S I N C E YOU SOAR WITH US W W W. A F I A. A E
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1 S I N C E YOU SOAR WITH US W W W. A F I A. A E
2 YOUR INSURANCE NOW ASSURED AFIA is one of the largest and most well respected insurance brokerage companies in the UAE. Since AFIA s inception in 1995, our Qualified advisory infrastructure, Robust insurance procurement process and Committed after-sales service proposition has rewarded us with a considerable portfolio of long-term clients, making us one of the top producers for all the leading multinational and local insurance companies in the UAE. We are therefore well placed to advise any business or individual on all of their insurance requirements and thereafter procure the best terms. Along with this, we have all our insurance policies backed up with the assurance of a market leading in-house service and claims mediation team. Accordingly, our rates are preferable, our service rarely bettered, and our recommended coverage and insurance advice careful and considered. With AFIA, you will be in safe hands, working with a team of sincere and able individuals that want to make sure that your business or household is protected from all insurable risk in the most economically efficient way. We are proud of who we are and how we delight our customers. QUICK FACTS In Business Since 1995 Certified by the UAE Insurance Authority and The Dubai Health Authority 150+ Sincere Employees Over AED One Hundred Million worth of Insurance Policies Issued Each Year 35,000 Clients Insured Annually Highest Rated Insurance Provider: Our Google Rating 4.9/5 One and a half floors of office space in Barsha Heights (1000+ Reviews)
3 AFIA consistently achieves four key objectives, A F I A which we drive through our four key commitments: TTRACTIVE PRICE RIENDLY SERVICE DEAL SECURITY DEQUATE COVER Advisory Commitment AFIA s Advisory Units and Technical Managers first analyse your insurable risk exposure in detail, followed by your Key Account Manager s provision of all the information you need in order to understand how your insurance coverage will work for you. Service Commitment Upon the purchase of a policy, you will be given AFIA s Service Level Commitment (SLC) that will give you the turnaround times, processes and contact points for all types of service requests - along with a promise to deliver. Procurement Commitment AFIA s flagship Structured Procurement Process (SPP) will ensure you will receive the best prices for your specific requirement, in the form of an easy-to-understand comparison that ensures you re comparing like-for-like. Claims Commitment Regardless of which AFIA Approved Insurer you choose, your qualified Claims Manager will represent you and protect your interests at the time of a claim, using AFIA s relationships and scale to your advantage - especially at the time of a large or unusual claim.
4 INSURANCEMARKET.AE InsuranceMarket.ae, along with its much adored brand mascot Alfred, is the digital insurance brokerage arm of AFIA Insurance Brokerage Services L.L.C. For all types of Retail and SME insurance, InsuranceMarket.ae allows clients to enjoy our market-leading procurement and service proposition all from their phone or laptop. Yet, we ensure that we continue to provide personalised and qualified insurance advice and minimal administrative hassle for our clients whether it is in the process of setting up policies or having insurers deliver on claims. AFIA MANAGEMENT AFIA s qualified and experienced leadership team provides our 150+ capable employees with all the resources needed to be able to happily and effectively serve AFIA s valued clients. AVINASH BABUR ACII Chief Executive Officer FAYAZ KARIYAMBATH General Manager HITESH MOTWANI CertCII Deputy General Manager SHALNI BABUR CIPD Human Resources Manager ASHOK VASU Compliance Manager TARIQUE MAHAR CHRISTABELLE GOURIA CertCII ROOZINA AHAMED JEFFREY CRUZ DEXTER QUITO RAM DIZON Financial Controller JICELLE KAMEYAMA Financial Controller ZAINAB NOOR Quality Manager PAULA MELENDRES Project Manager FAIZAL BASHEER IT Manager
5 AFIA APPROVED INSURERS Having been in the market for well over two decades, AFIA is proud to have strong relations with all of the leading global and local insurers here in the UAE. Our role as a broker means that it is vital we find the most suitable company for our clients needs. We play to the strengths of each of the below companies for our policyholders.
6 SCOPE OF INSURANCE SERVICES You name it and we ll insure it. AFIA s technical advisory and procurement expertise ranges across all types of insurance - no matter how simple or complex, no matter how small or big. BUSINESS INSURANCE ASSETS Property Insurance Business Interruption Insurance Fleet Insurance Marine Insurance Fidelity Guarantee Insurance LIABILITIES Professional Indemnity Insurance Public Liability Insurance Directors and Officers Liability Insurance Product Liability Insurance
7 EMPLOYEE BENEFITS Group Life Insurance Group Medical Insurance Group Travel Insurance Workmen s Compensation Insurance SPECIALIST PRACTICES Terrorism and Political Violence Insurance Banker s Blanket Bond Insurance Jewellers Block Insurance Construction Insurance Engineering and Machinery Insurance Event Insurance Livestock Insurance Medical Malpractice Insurance Kidnap And Ransom Insurance Cyber Risk Insurance Trade Credit Insurance PERSONAL INSURANCE Car Insurance Travel Insurance Medical Insurance Home Insurance Yacht Insurance Life Insurance
8 AFIA Insurance Brokerage Services LLC 19th & 24th Floors, Deyaar Tower (Al Ameri Bldg.) Barsha Heights, near DIC Metro PO BOX Dubai United Arab Emirates Reception: hello@afia.ae W W W. A F I A. A E UAE Insurance Authority Registration Number 85. Authorised by Dubai Health Authority as Health Insurance Intermediary Permit (HIIP) Holder.
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