Metra Board of Directors. Board Meeting November 16, 2012

Transcription

1 Metra Board of Directors Board Meeting November 16, 2012

2 Sponsorship Agreement between Metra & Northwestern Memorial HealthCare Metra Board of Directors November 16, 2012 Presented by Robert Carlton Chief Communications & Marketing Officer

3 Automatic Emergency Defibrillators (AED) Sponsorship Sales agent: Superlative Group Sponsor: Northwestern Memorial HealthCare (NMH) 5 year agreement with optional 1 year renewals Metra receives $80,000/year ($400,000 total) NMH support of Metra s AED Press Event 500 on-board posters 2 posters at each downtown station On the Bi-Level Newsletter article and advertising space 2

4 3 Location of Posters

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6 State of Metra Operations Metra Board of Directors November 16, 2012 Pete Zwolfer Acting Chief Transportation Officer

7 System On-Time Performance October

8 Metra System On-Time Performance October 2012 Percent On-Time Weekday Peak 96.9% Weekday Off-Peak 96.0% Weekend 91.9% Total 96.0% 3

9 Metra System On-Time Performance Oct 2012 Delays by Duration Minutes Delays % Total % % % % Annulled 17 2% % 4

10 Metra System On-Time Performance Oct 2012 vs Oct 2011 Oct Oct Weekday Peak 95.0% 96.9% Weekday Off-Peak 94.0% 96.0% Weekend 88.9% 91.9% Total 93.7% 96.0% 5

11 Metra System On-Time Performance Delay Occurrences in October Freight Mechanical Track Construction Right-of-Way Accidents Signal/Switch Failure 90 delays 61 delays 124 delays 54 delays 98 delays 6

12 Metra System On-Time Performance October 2012 OTP by Line Percent On-Time Line Peak Period Total Electric District 98.2% 96.6% Rock Island District 96.1% 95.6% SouthWest Service 94.9% 94.3% Heritage Corridor 94.9% 94.9% BNSF Railway 97.7% 97.4% Union Pacific-West 97.7% 97.2% Milwaukee District-West 92.8% 93.9% Union Pacific-Northwest 95.1% 94.2% Milwaukee District-North 97.4% 94.9% North Central Service 94.9% 93.9% Union Pacific-North 99.3% 97.3% SYSTEM 96.9% 96.0% 7

13 Operations Winter Emergency Plan Mechanical Preparation Engineering Preparation Metra Operations Metra Winter Preparation 8

14 Operations Emergency Winter Plan Updated Snow Plans Procedure Checklists Emergency Contact & Responsibility Lists Alternate Equipment Cycles Employee Accommodation 9

15 Locomotive & Cab Car Preparation 27 Pin Contacts Cleaned Communication Line Between Loco & Cab Car Installing Cable Straps Minimize Cable/Hose Separation Between Cars 10

16 11 Locomotive & Cab Car Preparation

17 Engineering Preparation Track, Yard, & Winter Equipment Switch Maintenance Switch Heater & Snow Jet Maintenance Winter Supplies Ordered Maintenance Crews Schedules Adjusted 12

18 13 Engineering Preparation

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20 Monthly Financial Report Metra Board of Directors November 16, 2012 Presented by Thomas Farmer Chief Financial Officer

21 September 2012 Budget vs. Actual In Millions Actual vs Actual Budget Budget Operating revenue Passenger revenue (0.2) Other revenue Total operating revenue (0.2) Operating expense Operations and Maintenance Administration & Regional Services Diesel Fuel Motive Power Claims and Insurance Downtown Stations Security Operating Assistance (0.2) Total operating expense Operating Deficit Revenue Recovery Ratio 60.9% 58.8% 2.1% 2 21

22 September 2012 Year to Date Budget vs. Actual In Millions Actual vs Actual Budget Budget Operating revenue Passenger revenue Other revenue Total operating revenue Operating expense Operations and Maintenance Administration & Regional Services Diesel Fuel Motive Power Claims and Insurance (3.7) Downtown Stations Security Operating Assistance (2.0) Total operating expense Operating Deficit Revenue Recovery Ratio 56.2% 53.5% 2.7% 3 22

23 September 2012 Revenue & Statistics Actual vs Actual Budget Budget Operating revenue Passenger revenue ($ mills.) % Ridership (000's) 61,293 60, % Economic Indicators Difference Employment -Six County Area (000's) 3,984 3, % Office Occupancy Rate - Downtown 85.2% 84.2% 1.2% Gasoline ($ Per Gallon - Cook County) % 4 23

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25 Ridership Trends September 2012 Metra Board of Directors November 16, 2012 Presented by Lynnette Ciavarella Senior Division Director, Strategic Capital Planning

26 Metra System Ridership - September Reported Plus Free Trips September, Ridership in Millions 2

27 Full-Fare Rides * January 2011 September ,000 6,000 Full-Fare Rides* (Thousands) 5,000 4,000 3,000 2,000 1, Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec *Full-fare rides do not include conductor, weekend, and group sales. 3

28 Reduced-Fare & Free Trips * January 2011 September Reduced-Fare and Free Trips* 650, , , , , , , , , , , ,000 50,000 0 Jan-11 Feb Free Reduced-Fare Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan-12 Feb Mar Apr May Jun Jul Aug Sept *Reduced-fare includes all eligible and ineligible reduced-fare rides and does not include conductor, weekend, and group sales. Free trips include Circuit-Permit & Senior Free Trips. Senior Ride Free Program discontinued on September 1, Metra s grace period expired on September 6, 2011.

29 Average Weekly Passenger Loads 1,400,000 September By Peak and Off- Peak Passengers 1,200,000 1,000, , , , ,000 0 Peak Period/Peak Dir Off-Peak September By Off-Peak Period Passengers 200, , ,000 50,000 0 Reverse Midday Evening Saturday Sunday

30 UP-N UP-NW UP-W Heritage Milw-N Milw-W North Central Rock Island SouthWest Electric BNSF 1,600,000 1,400,000 1,200,000 1,000, , , , ,000 0 Passenger Trips September ( ) Passenger Trips 6

31 Average Auto Gas Prices Cook County Average Cost Per Gallon Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

32 Regional Employment & Passenger Trips January 2010 September Persons Employed (Thousands) 4,200 4,000 3,800 3,600 3,400 3,200 3,000 Jan-10 FebMar Apr May JunJul Aug SepOct Nov Dec Jan-11 FebMar Apr May JunJul Aug SepOct Nov Dec Jan-12 FebMar Apr May JunJul Aug Sep Note: January May 2008 ridership was impacted by the stockpiling of Ten-Ride Tickets in advance of the February 1, 2008, fares adjustments. Rides on Ten-Ride tickets are applied to the month that the ticket was purchased, which creates a marked increase in the month before the fare increase occurs (January 2008), followed by a sharp decline in the following 2-3 months (February - May 2008). 8,000 7,500 7,000 6,500 6,000 5,500 5,000 4,500 4,000 Adjusted Passenger Trips Plus Free Trips (Thousands)

33 Office Space Occupancy Quarterly Space Occupied, % 85% 75% Downtown Chicago 2012 Suburban 9

34 Metra System Ridership - Year To Date Reported Plus Free Trips January-September, Ridership in Millions 10

35 * Metra System Ridership Reported & Free Trips January-December, Ridership in Millions 11 * Estimated Year End Ridership for 2012

36 September Trends September 2011 v September 2012 Two fewer weekdays Full, reduced, and free trips down Senior Free Rides discontinued - Sept 2011 MD-W line ridership increased Ryder Cup at Medinah Country Club Economic indicators are trending positive Year-end forecast: 81 million passenger trips Budget: 80.8 million passenger trips 12

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38 Regional Fare Payment Update Metra Board of Directors November 16, 2012 Presented by Lynnette Ciavarella Senior Division Director, Strategic Capital Planning

39 Customer Fare Payment Survey Internet-only survey On Metra website September 10 through 30 Respondents also recruited via targeted ing and "On the Bi-Level" Approximately 2,500 responses 2

40 Geographic Dispersion of Responses By Zip Code Compared to Actual Ridership FPS Survey August 2012 Ridership Line Electric 9% 11% Rock Island 9% 10% SouthWest 5% 3% Heritage 2% 1% BNSF 20% 20% UP-W 8% 10% Milw-W 9% 8% UP-NW 14% 14% Milw-N 9% 9% North Central 3% 2% UP-N 11% 11% 3

41 Customer Fare Payment Survey Electronics on train No cell phone 8% Standard cell phone only 22% Blackberry only 7% Smart cell phone only 54% Multiple cell phone types 9% Laptop computer 40% Tablet computer 24% Note: non-internet users, who by definition did not respond to survey, also more likely to be non-users of cell phones and computers. 4

42 Customer Fare Payment Survey Agree/Disagree Questions Agree/Disagree Questions Statement (Strongly) Agree Neutral (Strongly) Disagree satisfied with how I pay Metra fares 72% 12% 16% current fare system works fine 62% 18% 20% prefer using bank card on board 51% 30% 19% prefer using cash on board 18% 31% 50% use my computer, etc., to make purchases 67% 10% 23% comfortable buying tickets online 76% 13% 11% comfortable buying tickets with smart phone, etc. 61% 18% 21% do not want smart phone 39% 22% 39% prefer smart phone ticket to paper ticket 51% 22% 27% prefer not to display ticket for entire trip 65% 26% 9% 5

43 Customer Fare Payment Survey Agree/Disagree Questions (cont.) Statement (Strongly) Agree Neutral (Strongly) Disagree Many responses to these two questions came from Metra riders who made no transfers: prefer single card for Metra, CTA, and Pace 54% 31% 15% prefer single card for Metra, CTA, and Pace, 26% 31% 43% and willing to pay extra prefer contactless bank card to pay fare 20% 44% 37% prefer to print tickets myself 43% 26% 31% want TVM at outlying station 67% 24% 9% prefer live agent at outlying station 39% 41% 20% 6

44 Customer Fare Payment Survey My credit, debit, or prepaid card is contactless-enabled, with Yes 15% No 68% Not sure/no answer 17% 7

45 Customer Fare Payment Survey Ticket Type and Payment Method Used Ten- One- ALL Monthly Ride Way Other 100% 68% 24% 4% 3% Cash 9% 2% 10% 67% 78% Credit Card 24% 17% 44% 20% 12% Debit/Pre-Paid Card 13% 11% 19% 12% 5% Check 9% 11% 3% 1% 3% RTA Fare Check 12% 15% 8% 0% 1% Other Transit Benefit 32% 41% 15% 0% 0% Other 2% 2% 1% 0% 1% 100% 100% 100% 100% 100% 8

46 Customer Fare Payment Survey Transfer To/From CTA/Pace, Using Ticket Type NO YES CTA CTA & Pace Pace 78% 16% 3% 3% CTA/Pace Link-Up 36% 46% 7% Pace PlusBus 2% 48% CTA/Pace Regular 39% 32% 22% CTA/Pace 30 Day 9% 16% 4% CTA/Pace 7 Day 1% 0% 0% Pace 10-Ride Plus 2% 19% CTA U-Pass 13% 2% Other 1% 2% 0% 100% 100% 100% 9

47 Draft Key Findings Sample size allows only system level analysis For the most part, survey respondents are representative of Metra s ridership Technology users are likely overrepresented Transfer riders appear to be overrepresented Survey Respondents Satisfied with how they pay fares Interested in other payment methods (credit/debit cards, mobile devices, ticket vending machines, etc.) 10

48 Timeline December 2012 June 2013 December 2013 January 2015 Release RFP for Project Management Oversight (PMO) will include draft fare payment white paper Continue Discussion on potential demonstration project(s) Begin demonstration project(s) testing Preferred Solution Selected Contactless credit card acceptance 11

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50 Strategic Plan Public Feedback Metra Board of Directors November 16, 2012 Presented by Lynnette Ciavarella Senior Division Director, Strategic Capital Planning

51 2 nd Round - Strategic Plan Public Outreach 9 public open house meetings 138 attendees: 7-37 per meeting Online survey responses (closed 11/12) 1,390 responses to public survey Responses from specified groups 6 from municipalities & governments 9 from other interested organizations 2

52 Open House Attendance Location Date # of Attendees Geneva Crystal Lake Flossmoor Union Station Wheaton Arlington Hts. Grayslake New Lenox Chicago St. Univ. TOTAL 11/1 11/1 11/1 11/7 11/7 11/7 11/8 11/8 11/

53 Survey Response by Zip Code Highest Concentrations: Evanston Oswego Sugar Grove 4

54 Distribution of Public Survey Results Sub Area # % Line # % Sub. Cook % UP-N % Kendall % BNSF % Kane % UP-W % Chicago % UP-NW % DuPage % MD-N % Lake % MD-W % Will % NCS % McHenry % RID % Outside 5 0.4% MED % Wisconsin 3 0.2% SWS 7 0.5% Indiana 1 0.1% HC 5 0.4% Total 1, % SS 1 0.1% N/A* 12 System 1, % Total 1,390 * Zip Code not provided 5

55 Distribution of Public Survey Results Frequency of Use # % Virtually every weekday % A few times a week % A few times a month % A few times a year % Never % System 1, % 6

56 Agreement with Vision and Mission Element Agreement (1-5) Mission Statement Original (July) 3.93 Revised (Nov.) 4.28 Vision Statement % agreed with or were neutral on both the Mission and Vision Statements. 7 Strongly Disagree Disagree Neutral Agree Strongly Agree

57 Agreement with Goals & Capital Priorities Element Agreement (1-5) Goals 4.26 Capital Priorities % agreed with or were neutral on both the Goals & Capital Priorities. 8 Strongly Disagree Disagree Neutral Agree Strongly Agree

58 Feedback on Strategic Capital Priorities Staff Proposed Priorities Rank Priority Public Survey Consensus Rank Priority 1 Safety 1 Safety 2 Projects Mandated by Regulation 2 State of Good Repair 3 Completion of Ongoing Multi-Year Projects 3 Projects Mandated by Regulation 4 State of Good Repair 4 Completion of Ongoing Multi-Year Projects 5 Service Enhancements 5 Service Enhancements 6 Service Expansions 6 Service Expansions 9

59 Agreement with Capital Project Lists Near Term Capital Project List Potential Long Term Capital Project List Agreement (1-5) % agreed with or were neutral on the Near Term Capital Project List. 92% agreed with or were neutral on the Potential Long Term Capital Project List. 10 Strongly Disagree Disagree Neutral Agree Strongly Agree

60 Preliminary Strategic Plan Outreach Findings Most survey respondents agreed with Mission, Vision, Goals, and Near-Term and Potential Long-Term Project Lists Public feedback on Capital Priorities was generally consistent with staff proposal, with increased emphasis on State of Good Repair Staff will continue to review open-ended comments and reflect in final plan 11

61 Next Steps Refine goals, objectives, and implementing strategies based on public and stakeholder feedback Develop and refine performance measures, strategic priorities for capital investment, and draft strategic plan document Board workshop in January 2013 to receive feedback on draft strategic plan document Adoption of Plan in February

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63 PTC Update Metra Board of Directors November 16, 2012 J. L. Lorenzini, P.E. Chief Engineering Officer

64 PTCIP Program Overview Inter-operable with all railroads Identical system being deployed by: UP, NS, CSXT, CPR, CN, BNSF All systems must be operational by December 31,

65 PTC Budget 2010 Estimate Current Estimate Difference Spectrum Purchase $5M $5M - Metra Force Account $24M $36M $12M Metra Material $15M $25M $10M Consultant Engineering $9M $9M - System Integrator $18M $70M $52M Mechanical Department (On-Board) $41M $41M - Union Pacific Railroad $35M $35M - Total* $147M $221M $74M 3 *Total does not include BNSF-PTC cost of $2M. This was paid for under project no Fiber Optic System at a total cost to Metra of $49M. Cost split between Metra and the BNSF and UP is being negotiated.

66 PTC Cummulative Funding/Needs per Year ( ) Cost in Millions of Dollars Mechanical Engineering UP Total Funding Year 4

67 PTC Cost Metra Metrolink Caltrain LIRR Metro North NJ Transit Average Weekday Ridership 301,200 43,600 42, , , ,000 Estimated PTC Budget $221M $230M $231M $265M $285M $250M 5

68 PTC Status Implementation plan approved by the FRA Design of block signals and interlocker upgrades are ongoing Plan specifications for the System Integrator (SI) are 70% complete Currently interviewing for Project Management Consultant Signal forces currently installing equipment on Electric District and in the wire shop Spent to date: $6.2M 6

69 PTC Needs to meet December 31, 2015 Deadline Current Capital Program, through FY 2015 is $122M short of funding IDOT s Bond Program has $150M Need to hire 30 additional signalmen and related equipment and vehicles 7

70 8 Project Schedule

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72 FY2013 & FY Capital Program Metra Board of Directors November 16, 2012 Presented by Lynnette Ciavarella Senior Division Director, Strategic Capital Planning

73 Capital Program Changes since Draft Plan presented in October Funding Source Changes RTA Marks Increase Federal Formula Funds Addition of RTA Capital and Discretionary Funding Removal of RTA ICE funds Addition of Metra Farebox Capital 2 Project Changes Removal of ICE funded projects Funding provided for Locally Funded Projects/Match Additional project bridge improvement Other minor project funding amount adjustment

74 : Capital Program Funding Funding Sources 2013 Federal Base Program Fixed Guideway (5309)/ Formula (5307) Sub Total Federal Base Program Supplemental Metra Farebox Capital RTA Capital Homeland Security NICTD Sub Total Supplemental Program $ $ $ $569.4 $ $ 69.8 Total (in $Millions) $705.7 $ $88.1 Grand Total $154.6 $639.2 $

75 State of Illinois Bond Program Metra Proposed State of Illinois Bond Program* (in $Millions) Capital Assets Total Highliner Replacement, MED(160) $118.8 $ $585.1 Renew Bridges $19.1 $70.0 $ Positive Train Control Create Program Yard Improvements Stations and Parking Total $157.0 $530.3 $89.1 $170.8 $153.5 $1,100.7 * Use of Bond funds is subject to the release of funds and prioritization of projects by the State of Illinois in order to meet cash flow requirements 4

76 2013 Major Capital Projects Locomotive and Car Rehabilitation $27.8M Positive Train Control $19.2M North Line Bridge Replacement $18.0M Financial Systems Replacement $10.0M Total $75.0M 5

77 Capital Program Summary by Asset Category* Asset Categories Total (in $Millions) Rolling Stock $33.7 $235.2 $268.9 Track & Structure Signal, Electrical & Communication Facilities & Equipment Stations & Parking Support Activities Total $154.6 $639.2 $793.8 * Not Inclusive of State of Illinois Bond Funding 6

78 FY 2013 Operating Budget and FY Financial Plan Overview Metra Board of Directors November 16, 2012 Presented by Thomas Farmer Chief Financial Officer

79 Operating Expenses Updated 2013 Budget $ in Millions Transportation Maintenance of Way Maintenance of Equipment Unallocated Operations Subtotal - Operations & Maintenance Administration & Regional Services Diesel Fuel Motive Electricity Claims and Insurance Downtown Stations Total Operating Expenses 2013 Budget

80 Revenues and Expenses Updated 2013 Budget Vs Budget Released $ in Millions Updated Original Increase Budget Budget (Decrease) Total Operating Expense Funding and Revenues: Sales Taxes - RTA Marks Security Grant (4.5) 0.0 Base Passenger Revenue New Revenue Ten Ride 10 for Capital Credits, Leases, Etc Reduced Fare Subsidy Sub-Total Funding and Revenues Farebox Capital Program Total Funding and Revenues Excess / (Shortfall) of Funds (5.5) (0.7) (4.8) Revenue Recovery Ratio 55.3% 54.0%

81 $ in Millions Operating Expenses 2013 Budget / 2014 & 2015 Plan Budget Plan 2015 Plan Transportation Maintenance of Way Maintenance of Equipment Unallocated Operations Subtotal - Operations & Maintenance Administration & Regional Services Diesel Fuel Motive Electricity Claims and Insurance Downtown Stations Total Operating Expenses Change Versus Prior Year 3.7% 4.1% 4

82 $ in Millions Revenues and Expenses 2013 Budget / 2014 & 2015 Plan Budget Plan 2015 Plan Total Operating Expense Funding and Revenues: Sales Taxes - RTA Marks Security Grant Passenger Revenue Capital Credits, Leases, Etc Reduced Fare Subsidy Sub-Total Funding and Revenues Farebox Capital Program Total Funding and Revenues Subtotal - Excess / (Shortfall) of Funds (5.5) (10.0) (10.0) Revenue Recovery Ratio 55.3% 56.3% 56.7% 5

83 Staff Recommendation Staff Recommends the approval of a 2013 Budget Ordinance that includes pricing the ten-ride ticket at 10 rides for 10 oneway fares and a plan to take stockpiling measures. Ten-ride tickets purchased between today and January 31, 2013 will only be valid through February 28, The 2013 Budget Ordinance is contingent upon Board review of summarized results from the Public Hearings; final budget action with respect to the proposed fare change and final budget approval shall occur at the December Board meeting. Staff requests a Motion to Approve the 2013 Budget Ordinance. 6

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