Capabilities Overview

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1 Capabilities Overview Security. Stability. Service. Corporate

2 Phoenix Aviation Building on Experience o matter what industry you re in, having the right aviation protection for your aircraft or N business is essential. Phoenix Aviation Managers is a leading aviation insurance provider serving the general aviation marketplace. With over 30 years of aviation experience, we have grown our business by focusing on the needs of our customers and treating them in a way that earns their trust. Our success is built upon our ability to provide quality insurance, risk control and claims services in accordance with our customers needs. Phoenix Aviation Managers is a flexible, agile organization prepared to support you and your aviation business. Our insurance solutions encompass a wide array of coverages that can be tailored to meet our customers current and emerging requirements. Our underwriting approach is not process-driven; rather we take a creative, adaptable approach to accepting and pricing risk. We specialize in effectively evaluating risk, managing a broad risk appetite and designing innovative and meaningful risk solutions for our aviation customers. Through a history of providing solutions to our customers insurance needs and issues, which at times may be complex, Phoenix Aviation has earned an excellent reputation for Security, Stability and Service in the general aviation community. Executive Management Ralph Sohl President and Chief Operating Officer John Clemente Executive Vice President Chief Financial Officer Mike Warren, Esq. EVP, General Counsel & Director of Claims Craig Benn Senior Vice President Workers Compensation Gary Churchill Senior Vice President Commercial Aviation Gordon Murray Senior Vice President Compliance & Administration

3 ew insurance providers can match Phoenix Aviation s knowledge and commitment F to the aviation marketplace on all fronts. After 30 years, it s the reason Phoenix Aviation remains your reliable insurance partner. Security Considerable financial strength and claims-paying ability Strong financial management and accounting practices Solid reputation across the aviation industry Stability Experienced, well-regarded management team Stable and consistent underwriting culture Well-recognized brand name in the aviation insurance industry Service Dedicated, in-house aviation claims expertise Professional safety and risk control services Regional offices in all major time zones providing local service Innovative technology platforms Extensive agent/broker network across the United States Financial Strength Raings A (Excellent) by A.M. Best A+ by Standard & Poor s hoenix Aviation Managers is a wholly owned subsidiary of Old Republic P International Corporation, an insurance holding company whose subsidiaries market, underwrite and provide risk management and insurance services for a wide variety of specialized industries. One of the nation's 50 largest publicly held insurance enterprises, Old Republic International Corporation has assets of approximately $15.87 billion. For more information visit the Old Republic web site, Insurance contracts underwritten by Phoenix Aviation Managers are issued by Old Republic Insurance Company, a member of the Old Republic group of insurance companies. Old Republic Insurance Company is rated A (Excellent) by A.M. Best, A2 by Moody s and A+ by Standard & Poor's.

4 Underwriting Flexible Solutions for Today s Aviation Customer Business Aircraft/Corporate Aviation Phoenix Aviation provides an extensive set of aircraft liability and physical damage coverages for today s general aviation aircraft. Aircraft physical damage limits up to $35 million and liability limits of up to $300 million are available for qualified accounts. Coverages can be combined to match an insured s unique set of risks. Workers Compensation Phoenix Aviation provides excellent workers compensation coverage and claims service to a wide variety of aviation-related entities. Program offerings include: NBAA Workers Compensation Insurance Program exclusively for NBAA members Guaranteed cost and loss sensitive programs Sliding scale dividend program The only aviation workers compensation provider to deliver policies in an electronic format Airports and Government Entities Our Airport and Government Entity team has the expertise to underwrite comprehensive and competitively priced aviation insurance products. We provide specialized industry-specific products and services for private and public commercial and general aviation airport operators, as well as government/municipal aircraft (fixed- and rotor-wing). Coverage and limits include: Airport liability: primary limits up to $300 million, including War and Terrorism Excess liability limits above $300 million are available Aircraft physical damage limits up to $15 million per aircraft Aviation Property In addition to our aircraft liability and workers compensation products and services, we now offer aviation property, crime, and inland marine insurance with the proven security, stability and service you can always expect from Phoenix Aviation Managers. The aviation segments focused: Private Hangars Commercial Operators Fixed Base Operators Municipalities / Government Branch Management Daniel Bullard Dallas Branch Michael Prahl Chicago Branch Paul Howard New York Branch Gary Fey Atlanta Branch Dave Yanagimachi Seattle Branch

5 Manufactured Products A non-critical aviation manufactured products liability policy protects the manufacturer against third party legal liability arising from physical damage or bodily injury as a result of an alleged product failure or defect. Liability limits up to $50 million CSL including property damage, bodily injury and grounding liability, with optional War and Terrorism coverage available. Personal injury and advertising injury coverages Airport premises liability coverage Hangerkeepers liability with option to include in-flight exposure Non-owned aircraft coverage Commercial Aviation Commercial aviation provides critical services to airports, aircraft owners and operators, as well as numerous other aviation-related operations. These businesses face a unique and broad set of risk exposures. Phoenix Aviation Managers understands these multifaceted exposures and provides insurance coverages specific to the needs of commercial aviation businesses including: Fixed-base operators, fueling operations, privately owned airports Charter services, flight schools and university flight programs Aircraft repair and service facilities Pay-By-The-Hour Insurance Program a unique partnership with MyFBO.com Agricultural Aviation Phoenix Aviation provides a broad range of aircraft physical damage and liability coverages designed for aerial applicators operating piston or turbine powered aircraft, fixed- or rotor-wing. Coverages can be tailored to meet our customer s needs. Aircraft liability protection for aerial applicators up to $5 million Liability protection for chemical drift claims up to $500,000 All risk aircraft physical damage coverage up to $1.5 million Aerial applicator premises liability coverage up to $5 million Light Aircraft/Pleasure & Business In addition to Hull, Liability and Medical Expense coverages, we offer one of the most extensive array of coverages for light aircraft including use of non-owned aircraft, hurricane relocation expense reimbursement, search and rescue, runway foaming, extra expense for renting a replacement aircraft, and much more. Various single engine and multi engine aircraft Includes; tailwheel, high-performance, pressurized/cabin class, sea planes (straight float and amphibious), SLSA

6 Claims Management Dedicated Expertise ur dedicated claim specialists include aviation adjusters, attorneys and pilots who O average over 16 years of aviation claims experience and can effectively manage all facets of aviation-related claims ranging from simple property damage to the most complex aviation accident. Additionally, the claim team s partnership with our aviation underwriting professionals and risk control experts brings a proactive approach to safety and loss control planning. Our Mission The mission of the Phoenix Aviation Claim Team is to act with the utmost professionalism to protect the interests and integrity of our clients by promptly and fairly resolving all claims. Our goal is to help you get back to doing what you know best - operating your business or aircraft. We strive to provide the most professional and comprehensive service in the industry. First-Rate Service Whenever You Need It Claim reporting and acknowledgment is available 24/7 either online or by telephone You will be contacted within 24 hours of notifying us of a loss and immediately in the event of an emergency. In addition, you will receive regular updates keeping you informed of our investigation Our aviation claim professionals are ready to respond 24 hours a day, 365 days a year with the authority to make critical decisions including loss payments to policyholders and appropriate loss payees The Phoenix Aviation Claim Team promptly reviews every reported claim and undertakes a prompt and thorough factual investigation, which permits us to make early decisions concerning coverage, liability and damages, and thereby rapidly resolve claims Insureds will have access to our extensive network of aviation experts and attorneys to address concerns and their interests Phoenix Aviation maintains a trained and fully-equipped Emergency Response Team ready to deploy at a moment s notice to a major accident site Our customers enjoy access to a broad network of aviation resources, including engineers, technicians, and investigators that offer valuable professional support

7 Risk Control Unique Skills. Specialized Services. hoenix Aviation Managers, Inc. continually seeks to provide the highest quality safety consulting P services to our insurance customers as part of our Risk Control Service Program. Every aviation business seeks to maximize profits, while controlling costs, and improving customer service. Our team of risk control specialists stand ready to help with advice, training, audits and mentorship. Our primary goal is to make your operation safer by guiding you in methods and practices proven to control the risks associated with your business environment. Risk Control can help whether your work is public or private, and may involve airport management, corporate flight operations, air charter, agricultural aerial applications, maintenance and repair, and service support for both airplanes and helicopters. We look forward to working with you and encourage you to consider this complimentary service as another reason to choose Phoenix Aviation Managers as your aviation insurance carrier. Customized Services to Meet Your Risk Control Needs On-site safety and risk control surveys Review of aviation specific safety and risk control activities including ramp procedures, maintenance practices and flight operations Assist in development and review of best practices for emergency response planning Enhancement of established training programs and procedures Safety training related to workers compensation, property and liability exposures and recommendations for improvement Safety review of ground-based operational and workers compensation programs and policies Assist in the evaluation of accident investigation and near miss policies and procedures Provide hazard analysis training to identify conditions that cause loss and propose preventive actions Develop safety data analysis and performance metrics of workers compensation injuries for management Develop workers compensation fraud and abuse abatement strategies Assist in reducing loss costs associated with injuries with effective pre- and postinjury management strategies such as light duty and return-to-work programs

8 For more information, contact one of our regional offices, or visit Southeast Region Midwest Region Southwest Region 1990 Vaughn Rd Cabot Drive N. Dallas Pkwy. Suite 350 Suite 150 Suite 400 Kennesaw, GA Lisle, IL Dallas, TX Tel: Tel: Tel: Fax: Fax: Fax: Northeast Region West Region 199 Water Street 555 S. Renton Village Place 30 th Floor Suite 550 New York, NY Renton, WA Tel: Tel: Fax: Fax: Vaughn Road, Suite 350 Kennesaw, GA Tel: Copyright 2014 Phoenix Aviation Managers, Inc. All Rights Reserved.

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