2019 Town of Oakville Citizen Survey Presentation of Findings. April 2, 2019

Transcription

1 2019 Town of Oakville Citizen Survey Presentation of Findings April 2, 2019

2 Methodology In January 2019, The Town of Oakville contacted Pollara to again conduct a survey of residents regarding the following: Satisfaction with Town government, initiatives, and local and area services; Priorities for future planning and policy preferences for the Town of Oakville government; and Recent municipal election participation, and the impact online voting would have on future voter intention. A 20-minute telephone survey was conducted among 809 randomly-selected residents of the Town of Oakville, between and January 22 and February 1, of these surveys were conducted with people on cell phones to ensure a representative sample of residents. Responses were weighted according to the ward, and age and gender distributions throughout the Town to the most recently available census data, rendering an overall margin of error of ±3.4, nineteen times out of twenty. Ward 1 Ward 2 Ward 3 Ward 4 Ward 5 Ward 6 Ward 7 Total Sample Size * 809 Margin of Error ±8. ±8.0% ±9.1% ±8. ±8.6% ±8.8% na ±3.4 *Based on the 2016 census, Wards 1-6 are each home to approximately 28,000 to 38,000 residents, where as Ward 7 is home to approximately 7,500 residents. However, less than 700 phone numbers are currently available for research purposes. Due to this, we could only achieve n=11 completes, which is comparable to this Ward s proportion of the population (3.). Nevertheless, we expect more Ward 7 sample to be available in the future, which will allow us to capture a larger sample in that ward in future waves. 2

3 Livability

4 Issue Context: Most Important Issue Traffic/ congestion Urban Sprawl/Development Population Increase Taxes Affordable Housing Maintaining Infrastructure Roads Public Transit 11% 1 6% % 8% 8% 7% 8% 7% 6% 10% 1 8% 7% 6% Q1. In your opinion, what is the single most important issue facing the Town of Oakville today? (N=809) 1 20% 18% 20% Other Mentions: Education Issues () (1%) Pollution/ Environment Improved City Services Health Issues/ Healthcare Don t Know 11% 4

5 Livability in Oakville compared to rest of GTA % 7 7 1% 18% 17% % 1% 1% 0% 1% 1% 1% 1% Better than most areas of the GTA Not as good as most areas of the GTA About the same as most areas of the GTA Better than some/worse than others Other/ Depends Don't know Q4 - Thinking about Oakville as a place in which to live, would you say that the degree of livability in Oakville is generally...? (N=809) 5

6 Qualities that make Oakville Livable Parks/Recreation/Sports/ Teams Small- Town/Community/Family Atmosphere 2 30% 2 27% 2 26% 2 20% 2 28% 30% 3 Clean/Visually Attractive Location/Proximity To Country/City 8% 8% 1 20% 1 16% 11% % 17% Safe/Low Crime/Good Police Landscaping/Flowers/ Gardens Schools 18% 11% 17% 1 17% 18% 10% 11% 1 11% 1 1 8% 7% Good Government/Services/ Facilities Friendly People Good Transit 8% 7% 11% 8% 10% 6% 7% 11% 10% 6% 16% Other Mentions: Waterfront () Good Stores/ Restaurants () Successful Development/ Growth/ Layout/ Zoning () Environment/ Pollution Control (1%) Quiet/Peaceful/Nice Place To Live 8% 7% Nice Downtown Core/Historic Preservation 6% 10% 1 Q3 - What are the qualities or features of the Town of Oakville that make it livable? (N=809) 6

7 Satisfaction with the Town Services

8 Overall Satisfaction with Government of the Town of Oakville Overall satisfaction is similar across all wards. However, those in Wards 2 (2) and 5 (31%) are most likely to be very satisfied, while those in Ward 3 are least likely (16%). TOTAL SATISFIED % 81% 87% 87% 86% 78% Comparative Norms Ontario 905 GTA Total Satisfied with Local Government 61% 68% TOTAL DISSATISFIED 58% 60% 57% 56% 58% % 17% 1 11% 1 17% 2 30% 26% 26% 2 20% % 10% Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Q2 - Overall, would you say that you are very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied with the government of the Town of Oakville? (N=809) 8

9 Overall satisfaction with government of the Town of Oakville, by gender, age, and income groups Denotes significant higher percentage; Denotes significant lower percentage within subgroups. Total Men Women $30K or less $30K-$70K $70K- $110K $110K- $150K $150K+ (n=349) (n=460) (n=60) (n=244) (n=505) (n=63) (n=133) (n=144) (n=101) (n=195) Total Satisfied 81% 81% 80% 7 81% 81% 81% Very Satisfied 2 18% 27% % % Somewhat satisfied 58% % 56% 56% 46% 60% 6 58% Total Dissatisfied 16% 16% 17% 16% 16% 17% 11% % 1 Somewhat dissatisfied 1 11% % 1 21% 10% 10% Very Dissatisfied 0% Q2 - Overall, would you say that you are very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied with the government of the Town of Oakville? (N=809) 9

10 Satisfaction with Town Attributes and Services Satisfaction with Town Attributes has regained some of the 5 point drop it saw in Satisfaction with Town Services continues to increase, up 11% since 2015 % Satisfied (change from 2017) Satisfaction with Town Attributes % (+2) Satisfaction with Town Services 60% 36% 96% (+7) Denotes significant rise since 2017; DON T KNOW VERY DISSATISFIED SOMEWHAT DISSATISFIED SOMEWHAT SATISFIED VERY SATISFIED Denotes significant drop from Q6-Q25. How satisfied are you with the following? What about? (N=809) 10

11 Satisfaction with Town Programs and Services Top five mentions % Satisfied (change from 2017) Parks and green spaces (=) A feeling of belonging and being safe in one's neighbourhood 27% 66% 9 (-2) Public Library Services 6% % (+3) Recreation fields and facilities 6% 27% 6 8 (+1) Recreation programs 8% 37% 50% 88% (+3) Denotes significant rise since 2017; Denotes significant drop from DON T KNOW VERY DISSATISFIED SOMEWHAT DISSATISFIED SOMEWHAT SATISFIED VERY SATISFIED 11 Q6-Q25. How satisfied are you with the following? What about? (N=809)

12 Satisfaction with Town Programs and Services Second tier mentions % Satisfied (change from 2017) The quality of buildings and overall appearance of the community 3 48% 87% (-1) Harbours and waterfront areas 8% % (-1) Arts, heritage and culture offerings and venues 7% 51% 3 8 (+1) Town roads and sidewalks 1 46% 38% 8 (+1) The effort the town makes to protect the heritage of the community 10% 4 40% 8 (+3) Denotes significant rise since 2017; Denotes significant drop from DON T KNOW VERY DISSATISFIED SOMEWHAT DISSATISFIED SOMEWHAT SATISFIED VERY SATISFIED 12 Q6-Q25. How satisfied are you with the following? What about? (N=809)

13 Satisfaction with Town programs and services Third tier mentions % Satisfied (change from 2017) Oakville's emergency services 1 21% 60% 81% (-4) The amount of information that the town provides to residents 11% % (-4) Responding to the needs of the community % (=) Availability of online services 1 7% 40% 38% 78% (-3) The efforts that the Town of Oakville government makes to protect the environment % (+1) Denotes significant rise since 2017; Denotes significant drop from DON T KNOW VERY DISSATISFIED SOMEWHAT DISSATISFIED SOMEWHAT SATISFIED VERY SATISFIED 13 Q6-Q25. How satisfied are you with the following? What about? (N=809)

14 Satisfaction with Town programs and services bottom 5 mentions % Satisfied (change from 2017) Winter road and sidewalk maintenance 1 11% 40% 36% 76% (-5) The opportunities for public involvement in town decision-making 1 48% 2 71% (=) Availability of parking 8% % 71% (=) Managing your tax dollars 6% 10% % 71% (=) Public Transit 1 7% (+5) Denotes significant rise since 2017; Denotes significant drop from DON T KNOW VERY DISSATISFIED SOMEWHAT DISSATISFIED SOMEWHAT SATISFIED VERY SATISFIED 14 Q6-Q25. How satisfied are you with the following? What about? (N=809)

15 Priorities and Planning

16 Number of Times Each Priority is Selected Controlling the rate and type of growth in Oakville 6 Oakville's natural environment 5 The ease of travelling within Oakville 50% Governing and managing the Town 4 Parks amenities and Recreation programs 4 Oakville's economic growth 38% Q Tabulation of the total results of the pairwise testing; % wins based on number of times selected out of total number of times shown. 16

17 Priority Sequence: Survey Results Read down the columns: e.g. when Oakville s Natural Environment paired with Oakville s economic growth 6 of respondents chose Natural Environment ; Wins circled in red. Oakville s Natural Environment Governing and Managing the Town Controlling the Rate and Type of Growth Oakville s Economic Growth Park Amenities and Recreation Programs Ease of Traveling Oakville s Natural Environment Governing and Managing the Town Controlling the Rate and Type of Growth Oakville s Economic Growth Park Amenities and Recreation Programs % 37% % % 36% 26% - 30% 3 38% % % 6 50% Ease of Traveling 5 40% 61% 41% 47% - Q Tabulation of the total results of the pairwise testing; % wins based on number of times selected out of total number of times shown. 17

18 Controlling the Rate and Type of Growth in Oakville: Top Priority Ensuring that the Town implements sustainable development standards % 3 21% Protect character of existing neighbourhoods 21% 30% 30% 28% Ensuring a mix of housing types throughout the Town such as rentals and seniors facilities 21% 20% 1 1 Requiring growth to occur in identified nodes and corridors 1 n/a - - Defending the town's Livable Oakville Official Plan 1 21% - - Ensuring the high quality appearance and landscaping of new 7% n/a - - Don't know 1% 0% Q51 - Thinking about controlling the rate and type of growth in Oakville, which one of the following would you most prefer the Town make its top priority when allocating current budget funds in this area? (N=809) 18

19 Oakville s Natural Environment: Top Priority Protecting and maintaining parks, trails and green spaces 31% % Protecting the environment from invasive species such as the Emerald Ash Borer and giant hogweed Maintaining overall cleanliness and appearance of the community 18% % Preparing for climate change* 16% 6% 16% - Prioritizing energy efficiency in any new Town facilities 11% 17% 1 - *Asked as Preparing for Extreme weather through an emergency preparedness plan in past years Don't know 1% 1% 1% Q42 - Thinking about Oakville's natural environment, which one of the following would you most prefer the Town make its top priority when allocating current budget funds in this area? (N=809) 19

20 Ease of Travelling Within Oakville: Top Priority Adding and widening roads and bridges 31% Increasing the frequency of public transit 21% 20% 21% 1 Winter road and sidewalk maintenance 18% 16% - - Create year-round paths for walking and cycling 1 17% 17% 18% Increasing traffic calming on residential streets to reduce speeding % Don't know 1% 0% 1% Q48 - Thinking about the ease of travelling within Oakville, which one of the following would you most prefer the Town make its top priority when allocating current budget funds in this area? (N=809) 20

21 Governing and Managing Oakville: Top Priority 2017 Ensuring open and accountable government decision-making 3 2 Ensure cost efficient delivery of town programs and services 2 2 Provide more online opportunities for public input 1 21% Make it easier to view, apply for and access town services online 1 7% Improve access to information and data to track town performance 18% Don't know Q50 - Thinking about governing and managing the Town of Oakville, which one of the following would you most prefer the Town make its top priority when allocating current budget funds in this area? (N=809) 21

22 Oakville s Economic Growth: Top Priority 2017 Attract new companies to Oakville to create more local job opportunities 27% 27% Support for the commercial areas of Downtown Oakville, Kerr Village and Bronte Village Improve traffic congestion for employees and goods movement Help reduce business costs for Oakville companies such as electricity and taxes Support for existing Oakville companies to expand globally to create more local job opportunities 1 16% 18% 16% Don't know 1% Q43 - Thinking about Oakville's economic growth, which one of the following would you like to see the Town make its top priority when allocating current budget funds in this area? (N=809) 22

23 Oakville s Parks Amenities and Recreational Programs: Top Priority Keeping the cost to participate in Town programs affordable % 6 Offering park space for unstructured use, such as green space or trails 30% n/a n/a n/a Offering wide variety of recreation programs 1 n/a n/a n/a Offering park amenities such as splash pads or playgrounds 8% n/a n/a n/a Offering wide variety of arts and culture programs 6% 10% 8% 7% Q44 - Thinking about the Town of Oakville's parks amenities and recreation programs, which one of the following would you most prefer the Town make its top priority when allocating current budget funds in this area? (N=809) 23

24 Preference: Tax or User Fee Increase to Maintain/Increase Service Levels Increase Preference (5) NO Increase to Tax or User Fees 38% (+3) Tax or User Fee Increase 5 Don't know Q52. Which of the following comes closest to your view? (N=809) Q53 And if adding services and facilities/maintaining service levels meant an increased cost to provide those services, which would you prefer? Total Answering (n=508) (-3) Add new services and facilities 17% (-5) Maintain existing service levels 4 (+3) (-3) 71% 1% 1% 26% Increases to user fees Increases to property taxes Both (+2) 24

25 Contact with the Town

26 Frequency of and Methods for Town Interaction Website Telephone In person - At the Town Hall In person - At another town facility Social media Have not contacted town in past two years 1% 1% 1% 1% 1% 1% n/a n/a n/a n/a 1 8% 10% 7% 10% 6% 6% 10% 10% % 36% 36% 3 Q54 - In the past two years, have you interacted with the Town of Oakville or visited its website for any reason? If so, how did you first contact the town? (N=809) 4 4 The website is the primary contact vehicle across all wards and demographics. Telephone is rarely used by those ( compared to 1 of and 18% of 55+)

27 Reasons for Contacting the Town 27% To request a service or permit 30% 3 40% To find information n/a n/a n/a n/a 26% To file a complaint or report a problem 1 16% 1 17% To sign up for town programs 1 20% 1 17% To pay a bill 6% 1 To participate in a public consultation Q55 - What was the primary reason you contacted the town? (Those who have contacted town N=633) n/a n/a n/a n/a 27

28 Satisfaction with Service TOTAL SATISFIED % % TOTAL DISSATISFIED % 57% % % 31% 28% 31% 2 2 6% 7% 7% 6% 8% 8% 1 Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Q56 - And thinking about the most recent interaction you had with the Town of Oakville... Overall, were you very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied with the service that you received? (Those who have contacted town N=633) 28

29 Recent Contact Service Evaluations Denotes significant rise since 2017; Denotes significant drop from % Total Agree Town employees are respectful 1% 2 70% 9 91% 96% 9 91% The information from the Town was easy to understand 3 60% N/A N/A Town employees are knowledgeable % 91% 8 88% 88% Service was provided in a timely manner 31% 56% 87% 87% 8 86% 8 It was easy to find the information I needed from the Town 8% % 86% 8 N/A N/A You can easily find the right staff to 6% deal with your question/problem 11% % % DON T KNOW STRONGLY DISAGREE SOMEWHAT DISAGREE SOMEWHAT AGREE STRONGLY AGREE Q Do you strongly agree, somewhat agree, somewhat disagree or strongly disagree with the following statements? (Those who have contacted town N=633) 29

30 Key Driver Analysis Recent Service Satisfaction In 2017, Employees are Respectful was a primary driver. With the increased use of the website for Town interactions, this attribute means less than it has in the past. Employees are respectful Service in a timely manner.326 Info is easy to understand.200 Primary driver Satisfied with Service Secondary driver Tertiary driver Easy to find info.042 Employees are knowledgeable.169 Weak driver Easily find right staff.068 R

31 Finding Town Information Through the website Local Newspapers Social media n/a n/a Telephone In person - Town Hall Town Brochures and Publications n/a n/a 6% 1% 7% 1% 1% % Q63 - How would you most often find information about the Town of Oakville? (N=809)

32 Around Town

33 Activities in Past 12 Months % Regularly (frequent/ occasionally) Visited a green space park or trail 8% 21% 68% 8 Visited a community centre or other facility 1 16% 31% 40% 71% Participated in a recreation or cultural program offered by the Town of Oakville or a Community Organization 27% 20% 31% 2 5 Visited a park amenity such as a splash pad or playground 26% 2 26% 2 48% Q In the past 12 months how often have you have done each of the following?(n=809) NEVER RARELY OCCASIONALLY FREQUENTLY 33

34 Most Important Factor for Transportation 2017 Convenience 2 31% How I can get where I am going the fastest 16% 2 Amount of traffic 11% Availability of Parking <1% Cost 8% n/a Environmental impact 7% What is available to me 1% Q49 - What is the most important factor to you, when deciding what method of transportation you will use to get around Oakville? (N=809) 34

35 Voter Turnout and Support for Online Voting Yes 21% 27% VOTED IN MUNICIPAL ELECTION No Impact of Online Voting on Vote Intention TOTAL VOTED DID NOT VOTE MUCH MORE LIKELY SOMEWHAT MORE LIKELY 36% 37% 50% LIKELY % LIKELY 31% 2 4 LIKELY 11% 1 4 LIKELY 58% 61% 81% LIKELY 77% LIKELY AMBIVALENT/ NEITHER 4 40% 51% 50% 2 16% SOMEWHAT LESS LIKELY MUCH LESS LIKELY DON T KNOW Q64 - Did you vote in the most recent municipal election in October 2018? (N=809) Q65 - The town is considering offering internet or online voting as an additional way to vote for municipal elections. Would having the option to cast your ballot online for municipal elections make you...? (Total N=809) : (Voted N=642) : (Did not Vote N=167) 35

36 Summary of Findings

37 Key Insights Satisfaction Overall satisfaction with the government of the Town of Oakville is strong eight in ten residents continue to be satisfied Clear majorities of Oakville residents remain satisfied with all of the Town s programs and services. Overall satisfaction has increased slightly for Town attributes (bouncing back from 2017 decline) and significantly for Town services (a continuation of the upward trend). The Town s website has become a key point of engagement with residents. They are much more likely to say they have been in contact with the Town (8 vs. 6 in 2017), but they are far more likely to have done so (4 vs. 1 in 2017) via the site. Satisfaction with interactions with the Town remains high (88%). 37

38 Key Insights Livability The public s top-of-mind most important local issues are traffic congestion and urban sprawl/development, followed closely by population increase. When it comes to livability, residents prefer Oakville over rest of GTA. Oakville is considered livable primarily because of its parks, recreation and availability of sports/teams, followed by its small-town feel and public safety. Residents continue to feel top priorities should be Controlling the Rate and Type of Growth and Maintaining Oakville s Natural Environment. A clear majority of residents want services to remain at current levels, or to increase most would rather pay for this through increased user fees rather than increased taxes. 38

39 2019 Town of Oakville Citizen Survey Online Self-Complete Survey Results February 2019

40 40 Methodology In January of 2019, The Town of Oakville commissioned Pollara to conduct a random telephone survey of residents regarding several topics. To give all residents the opportunity to share their opinions, a complementary online survey was made available on the town s website. The self-complete online survey was open from January 21 st to February 15 th, A total of 706 residents completed the survey. The self-complete online survey results are considered qualitative feedback and cannot be extrapolated to represent opinions of town residents. Due to the self-complete nature of the collection, no margin of error can be applied.

41 Online Self-Complete Survey Highlights Important Issues Facing Town of Oakville Top Issues 41

42 Online Self-Complete Survey Highlights Satisfaction with Town Government and Services Satisfaction with Town Government Town Services Satisfied 77% Very-27% Somewhat-50% Demographic % Composition Male 4 Female Dissatisfied 2 Very- Somewhat-18% Parks and green spaces Recreation fields and facilities Recreation programs Arts/heritage/culture offerings/venues Public Library Services Public Transit Town roads and sidewalks Winter road and sidewalk maintenance Oakville's emergency services Harbours and waterfront areas Protecting town's natural environment Town communications to citizens Community planning Heritage protection Availability of parking Public involvement in town decision-making 1 10% 1% 1% 0% 10% 8% 7% 0% 6% 1 1% 1 7% 2 Performs Best Needs Most Improvement Q4 - Overall, how satisfied are you with the government of the Town of Oakville? Q6 - Of all the programs and services offered and maintained by the Town of Oakville, which one would you say they do best? And, which service needs most improvement? N=706 42

43 Online Self-Complete Survey Highlights Aspects of Contact with the Town of Oakville and Town Information Method of First Contact With Town Satisfaction With Services Received Website Telephone In person at Town Hall In person at other town facility Social media Other No contact in past 2 yrs 8% 10% 17% 17% 41% Satisfied 76% Very-4 Somewhat-31% Dissatisfied 1 Very-6% Somewhat- Sources of Information About The Town* Interest in Participating in Consultations Through the website Social media Local newspapers My councillor Town brochures and publications Let's Talk Oakville' newsmagazine % 40% Interested 81% Definitely-40 Somewhat-41% Not Interested 20% *NOTE: Sources less than not shown Q9 - In the past two years, have you interacted with the Town of Oakville or visited its website for any reason? If so, how did you first contact the town? Q10 - And thinking about the most recent contact you had with the Town of Oakville... Overall, were you very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied with the service that you received? Q11 How would you most often find information about the Town of Oakville? Q12 - And, in future, would you be interested in participating in online consultation exercises for the Town of Oakville? (n=706) 43

44 Online Self-Complete Survey Highlights Voter Turnout and Support of Online Voting Impact of Online Voting on Vote Intention Participated in 2018 Municipal Election Much less likely Yes 86% 5 Somewhat less likely No more or less likely No 8% 4 7% 36% Somewhat more likely Much more likely Q14 - Did you vote in the most recent municipal election in October 201? Q15 - The town is considering offering internet or online voting as an additional way to vote for municipal elections. Would having the option to cast your ballot online for municipal elections make you... (n=706) 44

45 Online Self-Complete Survey Highlights Positive Feedback Careful and educated planning such as the fight for Glen Abbey proves the town is committed. Is well managed with taxes being held as low as possible yet providing all necessary services Town, not a city. There's more if a community feel. I feel more connected to Oakville and neighbours I live in a safe, clean and welcoming community. The level of services is generally very high. Things just work: snow removal; Christmas tree removal; school bus, thanks I was a police officer for 36 years and moved here 40 years ago it's still safer than anywhere else. Planning Town has already outgrown its infrastructure. We should maintain the farmland and greenspaces. Issuance of housing permits with no schools/infrastructure to support the huge new population Many decisions are being made without proper consultation such as Glen Abbey's development. Dundas is a parking lot after 3 pm and why? because you forgot to add 4 more lanes planning Downtown Oakville retail is disappearing. Town needs to attract/retain retail. No control of development. Poor planning - Oakville is now sprawling and has lost the town feel. Too much building North Oakville. Infrastructure cannot support it. Too many town houses and Condos Schools north of Dundas. A complete nightmare. 16 portables in a 4 year old elementary school???? Lack of plan in to address, attract & keep retail in Downtown core during construction. Select Verbatim Comments Parking and Transportation Poor bus route options (takes an hour to get to a place less than minutes away by car). Horrific public transportation service, probably one of the worst in Ontario. Infrastructure - specifically adequate public transit, bike lanes to wean citizens off their cars. Improving walkability so that residents in all parts of Oakville can walk to essential services Not enough parking in downtown Oakville making it inconvenient & causing stores to fail & close Bronte parking. There is none without getting towed at $400 Rec Programs and Green Spaces Facilities usage costs. Example $200/hour ice rental vs $100/hour in Collingwood Pathetic lack of recreational services and options for adults. Poor gym and fitness facilities. I need to drive to Mississauga to get reasonable access to swim times as an adult... Oakville is livable only if you are a child or a parent of a child...minimal services for adults. Well-run facilities - seems to be the right number of facilities (need more basketball courts) Lots of available programs for all ages from children to seniors to support community interaction. I see improvements in preserving, restoring and making available parks and green spaces - The ability to ride a bike from Dundas/Third Line, to downtown Toronto via 'mostly' bike trails. Family day events are wonderful. Canada day events were fun. Fear of losing Glen Abbey - building homes/condos/offices and - losing all the green space and getting more pollution Concerns About the Future Love the current 'small town' feel of downtown area, albeit not confident this will be preserved Oakville has a slower, more relaxed pace; but becoming faster and more aggressive like Toronto & Mississauga Concern about potential municipal amalgamation due to Provincial Government Concern about Glen Abbey and the proposed increase in population and its effect on infrastructure. Downtown: a couple of tough years ahead. Pls preserve, it's part of our charm. Rents are too high. In 100 years will the sprawl surrounding Oakville be something we are proud of, like old Oakville? Pollution, development and disease are killing off Nature in Oakville 45

46 46 Lesli Martin Vice President ext