HIGHLIGHTS Budget. INSIDE: detailed draft budget info and survey WHAT S INSIDE:

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1 INSIDE: detailed draft budget info and survey Budget HIGHLIGHTS WHAT S INSIDE: 1 Introduction 2 Budget Development 3 Where Do Your Taxes Go? 4 Operating Budget Overview 5 Taxpayer Impact 6 Property Assessment Impact 6 Budget Overview 7 Proposed Enhancements 7 Proposed Savings and Effi ciencies Highlights 9 Capital Projects 10 How Do We Compare? 11 Department and Service Overviews 21 Budget Best Practices Award Back Survey

2 About Port Coquitlam Located in the heart of Metro Vancouver, British Columbia 1913 Incorporated March 7, km 2 total land area 2016 DEMOGRAPHICS 58,612 people 3,581 business licences 271 hectares of parks & trails 22,586 private dwellings GOVERNANCE City Council WHAT PORT COQUITLAM IS KNOWN FOR PoCo Pride Leader in waste management Traboulay PoCo Trail Family-friendly neighbourhoods 7 members of Council provide leadership, set policies and establish budgets Structure VISION Hometown of Terry Fox Using technology to engage citizens Quaint downtown & small-town charm Port Coquitlam is a happy, vibrant, safe community with healthy, engaged residents and thriving businesses, supported by sustainable resources and services. We strive to do it right by researching, planning, building and executing well-balanced solutions. MISSION Chief Administrative Offi cer Corporate Support Development Services Engineering & Public Works Finance Fire & Emergency Services Human Resources Recreation RCMP Budget Highlights

3 Introduction Have Your Say from Mar Apr. 11 Your feedback will be critical to the City s final budget deliberations. Please share your opinion with us by April 11: What is the Financial Plan? The City is required to have a five-year financial plan, which includes the current year s budget and taxes and sets out planned services and initiatives for the next five years, along with how the City will pay for them. Although the City has moved to a two-year budget cycle, the plan is updated every year to ensure the City s finances are managed responsibly and reflect community priorities. budget@portcoquitlam.ca On paper: City Hall, 2580 Shaughnessy Street, Port Coquitlam, V3C 2A8 or by fax to Survey: on the back cover or at Phone: Budget Suggestion Box: at (year-round) Public meetings The public may also attend and provide comment at Committee and Council meetings. Go to for schedules. From left: Cllr. Laura Dupont, Cllr. Mike Forrest, Cllr. Brad West, Mayor Greg Moore, Cllr. Darrell Penner, Cllr. Dean Washington, Cllr. Glenn Pollock. Message from Mayor and Council You ll notice something a little different about this year s budget. Many families plan ahead for their purchases, and we re applying that same approach to the City s budget by looking ahead to both 2017 and Two-year budgets will help the City be more efficient, make it easier to plan for future projects (especially ones that span more than one year), and improve transparency by giving the public a more complete picture of what is being planned. We ve now kicked off our official budget public consultation, and encourage you to take a few minutes to find out what s in store in and to give us your opinion by filling out our survey by April 11. The budget is only a draft at this point this is your chance to have your say about how your tax dollars are spent. Your feedback will not only play a role in our final budget deliberations, but in decisions we make throughout the year. It s your city. Make sure to have your say! Info and feedback: 1

4 Budget Development DRAFT BUDGET TIMELINE JUN-NOV 2016 Council sets budget priorities Business plan development NOV Capital program deliberations and adoption DEC 2016 Departments present business plans and budget submissions JAN 2017 Council adopts Water and Sewer Rate Bylaws JAN-MAR 2017 Draft budget development and adoption Utility bills mailed Public feedback begins APRIL 2017 Public feedback ends Council reviews feedback MAY 2017 Final budget deliberations and adoption of Financial Plan, Tax Rates and Solid Waste Rate Bylaws Property tax bills mailed Factors Affecting the Budget Council Priorities Council sets priorities that guide the budget and service delivery. Council has directed staff to focus on three priorities for : Infrastructure: Maximizing the life of infrastructure assets and saving for their replacement. Community Recreation Complex: Building a vibrant new hub in downtown Port Coquitlam with new and enhanced amenities. Community livability: Projects include updating the Official Community Plan and Environmental Strategic Plan, implementing the Cultural Plan and Master Transportation Plan, supporting public safety, and strengthening relations with Kwikwetlem First Nations. Public Feedback The focus on infrastructure in the budget and capital program reflects the feedback received in the 2016 budget survey, in which a large proportion of respondents asked for improvements to roads, sidewalks and crosswalks. In the 2015 budget survey, residents had widely supported the City s plans to construct the Community Recreation Complex. Other Factors Various factors affect each budget both positively and negatively. Internal More than $400,000 in savings (see page 7). Construction of the Community Recreation Complex. The ongoing need to invest in and save for the replacement of infrastructure such as roads, pipes and buildings. Ongoing costs associated with four new RCMP officers last year, and an increase of three members this year. Costs associated with five new firefighters this year and two next year. External Reduced revenue from new construction. Inflationary pressures. Increased costs from labour contracts (e.g. CUPE and IAFF). An increase in the contract with Coquitlam RCMP, partially offset by lower shared costs for the Public Safety Building. A phased increase in funding to Fraser Valley Regional Library. Rising water and sewer fees from Metro Vancouver. Increases in landfill fees Budget Highlights

5 Where Do Your Taxes Go? Monthly Cost of City Services The average home in Port Coquitlam (assessed at $682,859) pays only $234.07/month for a wide range of City services. Administration* $11.69 / mo. Water & Sewer $54.38 / mo. 22.7% 3.3% Waste Collection $8.21 / mo. Planning & Development $5.92 / mo. 6.2% 2.6% 9.9% $ per month 29.2% Public Safety $68.86 / mo. 26.1% Recreation, Arts & Culture $22.49 / mo. City Infrastructure** $62.50 / mo. * fi nance, technology, administration and human resources ** planning, maintaining and fi nancing City roads, buildings, parks etc. (including transfers to reserves) How do other cities compare? p. 10 Info and feedback: 3

6 Operating Budget Overview Funding Sources Reserves/Accumulated Surplus 0.5% Other revenue 0.8% Penalties & Fines 0.4% Investment Income 0.9% Permits & Licences 1.9% Contributions 1.8% Sale of Services 5.2% Utility Charges 22.5% $97.6 million Taxation and other levies 66% Details about City services p Services Provided Administration* 8.4% Planning & Development 3.2% Recreation, Arts & Culture 12.6% $97.6 million Water & Sewer 20.2 % Waste Collection 3.5% Public Safety 27% City Infrastructure** 25.1% * fi nance, technology, administration and human resources ** planning, maintaining and fi nancing City roads, buildings, parks etc. (including transfers to reserves) Budget Highlights

7 Taxpayer Impact Overall Tax & Levy Increase Residential property taxes and utility levies are proposed to increase by 4.23% in 2017 for the average home assessed at $682,859 (the average value of single-family, townhouse and apartment dwelling types). The impact on each dwelling type is shown in the charts below. The 2018 figures are estimates and will be finalized next year. New this year is a $25 parcel tax, a flat amount that will be applied to each property from 2017 to 2020 for construction and financing of the Community Recreation Complex. Utility Levies (Water, Sewer and Solid Waste) Residential utility levies are flat annual user fees based on the services provided. Increases to water and sewer levies in 2017 are related to rising regional costs. These levies are included in the spring utility bill. Increases to the solid waste levy, which is included in the tax bill, are related to rising landfill costs. Townhouse and apartments have lower water and sewer rates due to lower usage, and only pay solid waste levies if they have opted in to City waste collection. The levies are approved by Council prior to budget approval to meet billing deadlines. Average Port Coquitlam Home Assessed at $682,859: +4.23% Total Taxes & Levies in 2017 Port Coquitlam taxpayers pay separate tax and utility bills, but the numbers are shown together to show the full impact monthly: $ Proposed 2017 $ Change Proposed 2018 $ Change Property Tax 1 $1, $1, $67.24 $1, $84.05 Water Levy Sewer Levy Solid Waste Levy Parcel Tax What you pay: $2, $2, $ $2, $98.51 Pay monthly! Sign up for the City s Prepayment Plan to pay tax and utility bills in easy monthly installments. prepayment 1 Represents the City s portion of taxes. The tax bill will also include regional and provincial taxes 2 Included in spring utility bill. 3 Calculated separately from taxes but included on tax bill. 4 A flat amount applied to every property from 2017 to 2020 for the Community Recreation Complex and included on the property tax bill monthly: $ Average Single-family Dwelling Assessed at $883, Proposed 2017 $ Change Proposed 2018 $ Change Property Tax 1 $2, $2, $83.86 $2, $ Water Levy Sewer Levy Solid Waste Levy Parcel Tax What you pay: $3, $3, $ $3, $ monthly: $ Average Townhouse Assessed at $445, Proposed 2017 $ Change Proposed 2018 $ Change Property Tax 1 $1, $1, $55.54 $1, $69.42 Water Levy Sewer Levy Parcel Tax What you pay: $2, $2, $94.70 $2, $ monthly: $ Average Apartment Assessed at $336, Proposed 2017 $ Change Proposed 2018 $ Change Property Tax 1 $ $ $34.61 $1, $43.25 Water Levy Sewer Levy Parcel Tax What you pay: $1, $1, $73.04 $1, $56.50 Info and feedback: 5

8 Property Assessment Impact Assessed values for Port Coquitlam homes rose an average of 33.86% in But that doesn t mean your taxes will go up 33.86%. The amount the City needs to collect in taxes doesn t change if housing values go up or down. As values rise, the tax rate will go down to compensate (and vice versa). > 33.86% Higher than average assessment increase = Higher than average property tax increase Average property assessment increase: 33.86% in 2017 What does affect your tax increase is how the change to your home s assessed value compared to the average change across the City, as shown in the diagram. Check your assessment notice to see how much your home s assessed value changed. < 33.86% Lower than average assessment increase = Lower than average property tax increase Budget Overview Calculations based on an average home assessed at $682,859. Proposed 2017 $ cost / avg. home increase / decrease % cost / avg. home Proposed 2018 $ cost / avg. home increase / decrease % cost / avg. home Base property taxes Base tax rate $1,257,305 $ % $1,185,700 $ % Long-term infrastructure renewal 594, % 621, % Rec Complex levy 1 297, % 621, % Other enhancements 467, % 337, % Total Base Property Tax Rate 2,616, % 2,765, % Rec Complex Parcel Tax 2 512, % Utilities Base utility rate 306, % 285, % Long-term infrastructure renewal 187, % 194, % Other enhancements 75, % Total Utilities 3 (Water, sewer, solid waste) 569, % 480, % Total Savings and Efficiencies -403, % Total Taxes and Utilities $3,294,540 $ % $3,246,140 $ % 1 Ongoing funding for the Community Recreation Complex (see page 8). 2 Additional funding for the Community Recreation Complex from only. 3 Water and sewer utilities are levied in a separate bill in early spring Budget Budget Highlights Highlights

9 Ongoing Proposed Enhancements Funded through 2017 taxes or levies Proposed Enhancements 2017 cost $ cost / avg. home % cost / avg. home Three new police officers for unit increasing police visibility / targeting hotspots $237,000 $7 0.27% Engineering studies to inspect and assess infrastructure 25, % Five new firefighters to keep up with increasing call volume 305, % Enhanced supervisory skills training for staff 50, % Additional savings for new Community Recreation Complex 512, % New financial analyst 87, % Total $1,216,000 $ % Funded through 2018 taxes or levies 2018 cost $ cost / avg. home % cost / avg. home next page Two new firefighters to keep up with increasing call volume $320,000 $ % First full year of funding for three new police officers added in , % Support for PoCo Sports Alliance service delivery and sport development 17, % Total $811,500 $ % Based on an average home assessed at $682,859. One-time Proposed Enhancements Highlights on Funded through surplus or reserve accounts no impact on 2017/18 taxes or levies Piano project providing free pianos in outdoor public spaces during the summer - $4,200 New community garden that will encourage participation by people of all ages - 32,600 Support for PoCo Sports Alliance service delivery and membership growth $18,000 - Development of a long-term, sustainable infrastructure management plan 145,000 45,000 Funding to explore technological innovation in partnership with TELUS 20,000 - Total (funded through surplus or reserve accounts) $183,000 $81,800 Proposed Savings and Efficiencies These savings and efficiencies would reduce the 2017 tax impact by 0.46%, or $12.26 per average home assessed at $682, $ cost % cost cost / avg. / avg. home home Increasing revenues from and implementing recreation programs more efficiently -$50,000 -$ % Achieving savings from unfilled positions, not filling two vacant non-union positions and reclassification of one non-union position -353, % Total -403,400 -$ % Info and feedback: 7

10 Highlights More highlights p Three more offi cers for the Uniformed Crime Reduction Unit dedicated to Port Coquitlam, complementing the four offi cers added in 2016 Five new fi refi ghters in 2017 and two more in 2018 to keep up with increasing call volume Saving for long-term infrastructure renewal, studies to assess infrastructure and develoment of a longterm infrastructure management plan Support for PoCo Sports Alliance service delivery and community sport development Expansion of the Pianos in the Streets program in 2018 New community garden for all ages COMMUNITY RECREATION COMPLEX PROJECT BUILDING OUR NEW REC COMPLEX A VIBRANT COMMUNITY HUB COMING IN 2021 Over the next four years, we ll be replacing the aging recreation facilities and library in our downtown with a vibrant community hub. The new 205,000 sq. ft. Community Recreation Complex will be a place where people will gather, meet for coffee, watch or participate in activities, and access a variety of services. Phase 1: Spring 2017-Fall 2019 Existing recreation and library facilities will stay open until they are replaced, and new amenities will start opening in A proposed adjacent development is to include a mix of housing types and a restaurant or café. Phase 2: Spring 2019-Summer 2021 Participant ice Leisure/participant ice Library Spectator ice Gymnasium Child-minding area Leisure pool Fitness centre Games room, lounge and kitchen Multi-purpose rooms Outdoor plaza Phase 2 also includes underground parking. Café Learn more at Budget Highlights

11 Capital Projects The City has approved a capital program with a major focus on road rehabilitation and construction of the Community Recreation Complex. Most of the funding will come from sources that will not result in a tax increase Neighbourhood Rehabilitation Miscellaneous Projects Upgrades to Pitt River Rd/McLean Ave - Mary Hill to Kingsway Upgrades to Victoria Dr - Toronto to Holtby High pressure watermain - Pooley Ave Culvert replacement - Coast Meridian Rd at Hyde Creek Lougheed Hwy bridge replacement study Street light luminaire replacement - Coast Meridian Overpass Traffic signal replacement - Lougheed Hwy and Hastings St Road Rehabilitation Projects Typically include upgrades to road surfaces, curbs, gutters. May also include storm sewer, watermain and other works. Stirling Ave Shaughnessy to Edinburgh Edinburgh St Stirling to Patricia Laurier Ave Shaughnessy to Flint Edinburgh St Laurier to Dorset Edinburgh St Dorset to Salisbury Glasgow St Dorset to Salisbury York St Patricia to Laurier Jensen Ave York to Wellington Laurier Ave York to Wellington Liverpool St Laurier to Salisbury Dorset Ave Wellington to Vincent Chalmers Ave Dunphy to Wellington Dunphy St Chalmers to Greenmount Greenmount Ave Oxford to Liverpool Total: $13,495,183 in 2017 and $ 90,000 in /2018 New Projects Info and feedback: Galer Way Myrtle to Oxford Myrtle Way Wellington to End Heather Ave Wellington to End Windermere Ave Wellington St Lincoln to Patricia Liverpool St Lincoln to Patricia Vincent St Lincoln to Patricia Land acquisitions Extension of Donald Pathway - Central to Welcher UV filter treatment - Hyde Creek Rec Centre lap pool Widening of Lougheed Highway - Sherling to Ottawa Corporate document management software Development of City services mobile app Fleet management software Locks for 360L waste carts Replacement - Emergency preparedness facility Active transportation (e.g. walking and cycling trails) Traffic calming (reduce speeds, improve pedestrian safety) Miscellaneous projects Total: $6,795,489 in 2017 and $4,110,000 in 2018 Community Recreation Complex Construction of facility, replacing existing aging facilities Total: $33.5 million in 2017 and $38.5 million in 2018 In 2018, $16 million will be borrowed for the recreation complex. For more details, go to the Capital Program page at or view the capital projects map at Neighbourhood Rehabilitation Miscellaneous Projects Upgrades to Lincoln Ave - Oxford to Wellington Upgrades to Prairie Ave - Coast Meridian to Fremont Culvert replacement - Maple Creek at Bedford Street Storm pumpstation upgrades - Barberry and Ellis Shaughnessy underpass pumpstation Future detailed design fees for 2019 projects Road Rehabilitation Projects Typically include upgrades to road surfaces, curbs, gutters. May also include storm sewer, watermain and other works. Pearkes Pl Laurier to End Kamloops Pl Pearkes to End Laurier Ave Coast Meridian to End Fir St Pinemont to Hemlock Pinemont Ave Cedar to Fir Bernard Pl Norfolk to End Evergreen St Lincoln to Spruce Spruce Ave Evergreen to Vineway Vineway St Maywood to Sitka Cornwell Pl Braken Crt Lynwood to Toronto Toronto St Braken to Lynwood Lynwood Ave Coast Meridian to Toronto Plymouth Cres Richmond St & Richmond Pl Raymond Ave Killarney to Richmond Total: $741,000 in 2017 and $16,247,000 in /2018 Other Rehabilitation Killarney St Raymond to Lincoln Somerset St Raymond to Lincoln Maywood Ave Chelsea Ave Hamilton to End St. Thomas St Chelsea to End Inverness St Paisley to Lincoln Lincoln Ave Cedar to St. Thomas St. Thomas St Lincoln to End Patricia Ave Cedar to St. Thomas Rehabilitation - Centennial Pool Locker replacement - Hyde Creek Recreation Centre Bleacher replacement - Aggie and Thompson Parks Ballfield replacements - Thompson Park Playground partnership - Wellington Park Barrier fencing replacement - McLean Park, PoCo Trail Painting, door replacement - RCMP Public Safety Building Concrete fence replacement - Shaughnessy, south of Nacht Software and hardware updates City fleet replacement Renovations - McLean Park facility Washroom fixtures - Minnekhada Total: $13,495,183 in 2017 and $ 90,000 in

12 How Do We Compare? i Port Coquitlam property owners pay lower municipal taxes and user fees than the average in Metro Vancouver Residential City Property Taxes Per Capita* Metro Vancouver average $719 Port Coquitlam $576 Source: Ministry of Community, Sport and Cultural Development 2016 Residential City Property Taxes and Utilities* Metro Vancouver average $3,761 Port Coquitlam $3,168 * Based on an average single-family dwelling valued at $650,270 in Source for chart: Ministry of Community, Sport and Cultural Development Budget Highlights

13 Department Overview: Office of the Chief Administrative Officer Key Responsibilities 2017 budget: $292, % of City budget Direct and coordinate the activities of all departments. Assist Council to establish the City s vision, plans and priorities. Oversee the development of revenue-generation initiatives and other strategic projects. Oversee the implementation of the City s vision, plans and priorities by: ensuring effective policies are in place and adhered to, and providing leadership that enables an engaged and productive municipal workforce Highlights Oversee initial phases of construction of Community Recreation Complex. Oversee development of City-wide asset management plan and long-term sustainable infrastructure management plan. Work to resolve the claim on City-owned land by the Kwikwetlem First Nations and respond to their request for services to their reserve. Continue to work with staff to build capacity, improve customer services and develop a positive working culture. Work with Human Resources to support staff development opportunities. Conclude collective bargaining with CUPE staff. Info and feedback: 11

14 Department Overview: Corporate Support Information Services 31% Bylaw Services 29% 2017 budget: $3,599, % of City budget Corporate Office 15% Communications & Administrative Services 25% Key Responsibilities Communications, legislative and administrative functions Business licensing Bylaw enforcement (including community policing) Technology and online services Council meetings, City records and elections Divisions Bylaw Services Communications & Administrative Services Corporate Office Information Services 2017 Highlights Launch new City website that better integrates with mobile devices and online services. Develop an app to provide access to a variety of City services. Develop new regulations for homeless camps in parks. Enforce proper waste sorting and use of wildlife-resistant cart locks. Roll out new meeting agenda software to all committees. Implement new records management software in all departments. Upgrade Emergency Operations Centre hardware Budget Highlights

15 Department Overview: Development Services Economic Development 7% Administration 11% 2017 budget: $3,165, % of City budget Planning 22% Development Engineering 22% Building 38% Key Responsibilities Manage the growth and development of the City. Institute sustainable and integrated land use and development policies. Provide guidance on land use and development matters. Promote economic development. Liaise with First Nations, Business Improvement Association and Chamber of Commerce. Divisions Building (including Plumbing) Development Engineering Planning (including Economic Development, Social Planning and Heritage functions) 2017 Highlights Complete the update of the Official Community Plan, including public consultation. Complete the Downtown Action Plan and develop a new Northside Commercial Plan. Update the Environmental Strategic Plan. Revise the Building and Plumbing Bylaw to align with Building Act changes. Update the Subdivision Servicing Bylaw. Implement parklets (seating areas) downtown and in the northside commercial area. Update tree policies and regulations in consultation with the community. Info and feedback: 13

16 Department Overview: Engineering & Public Works Public Works: Sewer 21% Public Works: Water 27% Administration 4% Infrastructure Planning 4% Capital Projects 2% 2017 budget: $10,414, % of City budget Public Works: Solid Waste 7% Public Works: Fleet 6% Public Works: Parks 14% Public Works: Streets 15% Key Responsibilities Plan and manage City infrastructure projects. Plan and operate the City transportation network. Maintain the PoCoMAP geographic information system. Collect garbage, recycling and green waste (see pg. 20) Provide and maintain City parks, trails and open spaces. Manage the City fleet. Provide water and sewer services (see pg. 20) Provide engineering customer services. Divisions Administration Capital Projects Infrastructure Planning Public Works (including fleet, streets and parks sections, and sewer, water and solid waste utilities) Highlights Start four-year construction of the Community Recreation Complex. Develop a long-term sustainable infrastructure plan. Upgrade Centennial Outdoor Pool for competition and community use. Begin rehabilitation of Blakeburn Lagoons into a natural park. Widen and improve Pitt River Road and McLean Avenue east of Mary Hill Road. Manage capital program. See page 20 for Utilities details Budget Highlights

17 Department Overview: Finance 2017 Highlights Key Responsibilities Provides financial services to citizens, City Council and City Departments, including: financial planning, accounting, payroll, purchasing and revenue collection. Administrates operating funds. Risk management (insurance). Divisions 2017 budget: $2,363, % of City budget Work with other departments on development of a City-wide asset management plan. Work with other departments on development of a long-term sustainable infrastructure management plan. Work with other departments and research best practices to develop corporate performance measures. Revise the Purchasing Policy based on recommendations from the Continuous Improvement Assessment. Ensure City compliance with new Living Wage Policy. Obtain Government Finance Officer Association awards for both financial reporting and budget. Continue to promote MyPortCoquitlam for online property/tax bills access. Common Services Finance Services Accounting Financial Planning and Systems Payroll Purchasing Revenue Services Info and feedback: 15

18 Department Overview: Fire & Emergency Services 2017 Highlights Key Responsibilities Protect lives and property of citizens from the adverse affects of fire, sudden medical emergencies and exposure to dangerous conditions or disasters. Divisions 2017 budget: $10,925, % of City budget Administration Emergency Preparedness Fire Suppression Training Protective Services & Public Education Add five new firefighters to keep up with increasing call volume. Update the Disaster Recovery Directory to identify services available after a disaster. Review emergency communication system to ensure compatability with multiple jurisdictions and ongoing responder safety. Evaluate and transition current training model to adopt new industry standards and certification requirements. Review current fire inspection model to create efficiencies and align with the new Fire Safety Act. Implement an Acting Public Education Officer. Develop a community risk-reduction program for residential properties with a focus on high-risk clients and properties Budget Highlights

19 Department Overview: Human Resources 2017 Highlights Key Responsibilities 2017 budget: $936,600 1% of City budget Recruit City staff and ensure succession planning. Manage the City s labour relations. Coordinate the City s occupational health and safety program. Plan and implement staff training and development. Administer employee benefits. Complete collective bargaining with CUPE staff. Conduct an employee engagement survey. Implement a supervisory skills program with Public Works. Implement performance planning for CUPE supervisors. Review the Attendance Management Program and industry best practices for reducing absenteeism. Implement a brand PoCo strategy to attract new employees. Info and feedback: 17

20 Department Overview: Recreation Facility Services 30% Administration 5% Recreation Services 42% 2017 budget: $12,297, % of City budget Cultural Development and Community Services 23% Key Responsibilities Provide recreation, arts and cultural programs, services and events. Coordinate volunteer opportunities and civic events. Manage and maintain recreation and cultural facilities, including outdoor pools. Manage the preventative maintenance, life cycle and energy management programs for City facilities. Support community organizations focused on recreation, sport, heritage, arts and culture. Divisions Cultural Development and Community Services Facility Services Recreation Services 2017 Highlights Work with Community Recreation Complex project team to ensure functionality of the facility; reduce public impact and engage stakeholders during construction. Host the second annual PoCo Grand Prix cycling event. Complete upgrades to Sun Valley Park infrastructure and add new play features. Implement Cultural Plan recommendations. Increase Leigh Square events and programs. Explore locations and partnership opportunites for a new community garden. Improve online registration system Budget Highlights

21 Department Overview: Police (RCMP) 2017 Highlights Key Responsibilities 2017 budget: $15,445, % of City budget Reduce crime and protect citizens from the adverse effects of criminal activity. Identify and address emerging public safety issues. Work in partnership with the City and citizens to ensure Port Coquitlam is a healthy, vibrant and safe community. Add three additional officers to the new Uniformed Crime Reduction unit working to increase visibility and target crime hotspots in Port Coquitlam, complementing four officers added in Reduce criminal activity related to the three tenets of crime reduction prolific offenders, hotspots and crime causation factors. Reduce collisions related to high-risk groups and contributing factors. Increase participation in police volunteer programs. Increase positive interaction between the team and citizens. Invest in training and developing the team. Enhance front-line client service. Divisions RCMP Public Safety Building (RCMP detachment) Info and feedback: 19

22 Service Overview: Utilities Sewer 8% Water 12% Solid Waste 4% Utilities are the water, sewer and solid waste services provided by the City. Property owners receive a separate utility bill each February for water and sewer services. Solid waste services are included in the property tax bill. The majority of water and sewer expenditures are flow-through costs for water supply and sewer discharge services provided by Metro Vancouver total budget: $23,099,900 24% of City budget Water Utility 2017 budget: $11,461,700 Function Provides a supply of high quality, potable water, at flows and pressures suitable for fire protection Highlights Develop and implement a rainbarrel program. Implement the BC One-Call process. Create key performance indicators for each activity. Sewer Utility 2017 budget: $8,255,100 Function Provides for the collection and disposal of liquid wastes Highlights Implement the BC One-Call process. Create key performance indicators for each activity. Solid Waste Utility 2017 budget: $3,383,100 Function Provides for the collection and management of garbage, recycling and green waste Highlights Coordinate ambassador outreach program to improve public compliance in waste-sorting and use of wildlife-resistant cart locks. Create key performance indicators for each activity Budget Highlights

23 Budget Best Practices The City of Port Coquitlam has won the Distinguished Budget Award for 19 years in a row. The Government Finance Officers Association of the United States and Canada (GFOA) has established the Distinguished Budget Presentation Award to encourage governments to prepare budget documents of the highest quality to meet the needs of decision-makers and residents. Each budget document submitted is evaluated using a comprehensive evaluation checklist and those which are judged proficient receive the award ( The City of Port Coquitlam received a Distinguished Budget Presentation Award from the Government Finance Officers Association for the Financial Plan for the 19th consecutive year. To receive this award, the City had to satisfy internationally recognized guidelines for effective budget presentation. These guidelines assess how well the City s budget serves as a policy document, a financial plan, an operations guide and a communication device. Budget documents must be proficient in all four categories to receive this award. The City believes our current budget process continues to conform to program requirements, and it will be submitted to GFOA to determine its eligibility for another award upon completion of this budget cycle. The Government Finance Officers of the United States and Canada is a non-profit professional association serving 17,500 finance professionals throughout North America. The GFOA s Distinguished Budget Presentati on Award Program is the only national awards program in governmental budgeting. Info and feedback: 21

24 Share Your Feedback! 1. Are you a Port Coquitlam resident or taxpayer? Yes No 2. What measures would you like to see to reduce traffic speeds and improve pedestrian safety within neighbourhoods? Speed humps Improved lighting Reduced speeds Crosswalk curb bulges Roundabouts Narrower roads Other: 3. Do you feel you get good value for your tax dollar in Port Coquitlam? Yes No Please explain why: Go to to give your feedback, or complete the form below. Submit to budget@portcoquitlam.ca or to City Hall, 2580 Shaughnessy St., Port Coquitlam BC, V3C 2A8 SAVE TIME & POSTAGE: go to portcoquitlam.ca/ budget 4. How do you feel about the level of service you get in the following areas? Exceeds Expectation Meets Expectation Needs Improvement Road Conditions Additional comments Traffic Control (lights, signals, crosswalks) City Cleanliness and Attractiveness Garbage, Recycling and Green Cart Fire Services Police Services Parks and Trails Recreation and Culture 5. If you could reduce or eliminate either one City service or one of the planned ongoing enhancements in exchange for lower taxes, what would it be and why? 6. If you could improve one City service or add another enhancement to the budget, recognizing that it could increase taxes, what would it be and why? 7. Are you satisfied with the budget information available to you this year? Yes No Please explain why: 8. How did you learn about this survey? Mailed to my home Newspaper City website Social media Info & online feedback form: