PT Bank OCBC NISP Tbk Performance Result of 2008 (Audited) Jakarta, 5 February 2009

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1 PT Bank OCBC NISP Tbk Performance Result of 2008 (Audited) Jakarta, 5 February 2009 This report is solely for the use of PT. Bank OCBC NISP Tbk. No part of it may be circulated, quoted, or reproduced for distribution outside the organization without prior written approval from PT. Bank OCBC NISP Tbk. This material was used by PT. Bank OCBC NISP Tbk.during an oral presentation; it is not a complete record of the discussion.

2 Brief Profile Financial Result of 2008 Qualitative Review 2

3 Vision Mission - Value Vision To be the Bank of choice with world-class standards, recognized for its caring and trustworthiness. Mission Bank NISP will conduct its business and will operate as an honorable corporate citizen that grows together with the society in a sustainable manner. Values Solid, Genuine, Supportive, Connected, Forward Looking, Dynamic 3

4 Brief Background Established in Bandung in 1941: NV. Nederlandsch Indische Spaar En Deposito Bank Fourth oldest bank in Indonesia. Solid track record in surviving crisis including in 1998 Indonesian banking meltdown. Listed on Indonesia Stock Exchange in offices and 537 ATMs (as of 31 December 2008) with more than 22,000 ATMs network (including ATM Bersama, ATM BCA, BankCard Malaysia and OCBC Bank-Singapore). 5,518 dedicated employees (as of 31 December 2008). Change the name to PT Bank OCBC NISP Tbk as of 22 December 2008 Core market: > 70% in consumer & small-medium enterprises (SME). 4

5 Stronger Commitment The Extraordinary General Meeting of Shareholders which was held on Thursday, 16 October 2008, at Bank NISP Tower, Jakarta, approved the changes in the Articles of Association on Article 1 point 1 on change of the name of the Company from PT Bank NISP Tbk. to PT Bank OCBC NISP Tbk. Old Logo New Logo Old Name PT. Bank NISP Tbk New Name PT. Bank OCBC NISP Tbk By using OCBC Name, OCBC Bank as the Controlling Shareholder has a much stronger commitment 5

6 Board of Commissioners 50 % Independent Commissioners 1. Chairman : Pramukti Surjaudaja 2. Deputy Chairman : Peter Eko Sutioso 3. Commissioner : Lelarati Lukman 4. Commissioner : Roy A. Karaoglan Ph.D. 5. Commissioner : David P. Conner 6. Commissioner : Jusuf Halim 7. Commissioner : Goh Kim Bun, Benny 8. Commissioner : Lai Teck Poh (Dua Teck Poh) 6

7 Board of Directors 67 % Independent Directors 1. President Director & CEO : Parwati Surjaudaja 2. Dep. President Director : Na Wu Beng 3. Director : Kamsidin Wiradikusumah 4. Director : Hardi Juganda 5. Director : Yogadharma Ratnapalasari 6. Director : Rama P. Kusumaputra 7. Director : Louis Sudarmana 8. Director : Tong Lay Kuen Rose 9. Director : Rudy N. Hamdani 7

8 Brief Profile Financial Result of 2008 Qualitative Review 8

9 Third Party Deposits grew by 27% (yoy) IDR Billion 18% 28,969 34,246 9% 27% 27,123 19,114 20,810 21,440 8% 3,369 3,631 Total Assets Loans (gross) Deposits Shareholders' equity Dec 07 Dec 08 IDR Billion 31-Dec Sep-08 QoQ 31-Dec-07 YoY Total Assets 34,246 29,733 15% 28,969 18% Loans (gross) 20,810 21,090-1% 19,114 9% Deposits 27,123 22,219 22% 21,440 27% Shareholders' equity 3,631 3,508 3% 3,369 8% Allowance for possible loan losses % % 9

10 Net Income After Tax Increased by 27% IDR Billion 1,178 19% 1, % % 317 Net Interest Income Non Interest Income Net Income After Tax Dec 07 Dec 08 IDR Billion 4Q08 3Q08 QoQ 31-Dec Dec-07 YoY Net Interest Income % 1,401 1,178 19% Non Interest Income % % Other operating expenses % 1,238 1,048 18% Operating profit before provisions % % Provisions expenses % % Net Income Before Tax % % Net Income After Tax % % EPS (Rp) % Book Value/Share (Rp) % 10

11 Key Ratios Ratios 31-Dec Dec-07 CAR 17.01% 16.15% LDR 76.69% 89.14% ROA 1.54% 1.31% ROE 9.18% 8.71% NPL (gross) 2.72% 2.53% NPL (net) 1.75% 2.12% NIM 5.40% 4.99% Non Interest Income/Operating Income 25.16% 22.17% Cost to Income 64.85% 67.85% 11

12 Earning Assets 3.00% 0.20% As of 31 December % 9.00% 18.00% 3.00% Loans (67%) Marketable Securities (including SBI) (18%) Placement with others Banks & BI (9%) Acceptance Receivables (3%) Government Bonds (3%) Investments (0.2%) IDR Billion 31-Dec Dec-07 YoY Placement with Other Banks & Bank Indonesia 2,691 1,415 90% Marketable Securities (including SBI) 5,578 3,091 80% Government Bonds % Loans 20,810 19,114 9% Acceptance Receivables % Investments % Total 30,880 25,378 22% 12

13 LDR LDR decreased to 76.69% as at 31 Dec % 91.29% 95.00% 94.87% 76.69% 27,123 21,440 20,721 21,263 19,114 20,205 18,919 22,219 21,090 20,810 Dec 07 Mar 08 Jun 08 Sep 08 Dec 08 Loan (gross) - Rp.Billion Third Party Deposits - Rp.Billion LDR (%) 13

14 Loan Portfolio As of 31 Dec 2008 Type of Use Investment, 27.02% Other Consumer, 10.86% Sector Others 5.00% Manufacturing, 24.65% Working Capital, 44.27% Consumption, 28.71% Currencies Mortgage 17.85% IDR, 79.17% Services 18.51% Trading 23.13% Other Currency, 20.83% 14

15 Net NPL decreased to 1.75% 2.53% 2.56% 2.12% 2.14% 2.27% 1.86% 2.27% 1.69% 2.72% 1.75% 19,114 18,919 20,205 21,090 20,810 Dec 07 Mar 08 Jun 08 Sep 08 Dec-08 Loan (IDR Billion) NPL (Gross) NPL (Net) 15

16 Third Party Deposits In IDR Trillion YoY LCF growth : 23% YoY TD growth : 30% LCF Ratio : 44% Dec 07 Mar 08 Jun-08 Sep-08 Dec-08 Demand Deposits Savings Time Deposits 16

17 Brief Profile Financial Result of 2008 Qualitative Review 17

18 Qualitative Review Extensive Network Distribution Branches Distribution 132 in West Java 109 Jakarta 34 East Java 25 Central Java 70 in other cities (Sumatra, Sulawesi, Kalimantan, Bali, etc) 370 offices and 537 ATMs (as of 31 December 2008), covering most major cities in Indonesia. ATM More than 22,000 ATMs in Indonesia, Singapore and Malaysia: ATM NISP ATM Bersama ATM BCA BankCard Malaysia OCBC Singapore 18

19 Qualitative Review Comprehensive Delivery Channels Call Center Non-cash banking transactions: Account balance and transaction information Inter-account bank transfer Purchase of mobile-phone re-fill voucher. Various payments services (phone bill, electricity, water supply, credit card, and other loans). Internet Banking & ATM Access accounts and transaction information, and pay tax. Make payments for utilities, credit card, mobile services, insurance, etc. Inter Bank Fund Transfer. The first bank in Indonesia to provide the online tax payment program (E-Tax), appointed by the Ministry of Finance. The Bank, in cooperation with OCBC Bank, has launched an internet-based cash management system, Velocity, to help corporate customers to improve efficiency of their financial management. Convenient billing payment programs via e- banking features such as Citibank online, easia, Fren, electricity, water supply (Sumatra Barat and Batam), Nusa Pro, IBFT Prima, ABN Amro, DBS, and Indosat. 19

20 Qualitative Review Strengthening Human Capital Creating an improvement plan of Human Capital Management system by the implementation of Webbased Human Capital Information System (HCIS) infrastructure. Encouraging all employees to have opportunities to fill any vacant position at every layer of the organization through internal assessment process. Sustainable transfer of knowledge from OCBC Bank through various program such as training, Attachment Program, etc. Carried out various training and development programs in OCBC NISP Learning Center for all employees from various cities in Indonesia. 20

21 Qualitative Review Product and Service Initiatives OCBC NISP Premier Banking Launching OCBC NISP Premier Banking for our affluent customer segment and rolled out 5 Premier center in Jakarta, Bandung, Surabaya, Palembang and Medan. Sales and Service Culture BEE Customer Engagement Launching a proprietary sales and service training model to deliver assurance of customer care, quality and consistency. Process Reengineering Launching several re-engineering programs such as Bancassurance application, Mortgage application etch which resulted in improved customer satisfaction and cost efficiency. Liquid Platinum Credit Card Launching the Liquid Platinum Credit Card, a unique credit card offering special rewards and privileges to the Bank s loyal customers. 15,614 cards have been issued by end of

22 Qualitative Review Among the highest rated banks FitchRatings - New York - US (Dec 2008) National Long Term to AA+(idn) In the top 3 highest National Long Term rated banks in Indonesia Long-term foreign and local currency BB (idn) Outlook: Stable Support Rating of 3 Pefindo Indonesia (affiliated with Standard&Poor s) Jan 2008 Corporate Rating id AA- Subordinated Bond id A+ 22

23 Qualitative Review Shareholder Structure Qualitative OCBC Review Overseas Shareholders Structure Investments 74.73% International Finance Corporation 7.17% Others 18.10% OCBC Bank is Singapore s longest established bank (est. 1912) and one of Asia s leading financial services groups, with group assets of more than $S184 billion as of September 2008 and 470 branches and offices in 15 countries and territories including Singapore, Malaysia, Indonesia, China, Hong Kong SAR, Brunei, Japan, Australia, UK and USA. IFC (International Finance Corporation), established in 1956, is a member of the World Bank Group. Bank NISP is the first bank in Indonesia to receive IFC investment in terms of Senior Loan, Equity and Technical Assistance programs. 23

24 Qualitative Review OCBC Bank Singapore Controlling Shareholder Support from OCBC Bank Singapore: Partner since 1997 Committed Shareholder from 22.5% ownership in 2004 increased to 74.73% in Capital support ATM network link-up Senior Executive placement on Board of Commissioners Senior Executive placement on Board of Directors Intensive knowledge, capability transfer and trainings Support to broaden product suites and to share experience in various area including product management, marketing, branding, channel delivery and risk management, audit, information technology and operational platform and processes. 24

25 Qualitative Review OCBC Bank Singapore Controlling Shareholder Product development support, such as Consumer Banking, Cash Management, Premier Banking, Structured product set up, Rocket/Wealthmap (financial planning concept and tools), Wealth Management, Bancassurance, Credit Card. Process improvement, includes Cross functional projects (Sunrise, Quantum Leap, Pegasus), Silverlake Core Banking System, Transaction Banking Blue print, conceptualization and implementation of Quality program. Others, such as attachment program to OCBC, setting up Corporate Secretary function, setting up Risk Management and Risk Based Audit, Fund Transfer Pricing Set Up. 25

26 Qualitative Review International Finance Corporation (IFC) World Bank Group Support from IFC: Senior Executive placement on Board of Commissioners Capital support Senior loans Partial Guarantee Program Technical Assistance: Good Corporate Governance Asset Liability Management Strategic Planning Credit Risk Management 26

27 Corporate Social Responsibilities Education Arranging Workshop for students in Banking Actively support many educational programs held on national as well as international scale designed to improve the educational welfare of Indonesian children, such as supporting 1,000 students in Kuark Science Olympics (OSK), National Science Olympics (OSN), Asean Science Camp (ASC). Partnering with Karya Salemba 4 (KS4), scholarships for a large number of students of universities in Indonesia. Scholarship program for employees. Community Programs Actively participated in Banking Education for community as part Bank Indonesia Ayo Ke Bank Campaign. Regular blood donation programs in several branches of Bank OCBC NISP 27

28 Corporate Social Responsibilities In Coordination with OCBC Bank Singapore, built houses in Bandung and distributed donation to orphanages Held National Photo Competition with the theme : Kekayaan Budaya Nusantara participated by 750 photographers and 2,200 photos Social activities with immediate communities includes commemoration of religious and national holidays as well as to provide assistance for religious facilities and public facilities and infrastructure. In sport activities, Bank OCBC NISP supported Softball and Baseball Association to participate in various national and international competitions. Senior Citizen Supporting various activities organized by Yayasan Dharma Wulan, one of the biggest Senior Citizens Organization in Indonesia. 28

29 International Accolades Asiamoney Magazine - Hongkong 2008 : - Best FX Prime Booking Services. - Best Single-Bank Electronic Trading Platform : - Best Managed Companies 2006 for company with max US$ 500 million market cap category. - Foreign Exchange Poll 2006 : Best for Competitive and Prompt Spot Pricing. Best for Competitive and Prompt Forward Pricing : - Trade Finance Poll : Best Services for All Trade Needs. Best Customer Support. Best Overall/ Local Services. Most Competitive Pricing. Best Product Range Best Managed Companies 2003 for public company with max US$ 500 million market cap category. - Best Commercial Bank in Indonesia year 2003 and

30 International Accolades Enterprise Asia - Malaysia Pramukti Surjaudaja, (Chairman of Bank OCBC NISP) was elected as Outstanding Entrepreneur in Asia Pacific Entrepreneurship Awards Asian Banking & Finance Magazine Singapore - Retail Bank of the Year Asian Banking & Finance Retail Banking Awards. - Retail Bank of the Year Asian Banking & Finance Retail Banking Awards Bank of New York, USA Straight through Processing (STP) Award 2006 for Very Accurate Foreign exchange (USD) Transfer Processing. FinanceAsia Magazine, Hong Kong Asia s Best Companies 2005 for companies in Asia with market cap below USD 500 million category. 30

31 Domestic Accolades Swa Magazine 2008 Corporate Governance Perception Index (CGPI) 2007 Award For category Trusted Award InfoBank Magazine - Banking Service Excellence Award Golden Trophy for Excellent Financial Performance for 5 consecutive years , and Banking Service Excellence Awards 2005 for Best Overall Performance (3rd place) in the Banks with Assets below Rp. 50 trillion - Best Public Bank

32 Domestic Accolades Annual Report Award - Annual Report Award 2007 Rank 2 for Private Listed of Financial Sector - Annual Report Award 2006 Rank 2 for Private Listed of Financial Sector SWA Magazine Best Performance Management (Top 2) in the HR Excellence Awards Investor Magazine 2006 : - Mr. Pramukti Surjaudaja was elected as Financial Figure for Banking Industry Sector : - Best Public Listed Company in Banking Sector

33 Thank You PT. Bank OCBC NISP Tbk Corporate Communication Division Investor Relation Bank OCBC NISP Tower Jl. Prof. Dr. Satrio Kav. 25, Jakarta Indonesia T : , F : E : ir@ocbcnisp.com 33

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