COUNCIL APPROVED MARCH 10, 2016

Transcription

1 56 COUNCIL APPROVED MARCH 10, 2016

2 TABLE OF CONTENTS Introduction... 1 Cost of Municipal Services Average Allocation for Municipal Services Multi Year Operating... 4 Source of Operating Revenues... 5 How Operating Dollars Are Spent By Service Program... 5 How Operating Dollars Are Spent By Expenditure Type... 6 Overview of the Annual New Property Tax Requirement from Rates by Service Program... 7 User Fees... 8 Capital Highlights Expenditures by Classification Capital by Classification Lifecycle Renewal Capital Growth Capital Service Improvement Capital Capital by Funding Source Capital by Service Strategic Investments Reserves and Reserve Funds Highlights Reserve Fund Allocation The Future: Funding Needs and Narrowing the Infrastructure Gap Debt Overview Key Components of Debt Management Strategy Property Tax Supported Debt Levels and Servicing Costs Assessment Growth Appendix A Corporate Operating Overview Appendix B Approved Service Program Detail Culture Economic Prosperity Environmental Services Parks, Recreation & Neighbourhood Services Planning & Development Services Protective Services Social & Health Services Transportation Services Corporate, Operational & Council Services Financial Management...208

3 TABLE OF CONTENTS - CONTINUED Appendix C Capital Overview Capital With Forecasts for Major Capital Works in Ten Year Plan Lifecycle Renewal Capital Growth Capital Service Improvement Capital Appendix D Reserves/Reserve Funds Overview Appendix E Debt Overview...279

4 INTRODUCTION THIS YEAR S BUDGET MARKS THE FIRST YEAR THE CITY OF LONDON APPROVED A MULTI-YEAR BUDGET THAT COVERS A FOUR YEAR PERIOD THAT IS LINKED TO COUNCIL S STRATEGIC PLAN. The tax supported base operating budget has been approved with an average annual increase of 2.4%. The base operating budget increase is primarily to maintain existing service levels. In addition, there were 25 strategic investments that were approved resulting in an additional average annual increase of 0.4%. The approved average annual tax levy from rates is 2.8%. The annual increases from are illustrated below. 4% = 2.5% 0.2% 2.3% = 2.9% 0.5% 2.4% 2.3% = 2.9% 0.6% = 2.9% 2.5% 0.4% 0% Subject to rounding Page 1

5 COST OF MUNICIPAL SERVICES The cost of municipal services for an average residential rate payer from is composed of an approved average annual increase of $64 for the base budget and a further average annual increase of $12 for strategic investments. The total approved average annual increase of 2.8% reflects an average annual increase of $76 or total increase over four years of $ AVERAGE Additional Cost For Base 1 $60 $64 $63 $70 $64 Additional Cost For Strategic Investments 1 $6 $13 $16 $11 $12 Total Cost Of Municipal Services 1 $2,589 $2,655 $2,732 $2,811 $2,892 $2,773 Total Increase Subject to rounding $66 $77 $79 $81 $76 2.5% 2.9% 2.9% 2.9% 2.8% NOTES: 1) Average rate payer owning a home with an assessed value of $221,000. Municipal property tax amount is subject to tax policy. Excludes the Education tax portion which is set by the Province (2015 $431). 2) Amounts reported subject to annual budget updates. Tax rates are applied to the current value assessment of each property as determined by the Municipal Property Assessment Corporation (MPAC), which is an independent body formed by the Provincial government and funded by municipalities. On an individual level, most residential property owners will experience a tax change either above or below the average municipal property tax increase. The following general rules can be used: o o o If your percentage increase year over year for your tax bill is larger than the average municipal property tax change, you may have experienced an increase due to reassessment. If your percentage change year over year for your tax bill is relatively close to the average municipal property tax change, you may not have experienced a reassessment related tax increase or decrease. If your percentage change year over year for your tax bill is less than the average municipal property tax change, you may have experienced a decrease due to reassessment. Page 2

6 Unlike goods purchased by consumers where there is a tangible product that is received each time there is a transaction, many public services provided to residents such as garbage collection or road maintenance are not paid for as the services are used or received. For this reason, many residents may not be aware of the costs associated with the vast array of services offered by the municipality. The table below shows a breakdown of the costs of services that make up the average property tax bill of $2,773. Note: Subject to rounding and changes to tax policy. Excludes the Education tax portion which is set by the Province. Page 3

7 MULTI-YEAR OPERATING BUDGET THE MULTI-YEAR OPERATING BUDGET HAS BEEN APPROVED WITH AN INCREASE FROM RATES OF $60.9 MILLION REPRESENTING AN AVERAGE ANNUAL INCREASE OF 2.8%. The increases are primarily to maintain existing service levels. This means that most services and programs contained in the multi year base operating budget will maintain the same level of service that is currently provided to the community with only a few service adjustments. The table below provides a corporate overview of the multi year budget. $000's Average Increase / (Decrease) Annual Percentage Increase / (Decrease) Total Expenditures 1 804, , , , , , % Revenues: Non Property Tax Revenues 286, , , , ,272 38, % Property Tax From Rates 517, , , , ,108 60, % Assessment Growth 2 6,206 6,206 6,206 6,206 6,206 Total Revenues 804, , , , , , % Subject to rounding. 1) Total expenditures from is $3.5 billion. 2) Assessment growth of 1.2% or $6.2 million in Page 4

8 The source of revenue contained in the multi year budget totals $3.5 billion. As shown in the chart below, the largest source of revenue is property taxes which accounts for 64% of total revenues which remains unchanged from the 2015 budget. The allocation of the multi year budget for operating expenditures by service program is shown in the chart below. The proportionate expenditure allocation by service program is consistent with the 2015 budget. Note: Financial Management includes assessment growth of 1.2% or $6.2 million in Assessment growth to be allocated to service areas during Page 5

9 The operating budget is shown by expenditure type below. The personnel component of the budget represents approximately 38% of the total expenditure budget. How Operating Dollars are Spent By Expenditure Type $3.5 Billion Expenditure Expenditures ($millions) % Of Personnel 1, % Administrative % Financial % Purchased Services % Materials & Supplies % Vehicle & Equipment % Transfers % Recovered & Other Expenses (66) (1.8%) Total Expenditures 3, % Subject to rounding. 1) Financial expenses are primarily related to funding the capital plan. 2) Transfers includes assessment growth of 1.2% or $6.2 million in Assessment growth to be allocated to service areas during Page 6

10 The table below provides an overview of the annual net property tax requirement from rates by service program. Service Program $000's Net Increase / (Decrease) Average Annual Net Increase / (Decrease) Culture 23,467 23,938 24,315 24,658 24,993 1, % Economic Prosperity 12,728 11,818 11,860 11,903 11,922 (806) (1.6%) Environmental Services 20,042 20,443 20,777 21,330 21,787 1, % Parks, Recreation & Neighbourhood Services 30,740 31,523 32,598 33,083 33,512 2, % Planning & Development Services 5,913 6,449 6,411 6,610 6, % Protective Services 154, , , , ,576 7, % Social & Health Services 66,180 65,439 65,100 63,445 64,501 (1,679) (0.6%) Transportation Services 61,459 62,258 63,358 64,802 66,116 4, % Corporate, Operational & Council Services 48,379 48,543 49,789 49,420 49, % Financial Management Capital Financing Capital Levy 33,283 34,412 36,712 39,392 41,842 8, % Debt Servicing 37,525 37,112 37,555 38,556 40,015 2, % Contribution to Capital Reserve Funds 25,757 27,742 30,242 32,942 34,142 8, % Other Related Financing Contingencies 14,032 19,441 23,814 28,579 34,642 20, % Other Corporate Revenues & Exp. (22,724) (21,645) (21,198) (19,900) (19,142) 3, % Finance 5,532 5,588 5,609 5,646 5, % Net 1 517, , , , ,108 60,957 Annual $ Net Increase / (Decrease) 13,076 15,641 15,840 16,400 60,957 15,239 Annual % Net Increase / (Decrease) 2.5% 2.9% 2.9% 2.9% 2.8% Subject to rounding. 1) Total net budget from is $2.2 billion. Page 7

11 USER FEES USER FEES ARE CHARGES IMPOSED BY THE MUNICIPALITY TO PROVIDE SPECIFIC SERVICES TO ITS CITIZENS. THIS REVENUE SOURCE IS INTENDED TO RECOVER ALL OR PART OF THE COSTS ASSOCIATED WITH PROVIDING THE SERVICE. The City of London anticipates raising $3.5 billion in revenue for the Property Tax Supported to support operations. User fees account for $179.6 million of the total operating revenue or 5 cents of every municipal revenue dollar collected. Parks, Recreation & Neighbourhood Services is the greatest contributor to user fee revenue for the City of London. From , $66.8 million of the total $179.6 million budgeted user fee revenue from civic service areas is anticipated to come from Parks, Recreation & Neighbourhood Services. This area charges a variety of user fees in service areas such as aquatics, arenas, community recreation and leisure programming, community centres, golf courses, sports services and Storybook Gardens. The pie chart below highlights the total user fee revenue to be collected for Civic Service Areas (Boards & Commissions are reported as the net expenditure to the City and are therefore excluded from the user fee breakdown). Note: Revenues in the pie chart above are rounded to thousands of dollars ($000 s). Page 8

12 The table below highlights the increase or decrease in each service programs user fee revenue from 2015 to These increases or decreases occur gradually over the course of the multi year budget. Figures in thousands of dollars ($ 000's) Service Program Increase/ (Decrease) Culture Services (20) Environmental Services 4,125 4, Parks, Recreation & Neighbourhood 16,143 17, Planning and Development 6,565 6, Protective Services 3,332 3, Social & Health Services 5,501 5, Transportation Services 3,724 3, Corporate, Operational & Council Services 3,051 3, Financial Management Total User Fees For Civic Service Areas 43,711 45,784 2,073 Subject to rounding Page 9

13 CAPITAL BUDGET HIGHLIGHTS Capital Investment in London Helps the City Grow and Prosper The rapid transit initiative will be the largest capital investment in the City s history. The ten year capital plan includes $355 million for rapid transit which includes road widenings, terminals and buses. Beyond rapid transit, the multi year budget ( ten year capital plan) also includes an additional $351 million ($772 million) investment in transportation: o road widenings $224 million ($449 million) o bridges and roads life cycle improvements $96 million ($238 million) o transit buses $31 million ($85 million) A total investment of $54 million in solid waste projects to address long term disposal issues. For recreation facilities, the final approval for the new East Southeast Aquatics facility and additional funding for the Southeast Arena facility total $35 million, plus another $35 million for recreation facilities lifecycle improvements. The capital budget is presented with proposed details for , the multi year budget period, plus a forecast for the next six years ( ). Together, these make the ten year capital plan. This ten year plan helps Council meet longer term objectives for the community and ensures good strategic financial planning principles are maintained. Within the capital budget and plan, there are three classifications for capital projects: lifecycle renewal, growth and service improvement. Expenditures $millions 2016 Approved 2017 Approved 2018 Approved 2019 Approved Multi year Forecast Forecast Total Lifecycle Renewal $ $754.3 Growth $ $870.2 Service Improvement $ $243.7 Total Expenditures $197.9 $204.2 $256.8 $213.1 $872.0 $996.2 $1,868.2 Page 10

14 Major Capital Works in Ten Year Plan ($ millions) Two Multi purpose Rec Centres East Southeast (design 2015, fully funded 2016) and Southeast (fully funded in 2019) $ Public Housing $8.8 $13.2 Fanshawe Park Road East (Adelaide to Highbury) (Construction 2016) $11.3 Western Rd Widening (Platts Lane to Oxford) (Construction 2018) $23.1 Wharncliffe Rd Widening & Improvements (Becker to Springbank)(Construction 2019) $22.1 Other Road Widening & New Initiatives $167.6 $224.9 Roads and Bridges Lifecycle Renewal, i.e.: Veterans Memorial Parkway (construction from City boundary to Oxford) Fanshawe Park Rd E. (construction from Highbury to Clarke Rd) Huron St (construction from Barker to Sandford) Queen's Bridge (over Thames River) Construction on various Road Rehabilitation projects $95.8 $141.8 Rapid Transit Investment (Incl. Road Widening and buses) $267.8 $86.7 CAPITAL BUDGET BY CLASSIFICATION Capital projects are classified based on their purpose and funding source. 40% of the 10 year capital plan is for Lifecycle Renewal projects because maintaining current assets is a high priority. 47% of the plan is allocated to Growth projects included in the Council approved 2014 DC By law. The remaining 13% of the capital plan is earmarked for Service Improvement projects to improve service or address an emerging need. The sections below discuss each classification in more detail. Page 11

15 LIFECYCLE RENEWAL CAPITAL BUDGET (MULTI YEAR) TEN YEAR PLAN $291.0 MILLION $463.4 MILLION $754.3 MILLION Lifecycle Renewal projects maintain the infrastructure that is in place today (e.g. projects that resurface roads, replace roofs, and replace equipment). This is a high priority component of the capital budget. The goal is to keep systems and facilities in good repair, and planned regular maintenance is cheaper in the long run than sporadic emergency work. The City s Corporate Asset Management Plan focuses on what is needed to achieve established levels of service (LOS), plan lifecycle asset management, identify long term asset investment needs and cope with the growing infrastructure gap. Lifecycle Renewal projects address the management of existing infrastructure as well as the gap. In December 2015, an update was provided on the progress made with respect to the implementation of approaches contained within the Corporate Asset Management Plan Improvements have been identified in Page 12

16 Transportation and Information Technology Services which were evident by positive changes in overall grades in 2015 over those in 2013 for both roads, structures, and traffic along with IT infrastructure, end user devices, and application. These improvements are due to increased funding for these areas which was endorsed by Council through budget decisions in 2014 and Over the next ten years the Transportation and Information Technology Services infrastructure gap is estimated to decrease by $67 million in comparison to the 10 year gap ( ) that was identified in the State of Infrastructure Report It should be noted that Transportation Services has the biggest projected 10 year infrastructure gap at $215.6 million, but this is down from the 10 year gap of $271.6 million that was reported in TARGET 0% Financing Strategy for Lifecycle Renewal Capital The Corporate Strategic Financial Plan, endorsed by Council, guides the funding mix for each capital budget classification. The plan calls for Lifecycle Renewal projects to be funded by capital levy and reserve funds, with a reduced reliance on debt. This is referred to as pay as you go funding. Debt is not an appropriate funding source for the renewal of current assets. The chart on the next shows debt financing for Lifecycle Renewal decreasing significantly since Debt is forecasted to be 0% by The benefits of moving to pay as you go financing for Lifecycle Renewal include: 1) Reduces cost to the taxpayer in the long run for renewing and maintaining infrastructure. 2) Creates intergenerational equity those who benefit from the asset pay for the asset. 3) Creates debt capacity for increased investment in growth and new initiative projects that benefit future taxpayers. Page 13

17 GROWTH CAPITAL BUDGET (MULTI YEAR) TEN YEAR PLAN $513.6 MILLION $356.6 MILLION $870.2 MILLION Growth projects are planned to extend services into newly developed areas of the City (e.g. a road widening to handle additional traffic from new subdivisions). Growth projects are not always immediately imperative, but in the long run the City has a responsibility to provide adequate services to newly developed areas. The capital budget for Growth over the multi year budget period ( ) increased $8.5 million to $513.6 million from the 2015 budget, primarily from increases to roadways projects and the southeast recreation centre projects. Over the ten year period, the Growth capital plan increased $22.9 million to $870.2 million. This plan includes $355 million for the rapid transit initiative, including road widenings and buses. Two thirds of the funding for this initiative is planned to be provided by senior governments. The ten year plan also includes $449 million for other road widenings. Page 14

18 The Rapid Transit initiative is a major strategic initiative for the City of London. The business case for rapid transit includes options from base bus rapid transit (BRT) to full light rail transit (LRT), ranging from $260 million to $1.2 billion. The amount included in the base capital budget includes 1/3 funding from each of the federal and provincial governments with the City s contribution capped at $125, the majority from development charges. Senior governments will be approached for additional funding for options exceeding the current base budget. Preliminary Preferred Rapid Transit Network Financing Strategy for Growth Capital The Strategic Financial Plan requires Growth projects be primarily supported by DC s. DC s are collected when building permits are issued for new construction. Certain growth projects (e.g. rapid transit) also heavily depend on senior government support. 13% of the current ten year plan for growth is tax supported, primarily debt. Debt is appropriate for new assets with a long life. The tax supported portion is referred to as the non growth component which is defined within the DC Study for each growth project. Page 15

19 SERVICE IMPROVEMENT CAPITAL BUDGET (MULTI YEAR) TEN YEAR PLAN $67.4 MILLION $176.3 MILLION $243.7 MILLION Service Improvement projects provide a new or improved level of service or address an emerging need (e.g. purchasing property for industrial land). These projects are optional, but the case may be compelling. Financing Strategy for Service Improvements Capital The Strategic Financial Plan for Service Improvement projects sees a mix of capital levy and reserve fund, as well as debt and non tax support, depending on the nature of each specific project. The ten year plan for service improvement includes: Industrial Land Servicing $50 million New & Emerging Solid Waste Technologies $35 million Long Term Disposal Capacity $19 million Page 16

20 CAPITAL BUDGET BY FUNDING SOURCE Source of Financing $millions 2016 Approved 2017 Approved 2018 Approved 2019 Approved Multi year Forecast Total 2016 to 2025 Capital Levy (Pay as you go) Debenture Reserve Fund Other Total Tax Supported $89.7 $86.6 $93.5 $93.5 $363.3 $547.8 $911.1 Debenture (Supported by DC's) Reserve Fund (Dev Charges) Federal Grants (Gas Tax) Provincial Grants Senior Government Other Total Non Tax Supported $108.2 $117.6 $163.3 $119.6 $508.7 $448.4 $957.1 Total Financing Available $197.9 $204.2 $256.8 $213.1 $872.0 $996.2 $1,868.2 The capital budget is funded by tax supported contributions (capital levy, reserve funds, debt) and non tax supported contributions (development charges revenue and senior government funding). The Corporate Strategic Financial Plan calls for the lifecycle renewal budget to be financed completely by capital levy and reserve funds. Debt is not an appropriate source of financing for renewal of existing assets. Both capital levy and reserve fund contributions are scheduled to increase moderately each year to support this Financial Plan. Currently, debt is essentially eliminated from the lifecycle renewal budget in Debenture financing has remained stable in the capital forecast. A $26 million cap on the average total debt financing over the ten year plan remains in place and contributes to this stability. Non tax supported funding (primarily development charges or senior government support) is applied to growth related projects. There are $870 million of growth projects in the ten year plan with 87% of those supported by development charges ($516 million) or senior government ($236 million). The Rapid Transit initiative (total $355 million) includes two thirds support from senior government ($236 million) and considerable support from development charges ($108 million). Page 17

21 CAPITAL BUDGET BY SERVICE By Service $millions 2016 Approved 2017 Approved 2018 Approved 2019 Approved Multi year Forecast Total Culture Economic Prosperity Environmental Services Parks, Recreation & Neighbourhood Services Planning & Development Services Protective Services Social & Health Services Transportation Services ,220.4 Corporate, Operational & Council Services Total Financing Available $197.9 $204.2 $256.8 $213.1 $872.0 $996.2 $1,868.2 Transportation Services, primarily road rehabilitation, dominates the capital budget with projects worth $1.2 billion or 66% of the ten year capital plan. Major projects include: Roads & Bridges Lifecycle Renewal $238 million Future Road Widenings $449 million Rapid Transit Initiative $355 million Parks, Recreation & Neighbourhood Services is the next largest area with $174 million over ten years. Major projects include: Recreation Facilities Lifecycle Renewal $35 million Parks & Urban Forestry Lifecycle Renewal $33 million Page 18

22 STRATEGIC INVESTMENTS In addition to the base budget, Council approved 25 strategic investments with total gross expenditure investment of $47.8 million over the period ($11.9 million average). Strategic Investments approved by Council are listed in the table below including a reference to the Strategic Area of Focus as defined in Council s Strategic Priorities. The expenditures and sources of financing for the approved strategic investments for each year of the multi year budget follows the table. STRATEGIC AREA OF FOCUS INITIATIVE FTE s Building a Sustainable City Library s Ten Year Capital Plan $1,900 Road Map 2.0 Road to Increased Resource Recovery and Zero 400 Waste Urban Forest Strategy 3,455 Thames Valley Corridor Plan 1,200 Road Safety Strategy 500 Rapid Transit Implementation Strategy State of Infrastructure Report 6,750 Green Bin Leading in Public Service Garbage Collection On board Weighing and Tracking Technologies $150 Technology Amanda 1,000 1 Establish Public Engagement as an Area of Focus 100 Service London Implementation Plan 3,947 3 Computerized Maintenance Management System 2,100 5 Strengthening our Community London Strengthening Neighbourhoods Strategy (LSNS) $780 1 Ontario Works Service Plan Low Income Supports Enhancement 2,080 3 Mental Health and Addictions Strategy London Homeless Prevention and Housing Plan London Homeless Prevention System Implementation Plan 3,800 Winter Maintenance Strategy 574 Enhance By law Enforcement 1, Growing Our Economy London Community Foundation s Back to the River Project $700 London s Downtown Plan Small Scale Projects 100 Regenerating Public Housing Plan 750 Dundas Place 15,614 City of London Internship Program 360 Brownfield Incentives 80 TOTAL $47, Note 1: FTE total of 17.5 reflects 1 temporary position for 2016 and 2017 pertaining to the Green Bin Strategic Investment. Page 19

23 STRATEGIC AREA OF FOCUS TOTAL INVESTMENT ($000) # INITIATIVE LEVY DEBT OTHER TOTAL Building a Sustainable City 1 Library s Ten Year Capital Plan $600 $1,300 (1) $1,900 2 Road Map 2.0 Road to Increased Resource Recovery and Zero Waste 3 Urban Forest Strategy 1,655 1,800 (1) 3,455 4 Thames Valley Corridor Plan 1,200 1,200 5 Road Safety Strategy Rapid Transit Implementation Strategy 7 State of Infrastructure Report 6, (1) 6, Green Bin Implementation Funding 135 (1) 135 Leading in Public Service 8 Garbage Collection On board Weighing and Tracking $150 $150 Technologies 9 Technology Amanda (4) 1, Establish Public Engagement as an Area of Focus Service London Implementation Plan 1,744 1, (2) 3, Computerized Maintenance Management System 2,100 2,100 Strengthening our Community 13 London Strengthening Neighbourhoods Strategy (LSNS) $750 $30 (1) $ Ontario Works Service Plan Low Income Supports 500 1,580 (3) 2,080 Enhancement 15 Mental Health and Addictions Strategy 200 (3) A. London Homeless Prevention and Housing Plan ,600 1,200 (2) 3,800 B. London Homeless Prevention System Implementation Plan 17 Winter Maintenance Strategy Additional Funding to Enhance By law Enforcement (1) 627 (4) 1,095 Growing Our Economy 18 London Community Foundation s Back to the River Project $700 (1) $ London s Downtown Plan Small Scale Projects Regenerating Public Housing Plan Dundas Place ,000 15, City of London Internship Program Brownfield Incentives TOTAL BY SOURCE OF FINANCE $21,841 $17,803 $8,126 $47,770 GRAND TOTAL $47,770 (1) Funding from Economic Development Reserve Fund (London Hydro Dividend) (2) Funding from Efficiency, Effectiveness & Economy Reserve (3) Funding from Social Service Reserve Fund and Provincial subsidy (4) User Fees Page 20

24 1 Library's Ten Year Capital Plan The need for an increase to the Library s capital projects was identified for 2016 as part of the 2015 budget development process. Funding is required to sustain the current infrastructure and avoid future costly repairs, upgrade meeting room spaces to meet public needs as well as increase rental revenue and to incorporate additional accessibility features Total Total Investment (Operating) (1) 1,300, , ,000 1,900,000 (1) Source of funding in 2016 = $1,300,000 from Economic Development Reserve Fund (London Hydro Dividend) 2 Road Map 2.0 Road to Increased Resou Residents expect the City to make continuous progress on increasing waste diversion and move closer to the Provincial goal of 60% waste diversion. Implementing new initiatives or expanding existing initiatives identified in the Road Map 2.0 is expected to result in 2% additional waste diversion (by weight) over the planning horizon. Total Investment (Operating) Total 200, , ,000 3 Urban Forest Strategy Operating Capital This initiative has two parts. The first, Initiative A, is maintaining existing trees as they pertain to the tree canopy cover targets in the approved Urban Forest Strategy. The second, Initiative B, has to do with increased planting and monitoring to achieve tree canopy targets. TOTAL INVESTMENT Capital Source of Financing: Total 200, , , ,000 1,055,000 1,800, , , ,000 2,400,000 2,000, , , ,000 3,455,000 Capital Levy 100, , , ,000 Other (Economic Development RF Hydro Dividend) 1,800,000 1,800,000 Total 1,800, , , ,000 2,400,000 4 Thames Valley Corridor Plan London s Thames Valley Pathway (TVP) currently has two major gaps that require additional funding beyond the base budget to complete. This business case addresses one gap which is located between Richmond and Adelaide Streets on the North Branch. Filling this gap would open the pathway system to a large area within the Northeast portion of the city. Total Investment (Capital) Capital Source of Financing: Total 200,000 1,000,000 1,200,000 Debt (1) 200,000 1,000,000 1,200,000 (1) Debt Servicing Costs = $314,332 (2017=$23,806, 2018=$145,263, 2019=$145,263) 5 Road Safety Strategy The LRSS is a five year plan to achieve a 10% reduction of injury and fatal collisions. Based on a comprehensive review of the 4 year traffic collision history and with the findings of several forms of public input collected by the City, six target areas were identified: Intersections; Distracted and Aggressive Driving; Young Drivers; Pedestrians; Cyclists; and Red Light Running. Total Investment (Capital) Capital Source of Financing: Total 125, , , , ,000 Capital Levy 125, , , , ,000 Page 21

25 6 Rapid Transit Implementation Strategy Over the next 20 years, London is projected to grow by 77,000 people and 43,000 jobs. By focusing this growth on Rapid Transit corridors, London can capitalize on its established transit supportive urban form, becoming a more attractive city in Ontario for regeneration and sustainable cost effective growth. Total Investment (Capital) (1) Total ~ ~ ~ ~ ~ (1) Source of funding is included in base capital budget business case included for reference purposes only. 7 State of Infrastructure Report As set out in the 2013 State of Infrastructure Report, increased investment is required over and above planned budgetary levels in order to mitigate and manage the growth in the infrastructure gap. Total Investment (Operating) Total 750,000 1,000,000 2,000,000 3,000,000 6,750,000 (1) Source of funding in 2016 = $750,000 from Economic Development Reserve Fund (London Hydro Dividend) 8 Garbage Collection On board Weighing Operating On board weighing technologies and radio frequency identification (RFID) tags are complementary systems that provide increased opportunities for route optimization, asset utilization and customer service. Fleet telematics (Fleetmatics) systems provide a wide variety of critical information that can be used to help manage all collection operations. Capital TOTAL INVESTMENT Capital Source of Financing: Total 45,000 45,000 90,000 30,000 30,000 60,000 75,000 75, ,000 Capital Levy 30,000 30,000 60,000 9 Technology Amanda The AMANDA system was first implemented in 1999 primarily to be used in the building and planning divisions to improve services to citizens. Over time, the use of AMANDA has expanded into most service areas in the corporation making it a corporate platform. To establish AMANDA as a viable, stable platform, to sustain it over time and to leverage it fully, the City needs to invest in bringing the system to the current supported standards as well as implement future upgrades that will be required every three years. Total Investment (Operating) (1) (1) Source of funding in = $400,000 from user fees Total 250, , , ,000 1,000, Establish Public Engagement as an Area of Focus In response to multiple Council requests, Planning Staff presented a report to the Planning and Environment Committee in March, 2015 which outlined a number of significant improvements that could be made to public engagement practices within the planning process. Total Investment (Operating) Total 25,000 25,000 25,000 25, ,000 Page 22

26 11 Service London Implementation Plan Total Operating (1)(2) 567, , , ,000 2,311,000 Capital Service London is about Delivering value through integrated customer centered service. This means that we want to deliver services that are important to citizens in a way that is focused on their needs ( citizen centered ). TOTAL INVESTMENT Capital Source of Financing: 570, , , ,000 1,636,000 1,137,000 1,079, , ,000 3,947,000 Debt (3) 537, , , ,000 1,603,000 Reserve Fund (EEE RF) 33,000 33,000 (1) Source of funding in 2016 = $567,000 from the EEE Reserve Fund (2) Excludes operating budget impact associated with capital financing (3) Debt Servicing Costs = $350,151 (2017=$63,920, 2018=$125,377, 2019=$161,218) 570, , , ,000 1,636, Computerized Maintenance Management System The proposed Computerized Maintenance Management System (CMMS) initiative will become the nucleus of the City s day today operations, enabling staff to deliver a strategic, timely, effective, efficient and economical service to its valued customers. Further, a CMMS will have the capability of providing critical information to support the Corporate Asset Management program. Total Investment (Operating) Total 100, , , ,000 2,100, London Strengthening Neighbourhoods Strategy (LSNS) LSNS is fundamentally a resident driven strategy that invited and encouraged resident participation and engagement to help make all of London s neighborhoods stronger. Additional funding is required to support the next phase of the LSNS in order to support neighbourhood decision making by growing the SPARKS! Program, which allocates funds to each neighbourhood enabling neighbourhood driven projects that residents create and implement as one neighbourhood. Total Investment (Operating) (1) Total 30, , , , ,000 (1) Source of funding in 2016 = $30,000 from Economic Development Reserve Fund (London Hydro Dividend) 14 Ontario Works Service Plan Low Income Supports Enhancement The Bridges out of Poverty/Circles initiative has operated in London since 2011, to expand the understanding of poverty and the issues facing those who experience it. Funding to continue the implementation of this program is being requested to support costs for the delivery of the 15 week Getting Ahead program and the Circles model. Total Investment (Operating) (1) Total 520, , , ,000 2,080,000 (1) Source of funding from = $540,000 from the Social Services Reserve Fund and $1,040,000 from MCSS funding 15 Mental Health and Addictions Strategy A community mental health and addiction strategy has been identified in the City of London Strategic Plan as one important approach to assist in the elimination of barriers for individuals facing poverty, mental health and addiction. Mental health and addictions are health issues and as such, the Province is the lead. Current needs exceed services and funding available and projections suggest service needs will continue to increase significantly over the next seven years. Total Investment (Operating) (1) Total 100, , ,000 (1) Source of funding from = $100,000 from the Social Services Reserve Fund and $100,000 from MCSS funding Page 23

27 16.A London Homeless Prevention and Housing Plan Operating funding is required for housing supplement programs available to households moving from homelessness into housing. Housing supplements will be provided to a minimum 150 households at an annual cost of $200,000 for year one, $400,000 for year two and $500,000 each subsequent year. These housing supplements provide an immediate and effective way to support individuals attaining housing in areas where they believe they can succeed Total Total Investment (Operating) 200, , , ,000 1,600, B London Homeless Prevention System Implementation Plan The London Homeless Prevention System Implementation Plan (Initiative B) calls for investing in our youth experiencing homelessness. To respond to the growing trend of youth, the goal is to design and open a youth focused Housing First Emergency Shelter, aimed at rapid housing, reconnection to family and lasting support services Total Operating 500, ,000 1,000,000 Capital 1,200,000 1,200,000 TOTAL INVESTMENT 1,200, , ,000 2,200,000 Capital Source of Financing: Reserve Fund (EEE Reserve Fund) 1,200,000 1,200, Winter Maintenance Strategy Option G November 3, 2015, Civic Works Committee received a report on various options to enhance the existing winter maintenance program. There were several options presented at the time for winter maintenance of sidewalks and paths with associated costs projected. This investment deals with Option G in the business case. Expand to Class 2 or 3 sidewalk ONLY to service to parks where those paths are the preferred pedestrian routes 50% of park pathways 55km at $1688/km Total Total Investment (Operating) 92,840 92,840 92,840 92, , Winter Maintenance Strategy Option H November 3, 2015, Civic Works Committee received a report on various options to enhance the existing winter maintenance program. There were several options presented at the time for winter maintenance of sidewalks and paths with associated costs projected. This investment deals with Option H in the business case. Expand Class 3 sidewalk service to the balance of the TVP 30km at $1688/km Total Total Investment (Operating) 50,640 50,640 50,640 50, , London Community Foundation s Back to the River Project The goal of this project is an active, accessible and attractive riverfront to give Londoners a place to work, play and call home; a place that draws the community together. This investment is specific to the Environmental Assessment. Total Investment (Capital) Capital Source of Financing: Other (Economic Development Reserve Fund (London Hydro Dividend)) Total 700, , , ,000 Page 24

28 20 London s Downtown Plan Small Scale Projects With the launch of Our Move Forward, a base roster of 18 small & medium scale projects was drafted to implement the 6 Strategic Direction in the Plan. They respond to current and foreseeable needs and opportunities, spanning a period of two 4 year budget cycles so that options can be weighed with flexibility to advance or postpone projects and their timelines. Total Investment (Capital) Capital Source of Financing: Total 100, ,000 Capital Levy 100, , Regenerating Public Housing Plan The 2018 funding request will be utilized to develop a detailed strategic plan that will define the process for regeneration/redevelopment of LMHC properties, inclusive of funding and partnership strategies, tenant impact and engagement strategies. The initial focus of regeneration activities will be on the re development of aging townhouse complexes. The 2019 funding request will provide for necessary assessment, land valuation and other costs to initiate the regeneration process and will be the basis for future capital development. Total Investment (Capital) Capital Source of Financing: Total 250, , ,000 Capital Levy 250, , , Dundas Place Initiative A The project aims to turn Dundas Street between Wellington Street and the Thames River into a flexible street serving as a prominent public place in London beyond just a space to move through. Instead it will become a destination to arrive at for shopping, leisure, civic activities and celebrations. This table illustrates initiative A, My Dundas, the EA that will develop the design concepts for the street Total Operating (1) 50,000 50,000 Capital 600,000 6,400,000 6,300,000 13,300,000 TOTAL INVESTMENT 600,000 6,400,000 6,350,000 13,350,000 Capital Source of Financing: Debt (2) 600,000 6,400,000 6,300,000 13,300,000 (1) Excludes operating budget impact associated with capital financing (2) Debt Servicing Costs = $950,600 (2018=$72,874, 2019=$877,726) 22 Dundas Place Initiative B The project aims to turn Dundas Street between Wellington Street and the Thames River into a flexible street serving as a prominent public place in London beyond just a space to move through. Instead it will become a destination to arrive at for shopping, leisure, civic activities and celebrations. This table illustrates Initiative B, implementing the recommendations of the My Dundas EA, regarding possible re routing in consultation with London Transit Commission Total Operating (1) 282, , ,000 Capital 1,700,000 1,700,000 TOTAL INVESTMENT 1,700, , ,000 2,264,000 Capital Source of Financing: Debt (2) 1,700,000 1,700,000 (1) Excludes operating budget impact associated with capital financing (1) Debt Servicing Costs = $412,952 (2018=$206,476, 2019=$206,476) Page 25

29 23 City of London Internship Program The funding will expand the existing program to provide for the addition of two full time internships of up to 12 months. This will provide an opportunity for the foreign trained professionals, who require longer term placement, to obtain accreditation in their chosen profession. Total Investment (Operating) Total 120, , , , Brownfield Incentives This initiative will reinstate a previous incentive program under the Brownfields Community Improvement Program. This program provided funding for site assessments to help determine the extent of any brownfield conditions. Total Investment (Operating) Total 20,000 20,000 20,000 20,000 80, Green Bin Implementation Funding This is funding to support the potential implementation of a future green bin program Total Total Investment (Operating) (1) 35, , ,000 (1) Source of funding in 2016 = $35,000 from Economic Development Reserve Fund (London Hydro Dividend) 26 Additional Funding to Enhance By law Enforcement This case requested additional funding to enhance by law enforcement through the hiring of additional by law officers Total Investment (Operating) (1) Total 195, , , ,000 1,095,000 (1) Source of funding in 2016 = $104,000 from the Economic Development Reserve Fund (London Hydro Dividend) and from = $627,000 from user fees Page 26

30 RESERVES AND RESERVE FUNDS HIGHLIGHTS Reserves and Reserve Funds are an integral part of the City Finances and should not be overlooked. Reserve funds assist in funding the ten year capital plan as well as other strategic initiatives. The City has created guiding principles to assist in establishing, prioritizing and rationalization of the reserve/reserve fund balances. The principles are continued from the strategic plan that was adopted by the City of London as seen below. GUIDING PRINCIPLES LIQUIDITY = Funding must be kept at an adequate level to ensure that the City has sufficient cash flow to meet its financial obligations INTERGENERATIONAL EQUITY = Those who use the asset will pay for the asset RATIONALIZATION OF CITY OWNED ASSETS= Reserve funds must be funded to adequate levels to ensure City owned assets do not deteriorate over time LINK TO STRATEGIC PLAN ASTRONG ECONOMY ASUSTAINABLE INFRASTRUCTURE ASUSTAINABLE INFRASTRUCTURE Reserve Funds assist in allowing the City to meet its day to day cash needs as well as financing capital projects until they are completed and the debt is issued. Page 27

31 The total balance of all City owned reserves and reserve funds at the end of 2016 is projected to be $282.0 million, growing to a projected balance of $314.3 million at the end of 2019, as outlined in the chart above. Reserve funds in the Capital Asset Renewal and Replacement category support the maintenance of existing City assets. Drawdowns in the years 2016 to 2019 support capital projects that renew facilities and replace vehicles and equipment. Capital Asset Growth reserve funds support industrial land development as well as several development charge incentive programs instituted by the City. Drawdowns in the years 2016 to 2019 are based on growth estimates contained in the 2014 DC by law. Special Projects and New Initiatives reserve funds are primarily focused on community improvement and economic development. Contingencies/Stabilization and Risk Management reserve funds are used to mitigate losses when unpredictable circumstances occur. A more comprehensive overview of the individual reserves and reserve funds is provided in Appendix D, page 265. Page 28

32 RESERVE FUND ALLOCATION I. ALLOCATION OF PROJECTED CONTRIBUTIONS IN BUDGET In the 2013 State of the Infrastructure Report issued by the City it was estimated that Cityowned assets had an estimated replacement value at that time of $4.2 Billion. These assets are supported by the reserve funds in the Capital Asset Renewal and Replacement category II. ALLOCATION OF PROJECTED DRAWDOWNS IN BUDGET As at December 31, 2014, the City of London has $175.6 in postretirement and closure liabilities recognized on its financial statements. These liabilities are supported by the reserves in the Risk Management & Long Term Planning Page 29

33 THE FUTURE FUNDING NEEDS AND NARROWING THE INFRASTRUCTURE GAP The State of the Infrastructure Report issued by the City of London in 2013 identified the needs and prioritized spending on capital assets based on a comprehensive risk based approach. The report identified an infrastructure gap of $50.2 million at the time with that gap growing to $405.5 million over the span of ten years. In December 2015, an update was provided on the progress made with respect to the implementation of approaches contained within the Corporate Asset Management Plan Improvements have been identified in Transportation and Information Technology Services which were evident by positive changes in overall grades in 2015 over those in 2013 for both roads, structures, and traffic along with IT infrastructure, end user devices, and application. These improvements are due to increased funding for these areas which was endorsed by Council through budget decisions in 2014 and The Capital Asset Renewal and Replacement category support the City s existing infrastructure. 44% of the City s reserve fund contributions are being directed to this category between 2016 and The chart below illustrates projected balances in this category for years 2015 to Although the balances are increasing over the next five years, the total balance in 2019 of approximately $99.9 million represents a small percentage of the estimated replacement value of $4.2 billion at 2.01%. Transportation and Information Technology Services have the biggest infrastructure gaps. Over the next ten years, the Transportation and Information Technology Services infrastructure gap is estimated to decrease by $67 million in comparison to the 10 year gap that was identified in the State of Infrastructure Report It should be noted that Transportation Services has the largest projected 10 year infrastructure gap at $215.6 million, but that this is down from the 10 year gap of $271.6 million that was reported in Page 30

34 CAPITAL ASSET GROWTH RESERVE FUNDS This category of reserve funds includes the four development charge (DC) incentive reserve funds. Where development charges are reduced under a Community Improvement Plan, the DC by law or the DC act, these reserve funds are drawn on to pay the exempted DC s into the City Services Reserve Fund at the time the building permit is issued when the DC s would have otherwise been paid in full. These DC incentives are highly sought after by the development community and the demand for funding is becoming greater than the funding available, especially in the residential sector. SPECIAL PROJECTS AND NEW INITIATIVES This category includes the Economic Development Reserve Fund as well as the Efficiency, Effectiveness and Economy Reserve. Special projects and initiatives such as Service London, Fanshawe Downtown Campuses and Industrial Land Development Strategy are supported by this category. CONTINGENCIES/STABILIZATION AND RISK MANAGEMENT This category contains the Operating Contingency Reserve (OBCR), the Sick Leave Reserve Fund, Selfinsurance Reserve Fund and WSIB Reserve Fund. As indicated in the title, these reserves and reserve funds are used to mitigate potential losses. Risk Management provides guidance for the contributions to both the Self insurance and WSIB reserve funds. Page 31

35 DEBT OVERVIEW THE CITY OF LONDON STRIVES TO ACHIEVE AND SUSTAIN A HEALTHY FINANCIAL POSITION AND DEBT MANAGEMENT IS A KEY COMPONENT Debt financing is a mechanism for funding capital projects, along with capital levy and reserve funds. Generally, capital projects provide benefits to residents over a number of years and therefore it is appropriate to spread the cost over the benefit period to achieve intergenerational equity. A municipality may issue debentures for long term borrowing to provide financing for capital works. The City issues debentures on projects that are substantially complete. The City reviews project status reports on a quarterly basis to determine projects that are substantially complete and this analysis along with cash flow requirements, budget constraints and market conditions determine the amount of debentures issued each year. In 2015, the City of London issued $40.5 million of debentures in the capital markets at an all-in-rate of 1.869% for a 10-year term. At the end of 2015, the total issued debt is expected to be $334.1 million as follows; General Property Taxes $ Wastewater 70.5 Water 2.1 Rate Supported Reserve Funds 26.8 Subtotal $ Joint Water Boards City's Share 14.8 City Services Reserve Funds 35.4 Total $ Estimated Debt Per Household for 2015 is $1,891 (5 year average $2,028) As noted as part of the Proactive Financial Management strategy in the City s Strategic Plan , the City strives to ensure that finances are well planned to keep costs as low as possible and looks to limit the burden on current and future rate payers. The Strategic Financial Plan of the City, which supports the plan noted above, includes a debt management strategy. The key components of this strategy are: 1. Reducing authorized debt; 2. Limiting the amount of debt authorized on an annual basis; 3. Managing the City s debt servicing costs; and 4. Maintaining Aaa credit rating. These key components are outlined on the following pages. Page 32

36 KEY COMPONENT OF DEBT MANAGEMENT STRATEGY 1. Reducing authorized debt Consistent with Council policy, the City allocates 50% of year end surplus (after amounts allocated to operating budget contingency reserve and unfunded liability reserve, if required) and 50% of unallocated assessment growth funding to reduce authorized debt. The City also reduces authorized debt through the debt substitution program. Issued debentures are not callable; therefore, the City cannot reduce issued debt any sooner than the scheduled maturity date. Corporately in 2014, the City reduced $5.8 million of authorized debt and expects to reduce approximately $5.8 million in Total authorized debt for 2015 (with adjustments to September 30, 2015) is $234.5 million as follows; General Property Taxes $ 92.5 Wastewater 22.1 Water 0.5 Rate Supported Reserve Funds 16.6 Subtotal $ Joint Water Boards City's Share 15.1 City Services Reserve Funds 87.7 Total $ Total potential debt (total issued + total authorized) for 2015 is $568.6 million. KEY COMPONENT OF DEBT MANAGEMENT STRATEGY 2. Limiting the amount of debt authorized on an annual basis Each year Council approves the financing for the City s Capital Plan; debt is part of this financing along with capital levy and reserve funds. As part of the City s strategy to limit debt, the City introduced a Debt Cap Policy in The City s internal debt cap limit is an average of $26 million per year over a 10 year period for property tax supported initiatives. Another way the City limits the amount of authorized debt is by increasing pay as you go financing for Lifecycle Renewal projects in lieu of debt financing. Reliance on debt financing for Lifecycle Renewal projects has decreased from 35% in 2006 to 19% in 2016, and is targeting 0% by Authorized debt in the approved capital plan for totals $317.1 million; $125.9 million for property tax supported initiatives and $191.2 for growth initiatives funded through City Services Reserve Funds (development charges) are shown in the table as follows; Total General Property Taxes $ 28.7 $ 27.5 $ 28.0 $ 23.9 $ City Services Reserve Funds Total $ 70.5 $ 75.8 $ 92.6 $ 60.4 $ Strategic Investments Total with Strategic Investments $ 71.2 $ 79.6 $ 99.3 $ 67.0 $ The average debt over the 10-year proposed plan for property tax supported initiatives is $20.8 million per year, $23.1 million with strategic investments. Page 33

37 KEY COMPONENT OF DEBT MANAGEMENT STRATEGY 3. Managing the City s debt servicing costs Each year the City receives its Annual Repayment Limit or ARL, (under Ontario Regulation 403/02) from the Ministry of Municipal Affairs and Housing. The limit is based on data contained in the City s Financial Information Return and it represents the maximum amount the municipality has available to commit to payments relating to debt and financial obligations. In general, debt payments are limited to 25% of a previous year s own source revenue. The City also uses various ratios to monitor debt levels and debt spending, such as; Debt servicing costs as a percentage of gross operating expenditures Debt financing as a percentage of capital budget Debt financing as a percentage of life cycle renewal Debt per household The City s 2016 annual debt repayment limit is expected to be $136 million, an amount that would support approximately $1 billion of debt (4.5% for 10-year term). The City s approved debt servicing costs for total $273.8 million. Debt servicing costs for property tax supported initiatives total $153.2 million for ; an average annual increase of $0.6 million or 1.6%. Total General Property Taxes $ 37.5 $ 37.1 $ 37.5 $ 38.0 $ 38.6 $ Wastewater Water Rate Supported Reserve Funds Subtotal $ 55.9 $ 54.8 $ 56.6 $ 56.9 $ 57.3 $ Joint Water Boards City's Share City Services Reserve Funds Total $ 62.1 $ 62.6 $ 66.0 $ 68.9 $ 74.3 $ Strategic Investments Total with Strategic Investments $ 62.1 $ 62.6 $ 66.1 $ 69.4 $ 75.7 $ KEY COMPONENT OF DEBT MANAGEMENT STRATEGY 4. Maintaining Aaa Credit Rating Each year Moody s Investors Service reviews the credit worthiness of the City of London and then assigns the City a credit rating for the year. Moody's Investors Service is a leading provider of credit ratings, research, and risk analysis. The firm's ratings and analysis track debt covering more than 120 sovereign nations, 11,000 corporate issuers, 21,000 public finance issuers, and 72,000 structured finance obligations. On September 11, 2015 the City of London received the highest possible rating, Aaa, for the 39th consecutive year. As a municipality that is Aaa rated, the City of London debentures are considered to be of the highest quality with minimal credit risk making them appealing to institutional buyers and investors. This contributes to the City of London s favourable cost of borrowing on long term financing, which may be between 3 to 5 basis points in comparison to being rated Aa depending on market conditions. This translates to approximately $0.5 million of interest costs avoided on a 10 year borrowing program of $30 million. Page 34

38 Excerpt from Moody s Investors Service Credit Analysis Report, September 11, 2015: The City of London s Aaa debt rating is supported by its sizeable levels of reserves and prudent, conservative approach to fiscal planning. The rating also reflects the City s strong track record of achieving positive results and the generation of internal financing for capital expenditure. Summary of Debt Process: From Authorization to Payments CAPITAL BUDGET DEBT IS AUTHORIZED FOR PROJECTS SPENDING ON PROJECTS Issued $40.5 million in 2015 ISSUE DEBENTURES ON COMPLETED PROJECTS OPERATING BUDGET PRINCIPAL AND INTEREST PAYMENTS Total authorized is $234.5 million for 2015 for 2016 is $62.6 million Authorization of Debt Financing During the budget approval process, Council approves the capital plan and along with that, the financing for capital projects in the plan, including debt. Once authorized, capital spending on the projects begins and when the project is complete or substantially complete the debt is issued. Issuing Debentures The City issues debentures on completed and substantially completed capital projects. Generally, the City issues debt through the capital markets using a fiscal agent or through government programs. The timing of issuances is dependent on market conditions, cash requirements, and budget constraints. Payment on Debentures Issued debentures generate principal and interest payments. These payments form part of the base operating budget. The principal and interest payments on issued debt are permanent; issued debt is not callable, however the City can reduce authorized debt. Page 35

39 Looking Ahead The chart below shows the Property Tax Supported debt levels and servicing costs from 2015 through to The City has continued on the path of employing tighter controls for authorizing new debt and that is being reflected in a slight decline in total potential debt levels (i.e. issued and authorized) beginning in Debt servicing costs (property tax supported base and strategic investments) show a slight incline, an average increase of $0.8 million or 2.0% per year, over the next 6 years. This increase reflects the rising interest rate environment that is expected over the next few years on the projected amount of authorized debt being issued each year. Projected debt payments are calculated over a 10 year term using interest rates starting from 3.3% in 2016, and rising to 4.9% by Interest rates are derived using forecasts published by the Big Five Canadian Banks. Strategic Investments The Approved includes strategic investment projects that are being financed through long term debt. The chart below shows the increase in debt levels and servicing costs (principal and interest) to the base budget with the addition of strategic investments. By 2021, debt servicing costs will increase by approximately $2.3 million and $2.8 million by 2025 with the addition of strategic investments. Overview tables showing debt levels and servicing costs from are included in Appendix E, page 279. Page 36

40 ASSESSMENT GROWTH In March 2016, Municipal Council approved a revised Assessment Growth Policy. The assessment growth revenue for 2016 of 1.2% or $6.2 million will be allocated consistent with the Assessment Growth Policy as follows: Available Assessment Growth Revenue: 2016 Weighted Assessment Growth Of 1.2% $6,206,000 Prior Year Carry Forward 1 $1,395,000 Total Available Assessment Growth Revenue $7,601,000 Allocation: Costs Associated With An Expanding City 2 $6,675,600 Remaining Balance $925,400 50% To Reducing Authorized Debt (One-Time) $462,700 50% To The Capital Infrastructure Gap Reserve Fund (One-time) $462,700 Notes: 1) Prior year one time funding became available in current year. 2) The allocation of these costs will be transferred to the respective service areas in Page 37

41 APPENDIX A CORPORATE OPERATING BUDGET OVERVIEW Page 38

42 Expense Net Expense Net Expense Net Expense Net Culture Services 23,467 24,710 23,938 25,064 24,315 25,280 24,658 25,615 24,993 1, % Economic Prosperity 12,728 11,818 11,818 11,860 11,860 11,903 11,903 11,922 11,922 (806) (1.6%) Environmental Services 20,042 32,707 20,443 33,413 20,777 34,123 21,330 34,754 21,787 1, % Parks, Recreation & Neighbourhood Services 30,740 76,321 31,523 77,633 32,598 78,398 33,083 79,098 33,512 2, % Planning & Development Services 5,913 13,249 6,449 13,467 6,411 13,643 6,610 13,623 6, % Protective Services 154, , , , , , , , ,576 7, % Social & Health Services 66, ,870 65, ,265 65, ,171 63, ,655 64,501 (1,679) (0.6%) Transportation Services 61,459 73,728 62,258 75,644 63,358 77,170 64,802 78,568 66,116 4, % Corporate, Operational & Council Services 48,379 62,042 48,543 62,881 49,789 64,547 49,420 62,329 49, % Financial Management 93, , , , , , , , ,114 43, % PROPERTY TAX LEVY SUPPORTED APPROVED BUDGET 517, , , , , , , , ,108 60, % Subject to rounding. SERVICE 2015 Net MULTI YEAR APPROVED BUDGET OVERVIEW ($000's) 2016 Approved 2017 Approved 2018 Approved 2019 Approved TOTAL PROPERTY TAX LEVY SUPPORTED APPROVED BUDGET 2,215, Net Increase / (Decrease) Average Annual Net Percentage Increase/ (Decrease) Page 39

43 MULTI YEAR APPROVED BUDGET OVERVIEW ($000's) Average SERVICE 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Annual Net Increase / Percentage (Decrease) Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) CULTURE SERVICES Centennial Hall % Arts, Culture & Heritage Advisory & Funding 2,185 2,357 2,207 2,375 2,248 2,254 2,254 2,283 2, % Museum London 1,614 1,638 1,638 1,663 1,663 1,688 1,688 1,713 1, % Eldon House % Heritage % London Public Library 19,128 19,499 19,499 19,783 19,783 20,063 20,063 20,321 20,321 1, % TOTAL CULTURE SERVICES 23,467 24,710 23,938 25,064 24,315 25,280 24,658 25,615 24,993 1, % TOTAL CULTURE SERVICES APPROVED NET BUDGET 97,904 ECONOMIC PROSPERITY Business Attraction & Retention 10,057 9,060 9,060 9,066 9,066 9,072 9,072 9,078 9,078 (979) (2.4%) Community Improvement / BIA % London Convention Centre % Tourism London 1,896 1,942 1,942 1,964 1,964 1,994 1,994 2,006 2, % Covent Garden Market % TOTAL ECONOMIC PROSPERITY 12,728 11,818 11,818 11,860 11,860 11,903 11,903 11,922 11,922 (806) (1.6%) TOTAL ECONOMIC PROSPERITY APPROVED NET BUDGET 47,503 ENVIRONMENTAL SERVICES Kettle Creek Conservation Authority % Lower Thames Valley Conservation Authority % Upper Thames River Conservation Authority 2,885 2,926 2,926 2,970 2,970 3,015 3,015 3,060 3, % Environmental Action Programs & Reporting % Garbage Recycling & Composting 15,909 28,332 16,187 28,947 16,432 29,566 16,898 30,110 17,270 1, % TOTAL ENVIRONMENTAL SERVICES 20,042 32,707 20,443 33,413 20,777 34,123 21,330 34,754 21,787 1, % TOTAL ENVIRONMENTAL SERVICES APPROVED NET BUDGET 84,337 Subject to rounding. Page 40

44 APPROVED MULTI YEAR BUDGET OVERVIEW ($000's) Average SERVICE 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Annual Net Increase / Percentage (Decrease) Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) PARKS, RECREATION & NEIGHBOURHOOD SERVICES Neighbourhood & Recreation Services 18,978 64,022 19,275 65,046 20,062 65,663 20,399 66,212 20,677 1, % Parks & Urban Forestry 11,762 12,299 12,248 12,587 12,536 12,735 12,684 12,886 12,835 1, % TOTAL PARKS, RECREATION & NEIGHBOURHOOD SERVICES 30,740 76,321 31,523 77,633 32,598 78,398 33,083 79,098 33,512 2, % TOTAL PARKS, RECREATION & NEIGHBOURHOOD SERVICES APPROVED NET BUDGET 130,716 PLANNING & DEVELOPMENT SERVICES Building Approvals (1,124) 4,768 (854) 4,837 (1,026) 4,863 (964) 4,855 (975) 149 (2.2%) Planning Services 3,241 3,673 3,376 3,755 3,457 3,827 3,530 3,835 3, % Development Services 3,796 4,808 3,927 4,875 3,980 4,953 4,044 4,933 4, % TOTAL PLANNING & DEVELOPMENT SERVICES 5,913 13,249 6,449 13,467 6,411 13,643 6,610 13,623 6, % TOTAL PLANNING & DEVELOPMENT SERVICES APPROVED NET BUDGET 26,042 PROTECTIVE SERVICES Animal Services 1,540 2,964 1,811 3,022 1,853 3,083 1,895 3,142 1, % By Law Enforcement & Property Standards 1,202 3,385 1,288 3,538 1,324 3,593 1,366 3,587 1, % Corporate Security & Emergency Management 1,609 1,804 1,762 1,835 1,792 1,864 1,821 1,885 1, % Fire Services 55,649 56,158 56,021 56,645 56,508 57,137 56,999 57,427 57,288 1, % London Police Services 94, ,500 96, ,999 97, ,204 99, , ,163 5, % TOTAL PROTECTIVE SERVICES 154, , , , , , , , ,576 7, % TOTAL PROTECTIVE SERVICES APPROVED NET BUDGET 639,910 Subject to rounding. Page 41

45 SERVICE SOCIAL & HEALTH SERVICES 2015 Net MULTI YEAR APPROVED BUDGET OVERVIEW ($000's) 2016 Approved 2017 Approved 2018 Approved Expense Net Expense Net Expense Net Expense Net Social Housing 12,554 24,050 12,369 24,145 12,239 23,520 11,854 23,259 11,784 (770) (1.6%) London & Middlesex Housing Corporation 8,569 8,992 8,992 9,422 9,422 9,800 9,800 10,220 10,220 1, % Long Term Care 4,963 22,563 5,016 22,653 5,086 22,744 5,157 22,845 5, % Land Ambulance 12,356 13,219 13,219 14,412 14,412 14,728 14,728 14,951 14,951 2, % Middlesex London Health Unit 6,095 6,095 6,095 6,095 6,095 6,095 6,095 6,095 6, % Social & Community Support Services 21, ,951 19, ,538 17, ,284 15, ,285 16,213 (5,430) (6.8%) TOTAL SOCIAL & HEALTH SERVICES 66, ,870 65, ,265 65, ,171 63, ,655 64,501 (1,679) (0.6%) TOTAL SOCIAL & HEALTH SERVICES APPROVED NET BUDGET 2019 Approved 258, Net Increase / (Decrease) Average Annual Net Percentage Increase/ (Decrease) TRANSPORTATION SERVICES Parking (3,225) 2,611 (3,328) 2,686 (3,254) 2,765 (3,176) 2,823 (3,119) 106 (0.8%) Public Transit (LTC) 27,413 27,832 27,832 28,203 28,203 28,962 28,962 29,445 29,445 2, % Roadways 37,271 43,285 37,754 44,755 38,409 45,443 39,016 46,300 39,790 2, % TOTAL TRANSPORTATION SERVICES 61,459 73,728 62,258 75,644 63,358 77,170 64,802 78,568 66,116 4, % TOTAL TRANSPORTATION SERVICES APPROVED NET BUDGET 256,534 CORPORATE, OPERATIONAL & COUNCIL SERVICES Corporate Services 42,682 47,857 43,227 49,479 44,757 50,513 45,690 51,181 46,262 3, % Corporate Planning & Administration 2,156 1,771 1, (606) (729) (1,600) (1,724) (3,880) (37.3%) Council Services 3,252 3,417 3,346 3,469 3,356 5,390 3,370 3,465 3, % Public Support Services 289 8, , ,250 1,089 9,283 1, % TOTAL CORPORATE, OPERATIONAL & COUNCIL SERVICES 48,379 62,042 48,543 62,881 49,789 64,547 49,420 62,329 49, % Subject to rounding. TOTAL CORPORATE, OPERATIONAL & COUNCIL SERVICES APPROVED NET BUDGET 196,767 Page 42

46 MULTI YEAR APPROVED BUDGET OVERVIEW ($000's) Average SERVICE 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Annual Net Increase / Percentage (Decrease) Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) FINANCIAL MANAGEMENT Corporate Financing Capital Financing Capital Levy 33,283 34,412 34,412 36,712 36,712 39,392 39,392 41,842 41,842 8, % Debt Servicing 37,525 37,112 37,112 37,555 37,555 38,556 38,556 40,015 40,015 2, % Contribution to Capital Reserve Funds 25,757 27,742 27,742 30,242 30,242 32,942 32,942 34,142 34,142 8, % Other Related Financing Contingencies 14,032 19,526 19,441 23,899 23,814 28,664 28,579 34,727 34,642 20, % Other Corporate Revenues & Expenditures (22,724) 15,289 (21,645) 15,309 (21,198) 15,980 (19,900) 16,662 (19,142) 3, % Finance 5,532 8,042 5,588 8,106 5,609 8,192 5,646 8,194 5, % TOTAL FINANCIAL MANAGEMENT 93, , , , , , , , ,114 43, % TOTAL FINANCIAL MANAGEMENT APPROVED NET BUDGET 477,713 PROPERTY TAX LEVY SUPPORTED APPROVED BUDGET 517, , , , , , , , ,108 60, % TOTAL PROPERTY TAX LEVY SUPPORTED APPROVED BUDGET 2,215,911 Subject to rounding. Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non tax revenue as a result of shared financial reporting systems. Strategic Investments amounts reported include the impacts of approved strategic investments which total a gross expenditure of $47.8 million. Assessment Growth amounts reported exclude the impacts of assessment growth which is 1.2% or $6.2 million in Page 43

47 APPENDIX B APPROVED BUDGET SERVICE PROGRAM DETAIL Page 44

48 Page 45

49 Operating Overview Culture The City of London s Approved Tax Supported Multi Year for Culture is $97.9 million representing 4.4% of the net property tax supported budget. Outlined below is a breakdown of the 6 service groupings that make up the City of London s Culture Program. Culture, 4.4% Centennial Hall, 0.7% Arts, Culture & Heritage Advisory & Funding, 9.2% Museum London, 6.8% Eldon House, 1.1% Heritage, 0.8% London Public Library, 81.4% Page 46

50 Approved Multi Year Service Grouping Expense Net Expense Net Expense Net Expense Net Centennial Hall 100, , , , , , , , , ,172 81,772 Arts, Culture & Heritage Advisory & Funding 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ 2,179,857 2,184,798 2,357,391 2,207,391 2,374,891 2,247,891 2,253,533 2,253,533 2,283,274 2,283,274 98,476 Museum London 1,550,078 1,613,860 1,638,210 1,638,210 1,662,783 1,662,783 1,687,725 1,687,725 1,713,041 1,713,041 99,181 Eldon House 231, , , , , , , , , ,346 26,589 Heritage 156, , , , , , , , , ,647 27,996 London Public Library 18,713,000 19,128,376 19,498,528 19,498,528 19,782,719 19,782,719 20,063,220 20,063,220 20,320,807 20,320,807 1,192,431 Total Approved Culture 22,932,477 23,466,842 24,709,426 23,937,426 25,064,094 24,315,094 25,279,223 24,657,223 25,615,287 24,993,287 1,526,445 Net Inc. / (Dec.) $ 470, , , ,064 Net Inc. / (Dec.) % 2.0% 1.6% 1.4% 1.4% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 381, % Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Amounts reported include London Public Library approved strategic investment with a total gross expenditure of $1.9 million. Page 47

51 Staffing Summary STAFFING - Full-Time Employee # Centennial Hall Arts, Culture & Heritage Advisory & Funding Museum London Eldon House Heritage London Public Library Total STAFFING - Full-Time Equivalents # Centennial Hall Arts, Culture & Heritage Advisory & Funding Museum London Eldon House Heritage London Public Library Total Page 48

52 Centennial Hall Expenditures Personnel Costs 16,000 16,000 16,000 16,000 16,000 16,000 0 Administrative Expenses 5,500 3,500 3,500 3,500 3,500 3,500 0 Financial Expenses Purchased Services 388, , , , , ,351 (3,649) Materials & Supplies 218, , , , , ,674 62,174 Vehicle & Equipment 3,000 2,400 1,600 1,624 1,648 1,673 (727) Transfers Other Expenses 85,000 87,000 87,000 88,305 89,630 90,974 3,974 Recovered Expenses Total Expenditures 716, , , , , ,172 61,772 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved User Fees (615,500) (642,000) (622,000) (622,000) (622,000) (622,000) 20,000 Total Revenues (615,500) (642,000) (622,000) (622,000) (622,000) (622,000) 20,000 Net 100, , , , , ,172 81,772 Net Inc. / (Dec.) $ 32,304 15,574 16,363 17,531 Net Inc. / (Dec.) % 30.6% 11.3% 10.7% 10.3% Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 20, % Page 49

53 Arts, Culture and Heritage Advisory & Funding Object Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 238, , , , , ,696 (15,192) Administrative Expenses 10,040 10,040 24,540 24,692 10,346 10, Financial Expenses Purchased Services 322, , , , , , ,070 Materials & Supplies 2,221 2,000 7,000 6,761 2,060 2, Vehicle & Equipment 700 9,000 9,000 1,015 1,030 1,045 (7,955) Transfers 1,606,600 1,646,600 1,646,600 1,646,600 1,606,600 1,606,600 (40,000) Other Expenses Recovered Expenses Total Expenditures 2,179,857 2,207,798 2,357,391 2,374,891 2,253,533 2,283,274 75,476 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues - (23,000) (150,000) (127,000) ,000 Total Revenues - (23,000) (150,000) (127,000) ,000 Net 2,179,857 2,184,798 2,207,391 2,247,891 2,253,533 2,283,274 98,476 Net Inc. / (Dec.) $ 22,593 40,500 5,642 29,741 Net Inc. / (Dec.) % 1.0% 1.8% 0.3% 1.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 24, % Page 50

54 Museum London Expenditures Personnel Costs 1,378,974 1,376,201 1,438,869 1,467,969 1,491,760 1,516, ,848 Exhibition and Program 418, , , , , ,970 (37,450) Collection Management 92, , , , , ,200 0 Facility Maintenance & Utilities 789, , , ,462 1,041,999 1,093, ,205 Administration 179, , , , , ,486 (2,218) Revenue Generation 280, , , , , ,900 3,700 Creative Learning Centre 50, , , , ,000 Total Expenditures 3,140,743 3,259,727 3,356,574 3,487,046 3,565,948 3,653, ,085 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Government Grants & Subsidies (414,578) (399,291) (368,004) (368,004) (368,004) (368,004) 31,287 User Fees (102,583) (100,272) (101,900) (108,900) (111,900) (116,900) (16,628) Other Municipal Revenues (1,073,504) (1,146,304) (1,248,460) (1,347,359) (1,398,319) (1,455,867) (309,563) Total Revenues (1,590,665) (1,645,867) (1,718,364) (1,824,263) (1,878,223) (1,940,771) (294,904) Net 1,550,078 1,613,860 1,638,210 1,662,783 1,687,725 1,713,041 99,181 Net Inc. / (Dec.) $ 24,350 24,573 24,942 25, Increase/ (Decrease) Net Inc. / (Dec.) % 1.5% 1.5% 1.5% 1.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 24, % Page 51

55 Eldon House Expenditures Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Personnel Costs 199, , , , , ,555 22,555 Gift Shop-Cost of Goods Sold 1,000 3,800 2,000 2,000 2,250 2,500 (1,300) Professional fees 3,900 3,900 5,000 5,500 5,700 6,000 2,100 Office and general 7,115 13,858 12,910 13,700 14,050 13, Utilities-Hydro and water 16,000 15,500 20,000 20,800 21,632 22,497 6,997 Utilities-gas and other rentals 5,770 5,800 5,800 6,036 6,291 6, Telephone and internet 7,104 6,500 5,500 5,590 5,590 6,100 (400) Insurance 4,405 4,500 5,000 5,500 6,000 6,500 2,000 Advertising 3,000 19,000 19,000 18,500 17,500 17,500 (1,500) Programming, collections management and exhibit expenses 13,750 13,300 15,600 14,600 14,600 14, Repair and maintenance 38,611 37,699 36,425 36,495 36,800 36,950 (749) Total Expenditures 300, , , , , ,126 31,269 Revenues Government Grants (37,000) (37,000) (30,300) (30,300) (30,300) (30,300) 6,700 Other Income (25,600) (29,600) (44,900) (44,043) (45,065) (45,480) (15,880) Donations (6,000) (15,500) (9,000) (10,000) (10,000) (11,000) 4,500 Total Revenues (68,600) (82,100) (84,200) (84,343) (85,365) (86,780) (4,680) Net 231, , , , , ,346 26,589 Net Inc. / (Dec.) $ 7,921 7,478 7,552 3,638 Net Inc. / (Dec.) % 3.0% 2.8% 2.7% 1.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 6, % Page 52

56 Heritage Expenditures Personnel Costs 156, , , , , ,647 27,996 Administrative Expenses Financial Expenses Purchased Services Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 156, , , , , ,647 27,996 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 156, , , , , ,647 27,996 Net Inc. / (Dec.) $ 13,264 5,352 7,129 2,251 Net Inc. / (Dec.) % 7.7% 2.9% 3.7% 1.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): Increase/ (Decrease) 6, % Page 53

57 London Public Library Expenditures Personnel Costs 14,424,866 14,624,569 14,708,669 14,768,719 14,837,666 14,968, ,570 Administrative Expenses 92,177 76,000 92,059 98,709 93,509 94,509 18,509 Purchased Services 582, , , , , , ,284 Technology Services 509, , , , , , ,000 Utilities 891,500 1,048,485 1,025,469 1,132,155 1,203,721 1,288, ,118 Facilities Services 1,542,815 1,619,870 1,616,401 1,675,179 1,686,550 1,698,144 78,274 Collections Materials & Supplies 2,025,000 2,067,200 2,167,200 2,217,200 2,311,200 2,311, ,000 Program Services 58,100 51,950 59,000 59,000 59,000 59,000 7,050 General 6,000 6,000 6,000 6,000 6,000 6,000 0 Reserve Fund Contribution 105, , ,272 83,705 86,576 95,233 (23,827) Furniture and Equipment 44,055 44,055 45,668 51,900 60,500 60,500 16,445 Recovered Expenses (67,000) (67,000) 67,000 Total Expenditures 20,215,757 20,626,473 20,973,745 21,303,308 21,604,809 21,883,896 1,257,423 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Provincial Grants (598,829) (598,829) (598,829) (598,829) (598,829) (598,829) 0 Fines, Fees, etc. (504,400) (459,400) (392,600) (382,600) (372,600) (362,600) 96,800 Operating Revenues (148,051) (163,391) (195,860) (196,360) (197,360) (197,860) (34,469) Rental Revenues (200,000) (225,000) (260,000) (306,000) (336,000) (356,000) (131,000) Business Revenue (51,477) (51,477) (27,928) (36,800) (36,800) (47,800) 3,677 Total Revenues (1,502,757) (1,498,097) (1,475,217) (1,520,589) (1,541,589) (1,563,089) (64,992) Net 18,713,000 19,128,376 19,498,528 19,782,719 20,063,220 20,320,807 1,192,431 Net Inc. / (Dec.) $ 370, , , ,587 Net Inc. / (Dec.) % 1.9% 1.5% 1.4% 1.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): Increase/ (Decrease) 298, % Page 54

58 Capital Overview ($000 s) Culture Revised Approved Approved Approved Approved Total Forecast Forecast Classification Lifecycle 4,867 2,867 1,577 1,767 1,877 8,088 11,532 19,620 Growth 3,330 3,330 6,660 6,660 Service Improvements 1,250 1,250 2,500 2,500 Total 4,867 4,117 2,827 5,097 5,207 17,248 11,532 28,780 Source of Financing Capital Levy 2,177 1,067 1,077 1,067 1,077 4,288 6,432 10,720 Reserve Funds 670 1, ,800 5,100 8,900 Debt 2, ,113 3,042 3,042 Other 1,250 1,250 2,401 1,217 6,118 6,118 Total 4,867 4,117 2,827 5,097 5,207 17,248 11,532 28,780 Lifecycle Renewal Growth Service Improvement Page 55

59 Major Capital Works in Ten Year Plan ($000's) Culture Services Lifecycle GG Museum London Repairs 1,380 2,070 TS Centennial Hall Repairs 720 1,080 Total Culture Services Lifecycle 2,100 3,150 Culture Services Service Improvement GG1845 Centre at the Forks within Museum London 2,500 Total Culture Services Service Improvement 2,500 Total Culture Services 4,600 3,150 Heritage Lifecycle PD2154 Heritage Conservation PD Municipally Owned Heritage Buildings 1,888 2,832 Total Heritage Lifecycle 2,188 3,282 Total Heritage 2,188 3,282 Libraries Lifecycle RC3341 Integrated Library System 400 1,200 RC3533 Branch Facilities Maintenance RC3540 Facility Renewal Plan 3,040 3,300 Total Libraries Lifecycle 3,800 5,100 Libraries Growth RC3464 Northwest Branch Library 3,330 RC3466 Southeast Branch Library 3,330 Total Libraries Growth 6,660 Total Libraries 10,460 5,100 TOTAL CULTURE 17,248 11,532 Page 56

60 Page 57

61 Operating Overview Economic Prosperity The City of London s Approved Tax Supported Multi Year for Economic Prosperity is $47.5 million representing 2.1% of the net property tax supported budget. Outlined below is a breakdown of the 5 service groupings that make up the City of London s Economic Prosperity Program. Economic Prosperity, 2.1% Community Improvement/BIA, 2.0% London Convention Centre, 5.0% Tourism London, 16.6% Business Attraction & Retention, 76.4% Note: Covent Garden Market does not receive municipal funding. Page 58

62 Approved Multi Year 2014 Net 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Service Grouping Revised Revised Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Business Attraction & Retention 11,954,846 10,057,244 9,059,610 9,059,610 9,065,625 9,065,625 9,071,797 9,071,797 9,078,089 9,078,089 (979,155) Community Improvement / Business Improvement Areas 187, , , , , , , , , ,305 43,043 London Convention Centre 569, , , , , , , , , ,000 19,757 Tourism London 1,863,956 1,896,149 1,941,864 1,941,864 1,964,218 1,964,218 1,994,222 1,994,222 2,005,659 2,005, ,510 Covent Garden Market Total Approved Economic Prosperity Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 14,575,725 12,728,898 11,817,361 11,817,361 11,859,001 11,859,001 11,902,895 11,902,895 11,922,053 11,922,053 (806,845) (911,537) 41,640 43,894 19,158 (7.2%) 0.4% 0.4% 0.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (1.6%) Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Amounts reported include Community Improvement / BIA approved strategic investment with a total gross expenditure of $80 thousand. (201,711) Page 59

63 Staffing Summary STAFFING - Full-Time Employee # Business Attraction & Retention Community Improvement / Business Improvement Areas London Convention Centre Tourism London Covent Garden Market Total STAFFING - Full-Time Equivalents # Business Attraction & Retention Community Improvement / Business Improvement Areas London Convention Centre Tourism London Covent Garden Market Total Page 60

64 Business Attraction & Retention Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Business Attraction & Retention 11,542,651 9,747,326 8,746,614 8,746,614 8,750,914 8,750,914 8,755,300 8,755,300 8,759,774 8,759,774 (987,552) Economic Partnerships 412, , , , , , , , , ,315 8,397 Total Approved 11,954,846 10,057,244 9,059,610 9,059,610 9,065,625 9,065,625 9,071,797 9,071,797 9,078,089 9,078,089 (979,155) Net Inc. / (Dec.) $ Net Inc. / (Dec.) % (997,634) 6,015 6,172 6,292 (9.9%) 0.1% 0.1% 0.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (244,789) (2.4%) Page 61

65 Business Attraction & Retention Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures LEDC 2,234,651 2,234,651 2,234,651 2,234,651 2,234,651 2,234,651 0 Small Business Centre 177, , , , , ,953 (3,047) Tech Alliance 200, , , , , ,000 0 Stiller Centre 208, , , , , ,170 15,495 Contribution to Economic Development Reserve Fund 8,723,000 6,923,000 5,923,000 5,923,000 5,923,000 5,923,000 (1,000,000) Total Expenditures 11,542,651 9,747,326 8,746,614 8,750,914 8,755,300 8,759,774 (987,552) Revenues Total Revenues Net 11,542,651 9,747,326 8,746,614 8,750,914 8,755,300 8,759,774 (987,552) Net Inc. / (Dec.) $ (1,000,712) 4,300 4,386 4,474 Net Inc. / (Dec.) % (10.3%) 0.0% 0.1% 0.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (246,888) (2.5%) Page 62

66 Economic Partnerships Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 337, , , , , , Administrative Expenses 17,000 17,100 18,100 18,373 18,649 18,930 1,830 Financial Expenses Purchased Services 39, , , , , ,169 5,169 Materials & Supplies 8,000 4,000 4,000 4,060 4,121 4, Vehicle & Equipment 10,732 6,050 6,500 6,598 6,697 6, Transfers Other Expenses Recovered Expenses Total Expenditures 412, , , , , ,315 8,397 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 412, , , , , ,315 8,397 Net Inc. / (Dec.) $ 3,078 1,715 1,786 1,818 Net Inc. / (Dec.) % 1.0% 0.5% 0.6% 0.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 2, % Page 63

67 Community Improvement/Business Improvement Associations Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 81,821 89,160 85,785 90,525 95,774 97,203 8,043 Administrative Expenses Financial Expenses Purchased Services 106, , , , , ,102 35,000 Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 187, , , , , ,305 43,043 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 187, , , , , ,305 43,043 Net Inc. / (Dec.) $ 31,625 4,740 5,249 1,429 Net Inc. / (Dec.) % 16.2% 2.1% 2.3% 0.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 10, % Page 64

68 London Convention Centre Expenditures Personnel Costs 2,566,575 2,637,432 2,690,181 2,743,984 2,798,864 2,854, ,409 Administrative Expenses 1,429,864 1,214, ,660 1,276,580 1,373,984 1,407, ,550 Building Reserve Fund 597, , , , , ,000 (8,000) City of London Repayment 223, , , ,026 Purchased Services 49,430 49, (49,166) Materials & Supplies 1,152,955 1,066, ,981 1,006,290 1,049,044 1,075,044 8,573 Vehicle & Equipment Transfers Other Expenses 68,297 67,309 51,569 64,976 69,701 69,701 2,392 Recovered Expenses Total Expenditures 5,864,121 5,643,274 4,753,391 5,913,301 6,121,847 6,250, ,784 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Other Taxation Government Grants & Subsidies User Fees (5,295,121) (5,063,031) (4,164,391) (5,315,770) (5,521,847) (5,650,058) (587,027) Other Municipal Revenues Total Revenues (5,295,121) (5,063,031) (4,164,391) (5,315,770) (5,521,847) (5,650,058) (587,027) Net 569, , , , , ,000 19,757 Net Inc. / (Dec.) $ 8,757 8,531 2,469 0 Net Inc. / (Dec.) % 1.5% 1.4% 0.4% 0.0% Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 4, % Page 65

69 Tourism London Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,247,594 1,252,499 1,236,407 1,245,669 1,262,392 1,260,348 7,849 Administrative Expenses 16,600 16,600 16,600 16,850 17,101 17, Financial Expenses 15,060 11,250 11,300 11,311 11,322 11, Purchased Services 413, , , , , ,353 53,313 Materials & Supplies 14,700 14,700 14,700 14,921 15,144 15, Vehicle & Equipment 6,252 6,305 6,562 6,693 6,827 6, Transfers 0 Other Expenses 364, , , , , ,159 16,604 Recovered Expenses 0 Total Expenditures 2,078,756 2,110,949 2,126,664 2,149,158 2,179,304 2,190,884 79,935 Revenues Other Taxation 0 Government Grants & Subsidies 0 User Fees (208,300) (208,300) (178,300) (178,342) (178,385) (178,428) 29,872 Other Municipal Revenues (6,500) (6,500) (6,500) (6,598) (6,697) (6,797) (297) Total Revenues (214,800) (214,800) (184,800) (184,940) (185,082) (185,225) 29,575 Net 1,863,956 1,896,149 1,941,864 1,964,218 1,994,222 2,005, ,510 Net Inc. / (Dec.) $ 45,715 22,354 30,004 11,437 Net Inc. / (Dec.) % 2.4% 1.2% 1.5% 0.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 27, % Page 66

70 Covent Garden Market Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 418, , , , , ,700 32,000 Administrative Expenses 405, , , , , ,800 86,400 Financial Expenses 737, , , , , ,500 2,000 Purchased Services 1,187,371 1,147,200 1,196,700 1,205,200 1,230,600 1,258, ,400 Materials & Supplies 295, , , , , ,200 48,900 Vehicle & Equipment - 37,000 15, Total Expenditures 3,043,550 3,045,100 3,202,900 3,246,500 3,285,100 3,325, ,700 Revenues User Fees (3,043,550) (3,045,100) (3,202,900) (3,246,500) (3,285,100) (3,325,800) (280,700) Total Revenues (3,043,550) (3,045,100) (3,202,900) (3,246,500) (3,285,100) (3,325,800) (280,700) Net Net Inc. / (Dec.) $ Net Inc. / (Dec.) % Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 0 Page 67

71 Capital Overview ($000 s) Economic Prosperity Revised Proposed Proposed Proposed Proposed Total Total Total Classification Lifecycle 2, , ,251 5,681 8,932 Growth 1,255 5,000 5,000 5,000 10,000 Service Improvements 7,747 6,385 4,352 5,352 6,175 22,264 42,917 65,181 Total 11,663 7,045 5,703 10,996 6,771 30,515 53,598 84,113 Source of Financing Capital Levy (45) Reserve Funds 8,443 6,825 5,617 5,900 6,371 24,713 33,598 58,311 Debt (2,876) 2,750 2,750 17,500 20,250 Other 6, , ,052 2,500 5,552 Total 11,663 7,045 5,703 10,996 6,771 30,515 53,598 84,113 Lifecycle Renewal Growth Service Improvement Page 68

72 Major Capital Works in Ten Year Plan ($000's) Economic Prosperity Lifecycle GG Convention Centre Repairs 2,000 5,681 GG1772 Exterior Signage & Parking Garage Way Finding Enhancements 450 GG1780 Covent Garden Roof Replacement 350 GG1781 Replacement of 6 Rooftop HVAC Units & Make up Air Units 280 GG1782 Re lamping of Current Energy Efficient Lighting 87 GG1783 Replacement of Restaurant Elevator Mechanical Components 85 Total Economic Prosperity Lifecycle 3,252 5,681 Economic Prosperity Growth TS1308 Hwy 401 Interchange Projects 5,000 5,000 Total Economic Prosperity Growth 5,000 5,000 Economic Prosperity Service Improvement ID1145 Future Industrial Land Purchase 2,400 ID1150 ILDS Internal Servicing 9,333 34,433 ID1265 Skyway Industrial Park Phase II 1,500 ID2169 ILDS External Transportation Servicing 1,031 1,135 GG New Economy Fanshawe College 6, GG Fanshawe College Kingsmills 3,600 4,500 Total Economic Prosperity Service Improvement 22,265 42,918 TOTAL ECONOMIC PROSPERITY 30,516 53,599 Page 69

73 Page 70

74 Operating Overview Environmental Services The City of London s Approved Tax Supported Multi Year for Environmental Services is $84.3 million representing 3.8% of the net property tax supported budget. Outlined below is a breakdown of the 5 service groupings that make up the City of London s Environmental Services Program. Environmental Services, 3.8% KCCA, 2.3% LTVCA, 0.8% UTRCA, 14.2% Environmental Action Programs & Reporting, 3.5% Garbage, Recycling & Composting, 79.2% Page 71

75 Approved Multi Year Service Grouping Kettle Creek Conservation Authority Lower Thames Valley Conservation Authority Upper Thames River Conservation Authority Environmental Action Programs & Reporting 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) 393, , , , , , , , , , ,182 93, , , , , , , , , ,727 68,351 2,726,000 2,885,492 2,926,479 2,926,479 2,970,376 2,970,376 3,014,932 3,014,932 3,060,156 3,060, , , , , , , , , , , ,576 16,815 Garbage Recycling & Composting 13,282,567 15,909,425 28,331,953 16,187,128 28,947,069 16,432,051 29,565,588 16,898,330 30,109,679 17,270,382 1,360,957 Total Approved Environmental Services Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 17,228,859 20,043,476 32,708,068 20,444,647 33,413,874 20,777,295 34,121,519 21,329,661 34,753,457 21,786,445 1,742, , , , , % 1.6% 2.7% 2.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 2.1% Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Amounts reported include Garbage Recycling & Composting approved strategic investments with a total gross expenditure of $685 thousand. 435,742 Page 72

76 Staffing Summary STAFFING - Full-Time Employee # Kettle Creek Conservation Authority Lower Thames Valley Conservation Authority Upper Thames River Conservation Authority Environmental Action Programs & Reporting Garbage Recycling & Composting Total STAFFING - Full-Time Equivalents # Kettle Creek Conservation Authority Lower Thames Valley Conservation Authority Upper Thames River Conservation Authority Environmental Action Programs & Reporting Garbage Recycling & Composting Total Page 73

77 Kettle Creek Conservation Authority Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Administration 112, , , , , ,000 6,000 Wages and Benefits 986,000 1,002,000 1,032,000 1,062,000 1,092,000 1,131, ,000 Conservation Awareness 46,000 46,000 48,000 49,000 50,000 50,000 4,000 Conservation Lands 318, , , , , ,000 36,000 Environmental Protection 289, , , , , ,000 28,000 Public Safety 55,000 62,000 63,000 70,000 74,000 76,000 14,000 Total Expenditures 1,806,000 1,844,000 1,888,000 1,943,000 2,000,000 2,061, ,000 Revenues User Fees (815,000) (825,000) (850,000) (850,000) (850,000) (850,000) (25,000) Government Grant (119,000) (119,000) (119,000) (119,000) (119,000) (119,000) 0 Other Municipal Revenues (337,000) (340,578) (366,604) (391,057) (417,870) (445,896) (105,318) Other Revenue (142,000) (147,000) (116,000) (116,000) (113,500) (111,500) 35,500 Total Revenues (1,413,000) (1,431,578) (1,451,604) (1,476,057) (1,500,370) (1,526,396) (94,818) Net 393, , , , , , ,182 Net Inc. / (Dec.) $ 23,974 30,547 32,687 34,974 Net Inc. / (Dec.) % 5.8% 7.0% 7.0% 7.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 30, % Page 74

78 Lower Thames Valley Conservation Authority Expenditures Flood Control 238, , , , , ,143 (73,857) Erosion Control 25,000 31,000 31,438 32,381 33,353 34,353 3,353 Flood Forecasting & Warning 249, , , , , ,787 42,787 Planning and Regulation 77, , , , , ,346 83,346 Technical Studies 14,000 14,000 37,689 38,820 39,984 41,184 27,184 Conservation Services 266, ,000 39,268 40,446 41,659 42,909 (232,091) Conservation and Recreation 497, , , , , ,832 13,832 Community Relations 161, , , , , ,444 16,444 Conservation Education 115, ,000 90,578 93,295 96,094 98,977 (21,023) Ska-Nah-Doht Iroquoian Village 245, , , , , ,193 (61,807) Groundwater Monitoring 12,000 14,000 64,162 66,087 68,069 70,112 56,112 Employment Programs (Fed/Prov) 100, , (100,000) Watershed Planning-Source Protection 25,000 25,000 24,900 25,647 26,416 27,209 2,209 Phosphorous Reduction , , , , ,140 Technical Studies-Generic Regulation 72,000 27, (27,000) Chatham-Kent Greening Project 330, , , , , , ,861 Aerial Photography 11,000 11, (11,000) McGregor Creek-Rivard Dam Repair 10,000 10, (10,000) Admin Building Repairs 11, , , , , ,273 (90,727) Community Trees Initiative 12,000 15, (15,000) Union Gas Centennial Project 16,000 6, (6,000) Thames Mouth Debris Removal 20,000 20,000 20,000 20,600 21,218 21,855 1,855 Total Expenditures 2,506,000 2,785,000 3,026,022 3,116,803 3,210,307 3,306, ,616 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Foundation Grants/ Reserves (41,000) (241,000) (93,500) (96,305) (99,194) (102,170) 138,830 Government Grants & Subsidies (490,000) (515,000) (675,651) (695,921) (716,798) (738,302) (223,302) User Fees (680,000) (705,000) (717,392) (738,914) (761,081) (783,914) (78,914) Other Municipal Revenues (1,202,000) (1,223,624) (1,385,982) (1,427,239) (1,469,734) (1,513,504) (289,880) Total Revenues (2,413,000) (2,684,624) (2,872,525) (2,958,379) (3,046,807) (3,137,889) (453,265) Net 93, , , , , ,727 68,351 Net Inc. / (Dec.) $ 53,121 4,927 5,076 5,227 Net Inc. / (Dec.) % 52.9% 3.2% 3.2% 3.2% Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 17, % Page 75

79 Upper Thames River Conservation Authority Object 2014 Revised 2015 Revised 2016 Approved 2017 Estimated 2018 Estimated 2019 Estimated Increase/ (Decrease) Expenditures Personnel Costs 5,919,706 6,072,324 6,138,331 6,207,265 6,336,999 6,464, ,676 Materials & Supplies 1,536,236 1,493,210 1,497,628 1,336,661 1,289,755 1,376,900 (116,310) Contracts 301, , , , , ,500 (85,600) Specific Projects/ Dam Capital 326, , , , , ,000 10,400 Capital Mtce & Operating Resv. 175, , , , , , ,277 Taxes & Insurance 443, , , , , ,000 50,300 Utilities 324, , , , , ,100 34,500 Legal Fees 19,500 19,000 19,000 19,000 19,000 19,000 0 Allocated Cost (6 Cost Centres) 2,823,788 2,933,579 2,972,583 3,011,033 3,039,028 3,190, ,421 Total Expenditures 11,870,753 12,057,836 12,201,265 12,161,616 12,316,348 12,749, ,664 Revenues Government Grants & Subsidies (1,867,646) (1,410,549) (1,311,546) (1,211,461) (1,132,397) (1,150,000) 260,549 User Fees & Direct Revenues (5,780,078) (6,175,373) (6,350,820) (6,048,003) (5,889,766) (5,901,500) 273,873 Other Municipal Revenues (1,497,029) (1,586,422) (1,612,420) (1,738,133) (1,873,383) (2,003,896) (417,474) Total Revenues (9,144,753) (9,172,344) (9,274,786) (8,997,597) (8,895,546) (9,055,396) 116,948 Net 2,726,000 2,885,492 2,926,479 3,164,019 3,420,802 3,694, ,612 Net Inc. / (Dec.) $ 40, , , ,302 Net Inc. / (Dec.) % 1.4% 8.1% 8.1% 8.0% Average Annual Net Amount Increase/(Decrease): 202, Average Annual Net Percentage Increase/(Decrease): 6.4% NOTE: The UTRCA is undergoing a strategic planning effort which will cover a five (5) year period, commencing in Until this strategic plan is completed in the spring of 2016, a provisional average 8.1% estimated increase for has been highlighted but cannot be supported. Page 76

80 Environmental Action Programs & Reporting Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 594, , , , , ,906 13,423 Administrative Expenses Purchased Services 244, , , , , ,253 14,798 Materials & Supplies 3,000 4,000 3,528 3,768 4,020 4, Vehicle & Equipment 5,201 6,026 5,776 5,949 6,127 6, Transfers Other Expenses Recovered Expenses Total Expenditures 847, , , , , ,291 28,827 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (113,545) (115,703) (118,596) (121,561) (124,600) (127,715) (12,012) Total Revenues (113,545) (115,703) (118,596) (121,561) (124,600) (127,715) (12,012) Net 734, , , , , ,576 16,815 Net Inc. / (Dec.) $ 5,386 8,354 3,768 (693) Net Inc. / (Dec.) % 0.7% 1.1% 0.5% (0.1%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 4, % Page 77

81 Garbage Recycling & Composting 2014 Net 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Service Revised Revised Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Recycling & Composting 4,455,361 4,095,867 12,847,750 3,677,650 13,144,196 3,841,444 13,416,946 4,145,528 13,585,804 4,244, ,822 Garbage Collection & Disposal 8,827,206 11,813,558 15,484,203 12,509,478 15,802,873 12,590,607 16,148,642 12,752,802 16,523,875 13,025,693 1,212,135 Total Approved 13,282,567 15,909,425 28,331,953 16,187,128 28,947,069 16,432,051 29,565,588 16,898,330 30,109,679 17,270,382 1,360,957 Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 277, , , , % 1.5% 2.8% 2.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 340, % Page 78

82 Recycling & Composting Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 819, , , , , ,890 21,166 Administrative Expenses 2,400 2,700 2,700 2,741 2,782 2, Financial Expenses Purchased Services 10,526,222 10,905,108 10,781,726 11,032,687 11,366,962 11,533, ,593 Materials & Supplies 12,769 11,875 11,875 12,053 12,233 12, Vehicle & Equipment 40,542 36,460 36,375 37,304 38,259 39,241 2,781 Transfers 625,000 1,140,000 1,190,000 1,190,000 1,190,000 1,190,000 50,000 Other Expenses 4,000-16,000 16,240 16,484 16,731 16,731 Recovered Expenses Total Expenditures 12,030,361 12,865,867 12,847,750 13,144,196 13,416,946 13,585, ,937 Revenues Other Taxation Government Grants & Subsidies User Fees (655,000) (980,000) (1,103,000) (1,118,945) (1,135,130) (1,151,557) (171,557) Other Municipal Revenues (6,920,000) (7,790,000) (8,067,100) (8,183,807) (8,136,288) (8,189,558) (399,558) Total Revenues (7,575,000) (8,770,000) (9,170,100) (9,302,752) (9,271,418) (9,341,115) (571,115) Net 4,455,361 4,095,867 3,677,650 3,841,444 4,145,528 4,244, ,822 Net Inc. / (Dec.) $ (418,217) 163, ,084 99,161 Net Inc. / (Dec.) % (10.2%) 4.5% 7.9% 2.4% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 37, % Page 79

83 Garbage Collection & Disposal Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 6,374,893 6,560,111 6,639,924 6,660,260 6,658,775 6,727, ,592 Administrative Expenses 79,245 75,245 75,245 76,374 77,519 78,682 3,437 Financial Expenses 87,000 2,196,000 2,346,000 2,496,015 2,646,030 2,796, ,045 Purchased Services 792, , , , , ,795 72,995 Materials & Supplies 207, , , , , ,582 28,565 Vehicle & Equipment 4,561,521 4,655,385 4,732,419 4,851,816 5,019,457 5,145, ,048 Transfers Other Expenses 515, , , , , ,635 27,635 Recovered Expenses (110,000) Total Expenditures 12,507,206 15,133,558 15,484,203 15,802,873 16,148,642 16,523,875 1,390,317 Revenues Other Taxation Government Grants & Subsidies User Fees (3,510,000) (3,145,000) (2,689,725) (2,770,266) (2,942,915) (3,034,059) 110,941 Other Municipal Revenues (170,000) (175,000) (285,000) (442,000) (452,925) (464,123) (289,123) Total Revenues (3,680,000) (3,320,000) (2,974,725) (3,212,266) (3,395,840) (3,498,182) (178,182) Net 8,827,206 11,813,558 12,509,478 12,590,607 12,752,802 13,025,693 1,212,135 Net Inc. / (Dec.) $ 695,920 81, , ,891 Net Inc. / (Dec.) % 5.9% 0.6% 1.3% 2.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 303, % Page 80

84 Capital Overview ($000 s) Environmental Services Revised Proposed Proposed Proposed Proposed Total Total Total Classification Lifecycle 815 4,095 1, ,725 9,920 11,230 21,150 Growth Service Improvements ,500 54,000 Total 894 4,095 1, ,225 10,420 64,730 75,150 Source of Financing Capital Levy Reserve Funds ,583 16,983 Debt 12,000 12,000 Other 824 3,895 1, ,225 10,020 36,147 46,167 Total 894 4,095 1, ,225 10,420 64,730 75,150 Lifecycle Renewal Growth Service Improvement Page 81

85 Major Capital Works in Ten Year Plan ($000's) Environmental Action Programs Lifecycle TS6020 Active Transportation 1,050 1,800 Total Environmental Action Programs Lifecycle 1,050 1,800 Total Environmental Action Programs 1,050 1,800 Garbage Recycling & Composting Lifecycle SW6025 Waste Diversion SW6051 Municipal Waste Study 400 SW6530 Material Recovery Facility 60 2,940 SW W12A Ancillary 750 1,350 SW W12A New Cell Construction 6,500 3,200 SW Landfill Gas Collection 740 1,310 SW Closed Landfill Management Total Garbage Recycling & Composting Lifecycle 8,870 9,430 Garbage Recycling & Composting Service Improvement SW6050 New & Emerging Solid Waste Technologies ,500 SW6080 Long Term Disposal Capacity 19,000 Total Garbage Recycling & Composting Service Improvement ,500 Total Garbage Recycling & Composting 9,370 62,930 TOTAL ENVIRONMENTAL SERVICES 10,420 64,730 Page 82

86 Page 83

87 Operating Overview Parks, Recreation & Neighbourhood Services The City of London s Approved Tax Supported Multi Year for Parks, Recreation & Neighbourhood Services is $130.7 million representing 5.9% of the net property tax supported budget. Outlined below is a breakdown of the 2 service groupings that make up the City of London s Parks, Recreation & Neighbourhood Services Program. Parks, Rec. & Neighbourhood Services, 5.9% Parks & Urban Forestry, 38.5% Neighbourhood & Recreation Services, 61.5% Page 84

88 Approved Multi Year Service Grouping 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Neighbourhood & Recreation Services 18,538,345 18,978,260 64,022,158 19,274,889 65,045,942 20,061,674 65,662,931 20,399,486 66,212,356 20,677,268 1,699,008 Parks & Urban Forestry 11,182,257 11,762,020 12,299,468 12,248,468 12,587,394 12,536,234 12,735,361 12,684,038 12,886,362 12,834,873 1,072,853 Total Approved Parks, Recreation & Neighbourhood Services Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 29,720,602 30,740,280 76,321,626 31,523,357 77,633,336 32,597,908 78,398,292 33,083,524 79,098,718 33,512,141 2,771, ,077 1,074, , , % 3.4% 1.5% 1.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): Note: Amounts reported include Neighbourhood & Receation Services and Parks & Urban Forestry approved strategic investments with a total gross expenditure of $5.4 million. 692, % Staffing Summary STAFFING - Full-Time Employee # Neighbourhood & Recreation Services Parks & Urban Forestry Total STAFFING - Full-Time Equivalents # Neighbourhood & Recreation Services Parks & Urban Forestry Total Page 85

89 Neighbourhood & Recreation Services Service Aquatics 838, ,782 3,665,993 1,009,780 3,773,649 1,038,825 3,880,794 1,068,268 3,881,702 1,019,708 26,926 Arenas 1,492,507 1,432,308 7,583,597 1,452,949 7,678,021 1,483,605 7,782,972 1,524,111 7,890,386 1,543, ,580 Children's Services 6,823,953 6,798,051 33,339,029 6,798,051 33,339,029 6,798,051 33,339,029 6,798,051 33,339,029 6,798,051 0 Community Centres 1,548,040 1,715,981 3,698,445 1,765,599 3,779,992 1,829,671 3,845,551 1,877,326 3,912,359 1,925, ,808 Community Development & Funding 3,274,559 3,274,789 3,416,837 3,386,837 3,812,046 3,812,046 3,952,843 3,952,843 4,137,381 4,137, ,592 Community Recreation & Leisure Programs 983,025 1,062,086 2,514,164 1,105,762 2,566,660 1,134,012 2,601,847 1,144,344 2,636,091 1,153,112 91,026 Golf (2,232) 2 3,597, ,643,052-3,699,180-3,751,225 - (2) Special Events Coordination 60,259 61, ,101 77, ,222 76, ,414 76, ,652 76,359 14,364 Sports Services 1,056,508 1,030,399 1,760, ,272 1,783, ,012 1,808,653 1,011,305 1,834,818 1,026,635 (3,764) Storybook Gardens 52,494 14,026 1,425,979 (1,021) 1,443,280 (5,822) 1,459,439 (11,325) 1,475,938 (16,811) (30,837) Recreation Administration 2,410,308 2,595,841 2,780,043 2,695,543 2,984,305 2,897,437 3,048,209 2,957,969 3,106,775 3,013, ,315 Total Approved 18,538,345 18,978,260 64,022,158 19,274,889 65,045,942 20,061,674 65,662,931 20,399,486 66,212,356 20,677,268 1,699,008 Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) 296, , , , % 4.1% 1.7% 1.4% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 424, % Page 86

90 Aquatics Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,831,851 2,950,189 3,191,094 3,295,269 3,398,865 3,396, ,962 Administrative Expenses 27,000 27,000 27,000 27,000 27,000 27,000 0 Financial Expenses Purchased Services 70,303 69,428 71,080 71,842 72,618 73,411 3,983 Materials & Supplies 271, , , , , ,941 6,214 Vehicle & Equipment 102, , , , , , Transfers Other Expenses Recovered Expenses Total Expenditures 3,303,230 3,424,715 3,665,993 3,773,649 3,880,794 3,881, ,987 Revenues Other Taxation Government Grants & Subsidies User Fees (2,464,306) (2,431,933) (2,557,213) (2,673,824) (2,812,526) (2,861,994) (430,061) Other Municipal Revenues - - (99,000) (61,000) Total Revenues (2,464,306) (2,431,933) (2,656,213) (2,734,824) (2,812,526) (2,861,994) (430,061) Net 838, ,782 1,009,780 1,038,825 1,068,268 1,019,708 26,926 Net Inc. / (Dec.) $ 16,998 29,045 29,443 (48,560) Net Inc. / (Dec.) % 1.7% 2.9% 2.8% (4.5%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 6, % Page 87

91 Arenas Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,245,908 4,306,185 4,350,903 4,388,163 4,434,382 4,481, ,779 Administrative Expenses 78,700 72,600 72,600 73,259 73,921 74,599 1,999 Financial Expenses Purchased Services 2,659,347 2,632,023 2,657,734 2,705,964 2,755,092 2,805, ,119 Materials & Supplies 187, , , , , ,474 11,687 Vehicle & Equipment 322, , , , , ,207 9,204 Transfers Other Expenses Recovered Expenses Total Expenditures 7,493,623 7,518,598 7,583,597 7,678,021 7,782,972 7,890, ,788 Revenues Other Taxation Government Grants & Subsidies (24,336) (19,501) ,501 User Fees (5,871,780) (5,961,789) (6,010,648) (6,072,616) (6,135,234) (6,221,017) (259,228) Other Municipal Revenues (105,000) (105,000) (120,000) (121,800) (123,627) (125,481) (20,481) Total Revenues (6,001,116) (6,086,290) (6,130,648) (6,194,416) (6,258,861) (6,346,498) (260,208) Net 1,492,507 1,432,308 1,452,949 1,483,605 1,524,111 1,543, ,580 Net Inc. / (Dec.) $ 20,641 30,656 40,506 19,777 Net Inc. / (Dec.) % 1.4% 2.1% 2.7% 1.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 27, % Page 88

92 Children s Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,118,814 2,034,124 2,053,326 2,062,892 2,079,618 2,070,123 35,999 Administrative Expenses 53,184 53,184 53,071 53,071 53,071 53,071 (113) Financial Expenses Purchased Services 29,078,527 30,725,379 31,186,661 31,177,095 31,160,369 31,169, ,485 Materials & Supplies 7,661 7,661 7,661 7,661 7,661 7,661 0 Vehicle & Equipment 36,942 36,942 38,310 38,310 38,310 38,310 1,368 Transfers Other Expenses Recovered Expenses Total Expenditures 31,295,128 32,857,290 33,339,029 33,339,029 33,339,029 33,339, ,739 Revenues Other Taxation Government Grants & Subsidies (24,471,175) (26,059,239) (26,540,978) (26,540,978) (26,540,978) (26,540,978) (481,739) User Fees Other Municipal Revenues Total Revenues (24,471,175) (26,059,239) (26,540,978) (26,540,978) (26,540,978) (26,540,978) (481,739) Net 6,823,953 6,798,051 6,798,051 6,798,051 6,798,051 6,798,051 - Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 0.0% 0.0% 0.0% 0.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): - 0.0% Page 89

93 Community Centres Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,461,586 2,711,858 2,820,220 2,858,289 2,897,776 2,936, ,483 Administrative Expenses 29,404 31,094 34,863 35,390 35,922 36,462 5,368 Financial Expenses Purchased Services 225, , , , , ,166 40,712 Materials & Supplies 357, , , , , , ,737 Vehicle & Equipment 35,944 36,559 43,771 50,585 51,155 51,734 15,175 Transfers Other Expenses 3,500 3,500 3,500 3,500 3,500 3,500 0 Recovered Expenses Total Expenditures 3,113,444 3,485,884 3,698,445 3,779,992 3,845,551 3,912, ,475 Revenues Other Taxation Government Grants & Subsidies (128,100) (128,100) (128,100) (128,100) (128,100) (128,100) 0 User Fees (1,302,304) (1,374,153) (1,410,391) (1,427,866) (1,445,770) (1,464,115) (89,962) Other Municipal Revenues (135,000) (267,650) (394,355) (394,355) (394,355) (394,355) (126,705) Total Revenues (1,565,404) (1,769,903) (1,932,846) (1,950,321) (1,968,225) (1,986,570) (216,667) Net 1,548,040 1,715,981 1,765,599 1,829,671 1,877,326 1,925, ,808 Net Inc. / (Dec.) $ 49,618 64,072 47,655 48,463 Net Inc. / (Dec.) % 2.9% 3.6% 2.6% 2.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 52, % Page 90

94 Community Development & Funding Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 522, , , , , ,661 85,923 Administrative Expenses 13,223 13,223 13,223 13,422 13,623 13, Financial Expenses Purchased Services 341, , , , , ,581 1,380 Materials & Supplies 25,646 25,348 25,351 25,732 26,118 26,509 1,161 Vehicle & Equipment Transfers 2,371,279 2,555,141 2,530,948 2,924,347 2,961,007 3,144, ,662 Other Expenses Recovered Expenses Total Expenditures 3,274,559 3,458,651 3,416,837 3,812,046 3,952,843 4,137, ,730 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues - (183,862) (30,000) ,862 Total Revenues - (183,862) (30,000) ,862 Net 3,274,559 3,274,789 3,386,837 3,812,046 3,952,843 4,137, ,592 Net Inc. / (Dec.) $ 112, , , ,538 Net Inc. / (Dec.) % 3.4% 12.6% 3.7% 4.7% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 215, % Page 91

95 Community Recreation & Leisure Programs Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,938,928 2,120,924 2,158,735 2,187,242 2,216,936 2,245, ,578 Administrative Expenses 39,612 39,903 45,130 58,312 59,187 60,074 20,171 Financial Expenses Purchased Services 196, , , , , ,574 9,422 Materials & Supplies 106, , , , , ,611 3,756 Vehicle & Equipment 1,033 1,033 8,033 14,298 14,314 14,330 13,297 Transfers Other Expenses Recovered Expenses Total Expenditures 2,282,673 2,464,867 2,514,164 2,566,660 2,601,847 2,636, ,224 Revenues Other Taxation Government Grants & Subsidies User Fees (1,299,648) (1,396,981) (1,404,602) (1,428,848) (1,453,703) (1,479,179) (82,198) Other Municipal Revenues - (5,800) (3,800) (3,800) (3,800) (3,800) 2,000 Total Revenues (1,299,648) (1,402,781) (1,408,402) (1,432,648) (1,457,503) (1,482,979) (80,198) Net 983,025 1,062,086 1,105,762 1,134,012 1,144,344 1,153,112 91,026 Net Inc. / (Dec.) $ 43,676 28,250 10,332 8,768 Net Inc. / (Dec.) % 4.1% 2.6% 0.9% 0.8% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 22, % Page 92

96 Golf Expenditures Personnel Costs 1,834,923 1,846,567 1,697,430 1,716,112 1,731,798 1,748,205 (98,362) Administrative Expenses 17,485 17,085 18,100 18,298 18,499 18,703 1,618 Financial Expenses 267, , , , , ,999 39,932 Purchased Services 355, , , , , ,324 16,837 Materials & Supplies 758, , , , , ,377 73,140 Vehicle & Equipment 449, , , , , ,617 5,202 Transfers Other Expenses 8,800 8, (8,800) Recovered Expenses (2,000) (2,000) ,000 Total Expenditures 3,690,906 3,719,658 3,597,542 3,643,052 3,699,180 3,751,225 31,567 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Other Taxation Government Grants & Subsidies User Fees (2,884,138) (2,890,656) (2,743,041) (2,775,772) (2,818,928) (2,857,807) 32,849 Other Municipal Revenues (809,000) (829,000) (854,500) (867,280) (880,252) (893,418) (64,418) Total Revenues (3,693,138) (3,719,656) (3,597,541) (3,643,052) (3,699,180) (3,751,225) (31,569) Net (2,232) (2) Net Inc. / (Dec.) $ (1) (1) - - Net Inc. / (Dec.) % (50.0%) (100.0%) 0.0% 0.0% Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (1) (37.5%) Page 93

97 Special Events Coordination Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 192, , , , , ,497 31,319 Administrative Expenses 2,100 3,625 3,851 3,877 3,903 3, Financial Expenses Purchased Services 6,100 6,130 6,130 6,220 6,312 6, Materials & Supplies 6,500 6,500 7,500 7,605 7,712 7,820 1,320 Vehicle & Equipment (122) Transfers Other Expenses 5,000 5, (5,000) Recovered Expenses Total Expenditures 212, , , , , ,652 28,219 Revenues Other Taxation Government Grants & Subsidies User Fees (145,868) (149,988) (157,485) (159,847) (162,244) (164,679) (14,691) Other Municipal Revenues (6,450) (6,450) (5,500) (5,538) (5,576) (5,614) 836 Total Revenues (152,318) (156,438) (162,985) (165,385) (167,820) (170,293) (13,855) Net 60,259 61,995 77,116 76,837 76,594 76,359 14,364 Net Inc. / (Dec.) $ 15,121 (279) (243) (235) Net Inc. / (Dec.) % 24.4% (0.4%) (0.3%) (0.3%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 3, % Page 94

98 Sports Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 837, , , , , ,113 (134,426) Administrative Expenses 2,000 2,000 10,200 10,317 10,436 10,555 8,555 Financial Expenses Purchased Services 194, , , , , ,806 33,639 Materials & Supplies 303, , , , , , ,683 Vehicle & Equipment 357, , , , , ,561 10,125 Transfers 95,000 95,000 95,000 95,000 95,000 95,000 0 Other Expenses Recovered Expenses Total Expenditures 1,790,124 1,794,242 1,760,428 1,783,686 1,808,653 1,834,818 40,576 Revenues Other Taxation Government Grants & Subsidies User Fees (733,616) (763,843) (776,156) (786,674) (797,348) (808,183) (44,340) Other Municipal Revenues Total Revenues (733,616) (763,843) (776,156) (786,674) (797,348) (808,183) (44,340) Net 1,056,508 1,030, , ,012 1,011,305 1,026,635 (3,764) Net Inc. / (Dec.) $ (46,127) 12,740 14,293 15,330 Net Inc. / (Dec.) % (4.5%) 1.3% 1.4% 1.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (941) (0.1%) Page 95

99 Storybook Gardens Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 779, , , , , ,452 45,138 Administrative Expenses 10,150 9,300 9,300 9,300 9,300 9,300 0 Financial Expenses 16,500 18,975 28,975 29,410 29,851 30,299 11,324 Purchased Services 306, , , , , ,928 (892) Materials & Supplies 280, , , , , ,430 9,493 Vehicle & Equipment 3,123 5,500 5,238 5,343 5,450 5, Transfers Other Expenses 35,000 35, (35,000) Recovered Expenses (15,000) (10,000) ,000 Total Expenditures 1,416,452 1,435,846 1,425,979 1,443,280 1,459,439 1,475,938 40,092 Revenues Other Taxation Government Grants & Subsidies User Fees (1,056,458) (1,128,570) (1,162,000) (1,179,430) (1,197,121) (1,215,077) (86,507) Other Municipal Revenues (307,500) (293,250) (265,000) (269,672) (273,643) (277,672) 15,578 Total Revenues (1,363,958) (1,421,820) (1,427,000) (1,449,102) (1,470,764) (1,492,749) (70,929) Net 52,494 14,026 (1,021) (5,822) (11,325) (16,811) (30,837) Net Inc. / (Dec.) $ (15,047) (4,801) (5,503) (5,486) Net Inc. / (Dec.) % (107.3%) (470.2%) (94.5%) (48.4%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (7,709) (180.1%) Page 96

100 Recreation Administration Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,129,301 1,134,877 1,128,492 1,136,426 1,144,458 1,144,690 9,813 Administrative Expenses 562, , , , , , ,650 Financial Expenses 143, , , , , ,532 6,532 Purchased Services 534, , , , , , ,200 Materials & Supplies 16,000 13,500 13,500 13,500 13,500 13, Vehicle & Equipment 41,857 40,333 41,040 41,655 42,280 42,914 2,581 Transfers 100, , , , , ,000 0 Other Expenses Recovered Expenses Total Expenditures 2,527,308 2,662,841 2,780,043 2,984,305 3,048,209 3,106, ,934 Revenues Other Taxation Government Grants & Subsidies User Fees (57,000) (7,000) (6,500) (6,598) (6,696) (6,797) 203 Other Municipal Revenues (60,000) (60,000) (78,000) (80,270) (83,544) (86,822) (26,822) Total Revenues (117,000) (67,000) (84,500) (86,868) (90,240) (93,619) (26,619) Net 2,410,308 2,595,841 2,695,543 2,897,437 2,957,969 3,013, ,315 Net Inc. / (Dec.) $ 99, ,894 60,532 55,187 Net Inc. / (Dec.) % 3.8% 7.5% 2.1% 1.9% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 104, % Page 97

101 Parks & Urban Forestry Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Parks & Horticulture 6,976,517 7,234,264 7,465,369 7,465,369 7,584,871 7,584,871 7,659,010 7,659,010 7,735,562 7,735, ,298 Parks & Natural Areas Planning & Design 1,323,854 1,373,812 1,422,299 1,422,299 1,460,998 1,460,998 1,502,900 1,502,900 1,528,775 1,528, ,963 Urban Forestry 2,881,886 3,153,944 3,411,800 3,360,800 3,541,525 3,490,365 3,573,451 3,522,128 3,622,025 3,570, ,592 Total Approved 11,182,257 11,762,020 12,299,468 12,248,468 12,587,394 12,536,234 12,735,361 12,684,038 12,886,362 12,834,873 1,072,853 Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 486, , , , % 2.3% 1.2% 1.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 268, % Page 98

102 Parks & Horticulture Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,440,671 4,647,866 4,765,301 4,842,066 4,872,680 4,904, ,027 Administrative Expenses 38,250 49,350 41,430 42,442 43,538 44,728 (4,622) Financial Expenses Purchased Services 461, , , , , , ,179 Materials & Supplies 629, , , , , ,562 7,308 Vehicle & Equipment 1,465,882 1,519,230 1,445,063 1,470,709 1,496,822 1,523,408 4,178 Transfers Other Expenses Recovered Expenses (59,523) (61,470) (62,392) (63,328) (64,278) (65,242) (3,772) Total Expenditures 6,976,517 7,234,264 7,465,369 7,584,871 7,659,010 7,735, ,298 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 6,976,517 7,234,264 7,465,369 7,584,871 7,659,010 7,735, ,298 Net Inc. / (Dec.) $ 231, ,502 74,139 76,552 Net Inc. / (Dec.) % 3.2% 1.6% 1.0% 1.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 125, % Page 99

103 Parks & Natural Areas Planning & Design Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 805, , , , , ,741 33,555 Administrative Expenses 9,600 10,100 10,100 10,302 10,508 10, Financial Expenses Purchased Services 509, , , , , , ,790 Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 1,323,854 1,373,812 1,422,299 1,460,998 1,502,900 1,528, ,963 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 1,323,854 1,373,812 1,422,299 1,460,998 1,502,900 1,528, ,963 Net Inc. / (Dec.) $ 48,487 38,699 41,902 25,875 Net Inc. / (Dec.) % 3.5% 2.7% 2.9% 1.7% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 38, % Page 100

104 Urban Forestry Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,761,451 2,098,955 2,107,376 2,132,792 2,145,063 2,173,634 74,679 Administrative Expenses 24,030 27,030 27,030 27,461 27,899 28,344 1,314 Financial Expenses Purchased Services 563, , , , , , ,815 Materials & Supplies 25,738 25,738 25,738 26,124 26,516 26,914 1,176 Vehicle & Equipment 405, , , , , ,546 25,097 Transfers Other Expenses 168, Recovered Expenses (26,000) Total Expenditures 2,922,386 3,204,944 3,411,800 3,541,525 3,573,451 3,622, ,081 Revenues Other Taxation Government Grants & Subsidies User Fees (40,500) (38,000) (38,000) (38,160) (38,323) (38,489) (489) Other Municipal Revenues - (13,000) (13,000) (13,000) (13,000) (13,000) 0 Total Revenues (40,500) (51,000) (51,000) (51,160) (51,323) (51,489) (489) Net 2,881,886 3,153,944 3,360,800 3,490,365 3,522,128 3,570, ,592 Net Inc. / (Dec.) $ 206, ,565 31,763 48,408 Net Inc. / (Dec.) % 6.6% 3.9% 0.9% 1.4% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 104, % Page 101

105 Capital Overview ($000 s) Parks, Recreation & Neighbourhood Services Revised Approved Approved Approved Approved Total Total Total Classification Lifecycle 6,280 9,594 7,749 8,681 8,803 34,827 56,443 91,270 Growth 13,691 15,374 12,030 15,573 13,079 56,056 17,045 73,101 Service Improvements 512 2,500 1,675 3, ,250 17,150 25,400 Total 20,483 27,468 21,454 27,604 22,607 99,133 90, ,771 Source of Financing Capital Levy 3,280 6,657 7,715 8,213 7,166 29,751 65,378 95,129 Reserve Funds 1,236 4, ,205 2,125 9,771 3,674 13,445 Debt 10,457 9,937 9,822 10,462 8,869 39,090 7,830 46,920 Other 5,510 6,608 3,742 5,724 4,447 20,521 13,756 34,277 Total 20,483 27,468 21,454 27,604 22,607 99,133 90, ,771 Lifecycle Renewal Growth Service Improvement Page 102

106 Major Capital Works in Ten Year Plan ($000's) Neighbourhood & Recreation Lifecycle RC2445 Senior Centres Lifecycle Repairs Update Security Systems and Customer Service Systems RC Recreation Facilities Lifecycle Repairs 14,828 20,452 RC Golf Courses Lifecycle Program 475 1,200 Total Neighbourhood & Recreation Lifecycle 16,263 23,022 Neighbourhood & Recreation Growth RC2756 East Multi Purpose Rec Centre Aquatics Anchored 7,764 RC2758 Southeast Multi Purpose Rec Centre Arena Anchored 27,131 Other Neighbourhood & Recreation Growth 600 1,900 Total Neighbourhood & Recreation Growth 35,494 1,900 Neighbourhood & Recreation Service Improvement Farquharson, Glen Cairn and Silverwoods Arena Repurposing 2,900 3,350 Total Neighbourhood & Recreation Service Improvement 2,900 3,350 Total Neighbourhood & Recreation 54,657 28,272 Parks & Urban Forestry Lifecycle Maintain District, Neighbourhood and Urban Parks 5,730 11,700 Downtown and Street Tree Planting Program 2,314 3,816 PD Maintain Open Space Network 1,480 3,100 PD Maintain Thames Valley Pathway 1,850 1,500 PD Maintain Sportspark Infrastructure PD Maintain Environmentally Significant Areas 800 1,200 PD Woodlot Management RC Multi Use Park Pathway Lifecycle 1,350 2,700 Page 103

107 Major Capital Works in Ten Year Plan ($000's) (cont'd) Parks & Urban Forestry Lifecycle (cont'd) RC Park Facilities Major Upgrades 2,190 4,355 TS Parks Major Upgrades 1,650 3,250 Total Parks & Urban Forestry Lifecycle 18,564 33,421 Parks & Urban Forestry Growth Various New Parks 20,562 15,145 Total Parks & Urban Forestry Growth 20,562 15,145 Parks & Urban Forestry Service Improvement PD1142 Enhanced Veterans Memorial Parkway 150 PD1148 Thames Valley Corridor Plan 1,200 2,400 PD2044 Management of Emerald Ash 1,600 2,400 PD2047 Urban Forest Strategy 2,400 9,000 Total Parks & Urban Forestry Service Improvement 5,350 13,800 Total Parks & Urban Forestry 44,476 62,366 TOTAL PARKS, RECREATION & NEIGHBOURHOOD SERVICES 99,133 90,638 Page 104

108 Page 105

109 Operating Overview Planning & Development Services The City of London s Approved Tax Supported Multi Year for Planning and Development Services is $26.0 million representing 1.2% of the net property tax supported budget. Outlined below is a breakdown of the 3 service groupings that make up the City of London s Planning & Development Program. Planning & Development Services, 1.2% Building Approvals, (14.7)% Development Services, 61.3% Planning Services, 53.4% Page 106

110 Approved Multi Year Service Grouping 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Expense Net Expense Net Expense Net Expense Net Net Increase/ (Decrease) Building Approvals (1,177,643) (1,123,543) 4,768,004 (853,525) 4,837,112 (1,026,245) 4,863,310 (964,433) 4,855,085 (974,576) 148,967 Planning Services 3,175,086 3,241,378 3,672,922 3,375,822 3,754,483 3,457,383 3,827,432 3,530,332 3,834,966 3,537, ,488 Development Services 3,680,411 3,795,647 4,808,224 3,927,274 4,875,393 3,980,183 4,953,440 4,043,730 4,933,142 4,008, ,040 Total Approved Planning & Development Services Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 5,677,854 5,913,482 13,249,150 6,449,571 13,466,988 6,411,321 13,644,182 6,609,629 13,623,193 6,571, , ,089 (38,250) 198,308 (37,652) 9.1% (0.6%) 3.1% (0.6%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): Note: Amounts reported include Building Approvals, Planning Services and Development Services approved strategic investments with a total gross expenditure of $1.9 million. 164, % Page 107

111 Staffing Summary STAFFING - Full-Time Employee # Building Approvals Planning Services Development Services Total STAFFING - Full-Time Equivalents # Building Approvals Planning Services Development Services Total Page 108

112 Building Approvals Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,033,818 4,091,768 4,332,558 4,397,213 4,408,508 4,385, ,378 Administrative Expenses 45,447 52,440 52,440 53,225 54,020 54,827 2,387 Financial Expenses 3,000 6,000 56,000 56,090 56,181 56,274 50,274 Purchased Services 18,679 17, , , , , ,827 Materials & Supplies 19,378 18,370 18,370 18,645 18,923 19, Vehicle & Equipment 140, , , , , ,834 69,911 Transfers Other Expenses Recovered Expenses Total Expenditures 4,261,136 4,337,471 4,768,004 4,837,112 4,863,310 4,855, ,614 Revenues Other Taxation Government Grants & Subsidies User Fees (5,426,400) (5,448,400) (5,546,100) (5,812,605) (5,814,160) (5,815,738) (367,338) Other Municipal Revenues (12,379) (12,614) (75,429) (50,752) (13,583) (13,923) (1,309) Total Revenues (5,438,779) (5,461,014) (5,621,529) (5,863,357) (5,827,743) (5,829,661) (368,647) Net (1,177,643) (1,123,543) (853,525) (1,026,245) (964,433) (974,576) 148,967 Net Inc. / (Dec.) $ 270,018 (172,720) 61,812 (10,143) Net Inc. / (Dec.) % 24.0% (20.2%) 6.0% (1.1%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 37, % Page 109

113 Planning Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,926,268 2,986,380 3,079,619 3,147,726 3,207,335 3,196, ,265 Administrative Expenses 53,396 68,496 75,315 78,707 81,210 86,727 18,231 Financial Expenses Purchased Services 415, , , , , ,072 52,390 Materials & Supplies 62,055 62,055 58,006 59,787 62,181 64,775 2,720 Vehicle & Equipment 7,935 4,965 14,300 14,446 14,595 14,747 9,782 Transfers Other Expenses Recovered Expenses Total Expenditures 3,465,086 3,541,578 3,672,922 3,754,483 3,827,432 3,834, ,388 Revenues Other Taxation Government Grants & Subsidies User Fees (290,000) (300,200) (297,100) (297,100) (297,100) (297,100) 3,100 Other Municipal Revenues Total Revenues (290,000) (300,200) (297,100) (297,100) (297,100) (297,100) 3,100 Net 3,175,086 3,241,378 3,375,822 3,457,383 3,530,332 3,537, ,488 Net Inc. / (Dec.) $ 134,444 81,561 72,949 7,534 Net Inc. / (Dec.) % 4.1% 2.4% 2.1% 0.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 74, % Page 110

114 Development Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,484,751 4,578,036 4,669,744 4,734,830 4,810,767 4,788, ,293 Administrative Expenses 39,574 47,765 49,265 50,006 50,756 51,516 3,751 Financial Expenses Purchased Services 25,036 23,530 23,530 23,885 24,244 24,608 1,078 Materials & Supplies 17,174 17,900 17,900 18,170 18,443 18, Vehicle & Equipment 45,678 47,118 47,785 48,502 49,230 49,969 2,851 Transfers Other Expenses Recovered Expenses Total Expenditures 4,612,213 4,714,349 4,808,224 4,875,393 4,953,440 4,933, ,793 Revenues Other Taxation Government Grants & Subsidies User Fees (831,800) (816,800) (776,500) (788,148) (799,971) (811,972) 4,828 Other Municipal Revenues (100,002) (101,902) (104,450) (107,062) (109,739) (112,483) (10,581) Total Revenues (931,802) (918,702) (880,950) (895,210) (909,710) (924,455) (5,753) Net 3,680,411 3,795,647 3,927,274 3,980,183 4,043,730 4,008, ,040 Net Inc. / (Dec.) $ 131,627 52,909 63,547 (35,043) Net Inc. / (Dec.) % 3.5% 1.3% 1.6% (0.9%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 53, % Page 111

115 Capital Overview ($000 s) Planning & Development Revised Approved Approved Approved Approved Total Total Total Classification Lifecycle 75 Growth 250 1,373 1, ,331 1,125 4,456 Service Improvements ,000 3,800 Total 525 2,073 1, ,131 4,125 8,256 Source of Financing Capital Levy , ,121 3,225 5,346 Reserve Funds Debt Other , ,160 Total 525 2,073 1, ,131 4,125 8, Capital 10 Year Capital Plan $800, 19% $3,800 46% $4,456 54% Lifecycle Renewal Growth $3,331, 81% Service Improvement Page 112

116 Major Capital Works in Ten Year Plan ($000's) Planning & Development Growth GG1034 Development Charges Consulting PD Year Official Plan Review & Associated Zoning By law Amendments PD2155 Growth Related Secondary Plans PD2162 New Urban Civic Spaces 2,006 Total Planning & Development Growth 3,331 1,125 Planning & Development Service Improvement PD1215 Back to the River 700 PD1218 London's Downtown Plan Small Scale Projects 100 3,000 Total Planning & Development Service Improvement 800 3,000 TOTAL PLANNING & DEVELOPMENT 4,131 4,125 Page 113

117 Page 114

118 Operating Overview Protective Services The City of London s Approved Tax Supported Multi Year for Protective Services is $639.9 million representing 28.9% of the net property tax supported budget. Outlined below is a breakdown of the 5 service groupings that make up the City of London s Protective Services Program. Protective Services, 28.9% Animal Services, 1.2% Fire Services, 35.5% London Police Services, 61.4% Corporate Security & Emergency Management, 1.1% By Law Enforcement & Property Standards, 0.8% Page 115

119 Approved Multi Year Service Grouping 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Animal Services 1,434,987 1,539,594 2,963,867 1,811,367 3,022,428 1,852,640 3,082,524 1,895,190 3,141,656 1,936, ,918 By-Law Enforcement & Property Standards 1,107,801 1,201,616 3,385,366 1,287,862 3,538,104 1,323,597 3,592,876 1,366,172 3,586,962 1,348, ,447 Corporate Security & Emergency Management 1,322,604 1,608,609 1,803,957 1,762,398 1,834,617 1,792,018 1,864,070 1,820,406 1,885,229 1,840, ,864 Fire Services 55,390,236 55,649,222 56,158,298 56,021,298 56,645,158 56,507,603 57,137,358 56,999,240 57,427,054 57,288,364 1,639,142 London Police Services 92,476,841 94,837, ,499,704 96,283, ,998,798 97,448, ,203,889 99,161, ,191, ,162,963 5,325,439 Total Approved Protective Services Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 151,732, ,836, ,811, ,166, ,039, ,924, ,880, ,242, ,232, ,576,375 7,739,810 2,329,885 1,758,047 2,317,691 1,334, % 1.1% 1.5% 0.8% Average Annual Net Amount Increase/(Decrease): 1,934, Average Annual Net Percentage Increase/(Decrease): 1.2% Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Amounts reported include By-Law Enforcement & Property Standards approved strategic investment with a total gross expenditure of $1.1 million. Page 116

120 Staffing Summary STAFFING - Full-Time Employee # Animal Services By-Law Enforcement & Property Standards Corporate Security & Emergency Management Fire Services London Police Services Total 1,270 1,284 1,283 1,283 1,283 STAFFING - Full-Time Equivalents # Animal Services By-Law Enforcement & Property Standards Corporate Security & Emergency Management Fire Services London Police Services Total , , , ,290.6 Page 117

121 Animal Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 80,851 81,092 82,781 83,850 85,306 84,628 3,536 Administrative Expenses Financial Expenses Purchased Services 2,606,060 2,722,729 2,803,392 2,859,360 2,916,447 2,974, ,944 Materials & Supplies 1, Vehicle & Equipment 95,076 77,523 76,944 78,456 79,997 81,569 4,046 Transfers Other Expenses Recovered Expenses Total Expenditures 2,783,487 2,882,094 2,963,867 3,022,428 3,082,524 3,141, ,562 Revenues Other Taxation Government Grants & Subsidies User Fees (1,342,500) (1,342,500) (1,152,500) (1,169,788) (1,187,334) (1,205,144) 137,356 Other Municipal Revenues (6,000) Total Revenues (1,348,500) (1,342,500) (1,152,500) (1,169,788) (1,187,334) (1,205,144) 137,356 Net 1,434,987 1,539,594 1,811,367 1,852,640 1,895,190 1,936, ,918 Net Inc. / (Dec.) $ 271,773 41,273 42,550 41,322 Net Inc. / (Dec.) % 17.7% 2.3% 2.3% 2.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 99, % Page 118

122 By law Enforcement & Property Standards Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,597,157 2,702,172 2,957,099 3,146,893 3,193,031 3,178, ,150 Administrative Expenses 22,769 23,194 35,194 27,605 30,050 32,533 9,339 Financial Expenses 3,000 6,000 6,000 6,090 6,181 6, Purchased Services 218, , , , , ,126 24,146 Materials & Supplies 37,285 30,560 29,560 30,229 30,918 31,644 1,084 Vehicle & Equipment 130, , , , , ,063 5,405 Transfers Other Expenses Recovered Expenses Total Expenditures 3,008,700 3,070,564 3,385,366 3,538,104 3,592,876 3,586, ,398 Revenues Other Taxation Government Grants & Subsidies User Fees (1,845,707) (1,812,707) (1,935,857) (2,095,419) (2,106,139) (2,116,820) (304,113) Other Municipal Revenues (55,192) (56,241) (161,647) (119,088) (120,565) (122,079) (65,838) Total Revenues (1,900,899) (1,868,948) (2,097,504) (2,214,507) (2,226,704) (2,238,899) (369,951) Net 1,107,801 1,201,616 1,287,862 1,323,597 1,366,172 1,348, ,447 Net Inc. / (Dec.) $ 86,246 35,735 42,575 (18,109) Net Inc. / (Dec.) % 7.2% 2.8% 3.2% (1.3%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 36, % Page 119

123 Corporate Security & Emergency Management 2014 Net 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Service Revised Revised Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Emergency Management 231, , , , , , , , , ,508 9,402 Corporate Security 1,091,547 1,221,503 1,417,546 1,381,497 1,442,234 1,405,283 1,465,712 1,427,838 1,482,786 1,443, ,462 Total Approved 1,322,604 1,608,609 1,803,957 1,762,398 1,834,617 1,792,018 1,864,070 1,820,406 1,885,229 1,840, ,864 Net Inc. / (Dec.) $ 153,789 29,620 28,388 20,067 Net Inc. / (Dec.) % 9.6% 1.7% 1.6% 1.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 57, % Page 120

124 Emergency Management Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 185, , , , , ,557 4,204 Administrative Expenses 31,312 30,129 30,650 31,310 31,870 32,530 2,401 Financial Expenses Purchased Services 13,568 65,059 65,059 65,967 66,888 67,823 2,764 Materials & Supplies 4,714 4,911 4,941 4,971 5,002 5, Vehicle & Equipment 1,030 3,030 3,030 3,500 3,500 3, Transfers Other Expenses Recovered Expenses Total Expenditures 236, , , , , ,443 9,961 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (5,276) (5,376) (5,510) (5,648) (5,790) (5,935) (559) Total Revenues (5,276) (5,376) (5,510) (5,648) (5,790) (5,935) (559) Net 231, , , , , ,508 9,402 Net Inc. / (Dec.) $ (6,205) 5,834 5,833 3,940 Net Inc. / (Dec.) % (1.6%) 1.5% 1.5% 1.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 2, % Page 121

125 Corporate Security Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 571, , , , , ,852 16,407 Administrative Expenses 9,270 15,660 15,686 15,711 15,738 15, Financial Expenses Purchased Services 604, , , , , , ,202 Materials & Supplies 1,803 4,300 4,364 4,428 4,494 4, Vehicle & Equipment 10,794 18,642 18,860 19,127 19,400 19,678 1,036 Transfers Other Expenses Recovered Expenses (72,131) (74,620) (74,789) (74,686) (74,602) (74,518) 102 Total Expenditures 1,126,061 1,256,673 1,417,546 1,442,234 1,465,712 1,482, ,113 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (34,514) (35,170) (36,049) (36,951) (37,874) (38,821) (3,651) Total Revenues (34,514) (35,170) (36,049) (36,951) (37,874) (38,821) (3,651) Net 1,091,547 1,221,503 1,381,497 1,405,283 1,427,838 1,443, ,462 Net Inc. / (Dec.) $ 159,994 23,786 22,555 16,127 Net Inc. / (Dec.) % 13.1% 1.7% 1.6% 1.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 55, % Page 122

126 Fire Services 2014 Net 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Service Revised Revised Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Fire & Rescue Services 52,813,820 52,703,684 52,823,374 52,786,374 53,177,926 53,140,371 53,668,607 53,630,489 53,957,014 53,918,324 1,214,640 Fire Prevention & Education 2,576,416 2,945,538 3,334,924 3,234,924 3,467,232 3,367,232 3,468,751 3,368,751 3,470,040 3,370, ,502 Total Approved 55,390,236 55,649,222 56,158,298 56,021,298 56,645,158 56,507,603 57,137,358 56,999,240 57,427,054 57,288,364 1,639,142 Net Inc. / (Dec.) $ 372, , , ,124 Net Inc. / (Dec.) % 0.7% 0.9% 0.9% 0.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 409, % Page 123

127 Fire & Rescue Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 50,448,357 50,222,764 50,230,683 50,551,541 50,947,245 51,132, ,775 Administrative Expenses 405, , , , , ,175 13,944 Financial Expenses Purchased Services 450, , , , , ,081 (64,708) Materials & Supplies 1,244,665 1,326,625 1,481,535 1,498,440 1,576,309 1,662, ,495 Vehicle & Equipment 301, , , , , ,099 22,024 Transfers Other Expenses Recovered Expenses Total Expenditures 52,850,620 52,740,484 52,823,374 53,177,926 53,668,607 53,957,014 1,216,530 Revenues Other Taxation Government Grants & Subsidies User Fees (36,800) (36,800) (37,000) (37,555) (38,118) (38,690) (1,890) Other Municipal Revenues Total Revenues (36,800) (36,800) (37,000) (37,555) (38,118) (38,690) (1,890) Net 52,813,820 52,703,684 52,786,374 53,140,371 53,630,489 53,918,324 1,214,640 Net Inc. / (Dec.) $ 82, , , ,835 Net Inc. / (Dec.) % 0.2% 0.7% 0.9% 0.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 303, % Page 124

128 Fire Prevention & Education Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,604,044 2,958,676 3,152,664 3,282,237 3,280,982 3,279, ,779 Administrative Expenses Financial Expenses Purchased Services Materials & Supplies 79,850 82, , , , ,440 65,090 Vehicle & Equipment 31,607 43,597 40,345 40,951 41,564 42,188 (1,409) Transfers Other Expenses Recovered Expenses Total Expenditures 2,716,416 3,085,538 3,334,924 3,467,232 3,468,751 3,470, ,502 Revenues Other Taxation Government Grants & Subsidies User Fees (140,000) (140,000) (100,000) (100,000) (100,000) (100,000) 40,000 Other Municipal Revenues Total Revenues (140,000) (140,000) (100,000) (100,000) (100,000) (100,000) 40,000 Net 2,576,416 2,945,538 3,234,924 3,367,232 3,368,751 3,370, ,502 Net Inc. / (Dec.) $ 289, ,308 1,519 1,289 Net Inc. / (Dec.) % 9.8% 4.1% 0.0% 0.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 106, % Page 125

129 London Police Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 92,993,301 94,614,680 95,407,055 96,996,415 98,970,069 99,643,832 5,029,152 Administrative Expenses 1,093,785 1,109,691 1,174,398 1,184,040 1,156,841 1,164,002 54,311 Financial Expenses 977, , , , ,047 1,019, ,938 Purchased Services 2,671,230 3,002,535 3,434,006 3,452,875 3,594,803 3,673, ,869 Materials & Supplies 3,015,924 3,210,020 3,214,851 3,271,828 3,318,514 3,422, ,458 Vehicle & Equipment 400, , , , , , ,634 Transfers Other Expenses 1, Recovered Expenses (240,494) (243,020) (247,860) (252,798) (257,834) (262,970) (19,950) Total Expenditures 100,912, ,768, ,499, ,998, ,203, ,191,828 6,423,412 Revenues Other Taxation Government Grants & Subsidies (4,474,295) (4,920,201) (5,261,097) (5,743,537) (6,227,537) (6,227,537) (1,307,336) User Fees Other Municipal Revenues (3,961,536) (3,010,691) (2,955,082) (2,806,622) (2,815,172) (2,801,328) 209,363 Total Revenues (8,435,831) (7,930,892) (8,216,179) (8,550,159) (9,042,709) (9,028,865) (1,097,973) Net 92,476,841 94,837,524 96,283,525 97,448,639 99,161, ,162,963 5,325,439 Net Inc. / (Dec.) $ 1,446,001 1,165,114 1,712,541 1,001,783 Net Inc. / (Dec.) % 1.5% 1.2% 1.8% 1.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 1,331, % Page 126

130 Capital Overview ($000 s) Protective Services Revised Proposed Proposed Proposed Proposed Total Total Total Classification Lifecycle 5,169 8,194 3,385 3,888 4,165 19,632 35,191 54,823 Growth 500 1,565 2,063 4,128 1,805 5,933 Service Improvements 700 1,985 2,685 47,500 50,185 Total 5,169 8,194 3,885 6,153 8,213 26,445 84, ,941 Source of Financing Capital Levy 650 3, ,677 2,785 8,713 21,862 30,575 Reserve Funds 4,829 3,567 2,536 3,113 3,365 12,581 26,513 39,094 Debt (310) 1, ,506 34,677 37,183 Other ,335 2,645 1,444 4,089 Total 5,169 8,194 3,885 6,153 8,213 26,445 84, ,941 Lifecycle Renewal Growth Service Improvement Page 127

131 Major Capital Works in Ten Year Plan ($000's) Emergency & Security Lifecycle GG1589 Facility Maintenance Security GG1600 Emergency Management Total Emergency & Security Lifecycle 800 1,200 Fire Services Lifecycle PP1045 Replace Portable Radios 245 1,416 PP Non Emergency Fire Vehicle Replacement PP Replace Firefighter Equipment 2,539 3,831 PP Emergency Fire Vehicle Replacement 1,991 6,207 PP Fire Stations Lifecycle Repairs 2,630 4,470 Total Fire Services Lifecycle 8,065 16,792 Fire Services Growth PP1043 Add Aerial Company 1,805 PP1087 New Fire Station No. 15 3,628 Total Fire Services Growth 3,628 1,805 Fire Services Service Improvement PP1090 Relocate Existing Resource to New Fire Station No. 16 2,685 PP1091 Replacement & Relocation of Fire Training Tower 7,500 Total Fire Services Service Improvement 2,685 7,500 Total Fire Services 14,378 26,097 Police Services Lifecycle PP4327 Phone System 172 PP4405 Portable Radio User Gear 1,279 2,748 PP4406 Storage Server Page 128

132 Major Capital Works in Ten Year Plan ($000's) (cont'd) Police Services Lifecycle (cont'd) PP Replace Police Vehicles 6,841 10,099 PP Headquarters Building Lifecycle Repairs 2,250 4,125 Total Police Services Lifecycle 10,767 17,197 Police Services Growth PP4480 Police Facility Needs Analysis 500 Total Police Services Growth 500 Police Services Service Improvement PP4462 LPS Facility Expansion 40,000 Total Police Services Service Improvement 40,000 Total Police Services 11,267 57,197 TOTAL PROTECTIVE SERVICES 26,445 84,494 Page 129

133 Page 130

134 Operating Overview Social & Health Services The City of London s Approved Tax Supported Multi Year for Social & Health Services is $258.5 million representing 11.7% of the net property tax supported budget. Outlined below is a breakdown of the 6 service groupings that make up the City of London s Social & Health Services Program. Social & Health Services, 11.7% Social & Community Support Services, 26.9% Social Housing, 18.7% Middlesex London Health Unit, 9.4% London & Middlesex Housing Corporation, 14.9% Long Term Care, 7.9% Land Ambulance, 22.2% Page 131

135 Approved Multi Year 2014 Net 2015 Net 2016 Approved 2017 Approved 2018 Approved 2019 Approved Service Grouping Revised Revised Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Social Housing 12,913,577 12,553,653 24,050,299 12,368,622 24,145,290 12,238,637 23,519,558 11,853,879 23,259,439 11,784,394 (769,259) London & Middlesex Housing Corporation 7,954,857 8,569,008 8,991,668 8,991,668 9,421,551 9,421,551 9,800,035 9,800,035 10,219,940 10,219,940 1,650,932 Long Term Care 4,676,939 4,962,675 22,563,121 5,015,889 22,652,454 5,085,516 22,744,023 5,157,138 22,844,764 5,237, ,012 Land Ambulance 11,713,222 12,355,740 13,219,082 13,219,082 14,412,272 14,412,272 14,728,089 14,728,089 14,951,147 14,951,147 2,595,407 Middlesex-London Health Unit 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 0 Social & Community Support Services 23,265,480 21,643, ,951,269 19,747, ,538,065 17,846, ,283,737 15,811, ,284,996 16,212,807 (5,430,656) Total Approved Social & Health Services 66,619,134 66,179, ,870,498 65,437, ,264,691 65,099, ,170,501 63,445, ,655,345 64,501,034 (1,678,564) Net Inc. / (Dec.) $ Net Inc. / (Dec.) % (741,673) (338,726) (1,653,835) 1,055,670 (1.1%) (0.5%) (2.5%) 1.7% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (0.6%) Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Amounts reported include Social Housing and Social & Community Support Services approved strategic investments with a total gross expenditure of $6.8 million. (419,641) Page 132

136 Staffing Summary STAFFING - Full-Time Employee # Social Housing London & Middlesex Housing Corporation Long Term Care Land Ambulance Middlesex-London Health Unit Social & Community Support Services Total STAFFING - Full-Time Equivalents # Social Housing London & Middlesex Housing Corporation Long Term Care Land Ambulance Middlesex-London Health Unit Social & Community Support Services Total , , , , ,094.0 Page 133

137 Social Housing Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Affordable Housing Planning & Funding 77, , , , , , , , , , ,364 Social Housing Administration 12,836,433 12,450,053 23,236,487 11,814,810 23,401,498 11,754,845 22,829,105 11,573,426 22,563,475 11,498,430 (951,623) Total Approved 12,913,577 12,553,653 24,050,299 12,368,622 24,145,290 12,238,637 23,519,558 11,853,879 23,259,439 11,784,394 (769,259) Net Inc. / (Dec.) $ (185,031) (129,985) (384,758) (69,485) Net Inc. / (Dec.) % (1.5%) (1.1%) (3.1%) (0.6%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (192,315) (1.6%) Page 134

138 Affordable Housing Planning & Funding Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 73, , , , , ,414 Administrative Expenses ,100 88,405 89,760 91,200 91,100 Financial Expenses Purchased Services 116, , , , , , ,825 Materials & Supplies - - 2,300 2,330 2,360 2,400 2,400 Vehicle & Equipment - - 2,500 2,540 2,580 2,625 2,625 Transfers Other Expenses Recovered Expenses Total Expenditures 190, , , , , , ,364 Revenues Other Taxation Government Grants & Subsidies (113,460) (120,000) (260,000) (260,000) (410,000) (410,000) (290,000) User Fees Other Municipal Revenues Total Revenues (113,460) (120,000) (260,000) (260,000) (410,000) (410,000) (290,000) Net 77, , , , , , ,364 Net Inc. / (Dec.) $ 450,212 (70,020) (203,339) 5,511 Net Inc. / (Dec.) % 434.6% (12.6%) (42.0%) 2.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 45, % Page 135

139 Social Housing Administration Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,509,256 1,592,568 1,434,959 1,462,265 1,490,955 1,501,250 (91,318) Administrative Expenses 24,100 39,657 25,400 25,775 26,150 26,640 (13,017) Financial Expenses Purchased Services 21,674,720 21,415,164 21,706,928 21,843,048 21,240,380 20,962,645 (452,519) Materials & Supplies 9,000 9,000 7,000 7,095 7,190 7,290 (1,710) Vehicle & Equipment 18,299 23,157 22,500 22,815 23,130 23, Transfers 38,315 38,900 39,700 40,500 41,300 42,200 3,300 Other Expenses Recovered Expenses Total Expenditures 23,273,690 23,118,446 23,236,487 23,401,498 22,829,105 22,563,475 (554,971) Revenues Other Taxation Government Grants & Subsidies (6,713,415) (6,936,882) (7,435,800) (7,644,461) (7,255,473) (7,006,518) (69,636) User Fees Other Municipal Revenues (3,723,842) (3,731,511) (3,985,877) (4,002,192) (4,000,206) (4,058,527) (327,016) Total Revenues (10,437,257) (10,668,393) (11,421,677) (11,646,653) (11,255,679) (11,065,045) (396,652) Net 12,836,433 12,450,053 11,814,810 11,754,845 11,573,426 11,498,430 (951,623) Net Inc. / (Dec.) $ (635,243) (59,965) (181,419) (74,996) Net Inc. / (Dec.) % (5.1%) (0.5%) (1.5%) (0.6%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (237,906) (2.0%) Page 136

140 London & Middlesex Housing Corporation Expenditures Personnel Costs 4,404,462 4,430,900 4,506,481 4,574,078 4,642,689 4,712, ,430 Building Maintenance and Tenant Services 3,774,900 3,931,687 4,017,815 4,078,082 4,139,253 4,201, ,655 Utilities 3,682,400 3,869,009 4,236,461 4,497,452 4,778,783 5,099,272 1,230,263 Property Taxes 4,760,377 5,134,938 5,231,940 5,331,347 5,432,642 5,535, ,925 Insurance 494, , , , , , ,169 Mortgage 48,405 48,405 46,875 45,938 45,019 44,118 (4,287) Administration 731, , , , , ,600 66,984 Fire, Wind and Ice Expenses 15,000 15,000 15,000 15,000 15,000 15,000 0 Total Expenditures 17,911,557 18,732,316 19,430,360 20,016,824 20,554,237 21,135,455 2,403,139 Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Rental Revenues (9,654,000) (9,890,471) (10,158,503) (10,310,881) (10,465,544) (10,622,527) (732,056) Other Revenues (302,700) (272,837) (280,189) (284,392) (288,658) (292,988) (20,151) Total Revenues (9,956,700) (10,163,308) (10,438,692) (10,595,273) (10,754,202) (10,915,515) (752,207) Net 7,954,857 8,569,008 8,991,668 9,421,551 9,800,035 10,219,940 1,650,932 Net Inc. / (Dec.) $ 422, , , ,905 Net Inc. / (Dec.) % 4.9% 4.8% 4.0% 4.3% Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 412, % Page 137

141 Long Term Care Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Adult Day Programs - 15, ,461 33, ,753 33, ,034 33, ,317 34,241 19,097 Long Term Care-Dearness Home 4,609,989 4,880,581 21,789,622 4,915,466 21,878,710 4,984,848 21,970,039 5,056,230 22,070,544 5,136, ,962 Homemakers 66,950 66, ,038 67, ,991 66, ,950 66, ,903 66,903 (47) Total Approved 4,676,939 4,962,675 22,563,121 5,015,889 22,652,454 5,085,516 22,744,023 5,157,138 22,844,764 5,237, ,012 Net Inc. / (Dec.) $ 53,214 69,627 71,622 80,549 Net Inc. / (Dec.) % 1.1% 1.4% 1.4% 1.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 68, % Page 138

142 Adult Day Programs Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 257, , , , , ,717 13,954 Administrative Expenses 75,200 75,200 75,200 75,203 75,206 75,209 9 Financial Expenses Purchased Services 7,150 4,400 4,400 4,400 4,400 4,400 0 Materials & Supplies 33,500 38,500 38,500 39,110 39,732 40,367 1,867 Vehicle & Equipment Transfers 143, , , , , ,985 7,808 Other Expenses 21,639 21,639 21,639 21,639 21,639 21,639 0 Recovered Expenses Total Expenditures 537, , , , , ,317 23,638 Revenues Other Taxation Government Grants & Subsidies (365,553) (436,500) (440,865) (440,865) (440,865) (440,865) (4,365) User Fees (172,160) (88,035) (88,211) (88,211) (88,211) (88,211) (176) Other Municipal Revenues Total Revenues (537,713) (524,535) (529,076) (529,076) (529,076) (529,076) (4,541) Net - 15,144 33,385 33,677 33,958 34,241 19,097 Net Inc. / (Dec.) $ 18, Net Inc. / (Dec.) % 120.5% 0.9% 0.8% 0.8% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 4, % Page 139

143 Long Term Care Dearness Home Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 17,197,792 17,595,958 18,042,240 18,024,057 18,003,029 17,981, ,292 Administrative Expenses 112, , , , , ,042 5,159 Financial Expenses Purchased Services 1,218,306 1,223,706 1,280,836 1,299,985 1,334,586 1,354, ,722 Materials & Supplies 2,185,683 2,211,884 2,323,778 2,407,491 2,496,234 2,594, ,480 Vehicle & Equipment 104, , , , , ,705 4,634 Transfers (143,176) (143,176) (150,985) (150,985) (150,985) (150,985) (7,809) Other Expenses 50,000 50,000 60,000 60,900 61,813 62,740 12,740 Recovered Expenses Total Expenditures 20,726,001 21,157,326 21,789,622 21,878,710 21,970,039 22,070, ,218 Revenues Other Taxation Government Grants & Subsidies (10,727,383) (10,819,168) (11,191,179) (11,194,824) (11,198,469) (11,202,114) (382,946) User Fees (5,270,629) (5,412,577) (5,637,977) (5,653,363) (5,668,980) (5,684,831) (272,254) Other Municipal Revenues (118,000) (45,000) (45,000) (45,675) (46,360) (47,056) (2,056) Total Revenues (16,116,012) (16,276,745) (16,874,156) (16,893,862) (16,913,809) (16,934,001) (657,256) Net 4,609,989 4,880,581 4,915,466 4,984,848 5,056,230 5,136, ,962 Net Inc. / (Dec.) $ 34,885 69,382 71,382 80,313 Net Inc. / (Dec.) % 0.7% 1.4% 1.4% 1.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 63, % Page 140

144 Homemakers Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 30,950 30,950 31,038 30,991 30,950 30,903 (47) Administrative Expenses Financial Expenses Purchased Services 180, , , , , ,000 0 Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 210, , , , , ,903 (47) Revenues Other Taxation Government Grants & Subsidies (144,000) (144,000) (144,000) (144,000) (144,000) (144,000) 0 User Fees Other Municipal Revenues Total Revenues (144,000) (144,000) (144,000) (144,000) (144,000) (144,000) 0 Net 66,950 66,950 67,038 66,991 66,950 66,903 (47) Net Inc. / (Dec.) $ 88 (47) (41) (47) Net Inc. / (Dec.) % 0.1% (0.1%) (0.1%) (0.1%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (12) (0.0%) Page 141

145 Land Ambulance Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Land Ambulance 27,557,866 29,241,195 31,870,957 33,817,932 35,184,808 36,146,010 6,904,815 Total Expenditures 27,557,866 29,241,195 31,870,957 33,817,932 35,184,808 36,146,010 6,904,815 Revenues Province of Ontario (13,778,933) (14,197,389) (14,869,917) (16,254,188) (17,247,145) (17,944,252) (3,746,863) County of Middlesex (2,065,711) (2,188,066) (2,431,958) (2,651,472) (2,709,574) (2,750,611) (562,545) Transfer from Reserves - (500,000) (1,350,000) (500,000) (500,000) (500,000) 0 Total Revenues (15,844,644) (16,885,455) (18,651,875) (19,405,660) (20,456,719) (21,194,863) (4,309,408) Net 11,713,222 12,355,740 13,219,082 14,412,272 14,728,089 14,951,147 2,595,407 Net Inc. / (Dec.) $ 863,342 1,193, , ,058 Net Inc. / (Dec.) % 7.0% 9.0% 2.2% 1.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 648, % Page 142

146 Middlesex London Health Unit Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 26,596,373 27,898,667 28,224,279 28,556,403 28,895,169 29,240,711 1,342,044 Administrative Expenses 644, , , , , ,573 0 Financial Expenses 450, , , , , ,000 0 Purchased Services 3,534,527 3,505,345 3,505,345 3,505,345 3,505,345 3,505,345 0 Materials & Supplies 1,927,547 1,729,526 1,729,526 1,729,526 1,729,526 1,729,526 0 Vehicle & Equipment 524, , , , , ,389 0 Transfers Other Expenses 480, , , , , ,338 0 Recovered Expenses Total Expenditures 34,158,377 35,084,838 35,410,450 35,742,574 36,081,340 36,426,882 1,342,044 Revenues Other Taxation Government Grants & Subsidies (26,831,449) (27,714,233) (28,039,845) (28,371,969) (28,710,735) (29,056,277) (1,342,044) User Fees (949,649) (925,235) (925,235) (925,235) (925,235) (925,235) 0 Other Municipal Revenues (282,220) (350,311) (350,311) (350,311) (350,311) (350,311) 0 Total Revenues (28,063,318) (28,989,779) (29,315,391) (29,647,515) (29,986,281) (30,331,823) (1,342,044) Net 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 6,095,059 - Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 0.0% 0.0% 0.0% 0.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): - 0.0% Page 143

147 Social & Community Support Services Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Homeless Prevention 1,350,518 1,351,048 11,658,338 1,551,048 11,858,338 1,751,048 12,458,338 2,351,048 12,458,338 2,351,048 1,000,000 Immigration Services , , , ,000-0 Subsidized Transit 540, , , , , , , , , ,045 48,902 Ontario Works 21,374,386 19,725, ,505,004 17,612, ,881,393 15,500, ,016,361 12,855, ,006,613 13,245,714 (6,479,558) Total Approved 23,265,480 21,643, ,951,269 19,747, ,538,065 17,846, ,283,737 15,811, ,284,996 16,212,807 (5,430,656) Net Inc. / (Dec.) $ (1,895,858) (1,901,441) (2,035,000) 401,643 Net Inc. / (Dec.) % (8.8%) (9.6%) (11.4%) 2.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (1,357,664) (6.8%) Page 144

148 Homeless Prevention Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 449, , , , , ,497 90,800 Administrative Expenses 25,849 15,789 14,500 14,500 14,500 14,500 (1,289) Financial Expenses Purchased Services 9,030,708 8,802,316 10,345,251 10,545,268 11,094,770 11,095,787 2,293,471 Materials & Supplies 3,000 3,000 2,100 2,100 2,100 2,100 (900) Vehicle & Equipment 11,250 11,250 11,000 11,000 61,000 61,000 49,750 Transfers 750, , , , , ,454 0 Other Expenses Recovered Expenses Total Expenditures 10,270,273 10,026,506 11,658,338 11,858,338 12,458,338 12,458,338 2,431,832 Revenues Other Taxation Government Grants & Subsidies (8,919,755) (8,675,458) (10,107,290) (10,107,290) (10,107,290) (10,107,290) (1,431,832) User Fees Other Municipal Revenues Total Revenues (8,919,755) (8,675,458) (10,107,290) (10,107,290) (10,107,290) (10,107,290) (1,431,832) Net 1,350,518 1,351,048 1,551,048 1,751,048 2,351,048 2,351,048 1,000,000 Net Inc. / (Dec.) $ 200, , ,000 - Net Inc. / (Dec.) % 14.8% 12.9% 34.3% 0.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 250, % Page 145

149 Immigration Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs Administrative Expenses 8,950 1,950 1,950 1,950 1,950 1,950 0 Financial Expenses Purchased Services 187, , , , , ,200 (10,000) Materials & Supplies 24,850 24,850 24,850 24,850 24,850 24,850 0 Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 221, , , , , ,000 (10,000) Revenues Other Taxation Government Grants & Subsidies (221,000) (214,000) (204,000) (204,000) (204,000) (204,000) 10,000 User Fees Other Municipal Revenues Total Revenues (221,000) (214,000) (204,000) (204,000) (204,000) (204,000) 10,000 Net Net Inc. / (Dec.) $ Net Inc. / (Dec.) % Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 0 Page 146

150 Subsidized Transit Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs Administrative Expenses Financial Expenses Purchased Services 540, , , , , ,045 48,902 Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 540, , , , , ,045 48,902 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 540, , , , , ,045 48,902 Net Inc. / (Dec.) $ 16,784 10,407 10,704 11,007 Net Inc. / (Dec.) % 3.0% 1.8% 1.8% 1.8% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 12, % Page 147

151 Ontario Works Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 17,760,912 18,447,296 19,459,352 19,952,697 20,497,308 20,569,550 2,122,254 Administrative Expenses 245, , , , , ,782 7,099 Financial Expenses Purchased Services 9,956,674 10,381,454 10,723,814 11,272,285 11,284,995 11,475,682 1,094,228 Materials & Supplies 228, , , , , ,368 (25,538) Vehicle & Equipment 247, , , , , , ,530 Transfers 95,620, ,019, ,498, ,820, ,385, ,100,201 22,080,472 Other Expenses (17,182) (17,597) (16,855) (17,015) (17,269) (17,344) 253 Recovered Expenses Total Expenditures 124,042, ,522, ,505, ,881, ,016, ,006,613 25,484,298 Revenues Other Taxation Government Grants & Subsidies (102,668,085) (110,797,043) (124,076,374) (132,170,611) (139,051,283) (142,650,899) (31,853,856) User Fees Other Municipal Revenues - - (816,000) (210,000) (110,000) (110,000) (110,000) Total Revenues (102,668,085) (110,797,043) (124,892,374) (132,380,611) (139,161,283) (142,760,899) (31,963,856) Net 21,374,386 19,725,272 17,612,630 15,500,782 12,855,078 13,245,714 (6,479,558) Net Inc. / (Dec.) $ (2,112,642) (2,111,848) (2,645,704) 390,636 Net Inc. / (Dec.) % (10.7%) (12.0%) (17.1%) 3.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (1,619,890) (9.2%) Page 148

152 Capital Overview ($000 s) 000 s) Social and Health Services Revised Approved Approved Approved Approved Total Total Total Classification Lifecycle 2,608 2,608 2,608 2,708 2,758 10,682 16,348 27,030 Growth Service Improvements 1, ,950 5,750 7,700 Total 2,608 2,608 3,808 2,958 3,258 12,632 22,098 34,730 Source of Financing Capital Levy ,950 6,750 Reserve Funds 2,608 2,608 3,808 2,708 2,658 11,782 15,948 27,730 Debt Other Total 2,608 2,608 3,808 2,958 3,258 12,632 22,098 34, Capital 10 Year Capital Plan $1,950 15% $7,700 22% Lifecycle Renewal Growth Service Improvement $10,682 85% $27, % Page 149

153 Major Capital Works in Ten Year Plan ($000's) Social & Health Services Lifecycle PD Public Housing Upgrades 8,832 13,248 GG Dearness Major Upgrades 1,750 2,700 OW2755 Ontario Works Capital Replacement Total Social & Health Services Lifecycle 10,682 16,348 Social & Health Services Service Improvement PH2640 Regenerating Public Housing 750 5,750 CS2060 Youth Emergency Shelter 1,200 Total Social & Health Services Service Improvement 1,950 5,750 TOTAL SOCIAL & HEALTH SERVICES 12,632 22,098 Page 150

154 Page 151

155 Operating Overview Transportation Services The City of London s Approved Tax Supported Multi Year for Transportation Services is $256.5 million representing 11.6% of the net property tax supported budget. Outlined below is a breakdown of the 3 service groupings that make up the City of London s Transportation Services Program. Transportation Services, 11.6% Parking, (5.0)% Roadways, 60.4% Public Transit (LTC), 44.6% Page 152

156 Approved Multi Year Service Grouping 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) Parking (3,243,566) (3,225,153) 2,611,016 (3,327,819) 2,685,682 (3,253,978) 2,764,726 (3,175,771) 2,822,637 (3,118,710) 106,443 Public Transit Services (London Transit Commission) 26,096,000 27,413,000 27,832,000 27,832,000 28,203,000 28,203,000 28,962,200 28,962,200 29,444,500 29,444,500 2,031,500 Roadways 35,387,898 37,270,506 43,285,050 37,754,471 44,755,014 38,409,393 45,443,454 39,015,848 46,299,896 39,789,902 2,519,396 Total Approved Transportation Services Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 58,240,332 61,458,353 73,728,066 62,258,652 75,643,696 63,358,415 77,170,380 64,802,277 78,567,033 66,115,692 4,657, ,299 1,099,763 1,443,862 1,313, % 1.8% 2.3% 2.0% Average Annual Net Amount Increase/(Decrease): 1,164, Average Annual Net Percentage Increase/(Decrease): 1.8% Notes: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Amounts reported include Public Transit Services and Roadways approved strategic investments with a total gross expenditure of $16.7 million. Page 153

157 Staffing Summary STAFFING - Full-Time Employee # Parking Public Transit Services (London Transit Commission) Roadways NA NA NA NA NA Total STAFFING - Full-Time Equivalents # Parking Public Transit Services (London Transit Commission) Roadways Total Note: Public Transit (LTC) reports Full Time Equivalents, but does not report Full Time Employees therefore the total Full Time Employee # excludes LTC. Page 154

158 Parking Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 760, , , , , ,521 40,901 Administrative Expenses 10,465 9,090 9,890 10,038 10,189 10,341 1,251 Financial Expenses 116, , , , , ,004 35,207 Purchased Services 1,196,655 1,234,902 1,291,617 1,347,495 1,400,747 1,456, ,508 Materials & Supplies 112, ,211 91,348 93,785 96,308 98,985 (1,226) Vehicle & Equipment 43,237 28,206 28,698 29,212 29,736 30,268 2,062 Transfers 190, , , , , ,129 54,805 Other Expenses Recovered Expenses (2,021) (2,021) (2,021) (2,021) (2,021) (2,021) 0 Total Expenditures 2,428,634 2,468,129 2,611,016 2,685,682 2,764,726 2,822, ,508 Revenues Other Taxation Government Grants & Subsidies User Fees (2,969,700) (2,990,782) (3,011,335) (3,012,160) (3,012,997) (3,013,847) (23,065) Other Municipal Revenues (2,702,500) (2,702,500) (2,927,500) (2,927,500) (2,927,500) (2,927,500) (225,000) Total Revenues (5,672,200) (5,693,282) (5,938,835) (5,939,660) (5,940,497) (5,941,347) (248,065) Net (3,243,566) (3,225,153) (3,327,819) (3,253,978) (3,175,771) (3,118,710) 106,443 Net Inc. / (Dec.) $ (102,666) 73,841 78,207 57,061 Net Inc. / (Dec.) % (3.2%) 2.2% 2.4% 1.8% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 26, % Page 155

159 Public Transit Services Service London Transit Commission - Conventional Transit Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Expense Net Expense Net Expense Net Expense Net Increase/ (Decrease) 22,234,000 23,137,800 23,476,400 23,476,400 23,782,700 23,782,700 24,479,900 24,479,900 24,900,400 24,900,400 1,762,600 London Transit Commission - Specialized Transit Service 3,862,000 4,275,200 4,355,600 4,355,600 4,420,300 4,420,300 4,482,300 4,482,300 4,544,100 4,544, ,900 Total Approved 26,096,000 27,413,000 27,832,000 27,832,000 28,203,000 28,203,000 28,962,200 28,962,200 29,444,500 29,444,500 2,031,500 Net Inc. / (Dec.) $ 419, , , ,300 Net Inc. / (Dec.) % 1.5% 1.3% 2.7% 1.7% Average Annual Net Amount Increase/(Decrease): 507, Average Annual Net Percentage Increase/(Decrease): 1.8% Note: Boards and Commissions are reported as the net expenditure to the City with the exception of the London Police Service which contains gross expenditures and non-tax revenue as a result of shared financial reporting systems. Page 156

160 London Transit Commission Conventional Transit Service Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 40,074,000 42,044,600 43,047,300 44,281,100 45,133,600 45,860,100 3,815,500 Fuel 7,883,200 6,536,500 6,709,400 6,928,500 7,105,600 7,260, ,600 Direct Bus Maint & Servicing 4,074,100 4,547,700 4,571,500 4,675,500 4,780,900 4,871, ,600 Facility Costs 2,536,200 2,687,200 2,812,500 2,935,800 3,068,800 3,219, ,400 Insurance 1,680,900 1,757,100 1,863,300 1,900,300 1,934,300 1,968, ,200 Contracted Costs Contribution to Reserves 1,780,300 1,578,300 1,495,400 1,520,400 1,505,400 1,505,400 (72,900) Other Costs 2,490,900 2,570,500 2,596,900 2,604,100 2,631,600 2,659,500 89,000 Total Expenditures 60,519,600 61,721,900 63,096,300 64,845,700 66,160,200 67,344,300 5,622,400 Revenues Transportation and Operating (33,788,400) (32,616,500) (33,447,300) (34,210,900) (34,830,200) (35,438,200) (2,821,700) Reserve Funding (770,000) (1,353,000) (780,000) (780,000) (780,000) (780,000) 573,000 Provincial Gas Tax (3,727,200) (4,614,600) (5,392,600) (6,072,100) (6,070,100) (6,225,700) (1,611,100) Total Revenues (38,285,600) (38,584,100) (39,619,900) (41,063,000) (41,680,300) (42,443,900) (3,859,800) Net 22,234,000 23,137,800 23,476,400 23,782,700 24,479,900 24,900,400 1,762,600 Net Inc. / (Dec.) $ 338, , , ,500 Net Inc. / (Dec.) % 1.5% 1.3% 2.9% 1.7% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 440, % Page 157

161 London Transit Commission Specialized Transit Service Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 787, , , , , ,800 66,500 Other Material Costs 121, , , , , ,600 5,600 Contracted Services 4,511,200 5,078,700 5,164,700 5,317,900 5,486,900 5,595, ,300 Total Expenditures 5,419,500 6,009,000 6,112,500 6,283,600 6,470,800 6,597, ,400 Revenues Transportation and Operating (481,800) (534,000) (546,000) (551,900) (552,200) (554,200) (20,200) Reserve Funding Provincial Gas Tax (1,075,700) (1,199,800) (1,210,900) (1,311,400) (1,436,300) (1,499,100) (299,300) Total Revenues (1,557,500) (1,733,800) (1,756,900) (1,863,300) (1,988,500) (2,053,300) (319,500) Net 3,862,000 4,275,200 4,355,600 4,420,300 4,482,300 4,544, ,900 Net Inc. / (Dec.) $ 80,400 64,700 62,000 61,800 Net Inc. / (Dec.) % 1.9% 1.5% 1.4% 1.4% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 67, % Page 158

162 Roadways Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Roadway Maintenance 9,169,865 9,704,244 13,277,500 9,712,881 13,416,025 9,803,041 13,502,937 9,835,650 13,666,735 9,944, ,943 Roadway Planning & Design 1,717,380 2,016,085 3,494,776 2,034,620 3,490,024 2,012,481 3,528,888 2,033,523 3,566,238 2,052,606 36,521 Snow Control 12,392,794 12,743,490 13,290,288 12,937,484 13,482,323 13,129,519 13,638,456 13,285,652 13,853,405 13,500, ,111 Traffic Control & Street Lighting 12,107,859 12,806,687 13,222,486 13,069,486 14,366,642 13,464,352 14,773,173 13,861,023 15,213,518 14,292,508 1,485,821 Total Approved 35,387,898 37,270,506 43,285,050 37,754,471 44,755,014 38,409,393 45,443,454 39,015,848 46,299,896 39,789,902 2,519,396 Net Inc. / (Dec.) $ 483, , , ,054 Net Inc. / (Dec.) % 1.3% 1.7% 1.6% 2.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 629, % Page 159

163 Roadway Maintenance Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 7,364,093 7,464,649 7,610,954 7,653,761 7,643,306 7,708, ,407 Administrative Expenses 283, , , , , ,583 12,263 Financial Expenses Purchased Services 940, , , , , ,621 9,626 Materials & Supplies 1,521,601 1,981,098 1,956,098 1,985,440 2,015,222 2,045,451 64,353 Vehicle & Equipment 2,637,117 2,742,555 2,782,633 2,835,089 2,888,547 2,943, ,469 Transfers Other Expenses Recovered Expenses (73,000) Total Expenditures 12,673,054 13,136,617 13,277,500 13,416,025 13,502,937 13,666, ,118 Revenues Other Taxation Government Grants & Subsidies (90,000) (50,000) (50,000) (45,000) (45,000) (45,000) 5,000 User Fees (242,000) (161,500) (221,000) (221,000) (221,000) (221,000) (59,500) Other Municipal Revenues (3,171,189) (3,220,873) (3,293,619) (3,346,984) (3,401,287) (3,456,548) (235,675) Total Revenues (3,503,189) (3,432,373) (3,564,619) (3,612,984) (3,667,287) (3,722,548) (290,175) Net 9,169,865 9,704,244 9,712,881 9,803,041 9,835,650 9,944, ,943 Net Inc. / (Dec.) $ 8,637 90,160 32, ,537 Net Inc. / (Dec.) % 0.1% 0.9% 0.3% 1.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 59, % Page 160

164 Roadway Planning & Design Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 3,099,452 3,351,970 3,351,783 3,384,989 3,422,183 3,407,839 55,869 Administrative Expenses 24,070 30,070 30,070 30,522 30,979 31,443 1,373 Financial Expenses Purchased Services 34,532 37,575 37,575 38,139 38,712 89,292 51,717 Materials & Supplies 9,547 8,374 8,374 8,500 8,628 8, Vehicle & Equipment 23,318 41,288 66,974 27,874 28,386 28,907 (12,381) Transfers Other Expenses Recovered Expenses Total Expenditures 3,190,919 3,469,277 3,494,776 3,490,024 3,528,888 3,566,238 96,961 Revenues Other Taxation Government Grants & Subsidies User Fees (208,500) (183,500) (173,500) (173,500) (173,500) (173,500) 10,000 Other Municipal Revenues (1,265,039) (1,269,692) (1,286,656) (1,304,043) (1,321,865) (1,340,132) (70,440) Total Revenues (1,473,539) (1,453,192) (1,460,156) (1,477,543) (1,495,365) (1,513,632) (60,440) Net 1,717,380 2,016,085 2,034,620 2,012,481 2,033,523 2,052,606 36,521 Net Inc. / (Dec.) $ 18,535 (22,139) 21,042 19,083 Net Inc. / (Dec.) % 0.9% (1.1%) 1.0% 0.9% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 9, % Page 161

165 Snow Control Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,365,361 4,461,830 4,559,942 4,590,733 4,582,597 4,630, ,368 Administrative Expenses 7,000 7,000 7,000 7,105 7,212 7, Financial Expenses Purchased Services 90,000 90,000 90,000 91,350 92,720 94,111 4,111 Materials & Supplies 2,537,520 2,537,520 2,569,239 2,607,778 2,646,895 2,686, ,078 Vehicle & Equipment 5,850,717 5,999,944 6,064,107 6,185,357 6,309,032 6,435, ,234 Transfers Other Expenses 22, Recovered Expenses (127,000) Total Expenditures 12,745,598 13,096,294 13,290,288 13,482,323 13,638,456 13,853, ,111 Revenues Other Taxation Government Grants & Subsidies User Fees (352,804) (352,804) (352,804) (352,804) (352,804) (352,804) 0 Other Municipal Revenues Total Revenues (352,804) (352,804) (352,804) (352,804) (352,804) (352,804) 0 Net 12,392,794 12,743,490 12,937,484 13,129,519 13,285,652 13,500, ,111 Net Inc. / (Dec.) $ 193, , , ,949 Net Inc. / (Dec.) % 1.5% 1.5% 1.2% 1.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 189, % Page 162

166 Traffic Control & Street Lighting Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,898,408 1,883,252 1,930,368 2,073,132 2,077,293 2,086, ,860 Administrative Expenses 14,866 14,866 12,750 12,942 13,136 13,333 (1,533) Financial Expenses , , , , ,000 Purchased Services 5,734,703 5,907,814 5,859,033 6,575,393 6,678,227 6,781, ,746 Materials & Supplies 4,483,145 4,913,595 4,438,402 4,718,178 5,012,352 5,335, ,479 Vehicle & Equipment 277, , , , , ,723 24,563 Transfers Other Expenses Recovered Expenses (80,000) (45,000) (50,000) (50,750) (51,511) (52,284) (7,284) Total Expenditures 12,328,592 12,959,687 13,222,486 14,366,642 14,773,173 15,213,518 2,253,831 Revenues Other Taxation Government Grants & Subsidies User Fees (35,000) (35,000) (35,000) (35,000) (35,000) (35,000) 0 Other Municipal Revenues (185,733) (118,000) (118,000) (867,290) (877,150) (886,010) (768,010) Total Revenues (220,733) (153,000) (153,000) (902,290) (912,150) (921,010) (768,010) Net 12,107,859 12,806,687 13,069,486 13,464,352 13,861,023 14,292,508 1,485,821 Net Inc. / (Dec.) $ 262, , , ,485 Net Inc. / (Dec.) % 2.1% 3.0% 2.9% 3.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 371, % Page 163

167 Capital Overview ($000 s) Transportation Services Revised Approved Approved Approved Approved Total Total Total Classification Lifecycle 41,329 42,217 42,120 40,993 41, , , ,623 Growth 33,752 87, , , , , , ,018 Service Improvements 4,839 2,525 9,050 6,500 6,350 24, ,725 Total 79, , , , , , ,813 1,220,366 Source of Financing Capital Levy 21,408 19,650 22,293 22,385 25,563 89, , ,347 Reserve Funds 6, Debt 6,917 17,344 20,755 19,898 18,506 76,503 29, ,392 Other 43,794 95, , , , , , ,477 Total 78, , , , , , ,813 1,220, Year Capital Plan $24,725 2% Lifecycle Renewal Growth $425,623 35% Service Improvement $770,018 63% Page 164

168 Major Capital Works in Ten Year Plan ($000's) Parking Service Improvement TS4207 Downtown On Street Pay and Display 100 Total Parking Service Improvement 100 Total Parking 100 Roadways Lifecycle TS1138 Road Safety Strategy TS Road Network Improvements Main Life Cycle Renewal 53,454 72,162 TS Bridge Rehab Life Cycle Renewal 14,400 21,600 TS Road Network Improvements Local & Rural 28,000 48,000 TS Traffic Signal Maintenance Program 14,145 21,764 TS Street Light Maintenance Program 8,745 16,660 TS Lifecycle Sidewalk Repair & Replacement 4,800 7,200 Miscellaneous Roadways Lifecycle 8,490 13,110 Total Roadways Lifecycle 132, ,246 Roadways Growth TS1134 Richmond St & Fanshawe Park Rd Intersection Improvements 7,100 TS1348 Wonderland Rd Widening (Phases 1 to 4) 3,809 53,181 TS1430 Rapid Transit Road Widenings 254,723 47,242 TS1355 Wharncliffe Rd Widening & Improvements 22,127 TS Bike Lanes 3,131 4,697 TS1489 Western Road Widening (Platts Lane to Oxford St) 23,069 TS Fanshawe Rd E Widening (Fanshawe/Highbury Intersection) 11,340 TS Veterans Memorial Parkway Phase 1 (Extension 2 through lanes between Huron Street and Clarke Rd) 11,623 Page 165

169 Major Capital Works in Ten Year Plan ($000's) (cont'd) Roadways Growth (cont'd) TS1523 Bradley Ave Extension (Wharncliffe to Wonderland) 12,727 9,458 TS1405 Hamilton Road Upgrades (Gore Rd to Old Victoria Rd) 16,294 TS Bradley Ave Widening (Dearness to Pond Mills) 15,263 TS1484 Sarnia Road Widening (Wonderland to Sleightholme) 8,320 TS1476 Clarke Rd Widening (VMP Extension to Fanshawe Park Rd) 1,782 22,929 Future Road Widenings & Growth Studies 65, ,439 Total Roadways Growth 425, ,503 Roadways Service Improvement TS1135 Dundas Flexible Street 13,300 TS1136 Western Rd & Philip Aziz Ave Improvements 8,975 TS5012 Audible Pedestrian Signal Program Total Roadways Service Improvement 22, Total Roadways 580, ,049 Public Transit Lifecycle MU1200 Fleet Radio Replacement 125 MU1210 Fair Processing Equipment 1,495 MU Bus Purchase Replacement (Lifecycle) 30,765 54,659 MU Existing Facility Upgrades 1,800 3,000 Total Public Transit Lifecycle 34,185 57,659 Public Transit Growth Rapid Transit Expansion Vehicles & Facility Expansion 13,064 41,105 Total Public Transit Growth 13,064 41,105 Public Transit Service Improvement MU1435 Dundas Place Transit Re routing 1,700 0 Total Public Transit Service Improvement 1,700 0 Total Public Transit 48,949 98,763 TOTAL TRANSPORTATION SERVICES 629, ,813 Page 166

170 Page 167

171 Operating Overview Corporate, Operational and Council Services The City of London s Approved Tax Supported Multi Year for Corporate, Operational & Council Services is $196.8 million representing 8.9% of the net property tax supported budget. Outlined below is a breakdown of the 4 service groupings that make up the City of London s Corporate, Operational & Council Services Program. Corporate, Operational & Council Services, 8.9% Council Services, 6.8% Corporate Planning & Administration, (0.1)% Public Support Services, 1.8% Corporate Services, 91.5% Page 168

172 Approved Multi Year Service Grouping Corporate Services 41,655,650 42,682,217 47,857,209 43,227,357 49,479,118 44,756,852 50,513,480 45,690,482 51,181,021 46,261,780 3,579,563 Corporate Planning & Administration 2,037,263 2,156,194 1,770,544 1,651, , ,293 (606,233) (728,954) (1,599,735) (1,724,398) (3,880,592) Council Services 3,242,649 3,252,396 3,417,247 3,345,611 3,469,288 3,356,329 5,390,009 3,369,754 3,465,137 3,376, ,554 Public Support Services 176, ,771 8,996, ,651 9,115, ,149 9,249,867 1,089,073 9,283,126 1,099, ,101 Total Approved Corporate, Operational and Council 47,111,673 48,379,578 62,041,901 48,542,191 62,881,991 49,789,623 64,547,123 49,420,355 62,329,549 49,014, ,626 Services Net Inc. / (Dec.) $ 162,613 1,247,432 (369,268) (406,151) Net Inc. / (Dec.) % 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) 0.3% 2.6% (0.7%) (0.8%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): Note: Amounts reported include Corporate Services and Public Support Services approved strategic investments with a total gross expenditure of $6.4 million. 158, % Page 169

173 Staffing Summary STAFFING - Full-Time Employee # Corporate Services Corporate Planning & Administration Council Services Public Support Services Total STAFFING - Full-Time Equivalents # Corporate Services Corporate Planning & Administration Council Services Public Support Services Total Page 170

174 Corporate Services Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) AODA 374, , , , , , , , , ,179 11,959 Asset Management 439, , , , , , , , , , ,951 Dispatch 710, , , ,707 1,002, ,001 1,008, ,624 1,021, ,820 20,079 Employee Systems 517, , , , , , , , , ,766 4,383 Energy Conservation 93,271 96, ,372 98, ,612 97, ,882 96, ,159 95,868 (788) Facilities 12,778,255 13,292,964 13,847,257 13,416,501 14,307,115 13,866,200 14,735,820 14,284,492 15,161,758 14,699,757 1,406,793 Fleet Management ,500-27,500-27,500-27,500-0 Graphics, Surveying & Technical Services 656, ,700 1,337, ,778 1,366, ,198 1,388, ,663 1,383, ,905 4,205 Human Resources 4,869,777 5,063,628 5,785,463 5,098,211 5,956,427 5,252,019 6,005,100 5,283,107 6,055,452 5,315, ,808 Human Rights 280, , , , , , , , , ,241 8,443 Legal Services 2,687,955 2,704,374 2,765,308 2,694,374 2,789,548 2,716,920 2,795,894 2,721,529 2,802,371 2,726,226 21,852 Finance Payroll Services 998,135 1,021,632 1,243,687 1,036,670 1,257,359 1,045,166 1,276,205 1,058,708 1,269,347 1,046,412 24,780 Purchasing 916,213 1,022,781 1,497,276 1,028,929 1,525,226 1,045,370 1,543,812 1,052,162 1,558,866 1,055,131 32,350 Realty Services 341, ,615 1,444, ,271 1,465, ,788 1,489, ,502 1,497, ,497 7,882 Risk Management 276, , , , , , , , , ,383 (1,441) Information Technology 15,714,855 15,761,416 16,612,866 16,068,794 17,416,755 16,861,246 17,865,300 17,291,934 18,018,513 17,433,723 1,672,307 Total Approved 41,655,650 42,682,217 47,857,209 43,227,357 49,479,118 44,756,852 50,513,480 45,690,482 51,181,021 46,261,780 3,579,563 Net Inc. / (Dec.) $ 545,140 1,529, , ,298 Net Inc. / (Dec.) % 1.3% 3.5% 2.1% 1.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 894, % Page 171

175 AODA Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs - 99,568 99,568 99,432 99,320 99,208 (360) Administrative Expenses - 5,600 5,600 5,685 5,771 5, Financial Expenses Purchased Services 374, , , , , ,113 12,061 Materials & Supplies Vehicle & Equipment - 5,000 5,000 5,000 5,000 5,000 0 Transfers Other Expenses Recovered Expenses Total Expenditures 374, , , , , ,179 11,959 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 374, , , , , ,179 11,959 Net Inc. / (Dec.) $ - 3,910 3,994 4,055 Net Inc. / (Dec.) % 0.0% 1.0% 1.1% 1.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 2, % Page 172

176 Asset Management Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 391, , , , , ,551 (534) Administrative Expenses 16,500 21,250 21,569 21,893 22,221 22,555 1,305 Financial Expenses Purchased Services 30,400 24,650 79, , , , ,180 Materials & Supplies 1,569 1,500 1,500 1,500 1,500 1,500 0 Vehicle & Equipment - 2,000 2,000 2,000 2,000 2,000 0 Transfers Other Expenses Recovered Expenses Total Expenditures 439, , , , , , ,951 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 439, , , , , , ,951 Net Inc. / (Dec.) $ 56,213 53,804 2,438 2,496 Net Inc. / (Dec.) % 12.8% 10.9% 0.4% 0.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 28, % Page 173

177 Dispatch Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 822, , , , , ,751 32,175 Administrative Expenses 6,450 6,175 6,175 6,268 6,362 6, Financial Expenses Purchased Services 151, , , , , ,603 7,103 Materials & Supplies 2,625 3,000 3,000 3,046 3,092 3, Vehicle & Equipment 84,107 84,449 85,210 86,793 88,407 90,050 5,601 Transfers Other Expenses Recovered Expenses (118,328) Total Expenditures 949, , ,740 1,002,260 1,008,264 1,021,001 45,301 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (238,428) (242,959) (249,033) (255,259) (261,640) (268,181) (25,222) Total Revenues (238,428) (242,959) (249,033) (255,259) (261,640) (268,181) (25,222) Net 710, , , , , ,820 20,079 Net Inc. / (Dec.) $ 10,966 3,294 (377) 6,196 Net Inc. / (Dec.) % 1.5% 0.4% (0.1%) 0.8% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 5, % Page 174

178 Employee Systems Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 503, , , , , , Administrative Expenses 11,215 11,590 11,590 11,669 11,788 11, Financial Expenses Purchased Services Materials & Supplies 2,000 2,000 5,000 5,075 5,151 5,228 3,228 Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 517, , , , , ,766 4,383 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 517, , , , , ,766 4,383 Net Inc. / (Dec.) $ 269 1,755 3,655 (1,296) Net Inc. / (Dec.) % 0.0% 0.3% 0.7% (0.2%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 1, % Page 175

179 Energy Conservation Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 93,498 97, , , , ,412 2,697 Administrative Expenses 1,000 1, (582) Financial Expenses Purchased Services Materials & Supplies 24,000 24,000 24,000 24,360 24,725 25,096 1,096 Vehicle & Equipment Transfers Other Expenses 18,365 18,365 18,365 18,365 18,365 18,365 0 Recovered Expenses Total Expenditures 137, , , , , ,159 3,849 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (43,822) (44,654) (45,771) (46,915) (48,088) (49,291) (4,637) Total Revenues (43,822) (44,654) (45,771) (46,915) (48,088) (49,291) (4,637) Net 93,271 96,656 98,601 97,697 96,794 95,868 (788) Net Inc. / (Dec.) $ 1,945 (904) (903) (926) Net Inc. / (Dec.) % 2.0% (0.9%) (0.9%) (1.0%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (197) (0.2%) Page 176

180 Facilities Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 5,032,070 5,010,094 5,098,563 5,195,452 5,240,086 5,244, ,238 Administrative Expenses 62,052 64,550 65,521 66,503 67,499 68,513 3,963 Financial Expenses Purchased Services 2,644,211 2,959,284 3,003,674 3,048,731 3,094,460 3,140, ,593 Materials & Supplies 5,540,981 5,616,338 5,532,721 5,846,264 6,180,149 6,550, ,533 Vehicle & Equipment 307, , , , , ,979 26,723 Transfers Other Expenses 10, Recovered Expenses (328,650) (165,650) (168,134) (170,656) (173,216) (175,814) (10,164) Total Expenditures 13,268,772 13,790,872 13,847,257 14,307,115 14,735,820 15,161,758 1,370,886 Revenues Other Taxation Government Grants & Subsidies User Fees (28,000) (28,000) (24,400) (24,400) (24,400) (24,400) 3,600 Other Municipal Revenues (462,517) (469,908) (406,356) (416,515) (426,928) (437,601) 32,307 Total Revenues (490,517) (497,908) (430,756) (440,915) (451,328) (462,001) 35,907 Net 12,778,255 13,292,964 13,416,501 13,866,200 14,284,492 14,699,757 1,406,793 Net Inc. / (Dec.) $ 123, , , ,265 Net Inc. / (Dec.) % 0.9% 3.4% 3.0% 2.9% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 351, % Page 177

181 Fleet Management Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,516,364 4,543,209 4,628,468 4,669,572 4,719,332 4,775, ,337 Administrative Expenses 63,150 61,550 69,550 70,594 71,654 72,728 11,178 Financial Expenses 3,649,422 3,689,331 3,689,296 3,726,189 3,763,451 3,801, ,755 Purchased Services 937, , , , , ,507 60,207 Materials & Supplies 4,748,337 5,085,089 5,231,051 5,369,369 5,501,501 5,637, ,073 Vehicle & Equipment 221, , , , , ,238 8,664 Transfers Other Expenses 35, Recovered Expenses (14,136,930) (14,382,553) (14,640,863) (14,874,548) (15,111,343) (15,358,767) (976,214) Total Expenditures 34,000 27,500 27,500 27,500 27,500 27,500 0 Revenues Other Taxation Government Grants & Subsidies (14,000) (7,500) (7,500) (7,500) (7,500) (7,500) 0 User Fees Other Municipal Revenues (20,000) (20,000) (20,000) (20,000) (20,000) (20,000) 0 Total Revenues (34,000) (27,500) (27,500) (27,500) (27,500) (27,500) 0 Net Net Inc. / (Dec.) $ Net Inc. / (Dec.) % Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 0 Page 178

182 Graphics, Surveying & Technical Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,138,257 1,172,095 1,175,023 1,201,868 1,221,068 1,213,361 41,266 Administrative Expenses 1,275 1,150 1,150 1,168 1,186 1, Financial Expenses Purchased Services 119, , , , , ,972 9,222 Materials & Supplies 7,680 8,000 8,000 8,120 8,242 8, Vehicle & Equipment 25,503 19,609 27,844 28,327 28,818 29,318 9,709 Transfers Other Expenses Recovered Expenses Total Expenditures 1,291,965 1,322,604 1,337,267 1,366,612 1,388,350 1,383,221 60,617 Revenues Other Taxation Government Grants & Subsidies User Fees (2,500) (1,500) (1,500) (1,500) (1,500) (1,500) 0 Other Municipal Revenues (633,272) (643,404) (656,989) (670,914) (685,187) (699,816) (56,412) Total Revenues (635,772) (644,904) (658,489) (672,414) (686,687) (701,316) (56,412) Net 656, , , , , ,905 4,205 Net Inc. / (Dec.) $ 1,078 15,420 7,465 (19,758) Net Inc. / (Dec.) % 0.2% 2.3% 1.1% (2.8%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 1, % Page 179

183 Human Resources Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 4,048,732 4,153,761 4,179,610 4,173,901 4,169,199 4,164,498 10,737 Administrative Expenses 678, , , , , , ,817 Financial Expenses Purchased Services 721, , , , , ,646 66,286 Materials & Supplies 51,167 51,108 51,754 52,730 53,461 54,141 3,033 Vehicle & Equipment 27,827 74,114 74,800 82,180 92,106 99,551 25,437 Transfers Other Expenses Recovered Expenses Total Expenditures 5,527,835 5,734,142 5,785,463 5,956,427 6,005,100 6,055, ,310 Revenues Other Taxation Government Grants & Subsidies User Fees (2,500) (2,500) (2,538) (2,576) (2,615) (2,654) (154) Other Municipal Revenues (655,558) (668,014) (684,714) (701,832) (719,378) (737,362) (69,348) Total Revenues (658,058) (670,514) (687,252) (704,408) (721,993) (740,016) (69,502) Net 4,869,777 5,063,628 5,098,211 5,252,019 5,283,107 5,315, ,808 Net Inc. / (Dec.) $ 34, ,808 31,088 32,329 Net Inc. / (Dec.) % 0.7% 3.0% 0.6% 0.6% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 62, % Page 180

184 Human Rights Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 175, , , , , ,608 (248) Administrative Expenses 30,050 34,675 35,271 35,727 36,233 36,703 2,028 Financial Expenses Purchased Services 74,000 85,300 86,579 88,374 90,000 91,800 6,500 Materials & Supplies 867 1,867 1,867 1,895 2,000 2, Vehicle & Equipment - 12,100 12,100 12,100 12,100 12,100 0 Transfers Other Expenses Recovered Expenses Total Expenditures 280, , , , , ,241 8,443 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 280, , , , , ,241 8,443 Net Inc. / (Dec.) $ 2,283 2,031 2,033 2,096 Net Inc. / (Dec.) % 0.7% 0.6% 0.6% 0.7% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 2, % Page 181

185 Legal Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 2,200,884 2,176,586 2,180,063 2,177,086 2,174,634 2,172,181 (4,405) Administrative Expenses 52,548 54,002 54,813 55,635 56,469 57,316 3,314 Financial Expenses Purchased Services 428, , , , , ,292 25,903 Materials & Supplies 56,381 66,381 67,377 68,387 69,413 70,455 4,074 Vehicle & Equipment 17,332 17,297 16,707 16,845 16,985 17,127 (170) Transfers Other Expenses Recovered Expenses Total Expenditures 2,756,003 2,773,655 2,765,308 2,789,548 2,795,894 2,802,371 28,716 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (68,048) (69,281) (70,934) (72,628) (74,365) (76,145) (6,864) Total Revenues (68,048) (69,281) (70,934) (72,628) (74,365) (76,145) (6,864) Net 2,687,955 2,704,374 2,694,374 2,716,920 2,721,529 2,726,226 21,852 Net Inc. / (Dec.) $ (10,000) 22,546 4,609 4,697 Net Inc. / (Dec.) % (0.4%) 0.8% 0.2% 0.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 5, % Page 182

186 Finance Payroll Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,164,862 1,173,984 1,192,815 1,205,695 1,223,775 1,216,121 42,137 Administrative Expenses 10,144 14,200 14,924 15,176 15,401 15,618 1,418 Financial Expenses Purchased Services 685 3,850 3,909 3,968 4,027 4, Materials & Supplies 20,645 21,645 21,970 22,300 22,637 22,976 1,331 Vehicle & Equipment - 9,920 10,069 10,220 10,365 10, Transfers Other Expenses Recovered Expenses Total Expenditures 1,196,336 1,223,599 1,243,687 1,257,359 1,276,205 1,269,347 45,748 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (198,201) (201,967) (207,017) (212,193) (217,497) (222,935) (20,968) Total Revenues (198,201) (201,967) (207,017) (212,193) (217,497) (222,935) (20,968) Net 998,135 1,021,632 1,036,670 1,045,166 1,058,708 1,046,412 24,780 Net Inc. / (Dec.) $ 15,038 8,496 13,542 (12,296) Net Inc. / (Dec.) % 1.5% 0.8% 1.3% (1.2%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 6, % Page 183

187 Purchasing Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,319,447 1,423,774 1,445,309 1,472,428 1,490,170 1,504,367 80,593 Administrative Expenses 20,650 21,100 23,893 24,251 24,615 24,984 3,884 Financial Expenses Purchased Services Materials & Supplies 7,710 7,710 7,826 7,944 8,063 8, Vehicle & Equipment 12,228 17,509 20,146 20,499 20,858 21,223 3,714 Transfers Other Expenses Recovered Expenses Total Expenditures 1,360,470 1,470,193 1,497,276 1,525,226 1,543,812 1,558,866 88,673 Revenues Other Taxation Government Grants & Subsidies User Fees (15,000) (10,000) (20,000) (20,300) (20,605) (20,914) (10,914) Other Municipal Revenues (429,257) (437,412) (448,347) (459,556) (471,045) (482,821) (45,409) Total Revenues (444,257) (447,412) (468,347) (479,856) (491,650) (503,735) (56,323) Net 916,213 1,022,781 1,028,929 1,045,370 1,052,162 1,055,131 32,350 Net Inc. / (Dec.) $ 6,148 16,441 6,792 2,969 Net Inc. / (Dec.) % 0.6% 1.6% 0.6% 0.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 8, % Page 184

188 Realty Services Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 891, , , , , ,257 27,952 Administrative Expenses 25,200 28,900 29,109 29,321 29,536 29,972 1,072 Financial Expenses 235, , , , , ,261 16,261 Purchased Services 183, , , , , ,941 9,141 Materials & Supplies 17,600 17,420 30,908 31,302 31,702 32,108 14,688 Vehicle & Equipment 1,500 3,600 3,600 3,600 3,600 3,600 0 Transfers Other Expenses Recovered Expenses Total Expenditures 1,353,586 1,428,025 1,444,667 1,465,415 1,489,543 1,497,139 69,114 Revenues Other Taxation Government Grants & Subsidies User Fees (1,012,095) (1,050,410) (1,074,396) (1,086,627) (1,099,041) (1,111,642) (61,232) Other Municipal Revenues Total Revenues (1,012,095) (1,050,410) (1,074,396) (1,086,627) (1,099,041) (1,111,642) (61,232) Net 341, , , , , ,497 7,882 Net Inc. / (Dec.) $ (7,344) 8,517 11,714 (5,005) Net Inc. / (Dec.) % (1.9%) 2.3% 3.1% (1.3%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 1, % Page 185

189 Risk Management Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 372, , , , , , Administrative Expenses 27,275 27,275 28,037 28,134 28,231 28,830 1,555 Financial Expenses Purchased Services 29,850 29,850 26,000 26,000 26,375 26,375 (3,475) Materials & Supplies 3,350 3,350 3,397 3,445 3,493 3, Vehicle & Equipment ,175 20,455 20,770 21,044 21,322 7,147 Transfers Other Expenses Recovered Expenses Total Expenditures 433, , , , , ,072 5,677 Revenues Other Taxation Government Grants & Subsidies User Fees (4,500) (11,000) (11,000) (11,000) (11,000) (11,000) 0 Other Municipal Revenues (152,292) (153,571) (155,285) (157,042) (158,843) (160,689) (7,118) Total Revenues (156,792) (164,571) (166,285) (168,042) (169,843) (171,689) (7,118) Net 276, , , , , ,383 (1,441) Net Inc. / (Dec.) $ 3,046 (1,774) (1,400) (1,313) Net Inc. / (Dec.) % 1.2% (0.7%) (0.5%) (0.5%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (360) (0.1%) Page 186

190 Information Technology Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 8,229,033 7,652,817 7,913,018 8,363,695 8,499,979 8,444, ,369 Administrative Expenses 295, , , , , ,045 (49,755) Financial Expenses Purchased Services 5,098,939 5,454,526 5,542,020 5,832,073 6,079,121 6,220, ,585 Materials & Supplies 212, , , , , ,165 13,565 Vehicle & Equipment 3,151,942 3,177,029 3,157,729 3,220,560 3,284,649 3,350, ,988 Transfers Other Expenses Recovered Expenses (509,165) (467,790) (434,693) (437,771) (440,119) (441,011) 26,779 Total Expenditures 16,478,399 16,297,982 16,612,866 17,416,755 17,865,300 18,018,513 1,720,531 Revenues Other Taxation Government Grants & Subsidies User Fees (5,800) (5,800) (5,800) (5,800) (5,800) (5,800) 0 Other Municipal Revenues (757,744) (530,766) (538,272) (549,709) (567,566) (578,990) (48,224) Total Revenues (763,544) (536,566) (544,072) (555,509) (573,366) (584,790) (48,224) Net 15,714,855 15,761,416 16,068,794 16,861,246 17,291,934 17,433,723 1,672,307 Net Inc. / (Dec.) $ 307, , , ,789 Net Inc. / (Dec.) % 2.0% 4.9% 2.6% 0.8% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 418, % Page 187

191 Corporate Planning & Administration Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Corporate Management 959,082 1,210, , ,437 (211,792) (264,578) (1,649,228) (1,703,334) (2,646,610) (2,702,069) (3,912,426) Governmental Liaison 488, , , , , , , , , ,489 (37,635) Information & Archive Management 589, , , , , , , , , ,182 69,469 Total Approved 2,037,263 2,156,194 1,770,544 1,651, , ,293 (606,233) (728,954) (1,599,735) (1,724,398) (3,880,592) Net Inc. / (Dec.) $ (504,622) (954,279) (1,426,247) (995,444) Net Inc. / (Dec.) % (23.4%) (57.8%) (204.5%) (136.6%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (970,148) (105.6%) Page 188

192 Corporate Management Expenditures Personnel Costs 790,388 1,016, , , , ,259 (37,591) Administrative Expenses 93,700 96, , , , ,018 23,318 Financial Expenses Purchased Services 112, , , , , , ,596 Materials & Supplies 7,300 7,850 8,910 9,044 9,179 9,317 1,467 Vehicle & Equipment 5,000 5,000 5,000 5,000 5,000 5,000 0 Transfers Other Expenses - - (500,000) (1,500,000) (3,000,000) (4,000,000) (4,000,000) Recovered Expenses Total Expenditures 1,008,388 1,260, ,936 (211,792) (1,649,228) (2,646,610) (3,907,210) Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (49,306) (50,243) (51,499) (52,786) (54,106) (55,459) (5,216) Total Revenues (49,306) (50,243) (51,499) (52,786) (54,106) (55,459) (5,216) Net 959,082 1,210, ,437 (264,578) (1,703,334) (2,702,069) (3,912,426) Net Inc. / (Dec.) $ (505,920) (969,015) (1,438,756) (998,735) Net Inc. / (Dec.) % (41.8%) (137.6%) (543.8%) (58.6%) Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (978,107) (195.4%) Page 189

193 Governmental Liaison Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 438, , , , , ,346 (20,393) Administrative Expenses 48,750 47,450 24,965 25,340 25,721 26,107 (21,343) Financial Expenses Purchased Services 41, , , , , ,036 5,036 Materials & Supplies 1, (935) Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 528, , , , , ,489 (37,635) Revenues Other Taxation Government Grants & Subsidies (40,000) (40,000) (40,000) (40,000) (40,000) (40,000) 0 User Fees Other Municipal Revenues Total Revenues (40,000) (40,000) (40,000) (40,000) (40,000) (40,000) 0 Net 488, , , , , ,489 (37,635) Net Inc. / (Dec.) $ (41,813) 1,326 1,411 1,441 Net Inc. / (Dec.) % (11.9%) 0.4% 0.5% 0.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (9,409) (2.6%) Page 190

194 Information & Archive Management Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 546, , , , , ,685 67,252 Administrative Expenses Financial Expenses Purchased Services 70,400 77,000 77,930 79,099 80,285 81,489 4,489 Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 617, , , , , ,386 71,753 Revenues Other Taxation Government Grants & Subsidies User Fees (13,200) (12,000) (12,180) (12,363) (12,548) (12,736) (736) Other Municipal Revenues (14,641) (14,920) (15,293) (15,675) (16,067) (16,468) (1,548) Total Revenues (27,841) (26,920) (27,473) (28,038) (28,615) (29,204) (2,284) Net 589, , , , , ,182 69,469 Net Inc. / (Dec.) $ 43,111 13,410 11,098 1,850 Net Inc. / (Dec.) % 7.2% 2.1% 1.7% 0.3% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 17, % Page 191

195 Council Services Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Advisory Committees 98, , , , , , , , , ,225 1,244 Audit 292, , , , , , , , , ,488 17,665 Councillors' Office 1,303,845 1,298,825 1,367,374 1,367,374 1,368,427 1,368,427 1,369,443 1,369,443 1,370,793 1,370,793 71,968 Mayor's Office 527, , , , , , , , , ,253 10,644 Municipal Elections ,045-52,903-1,958,697-25,090 - (402) Secretariat Support (City Clerk) 1,019,771 1,028,756 1,092,732 1,041,497 1,098,060 1,045,544 1,106,020 1,052,191 1,107,366 1,052,191 23,435 Total Approved 3,242,649 3,252,396 3,417,247 3,345,611 3,469,288 3,356,329 5,390,009 3,369,754 3,465,137 3,376, ,554 Net Inc. / (Dec.) $ 93,215 10,718 13,425 7,196 Net Inc. / (Dec.) % 2.9% 0.3% 0.4% 0.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 31, % Page 192

196 Advisory Committees Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs Administrative Expenses 8,000 9,000 12,708 12,899 13,092 13,288 4,288 Financial Expenses Purchased Services 104, , , , , ,583 (2,198) Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses (13,633) (13,800) (14,007) (14,217) (14,430) (14,646) (846) Total Expenditures 98, , , , , ,225 1,244 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 98, , , , , ,225 1,244 Net Inc. / (Dec.) $ Net Inc. / (Dec.) % 0.0% 0.4% 0.4% 0.4% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): % Page 193

197 Audit Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs Administrative Expenses Financial Expenses Purchased Services 300, , , , , ,410 18,410 Materials & Supplies Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 300, , , , , ,410 18,410 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (7,177) (7,177) (7,356) (7,540) (7,729) (7,922) (745) Total Revenues (7,177) (7,177) (7,356) (7,540) (7,729) (7,922) (745) Net 292, , , , , ,488 17,665 Net Inc. / (Dec.) $ 4,321 4,384 4,447 4,513 Net Inc. / (Dec.) % 1.5% 1.5% 1.5% 1.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 4, % Page 194

198 Councillors Office Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 902, , , , , ,480 (9,375) Administrative Expenses 99, , , , , ,196 7,196 Financial Expenses Purchased Services 76,000 76, , , , ,951 58,951 Materials & Supplies 218, , , , , ,445 (555) Vehicle & Equipment 8,600 7,970 22,684 23,025 23,370 23,721 15,751 Transfers Other Expenses Recovered Expenses Total Expenditures 1,304,345 1,298,825 1,367,374 1,368,427 1,369,443 1,370,793 71,968 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (500) Total Revenues (500) Net 1,303,845 1,298,825 1,367,374 1,368,427 1,369,443 1,370,793 71,968 Net Inc. / (Dec.) $ 68,549 1,053 1,016 1,350 Net Inc. / (Dec.) % 5.3% 0.1% 0.1% 0.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 17, % Page 195

199 Mayor s Office Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 392, , , , , ,158 3,334 Administrative Expenses 25,930 26,130 26,523 26,921 27,324 27,734 1,604 Financial Expenses Purchased Services 86,400 37,500 37,988 38,558 39,136 39,723 2,223 Materials & Supplies 16,200 16,155 16,397 16,643 16,893 17, Vehicle & Equipment 6,000 6,000 8,090 8,221 8,355 8,491 2,491 Transfers Other Expenses Recovered Expenses Total Expenditures 527, , , , , ,253 10,644 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues Total Revenues Net 527, , , , , ,253 10,644 Net Inc. / (Dec.) $ 8, Net Inc. / (Dec.) % 1.5% 0.2% 0.2% 0.2% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 2, % Page 196

200 Municipal Elections Expenditures Personnel Costs 187,963 37,435-43, ,060 21,906 (15,529) Administrative Expenses 14,500 3,000 3,045 3,091 11,637 3, Financial Expenses Purchased Services 520,040 5,000-1, ,000 - (5,000) Materials & Supplies 503, , ,000-0 Vehicle & Equipment 509,100 10,000 10, ,000 - (10,000) Transfers Other Expenses Recovered Expenses Total Expenditures 1,734,603 55,435 13,045 52,903 1,958,697 25,090 (30,345) Revenues Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Other Taxation Government Grants & Subsidies User Fees (4,000) Other Municipal Revenues (1,730,571) (55,033) (13,045) (52,903) (1,958,697) (25,090) 29,943 Total Revenues (1,734,571) (55,033) (13,045) (52,903) (1,958,697) (25,090) 29,943 Net (402) Net Inc. / (Dec.) $ (402) Net Inc. / (Dec.) % (100.0%) 0.0% 0.0% 0.0% Increase/ (Decrease) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (101) (25.0%) Page 197

201 Secretariat Support (City Clerk) Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 927, , , , , ,683 16,992 Administrative Expenses 52,515 54,000 54,810 55,632 56,466 57,312 3,312 Financial Expenses Purchased Services 55,300 41,800 42,428 43,064 43,709 44,812 3,012 Materials & Supplies 55,500 55,300 56,130 56,973 57,828 60,179 4,879 Vehicle & Equipment 2,456 9,950 10,100 10,252 10,406 11,300 1,350 Transfers 4,000 4,000 4,000 4,000 4,000 4,000 0 Other Expenses Recovered Expenses (28,500) (15,000) (15,225) (15,453) (15,685) (15,920) (920) Total Expenditures 1,068,824 1,078,741 1,092,732 1,098,060 1,106,020 1,107,366 28,625 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (49,053) (49,985) (51,235) (52,516) (53,829) (55,175) (5,190) Total Revenues (49,053) (49,985) (51,235) (52,516) (53,829) (55,175) (5,190) Net 1,019,771 1,028,756 1,041,497 1,045,544 1,052,191 1,052,191 23,435 Net Inc. / (Dec.) $ 12,741 4,047 6,647 - Net Inc. / (Dec.) % 1.2% 0.4% 0.6% 0.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 5, % Page 198

202 Public Support Services Service 2014 Net Revised 2015 Net Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Net Increase/ Expense Net Expense Net Expense Net Expense Net (Decrease) Administration of Justice (1,998,801) (1,981,207) 3,734,026 (1,967,974) 3,777,633 (1,924,367) 3,827,810 (1,874,190) 3,845,869 (1,856,131) 125,076 Taxation 680, ,466 1,875, ,768 1,911, ,447 1,949, ,242 1,943, ,601 3,135 Corporate Communications 750, , , , , , , , , ,173 42,936 Customer Relations 967, ,111 1,580,893 1,013,893 1,601,196 1,601,196 1,625,978 1,625,978 1,644,091 1,644, ,980 Licensing & Certificates (323,870) (319,282) 475,051 (330,414) 482,475 (326,507) 489,373 (323,178) 488,416 (327,759) (8,477) Cafeteria 99,801 99, ,146 99, ,947 99, ,779 99, ,597 98,897 (549) Total Approved 176, ,771 8,996, ,651 9,115, ,149 9,249,867 1,089,073 9,283,126 1,099, ,101 Net Inc. / (Dec.) $ 28, , ,924 10,799 Net Inc. / (Dec.) % 10.0% 208.2% 11.2% 1.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 202, % Page 199

203 Administration of Justice Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,116,106 1,118,794 1,144,405 1,158,920 1,176,833 1,171,276 52,482 Administrative Expenses 7,350 6,100 9,450 9,502 9,755 10,108 4,008 Financial Expenses 308, , , , , ,340 14,273 Purchased Services 1,597,480 1,651,912 1,822,087 1,845,183 1,871,138 1,888, ,317 Materials & Supplies 84,300 88,625 87,185 88,058 88,944 89,844 1,219 Vehicle & Equipment 34,013 33,295 32,072 32,072 32,072 32,072 (1,223) Transfers 305, , , , , ,000 15,000 Other Expenses 50,000 50,000 50,000 51,000 52,000 53,000 3,000 Recovered Expenses Total Expenditures 3,503,199 3,520,793 3,734,026 3,777,633 3,827,810 3,845, ,076 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (5,502,000) (5,502,000) (5,702,000) (5,702,000) (5,702,000) (5,702,000) (200,000) Total Revenues (5,502,000) (5,502,000) (5,702,000) (5,702,000) (5,702,000) (5,702,000) (200,000) Net (1,998,801) (1,981,207) (1,967,974) (1,924,367) (1,874,190) (1,856,131) 125,076 Net Inc. / (Dec.) $ 13,233 43,607 50,177 18,059 Net Inc. / (Dec.) % 0.7% 2.2% 2.6% 1.0% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 31, % Page 200

204 Taxation Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 1,669,115 1,662,532 1,681,841 1,714,778 1,750,130 1,740,917 78,385 Administrative Expenses 28,434 28,134 29,744 30,043 30,347 30,656 2,522 Financial Expenses 56,500 56,500 57,348 58,208 59,081 59,968 3,468 Purchased Services 22,435 22,300 22,635 22,975 23,320 23,670 1,370 Materials & Supplies 82,000 80,000 81,200 82,418 83,654 84,909 4,909 Vehicle & Equipment - 3,000 3,000 3,000 3,000 3,000 0 Transfers Other Expenses Recovered Expenses Total Expenditures 1,858,484 1,852,466 1,875,768 1,911,422 1,949,532 1,943,120 90,654 Revenues Other Taxation Government Grants & Subsidies User Fees (1,127,700) (1,146,000) (1,175,000) (1,194,975) (1,215,290) (1,233,519) (87,519) Other Municipal Revenues (50,000) (50,000) (50,000) (50,000) (50,000) (50,000) 0 Total Revenues (1,177,700) (1,196,000) (1,225,000) (1,244,975) (1,265,290) (1,283,519) (87,519) Net 680, , , , , ,601 3,135 Net Inc. / (Dec.) $ (5,698) 15,679 17,795 (24,641) Net Inc. / (Dec.) % (0.9%) 2.4% 2.7% (3.6%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): % Page 201

205 Corporate Communications Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 692, , , , , ,075 27,120 Administrative Expenses 6,775 9,350 11,070 11,191 11,314 11,438 2,088 Financial Expenses Purchased Services 132, , , , , ,353 15,854 Materials & Supplies 3,500 3,455 3,507 3,560 3,613 3, Vehicle & Equipment - 1,500 1,500 1,500 1,500 1,500 0 Transfers Other Expenses Recovered Expenses Total Expenditures 835, , , , , ,033 45,274 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (84,866) (72,522) (73,085) (73,662) (74,253) (74,860) (2,338) Total Revenues (84,866) (72,522) (73,085) (73,662) (74,253) (74,860) (2,338) Net 750, , , , , ,173 42,936 Net Inc. / (Dec.) $ 13,695 11,201 14,009 4,031 Net Inc. / (Dec.) % 1.6% 1.3% 1.6% 0.5% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 10, % Page 202

206 Customer Relations Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 472, , , , , , ,522 Administrative Expenses 2,500 10,010 35,563 36,620 36,727 41,316 31,306 Financial Expenses Purchased Services 45,000 58,350 97,000 97,040 97,080 97,122 38,772 Materials & Supplies 808, , , , , ,042 55,179 Vehicle & Equipment 1,058,625 6, , , , , ,841 Transfers Other Expenses Recovered Expenses (28,000) (28,000) (28,500) (29,000) (29,500) (30,000) (2,000) Total Expenditures 2,359,575 1,280,471 1,580,893 1,601,196 1,625,978 1,644, ,620 Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (1,392,142) (285,360) (567,000) ,360 Total Revenues (1,392,142) (285,360) (567,000) ,360 Net 967, ,111 1,013,893 1,601,196 1,625,978 1,644, ,980 Net Inc. / (Dec.) $ 18, ,303 24,782 18,113 Net Inc. / (Dec.) % 1.9% 57.9% 1.5% 1.1% Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): 162, % Page 203

207 Licensing & Certificates Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 347, , , , , ,965 17,797 Administrative Expenses Financial Expenses 3,000 4,500 4,568 4,637 4,707 4, Purchased Services 5,000 8,000 8,120 8,242 8,366 8, Materials & Supplies 67,200 75,000 76,125 77,267 78,426 79,602 4,602 Vehicle & Equipment 23,000 23,000 23,000 23,000 23,000 23,000 0 Transfers Other Expenses Recovered Expenses Total Expenditures 446, , , , , ,416 23,698 Revenues Other Taxation Government Grants & Subsidies User Fees (770,000) (784,000) (805,465) (808,982) (812,551) (816,175) (32,175) Other Municipal Revenues Total Revenues (770,000) (784,000) (805,465) (808,982) (812,551) (816,175) (32,175) Net (323,870) (319,282) (330,414) (326,507) (323,178) (327,759) (8,477) Net Inc. / (Dec.) $ (11,132) 3,907 3,329 (4,581) Net Inc. / (Dec.) % (3.5%) 1.2% 1.0% (1.4%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (2,119) (0.7%) Page 204

208 Cafeteria Object 2014 Revised 2015 Revised 2016 Approved 2017 Approved 2018 Approved 2019 Approved Increase/ (Decrease) Expenditures Personnel Costs 256, , , , , ,050 2,975 Administrative Expenses 2,360 2, (1,560) Financial Expenses 1,020 1,020 1,020 1,020 1,020 1,020 0 Purchased Services 5,000 5,000 5,000 5,000 5,000 5,000 0 Materials & Supplies 141, , , , , ,727 (1,964) Vehicle & Equipment Transfers Other Expenses Recovered Expenses Total Expenditures 406, , , , , ,597 (549) Revenues Other Taxation Government Grants & Subsidies User Fees Other Municipal Revenues (306,700) (306,700) (306,700) (306,700) (306,700) (306,700) 0 Total Revenues (306,700) (306,700) (306,700) (306,700) (306,700) (306,700) 0 Net 99,801 99,446 99,446 99,247 99,079 98,897 (549) Net Inc. / (Dec.) $ - (199) (168) (182) Net Inc. / (Dec.) % 0.0% (0.2%) (0.2%) (0.2%) Average Annual Net Amount Increase/(Decrease): Average Annual Net Percentage Increase/(Decrease): (137) (0.1%) Page 205

209 Capital Overview ($000 s) Corporate, Operational & Council Services Revised Approved Approved Approved Approved Total Total Total Classification Lifecycle 9,002 8,630 9,509 9,472 10,258 37,869 68, ,896 Growth Service Improvements 9,823 1,433 1, ,999 6,135 10,134 Total 18,825 10,063 10,515 10,257 11,033 41,868 74, ,030 Source of Financing Capital Levy 1, ,400 3,427 2,107 7,424 22,759 30,183 Reserve Funds 7,642 8,136 8,109 6,045 8,151 30,441 45,268 75,709 Debt 8, ,003 3,135 5,138 Other ,000 3,000 5,000 Total 18,825 10,063 10,515 10,257 11,033 41,868 74, ,030 Lifecycle Renewal Growth Service Improvement Page 206

210 Major Capital Works in Ten Year Plan ($000's) Corporate Services Lifecycle GG1050 Corporate Systems Update 1,250 5,750 GG1055 One Voice Communications 1,900 3,000 GGAPPL Application, Data, Information & Process 3,019 3,892 GGMOD Network Modernization 1,560 4,435 GGSTOR Primary Storage Replacement 1,600 4,550 GGITSEC Security Event and Incident Management Replacement GGENDUSER End User Devices & Productivity Tools ME1206 Fuel System Management ME1407 Fleet and Equipment Maintenance 150 ME2016 Vehicle & Equipment Replacement 19,020 32,710 GG1320 Courts Administration Building Upgrade GG Municipal Buildings Major Upgrades 1,880 1,920 GG City Hall Major Upgrades 4,000 6,000 TS Operation Facilities Lifecycle 2,520 4,390 Total Corporate Services Lifecycle 37,869 68,027 Corporate Services Service Improvement TS1346 Corporate Asset Management 338 TS1350 Corporate Asset Management Software 25 TS Facility Energy Management 2,000 3,000 GGSERVLN0000 Service London 1,636 3,135 Total Corporate Services Service Improvement 3,999 6,135 TOTAL CORPORATE SERVICES 41,868 74,162 Page 207

211 Page 208

212 Financial Management The City of London s Approved Tax Supported Multi Year for Financial Management is $477.7 million representing 21.5% of the net property tax supported budget. Outlined below is a breakdown of the 3 services that make up the City of London s Financial Management Program. Financial Management 21.5% Other Related Financing 5.1% Finance 4.7% Capital Financing 90.2% Page 209