RESPONSES TO INTERROGATORIES OF LOW-INCOME ENERGY NETWORK INTERROGATORIES

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Angelina Miles
5 years ago
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1 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY A-: Reference(s): Community Outreach and Education Initiative THESL CDM Application: Community Outreach & Education at Page describes Priority Neighbourhoods as underserviced low income. 0 Please provide: a) the definition of a Priority Neighbourhood used by THESL; b) clarification of what THESL means by underserviced low income ; and c) a description (location, socio-economic profile) of the designated Priority Neighbourhoods and how these neighbourhoods were identified. 0 RESPONSE: a) Priority Neighbourhoods are as defined by the City of Toronto ( City ). The City has designated Priority Areas through the Neighbourhood Action Plan. b) Underserviced low-income are those living in priority neighbourhoods described above. When planning events in schools, THESL works with the School Boards to ensure schools in priority neighbourhoods are included. For the Toronto Police partnership, the events historically have taken place in priority neighbourhoods, as these neighbourhoods most often experience higher crime and violence than other parts of the City. In 00, the neighbourhoods targeted were Jane/Finch, Scarborough Village, and Albion/Finch (Jamestown, Mount Olive).

2 EB-0-00 Schedule Filed: 0 Apr Page of c) Documents detailing these areas, in demographic, cartographic and descriptive form, are available at:

3 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY A-: Reference(s): Community Outreach and Education Initiative 0 Of the million Torontonians expected to be targeted by the Community Outreach and Education Initiative annually, please provide how many per year, both in total, and broken down by each of the channels in store retail campaign, festive light exchange, Toronto police partnership and school education and outreach are expected to be: a) residents in the designated Priority Neighbourhoods; b) low-income residents; and c) low-income residents in the Priority Neighbourhoods. 0 RESPONSE: The segments targeted through THESL s In Store Retail Campaign depend on retailers selected through THESL s Request for Expressions of Interest (RFEI) process. THESL always strives for broad, city-wide distribution of participating locations. The segments targeted through THESL s School Education and Outreach depend on the schools selected by the relevant school Boards; however, THESL will request that priority neighbourhoods be included. In 00, THESL directed the first round of invitations to participate in its Great Exchange program to high priority schools. In the end, % of the schools THESL partnered with were in Toronto s priority neighbourhoods. For THESL s Fall 00 Beat the Peak program, 0% of the schools THESL partnered with were in priority neighborhoods. All of the public high schools THESL partnered with were identified within what Toronto District School Board calls

4 EB-0-00 Schedule Filed: 0 Apr Page of the Learning Opportunity Index ( LOI ). The LOI ranks each school based on measures of external challenges affecting student success. The segments targeted through Toronto Police Outreach depend on communities identified by police as experiencing high crime/violence. The events historically have taken place in priority neighbourhoods, as these neighbourhoods most often experience higher crime and violence than other parts of the City. In 00, the targeted neighbourhoods were Jane/Finch, Scarborough Village and Albion/Finch (Jamestown, Mount Olive). 0 The segments targeted through Festive Light Exchange evolve in partnership with Toronto Association of Business Improvement ( TABIA ) areas and depend on TABIA participation and locations within any given community.

5 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY B-: Reference(s): In Store Engagement and Education Initiative Please explain how this once-a-year campaign will be rolled out across Toronto over consecutive weekends. 0 RESPONSE: THESL has withdrawn the In-Store Engagement and Education program application for consideration by the Board in this proceeding. Please refer to THESL s letter filed April, 0.

6 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY B-: Reference(s): In Store Engagement and Education Initiative Of the 0,000 residential customers targeted annually, please provide how many are expected to be: a) in the designated Priority Neighbourhoods; b) low-income; and c) low-income and residing in one of the designated Priority Neighbourhoods. 0 RESPONSE: THESL has withdrawn the In-Store Engagement and Education program application for consideration by the Board in this proceeding. Please refer to THESL s letter filed April, 0.

7 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY C-: Reference(s): Flat Rate Water Heater Conversion & Demand Response (FRWHDR) 0 Of the, single family residences that remain on the flat rate domestic hot water heater service, please provide how many (number and % of total single family residences on flat rate) of these residences are: a) located in the designated Priority Neighbourhoods; b) low-income residences; and c) in one of the designated Priority Neighbourhoods and are low-income residences. RESPONSE: a) The FRWHs located in the priority neighbourhoods are shown below: COT Priority Neighbourhood (PN) Number of FRWHs in Area Pilot Project 00 Scarborough Village 0 00 Eglinton East/Kennedy Park Weston-Mt. Dennis Lawrence Heights Steeles-L'Amoreaux 0 00 Jane-Finch Westminster-Branson Flemingdon Park - Victoria Village Dorset Park

8 EB-0-00 Schedule Filed: 0 Apr Page of 00 COT Priority Neighbourhood (PN) Number of FRWHs in Area Jamestown 0 Malvern Kingston-Galloway 0 Crescent Town TOTAL FRWH in PN TOTAL FRWH Percentage of FRWH in PN.% Note: year indicates when the neighbourhood was designated as a PN. b) THESL does not track information on the income status of customers. c) This information is unknown.

9 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY C-: Reference(s): Flat Rate Water Heater Conversion & Demand Response (FRWHDR) 0 Of the, single family residences (0% of unmetered single family residences) THESL expects to convert to metered service, please provide how many (number and % of total single family residences on flat rate) of these residences are: a) located in the designated Priority Neighbourhoods; b) low-income residences; and c) in one of the designated Priority Neighbourhoods and are low-income residences. RESPONSE: a) Assuming that the projected results are achieved uniformly throughout income classes, the number of conversions in each area would be expected to be: COT Priority Neighbourhood (PN) Estimated Number of FRWHs in Area Pilot Project 00 Scarborough Village 0 00 Eglinton East/Kennedy Park Weston-Mt. Dennis Lawrence Heights Steeles-L'Amoreaux 0

10 EB-0-00 Schedule Filed: 0 Apr Page of COT Priority Neighbourhood (PN) Estimated Number of FRWHs in Area 00 Jane-Finch Westminster-Branson Flemingdon Park - Victoria Village 0 Dorset Park 00 Jamestown 0 Malvern Kingston-Galloway 0 Crescent Town TOTAL FRWH in PN TOTAL FRWH % FRWH in PN.% Note: Year indicates when the neighbourhood was designated as a PN. b) THESL does not track information on the income status of customers. c) This information is unknown.

11 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY C-: Reference(s): Flat Rate Water Heater Conversion & Demand Response (FRWHDR) For each of the tank conversions shown in the table on Page of THESL CDM Application: FRWHDR, please indicate the total average cost of the conversion and the % of the total cost covered by the proposed incentive. 0 RESPONSE: The table below shows the typical cost in relation to incentives. The cost used is for a typical installation, which could be higher depending on site conditions. Gallons Element Size Bottom Watts Element Size Top Watts kwh Per 0 Days kwh Annual Consumption Metered Incentive $ Typical Cost of Conversion* $ Percentage of Cost Covered by Incentive , $.0 $0.00.% , $. $0.00.% , $. $ % , $0. $0.00.% , $. $ % , $.0 $0.00.% Average Total Costs $0.00.% *Based on the cost of installing a breaker or fuse block in existing electrical distribution panel

12 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY C-: Reference(s): Flat Rate Water Heater Conversion & Demand Response (FRWHDR) 0 If the FRWHDR program were to cover 00% of the conversion costs to metered service, please provide: a) the resulting TRC and PAC; b) a description of input assumptions; c) incremental costs and benefits; and d) the calculations. RESPONSE: a) Please refer to the table below for the resulting TRC and PAC. This table reflects covering 00% of the typical conversion cost. Some sites will require more extensive electrical upgrades, which are not reflected in the typical conversion cost. Name of Test Benefits Costs Net Benefits Ratio TRC $,,0 $,, $,,. PAC $,, $,0, $,,. b) Assumptions: Conversion Cost = $0 Incentives set to cover 00% of conversion cost

13 EB-0-00 Schedule Filed: 0 Apr Page of c) Refer to the following table: Year Year Total Number of Conversions,,, Incremental Cost $, $, $, Incremental MW Savings Incremental MWh Savings d) New Incentive Level = $0 x 0.0 x = $,0,00 Old Incentive Level = $,0 Incremental Change = $,

14 EB-0-00 Schedule Filed: 0 Apr Page of INTERROGATORY C-: Reference(s): Flat Rate Water Heater Conversion & Demand Response (FRWHDR) 0 0 For the following scenario: a) If up to free low-flow showerheads (depending on number of showers in residence), and up to aerators (a kitchen and two bathroom faucet aerators (depending on number of bathrooms) are installed for free at the time that the switch on the hot water heater is being installed for customers who switch to metered service and sign up for peaksaver under the FRWHDR, please provide: (i) the resulting TRC and PAC; (ii) a description of input assumptions; (iii) incremental costs and benefits; and (iv) the calculations. b) If up to free low-flow showerheads (depending on number of showers in residence), and up to aerators (a kitchen and two bathroom faucet aerators (depending on number of bathrooms) are provided to the customer for free but are not installed at the time that the switch on the hot water heater is being installed for customers who switch to metered service and sign up for peaksaver under the FRWHDR, please provide: (i) the resulting TRC and PAC; (ii) a description of input assumptions; (iii) incremental costs and benefits; and (iv) the calculations.

15 EB-0-00 Schedule Filed: 0 Apr Page of 0 c) If the program covers the full cost of the meter conversion and provides up to free low-flow showerheads (depending on number of showers in residence), and up to aerators (a kitchen and two bathroom faucet aerators depending on number of bathrooms) and installs these devices for free at the time that the switch on the hot water heater is being installed for customers who switch to metered service and sign up for peaksaver under the FRWHDR, please provide: (i) the resulting TRC and PAC; (ii) a description of input assumptions; (iii) incremental costs and benefits; and (iv) the calculations. RESPONSE: The results for the three scenarios and the original application are summarized below. Please note that over the past five years THESL, Enbridge Gas and the City of Toronto have been involved in a number of campaigns to distribute water savings devices. The number of residences that have deployed aerators and low flow showerheads is unknown, but may be significant. Scenario TRC Program Benefit Program Cost Net Benefit Original. $,,0 $,0,0 $,, Scenario. $,0, $,, $,, Scenario. $,,0 $,, $,, Scenario. $,0, $,, $,,

16 EB-0-00 Schedule Filed: 0 Apr Page of Scenario PAC Program Benefit Program Cost Net Benefit Original. $,, $,, $,, Scenario. $,, $,, $,, Scenario. $,, $,, $,, Scenario. $,, $,,0 $,, a) Scenario i. Please refer to the table below for the TRC and PAC results. Name of Test Benefits Costs Net Benefits Ratio TRC $,0, $,, $,,. PAC $,, $,, $,,. 0 ii. OPA s Prescriptive Measures and Assumptions List (Release 00) was used for input assumptions for both low-flow showerheads and aerators. In addition, THESL has also used the following assumptions for the above cost effectiveness tests: free ridership: 0% --aerator cost: $/unit --showerhead cost: $/unit --Average () aerator savings:. kwh / residence --Average () showerhead savings: kwh / residence *Savings Aerator Savings =. kwh per house

17 EB-0-00 Schedule Filed: 0 Apr Page of Showerhead Savings = kwh per house Total Savings =. kwh per house iii. Refer to the following table for incremental cost and benefits Year Year Total Number of Conversions,,, Incremental Cost $, $, $, Incremental MW Savings Incremental MWh Savings,,, iv. Calculations see (ii) b) Scenario i. Please refer to the table below for the TRC and PAC results. Name of Test Benefits Costs Net Benefits Ratio TRC $,,0 $,, $,,. PAC $,, $,, $,,. 0 ii. Other than the input assumptions provided in the application, it is assumed that there will be no savings related to the free showerheads and aerators provided, as they are not installed. Additional assumptions are provided as follows: aerator cost: $/unit showerhead cost: $/unit

18 EB-0-00 Schedule Filed: 0 Apr Page of Average () aerator savings:. kwh / residence Average () showerhead savings: kwh / residence iii. iv. Refer to the following table for incremental cost and benefits Year Year Total Number of Conversions,,, Incremental Cost $, $, $, Incremental MW Savings Incremental MWh Savings Calculations see (ii) c) Scenario i. Please refer to the table below for the TRC and PAC results. Name of Test Benefits Costs Net Benefits Ratio TRC $,0, $,, $,,. PAC $,, $,,0 $,,. 0 ii. OPA s Prescriptive Measures and Assumptions List was used for input assumptions for both low-flow showerheads and aerators. In addition, THESL has also used the following assumptions for the above cost effectiveness tests: free ridership: 0% financial incentive for full conversion: $0/unit aerator cost: $/unit showerhead cost: $/unit

19 EB-0-00 Schedule Filed: 0 Apr Page of Average () aerator savings:. kwh / residence Average () showerhead savings: kwh / residence iii. Refer to the following table for incremental cost and benefits Year Year Total Number of Conversions,,, Incremental Cost $ 0, $, $, Incremental MW Savings Incremental MWh Savings,,, iv. Calculations see (ii)

PROGRAM ELIGIBILITY CRITERIA

PROGRAM ELIGIBILITY CRITERIA All capitalized terms not defined herein will have the meanings as defined under the heading Definition below. 1.1 Participant Eligibility Criteria To be an Eligible Person