Annuity Training - IMPORTANT INFORMATION

Transcription

1 Annuity Training - IMPORTANT INFORMATION In March 2010, the National Association of Insurance Commissioners (NAIC) adopted its Revised Suitability in Annuity Transactions Model Regulation. The Revised Model sets forth standards and procedures on the sales of annuity products. The NAIC Suitability Model Regulation requires producers to complete four hours of general annuity training and ongoing product-specific training prior to submitting business. This regulation REQUIRES all Insurance Producers to complete carrier specific product training BEFORE selling or soliciting annuity products. If applications are submitted and dated prior to the completion of the product specific training it will be rejected and sent back to you. Please advise KAFL immediately once you have completed the trainings and the date. Please also send a copy of your completed certificate to KAFL so we are able to keep track of the trainings that you have completed. Below are instructions on the NY and Non-NY carriers that we offer. If you are selling outside of NY and the carrier is not listed, please be sure to check the carrier s website for product specific training. Most states also have Suitability training that is required prior to Annuity sales. To check if your state has pre-sale requirements, please visit the RegEd website for up-to-date details and available training courses. Some carriers require appointment before training can be accessed. Additionally, certain carriers require a National Producer Number for registration. To find NPN, visit (if needed). Finally, each carrier has developed their own way to complete their product specific training, some use; LIMRA, RegEd, Brainshark, or Quest CE. See carrier specific info below to find out which service to use. The following is general info for three popular options. First time visitors must register for the program the first time they visit each carrier. 1) Select click here to Register on the left. Complete required info in next window. Scroll down the page to input your NPN number and select the state in which you are licensed to sell annuities, once complete, click register. The system will assign a user name for you to use with your password to log onto the site in the future. 2) The first page after you log-in, contains the National Underwriter CE Course and allows you to take the course and exam or to upload a certificate of completion if you have already completed the training. 3) The product-specific training is located further down the page. Select the product lines with which you are affiliated to take the required course. Many carriers use RegEd as their web-based solution for both product-specific training and the suitability training. 1. For online training visit which will bring you to the RegEd Annuity Training Platform (ATP) home page. If the link is not active, please copy and paste this address in your internet browser and follow these instructions to log in: 2. If you have never registered in RegEd, select Sign Up in top right corner of the site and complete the registration form. The registration page must be filled out in order to identify the training requirements that are applicable to you. Be sure to list all jurisdictions that you do business in. Once

2 you complete the registration page, click on the I accept the terms of service box at the bottom of the screen to continue. 3. After registration, visit and enter your name and password. NOTE: On first login, all producers will be prompted to update their password. Some carriers use Quest CE for their web-based training. Go to New Users click register to create your account, follow the three steps to begin training. 1) If you are looking to take product specific training (no state annuity), choose NAIC Requirement. Then you will have the option to "Skip Step 1. 2) Select your carriers and Broker Dealer, click continue. 3) Select your appropriate product-specific training courses. Click Start to access course content. Once you have read and navigated through all content slides click begin (located under exam) to open the course attestation or exam. (Exams remain locked until content portion is completed. Click Start Exam to answer attestation or exam to mark course fully complete. Returning Users Log in to your existing account with your SSN and last name (lower case) then, click Add Product-specific from the menu options on the left. Check the box to select and add the course to your student dashboard. Please note, if you do not see the course you are looking for, return to your dashboard page and verify that your carriers and broker dealer are properly selected in your account. Once a course is added, follow the three steps above to complete. If you run into any Quest CE technical issues, you may contact Quest at Carrier Specific Training AIG/American General - (formerly Western National\First SunAmerica\US Life) To get started, click on the link below and proceed to the training module. At the end of the course, click on I agree button and your course completion information will be automatically supplied to the licensing department (at the carrier) this is only applicable to the course through QuestCE. Please note you must click on the attestation button at the end of the course for the training to be considered complete. Click on the completion criteria button in the upper right to open a certificate window. Advise KAFL when completed and send a copy of the certificate to KAFL. Covers the following products: AP Fixed 5 w/mva, AP Fixed 7 w/mva, AP Fixed 5 Plus, AG Fixed 6, AP Set Rate Annuity, AP Security Builder 5, AP SolutionsMYG, AP UltraMYG, AP Immediate Annuity Power Index Choice Outside of NY Power Index 7 New York To sell the deferred annuity and QLAC with American General Annuity Suitability Training and Product Training Annuity Product Training Quest CE Company Name: AIG Annuities Course Name: Fixed and Income Product Specific Training (formerly the Horizon Fixed Annuity series)

3 Course Description: Fixed, Deferred Income and Single-Premium Immediate Annuity Training Once completed, you may call Licensing and Contract to confirm completion at option 1 and then option 3. Allianz Must be appointed first Visit Log in or Register Now. In the center of the page Click on training, then Training Tracker, select state and complete listed trainings. American Equity If you have not yet been issued an agent # go to NY - NonNY Enter your state insurance license number and the last four digits of your SSN. Complete both training and training question sections (4 total) listed. ***If you need assistance: American National Visit for info. Appointed Agents - Annuity product training can now be accessed through Xcelerate by logging into E-Agent using the following link: IMG Product Training. After you have logged in, you will find the available courses under the My Learning Plan section of Xcelerate. Once complete, you can find all completed courses within the My Transcript section of Xcelerate. American National will receive a record on your completion the following day. Non-Appointed Agents - If you are not appointed with American National yet, you can still take our product training. Click here to get started. Athene- Athene Annuity Training Site: this will take to you to RegEd to complete your trainings. If needed, the product code is ATHENE_2016 (this gives you access to Athene s full portfolio of annuity product courses. Brand New Training as of 3/1/2017. All Agents MUST complete this training before the sale of an Athene Annuity. Any training completed before 3/1/2017 is not sufficient. Companion/Mutual of Omaha - Must be appointed first Visit If not registered, click Sign Up and Log In Go to Training & Compliance, then NAIC Annuity Suitability take both annuity training courses NY and National Versions available. Once you ve completed the course, click Training & Compliance, click Protect Your Business, scroll down to Certificate & Acknowledgement Form and submit the corresponding form to: (Fax) or contractsandappointments@mutualofomaha.com ***If you need assistance:

4 Equitrust - Must be appointed first Visit First time user complete info and create account. Returning user enter & password Complete steps to finish required training. Fidelity & Guaranty (previously OM Financial) Visit Click on: "Take Training" in middle of page. Choose the "Not Yet Active Agent" and submit and last four digits of your SS# to log-in and get started. Click on product name which will open a PDF file. Each page is timed and NEXT button will not be active until time is complete. Make sure you choose a NY product and your CE suitability certificate will be automatically linked to your F&G agent record. Complete the product training for EVERY product you plan to sell. Both NY and Non NY products are listed. ***If you need assistance: salesmarketing@fglife.com Lincoln Course provided through Visit Complete the courses for the products you plan to sell under company specific product training (click view my product training). If you have any questions, please contact Lincoln s Producer Solutions Licensing Call Center at , Option 1, Option 2 or AskAnnuityNAIC@lfg.com. National Integrity or Integrity - Course work must be completed and Suitability Form must be submitted with every application. If you receive an from the carrier, follow from step 10 until the end. If you do not receive an , you will need to self-register. Before you begin the process you will need your National Producer Number (NPN). Once you have that, follow these instructions: Go to enter Portal Code WSFG in the New Users box, and select Create Account. 1. A screen will come up with your contact information, complete all fields with * Click on Create Account 2. You will receive an immediately with your login id and password. They are the same number. 3. Copy your ID and click on proceed to portal 4. On the portal home page, login by entering the WSFG portal code and pasting your login ID in the Login ID and Password boxes. 5. The home page will come up. In the middle of screen on right there is a box with a gray header that says Product Training in the box click on the link that says click here 6. Click on the following: Product Training Tab under the select product line section, click Select, then select courses from the list that describe the business you write with us. You can select more than one on this screen 7. Click on proceed to check out 8. You will navigate through a series of screens that make it seem like you are getting a course shipped to you. Nothing will come to your home as this is an on-line course delivery method. Just click through them as follows: continue, checkout, continue, continue, submit order, portal home. In the Product Training section click on click here to launch courses.

5 9. You will see the list of the courses you just selected. Click on the course name you would like to complete. A disclosure box will pop up, click OK 10. Click on Annuity Product Information 11. Click on Course Name. The training materials will come up. Read and review them carefully, then close that window. 12. Click on course home 13. In the Review Test section click on take. 14. Click on B to agree, then Continue, then I Agree. 15. You can then print certificate if you want to, then click on Course Home. A screen will come up with your results. 16. To complete additional courses click on Portal Home on the left margin. On the home page, in the Product Training section click on click here to launch courses You do not need to fax copies of the training certificates to us, it will feed electronically. Click here for Suitability Form Nationwide - provides product-specific training to advisors through. Advisors can also contact their wholesaler at for training. **If Nationwide is not listed in the "Carrier Specific Product Training" section, use the product codes below which will give you access to the product's training course. Just click on the "Enter Product Code" selection on the left navigation bar. Income Promise Select New Heights fixed index suite Platinum III and NY Platinum V Plus and Platinum V NY Quatro Select and NY Trio Select Plus Clear Horizon Annuity Eagle Plus and NY Fixed Annuity incomepromiseselect newheightss platinum3 platinum5 quatroselect trioselect clearhorizon eagleplus New York Life provides product-specific training to advisors through. **If New York Life is not listed in the "Carrier Specific Product Training" section, use the product codes below which will give you access to the product's training course. Just click on the "Enter Product Code" selection on the left navigation bar. New York Life Guaranteed Lifetime Income Annuity New York Life Guaranteed Period Income Annuity New York Life Guaranteed Future Income Annuity NYLGLIA NYLGPIA NYLGFI North American Life - provides product training to advisors through. **If North American Life is not listed in the "Carrier Specific Product Training" section, use the product codes below which will give you access to the product's training course. Just click on the "Enter Product Code" selection on the left navigation bar.

6 NAC Compliance & Annuities 101 Required for ALL AGENTS NAC Traditional Fixed & SPIA (Guarantee Choice I and II, Boomer Annuity, Income SPIA) 15SFGNAC_07 15SFGNAC_05 Pacific Life- provides product-specific training to advisors through. **If Pacific Life is not listed in the "Carrier Specific Product Training" section, use the product codes below which will give you access to the product's training course. Just click on the "Enter Product Code" selection on the left navigation bar. Pacific Life PRODUCER ALLIANCE Fixed Annuities Product Training PACLIFEPAFIXED You can print or save your certificate. Please fax a copy to Pacific Life at (888) , and keep a copy for your records. Penn Mutual Must be appointed first provides product-specific training to advisors through. Penn Mutual Fixed and Variable Annuities Product Overview Penn Mutual Fixed Annuities Product Overview You can print or save your certificate. Principal Course provided through Visit Click on First Time Visitor and Register for the site. Complete the courses for the products you plan to sell under company specific product training (click view my product training). ***If you need assistance: Protective Life will provide product-specific training to advisors through PROTECTIVE Select Courses Begin Click START Start Course Click NEXT through the presentation Click Certification Start Exam. **You must pass the Exam and advise KAFL when completed. Security Mutual Course provided through Visit

7 Click on First time visitor and register. Complete all required fields. Once you ve been given your user ID and created a password you will be directed to the training. Under My Product Training, 1 course will be available, SPDA, SPIA & FPA. The Product Tour contains an attestation statement at the end that you must complete. The system then records the successful completion of the program, and an application can then be submitted. Advise KAFL this has been completed. Union Central/Ameritas Must be appointed first provides product-specific training to advisors through. Ameritas Fixed Annuity Training 11ameritas_02