Exploring Year 2017 Residential Water and Power Bills. OPA/Ratepayer Advocate City of Los Angeles tel

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1 Exploring Year 2017 Water and Power Bills OPA/Ratepayer Advocate City of Los Angeles tel July 12, 2018

2 Exploring Water & Power Bills Purpose - Understanding Usage and Bills of Undiscounted Regular Customers versus Low Income and Lifeline Customers What are we exploring? Calendar year 2017 median customer usage and billing Concentrated focus on a Los Angeles low-income Zip Code area selected from the 2016 American Community Survey Insights from comparing undiscounted versus discounted usage, using an industry standard measure What is special? Information is from a living database, so it includes and excludes audit adjustments For example, an active database includes cancelled bills and corrected bills, but only up to the date data is drawn What are the implications? Conservation targets and DWP investments Evaluation of low income and lifeline credits 1

3 Low Income and Lifeline Discount Accounts Low Income Customers Eligibility: Low income Citywide DWP has ~168,500 low income customers Lifeline Customers Eligibility: low income and senior (62+ years), or certified disabled Citywide DWP has ~98,200 Lifeline customers For this exercise, the Lifeline data includes a small number of physician certified allowances or medical equipment discounts Eligible renters using water from a landlord receive water-related discounts on their DWP power bills 2

4 2017 Power Bills Citywide Power Class R- A1 Customer Accounts Median (Typical) Monthly Bill kwh Charge Lifeline 98, $ Low Income* 168, $ Regular 1,038, $ Total Class 1,305, $ * Standard deviation is $121 per month 3

5 2017 Power Bills in a Low Income Zip Code Power Class R- A1 Customer Accounts Median (Typical) Monthly Bill kwh Charge Lifeline 1, $ Low Income* 3, $ Regular 7, $ Total Class 11, $ * Standard deviation is $74 per month 4

6 2017 Water Bills Citywide Single Dwelling Water Class A Customer Accounts Median (Typical) Monthly Bill HCF Charge Lifeline 34, $ Low Income* 44, $ Regular 526, $ Total Class 605, $ * Standard deviation is $154 per month 5

7 2017 Water Bills in a Low Income Zip Code Single Dwelling Water Class A Customer Accounts Median (Typical) Monthly Bill HCF Charge Lifeline $ Low Income* $ Regular 1, $ Total Class 2, $ * Standard deviation is $108 per month 6

8 2017 Combined Water & Power Bills Median (Typical) Monthly Bill Class Water Power Combined Sample Low Income Zip Code Lifeline $26 $17 $43 Low Income $37 $42 $79 Regular $37 $67 $104 Total Class $36 $55 $90 Citywide Lifeline $32 $41 $73 Low Income $45 $56 $101 Regular $49 $95 $144 Total Class $48 $86 $134 * * Medians on water and power usage are added for illustration, but this is technically inexact. 7

9 Appendix Zip Code Power Class R-A1 Power Customers Median Usage (kwh/mo) Median Bill ($/mo) Zip Code Single Dwelling Water Class A Water Customers Median Usage (HCF/mo) Median Bill ($/mo) Zip Code Single Dwelling Class Water Customers Combined Median Bill ($/mo) Lifeline $ Lifeline $ Lifeline 701 $ Low Income $ Low Income $ Low Income 240 $ Regular 1, $ Regular $ Regular 151 $ Lifeline 1, $ Lifeline $ Lifeline 564 $ Low Income 2, $ Low Income 1, $ Low Income 1,206 $ Regular 4, $ Regular 3, $ Regular 3,346 $ Lifeline 1, $ Lifeline $ Lifeline 664 $ Low Income 6, $ Low Income 1, $ Low Income 1,623 $ Regular 12, $ Regular 3, $ Regular 3,771 $ Lifeline $ Lifeline $ Lifeline 1 $ Low Income $ Low Income $ Low Income 9 $ Regular $ Regular $ Regular 15 $ Lifeline 1, $ Lifeline $ Lifeline 274 $ Low Income 3, $ Low Income $ Low Income 434 $ Regular 7, $ Regular 1, $ Regular 1,580 $ Total Zip , $ Total Zip , $ Total Zip ,288 $ Lifeline 1, $ Lifeline $ Lifeline 497 $ Low Income 4, $ Low Income $ Low Income 967 $ Regular 9, $ Regular 2, $ Regular 2,609 $ Lifeline 2, $ Lifeline $ Lifeline 897 $ Low Income 4, $ Low Income 1, $ Low Income 1,505 $ Regular 10, $ Regular 4, $ Regular 4,801 $ Lifeline $ Lifeline $ Lifeline 360 $ Low Income 2, $ Low Income 1, $ Low Income 1,027 $ Regular 3, $ Regular 2, $ Regular 2,740 $ Other Lifeline 89, $ Other Lifeline 30, $ Other Lifeline 30,994 $ Low Income 144, $ Low Income 37, $ Low Income 37,375 $ Regular 988, $ Regular 507, $ Regular 507,362 $ Citywide Lifeline 98, $ Citywide Lifeline 34, $ Citywide Lifeline 34,952 $ Low Income 168, $ Low Income 44, $ Low Income 44,386 $ Regular 1,038, $ Regular 526, $ Regular 526,374 $ Total R1A Clas 1,305, $ Total SDR Class 605, $ Total 605,712 $

10 Appendix: Illustrative Water Usage Frequency 9