AAA Signature Series Home Insurance

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Roxanne Melton
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1 AAA Signature Series Home Insurance Quick Reference Guide

2 PROTECTING HOMEOWNERS THE AAA WAY While all members who are homeowners need home insurance to protect their property, their unique needs influence the kind of coverage and policy they choose. AAA Signature Series Home Insurance offers the personalized value and protection members rely on from AAA. Rewarding Members Members get more when they choose AAA Home Insurance with multiple opportunities for savings. Discounts that reward membership and long-term relationships, plus multi-policy and new customerspecific discounts add up to the best possible value for each policyholder. Packaging for Value AAA Home Insurance is a single product packaged three ways to provide the best value and fit for each member s specific needs. Heritage is our foundational home protection package. It contains the core coverage most homeowners want and need. The standard endorsements included in Heritage suit many typical homeowners. It can also be customized with additional endorsements to meet individual member needs. Legacy is a more comprehensive home protection package. It contains the core coverage found in Heritage, plus additional popular endorsements and increased limits for homeowners with more expanded needs. Prestige is our most extensive home protection package. It addresses a wider scope of homeowner needs. This package is for members seeking more expanded coverage. Customizing for Unique Needs Each package provides homeowners core protection with the flexibility to customize a policy by adding endorsements and increasing endorsement limits. Eligibility Heritage is available to all members who qualify for Homeowners Insurance. The Legacy and Prestige packages are available based on their home value and insurance score. Members with 10 or more years of continuous membership qualify for all three packages. Q&A Are all three packages Heritage, Legacy and Prestige available to all homeowners? Heritage is available to all homeowners provided the underwriting requirements are met. For the Legacy and Prestige packages, members need to meet certain criteria to qualify, including the Coverage A Dwelling amount and the Insurance Score. But all members can customize each option by purchasing endorsements a la carte. For example, if members qualify for Heritage only, they can purchase any of the endorsements included in Legacy or Prestige to create a custom policy to fit their needs. Members with 10 or more years of continuous membership will qualify for all packages. How does the Heritage package compare with the competition? Heritage is a modified standard industry HO-3 policy with added enhancements such as an increased Coverage A amount, Single Event Deductible, Auto Lock Coverage, and Flood Emergency Assistance. Can individual endorsements be removed from Heritage, Legacy and Prestige packages if members do not need the coverage? Endorsements cannot be removed and limits cannot be reduced. Heritage, Legacy and Prestige are offered as a package of endorsements at a discounted price. Can members add individual endorsements to the Heritage, Legacy and Prestige packages? Yes, all endorsements are available a la carte. For example, if members have a Heritage Policy, they can purchase any or all of the endorsements included in the Legacy or Prestige options. They just won t receive the discount associated with the package. Can members who purchased the Heritage package upgrade to Legacy or Prestige later? Yes, members can upgrade at a later date, provided they qualify for the Legacy or Prestige package. Why would members choose the Legacy package over the Heritage package? The Heritage package is a good foundational option for many homeowners. But for members with expanded needs, Legacy may be a better fit. Legacy includes most of our popular endorsements with increased limits and discounted pricing. Why should members purchase a Prestige package rather than just customizing a Legacy package? Prestige offers more coverage with higher limits plus a few additional endorsements not included with Legacy. By combining coverage in an inclusive package, we are able to provide members who need this level of coverage with a better rate. For example, members who need more protection such as higher jewelry coverage, Open Perils coverage for personal property or higher Water Back Up coverage would benefit from Prestige.

3 PRODUCT features and coverage amounts included in heritage, legacy and prestige heritage legacy prestige coverages and Endorsements description $ Coverage Amount Coverage A Specified Increased Insurance Limit Increased coverage if a claim to rebuild the home exceeds Coverage A limits. 125% of Coverage A 150% of Coverage A 200% of Coverage A Coverage C Contents * Coverage to protect belongings. 50% OF COVERAGE A - Actual cash value 70% OF COVERAGE A - replacement cost 70% OF COVERAGE A - replacement cost Coverage D Loss of Use* Coverage for additional living expenses when the house becomes uninhabitable due to a covered loss. 30% of Coverage A 30% of Coverage A 40% of Coverage A JEWELRY, WATCHES, FURS, PRECIOUS AND SEMIPRECIOUS STONES THEFT LIMIT Coverage for loss by theft of jewelry, watches, furs and precious and semiprecious stones. $1,500 $2,500 $5,000 COVERAGE C INCREASED SPECIAL LIMITS OF LIABILITY MONEY, BANK NOTES, ETC., WATERCRAFT AND TRAILERS Increased coverage for certain types of personal property such as money, watercraft and trailers. $200 MONEY $1,500 WATERCRAFT $1,500 TRAILERS $500 MONEY $2,500 WATERCRAFT $2,500 TRAILERS $500 MONEY $2,500 WATERCRAFT $2,500 TRAILERS LOSS ASSESSMENT COVERAGE Coverage for the insureds share of loss assessment charged against them by a corporation or association of property owners. $1,000 $5,000 $10,000 BUILDING CODE UPGRADE Provides coverage for increased cost necessary to repair or replace damaged property in compliance with the enforcement of an ordinance or law. 10% OF COVERAGE A 10% of Coverage A 25% OF COVERAGE A FUNGI, WET ROT AND DRY ROT, OR BACTERIA Limited coverage for Fungi, Wet Rot and Dry Rot, or Bacteria. Please see the policy for coverage details. $5,000 $10,000 $15,000 Single Event Deductible* Policyholders with both AAA Signature Series Home and AAA Signature Series Auto Insurance will pay one deductible, whichever is highest, for an event that is covered by both policies Auto Lock Replacement* Coverage for reasonable and necessary expenses members incur, to replace, rekey, or reprogram auto keys or auto locks if auto keys are lost by theft. $250 $250 $250 Flood Emergency Assistance* Coverage for reasonable and necessary additional living expenses incurred when the dwelling is uninhabitable for a loss caused by flood or surface water from rain or snow. $3,000 $3,000 $3,000 MORTGAGE PAYMENT PROTECTION Covers monthly mortgage payments if the home is made uninhabitable as a result of a covered loss. $1,500 PER MONTH/$18,000 MAX $1,500 PER MONTH/$18,000 MAX LIMITED WATER BACKUP AND SUMP DISCHARGE OR OVERFLOW COVERAGE Coverage for direct physical loss not caused by the negligence of any insured by water backup through sewers, drains, or water overflow from a sump pump. $5,000 $10,000 IDENTITY FRAUD EXPENSE Coverage for expenses incurred as a result of identity theft, for one occurrence during the policy period. $15,000 $15,000 Personal property Open perils Changes Coverage C from named perils to open perils, which includes all perils unless it is excluded. Typical exclusions are earthquake, flood and collapse. Coverage C Limit Rebuild to Green Coverage for replacement of some features of the home with energy-efficient items. $30,000 * Included in package; not a separate endorsement. GENERAL ELIGIBILITY GUIDELINES These are just a few of the Signature Series Home Insurance underwriting guidelines. For a complete list, please refer to the Agent Guide. Applicant Information Applicant cannot have a vicious dog, exotic/dangerous animals or any animals with a prior biting history. Please refer to the Agent Guide for a complete list. Property Value Dwelling must be insured to a minimum of 100% of the estimated replacement cost, as determined by the AAA valuation tool. Property Characteristics Dwellings built prior to 1900 are ineligible. Property Location Dwellings in Public Protection Class 10 and 10W are ineligible unless approved by Underwriting. Claims/Loss History Applicants with any paid claim exceeding $25,000 in the prior three years require underwriting approval.

4 CUSTOMIZE THE COVERAGE TO MEET INDIVIDUAL NEEDS Increase limits or add endorsements to provide more personalized coverage for members. Some of the key endorsements are listed here. For a complete list, please check the Agent Guide. REWARD MEMBERS WITH VALUE AAA Auto Insurance members get the best value by adding AAA Home Insurance, enjoying immediate savings on Home Insurance of up to 40% from Membership, Loyalty and Multi-policy discounts plus a discount on their AAA Auto Insurance. Here are the discounts that we offer. Membership Discount Up to 5% Discount type multi-policy DISCOUNT Up to 30% heritage The Heritage package can be customized with additional endorsements and increased coverage amounts for members whose needs go beyond core coverage. For example, Replacement Cost on Contents provides replacement cost rather than actual cash value for covered losses and is a smart option for all Heritage buyers. Endorsement Replacement Cost on Contents Personal Property Open Perils Description Coverage for belongings will be valued at replacement value rather than the actual cash value for the property, and the Coverage C limit increases from 50% to 70% of Coverage A when this endorsement is added. Changes Coverage C from named perils to open perils, which covers all perils unless it is specifically excluded. Typical exclusions are earthquake, flood and collapse. AAA Membership AAA AUTO NEW! AAA MOTORCYCLE* Mortgage Payment Protection Covers monthly mortgage payments if the home is made uninhabitable as a result of a covered loss. Loyalty discount Up to 15% NEW! Continuous YEARS OF AAA MEMBERSHIP NEW! AAA Watercraft* NEW! AAA Personal Liability umbrella NEW! AAA Rental property LIMITED WATER BACKUP AND SUMP DISCHARGE OR OVERFLOW COVERAGE Identity Fraud Expense Coverage for direct physical loss not caused by the negligence of any insured by water backup through sewers, drains, or water overflow from a sump pump. Coverage for expenses incurred as a result of identity theft for one occurrence during the policy period. NEW! Continuous YEARS OF Home Insurance with CSAA IG NEW! AAA LIFE* NEW! Continuous YEARS OF AUTO INSURANCE with CSAA IG and immediate prior carrier Zero PRIOR Claims Discount type NEW! Zero-Prior Claims AMERICAN MODERN INSURANCE PRODUCTS QUALIFY AS AAA PRODUCTS FOR Multi-Policy DISCOUNTS, where available* Safe Home NEW! Newer Home Heritage, Legacy and Prestige All of the packages can be further customized with additional endorsements and increased coverage amounts. For example, Scheduled Personal Property is important for members with high-value items, while other endorsements may be appropriate for members with a home office or for homeowners who use a self-storage facility. ENDORSEMENT Description payment plan NEW! Green Home Theft, Fire, Sprinkler, Lightning Protective Devices Scheduled Personal Property Coverage against direct physical loss, with certain exceptions, on classes of specifically described personal property. Amount paid will be the actual cash value, not greater than the scheduled amount. Typically not for items valued less than $500. NEW! MORTGAGEE BILL Home Renovations Permitted Incidental Business Occupancies - Residence Premises Section 1 (coverage on dwelling and contents) and Section 2 (liability) coverage when the insured maintains a permitted incidental professional office, private school, or studio occupancy in the dwelling or other structure on the residence premises. NEW! ANNUAL NEW! SEMI-ANNUAL policyholder Increased Amount Of Insurance For Personal Property in a self-storage unit Increased base policy limit for personal property in a self-storage facility. NEW! QUARTERLY NEW! young homeowner NEW! mature homeowner Structural Alteration Coverage Coverage of $10,000 for theft of building materials or supplies from a dwelling under construction. Intended for homes undergoing minor renovation or remodeling that will remain occupied throughout the project. newly purchased aaa employee Credit Card, Electronic Fund Transfer Card or Access Device, Forgery and Counterfeit Money Increased Limit Increases the property base policy limit for loss due to credit card, electronic fund transfer card or access device forgery and counterfeit money. *Not available in all states; please refer to the Agent Guide for availability. note: There may be differences in product features and discounts by state. Please check the Agent Guide.

5 Insurance provided by CSAA Insurance Group, a AAA Insurer CSAA Insurance Group

AAA Signature Series Home Insurance Owner s Manual

1 AAA Signature Series Home Insurance Owner s Manual Grow Your Business and Reward Members Welcome to AAA Signature Series Home Insurance, a new way to provide members with personalized value and the protection