Webinar: AS9100C Most Common NCRs. Aaron Troschinetz Technical Manager, Aerospace SAI Global Assurance Services

Transcription

1 Webinar: AS9100C Most Common NCRs Aaron Troschinetz Technical Manager, Aerospace SAI Global Assurance Services

2 Our Presenter Today Aaron Troschinetz Aerospace Operations & Technical Manager SAI Global Assurance Services SAI Global, a global market leader in 3rd party conformance assessments within the Aerospace sector, providing cost-effective risk management solutions and programs such as AS9100C, AS9110B and AS9120A; intends to discuss some of the relevant requirements for AS9100C in conjunction with public materials available in the Aerospace sector (ref. IAQG 9100:2009 Revision Overview ). Additional information available through:

3 Agenda Industry Raised Focus with AS9100C 9100:2009 Key Changes Closer Look into Risk Management Common NCRs by Clause Q&A

4 Industry Raised Focus with AS9100C EQUAL attention on BOTH Process conformance (AS9100/AS9110/AS9120) and Process performance PURPOSE is still to raise On-Time, On-Quality Delivery (OTOQD) across the larger Aerospace sector FOCUS with newer sections within the standards on the NEW managements including configuration management, project management and risk management

5 9100:2009 Key Changes - TEXT (As available

6 Closer Look into Risk Management

7 Closer Look into Risk Management cont.

8 Common NCRs by Clause Clause/Requirement Control of Documents/ Control of Records (ref & 4.2.4) Issues ( NOTs ) 1) Documents with required control are NOT controlled; 2) Records required to be maintained are NOT maintained; 3) External origin documents are NOT identified and distribution controlled Customer Focus (ref. 5.2) 1) Customer requirements are NOT determined; 2) Product conformity and OTD is NOT measured; 3) Actions (when product conformity and OTD performance are NOT met) are NOT available Risk Management/ Configuration Management (ref & 7.1.3) 1) Responsibility, Definition, Identification, Mitigation and Acceptance of Risk is NOT available relative to Risk Management; 2) Configuration identification is NOT available OR configuration audits NOT being conducted relative to Configuration Management Information received via collection of actual audit results, auditor feedback and Oversight.

9 Common NCRs by Clause cont. Clause/Requirement Design and Development Verification & Validation (ref & 7.3.6) Purchasing Process (ref ) Issues ( NOTs ) 1) Verification is NOT done checking outputs against original input requirements; 2) Validation is NOT done checking to make sure the resulting product is capable of meeting requirements for application; 3) Either NOT including appropriate customer requirements 1) Identification and maintenance of an Approved Supplier List (ASL) is NOT complete; 2) Suppliers are NOT initially evaluated and re-evaluated appropriately ; 3) Risk is NOT appropriately identified and managed with suppliers (as required) Control of Monitoring and Measuring Equipment (ref. 7.6) 1) Monitoring and measurement equipment is NOT being calibrated or verified (as required); 2) Monitoring and measurement environmental conditions are NOT appropriate (as required and defined); 3) Calibration or verification methods is NOT possible to appropriate measurement standards Information received via collection of actual audit results, auditor feedback and Oversight.

10 Common NCRs by Clause cont. Clause/Requirement Internal Audit (ref ) Issues ( NOTs ) 1) Internal audit schedules are NOT followed; 2) Internal audit nonconformities are NOT appropriately being resolved Corrective Action (ref ) 1) Appropriate cause of nonconformity is NOT defined; 2) Corrective action is NOT flowed out to other nonconforming product or suppliers Information received via collection of actual audit results, auditor feedback and Oversight.

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13 Auditing, Certification & Training AS9100C AS9110B AS9120 ISO ISO/TS ISO ISO 9001 ISO OHSAS GMP Supply Chain Compliance Management Integration (multiple standards)

14 Training AS9100 Rev C Executive Overview AS9100 Foundation Course RABQSZ Certified AS9100 Aerospace Industry Specific Course RABQSA Certified AS9110 Requirements Course elearning: Online Internal Auditor Training ISO 9001 Essentials for Everyone 20% Discount*! Code: ASNCRWEB20 *discount not valid for elearning courses

15 AS Foundation Course - RABQSA Certified AS Aerospace Industry Specific Course - RABQSA Certified IAQG Sanctioned Aerospace Auditor Transition AS9100 Rev C AS9100 Rev C - Internal Auditor Course AS Lead Auditor Course - RABQSA Certified 20% Discount*! Code: ASNCRWEB20 Corrective and Preventative Action (CAPA) Enhancing Management Representative Skills to Support Organizational Support Process Based Auditing for Business Improvement ISO Internal Auditor Course ISO Lead Auditor Course - RABQSA Certified ISO and OHSAS Implementation Course ISO 9001, ISO 14001, OHSAS Integrated Management System Auditor Training *discount not valid for elearning courses

16 Upcoming AS91XX, QMS & EHS Training Anaheim, CA Atlanta, GA Baltimore, MD Boston, MA Charlotte, NC Chicago, IL Dallas, TX Houston, TX Los Angeles, CA Nashville, TN Orlando, FL Calgary, AB Edmonton, AB Halifax, NS Montreal, QC Toronto, ON Ottawa, ON Vancouver, BC 20% Discount*! Code: ASNCRWEB20 *discount not valid for elearning courses

17 Request more information on Training and Certification Visit our blog: SAI Global Assurance Services

18 SAI Global Assurance Services Aaron Troschinetz Aerospace Operations & Technical Manager (Americas) (216)

19 THANK YOU FOR ATTENDING

20 Questions answered during the Webinar Q: Should we be auditing our suppliers on site? We do a paper audit. Q: We send NCR's to our sub-tiers, but often won't get a response. These are usually customer directed sources or sole suppliers. Can this effect our rating? Q: I heard that PAR's (Preventive Action Requests) are going to be handled differently soon. Anything on that? Q: What are the main components of a successful Risk Management program? Q: Will AS9100 be updated or revised with the update to ISO 9001 in 2015? Q: I see many supplier evaluating and approving their vendors listing them as ISO 9001 or AS9100 /AS9110 certified, is this enough to meet the supplier validation requirements by the standard? Q: We don t have trouble with an internal audit schedule, but top management seems to put this second to production. How do I escalate this with top management?