TABLE OF CONTENTS 0.0 EXECUTIVE SUMMARY... 1

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1 TABLE OF CONTENTS 0.0 EXECUTIVE SUMMARY... 1 In recent years, the total market value has grown at a compound annual average of 4.0%... 2 Non-creditor business makes up more than half the market in seven countries out of Growth rates in excess of 3% a year are being recorded even in the most mature markets... 4 Bancassurers share of protection-related life insurance does not exceed 80% in any country... 6 Nearly a half of entities surveyed have a partnership for at least one type of protection-related life policy... 7 Larger distributors are more likely to have captive or joint venture insurance partners... 7 Six of the eight leading providers of these products across Europe as a whole are French and six of the top eight are bank-owned INTRODUCTION... 9 What is this report about?... 9 Distribution partnerships with banks and other lending institutions constitute the focus of this report... 9 Rationale... 9 Nearly a half of banking organisations surveyed sell at least one type of the products covered by this report... 9 Methodology Survey of banks and other lending institutions Market data Definitions Protection-related life insurance Risk life insurance Critical illness insurance Income protection insurance Weighted provider share of partnerships Operating models Abbreviations and exchange rates Finaccord EUROPEAN OVERVIEW Introduction Market analysis protection-related life insurance Gross written premiums for protection-related life insurance have grown in each year since with the French market boosted by provident institutions and health mutuals in addition to insurers Gross written premiums have risen in all but two of the 20 countries investigated Non-creditor insurance makes up more than half of total protection-related life insurance across Europe mainly because of the sheer size of the French non-creditor market Per capita premiums for protection-related life insurance in France are more than 125 times those in Russia Bancassurance analysis Provision rates and operating models for risk life insurance No banking entity in the Czech Republic was found to offer stand-alone risk life insurance A half of all partnerships operate with a single external underwriter though captives are preferred in several countries The captive model is most common on a weighted basis simply because larger institutions are more likely to have established captive insurance providers Provision rates and operating models for critical illness insurance The provision rate for stand-alone critical illness insurance is highest in Norway More than 10% of banks use a broker for critical illness insurance, compared to 5.8% for risk life Captive providers are again more prominent on a weighted basis Provision rates and operating models for income protection insurance On average, just over one in five of the institutions surveyed offer income protection insurance FINACCORD (11/2011) I

2 A majority of partnerships are built around captive underwriters when measured on a weighted basis Distribution share of bancassurance for protection-related life insurance Finaccord s analysis illustrates the influence of bancassurance on a standardised basis The highest share attributable to the bancassurance channel is between 60% and 80% Pan-European bancassurance groups French captive bancassurance groups dominate the European market by size and only two non-captives rank in the top tier AUSTRIA Banks and other lending institutions covered Introduction to the banking sector The banking system can be divided according to how banks operate at the national, regional and local level Austrian banks are expected to raise EUR 2.9 billion to meet new capital requirements Insurance market size and growth Austria s market for protection-related life insurance is delivering very little growth Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Risk life insurance is most commonly offered through external or joint venture underwriters Both ERGO and Generali have bought majority stakes in major bancassurance providers in recent years Oberösterreichische Versicherung acts both as an external and joint venture underwriter Critical illness insurance In conjunction with ACE, American Express markets a critical illness policy focused on cancer Income protection inurance Income protection insurance is quite commonly available from banks in Austria with Raiffeisen Versicherung prominent in terms of its weighted share of partnerships Cardif is unique in having introduced short-term income protection cover A few banks offer income protection insurance in co-operation with joint venture underwriters Performance of key bancassurance underwriters On a combined basis, bancassurers increased their share of total life insurance between 2006 and BELGIUM Banks and other lending institutions covered Introduction to the banking sector Structurally, Belgium s banking and insurance sectors are very closely linked Dexia s banking and insurance operations were nationalised in October Insurance market size and growth Growth in protection-related life insurance in Belgium derives primarily from group business Distribution share of banks Banks are dominant in individual life insurance, especially for single premium contracts Bancassurance provision rates, operating models and partnerships Risk life insurance Around one quarter of relevant banking entities in Belgium offer this type of cover AG Insurance acts as a joint venture underwriter for two key distributors whereas many leading (and often captive) insurers maintain just one partnership Critical illness insurance Only one specialist bank is found to be offering this type of protection-related life cover and this instance may simply be the result of its clients particular insurance-related needs Income protection insurance All of the major Belgian retail banks offer stand-alone income protection policies and distribution partnerships for this type of cover mirror those used for risk life insurance Performance of key bancassurance underwriters On a combined basis, the market share in total life insurance of key Belgian bancassurers has plateaued CZECH REPUBLIC Banks and other lending institutions covered FINACCORD (11/2011) II

3 Introduction to the banking sector The Czech banking sector has remained stable during and in the aftermath of recent financial crises albeit the rate of foreign ownership could lead to significant restructuring Insurance market size and growth The market for protection-related life insurance has enjoyed relatively strong growth in recent years Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life, critical illness and income protection insurance No lending institution was found to offer protection-related life insurance Performance of key bancassurance underwriters Among bancassurers, Komerční pojišťovna has grown most rapidly in total life insurance DENMARK Banks and other lending institutions covered Introduction to the banking sector Seven of the largest ten banking institutions are indigenous to Denmark The Danish banking sector has changed significantly as a result of the financial crisis and the number of lending institutions is expected to decrease further However, the four largest Danish banks remain comparatively healthy Insurance market size and growth Consistent if modest growth characterises protection-related life insurance in Denmark Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Excluding specialised lenders, most banking entities are active in this field By weighted share of partnerships, PFA is the market leader followed by NyKredit Livsforsikring and three captive underwriters PFA has developed an insurance policy with the specific focus of protecting children Critical illness insurance The main partnerships are similar to those for risk life insurance Income protection insurance The provision rate for this form of cover is almost the same as that for critical illness insurance In a number of cases, stand-alone unemployment insurance is available Performance of key bancassurance underwriters The market share of total life insurance of Danica Pension fell sharply in 2009 and FINLAND Banks and other lending institutions covered Introduction to the banking sector Finland s banking sector is relatively concentrated and dominated by OP-Pohjola and Nordea albeit with competition from a range of other foreign-owned and co-operative / savings banks plus S-Pankki, the banking arms of the S-Group retailing co-operative The Finnish banking system has a very low exposure to troubles elsewhere in Europe Insurance market size and growth Growth in Finland s protection-related life insurance market plateaued somewhat in 2009 and Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Risk life insurance is marketed by a handful of banking institutions in Finland with captive underwriters used in a majority of cases Critical illness insurance The policies marketed by banks are mainly restricted to cover for cancer Income protection insurance Just one bank is active in this domain Performance of key bancassurance underwriters FINACCORD (11/2011) III

4 The combined market share of competitors with a strong exposure to bancassurance is increasing FRANCE Banks and other lending institutions covered Introduction to the banking sector Insurance market size and growth France s market for protection-related life insurance is both large and multi-faceted Distribution share of banks French banks remain dominant in life insurance in spite of a slight fall in their distribution share since Bancassurance provision rates, operating models and partnerships Risk life insurance More than half of bancassurance partnerships for this type of cover involve a captive underwriter with Predica, Cardif and ACM prominent in the wake of CNP Assurances, the sector leader Carrefour Bank and La Banque Postale each make use of joint venture insurers Critical illness insurance Bank distribution of critical illness cover is virtually absent from the French market and the Plan Triple Sécurité distributed by American Express is underwritten by ACE Income protection insurance The vast majority of French banks offering this cover do so via a captive underwriter although external providers Generali and Intériale Mutuelle are also active in this market Captive insurers with multiple vendors include ACM, Assurances Banque Populaire Vie, Cardif and Predica Performance of key bancassurance underwriters The leading three bank-owned insurers all expanded their share of the total life insurance market in GERMANY Banks and other lending institutions covered Introduction to the banking sector In spite of some consolidation, Germany s banking sector remains comparatively fragmented Many of the regional public sector banks have suffered during the financial crisis although the savings banks are largely perceived by consumers to be safe institutions Taken as a whole, the co-operative banks possess the most retail branches in Germany Insurance market size and growth Protection-related life insurance is composed primarily of the risk life and work incapacity segments Reforms to the pension system have resulted in growing demand for work incapacity insurance Distribution share of banks Recent evidence suggests the distribution share of banks in protection-related policies is rising Bancassurance provision rates, operating models and partnerships Risk life insurance Around a half of banking institutions researched in Germany are distributors of risk life insurance Commerzbank switched its bancassurance partner after buying Dresdner Bank from Allianz in Zurich s strategic partnership with Deutsche Bank has been running for over ten years Rheinland Versicherungen extended its relationship with Santander Consumer Bank in early Several private sector insurers have established partnerships with public sector savings banks ERGO Direkt (formerly KarstadtQuelle Versicherungen) is used by Valovis Bank Building societies generally distribute the policies of their parent insurance companies Six banks utilise captive brokers for risk life insurance Several significant banking institutions are not distributors of stand-alone risk life insurance Critical illness insurance Critical illness insurance is not widely marketed by banking institutions in Germany Income protection insurance Provision rates and partnerships largely resemble those for risk life insurance although some are unique to this form of cover including relationships involving American Express and National Bank Performance of key bancassurance underwriters The bancassurance-focused subsidiaries of Talanx ceded market share between 2006 and FINACCORD (11/2011) IV

5 10.0 IRELAND Banks and other lending institutions covered Introduction to the banking sector Six major Irish banks have been reduced to three by the financial crisis with foreign-owned banks making up the field The Irish League of Credit Unions has the largest customer base, spread across 400 entities Insurance market size and growth Ireland s market for protection-related life insurance is likely to have declined since Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Mortgage specialists do not offer stand-alone risk life insurance Critical illness insurance All banks offering stand-alone risk life insurance also offer stand-alone critical illness cover Income protection insurance EBS distributes income protection cover but not risk life or critical illness insurance Performance of key bancassurance underwriters Key bancassurance underwriters account for a very significant share of total life and pensions although this share fell to a four year low in 2009 for life insurance, in particular ITALY Banks and other lending institutions covered Introduction to the banking sector Four, or arguably five, retail banking groups lay claim to a genuinely nationwide network although these are being challenged by an array of ambitious regional competitors including the banche di credito cooperativo and casse Raiffeisen as well as several insurer-owned banks and banks falling under foreign ownership Italy also plays host to a considerable number of specialised lending institutions Italy s banking groups typically encapsulate a number of local or regional banking brands Insurance market size and growth Gross written premiums for protection-related life insurance peaked at EUR 2.13 billion in Distribution share of banks Banks took the lion s share of sales of life insurance in every year from 2006 to Bancassurance provision rates, operating models and partnerships Risk life insurance Two major banking groups each hold stakes in a pair of joint venture bancassurance entities Some captive and joint venture firms have been successful in creating partnerships with external banks Recent years have seen both the creation and winding down of joint venture underwriters Unipol has owned over 60% of the equity capital of Arca since June A number of major banking entities ignore risk life insurance in favour of creditor policies Critical illness insurance Just three banking institutions offer policies with a significant critical illness component Income protection insurance Three major banking networks distribute income protection insurance Assimoco is used as one of two providers by the Gruppo Bancario Raiffeisen as well as by ten local banks Performance of key bancassurance underwriters Over 30 bank-owned captive or joint venture underwriters are active in the Italian life insurance market NETHERLANDS Banks and other lending institutions covered Introduction to the banking sector The Dutch state exerts a greater influence on the retail banking sector than foreign institutions and is likely to continue to do so until 2014 at least ING has reshaped itself greatly in recent years Several lending institutions have closed to new business FINACCORD (11/2011) V

6 Insurance market size and growth Different forms of income protection insurance are significant within the overall market Distribution share of banks Banks increased their share of the individual life insurance market between 2008 and Bancassurance provision rates, operating models and partnerships Eight captive underwriters and three joint venture underwriters are active in this market Where risk life insurance is not offered, there is usually a logical reason why this is the case Critical illness insurance No bancassurance policy in the Netherlands fits the definition of critical illness insurance Income protection insurance Dutch income protection plans are designed for medium-term disability, not unemployment Performance of key bancassurance underwriters Underwriters owned wholly or in part by banks account for over one third of total life insurance NORWAY Banks and other lending institutions covered Introduction to the banking sector Four, or arguably five of the ten lending institutions are owned by foreign parents Two savings banks groups play an important role in Norway s banking sector International financial crises have had a limited impact on Norway s banking market Insurance market size and growth Growth in the protection-related life insurance market has slowed since Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Captive underwriters belonging to the three major financial groups are dominant in this market Four independent savings banks founded Frende Forsikring as a joint venture in Several independent savings banks have chosen to co-operate with Gjensidige Critical illness insurance Norway s three major financial groups also occupy a strong position in this bancassurance sector Income protection insurance The partnerships in this market are mainly the same as those for critical illness insurance Performance of key bancassurance underwriters Vital Forsikring has enjoyed particularly rapid growth in the group life insurance market POLAND Banks and other lending institutions covered Introduction to the banking sector Eight of the top ten banking institutions by number of retail customers are owned by foreign parents and the Polish government maintains a significant stake in the largest bank, PKO Bank Polski Poland s banking sector is characterised by significant merger and acquisition activity with further changes in market structure likely to occur in future years While comparatively strong, Poland s banks are not immune to factors in the wider eurozone Insurance market size and growth Gross written premiums for protection-related life insurance have risen consistently in recent years Distribution share of banks A rising share of sales of group life insurance policies has brought bancassurers to the fore The latest data indicates that, by value, investment-related policies are the largest bancassurance product Bancassurance provision rates, operating models and partnerships Risk life insurance Risk life insurance is promoted by a minority of banking institutions surveyed although one of these is PKO Bank Polski, the largest retail bank in Poland At least one distribution relationship is determined by an international bancassurance alliance Several sizeable banking institutions do not market risk life insurance Critical illness insurance FINACCORD (11/2011) VI

7 Just one banking entity was found to offer critical illness insurance in Poland Income protection insurance Income protection insurance has not yet been introduced as a bancassurance product Performance of key bancassurance underwriters Europa and Nordea Życie increased their market share most significantly between 2006 and PORTUGAL Banks and other lending institutions covered Introduction to the banking sector Insurance market size and growth Gross written premiums for protection-related life insurance peaked at around EUR 1.12 billion in Distribution share of banks Banks are almost completely dominant in the distribution of life insurance in Portugal Bancassurance provision rates, operating models and partnerships Risk life insurance Nine captive underwriters and three joint venture underwriters are active in this market with other types of product provider limited to partnerships that tend to be relatively small Crédit Agricole entered into its bancassurance joint venture with Banco Espírito Santo in The final cost to CNP of its deal with Barclays will play out over 12 years following its commencement Critical illness insurance A cancer insurance policy specifically for females is available from two banking institutions Income protection insurance Three banking institutions have introduced short-term income protection insurance policies Performance of key bancassurance underwriters Fidelidade Mundial and Ocidental Vida have achieved consistent growth in their market share ROMANIA Banks and other lending institutions covered Introduction to the banking sector Insurance market size and growth Between 2006 and 2010, protection-related life insurance is likely to have grown by around three quarters Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Three captive underwriters are apparent in the market for risk life cover sold by banks BCR Asigurari, owned by Vienna Insurance Group, benefits from its tie with Banca Comerciala Romana No non-captive underwriter holds more than two bancassurance relationships in this arena Several sizeable banking institutions do not market risk life insurance ERGO s link with UniCredit Ţiriac Bank is part of a wider multi-country bancassurance agreement Critical illness insurance and income protection insurance Neither policy has been introduced as a bancassurance product in Romania Performance of key bancassurance underwriters BCR Asigurari de Viata closed the gap on the market leader, ING Asigurari de Viata, in RUSSIA Banks and other lending institutions covered Introduction to the banking sector Banks owned ultimately by the state continue to exert a strong influence on Russia s banking sector with several foreign banks having decided to exit the market Russia s banking sector has changed very significantly in recent years with a new wave of merger and acquisition activity in evidence since and with further changes in the market structure likely to occur In spite of its problems, there is plenty of scope for the Russian retail banking market to grow Insurance market size and growth The value of the market for protection-related life insurance has fluctuated up and down in recent years Distribution share of banks FINACCORD (11/2011) VII

8 The primary bancassurance focus of Russian banks lies on creditor and motor insurance Bancassurance provision rates, operating models and partnerships Risk life insurance Stand-alone risk life insurance is rarely marketed by Russian banks The bancassurance strategy of Sberbank is likely to evolve in future Critical illness and income protection insurance Performance of key bancassurance underwriters Most life insurance distributed by banks is actually creditor insurance SPAIN Banks and other lending institutions covered Introduction to the banking sector The end of the decade saw a raft of mergers amid general economic uncertainty with more mergers and state take-overs expected Insurance market size and growth The market size is boosted by the substantial value of funeral expenses insurance Distribution share of banks While still dominant, the share of banks in total life insurance has retreated slightly in recent years although they remain powerful in the market for individual risk life insurance Bancassurance provision rates, operating models and partnerships Risk life insurance Risk life insurance policies are sold by close to three quarters of institutions investigated and captive underwriters claim four of the top eight places by weighted share of partnerships The most prominent non-captive underwriter in this sphere is MAPFRE Well over 20 banks utilise joint venture underwriters for risk life insurance although Spain s evolving banking market means that the future of many of these is uncertain In addition to its co-ownership of BanSabadell Vida, Zurich also holds four other distribution deals while a significant number of banks still maintain captive underwriters Critical illness insurance Very few banks in Spain offer critical illness insurance Income protection insurance and the rate of provision of income protection insurance is only slightly higher Short-term policies are offered by six relatively minor banking institutions Performance of key bancassurance underwriters Key bancassurance underwriters control over one third of the total insurance market in Spain SWEDEN Banks and other lending institutions covered Introduction to the banking sector In 2011, SBAB received permission to commence banking operations Swedbank either owns or co-operates closely with the majority of local savings banks Sweden s banking sector remains in relatively good health Insurance market size and growth Gross written premiums for protection-related life insurance have declined consistently in recent years A small but growing market exists for critical illness and income protection insurance Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance Swedbank Försäkring is used as an exclusive provider by the majority of local savings banks in a bancassurance market that is largely dominated by captive underwriters albeit with one deal attributable to each of four non-captive competitors Critical illness insurance Only one banking institution markets any form of critical illness insurance Income protection insurance Provision rates for income protection insurance are almost as high as those for risk life cover FINACCORD (11/2011) VIII

9 Cardif Nordic benefits from partnerships with Swedbank and most local savings banks Most policies provide long-term cover paying up to 90% of the customer s income in case of illness Performance of key bancassurance underwriters On a combined basis, bancassurers hold over 40% of Sweden s total life insurance market SWITZERLAND Banks and other lending institutions covered Introduction to the banking sector The Swiss banking system can be segmented into four broad categories Perceived as safe havens, the cantonal banks have increased their market share in recent years The Clientis and Raiffeisen groupings are also significant in Swiss retail banking Postfinance is allowed to operate without a regular banking licence Insurance market size and growth The Swiss market for protection-related life insurance is largely mature Distribution share of banks Bancassurance provision rates, operating models and partnerships Risk life insurance A substantial proportion of Swiss banks offer risk life insurance AXA Winterthur and Swiss Life hold relationships with some of the largest banks in Switzerland The Raiffeisen banking group has proved to be an effective distribution channel for life insurance Schweizerische Mobiliar is also a significant product provider in this field Some banks offer investment-related life insurance policies that incorporate a protection element Critical illness insurance Swiss banks are not active in the distribution of stand-alone critical illness insurance Income protection insurance Helvetia s relationship with the Raiffeisen banking group also extends to income protection insurance Performance of key bancassurance underwriters TURKEY Banks and other lending institutions covered Introduction to the banking sector Insurance market size and growth The value of Turkish protection-related life insurance is set to exceed EUR 1 billion in Distribution share of banks While already dominant, Turkish banks extended their distribution share in life insurance in Bancassurance provision rates, operating models and partnerships Risk life insurance Apart from Aviva, the most prominent underwriters for this product mainly act in a captive capacity Banks with no arrangement for risk life insurance are mainly smaller institutions MetLife has entered into a 15-year distribution partnership with Denizbank Critical illness insurance Over a third of banks and other lending institutions promote critical illness insurance Income protection insurance Comparatively few Turkish banking institutions distribute income protection insurance Performance of key bancassurance underwriters Bank-owned captives and joint ventures accounted for over 80% of total life insurance in UNITED KINGDOM Banks and other lending institutions covered Introduction to the banking sector The crisis of 2007 onwards forced many institutions to close, merge or be nationalised with Santander as the only bank to emerge much stronger from the turmoil while the Nationwide and the Yorkshire rescued several building societies in trouble New entrants are appearing, with 700 branches scheduled to change hands at the time of publication Insurance market size and growth The UK s market for protection-related life insurance is multi-faceted but mature FINACCORD (11/2011) IX

10 Distribution share of banks The distribution share of banks and building societies in life insurance appears to be stable although for critical illness insurance, it has fallen back quite significantly in recent years Bancassurance provision rates, operating models and partnerships Risk life insurance Operating models are limited to brokers (IFAs) or a single underwriter Aviva is the leading non-captive partner for risk life insurance in the UK followed by Legal & General Friends Life expanded its market share through Resolution s acquisition of AXA s protection business HSBC Life (UK) is used by HSBC itself but not the banking group s other UK subsidiaries Captive or external independent financial advisers are used by 13 other banks and building societies Critical illness insurance Most bancassurance distributors offer stand-alone critical illness cover as well as risk life insurance with the notable exception of Aviva Chartis s WellWoman Plan distributed by Barclays is unique among bancassurers Income protection insurance Both long-term and short-term policies are distributed by bancassurers with HSBC and the Nationwide verified as the largest institutions that offer both types of policy Pinnacle Insurance and CUNA Mutual are the leading external underwriters for short-term policies with the latter having established deals with several smaller building societies as well as credit unions Performance of key bancassurance underwriters Bank-owned insurance providers account for a very low combined share of total life insurance FINACCORD (11/2011) X

11 LIST OF GRAPHICS / TABLES 0.0 EXECUTIVE SUMMARY... 1 Bancassurance is comfortably the main channel for protection-related life insurance in six countries... 6 Aviva and Santander are the leading non-french bancassurers in non-creditor protection-related life insurance in Europe INTRODUCTION... 9 Banks and other lending institutions contacted by Finaccord, segmented by country and type EUROPEAN OVERVIEW Gross written premiums for protection-related life insurance in Europe, Provision rates for risk life insurance through bancassurance in Europe, Operating models (unweighted) used for risk life insurance in Europe, Operating models (unweighted) used for protection-related life insurance in Europe, 2011 (data) Operating models (weighted) used for risk life insurance in Europe, Operating models (weighted) used for risk life insurance in Europe, 2011 (data) Provision rates for critical illness insurance through bancassurance in Europe, Operating models (unweighted) used for critical illness insurance in Europe, Operating models (unweighted) used for critical illness insurance in Europe, 2011 (data) Operating models (weighted) used for critical illness insurance in Europe, Operating models (weighted) used for critical illness insurance in Europe, 2011 (data) Provision rates for income protection insurance through bancassurance in Europe, Operating models (unweighted) used for income protection insurance in Europe, Operating models (unweighted) used for income protection insurance in Europe, 2011 (data) Operating models (weighted) used for income protection insurance in Europe, Operating models (weighted) used for income protection insurance in Europe, 2011 (data) Distribution share of bancassurance for protection-related life insurance in Europe, Weighted group share of bancassurance partnerships for protection-related life insurance, re-weighted by country bancassurance market size, in Europe AUSTRIA Gross written premiums for protection-related life insurance in Austria, Gross written premiums for protection-related life insurance in Austria, (data) Bancassurance provision of risk life insurance in Austria, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Austria, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Austria, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Austria, (data) BELGIUM Gross written premiums for protection-related life insurance in Belgium, Gross written premiums for protection-related life insurance in Belgium, (data) Distribution share of banks in total life, individual life and group life insurance in Belgium, (data) Bancassurance provision of risk life insurance in Belgium, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Belgium, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Belgium, 2011: provision rate, operating models and weighted provider share of partnerships FINACCORD (11/2011) XI

12 Market share in total life insurance of key bancassurance underwriters in Belgium, (data) CZECH REPUBLIC Gross written premiums for protection-related life insurance in the Czech Republic, Gross written premiums for protection-related life insurance in the Czech Republic, (data) Market share in total life insurance of key bancassurance underwriters in the Czech Republic, (data) DENMARK Gross written premiums for protection-related life insurance in Denmark, Gross written premiums for protection-related life insurance in Denmark, (data) Bancassurance provision of risk life insurance in Denmark, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Denmark, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Denmark, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Denmark, (data) FINLAND Gross written premiums for protection-related life insurance in Finland, Gross written premiums for protection-related life insurance in Finland, (data) Bancassurance provision of risk life insurance in Finland, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Finland, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Finland, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Finland, (data) FRANCE Gross written premiums for protection-related life insurance in France, Gross written premiums for protection-related life insurance in France, (data) Distribution share of banks in total life insurance in France, (data) Bancassurance provision of risk life insurance in France, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in France, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in France, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in France, (data) GERMANY Gross written premiums for protection-related life insurance in Germany, Gross written premiums for protection-related life insurance in Germany, (data) Bancassurance provision of risk life insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Germany, (data) IRELAND Gross written premiums for protection-related life insurance in Ireland, Gross written premiums for protection-related life insurance in Ireland, (data) Bancassurance provision of risk life and critical illness insurance in Ireland, 2011: provision rate, operating models and weighted provider share of partnerships FINACCORD (11/2011) XII

13 Bancassurance provision of income protection insurance in Ireland, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance and pensions of key bancassurance underwriters in Ireland, (data) Market share in total life insurance of key bancassurance underwriters in Ireland, (data) ITALY Gross written premiums for protection-related life insurance in Italy, Gross written premiums for protection-related life insurance in Italy, (data) Distribution share of bancassurance in total life and 'class 1' life insurance in Italy, (data) Bancassurance provision of risk life insurance in Italy, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Italy, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Italy, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Italy, (data) NETHERLANDS Gross written premiums for protection-related life insurance in the Netherlands, Gross written premiums for protection-related life insurance in the Netherlands, (data) Distribution share of banks in total individual life, mortgage-related life and funeral expenses insurance in the Netherlands, 2008 and 2010 (data) Bancassurance provision of risk life insurance in the Netherlands, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in the Netherlands, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in the Netherlands, (data) NORWAY Gross written premiums for protection-related life insurance in Norway, Gross written premiums for protection-related life insurance in Norway, (data) Bancassurance provision of risk life insurance in Norway, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Norway, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Norway, 2011: provision rate, operating models and weighted provider share of partnerships Market share in group life insurance of key bancassurance underwriters in Norway, (data) POLAND Gross written premiums for protection-related life insurance in Poland, Gross written premiums for protection-related life insurance in Poland, (data) Distribution share of banks in total life insurance and assorted segments in Poland, (data) Bancassurance provision of risk life insurance in Poland, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Poland, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Poland, (data) PORTUGAL Gross written premiums for protection-related life insurance in Portugal, Gross written premiums for protection-related life insurance in Portugal, (data) Distribution share of banks in total life insurance in Portugal, (data) Bancassurance provision of risk life insurance in Portugal, 2011: provision rate, operating models and weighted provider share of partnerships FINACCORD (11/2011) XIII

14 Bancassurance provision of critical illness insurance in Portugal, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Portugal, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Portugal, (data) ROMANIA Gross written premiums for protection-related life insurance in Romania, Gross written premiums for protection-related life insurance in Romania, (data) Bancassurance provision of risk life insurance in Romania, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Romania, (data) RUSSIA Gross written premiums for protection-related life insurance in Russia, Gross written premiums for protection-related life insurance in Russia, (data) Bancassurance provision of risk life insurance in Russia, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Russia, (data) SPAIN Gross written premiums for protection-related life insurance in Spain, Gross written premiums for protection-related life insurance in Spain, (data) Distribution share of banks in total life insurance in Spain, (data) Distribution share of banks in individual and group risk life insurance in Spain, (data) Bancassurance provision of risk life insurance in Spain, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Spain, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Spain, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life and non-life insurance of key bancassurance underwriters still active and mentioned / covered by the research in Spain, (data) Market share in total life and non-life insurance of key bancassurance underwriters no longer active and / or not mentioned / covered by the research in Spain, (data) SWEDEN Gross written premiums for protection-related life insurance in Sweden, Gross written premiums for protection-related life insurance in Sweden, (data) Bancassurance provision of risk life insurance in Sweden, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of critical illness insurance in Sweden, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Sweden, 2011: provision rate, operating models and weighted provider share of partnerships Market share in total life insurance of key bancassurance underwriters in Sweden, (data) SWITZERLAND Gross written premiums for protection-related life insurance in Switzerland, Gross written premiums for protection-related life insurance in Switzerland, (data) Bancassurance provision of risk life insurance in Switzerland, 2011: provision rate, operating models and weighted provider share of partnerships Bancassurance provision of income protection insurance in Switzerland, 2011: provision rate, operating models and weighted provider share of partnerships TURKEY Gross written premiums for protection-related life insurance in Turkey, Gross written premiums for protection-related life insurance in Turkey, (data) FINACCORD (11/2011) XIV

TABLE OF CONTENTS 0.0 EXECUTIVE SUMMARY INTRODUCTION... 3 What is this report about?... 3

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