Streamlining Risk Management Evaluations for New Manufacturing Processes

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1 May 1-3, 2012 Javits Center New York, NY Streamlining Risk Management Evaluations for New Manufacturing Processes Mike Porter Consultant Commissioning Agents, Inc. Title Date Javits Center New York, NY

2 Introduction Why conduct a risk assessment? Required to be done by Regulatory agency Upcoming inspection Corporate policy OR Useful tool that Provides common understanding of process Helps qualify equipment or validate process Identifies gaps in process understanding

3 Experienced This? Contentious Argumentative 4 versus 5 Long Tedious Brain-numbing

4 Risk Terms Term Risk Risk Management Risk Assessment Critical Aspect Control Mechanism QRM Definition The combination of the probability of occurrence of harm and the severity of that harm from ICH-Q9 The systematic application of quality management policies, procedures, and practices to the tasks of assessing, controlling, communicating and reviewing risk A systematic review to determine risks one piece of risk management The functions, features, abilities, and performance or characteristics necessary for the manufacturing process and systems to ensure consistent product quality and patient safety by: Controlling hazards Reducing upstream/downstream hazards Detecting occurrence of hazards The approach defined to maintain the output of a specific process within a desired range Quality Risk Management

5 Risk Guidance ICH Q9: Quality Risk Management FDA Guidance for Industry: Q9 Quality Risk Management ASTM E2500

6 ASTM E Lifecycle Phases Product Knowledge Good Engineering Practice Process Knowledge Requirements Specification and Design Verification Acceptance and Release Regulatory Company Quality Risk Management Design Review Change Management Reference: Figure 1: ASTM E , pg 3

7 Risk Tools QRM approaches are having an influence on facilities, processes, and systems that assure product quality The QRM tool selected will impact the quality and utility of the approach and the resulting deliverables Tools available: Failure Modes and Effects Analysis (FMEA) Fault Tree Analysis (FTA) Fishbone Diagrams (Ishikawa Diagrams) Hazards Analysis and Critical Control Points (HACCP) Hazard and Operability Studies (HAZOP) Preliminary Hazard Analysis (PHA) Risk Ranking and Filtering (RR&F)

8 Recommended Reading Quality Risk Management (QRM) Tool Selection: Getting to Right First Time Written by Kristen Murray and Stephen Reich from Pfizer, Inc. Pharmaceutical Engineering, The Official Magazine of ISPE July/August 2011, Vol. 31 No. 4 ISPE Article of the Year

9 Tool Selection When the risk in question is well defined, an appropriate risk management tool and the types of information needed to address the risk question will be more readily identifiable ICH Q9 Section 4.3 QRM tool selection is a function of the risk assessment problem statement, and practitioners must have knowledge and expertise across an array of QRM tools

10 Tool Selection It is important to note that no one tool or set of tools is applicable to every situation in which a quality risk management procedure is used ICH Q9 EWG Briefing Pack The ability to manage quality risks may suffer if we apply a one size fits all QRM tool approach Meaningful, effective, and efficient QRM when the selected tool fits the problem statement and intent of the risk assessment Tool selection will impact usefulness, ease of execution, quality, and validity of the risk assessment

11 Desired Output Failure Investigation Consider FTA, Fishbone or HAZOP Brainstorming identifies a broader list of potential risks Don t use FMEA, HACCP Don t have data for risk ranking Risk Prioritization Consider FMEA, PHA Provides relative ranking of risks Don t use FTA, Fishbone Doesn t provide mechanism for risk ranking

12 Case Study Combine several different risk assessments into one generic case study: New equipment, some experience with similar line Start-up company with development history and some manufacturing experience Company with small scale production experience looking to scale up

13 Objective Alignment Documentation Support Validation Identify what is critical to patient safety and product quality Continuous Improvement Investigation s Want all groups to give the same answer Want to document the critical items in the batch record during manufacturing Want to utilize the results in equipment verification and process validation Want to prioritize risk areas for improvement Want to aid assessment of product impact during failure investigations

14 Goal Confirm risks to patient safety and product quality are sufficiently mitigated Conduct exercise from a perspective of what is the risk to user Equipment is fit for its intended purpose: Equipment is capable of meeting the process requirements. Equipment is capable of controlling risks to the patient Process controls reduce risk Controls in place and effective

15 Goal Hazard Category Hazard Process Area(s) Affected Cause Controls from Process / Equipment Design Specification / Acceptance Criteria Rationale for Other Control Specification M echanisms Specification / Acceptance Criteria Rationale for Specification Detection M echanism for Hazard Notes Fill in the table, but streamline the process by breaking it down into focused discussions.

16 Define System Boundary From incoming material to secondary packaging for process xxx Incoming Materials Material 1 Material 1 Material 3 Manufacturing Processes Step 1 QC Sample Step 1 Step 1 Step 2 Step 2 QC Sample Step 2 QC Sample Step 3 Step 4 Step 3 Step 3 QC Sample Step 4 Step 5 Step 4 Step 6

17 Identify Process Areas Docking Manual Cleaning VHP Cycle Environmental Monitoring Vial In Tray Handling Vial Loading Filling Stopper Handling Stoppering Cap Handling Capping Crimping Vial Unloading Vial Out Tray Handling Undocking Maintain a focus on the process steps within the defined boundary: Assume everything coming in across the boundary is good Address materials, lab, other supporting processes in separate risk assessments Address pulling samples as it can impact process being run

18 Conduct Hazard Analysis 1. Identify high level hazard categories Hazard Category 1 2. Document the hazards that relate to each category 3. Identify the causes for each hazard Hazard 1 Hazard 2 Brainstorm to catch hidden hazards or causes Representation from multiple groups with different knowledge of the process Capture risk, but avoid controls or severity until later Cause 1 Cause 2 Cause 3 Cause 1 Cause 2

19 Hazard Analysis Example

20 Conduct pfmea Before starting the pfmea, facilitator can fill in multiple columns with the results of the Hazard Analysis Goal is to still break the process into steps to make it more manageable Add a few columns with each step, feels more manageable and team can measure progress Line Number Hazard Category Hazard Severity to Patient Severity to Quality Process Area(s) Affected Cause 1 Wrong Dose Pump Failure Filling Pump Setup Incorrectly 2 Wrong Dose Pump Failure Filling Incorrect tubing 3 Wrong Dose Incorrect Filler Speed Filling Filler Setup Incorrectly

21 Controls Identify design control(s) What was built into the design of the equipment or system? Identify other/process control(s) What is defined in the SOP, training, monitoring, or other systems? Identify the detection mechanism(s) List all alarms, indicators, gauges, visual inspection, or lab results used to detect and out of limit condition. List specifications/acceptance criteria and supporting rationale Provide the agreed upon reference now so it can be found later. Line Number Hazard Category Hazard Severity to Patient Severity to Quality Process Area(s) Affected Cause Controls from Process / Equipment Design Specification / Acceptance Criteria Rationale for Specification Other Control Mechanisms Specification / Acceptance Criteria Rationale for Specification Detection Mechanism for Hazard Notes 1 2

22 Risk & Operational Control Strategy Categorize the risk Follow procedure requirements if specified High, medium low: Goal is to differentiate for prioritization Identify the operational process control strategies Process Variable to Monitor SOP Training Equipment Setup Batch Records Preventive Maintenance Calibration Critical Parts Management Validation Computer System Critical Aspect Hazard Category Hazard Process Area(s) Affected Cause Controls from Process / Equipment Design Specification / Acceptance Criteria Rationale for Other Control Specification M echanisms Specification / Acceptance Criteria Rationale for Specification Detection M echanism for Hazard Notes 1 2 3

23 Risk Management Risk Priority Number (RPN) Severity x Occurrence x Detection

24 Benefits Drives focus to the high and medium severity items which allows identification of high risk areas Can analyze low risk areas in follow-up discussions if necessary Identification of risks where no controls currently exist The group brainstorming usually identifies areas not yet discussed or controlled Identification of critical aspects for commissioning and qualification Critical process parameters defined and justified Determination of the scope of work for operational readiness Provides implementation plan and audit checklist for operational start-up Identify the checks that are part of the control strategy Start-up, in-process, final testing, line clearance, or visual by the operators

25 Cautions Keep the team to a manageable size but make sure to include the required process knowledge Manage each session to 3 hours or less Productivity drops Provides opportunity to digest and further refine Capture information real-time but clean-up outside of the meeting Scribe can project so team can correct information in the discussion Hazard information can be carried to FMEA spreadsheet outside of the meeting When brainstorming hazards and causes, deflect conversation around controls Ask What is the risk you need to control?

26 Reminders Select the right risk tool for the desired result Procedures should allow some flexibility in tool selection and use Keep it simple Low, Med, High will provide sufficient differentiation for many risk assessments Take a field trip Conduct a process area walk through before starting Break the process into manageable chunks Don t overwhelm the group with what appears to be a neverending discussion/spreadsheet

27 Reminders Involve Quality in the discussions and approvals Gain site leadership and/or system owner support Establish a cross-functional core team for consistency Bring in area/process step experts as needed Focus on Patient Safety and Product Quality Predetermine who owns the output/follow-up

28 Reminders Start early and update as appropriate Impact the design, assist in validation, and establish a plan for the operational control strategy After additional processing experience, failure investigations, and after equipment verification/process validation Use the risk assessment process to help drive improvements and process knowledge, not just a document for inspections Great training aid as to what is critical and WHY Provides common understanding between groups during failure investigations or regulatory inspections As good as the knowledge in the room at the time of the discussion

29 Questions?

30

31 BACKUP SLIDES

32 Risk Tables Severity Low Med High Low Med High No impact to patient safety or product quality Negligible to slight customer annoyance Moderate health issue with no irreversible effects Product malfunction or product is ineffective without potential injury Customer annoyance or complaint Serious customer harm, injury, illness, or death Occurrence/Detectability Very remote chance of occurrence and go undetected Unlikely to occur but no detection mechanisms or Moderate Chance of occurrence (with some detectability) or Likely to occur, but highly detectable Moderate Chance of occurrence with no detection mechanisms or Likely to occur, but some detection capability

33 Risk Tables Risk Occurrence / Detectability Severity Low Med High Low Low Low Med Med Low Med High High Med High High

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