Program Review Analysis

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1 Review Analysis Human Resources Management/Personnel Administration, General 2017

2 Page 2 of 16 Program Review Analysis Degree Description Title: Human Resources Management/Personnel Administration, General Program Definition: A program that generally prepares individuals to manage the development of human capital in organizations, and to provide related services to individuals and groups. Includes instruction in personnel and organization policy, human resource dynamics and flows, labor relations, sex roles, civil rights, human resources law and regulations, motivation and compensation systems, work systems, career management, employee testing and assessment, recruitment and selection, managing employee and job training programs, and the management of human resources programs and operations. DU Programs Offered Human Resource Management GR Cert Human Resource Mgt BBA Human Resource Mgt PGCERT

3 Page 3 of 16 Job Need Below are growth statistics for each occupational category that maps to this degree. Compensation and Benefits Managers Description: Plan, direct, or coordinate compensation and benefits activities of an organization. Sample of reported job titles: Benefits Coordinator, Benefits Manager, Business Manager, Compensation and Benefits Manager, Compensation Director, Compensation Manager, Corporate Controller, Director of Compensation, Human Resources Director, Office Manager. Region Employment Employment Change Average Openings Numeric Percent Growth Rate Growth Replacement Total US 16,900 18,000 1, % * Michigan % 1% Detroit Metro % 1% East Central Michigan % 1% East Michigan % 1% Northeast Michigan * * * * * * * 0 Northwest Michigan % 1% South Central Michigan % 1% Southeast Michigan % 1% Southwest Michigan % 1% Upper Peninsula % -1% West Michigan * * * * * * * 0 Typical Employer Hiring Level and Experience Required Bachelor's degree 75% Some college, no degree 5% Post-baccalaureate 20% certificate Experience in related occupation required 5 years or more

4 Page 4 of 16 Human Resources Managers Description: Plan, direct, or coordinate human resources activities and staff of an organization. Sample of reported job titles: Director of Human Resources, Employee Benefits Manager, Employee Relations Manager, Human Resources Director (HR Director), Human Resources Manager (HR Manager), Human Resources Vice President. Region Employment Employment Change Average Openings Numeric Percent Growth Rate Growth Replacement Total US 122, ,300 10, % * 1,080 3,580 4,660 Michigan % 1% Detroit Metro % 1% East Central Michigan % 0% East Michigan % 0% Northeast Michigan % 2% Northwest Michigan % 1% South Central Michigan % 1% Southeast Michigan % 1% Southwest Michigan % 1% Upper Peninsula % 1% West Michigan % 1% Typical Employer Hiring Level and Experience Required Bachelor's degree 71% Post-baccalaureate certificate 9% Master's degree 20% Experience in related occupation required 5 years or more

5 Page 5 of 16 Training and Development Managers Description: Plan, direct, or coordinate the training and development activities and staff of an organization. Sample of reported job titles: Development Manager, Director of Education, Director of Educational Services, Director of Staff Development, Education and Development Manager, Learning Manager, Manager of Staff Training and Development, Training and Development Coordinator, Training Director, Training Manager. Region Employment Employment Change Average Openings Numeric Percent Growth Rate Growth Replacement Total US 32,900 35,200 2,300 7% * 32,900 35,200 2,300 Michigan % 1% Detroit Metro % 1% East Central Michigan % 0% East Michigan % 0% Northeast Michigan % 2% Northwest Michigan % 1% South Central Michigan % 1% Southeast Michigan % 1% Southwest Michigan % 2% Upper Peninsula % 1% West Michigan % 1% Typical Employer Hiring Level and Experience Required Bachelor's degree 68% Master s degree 23% Associate s degree 9% Experience in related occupation required 5 years or more

6 Page 6 of 16 Human Resources Specialists Description: Perform activities in the human resource area. Includes employment specialists who screen, recruit, interview, and place workers. Sample of reported job titles: Corporate Recruiter, Employment Coordinator, Employment Representative, Employment Specialist, Human Resources Coordinator, Human Resources HR Generalist, Human Resources Specialist (HR Specialist), Personnel Coordinator, Recruiter, Technical Recruiter. Region Employment Employment Change Average Openings Numeric Percent Growth Rate Growth Replacement Total US 482, ,900 22, % * 2,200 11,730 13,930 Michigan % 1% Detroit Metro % 1% East Central Michigan % 0% East Michigan % 1% Northeast Michigan % 0% Northwest Michigan % 1% South Central Michigan % 0% Southeast Michigan % 1% Southwest Michigan % 1% Upper Peninsula % 0% West Michigan % 1% Typical Employer Hiring Level and Experience Required Bachelor's degree NA Associate s, degree NA High school diploma or equivalent NA Experience in related occupation required None

7 Page 7 of 16 Labor Relations Specialists Description: Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints. Sample of reported job titles: Business Agent, Business Representative, Field Operations Coordinator, Grievance Manager, Labor Relations Director, Labor Relations Specialist. Employment Employment Change Average Openings Region Numeric Percent Growth Rate Growth Replacement Total US 82,100 75,600-6, % * 0 2,000 2,000 Michigan % 0% Detroit Metro % -1% East Central Michigan % -2% East Michigan % -1% Northeast Michigan % -1% Northwest Michigan % 0% South Central Michigan % 0% Southeast Michigan % 0% Southwest Michigan % -1% Upper Peninsula % 0% West Michigan % 0% Typical Employer Hiring Level and Experience Required Bachelor's degree 40% Master's degree 33% High school diploma or equivalent Experience in related occupation required 27% Less than 5 years

8 Page 8 of 16 Compensation, Benefits, and Job Analysis Specialists Description: Conduct programs of compensation and benefits and job analysis for employer. May specialize in specific areas, such as position classification and pension programs. Sample of reported job titles: Benefits Administrator, Benefits Analyst, Benefits Manager, Benefits Specialist, Compensation / Benefits Specialist, Compensation Analyst, Human Resources Analyst, Human Resources Generalist, Human Resources Specialist (HR Specialist), Personnel Specialist. Employment Employment Change Average Openings Region Numeric Percent Growth Rate Growth Replacement Total US 84,700 88,100 3,400 4% * 340 2,060 2,400 Michigan % 1% Detroit Metro % 1% East Central Michigan % 0% East Michigan % 1% Northeast Michigan % 1% Northwest Michigan % 1% South Central Michigan % 1% Southeast Michigan % 1% Southwest Michigan % 0% Upper Peninsula % 1% West Michigan % 1% Typical Employer Hiring Level and Experience Required Bachelor's degree 89% Some college, no degree 5% Associate s Degree 5% Experience in related occupation required Less than 5 years

9 Page 9 of 16 Training and Development Specialists Description: Design and conduct training and development programs to improve individual and organizational performance. May analyze training needs. Sample of reported job titles: Computer Training Specialist, Corporate Trainer, E-Learning Developer, Job Train. Employment Employment Change Average Openings Region Numeric Percent Growth Rate Growth Replacement Total US 252, ,500 18, % * 1,890 6,150 8,040 Michigan % 1% Detroit Metro % 1% East Central Michigan % 0% East Michigan % 1% Northeast Michigan % 0% Northwest Michigan % 1% South Central Michigan % 1% Southeast Michigan % 1% Southwest Michigan % 1% Upper Peninsula % 0% West Michigan % 1% Typical Employer Hiring Level and Experience Required Bachelor's degree 37% Master's degree 20% Post-baccalaureate certificate Experience in related occupation required 13% Less than 5 years Sources: U.S. Department of Education Institute of Education Sciences National Center for Education Statistics Michigan Department of Technology, Management & Budget U.S. Bureau of Labor Statistics

10 Page 10 of 16 Competitive Analysis Direct Competitor Analysis This analysis looks at the health of the market taking into account the job outlook as well as competitor graduates. Geography DU Campus Job Openings (through 2024) Completions Potential Statewide All Detroit Metro East Central Michigan East Michigan Northeast Michigan Northwest Michigan South Central Michigan Southeast Michigan Southwest Michigan Upper Peninsula West Michigan Warren/ Livonia/ Wayne CCC/ Schoolcraft/ Macomb CC Midland/ Delta Flint - Mott CC N/A Traverse City Lansing N/A KVCC N/A W.A. Lettinga/Cook Center/Holland Source: Michigan Department of Technology, Management & Budget & IPEDS Analysis Highly Competitive Balanced Competitive Top Institutions/ Program Share Central Michigan University 34.7% Baker College 19.6% Eastern Michigan University 12% Davenport University 10.7% Oakland University 5.4 Oakland University 26.5% Baker College of Clinton Township 15.1% Baker College of Allen Park 12% Baker College of Auburn Hills 10.8% Marygrove College 8.4% Davenport University - Livonia 6% Davenport University - Warren 1.8% Central Michigan University 98.6% Davenport University - Midland 1.4% Baker College Center for Graduate Studies 48.3% Baker College of Owosso 26.7% University of Michigan-Flint 15% Baker College of Port Huron 10% N/A Baker College of Cadillac 56.3% Davenport University - Traverse City 43.8% Michigan State University 71.7% Davenport University - Lansing 19.6% Lansing Community College 8.7% Eastern Michigan university 72.4% Cleary University 9.7% Baker College of Jackson 9.7% Washtenaw Community College 7.5% Siena Heights University 0.7% Davenport University - Kalamazoo 100% N/A Davenport University - Lettinga 34.2% Ferris State University 31.6% Baker College of Muskegon 30.3% Grand Valley State University 2.6% Davenport University - Holland 1.3%

11 Page 11 of 16 Direct Competitor Analysis Statewide by Level CIP Code Level Job Openings (through 2024) Completions Potential Bachelor's degree Certificates above the baccalaureate Analysis Balanced Top Institutions/ Program Share Baker College 22.4% Davenport University 22.4% Central Michigan University 14.3% Central Michigan University 55.6% Eastern Michigan University 16% Davenport University 16% Source: Michigan Department of Technology, Management & Budget & IPEDS

12 Page 12 of 16 Indirect Competitor Analysis The below degrees are not directly related to this program, but produce graduates that are qualified for the same types of occupations. DU graduates are expected to face some amount of competition from those graduating from the following programs. Occupational Category Compensation and Benefits Managers No match Qualifying Degrees Occupational Category Human Resources Managers Qualifying Degrees Labor and Industrial Relations. Occupational Category Training and Development Managers No match Qualifying Degrees Occupational Category Human Resources Specialists Qualifying Degrees Organizational Behavior Studies Human Resources Management and Services, Other. Occupational Category Labor Relations Specialists Dispute Resolution. Qualifying Degrees Labor and Industrial Relations Labor Studies. Occupational Category Compensation, Benefits, and Job Analysis Specialists No match Qualifying Degrees

13 Page 13 of 16 Occupational Category Training and Development Specialists Qualifying Degrees Human Resources Development. Sources: U.S. Department of Education Institute of Education Sciences National Center for Education Statistics

14 Page 14 of 16 Wage Data Compensation and Benefits Managers Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th Michigan $ 103,050 $ 54,280 $ 65,820 $ 91,310 $ 132,070 $ 157,940 Ann Arbor, MI $ 108,550 $ 71,300 $ 85,760 $ 101,960 $ 141,490 $ 156,600 Detroit-Warren-Dearborn, MI $ 111,430 $ 54,630 $ 64,910 $ 96,490 $ 140,990 $ 169,200 Grand Rapids-Wyoming, MI $ 85,070 $ 49,620 $ 59,120 $ 80,680 $ 107,720 $ 136,840 Kalamazoo-Portage, MI $ 75,000 $ 52,880 $ 56,850 $ 79,640 $ 93,780 $ 101,460 Lansing-East Lansing, MI $ 114,310 $ 71,040 $ 81,120 $ 110,500 $ 139,180 $ 179,810 Saginaw, MI $ 99,790 $ 63,990 $ 76,330 $ 101,620 $ 122,720 $ 142,870 South Bend-Mishawaka, IN-MI $ 100,050 $ 55,660 $ 72,380 $ 89,810 $ 136,360 $ 164,050 Human Resources Managers Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th Michigan $ 102,070 $ 56,410 $ 71,370 $ 91,590 $ 122,510 $ 161,120 Ann Arbor, MI $ 96,880 $ 57,200 $ 69,870 $ 86,020 $ 113,560 $ 151,320 Battle Creek, MI $ 124,930 $ 67,530 $ 86,860 $ 103,600 $ 165,030 Bay City, MI $ 79,980 $ 51,890 $ 57,450 $ 76,350 $ 97,410 $ 117,570 Detroit-Warren-Dearborn, MI $ 109,640 $ 64,490 $ 76,020 $ 98,960 $ 131,670 $ 172,130 Flint, MI $ 94,810 $ 59,930 $ 70,450 $ 87,780 $ 118,080 $ 143,620 Grand Rapids-Wyoming, MI $ 85,000 $ 51,750 $ 62,040 $ 79,600 $ 101,380 $ 128,740 Jackson, MI $ 113,670 $ 63,890 $ 74,680 $ 99,700 $ 132,850 $ 173,770 Kalamazoo-Portage, MI $ 96,170 $ 55,580 $ 71,460 $ 93,830 $ 120,750 $ 144,210 Lansing-East Lansing, MI $ 100,400 $ 59,620 $ 71,670 $ 83,250 $ 108,950 $ 172,210 Monroe, MI $ 89,310 $ 61,130 $ 72,450 $ 88,060 $ 106,310 $ 124,210 Muskegon, MI $ 90,790 $ 57,320 $ 68,310 $ 88,590 $ 109,500 $ 135,520 Saginaw, MI $ 99,540 $ 49,970 $ 63,460 $ 93,590 $ 123,560 $ 165,590 South Bend-Mishawaka, IN-MI $ 92,790 $ 43,400 $ 69,250 $ 90,350 $ 116,050 $ 144,530 Training and Development Managers Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th U.S. $ 111,680 $ 55,850 $ 75,900 $ 102,640 $ 135,480 $ 180,360 Michigan $ 99,080 $ 48,270 $ 65,170 $ 89,640 $ 122,620 $ 160,650 Ann Arbor, MI $ 92,260 $ 41,350 $ 65,520 $ 85,910 $ 118,060 $ 156,720 Detroit-Warren-Dearborn, MI $ 111,360 $ 60,590 $ 76,850 $ 95,760 $ 136,860 $ 178,980 Grand Rapids-Wyoming, MI $ 82,570 $ 49,450 $ 59,130 $ 82,740 $ 99,380 $ 127,150 Lansing-East Lansing, MI $ 88,590 $ 35,150 $ 44,010 $ 89,380 $ 120,020 $ 156,500 South Bend-Mishawaka, IN-MI $ 91,260 $ 65,190 $ 78,370 $ 92,140 $ 109,570 $ 119,160

15 Page 15 of 16 Human Resources Specialists Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th U.S. $ 63,710 $ 34,120 $ 43,780 $ 58,350 $ 77,300 $ 99,920 Michigan $ 59,190 $ 33,290 $ 42,390 $ 55,410 $ 71,660 $ 91,450 Ann Arbor, MI $ 69,710 $ 37,120 $ 50,640 $ 65,780 $ 87,260 $ 110,380 Battle Creek, MI $ 65,770 $ 38,180 $ 47,050 $ 60,490 $ 77,470 $ 104,260 Bay City, MI $ 69,120 $ 38,020 $ 48,200 $ 60,710 $ 94,050 $ 113,010 Detroit-Warren-Dearborn, MI $ 61,720 $ 33,890 $ 43,790 $ 57,870 $ 74,570 $ 96,900 Flint, MI $ 58,020 $ 35,300 $ 43,140 $ 53,700 $ 71,020 $ 89,640 Grand Rapids-Wyoming, MI $ 53,960 $ 32,820 $ 39,290 $ 48,870 $ 63,460 $ 79,970 Jackson, MI $ 56,910 $ 34,590 $ 41,630 $ 54,260 $ 69,750 $ 85,560 Kalamazoo-Portage, MI $ 54,240 $ 32,470 $ 41,520 $ 52,970 $ 63,670 $ 81,170 Lansing-East Lansing, MI $ 58,880 $ 37,490 $ 46,440 $ 58,740 $ 71,510 $ 79,550 Midland, MI M $ 54,790 $ 34,620 $ 42,940 $ 54,340 $ 62,640 $ 77,650 Monroe, MI $ 53,170 $ 40,150 $ 43,830 $ 49,860 $ 61,310 $ 75,000 Muskegon, MI $ 50,420 $ 28,900 $ 34,480 $ 44,240 $ 61,490 $ 75,770 Niles-Benton Harbor, MI $ 56,460 $ 28,630 $ 34,660 $ 45,950 $ 67,800 $ 108,770 Saginaw, MI $ 53,720 $ 28,770 $ 39,580 $ 54,020 $ 64,430 $ 77,150 South Bend-Mishawaka, IN-MI $ 53,440 $ 28,760 $ 37,000 $ 49,130 $ 67,050 $ 78,060 Labor Relations Specialists Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th U.S. $ 60,930 $ 18,090 $ 26,470 $ 58,820 $ 82,890 $ 110,430 Michigan $ 61,690 $ 19,290 $ 39,200 $ 61,020 $ 77,670 $ 98,820 Ann Arbor, MI $ 70,800 $ 19,160 $ 56,690 $ 72,520 $ 90,970 $ 110,640 Detroit-Warren-Dearborn, MI $ 63,050 $ 33,200 $ 51,320 $ 60,510 $ 75,530 $ 98,890 Flint, MI $ 52,360 $ 18,120 $ 31,750 $ 47,900 $ 72,700 $ 87,230 Grand Rapids-Wyoming, MI $ 65,750 $ 32,170 $ 55,690 $ 70,690 $ 79,660 $ 91,420 Jackson, MI $ 30,220 $ 17,360 $ 17,850 $ 18,660 $ 40,890 $ 72,360 Kalamazoo-Portage, MI $ 37,460 $ 17,630 $ 18,340 $ 19,560 $ 56,260 $ 71,960 Lansing-East Lansing, MI $ 68,970 $ 19,560 $ 57,700 $ 73,720 $ 86,660 $ 96,990 Monroe, MI $ 47,610 $ 17,980 $ 19,210 $ 38,610 $ 68,660 $ 82,980 Niles-Benton Harbor, MI $ 58,150 $ 32,620 $ 38,240 $ 63,830 $ 74,080 $ 80,550 Saginaw, MI $ 67,590 $ 18,480 $ 32,040 $ 64,510 $ 96,310 $ 144,080 South Bend-Mishawaka, IN-MI $ 50,920 $ 16,950 $ 18,940 $ 54,500 $ 77,800 $ 92,510

16 Page 16 of 16 Compensation, Benefits, and Job Analysis Specialists Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th U.S. $ 65,100 $ 38,370 $ 47,480 $ 60,850 $ 77,640 $ 98,860 Michigan $ 64,900 $ 41,020 $ 48,010 $ 59,020 $ 74,870 $ 94,310 Ann Arbor, MI $ 58,890 $ 42,440 $ 48,550 $ 56,910 $ 65,000 $ 77,700 Battle Creek, MI $ 51,460 $ 39,480 $ 42,940 $ 48,500 $ 56,890 $ 70,380 Detroit-Warren-Dearborn, MI $ 70,870 $ 43,200 $ 51,380 $ 62,730 $ 80,840 $ 100,840 Flint, MI $ 66,790 $ 45,240 $ 52,310 $ 60,600 $ 79,290 $ 97,080 Grand Rapids-Wyoming, MI $ 55,070 $ 36,190 $ 42,650 $ 52,820 $ 67,320 $ 77,810 Jackson, MI $ 50,570 $ 40,580 $ 43,590 $ 48,600 $ 57,190 $ 64,420 Kalamazoo-Portage, MI $ 54,690 $ 34,750 $ 43,620 $ 54,650 $ 61,860 $ 74,160 Lansing-East Lansing, MI $ 56,320 $ 41,500 $ 46,510 $ 54,710 $ 64,880 $ 76,830 Midland, MI M $ 64,360 $ 39,600 $ 48,450 $ 57,900 $ 70,120 $ 80,390 Muskegon, MI $ 58,040 $ 30,700 $ 50,530 $ 57,450 $ 66,840 $ 84,170 Niles-Benton Harbor, MI $ 71,670 $ 32,250 $ 51,110 $ 61,900 $ 98,410 $ 120,520 South Bend-Mishawaka, IN-MI $ 45,710 $ 32,240 $ 35,080 $ 40,620 $ 55,390 $ 69,090 Training and Development Specialists Area Mean Wages Wage at 10th Wage at 25th Median Wages Wage at 75th Wage at 90th U.S. $ 62,460 $ 32,170 $ 42,420 $ 58,210 $ 78,180 $ 99,710 Michigan $ 54,940 $ 26,630 $ 37,170 $ 50,420 $ 70,450 $ 89,550 Ann Arbor, MI $ 51,390 $ 18,810 $ 30,190 $ 48,720 $ 68,340 $ 85,720 Battle Creek, MI $ 59,220 $ 35,360 $ 49,250 $ 61,840 $ 72,240 $ 78,680 Bay City, MI $ 59,390 $ 34,160 $ 40,930 $ 54,530 $ 72,620 $ 97,000 Detroit-Warren-Dearborn, MI $ 57,970 $ 29,750 $ 39,880 $ 52,930 $ 73,770 $ 94,080 Flint, MI $ 56,990 $ 28,020 $ 38,290 $ 55,390 $ 72,160 $ 92,260 Grand Rapids-Wyoming, MI $ 51,890 $ 21,380 $ 32,310 $ 50,620 $ 69,750 $ 84,470 Jackson, MI $ 39,430 $ 28,000 $ 32,200 $ 36,560 $ 44,440 $ 56,880 Kalamazoo-Portage, MI $ 46,880 $ 24,420 $ 29,760 $ 42,220 $ 58,730 $ 77,460 Lansing-East Lansing, MI $ 55,290 $ 34,360 $ 42,780 $ 52,270 $ 66,660 $ 82,870 Midland, MI M $ 48,980 $ 33,940 $ 41,240 $ 45,170 $ 49,100 $ 69,410 Monroe, MI $ 31,700 $ 22,040 $ 25,250 $ 33,050 $ 36,870 $ 39,190 Muskegon, MI $ 42,330 $ 33,440 $ 35,790 $ 39,680 $ 48,900 $ 56,950 Niles-Benton Harbor, MI $ 60,290 $ 36,260 $ 44,500 $ 56,760 $ 75,280 $ 93,580 Saginaw, MI $ 51,800 $ 29,820 $ 35,400 $ 46,770 $ 69,370 $ 79,670 South Bend-Mishawaka, IN-MI $ 50,290 $ 23,350 $ 34,520 $ 49,560 $ 62,670 $ 79,240 *Please note, data is not always available for all regions; availability is based on total size of the market for a particular job title. Source: Michigan Department of Technology, Management & Budget & U.S. Bureau of Labor Statistics Division of Occupational Employment Statistics

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