A Planning Guide: Connecting. Program Assessment. Building Design

Transcription

1 A Planning Guide: Connecting Program Assessment to Building Design

2 ACKNOWLEDGEMENTS We acknowledge the use of excerpts from the following materials: Deborah D. Tucker and Eve McArthur, A Stitch in Time Saves Nine Production made possible by a contract with the Texas Department of Human Resources; Family Violence Program, 1982 Texas Council on Family Violence, Access to Safety, Justice and Opportunity: A Blueprint for Domestic Violence Interventions in Texas, 2002 Jenny Brown, Coordinator, National Center on Domestic and Sexual Violence Co-Coordinated by National Center on Domestic and Sexual Violence staff: Vickie Smith Debby Tucker Christina Walsh Juliet Walters Crystal Wick A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 2 of 37

3 Domestic violence service agencies provide prevention programs to advance cultural support for ending violence. Intervention offered by domestic violence service agencies enhances the access to safety, justice, and well-being for battered women In considering every aspect of services to be offered, the same 3 questions apply: 1. What input do women we ve served have for us? 2. Who knows more about this particular aspect? 3. How can they help us understand it? A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 3 of 37

4 Defining Your Community Fill out one sheet per county that your agency serves to determine your current level of service and your desirable level of service. Service Area: (Complete worksheet for each county served) Population: County: Major City: Major City: Major City: Sexual Orientation Female Male Lesbian/Gay % % Heterosexual % % Bisexual % % Gender/Sex Female Male Female % % Male % % Transgender % % Annual Income Female Male Less than $4,999 % % $5,000 - $9,999 % % $10,000 - $24,999 % % $25,000 - $49,999 % % $50,000 - $99,999 % % $100,000 + % % Age Female Male Over 65 % % % % % % % % % % Under 12 % % Religion Female Male Buddhism % % Christian % % Non-Denominational % % Muslim % % Jewish % % Other % % Education Level Female Male Some Elementary/Middle % % School Finished 8 th Grade % % Some High School % % A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 4 of 37

5 Ethnicity Female Male African American % % Anglo % % Asian/Pacific Islander % % Hispanic/Latin American % % Native American % % Other % % High School or GED % % Some College % % College Degree % % Some Advanced College % % Advanced College Degree % % ADDITIONAL INFORMATION THAT IMPACTS THE DELIVERY OF SERVICES: Disabilities Female Male Hearing % % Mobility % % Visual % % Other % % Other Issues Female Male Mental Illness % % Substance Abuse % % Literate % % Functionally Illiterate % % Other % % County Crime Statistics / Law Enforcement Reports (#) Assault (Domestic violence) Aggravated Assault Sexual Assault / Rape Stalking Incest Child Abuse Homicide (Domestic violence related) Elder Abuse Assessing Your Program For County: (This data should be a compilation of all the services your program provides in this area.) Population served (#): Women Men Children Gender Adults Children A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 5 of 37

6 Female % % Male % % Transgender % % Ethnicity Women Men Children African American % % % Anglo % % % Asian/Pacific Islander % % % Hispanic/Latin American % % % Native American % % % Other % % % Age of Victims Served Women Men Over 65 years % % years % % years % % years % % years % % Under 12 years % % Age of Children Served Girls Boys Newborn % % 6 months 2 years % % years % % 6-10 years % % years % % years % % Sexual Orientation Women Men Lesbian/Gay % % Heterosexual % % Bisexual % % Education Level Women Men Some Elementary/Middle % % School Finished 8 th Grade % % Some High School % % High School or GED % % Some College % % College Degree % % Some Advanced College % % Advanced College Degree % % Annual Income Women Men Less than $4,999 % % $5,000 - $9,999 % % $10,000 - $24,999 % % $25,000 - $49,999 % % $50,000 - $99,999 % % $100,000 + % % Religion Women Men Buddhism % % Christian % % Non-Denominational % % Muslim % % Jewish % % Other % % A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 6 of 37

7 Disabilities Women Men Hearing % % Mobility % % Visual % % Other % % Other Issues Women Men Mental Illness % % Substance Abuse % % Literate % % Functionally Illiterate % % Other % % ADDITIONAL INFORMATION THAT IMPACTS THE DELIVERY OF SERVICES: Assumptions must be confirmed by consulting with those with expertise in predicting the future population of your service area, such as city planners and county administrators. Furthermore, consulting with the state domestic violence coalition may assist you in determining if there are other groups within the counties you currently serve that intend to open domestic violence shelter services or other programs relevant to predicting the future need for your agency s services. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 7 of 37

8 Rocket Science of Shelter Service Below is one example of how to calculate/plan for services in new facilities that are not currently being met by your current facilities. (# of beds currently available) (?) X (# of women and children currently being served) (Total # of women and children needing to be served.) Determine your current turn-away rate: Do you have a count from hotline logs? Do you maintain a waiting list? If you don t have a precise way to analyze the past rate count how many families you turn away for shelter for one quarter and multiply by 4 for an annual estimate. e.g. If your current turn away rate is 3 families (1 adult, 2 children) a week = 468 people actually needing shelter beyond the current level of service annually. If your facility currently has 13 beds Beds you will need X 24 and currently serves 530 women and children to serve 998 { } women and children When services keep improving and real efforts are made to reduce barriers cultural, disabilities, same-sex, etc. demand may be elastic; no one serves more than a small proportion of battered women in their community. If someone thinks there are needs not being met, they are probably right to some extent. Directors should be as open as possible to perceptions from people in the community of unmet needs, barriers, service quality, etc., A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 8 of 37

9 and also when appropriate opportunities arise, to share their own perceptions of unmet needs and ideas for addressing them. 10 years from now: At a 20% population growth in your service area: Future population growth % served now = (which is 20% of 998) = 1,197 With a population of 30,000 (20% is 6,000 ) = 36,000 population growth If your facility currently has 24 beds Beds you will need X 35 and currently serves 998 women and children to serve 1,197 women and children 20 years from now: At a 30% population growth in your service area: Future population growth % served now = 1, (20% of 1,197) = 1,436 With a population of 36,000 (30% is 10,800 ) = 46,800 population growth If your facility currently has 35 beds Beds you will need X 46 and currently serves 1,197 to serve 1,557 women and children women and children Beyond the number of beds needed for women and children, special consideration must be given to shelter needs of men, older individuals, and those with physical challenges, significant physical injuries, or other needs. All indications are that non-residential service delivery is increasing and more victims will seek information, support, counseling and advocacy without seeking shelter services. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 9 of 37

10 We must prepare for the needs, while examining the trends. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 10 of 37

11 The goal here is to effectively plan for future expansive building design. Grounds Security Location Size A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 11 of 37

12 Size of Location Security Grounds Design of Facility A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 12 of 37

13 Educational Arrangements and Support for Children Job Training & Employment Access to Safety Access to Emergency Medical Care Information and Referral Legal Options 24-hour Shelter Safety Planning Transportation Support Services A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 13 of 37

14 Access to Safety Core Services In strategizing around future developments and respective planning, it is important to remember that there is no perfect fit. The following material on the core services to gain illustrates that there is a fit for Access to Safety each service to be offered to battered women and their children and in turn, those pieces have subsequent fits. It is not a matter of all the pieces to this puzzle matching perfectly; it is a matter of exploring options around ways to maneuver pieces and building from there. We must work with the resources at our disposal and make every effort to maximize those resources to the benefit of those we serve. = Color code of services significant to your program = Where your program is right now / basic services usually offered. = Where you envision your program being in the near future / A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 14 of 37

15 immediate level of program enhancement. = Where you dream your program will be in the years to come / advanced service delivery. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 15 of 37

16 1. Access to Safety Core Services FOOD SERVICE CLOTHING CLOSET HANDICAP ACCESSIBLE & ADA COMPLIANT COMMON AREA MEN, Transgender, etc. SPECIAL NEEDS 24-HOUR SHELTER GROUNDS SUBSTANCE ABUSE PLAYGROUND PARKIN MENTAL HEALTH SECURITY MAINTENANCE CONTROL OF ENTRANCE TO PROPERTY ALARM SYSTEM ENHANCED SCREENING DOORS A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 16 of 37

17 In thinking about all the pieces, always consider the capacity to add on to the building over time or adding additional specialized buildings. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 17 of 37

18 2. Access to Safety Core Services CRISIS HOTLINE PRIVATE SPACE ADVANCED TECHNOLOGY VOLUNTEERS TRAINING COMFORT A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 18 of 37

19 3. Access to Safety Core Services MENTAL HEALTH SUBSTANCE ABUSE EMERGENCY MEDICAL & HEALTH CARE INFORMATION & FIRST AID STAFFING EXAMINING & TREATMENT ROOMS SANE VOLUNTEERS IN-HOUSE NURSES & DOCTORS FORENSIC CAPABILITY VOLUNTEER NURSES & DOCTORS MEDICAL SCREENING EXAMS A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 19 of 37

20 4. Access to Safety Core Services TRANSPORTATION BICYCLES ACCESS TO PUBLIC TRANSPORTATION SECURITY CONCEALED AREA FOR VEHICLES RESIDENTS, STAFF, SHELTER VANS A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 20 of 37

21 5. Access to Safety Core Services SAFETY PLANNING AREA FOR WORKING WITH ADVOCATES SECURED LOCKERS SELF-DEFENSE CLASSES PRIVATE DOCUMENTS, MONEY, CLOTHING What trends can you identify in the requests for non-residential services? A fundamental decision to be made is if you will provide those services at the same location as the building for shelter services. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 21 of 37

22 6. Access to Safety Core Services SUPPORT SERVICES COUNSELING & SUPPORT COLLABORATIVE SUPPORT SERVICES NON- RESIDENTAL SHELTER **CRIMINAL JUSTICE *HELPING *Helping professions may include contacts with the health department, faith-based organizations, private therapists, Al- Anon, services for individuals who are deaf or hard of hearing, etc. **Criminal justice may include law enforcement, prosecutors, probation, process servers, and others. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 22 of 37

23 7. Access to Safety Core Services INFORMATION AND REFERRAL SCHEDULED BRIEFINGS BY OUTSIDE AGENCIES RESOURCE ROOM COMPUTERS VCRs A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 23 of 37

24 8. Access to Safety Core Services ATTORNEY ON STAFF OF PROGRAM ON-SITE SERVICES LEGAL OPTIONS LEGAL AID ATTORNEY ADVOCATE PROVIDES LEGAL INFO AND PROTECTIVE ORDER APPLICATION SPACE FOR PRIVATE ATTORNEY TO MEET W/ CLIENTS A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 24 of 37

25 9. Access to Safety Core Services CONSULTING ON RESUME DEVELOPMENT, COMPLETING APPLICATIONS & PROFESSIONAL CLOTHING CLOSET JOB TRAINING/ EMPLOYMENT COMPUTERS ADULT DESIGNED CLASSROOMS **GED/ TECHNICAL SCHOOL *NON - TRADITIONAL TRAINING COLLEGE PREPARATION *Non-traditional includes career training such as truck driving, plumbing, welding, construction, road crew, etc. **Technical school includes such training as food service, beauty school, LVN and vocations that do not require college credits. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 25 of 37

26 10. Access to Safety Core Services CHILDREN- EDUCATIONAL ARRANGEMENTS & SUPPORT ON-SITE ELEMENTARY CHILD CARE/ PLAYROOM THERAPY DAY/ EVENING PLAY INTERVIEWS FORENSIC A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 26 of 37

27 ADDITIONAL DOMESTIC VIOLENCE SERVICES CHILD CARE HOUSING TRANSITIONAL SUPPORT TOWARDS WELL-BEING HEALTH CARE EMPLOYMENT/ JOB TRAINING GROUP INDIVIDUAL SUPPORTIVE COUNSELING ADVOCACY/ COUNSELING SERVICES PARENT/ CHILD A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 27 of 37

28 ADDITIONAL DOMESTIC VIOLENCE SERVICES COORDINATION W/CRIMINAL JUSTICE SYSTEM ONGOING PROTECTION DIVORCE/ CUSTODY PROCEEDINGS ACCESS TO JUSTICE SUPPORT IN CRIMINAL PROCEEDINGS OFFENDER ACCOUNTABILITY BATTERING INTERVENTION COLLABORATION COORDINATION W/GOVT. AGENCIES VISITATION ARRANGEMENTS CHILD SUPPORT REACHING MARGINALIZED COMMUNITIES ACCESS TO OPPORTUNITY ECONOMIC SECURITY AND ACCESS TO ALL SERVICES A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 28 of 37

29 CHANGING SOCIAL ATTITUDES ADDITIONAL DOMESTIC VIOLENCE SERVICES ADVOCATES PARTNERSHIPS ACCESS TO PREVENTION/ CULTURAL SUPPORT SOCIAL/PRIVATE/ FAITH/JUSTICE ORGANIZATIONS YOUNG ADULTS CHILDREN AND YOUTH SEXUAL ASSAULT OTHER CONSIDERATIONS CRIME VICTIMS OTHER MEN STALKING OUTREACH OFFICES A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 29 of 37

30 It is important to define all the pieces to the puzzle and incorporate each in such a way that works best for your community, program, county, and the potential growth of each. Multi-functional spaces that can be switched out for several different purposes are represented by the color green and Constant spaces that must be used for a particular function due to wiring, plumbing, etc., are represented by the color red. Classrooms Bedrooms Bathrooms Counseling Spaces Nursery Hotline A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 30 of 37 Children s Space

31 Common Areas Kitchen Resource Area Restrooms Staff/Visitors (Not full baths) Offices Grounds Laundry Area Bedrooms Medical Needs Recreation Area Storage/ Lockers A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 31 of 37

32 Examples of multi-functional rooms: Classrooms Wednesdays 9:00-10:30am Legal Aid Counseling 11:00-12:00pm Job Training Class 5:00-6:30pm School Tutorials Thursdays 6:00-7:30pm Selfdefense classes Mondays 8:30-10:30am Private Attorney Visits 2:00-3:00pm Health Dept. Consult. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 32 of 37

33 BUDGETARY PIECES BOARD RESPONSIBILITY CAPITAL CAMPAIGN ANNUAL FUNDRAISERS MARKETING DIVERSE FUNDING OPTIONS MEMBERS OF INFLUENCE & AFFLUENCE UNRELATED BUSINESS INCOME STAFF RESPONSIBILITY A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 33 of 37

34 REMODEL? BUILD NEW? Limits to size Limits to space Established neighborhood No relocation involved Theoretically less expensive? Design building Sufficient grounds Shelter Changing neighborhoods Transitional housing units Covered secured parking ADA accessibility Build for future growth/maximum efficiency Other considerations in thinking about space for future planning Outreach offices Transitional housing Operating costs differential Other services to be offered at the same location A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 34 of 37

35 There are levels of services that should be considered in planning. This idea gives you space to plan for the future and make additions at a later time if the opportunity is not currently presented due to funding, location, etc. e.g. Expand services to: Offer services to former Crisis Emergency Intervention Shelter family, Transitional alcoholism, Housing shelter Permanent residents Housing Counseling life management, etc. Child Care 24-hour Hotline Secure children s program coordinator Professional backup to hotline: i.e., legal, medical, and counseling Utilizing available community resources to design and implement comprehensive program Provide information/referral throughout geographical service area of the program A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 35 of 37

36 Create your own color coded chart to help visualize where your program is and where you want it to be. A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 36 of 37

37 What input do women we ve served have? How can they help us understand? Who knows more about this particular A Planning Guide: Connecting Program Assessment to Building Design / NCDSV / updated May 2006 Page 37 of 37