MISDU PAYMENT WEBSITE

Transcription

1 MISDU PAYMENT WEBSITE

2 MISDU HOME PAGE Michigan s Official Support Payment Website 1. In the upper right-hand corner Choose Register 2. Please note that after you have created your User ID and password, your Company Name will replace Register 3. Logout will replace Login

3 EMPLOYER REGISTRATION 1. Note screen change 2. Choose Employer Registration

4 CREATING YOUR USER ID AND PASSWORD 1. Complete requested fields 2. Review address for accuracy. 3. User ID should be company-related, i.e, Paragon or Acme. No personal names, i.e., Jesse sgirl, MaryJ, etc. 4. Password requires special - #$%^&*?, etc. 5. Enter FEIN no dashes. 6. Special characters, spaces and addresses should NEVER be used in the User ID field, i.e, Ben&Jerry s, or Ben space Jerry s, maryj@gmail.com. 7. Enter street name and number, not PO Box. 8. Choose Register

5 DYNAMIC REGISTRATION CHOOSING YOUR PAYMENT METHOD YOUR DISPLAY NAME 1. Choose I want to create my own ACH file to download to enter your employee obligations on a downloadable spreadsheet.

6 ACH PROFILE If you choose the ACH Download function, you must fully complete the SDU User Registration. Choose Yes, I have all the required information at hand. Or

7 COMPLETE THE FIELDS Destination - Your bank routing number Destination Name - Your bank s name Origin Leave blank Origin Name - Your company name Company Name - Your company name Company Data Leave blank Company ID - Your Federal Employer Identification Number Entry Class Code Choose CCD Entry Description - Courtesy entry (CS for child support; or whatever you choose) Originator Status Code Choose 200 Originating Depository Financial Institution (DFI) First 8 digits of your bank routing number LEAVE BLANK LEAVE BLANK Update Registration

8 EMPLOYER VERIFICATION IN PROGRESS YOUR DISPLAY NAME 1. Note your new User ID 2. Note Logout 3. Your registration is in review. 4. Things we are reviewing: a) Are you already registered? If yes, STOP. Call us and request your previous User ID andreset pw. b) Is your FEIN in our database? If you made payments by paper check or EFT, your FEIN will be in our database. 5. Your FEIN will NOT be in our database if your company has NEVER made a support payment. 6. If your FEIN is not in our database, please FAX a copy of your Form SS-4, issued by the IRS to , attention Outreach. 7. After receipt of the SS-4, your company will be approved for registration. 8. Choose Logout and wait for your Validation .

9 EXCEL SPREADSHEET COLUMN DESCRIPTION 1. Column A - Item Description Discretionary. Child support, CS, etcetera. 2. Columns B,C,D - First, middle initial, and last name of the employee who is making the payment. 3. Column E Employee SSN (no dashes) 4. Column F - Order Identifier- 10 digit docket number that always begin with a year (1999, 2012, 2015). 5. Column G - Obligation amount Monthly payment amount. If you don t have monthly obligation, please enter payment amount. 6. H - Payment amount How much are you paying today? 7. I - Is medical insurance available to this employee? 8. J - Is this the employee s final paycheck? Choosing this item will delete the individual record from your account after your payment has been submitted. 9. Complete and Save.

10 MISDU HOME PAGE OM MICHIGAN S OFFICIAL SUPPORT PAYMENT WEBSITE Access Home Page at Supported Browsers: Internet Explorer 10 Safari Chrome *Firefox (latest version only) If you encounter difficulty, please switch to a different accepted browser. Choose Login

11 COM LOGIN MODULE 1. Type in the USER ID you created - Also found in your Welcome . User ID is not case sensitive and should contain no special characters. 2. Enter your password - case sensitive with special character. 3. Choose Login.

12 MAKING A PAYMENT YOUR DISLAY NAME Choose Employer Payment, or Make an Employer Payment

13 TERMS AND CONDITIONS YOUR DISPLAY NAME 1. Accept to Proceed 2. Choose Pay by ACH if paying by bank account. 3. Choose Pay by Credit Card if paying by credit or debit card. 4. Accepting the Terms and Conditions allows you to view your payment history. (See next page).

14 MAKING A NEW PAYMENT 1. Each transaction is a new payment. 2. Choose New Payment 3. Your payment history is now available for your review. We urge you to explore the website new functionality, i.e., Change Payment Type, and view your Payment Wallet.

15 For field explanations, please hover, pause, or rest your cursor in each field. 1. Item Description Discretionary. Child support, CS, etcetera. 2. Order Identifier = 10 digit docket number that always begin with a year (1999, 2012, 2015). If you encounter a On Admin Hold error message, please confirm the SSN and Order ID numbers. 3. SSN enter all 9 numbers, no dashes 4. Obligation amount weekly, bi-weekly, semimonthly or monthly payment amount. 5. Payment amount How much are you paying today? 6. If your employee has no earnings, please do not enter zero in the payment field. Deselect the record on the next screen by removing the checkmark. 7. Is medical insurance available to this employee? ENTERING EMPLOYEE CASE/PAYMENT INFORMATION 8. Is this the employee s final paycheck? Choosing this item will delete the individual record from your account.

16 EMPLOYEE OBLIGATION/PAYMENT SPREADSHEET YOUR DISPLAY NAME 1. Displays your individual items in spreadsheet format 2. To make changes choose Edit 3. Please do not enter 0 if the individual has no earnings. Deselect the item. 4. To add more cases, choose Add New Item 5. To continue, choose Make Payment 6. To abandon this transaction, choose Cancel Geez

17 New Bank Account & Billing Formation Page 1. Enter Your Bank Name 2. Enter Account Holder Name 3. Enter Bank Routing Number 4. Enter Bank Account Number 5. To confirm accuracy, re-enter your bank account number 6. Company s Billing Information. Split company name as shown. 7. Save Payment Method to your new Payment Wallet

18 Payment REVIEW Page 1. Your payment has not been submitted. This is a REVIEW page only. 2. Please carefully review your Payment Confirmation entry BEFORE submitting payment. 3. If you change your mind, and wish to CANCEL this payment, please click the red Cancel button. 4. If you wish to make CHANGES to your payments, click the blue GoBack/Edit button. 5. If you are satisfied with your review, choose Process Payment. Earp@ymail.com

19 Payment CONFIRMATION Page 1. This page displays your Confirmation Number also shown in your Payment History as Payment ID Number. 2. You may print the page for your records. 3. This page displays the bank account used to make this payment. 4. If you chose Save this Payment Method on the previous page, this method is now saved in your Payment Wallet. 5. If you wish to save this payment for future use, please click Save this payment for future use. 6. We urge you to complete the Customer Survey. 7. Click Continue.

20 YOUR HOME PAGE 1. Once a new, successful ACH payment has settled, registered employers now have the ability to 2. View saved Payment Methods in your secured Payment Wallet. 3. Access the Pay Again button (1 Click option) from Saved Payments. NOTE: Your Home Page will display after you login, then accept the Terms & Conditions.

21 Repeat Payments 1. The 1 Click option (Pay Again from previous page) allows the employer to submit a new payment with all of the criteria from the previous successful payment (Payment Items, ACH Payment Method, and payment amount). 2. Use the 1 Click option if you wish to pay a saved Item without adjustments.

22 QUESTIONS? MISDU EMPLOYER ASSISTANCE LINE: (800) VISIT: MISDU.COM

23 LUMP SUM PAYMENT INQUIRIES You Can: Call or Say Employer bonus or Lump sum when prompted Fax MDHHS-OCS-Employerbonus@MICHIGAN.GOV (Encrypted and password protected when providing SSN) What we need: 2 pieces case information When the response is needed How you want to receive the response (fax or ) Eiwo (must provide the amount of the lump sum) Debt Inquiry (as of 8/27/18)