d/b/a CENTURYLINK Title Page (C) First Revised Sheet No. 1 Cancels Original Sheet No. 1 LOCAL EXCHANGE TARIFF Schedule of Rates and Charges Together

Transcription

1 UNITED TELEPHONE COMPANY OF TEXAS, INC. d/b/a CENTURYLINK Title Page (C) First Revised Sheet No. 1 Cancels Original Sheet No. 1 Schedule of Rates and Charges Together With Rules and Regulations Applicable To Services Provided In The Territory Served By This Company Within The State of Texas ISSUED: October 21, 2009 EFFECTIVE: November 20, 2009

2 UNITED TELEPHONE COMPANY OF TEXAS, INC. d/b/a CENTURYLINK Adoption Notice (C) First Revised Sheet No. 1 Cancels Original Sheet No. 1 LOCAL EXCHANGE SERVICE ADOPTION NOTICE Effective July 28, 2009, United Telephone Company of Texas, Inc. registered the fictitious name CenturyLink. Effective November 20, 2009, United Telephone Company of Texas, Inc. d/b/a Embarq, began operating under the name CenturyLink. As such, United Telephone Company of Texas, Inc. d/b/a CenturyLink hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Public Utility Commission, State of Texas, by or adopted by United Telephone Company of Texas, Inc. d/b/a Embarq between June 5, 2006 and November 19, By this notice, United Telephone Company of Texas, Inc. d/b/a CenturyLink also adopts and ratifies all supplements or amendments to any of the above schedules, etc., which United Telephone Company of Texas, Inc. d/b/a Embarq has heretofore filed with said Commission. Effective June 5, 2006, United Telephone Company of Texas, Inc. began operating under the name Embarq. As such, Embarq hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Public Utility Commission of Texas, by United Telephone Company of Texas, Inc. (N) (N) By this notice it also adopts and ratifies all supplements or amendments to any of the above schedules, etc., which United Telephone Company of Texas, Inc. has heretofore filed with said Commission. ISSUED: October 21, 2009 EFFECTIVE: November 20, 2009

3 dba Embarq SECTION A Sixth Revised Sheet No. 1 Cancels Fifth Revised Sheet No. 1 LOCAL EXCHANGE SERVICE APPLICABILITY Applicable to business and residence access line service. EXPANDED LOCAL CALLING (ELC) SERVICE An arrangement under which communities that have met geographic proximity and community of interest requirements and have completed the balloting process set forth in P.U.C. SUBST.R (f), have expanded their basic local calling scopes to include surrounding exchanges. EXTENDED AREA SERVICE A non-optional arrangement under which customers of a given exchange may complete calls to and receive messages from one or more exchanges without the application, where provided by the tariff, of long distance message telecommunications charges. (M) (T) (T) (M) (T) (N) (N) TERRITORY In the exchange areas and base rate areas of all exchanges. (D) (D) (M) Material now appearing on this sheet was previously found in the General Exchange Tariff, Section 22, First Revised Sheet No. 1. ISSUED: November 24, 2008 EFFECTIVE: January 1, 2009

4 dba Embarq SECTION A Seventh Revised Sheet No. 2 Cancels Sixth Revised Sheet No. 2 LOCAL EXCHANGE SERVICE This Page is Reserved for Future Use (T) (D) (D) (D) (D) ISSUED: November 24, 2008 EFFECTIVE: January 1, 2009

5 dba Embarq SECTION A Eleventh Revised Sheet No. 3 Cancels Tenth Revised Sheet No. 3 LOCAL EXCHANGE SERVICE This Page is Reserved for Future Use (T) (D) (D) ISSUED: November 24, 2008 EFFECTIVE: January 1, 2009

6 dba Embarq SECTION A Tenth Revised Sheet No. 4 Cancels Ninth Revised Sheet No. 4 LOCAL EXCHANGE SERVICE DESCRIPTION OF CLASSES OF SERVICE AND COMPONENT CHARGES Class of Service - Residence Class of Service - Business R1 - Residence one party service B1 - Business one party service MR1 - Measured residence one party MB1 - Measured business one party service service R2 (1) - Residence two party service B2 (1) - Business two party service R4 (1) - Residence four party service RR4 (1) - Residence Rural four party BR4 (1) - Business Rural four party service service RTY (2) - Rotary one party service BKT - Business key trunk MRTY (2) - Measured Rotary one party service MBKT - Measured business key trunk PBX - Private Branch Exchange trunk MPBX - Measured business key trunk (Z) (Z) (C) (C) RATE COMPONENTS ACCESS LINE - Incremental charges for interconnecting facilities of (a) customer's access to other customer lines within the same exchange, or (b) customer's access lines to toll connecting trunks for the purpose of completing a toll call between the local office and the toll switching unit serving the local office. ECS (Extended Calling Surcharge) Non-optional incremental charge (residence only) for Extended Area Service and/or Expanded Local Calling Service to permit interconnection of local exchange customer s lines with customer s lines in another exchange. The charge does not apply to business exchange service lines. TOTAL - Total charge to the customer, by class of service for access line and ECS. (1) (2) Two and four party service is limited to existing customers in existing locations as of January 25, Residence Rotary one party service and Residence Measured Rotary one party service are limited to existing customers in existing locations as of March 1, (Z) (Z) (N) (N) ISSUED: January 30, 2009 EFFECTIVE: March 1, 2009

7 dba Embarq SECTION A Sixth Revised Sheet No. 5 Cancels Fifth Revised Sheet No. 5 LOCAL EXCHANGE SERVICE This tariff is governed, except as otherwise specified herein by the General Exchange Tariff which is hereby made a part of this tariff. Unless otherwise specified, the charges quoted in this tariff, or the General Exchange Tariff are for periods of one month, are payable monthly in advance, and entitle the customer to exchange telephone service within the exchange area and into those exchanges to which Extended Area Service (EAS) is provided. The rates and charges listed on Page 1 of each section of this Local Exchange Tariff will apply to the specified class of service as may be offered within the Exchange Rate Area Boundary. The Extended Calling Surcharge (ECS) will appear as a separate line item on the customer s bill for each access line or trunk. Other rates and charges as noted therein, may also be applicable to the class and grade of service provided. (N) (N) A zone charge may apply, in addition to the monthly rates for Local Service terminating outside the base rate area boundary of exchanges, if indicated on Sheet 1 (rate schedule) of the Local Exchange Section. Rural zone areas are found on the individual Exchange Area Maps. ISSUED: November 24, 2008 EFFECTIVE: January 1, 2009

8 dba CenturyLink SECTION A (T) Eighth Revised Sheet No. 6 Cancels Seventh Revised Sheet No. 6 LOCAL EXCHANGE SERVICE Service Rate Per Month 1. Excess Mileage for One-Party Access Lines Per Quarter Mile $ Excess Mileage for Two-Party Access Lines Per Quarter Mile.50 The above Excess Mileage rates apply to existing customers at existing locations as determined by the Company in the "Wire Mileage Elimination/One-Party Plan" conversions in Docket No As of October 22, 1991, this service will not apply to new customers. Zone Charge Within the area beyond the Base Rate Area, extending to the exchange area boundary, the applicable one-party or two-party line charge within this zone will be $6.00 per month for business customers and $0.00 per month for residence customers, in addition to the base one-party or two-party line service rate. (R) ISSUED: November 30, 2012 EFFECTIVE: January 1, 2013

9 dba Embarq SECTION A (T) Fourth Revised Sheet No. 7 Cancels Third Revised Sheet No. 7 LOCAL MEASURED SERVICE (LMS) a. Application and Regulations LOCAL EXCHANGE SERVICE (1) Customers will have under this tariff offering the option of subscribing to Local Measured Service. Business and residence one-party customers will have the option of maintaining their current telephone service or subscribing to the local measured service which provides for measured calling to all points within the existing non-toll calling area. (2) Normal service connection charges for existing customers will not apply for one customer conversion to and/or from the local measured service offering within the six month period commencing with the offering date of this service in an exchange and no activity other than this service change takes place. Changes in excess of this allowance will be billed the regular tariff charges appropriate. (3) All customer lines at a given location must be arranged for measured service and equipped for outward calling. Group billing will be provided on rotary and PBX trunks. (4) Local usage charges will not apply to calls to the Company Business Office, Repair Service, or for Emergency Service as found in the local exchange telephone directory. (Police, Fire, Ambulance, or Rescue) (5) Local measured service will not be provided for Party Line, Foreign Exchange, Optional Extended Metropolitan Service, and Optional Extended Area Service. (6) Normally, local measured service calls will be on a direct dial basis, however, at the customers option, these calls may be billed to a credit card, third number or on sent collection basis. Operator handling charges as specified under c.(3)(d) following, will apply to these type calls in addition to the normal usage charge. (7) The Company will have the right to return a customer to flat rate service, if the customer disputes his bill on a regular basis. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

10 dba Embarq SECTION A Seventh Revised Sheet No. 8 Cancels Sixth Revised Sheet No. 8 LOCAL EXCHANGE SERVICE LOCAL MEASURED SERVICE (LMS) (Cont'd) b. Exchange offerings Local Measured Service (LMS) will be offered in the following exchanges: Athens Lake Palestine East Stephenville Santo Graford Palo Pinto Possum Kingdom c. Rates and Charges (1) Basic access line rates and Extended Calling Surcharges are specified in Sections 1 through 61 of the Local Exchange Tariff. The Extended Calling Surcharge (ECS) will appear as a separate line item on the customer s bill for each access line or trunk. A zone charge as specified elsewhere in this Section applies in addition to the LMS Access Line Rate. (C) (C) (2) Usage charges which consider frequency, duration, and time-of-day are in addition to the basic access line charge. (3) Rates for calls within the existing non-toll calling area. (a) Usage 1st MOU Add'l MOU Exchange $.05 $ miles miles miles miles miles (b) Time of Day Discounts For calls placed in the below listed time periods, discounted charges will apply as described: TIME PERCENT DISCOUNT Night (11 P.M. - 8 A.M.) 40% (D) ISSUED: November 24, 2008 EFFECTIVE: January 1, 2009

11 dba Embarq SECTION A (T) Fourth Revised Sheet No. 9 Cancels Third Revised Sheet No. 9 LOCAL MEASURED SERVICE (LMS) (Cont'd) c. Rates and Charges (Cont'd) (3) Rates (Cont'd) LOCAL EXCHANGE SERVICE (c) Additional Charges The following charge is in addition to the basic usage charge when the listed services are used. Customer dialed calling card $.35 Third number billed call 1.10 Person to Person or Collect call 2.65 *Detail billing showing all calls placed from customer telephone, per line.03 * Information will be provided for the next full billing period after the date the request is received. * Service connection charges are applicable in addition to these charges. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

12 dba Embarq SECTION A (T) Second Revised Sheet No. 10 Cancels First Revised Sheet No. 10 LOCAL EXCHANGE SERVICE Reserved for Future Use (T) ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

13 dba Embarq SECTION A (T) Fourth Revised Sheet No. 11 Cancels Third Revised Sheet No. 11 LOCAL EXCHANGE SERVICE Reserved for Future Use (T) ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

14 dba Embarq SECTION A (T) Fifth Revised Sheet No. 12 Cancels Fourth Revised Sheet No. 12 LOCAL EXCHANGE SERVICE Reserved for Future Use (T) ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

15 dba Embarq SECTION A (T) Fifth Revised Sheet No. 13 Cancels Fourth Revised Sheet No. 13 LOCAL EXCHANGE SERVICE Reserved for Future Use (T) ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

16 dba Embarq SECTION A (T) Seventh Revised Sheet No. 14 Cancels Sixth Revised Sheet No. 14 LOCAL EXCHANGE SERVICE Reserved for Future Use (T) ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

17 dba CenturyLink SECTION A (T) Seventh Revised Sheet No. 15 Cancels Sixth Revised Sheet No. 15 LOCAL EXCHANGE SERVICE Lifeline Assistance Programs Pursuant to FCC order 15-71, adopted June 18, 2015, the Company no longer provides Lifeline discounted service to resellers as of August 15, Pursuant to FCC order 16-38, adopted on March 31, 2016 and released April 27, 2016, customers who received Lifeline Assistance prior to December 2, 2016 will continue to receive benefits until their annual re-certification date, at which time customers must demonstrate their continued eligibility by meeting the eligibility requirements in effect as of December 2, (N) (M) (M) (N) A. Federal Lifeline Program 1. Description The Federal Lifeline Program assists qualified low-income applicants with reductions in their monthly Local Exchange Service rate. The assistance applies to a single telephone line or broadband service at the applicant s principal place of residence. 2. Eligibility Requirements To receive assistance an applicant must demonstrate an annual household income at or below 135 percent of the federal poverty guidelines, or must demonstrate participation by the applicant, applicant s dependent(s) or a member of applicant s household [1] in one of the following programs: Federal Public Housing Assistance (FPHA) Medicaid Supplemental Nutrition Assistance Program (SNAP) Supplemental Security Income (SSI) Veterans Pension Benefit and Survivors Pension (N) [1] A household is defined, for purposes of administering this program, as any individual or group of individuals who live together at the same address and share income and expenses. (N) (N) (M) Material previously appeared on Eighth Revised Sheet No. 19A. All CenturyLink ILECs concur in the rates and regulations governing this service. ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-07

18 dba CenturyLink SECTION A (T) Fifth Revised Sheet No. 16 Cancels Fourth Revised Sheet No. 16 LOCAL EXCHANGE SERVICE Lifeline Assistance Programs (N) A. Federal Lifeline Program (Cont d) 3. Terms and Conditions a. An applicant may request Lifeline assistance through completion and submission of a State of Texas approved form provided by the Company or by an agent of the state or Low-Income Discount Administrator (LIDA). b. The Federal Lifeline Program credit may be applied to any qualifying residential Local Exchange Service provided by the Company (including Bundled or Packaged Services). c. Customers are limited to one credit per household, which may be applied towards a qualifying wireline service, broadband service or a bundled voice and data service package. Customers are not eligible to receive a credit from the Company if they receive a Federal Lifeline Program credit for a service provided by another Eligible Telecommunications Carrier or Lifeline Broadband Provider. d. The Federal Lifeline Program credit will be pro-rated on the basis of a 30-day month from the effective date of the customer s application. e. Applicants must provide proof of eligibility and be deemed eligible for participation before monthly credits begin. Credits will only be issued on a go-forward basis. f. Nonrecurring charges will not apply when establishing this program on existing service. g. Partial payments made by Lifeline customers will be applied first towards local service charges. (N) ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-07

19 dba CenturyLink SECTION A (T) Fourth Revised Sheet No. 17 Cancels Third Revised Sheet No. 17 LOCAL EXCHANGE SERVICE Lifeline Assistance Programs (N) A. Federal Lifeline Program 3. Terms and Conditions (Cont d) h. Toll and Casual Dialing Restriction (also known as Toll Restriction or Toll Blocking) is available to Lifeline customers upon request at no charge. No service deposit will be required for applicants who voluntarily elect toll restriction with the initiation of Lifeline service. Any Lifeline customer who has a past due balance in toll message charges will be automatically restricted from access to toll services until the outstanding balance is paid. The customer will not be charged for the toll restriction placed on the account. The Restoration Charge applies to Lifeline customers whose message toll service has been restricted for nonpayment. If a Lifeline customer is toll restricted for a second occurrence, the Company may, at its discretion, place the Lifeline customer on a permanent toll restriction. A Lifeline subscriber's request for reconnection or re-establishment of local service will not be denied if the service was previously suspended or disconnected for non-payment of toll charges. 4. Monthly Credit Credit Amount (N) (T)(M) Federal Lifeline Program Credit, per month $9.25 (T)(M) (M) Material previously appeared on Eighteenth Revised Sheet No. 18. ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-07

20 dba CenturyLink SECTION A Nineteenth Revised Sheet No. 18 Cancels Eighteenth Revised Sheet No. 18 LOCAL EXCHANGE SERVICE Lifeline Assistance Programs B. State Lifeline Support 1. Description State Lifeline Support credit is available to assist low-income applicants with reductions in their monthly Local Exchange Service rate. The assistance applies to a single telephone line at the applicant s principal place of residence. Specific rates are as prescribed by the Public Utilities Commission of Texas and are set forth in this tariff. Customers who receive State Lifeline Support are only eligible to receive benefits under the Federal Lifeline Program if they meet the federal eligibility requirements specified in A. preceding. 2. Eligibility Requirements State Lifeline Support is available to applicants whose household income is at or below 150% of the federal poverty level or who demonstrate participation by the applicant, applicant s dependent(s) or a member of applicant s household in one of the following Federal or State assistance programs: Medicaid Supplemental Nutrition Assistance Program (SNAP) Supplemental Security Income (SSI) under Title XVI of the Social Security Act Federal Public Housing Assistance (FPHA), or Section 8 Low Income Home Energy Assistance Program (LIHEAP) National School Lunch Program s Free Lunch Program Temporary Assistance for Needy Families (TANF) Health benefits coverage under the state child health plan under Chapter 62, Health and Safety Code. (T) (T) (M) (M) (M) Material previously appeared on Eleventh Revised Sheet No. 19. ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-07

21 dba CenturyLink SECTION A Twelfth Revised Sheet No. 19 Cancels Eleventh Revised Sheet No. 19 LOCAL EXCHANGE SERVICE Lifeline Assistance Programs (T) B. State Lifeline Support (Cont d) 3. Terms and Conditions b. Vacation Service is not available on Lifeline accounts. c. Foreign Exchange Service is not available on Lifeline accounts. d. Customers who receive State Lifeline Support credit shall not be disconnected from local service for non-payment of toll charges. In addition, the Telephone Company will not deny re-establishment of local service to customers who were not previously recipients of the State Lifeline Support credit and are eligible for Lifeline Assistance and have previously been disconnected for non-payment of toll charges. Customers who were not previously recipients of the State Lifeline Support credit and have been disconnected for non-payment of toll charges will incur a Secondary Service Order Charge and a Line Connection Charge when local service is reestablished, unless the customer elects to receive toll restriction. e. Any customer who has a past due balance in toll message charges will be automatically restricted from access to toll services until the outstanding balance is paid. If a customer is toll restricted for a second occurrence, the Telephone Company may, at its discretion, place the Lifeline customer on permanent toll restriction. f. Partial payments will first be applied to local service charges and then to any outstanding toll charges. g. Customers who are eligible for the State Lifeline Support credit will receive free toll limitation services (e.g., toll restriction), upon request. h. The Telephone Company s service deposit requirement will be waived if the customer elects to receive toll restriction. However, acceptance of toll restriction services will not be a condition for receiving the credit. (T) ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-07

22 dba CenturyLink SECTION A Ninth Revised Sheet No. 19A Cancels Eighth Revised Sheet No. 19A LOCAL EXCHANGE SERVICE Lifeline Assistance Programs (T) (M) B. State Lifeline Support 3. Terms and Conditions (Cont d) i. The Telephone Company shall provide the State Lifeline Support credit to all eligible customers as determined by the Low-Income Discount Administrator (LIDA). j. Applicants who participate in LIHEAP, FPHA, Free Lunch Program, or SSI, or whose household income level is at or below 150% of the federal poverty guidelines, may self-enroll for State Lifeline Support credit by completing an application form that they either participate in a qualifying program or meet the income requirements specified above. The Telephone Company or LIDA will send a blank application upon customer request. Customer must return the form to the LIDA. On a monthly basis, the Telephone Company will send a list of customers to the LIDA. The LIDA will match the names with the Texas Department of Human Services (TDHS) file containing the names of applicants who participate in a qualifying program and customers who self enroll. The LIDA will then send a file to the Telephone Company of new customers who are eligible for Lifeline Service. The Telephone Company will utilize this file to give the Lifeline discount to eligible Telephone Company customers. The Telephone Company will enroll customers in or remove them from State Lifeline Support credit within five days of receipt of the LIDA file. k. Service charges do not apply for changes in telephone service arrangements that are made in order to qualify for State Lifeline Support credit, or for service order charges associated with transferring an account to State Lifeline Support. l. Service charges are applicable when existing State Lifeline Support customers request additional features, such as special or custom calling features. m. Customers are limited to one credit per household, which may be applied towards a qualifying wireline service or a bundled voice and data service package. Customers are not eligible to receive a credit from the Company if they receive State Lifeline Support credit for a service provided by another Eligible Telecommunications Carrier. (T) (T) (T) (T) (T) (T) (T) (T) (Z) (N) (N) (M) Certain material previously appearing on this sheet now appears on Sheet No. 19A. ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-06

23 dba CenturyLink SECTION A (T) Third Revised Sheet No. 19B Cancels Second Sheet No. 19B LOCAL EXCHANGE SERVICE Lifeline Assistance Programs B. State Lifeline Support (Cont d) (T) (M) 4. Monthly Credit Credit Amount State Lifeline Support credit, per month Up to $3.50 [1] (T) (M) [1] The State Lifeline Support credit is up to $3.50, but will not result in a rate of less than zero for the service against which the credit is applied. The credit amount is calculated by adding the applicable rates for residence local exchange service, including Extended Area Service and other non-discretionary charges for basic residential service and the interstate subscriber line charge. The Federal Lifeline credit, if applicable, is subtracted from the total and the State Lifeline Support remaining difference is the State Lifeline Support credit amount. If, after applying the State Lifeline Support Credit, the net rate is less than zero, the State Lifeline Support credit amount is reduced by the amount required to achieve a net rate of zero. (N) (N) C. Texas High Cost Universal Service Plan (THCUSP) 1. Description Customers who qualify for State Lifeline Support as specified in B. preceding will automatically qualify to receive a Texas High Cost Universal Service Plan (THCUSP) Incumbent Local Exchange Company (ILEC) area discount. This discount will apply in the form of a monthly credit. (T) (M) 2. Monthly Credit Credit Amount THCUSP Credit, per month Up to $2.74 [2] (T) (M) [2] The THCUSP credit applies to the balance remaining after the State Lifeline Support Credit is applied, but will not result in a rate of less than zero for the service against which the credit is applied. (N) (N) D. Link-Up Program (T) (M1) Link-Up assistance for non-tribal Lifeline customers was eliminated as of April 1, 2012, pursuant to the FCC s Lifeline and Link Up Reform and Modernization, Report and Order and Further Notice of Proposed Rulemaking, WC Docket No , FCC (rel. Feb. 6, 2012). (M) Material previously appeared on Eighteenth Revised Sheet No. 18. (M1) Material previously appeared in General Exchange Tariff Section 17, First Revised Sheet No. 5. ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 (T) (M1)

24 dba Embarq SECTION A (T) Sixth Revised Sheet No. 20 Cancels Fifth Revised Sheet No. 20 Reserved For Future Use LOCAL EXCHANGE SERVICE ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

25 dba Embarq SECTION A (T) Third Revised Sheet No. 21 Cancels Second Revised Sheet No. 21 Prepaid Local Telephone Service (PLTS) General LOCAL EXCHANGE SERVICE A. Pursuant to the Public Utilities Commission Subst. Rule 23.40, Prepaid Local Telephone Service (PLTS) is being provided to residential customers who are indebted to an Incumbent Local Exchange Company (ILEC) or other eligible telecommunications carriers for telecommunication services, including the carriage charges of interexchange carriers. B. An applicant who subscribes to PLTS may be required to enter into a deferred payment plan for outstanding debt previously incurred under basic local telecommunications service and now subscribes to under PLTS. The customer is responsible to make the initial deferred payment, if applicable, in the third billing cycle and every month thereafter, for up to twelve months. C. No deposit is required from any residential applicant who is applying for PLTS. D. An applicant who subscribes to PLTS must have mandatory toll blocking and usage sensitive blocking placed on the customer's telephone lines. A customer may not place or receive calls, including intralata and interlata long distance or other usage-sensitive services, for which additional charges are billed to the customer's telephone number by the Company. E. The Company may disconnect a customer from PLTS for failure to comply with the terms and conditions as set forth under Section A of this tariff. A customer previously disconnected from PLTS by the Company does not have the right to receive PLTS from the Company again. F. A customer subscribing to PLTS may return to basic local telecommunications service provided the customer has paid all outstanding debt to the Company in full, including indebtedness for the carriage charges of interexchange carriers, if applicable. Definition of PLTS Prepaid Telephone Service (PLTS) includes: - Voice grade dial tone residential service consisting of flat service or local measured service if chosen by the customer and offered in the customer's local calling area; - If applicable, mandatory services, including extended area service or expanded local calling service; ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

26 dba Embarq SECTION A (T) Third Revised Sheet No. 22 Cancels Second Revised Sheet No. 22 Prepaid Local Telephone Service (PLTS) (Cont'd) Definition of PLTS (Cont'd) LOCAL EXCHANGE SERVICE Tone dialing service; Access to 911 service; Access to dual party relay service; The ability to report service problems seven days a week; Access to business office; Primary directory listing; Toll Blocking service; and Non-published service and non-listed service at the customer's option Eligible Customers A. Former residential customers of telephone service who are indebted to an ILEC or other eligible telecommunications carrier, may qualify to receive PLTS. B. Current customers who have not been disconnected from the network but who have received a notice following suspension of service for non-payment for services are eligible to receive PLTS. C. An applicant previously disconnected from PLTS by the Company does not have the right to receive PLTS from the Company again. D. Business customers will not be eligible for PLTS. Disconnection of PLTS A. The Company may disconnect PLTS after notice for any of the following reasons: 1. Failure to comply with the terms of a deferred payment plan for PLTS; 2. Upon conclusion of all periods for which an advance payment has been applied to the PLTS account and when the customer's PLTS account has a zero balance; or 3. Violation of the Company's rules pertaining to the use of PLTS in a manner which interferes with the service of others or the operation of nonstandard equipment, if a reasonable attempt has been made to notify the customer and the customer is provided with a reasonable opportunity to remedy the situation. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

27 dba Embarq SECTION A (T) Third Revised Sheet No. 23 Cancels Second Revised Sheet No. 23 Prepaid Local Telephone Service (PLTS) (Cont'd) Disconnection of PLTS (Cont'd) LOCAL EXCHANGE SERVICE B. The Company may immediately disconnect PLTS without notice for any of the following reasons: 1. If the customer accrues new billable charges for toll or other usage-sensitive services on their telephone bill; 2. Where a known dangerous condition exists; or 3. Where service is connected without authority by a person who has not applied for the service or who has reconnected service without authority following termination of service. Rates and Charges A. The following charges are for the Prepaid Local Telephone Service (PLTS) and are in addition to applicable taxes, surcharges and fees established or authorized by a government entity that are billed by the Company. Monthly Installation Rate Charge Prepaid Local Telephone Applicable See Section A Service (PLTS) R-1 Rate* of this tariff Toll Restriction See Section 18 of the General Exchange Tariff Service Connection Charge, See Section 17 if applicable of the General Exchange Tariff Non-published Service See Section 5 of the General Exchange Tariff B. The deferred payment plan for past due charges may not require the applicant to make monthly payments which exceed the greater of $10 per month or one-twelfth of the outstanding debt. C. The Company will require a residential customer subscribing to PLTS to make an initial payment of two months in order to establish service. Subsequent monthly payments for PLTS may not exceed the monthly rate as outlined in the preceding paragraph (A). * If a customer qualifies for Lifeline Assistance, the applicable monthly rate will apply as defined in Section A of this tariff. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

28 dba Embarq SECTION A (T) Fifth Revised Sheet No. 24 Cancels Fourth Revised Sheet No. 24 LOCAL EXCHANGE SERVICE OPTIONAL EXTENDED METROPOLITAN SERVICE 1. General A. Optional Extended Metropolitan Service (EMS) is an arrangement whereby customers subscribing to the service in one exchange can make calls to and receive calls from customers in other exchanges for one monthly charge. This service offering is available only to customers in specific exchanges listed in G. below. B. Where Optional Extended Metropolitan Service is provided, the monthly Optional Extended Metropolitan Service rate includes all charges and provides unlimited calling within the local exchange and all other exchanges as specified in the Optional Extended Metropolitan Service calling scope in the appropriate Exchange Section. C. Applicable Service Connection Charges found in Section 17 of the General Exchange Tariff will pertain to the provision of this service. D. This optional service shall be available to single-party residence and business service customers located in the specified exchange. This service is not, however, offered in connection with Pay Telephone Service. E. This optional service shall not be shared or jointly used except as specified in Section 10 (Joint User Service) of the General Exchange Tariff. F. This service is not offered in conjunction with Local Measured Service as prohibited in Section A, Sheet 7 of this tariff. It is not eligible for any discounts under the Lifeline Program found in Section A, Sheet 18 of this tariff. G. Mixing of EMS and non-ems lines within a service arrangement such as Multi-Line Hunting, PBX trunk or Centrex is allowed only as long as the local lines hunt to EMS lines. H. Exchanges where Extended Metropolitan Service is provided: Kaufman (see Section 20, Sheet 1.1) I. This optional service cannot be used in conjunction with Remote Call Forwarding or Call Forwarding features/services to expand the local calling scope beyond that available to a customer's premise. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

29 dba Embarq SECTION A (T) Fifth Revised Sheet No. 25 Cancels Fourth Revised Sheet No. 25 LOCAL EXCHANGE SERVICE OPTIONAL EXTENDED AREA CALLING SERVICE (EACS) 1. General A. Optional Extended Area Calling Service (EACS) is an arrangement whereby customers subscribing to the service in one exchange can make calls to customers in other exchanges for one monthly charge. This service offering is available only to customers in specific exchanges listed in G. below. B. Where EACS is provided, the monthly Optional EACS rate includes all charges and provides unlimited calling within the local exchange and all other exchanges as specified in the Optional EACS calling scope in the appropriate Exchange Section. C. Applicable Service Connection Charges found in Section 17 of the General Exchange Tariff may pertain to the provision of this service. D. This optional service shall be available to single-party residence and business service customers located in the specified exchange. This service is not, however, offered in connection with Pay Telephone Service. E. This optional service shall not be shared or jointly used except as specified in Section 10 (Joint User Service) of the General Exchange Tariff. F. This Service is not offered in conjunction with Local Measured Service as prohibited in Section A, Sheet 7 of this tariff. It is not eligible for any discounts under the Lifeline Program found in Section A, Sheet 18 of this tariff. G. Exchanges where Optional EACS is provided: Kaufman (see Section 20, Sheet 1.2) Effective July 17, 2001: Kemp (see Section 21, Sheet 1.1) Mabank (see Section 27, Sheet 1.1) Payne Springs (see Section 37, Sheet 1.2) Tool-Seven Points (see Section 47, Sheet 1.1) Trinidad (see Section 48, Sheet 1.1) H. This optional service cannot be used in conjunction with Remote Call Forwarding or Call Forwarding features/services to expand the local calling scope beyond that available to a customer's premise. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

30 dba CenturyLink SECTION A Original Sheet No. 26 CENTURYLINK LINE VOLUME PLAN (CLVP) 1. General LOCAL EXCHANGE SERVICE A. CenturyLink Line Volume Plan (CLVP) is available to business customers subscribing to 10 or more basic business lines, key lines or key trunks. A customer may have a maximum of 3,000 participating lines across all service territories served by CenturyLink incumbent local exchange carriers (each, a CenturyLink ILEC). Lines served by a CenturyLink competitive local exchange carrier (CLEC) are not contributory to or eligible for CLVP. B. CLVP is offered as a tiered plan with each tier having a Minimum Line Requirement. Lines and/or key trunks provided by a CenturyLink ILEC which are already discounted under an existing term discount plan, line volume plan or any contractual arrangement which contains a volume and/or minimum term commitment, may contribute to the aggregate line count used for determining the applicable tier and rates for services under this CLVP, but are not eligible for additional discounts under this CLVP. C. The terms, conditions, and application of rates for services in Qwest Corporation locations may differ from those contained herein, and are as described in the applicable tariffs, catalogs, and/or other local terms of service documents for those service locations. 2. Regulations A. Qualifying CLVP services in locations other than those served by Qwest Corporation are defined as follows: Flat rate business individual lines local exchange service terminating into a single line instrument. Flat rate key lines or key trunks local exchange service terminating into any system classified as a key system pursuant to FCC Part 68 Rules and any hybrid system designed to function like a key system, e.g. an outbound line is manually selected, usually by pushing a button on the handset, rather than being selected automatically (usually by dialing 9). Central Telephone Company of Texas dba CenturyLink concurs in the regulations governing this service. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

31 dba CenturyLink SECTION A Original Sheet No. 27 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 2. Regulations (Continued) B. CLVP Feature Package, consisting of Customer s choice of any of the following features (where offered), is available in conjunction with any qualifying service: Caller ID (includes Anonymous Call Rejection, where available) Call Forwarding Call Forward Busy-Fixed Call Forward No Answer-Fixed Call Forward Remote Activation (Not currently available) Enhanced Call Waiting Three-Way Calling Three-Way Calling with Transfer (Not currently available) Return Call SignalRing Message Waiting Indicator [1] Voic [1] C. The terms and conditions for qualifying services and optional features apply as specified in applicable CenturyLink tariffs, guidebooks, schedules, and/or other local terms of service documents, unless stated otherwise herein. D. CLVP rates are based on line volume and a term commitment period of two, three, four or five years. Customers may not have more than one CLVP tier and term commitment period in effect across all CenturyLink service locations except as described in E. following. Rates for qualifying services at new service locations will be charged based on the already established tier and commitment period. Any lines added after execution of the initial CLVP are contributory towards the Minimum Line Commitment but will not prompt a change in the assigned tier for the previously established lines. E. Customers with a previously existing CLVP offered by Qwest Corporation may select a separate (second) CLVP for services in an eligible location other than Qwest Corporation. Lines in all CenturyLink ILEC service locations, including locations served by Qwest Corporation, may, at Customer s request, be contributory towards determining the tier for the second CLVP. Services in a Qwest Corporation service location are not eligible for the rates associated with the tier assigned for the second CLVP and will continue to be charged at the tier rates under the original CLVP offered by Qwest Corporation for the remainder of its term commitment period. Alternatively, customers may discontinue a previously existing CLVP and establish a new CLVP as described in J. following, in which instance a new tier will be established and will apply for all service locations. [1] This service is not regulated under this tariff. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

32 dba CenturyLink SECTION A Original Sheet No. 28 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 2. Regulations (Continued) F. All qualifying services must be associated with the same customer. The Company may, at its discretion, provide this plan to Affiliates or Franchisees of Customer. An Affiliate or Franchisee is an entity whose operation of business is substantially associated with Customer s name, mark, or commercial symbol. When, at the Company s discretion, this plan is provided to Affiliates or Franchisees of Customer, Customer must designate the specific account to which Early Termination Charges and Shortfall Penalties will be applied. G. Services subject to rates under this CLVP are not eligible for discounted rates under any other local voice discount plan. Only the qualifying services listed in 2.A. preceding are both contributory to and eligible for the CLVP rates herein. However, a line or key trunk in any packaged service may contribute towards the minimum line requirement. PBX trunks are neither eligible for or contributory to CLVP for purposes of determining the appropriate rate tier and minimum line requirement. H. Customers may select a CLVP tier lower than their actual quantity of contributory services. I. Services receiving promotional or competitive response discounts or recurring charge waivers under other term commitment programs are not eligible for CLVP rates until the terms of those offers have been satisfied for those lines. J. Additional business lines may be added at any time during Customer s term commitment period, but will not affect the tier and monthly discount levels established upon execution of the CLVP agreement unless Customer commits to a new agreement for a greater number of lines than the existing agreement. Rates applicable under the new agreement will not apply retroactively nor will the months accrued under the initial agreement apply towards the new commitment period. K. Customer may move all or some of the lines under this CLVP to any eligible CenturyLink service location without incurring termination charges, as long as Customer maintains the overall minimum line requirement. The CLVP rates for relocated lines are as specified in the appropriate CenturyLink tariffs, guidebooks, schedules, and/or local terms of service documents for the new service location ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

33 dba CenturyLink SECTION A Original Sheet No. 29 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 3. Early Termination Liability A If CenturyLink terminates the Service(s) for cause, or if Customer terminates the Services(s) in whole without cause before expiration of the initial commitment period, the customer will pay termination charges of $15.00 per line of the customer s Minimum Line Requirement multiplied by the remaining number of months left on the Term. For example: a customer terminating all service with 3 months remaining on the Term and a Minimum Line Requirement of 50 lines will pay $15.00 x 50 x 3 = $2, B. If during an annual review of Customer s account, the account falls below the Minimum Line Requirement for the discount tier, the customer will pay a shortfall penalty of $60.00 for each line below the Minimum Line Requirement. If the customer is charged a shortfall charge, the Company may subsequently conduct quarterly audits and apply shortfall charges until the customer meets the Minimum Line Requirement. C. The optional CLVP Feature Package does not contribute to the discount tier and is not subject to termination charges or shortfall penalty. D. Early Termination Liability charges will be waived for CLVP customers who commit to a new term agreement that includes the same or greater number of equivalent lines or similar services (e.g. channels within a Mbps service) for the same or greater term than their existing agreement. Months accrued under the CLVP term commitment period will not apply towards the new commitment period. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

34 dba CenturyLink SECTION A Original Sheet No. 30 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 4. Application of Rates A. Touch-Tone service, Extended Area Service, and Expanded Local Calling Service are included in the rates specified herein. Charges for lines and key trunks in a hunting arrangement (a.k.a. rotary line service or rotary access service) that would otherwise apply as an incremental charge are also included in the rates specified herein. B. Customers will not incur service charges or other nonrecurring charges when switching existing basic business line service to CLVP. C. Nonrecurring charges and/or Service Connection Charges will apply as specified in applicable CenturyLink tariffs, guidebooks, schedules, and/or local terms of service documents. Nonrecurring charges may be waived if customer moves future services from another telecommunications service provider to lines under the CLVP. However, such subsequently moved lines will not affect the tier and monthly discount level established upon execution of this agreement. D. Qualifying services may be aggregated across the entire CenturyLink Incumbent LEC service territory to determine the applicable Tier (based on total number of lines). The monthly rate(s) in effect for each service location upon execution of a CLVP agreement will apply for the duration of the term commitment period, and are not subject to Company initiated rate increases. E. At the end of the initial CLVP term commitment period, the CLVP term will automatically renew for up to two consecutive renewal periods unless either party provides thirty days written notice of its intention not to renew or Customer executes a new CLVP agreement. Each renewal period will be equal to the initial term commitment period for existing lines in place. During the renewal periods, Customer must retain the minimum number of lines required for the Tier assigned under the original agreement. Lines added during an auto-renewal period are eligible for the rates extended under the CLVP. If, at the end of the second auto-renewal period, Customer has not executed a new agreement, the rates for business individual lines and/or key lines/trunks, including lines/trunks in a hunting arrangement (a.k.a. rotary line service or rotary access service), and ala carte rates for optional features selected with CLVP Feature Package, if applicable, will revert to the non-contractual monthly rates in effect for those services as specified in CenturyLink s tariffs, guidebooks, schedules, and/or other local terms of service documents. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

35 dba CenturyLink SECTION A Original Sheet No. 31 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 4. Application of Rates (Continued) F. If, at any time during an auto-renewal period(s), Customer s total number of qualifying services fall below the minimum number of lines required to receive the CLVP discounted rates, the lines/trunks will no longer qualify for CLVP rates and will be charged at the prevailing noncontractual monthly rates for business individual lines and/or key lines/trunks, including lines/trunks in a hunting arrangement (a.k.a. rotary line service or rotary access service), as specified in CenturyLink tariffs, guidebooks, schedules, and/or other local terms of service documents. Lines/trunks reverted to non-contractual monthly rates will no longer qualify for the CLVP Feature Package rate, and features associated with those lines will be charged at the prevailing non-contractual monthly ala carte feature rates. Early termination liability charges will not apply for any lines disconnected or reverted to monthly rates after expiration of the initial term commitment period. G. The CLVP Feature Package rate applies in addition to the Flat Rate Business Service rate. When applicable, the Flat Rate Business Service and CLVP Feature Package will appear as a single line item on the customer s bill. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

36 dba CenturyLink SECTION A Original Sheet No. 32 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 5. Rates A. Flat Rate Business Service, per Individual Line, Key Line, and/or Key Trunk, per month [1] Two, Three, Four and Five Year Term Rates Tier/Minimum Line Requirement Exchange Lines Lines Lines Lines Stephenville $26.50 $26.50 $26.50 $26.50 Kaufman Millsap Martins Mill, Tool-Seven Athens, Bridgeport, Dublin, Frankston, Graford, Hamilton, Hico, Joplin, Kemp, Mabank, Malakoff, Palestine, Palo Pinto, Paradise, Perrin, Pottsville, Santo, Trinidad Arp, Bremond, Brownsboro, Cayuga, Commerce, Cooper, Eustace, Flat, Gatesville, Groesbeck, Jonesboro, Kerens, Kosse, Murchison, New London, Overton, Possum Kingdom Lake, Runaway Bay, Thornton, Troup Chandler, Lake Palestine Anderson, Bullard, Koon Kreek, Montalba, Navasota, Neches, Payne Springs, Plantersvile, Price, Richards, Shiro, Tennessee Colony, Tucker, Washington [1] Touch-Tone service, Trunk Hunting, Extended Area Service, and Expanded Local Calling Service, where applicable, are included in these rates. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

37 dba CenturyLink SECTION A Original Sheet No. 33 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN (CLVP) (Continued) 5. Rates (Continued) B. Optional Services CLVP Feature Package, per line/ trunk, per month Number of Lines (Tier)/Minimum Line Requirement Two Year Term Three - Five Year Terms $ 5.00 $ ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04