An Introduction to Strategic Water Loss Reduction

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1 An Introduction to Strategic Water Loss Reduction Webinar 2: Strategies to Address Real Water Losses When you know better you do better Maya Angelou

2 Logistics At the top right corner of your screen: Show your control panel to submit questions and see answers All phones/microphones are muted for the duration of the webinar. Toggle between full screen/window screen view Control Panel: Attendee List Audio: please choose between speakers and telephone. If you do not hear audio right now, please check your speaker volume or enter #[audio pin]# if using phone. Submit questions in the Questions box at any time, and press [Send]. To undock and increase the size of the box, click on top right corner icon.

3 WELCOME TO THE EFCN WEBINAR SERIES AN INTRODUCTION TO STRATEGIES TO ADDRESS REAL WATER LOSSES

4 GEOGRAPHICAL DISTRIBUTION OF TODAY S ATTENDEES Hawaii Mainland US & Puerto Rico Alaska

5 TIME FOR A QUICK REVIEW Water Produced Water Sold Water Loss

6 WATER LOSS VALUE IS MORE THAN JUST WATER LEAKING FROM THE SYSTEM Water Loss

7 THE VALUE REPRESENTS: NON-REVENUE WATER Water Use for City, Town, Muni Purposes Illegal Water Use Water Use by Water Utility for flushing or other purposes Lost Water Inaccurate Meters Poor Data Handling

8 WANT TO ACCOUNT FOR OUR WATER Own Sources Water Imported Total Total System System Input Input (allow ( allow for for known known errors) errors ) Water Exported Water Supplied Authorized Authorized Consumption Consumption Water Water Losses Losses Billed Authorized Consumption Unbilled Authorized Consumption Apparent Losses Revenue Water Non- Revenue Water Billed Water Exported Billed Metered Consumption Billed Unmetered Consumption Unbilled Metered Consumption Unbilled Unmetered Consumption Unauthorized Consumption Customer Metering Inaccuracies Systematic Data Handling Error Leakage on Mains Real Losses Leakage on Service Lines Leakage & Overflows at Storage CATEGORIZING NON-REVENUE WATER

9 WANT TO ACCOUNT FOR OUR WATER Own Sources Water Imported Total Total System System Input Input (allow ( allow for for known known errors) errors ) Water Exported Water Supplied Authorized Authorized Consumption Consumption Water Water Losses Losses Billed Authorized Consumption Unbilled Authorized Consumption Apparent Losses Revenue Water Non- Revenue Water Billed Water Exported Billed Metered Consumption Billed Unmetered Consumption Unbilled Metered Consumption Unbilled Unmetered Consumption Unauthorized Consumption Customer Metering Inaccuracies Systematic Data Handling Error Leakage on Mains Real Losses Leakage on Service Lines Leakage & Overflows at Storage WEBINAR FOCUS: REAL WATER LOSSES

10 WHY DO WE CARE ABOUT REAL WATER LOSSES? LIMITED WATER RESOURCES INCREASING COSTS OF PRODUCTION, INCLUDING INCREASED ENERGY COSTS HAZARDS (ICE, PONDING, HYRDOPLANING) WATER QUALITY IMPACTS INCONVENIENCE TO CUSTOMERS DAMAGE TO PROPERTY OR OTHER UTILITIES

11 REAL WATER LOSSES LEAKAGE ON MAINS LEAKAGE OR OVERFLOW AT STORAGE TANKS LEAKAGE ON SERVICE LINES

12 CATEGORIES OF WATER LOSS Current Annual Real Losses Represents the total water that s being lost from the system Unavoidable Real Losses Economic Level of Real Losses Current Annual Real Losses Economic Level of Real Losses = Water Loss Reduction that is ECONOMICALLY justified Potential for Real Water Loss Reduction = Current Annual Real Losses - Unavoidable Real Losses

13 CATEGORIES OF WATER LOSS Unavoidable Detectable Observable

14 Addressing Real Losses Ways to reduce losses 1. Respond faster to known leaks 2. Asset Management 3. Reduce pressure 4. Find hidden leaks

15 1. RESPOND FASTER TO KNOWN LEAKS

16 LEAKS Which causes more water loss?

17 LEAK QUANTITIES Leak Rate in GPM Length of Leak Total Gallons 500 gpm 4 hours 120, gpm 2 days 576, gpm 4 days 288, gpm 45 days 648,000 5 gpm 100 days 720,000

18 CUTTING LEAK TIME IN HALF Leak Rate in GPM Length of Leak Responding twice as Total Gallons 500 gpm 2 hours 60,000 fast to breaks would 200 gpm 1 days 288,000 save 1,176, gpm 2 days 144,000 gallons 10 gpm 22.5 days 324,000 5 gpm 50 days 360,000

19 LEAKS What are reasons you haven t repaired leaks sooner?

20 THE CASE FOR MORE RAPID RESPONSE

21 COLLECT DATA TO HELP MAKE YOUR CASE

22 2. ASSET MANAGEMENT

23 A QUICK REVIEW OF ASSET MANAGEMENT Moderate Risk High Risk Low Risk Moderate Risk Probability of Failure CURRENT STATE OF THE ASSETS FUNDING LIFE CYCLE COSTING LEVEL CRITICALITY OF SERVICE

24 AM TIES TO WATER LOSS

25 ASSET MANAGEMENT Are you practicing asset management?

26 3. REDUCE PRESSURE

27 PRESSURE AFFECTS UNAVOIDABLE LOSSES PRESSURE LOSSES

28 PRESSURE AFFECTS UNAVOIDABLE LOSSES PRESSURE LOSSES

29 SIMILAR AFFECT ON HIDDEN LEAKS PRESSURE REDUCED FLOW

30 CAN REDUCE THE NUMBER & FREQUENCY OF BREAKS PRESSURE FEWER BREAKS

31 PRESSURE MANAGEMENT Do you do anything like this?

32 4. FIND HIDDEN LEAKS

33 HIDDEN LEAKS

34 HIDDEN LEAKS

35 WHY LOOK?

36 LOOKING FOR LEAKS Active Listening Passive Listening

37 BOTH TYPES ARE BASED ON LEAK NOISE

38 CONCERNS WITH LEAK NOISE

39 ACTIVE LEAK DETECTION Photo courtesy Texas Water Board

40 PASSIVE LEAK DETECTION

41 CONSIDERATIONS Active Listening Or Passive Listening?

42 LEAK DETECTION What is your experience?

43 WATER IS ONLY SAVED THROUGH FIXING LEAKS NOT FINDING THEM If you don t have the capacity to fix leaks, not worth investing in finding leaks

44 Where is this leak located?

45 PINPOINT LEAKS (BOTH OBERSERVABLE & HIDDEN)

46 GETTING STARTED: TOOLS YOU CAN USE

47 A LITTLE MORE SOPHISTICATED: LEAK CORRELATOR

48 MATCH APPROACHES TO TYPE OF LOSS Unavoidable Detectable Observable Approaches Pressure reduction Nighttime pressure reduction Reduce number of joints and fittings Main & service line replacements Approaches Pressure reduction Nighttime pressure reduction Proactive leak detection & repair Main & service line replacements Approaches Pressure reduction Nighttime pressure reduction Improve speed of repair Main & service line replacements

49 STRATEGIC DEPLOYMENT FOCUS OF WEBINAR 3

50 3/18/2014 TAKING IT TO YOUR FACILITY DEVELOP YOUR TEAM

51 3/18/2014 TAKING IT TO YOUR FACILITY COMPLETE AWWA WATER AUDIT

52 3/18/2014 TAKING IT TO YOUR FACILITY DETERMINE HOW LARGE OF A PROBLEM DO YOU HAVE WITH REAL WATER LOSS

53 TAKING IT TO YOUR FACILITY EXAMINE EACH OF THE FOUR METHODS OF REDUCING REAL LOSS

54 TAKING IT TO YOUR FACILITY HOW QUICKLY DO YOU REPAIR BREAKS WHEN THEY ARE IDENTIFIED? WHAT CAN YOU DO TO IMPROVE THE SPEED OF REPAIR OF KNOWN BREAKS?

55 TAKING IT TO YOUR FACILITY DO YOU CURRENTLY PRACTICE ASSET MANAGEMENT? HAVE YOU CONSIDERED WAYS IN WHICH TO BE STRATEGIC WITH PIPE REPLACEMENT?

56 TAKING IT TO YOUR FACILITY WHAT PRESSURE DO YOU OPERATE THE SYSTEM? IS THERE AN OPPORTUNITY TO REDUCE THE PRESSURE? ALL THE TIME? AT NIGHT?

57 TAKING IT TO YOUR FACILITY DO YOU HAVE ANY INDICATIONS THAT YOU ARE LOSING A LOT OF WATER TO HIDDEN LEAKS? HOW BAD IS THE PROBLEM? COULD YOU FIX HIDDEN LEAKS IF THEY WERE FOUND?

58 3/18/2014 TAKING IT TO YOUR FACILITY TUNE INTO WEBINAR 3 TO LEARN MORE ABOUT STRATEGICALLY APPLYING REAL WATER LOSS REDUCTION STRATEGIES

59 ASSISTANCE AVAILABLE Would you be interested in assistance with

60 FOLLOW UP We will contact attendees with: Answers to webinar questions Access to resources for water loss Other types of assistance requested

61 UPCOMING WEBINARS 3/31/14 Water Loss Reduction Part III To register: efcnetwork.org/upcoming 4/22 4/24 (Exact time to be determined) Ask the Expert Special Asset Management Webinar Opportunity One of the premier asset management professionals from New Zealand will be visiting the Southwest EFC and will answer questions from water systems

62

63 CONTACT US HEATHER HIMMELBERGER DAWN NALL

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