Letno poročilo 2008 Annual report 2008

Transcription

1 Letno poročilo 2008 Annual report 2008

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3 Letno poročilo 2008 Annual report 2008 VSEBINA 1 Poslovno poročilo 93 2 Poročilo neodvisnega revizorja Konsolidirani računovodski izkazi Računovodske usmeritve Pojasnila h konsolidiranim računovodskim izkazom 155 CONTENTS 1 Business report 93 2 Independent auditor s report Consolidated financial statements Accounting policies Notes to the consolidated financial statements 155

4 Prvi faktor d. o. o., Ljubljana Letno poročilo 2008 Poslovni del Annual report 2008 Business section Prvi faktor d. o. o., Ljubljana Mednarodna servisna mreža: s hčerinskimi podjetji na Hrvaškem, v Srbiji in Bosni in Hercegovini ter kot član največjih mednarodnih faktorinških združenj smo prisotni široko preko meja Slovenije. International service network. Along with our subsidiaries, we cover the entire Adriatic region. As a member of the largest international factoring associations, we are present beyond Slovene borders.

5 1 Poslovno poročilo 1 Business report Nagovor direktorja matične družbe Skupine 1.0 Statement by the director of the parent company Spoštovani poslovni partnerji, lastniki in zaposleni Skupine Prvi faktor! Leto 2008 je bilo za Skupino Prvi faktor še eno leto rasti, razvoja in nadaljevanja uresničevanja strateške poti, opredeljene v poslovnih načrtih. S sodelavkami in sodelavci uspešno premagujemo spremembe, ki so od nekdaj edina stalnica našega okolja, utrjujemo svoj tržni položaj vodilne faktorinške družbe v regiji in pomembno prispevamo k celoviti finančni ponudbi naših lastnikov. Na pragu praznovanja 15. obletnice obstoja tako na dobrih in stabilnih temeljih pričakujemo novo leto. Dear Ladies and Gentlemen! The year 2008 was for the another year of growth and development, and implementation of the strategy laid down in the business plans. Together with my colleagues, we faced changes, which remain the only certainty today, consolidated our position of the leading factoring company in the region, and contributed significantly to the broad portfolio of financial services offered by our owners. About to celebrate our fifteenth birthday, we await the 2009 financial year standing confidently on our firm foundations. Naša strategija, katere cilj je postati enoa izmed vodilnih in najuspešnejših faktorinških družb na področju srednje in vzhodne Evrope, se uresničuje. Uresničujemo jo skupaj s strankami, lastniki, zaposlenimi. Kakovostno, z mednarodno poslovno mrežo ter informacijsko in tehnološko podporo. Ponosni smo, da standarde faktoringa postavljamo tudi zunaj meja Slovenije. S hčerinskimi družbami na Hrvaškem, v Srbiji ter Bosni in Hercegovini pokrivamo celotno jadransko regijo. Naša prva hčerinska družba, družba Prvi faktor Zagreb, s poslovalnicami tudi na Reki, v Osijeku in Our strategy is becoming reality, as we are becoming one of the leading and most successful factoring companies in the area of Central and Eastern Europe. Our employees, always dedicated to quality, are implementing it together with our clients and owners, through our technology-equipped international business network. In this, we are proud to say, they are setting the standards in factoring also beyond national borders. Headquartered in Slovenia and with daughter companies in Croatia, Serbia, and Bosnia and Herzegovina,

6 94 Splitu, je letos praznovala 5. obletnico delovanja. V Srbiji smo svojo prisotnost okrepili z odprtjem poslovalnice v Novem Sadu, ki bo v veliko pomoč poslovalnicama v Beogradu in Nišu. Zaradi uveljavljanja faktoringa kot sodobne in privlačne finančne storitve se je poslovalnici v Sarajevu pridružila še poslovalnica v Mostarju. Smo tudi član največjih faktorinških združenj, Factors Chain International in International Factors Group, in tako z enega mesta nudimo dostop do obsežne palete strokovnih znanj in celovite storitve faktoringa. Vsa ta naša prizadevanja se odražajo v hitri rasti obsega poslovanja in dobrih finančnih rezultatih. je v letu 2008 ustvarila čisti dobiček v višini tisoč evrov, s čimer smo dosegli več kot 21-odstotno donosnost kapitala. Bilančna vsota Skupine Prvi faktor je ob koncu leta 2008 znašala tisoč evrov in se je v primerjavi z letom 2007 povečala za 13 odstotkov. Ob vsem tem nismo pozabili na gospodarnost našega poslovanja, saj smo zmanjšali razmerje stroškov glede na dosežene poslovne prihodke z 28 % v letu 2007 na 25 % v letu ima smele načrte za prihodnost in dosežki podjetja so najboljše jamstvo za njihovo uresničitev. Leto 2009 bo prineslo nove spremembe, nove možnosti in nove izzive. Z njimi se bomo zaposleni morali znati spoprijeti. we are covering the entire Adriatic Region. Our first daughter company, Prvi faktor Zagreb, with agencies in Rijeka, Osijek and Split, celebrated its fifth birthday in In 2008, we also strengthened our presence in Serbia with the newly opened Novi Sad agency, which will be of great support to the Belgrade and Niš agencies. In Bosnia and Herzegovina, too, we are asserting factoring as a modern and attractive financial service, and accordingly opened an agency in Mostar, in addition to that in Sarajevo. We are also member of the largest factoring associations, Factors Chain International and International Factors Group, which allows us to offer our clients a complete range of factoring services, as well as access to expert knowledge and experience, everything at one point. Our efforts are bearing fruit in the form of fast business growth and sound financial performance. In 2008, the Prvi faktor Group earned a net profit of EUR 3,041 thousand and achieved a 21-percent return on equity. Our total assets stood at EUR 368,798 thousand as at year-end, and were up 13 percent from a year earlier. We also improved operating efficiency, as we managed to reduce the ratio of operating expenses to operating revenue from 28 percent in 2007 to 25 percent in We have enterprising plans for the future, too, which depend on the success of all Group companies. The 2009 financial year is bringing about new changes and thus new challenges and new opportunities. We will have to know how to meet the first and grab the latter. Sodelavke in sodelavce v Skupini Prvi faktor dobro poznam. Podjetje ste ustvarjali vi, ustvarjate ga danes in ga boste tudi v prihodnje. Vaši volji in sposobnosti, da zagotovite nadaljnji razvoj družbe, popolnoma zaupam. Vključevanje Skupine Prvi faktor v delovanje NLB Skupine in SID banke ter medsebojno zaupanje, na katerem družbe gradijo svoje odnose, so vzoren primer uspešnega sodelovanja. Ponosen sem, da k temu prispevam tudi sam. Vsem želim kar največ uspehov. Zaposlenim, lastnikom in partnerjem sem hvaležen za zaupanje, ki ga izkazujete. Iskrena hvala! Ernest Ribič, Generalni direktor I know my colleagues in the well. It is them who created our business in the past and who are developing it today. And we are relying on them for the future, too. I have full confidence in their will and skill to ensure further development of our business. Integration of the in the operations of the NLB Group and SID Bank, as well as the mutual trust on which our successful co-operation is based, are exemplary. I am proud to be part of all this. Let me finish by wishing you, my colleagues, our owners and our business partners, all success, and by thanking you for the trust shown. A sincere thank you! Ernest Ribič, General director 95

7 1.1 Uvodna predstavitev Skupine Prvi faktor 1.1 Group profile Splošni podatki General information Obvladujoča družba / Parent company Odvisne družbe / Subsidiaries Dne so Skupino Prvi faktor sestavljale naslednje družbe: As at 31 December 2008, the comprised the following members: 96 PRVI FAKTOR, faktoring družba, d.o.o. Ljubljana, Slovenija / Slovenia PRVI FAKTOR, Zagreb, Hrvaška / Croatia PRVI FAKTOR, Sarajevo, Bosna in Hercegovina / Bosnia and Herzegovina PRVI FAKTOR, Beograd / Belgrade, Srbija / Serbia PRVI FAKTOR, Skopje, Makedonija / Macedonia Obvladujoča družba Firma: PRVI FAKTOR, faktoring družba, d.o.o. Skrajšana firma: PRVI FAKTOR d.o.o. Sedež družbe: Slovenska 17, 1000 Ljubljana, Slovenija Osnovni kapital: EUR Organizacijska oblika: družba z omejeno odgovornostjo Matična številka: Davčna številka: Velikost: velika družba po Zakonu o gospodarskih družbah (55. člen (8)) Transakcijski račun: Poslovno leto: koledarsko Parent company Company name: PRVI FAKTOR, faktoring družba, d.o.o. Abbreviated name: PRVI FAKTOR d.o.o. Registered office: Slovenska 17, SI-1000 Ljubljana, Slovenia Share capital: EUR 3,168,419 Legal form: limited liability company Company ID number: Tax number: SI Size: large company under the Companies Act (Article 55(8)) Bank account: Financial year: calendar 97 Direktor: Ernest Ribič info@prvifaktor.si Telefon: Faks: Director: Ernest Ribič info@prvifaktor.si Phone: Fax: Odvisne družbe Subsidiaries Hrvaška Firma: PRVI FAKTOR, društvo s ograničenom odgovornošču za faktoring, Zagreb Skrajšana firma: PRVI FAKTOR d.o.o., Zagreb Sedež: Hektorovićeva 2/V, Zagreb, Hrvaška Datum vpisa v sodni register: , Trgovski sud Zagreb Osnovni kapital: HRK Organizacijska oblika: družba z omejeno odgovornostjo Matična številka: Poslovno leto: koledarsko Croatia Company name: PRVI FAKTOR, društvo s ograni - čenom odgovornošču za faktoring, Zagreb Abbreviated name: PRVI FAKTOR d.o.o., Zagreb Registered head office: Hektorovićeva 2/V, Zagreb, Croatia Court registry entry: 17 December 2003, Trgovski sud Zagreb Share capital: HRK 19,466,600 Legal form: limited liability company Company ID number: Financial year: calendar

8 Direktor: Tomaž Kačar Telefon: Faks: Director: Tomaž Kačar tomaz.kacar@prvifaktor.hr Phone: Fax: Direktor: Dmitar Polovina dmitar.polovina@prvifaktor.co.yu Telefon: Faks: Director: Dmitar Polovina dmitar.polovina@prvifaktor.co.yu Phone: Fax: Predstavništvo Osijek Ribarska Osijek, Hrvaška Telefon: Faks: Predstavništvo Rijeka Riva Rijeka, Hrvaška Telefon: Faks: Osijek agency Ribarska Osijek, Croatia Phone: Fax: Rijeka agency Riva Rijeka, Croatia Phone: Fax: Predstavništvo Niš Ul. 7. Juli 25a Niš, Srbija Telefon: Faks: Predstavništvo Novi Sad Ignjata Pavlasa Novi Sad, Srbija Telefon: Faks: Niš agency Ul. 7. Juli 25a Niš, Serbia Phone: Fax: Novi Sad agency Ignjata Pavlasa Novi Sad, Serbia Phone: Fax: Predstavništvo Split Bihačka 2 a Split, Hrvaška Telefon: Faks: Dne je bila v sodni register pri Trgovskem sodišču v Zagrebu vpisana družba Prvi faktor d.o.o., Zagreb (v nadaljevanju PF Zagreb). Njen 100 % lastnik je družba Prvi faktor d.o.o., Ljubljana (v nadaljevanju PF Ljubljana). Družba je začela s poslovanjem marca Družba PF Ljubljana je družbo PF Zagreb nazadnje dokapitalizirala dne v znesku ,20 HRK. Osnovni kapital na dan znaša ,00 HRK. Srbija Firma: PRVI FAKTOR faktoring, društvo s ograničenom odgovornošču, Beograd Skrajšana firma: PRVI FAKTOR faktoring d.o.o., Beograd Sedež: Bulevar Mihajla Pupina 165/v, Novi Beograd, Srbija Datum vpisa v sodni register: , Agencija za privredne register, Srbija Osnovni kapital: EUR Organizacijska oblika: družba z omejeno odgovornostjo Matična številka: Poslovno leto: koledarsko Split agency Bihačka 2 a Split, Croatia Phone: Fax: On 17 March 2003, Prvi faktor d.o.o., Zagreb (hereinafter PF Zagreb), was entered in the register of a Zagreb court. The company, which is 100-percent owned by Prvi faktor, Ljubljana (hereinafter PF Ljubljana), commenced operations in March The parent last increased its share capital on 17 July 2007 by HRK 5,859,391.20, so that it stood at HRK 19,466, as at 31 December Serbia Company name: PRVI FAKTOR - faktoring, društvo s ograničenom odgovornošču, Beograd Abbreviated name: PRVI FAKTOR - faktoring d.o.o., Beograd Registered head office: Bulevar Mihajla Pupina 165/v, Novi Beograd, Serbia Court registry entry: 24 February 2005, Agencija za privredne registre, Serbia Share capital: EUR 1,250,000 Legal form: limited liability company Company ID number: Financial year: calendar Dne je bila v sodni register pri Agenciji za gospodarske registre v Beogradu vpisana družba Prvi faktor faktoring d.o.o., Beograd (v nadaljevanju PF Beograd). Njen 100 % lastnik je družba PF Ljubljana. Družba je začela s poslovanjem marca Družba PF Ljubljana je družbo PF Beograd nazadnje dokapitalizirala dne v znesku ,00 EUR. Osnovni kapital na dan znaša ,00 EUR. Bosna in Hercegovina Firma: PRVI FAKTOR, društvo sa ograničenom odgovornošču za finansijski inžinjering, Sarajevo Skrajšana firma: PRVI FAKTOR d.o.o., Sarajevo Sedež: Džemala Bijedića bb, Sarajevo, Bosna in Hercegovina Datum vpisa v sodni register: , Kantonalni sud Sarajevo Osnovni kapital: KM Organizacijska oblika: družba z omejeno odgovornostjo Matična številka: Poslovno leto: koledarsko Predstavništvo: predvideno je predstavništvo v Mostarju, trenutno je v teku pravno-formalna registracija On 24 February 2005, Prvi faktor - faktoring d.o.o., Belgrade (hereinafter PF Belgrade), was entered in the register of a Belgrade court. The company, which is 100-percent owned by PF Ljubljana, commenced operations in March The parent last increased its share capital on 29 June 2007 by EUR 700,000.00, so that it stood at EUR 1,250, as at 31 December Bosnia and Herzegovina Company name: PRVI FAKTOR, društvo sa ograničenom odgovornošču za finansijski inžinjering, Sarajevo Abbreviated name: PRVI FAKTOR d.o.o., Sarajevo Registered head office: Džemala Bijedića bb, Sarajevo, Bosnia and Herzegovina Court registry entry: 27 February 2006, Kantonalni sud Sarajevo Share capital: KM 882,332 Legal form: limited liability company Company ID number: Financial year: calendar Agency: An agency in Mostar is about to open, currently it is being registered.

9 100 Direktor: Nedim Rizvanović Telefon: Faks: Predstavništvo Mostar Kralja Petra Krešimira IV bb, Lamela II/2-SPC Rondo Mostar, Bosna in Hercegovina Telefon: Fax: Dne je bila v sodni register pri Kantonalnem sodišču v Sarajevu vpisana družba Prvi faktor d.o.o., Sarajevo (v nadaljevanju PF Sarajevo), z ustanovitvenim kapitalom v višini ,00 KM. Njen 100 % lastnik je družba PF Ljubljana. Družba je začela s poslovanjem marca Družba PF Ljubljana je družbo PF Sarajevo nazadnje dokapitalizirala dne v znesku ,00 KM, tako da osnovni kapital PF Sarajevo na dan znaša ,00 KM. Makedonija Firma: PRVI FAKTOR, d.o.o.e.l. (družba še ne posluje) Sedež: Mito Hađivasiljev Jasmin Skopje, Makedonija Telefon: - Faks: - Direktor: Ernest Ribič - Dne je bila pri Centralnem registru Republike Makedonije vpisana družba Prvi faktor d.o.o., Skopje (v nadaljevanju PF Skopje) z ustanovitvenim kapitalom v višini 5.000,00 EUR. Njen 100 % lastnik je družba PF Ljubljana, vendar družba še ni začela s poslovanjem. Njen osnovni kapital znaša 5.000,00 EUR. Director: Nedim Rizvanović nedim.rizvanovic@prvifaktor.ba Phone: Fax: Mostar agency Kralja Petra Krešimira IV bb, Lamela II/2-SPC Rondo Mostar, Bosna and Herzegovina Phone: Fax: On 27 February 2006, Prvi faktor d.o.o., Sarajevo (hereinafter PF Sarajevo), was entered in the register of a Sarajevo court, its start-up capital being KM 100, The company, which is 100-percent owned by PF Ljubljana, commenced operations in March The parent last increased its share capital on 18 September 2007 by KM 782,332.00, so that it stood at KM 882, as at 31 December Macedonia Company name: PRVI FAKTOR, d.o.o.e.l. (the company has not yet commenced operations) Registered head office: Mito Hađivasiljev-Jasmin Skopje, Macedonia Phone: - Fax: - Director: Ernest Ribič - On 22 September 2006, Prvi faktor d.o.o., Skopje (hereinafter PF Skopje), was entered in the central register of Macedonia, its start-up capital being EUR 5, The company, which is 100-percent owned by PF Ljubljana, has not yet commenced operations. Its share capital is EUR 5, je imela na dan zaposlenih 106 delavcev, na dan pa 130 delavcev, od tega 38 v PF Ljubljana, 44 v PF Zagreb, 34 v PF Beograd in 14 v PF Sarajevo. V letu 2008 je odšlo iz Skupine 15 zaposlenih, na novo zaposlenih pa jih je bilo 39, od tega 12 v PF Zagrebu, 13 v PF Beograd, 9 v PF Ljubljana in 5 v PF Sarajevo. Lastniška struktura Obvladujoča družba (matična družba Skupine) je v lasti dveh slovenskih bank, in sicer: Družbenik / Owner Delež v % / Share (%) Delež v EUR / Share (EUR) Nova Ljubljanska banka d.d., Ljubljana ,50 SID Slovenska izvozna in razvojna banka, d.d., Ljubljana ,50 Skupaj osnovni kapital / Total share capital ,00 Dejavnost družb v Skupini Prvi faktor Dejavnost družb v Skupini Prvi faktor je opravljanje faktoringa za stranke s sedežem v Republiki Sloveniji in tujini v zvezi z njihovimi terjatvami iz naslova prodaje blaga in storitev. V okviru te dejavnosti družbe opravljajo predvsem naslednje posle: odplačni prevzem oziroma odkup terjatev iz naslova prodaje blaga in storitev s prevzemom in brez prevzema rizika plačila, financiranje prevzetih terjatev, vodenje prevzetih terjatev, unovčevanje in izterjava prevzetih terjatev, trgovanje s prevzetimi terjatvami, posredovanje in zastopanje pri poslih faktoringa tako doma kot v tujini, zavarovanje terjatev, izterjava problematičnih terjatev. The group had 106 and 130 employees as at 1 January and 31 December 2008 respectively. Of the 130 employees, 38 were employed in PF Ljubljana, 44 in PF Zagreb, 34 in PF Belgrade and 14 in PF Sarajevo. In 2008, 15 employees left, and 39 were hired: 12 by PF Zagreb, 13 by PF Belgrade, 9 by PF Ljubljana and 5 by PF Sarajevo. Ownership structure The controlling (parent) company is owned by two Slovenian banks: Activities of Group companies The main activity of Group companies is providing factoring services to clients established in Slovenia and abroad with regard to their accounts receivable arising from the sale/provision of goods/services. Factoring services mainly comprise the following: recourse and non-recourse purchasing of accounts receivable arising from the sale/provision of goods/ services, provision of cash in exchange for accounts receivable purchased, administration of accounts receivable purchased, collection of accounts receivable purchased, dealing in accounts receivable purchased, acting as an agent or representative for factoring in Slovenia and abroad, accounts receivable insurance, recovery of problematic accounts receivable. 101

10 1.2 Poslovanje v letu Performance in 2008 Promet v letu 2008 v primerjavi z letom 2007 in planom 2008 (v EUR) Turnover achieved in 2008 as compared with 2007 and 2008 plan (EUR) 102 Poslovanje Skupine Prvi faktor (Skupina PF) je bilo tudi v letu 2008 zelo uspešno. Rast prometa Skupine je bila 29 % in krepko presega srednjeročni letni plan rasti, ki predvideva vsaj 15 % letno rast do leta Hrvaški trg je geografsko pokrit s poslovalnicami v Splitu, na Reki in v Osijeku. V prihodnosti obstaja možnost odprtja poslovalnice v Varaždinu, ki pa je zaradi trenutne finančne krize zaenkrat prestavljeno. Prav tako je bilo v letu 2008 načrtovano odprtje poslovalnice v Mariboru pri matični družbi PF Ljubljana, ki je prestavljeno v leto 2009, v kolikor bodo razmere na finančnih trgih to dopuščale. PF Beograd je z odprtjem enote v Novem Sadu zaključil širitev na trgu v Srbiji. PF Sarajevo je odprl enoto v Mostarju, v sredini leta 2009 pa je načrtovano odprtje poslovalnice v Banja Luki. V odvisnih družbah Skupine je bilo ustvarjenega približno 71 % celotnega prometa, pri poslovnem izidu pa je delež odvisnih družb še višji, če v matični družbi ne upoštevamo prihodkov iz naslova izplačil dobička odvisnih družb. Iz spodnje tabele je razvidno, da je bil načrt matične družbe in odvisnih družb za leto 2008 precej konzervativen. V kolikor se v četrtem četrtletju ne bi začeli kazati negativni učinki finančne krize, bi bila realizacija še za kakšen odstotek nad doseženo. Od vseh družb je samo PF Beograd realiziral obseg prometa, ki je skoraj enak načrtovanemu obsegu. The was again very successful in Its turnover increased by 29%, which is well above the planned 15-percent year-on-year growth in the period until PF Zagreb covers the Croatian market from the Zagreb head office through the agencies in Split, Rijeka and Osijek. In the future, another agency could be opened in Varaždin, but the Group is waiting due to the current financial crisis. For the same reason, PF Ljubljana is waiting with the opening of an agency in Maribor. PF Belgrade opened an agency in Novi Sad and thus completed its expansion on the Serbian market. PF Sarajevo opened an agency in Mostar, and should open another one in Banja Luka in mid Group subsidiaries contributed some 71% to the total Group s turnover, and an even greater portion of its profits if the parent s share of profits earned by its subsidiaries is not considered. The table below shows that the 2008 plan of the parent and its subsidiaries was relatively conservative. Had the financial crisis not started to show its effects in the last quarter 2008, the turnover achieved would have been even higher. Only PF Belgrade made a turnover that was almost at the same level as planned. Podatki o obsegu odstopljenih terjatev / Turnover Plan 2008 Indeks 2008/2007 Indeks 2008/ plan 2008 Domači faktoring / Domestic factoring PF Ljubljana PF Zagreb PF Beograd PF Sarajevo Izvozni faktoring / Export factoring PF Ljubljana PF Zagreb PF Beograd PF Sarajevo Uvozni faktoring / Import factoring PF Ljubljana PF Zagreb PF Beograd PF Sarajevo Skupaj / Total PF Ljubljana PF Zagreb PF Beograd PF Sarajevo Po prometu je bil ponovno prvi PF Zagreb, ki je ustvaril 45 % celotnega prometa Skupine. Najvišjo relativno rast pa je imela enako kot v prejšnjem letu družba PF Sarajevo, ki je najmlajša odvisna družba in je začela s poslovanjem marca leta Struktura prometa po vrstah faktoringa je še vedno močno v prid domačemu faktoringu, ki predstavlja 87 % celotne realizacije. Ostalo predstavljata uvozni in izvozni faktoring. Again, PF Zagreb made the highest turnover of all Group companies, accounting for as much as 45% of the total Group s turnover. The highest relative growth was, the same as in 2007, achieved by PF Sarajevo, the youngest Group member that commenced operations in March The greatest portion of the total Group s turnover (87%) is attributable to domestic factoring. The remaining portion is attributable to import and export factoring. 103

11 Struktura prometa Skupine PF v letu 2008: Factoring services provided in 2008 by Group companies: Promet faktoringa Skupine PF po vrstah faktoringa v letih Total Group's turnover by factoring services type: 104 PF Beograd / PF Belgrade 21 % PF Zagreb 45 % PF Sarajevo 5 % V spodnjih grafih sta prikazana: struktura prometa Skupine PF po vrstah faktoringa v letu 2008 in promet v Skupini PF v letih po vrstah faktoringa. PF Ljubljana 29 % PF Ljubljana PF Zagreb PF Beograd PF Sarajevo The two charts below show: factoring services by type (2008), and the total Group s turnover by factoring service type ( ). v mio EUR / in mio EUR 1.200, ,00 800,00 600,00 400,00 200,00 0, leto / year Promet Skupine PF po dejavnostih komitentov: ostale dejavnosti / Other activities 10,61 % Uvozni / Import Izvozni / Export Domači / Domestic Factoring services provided in 2008 by client activity: nepremičnine, najem, razvoj Real estate activities, rental and leasing activities, development activities 1,44 % 105 Promet faktoringa Skupine PF Ljubljana po vrstah fakto ringa v letu 2008 Factoring services provided in 2008 by type: trgovina na drobno Wholesale trade 7,84 % kopenski transport / Land transport 1,30 % holdingi in druge poslovne storitve Activities of holding companies and other business services 1,52 % Uvozni / Import 7 % Izvozni / Export 6 % Domači / Domestic 87 % trgovina na debelo Retail trade 28,65 % državne institucije / Government institutions 1,50 % 2,30 % proizvodnja optične in elektronske opreme Manufacture of optical and electronic products 4,72 % kemijski proizvodi, umetna vlakna, guma, plastika in reciklaža Chemical products, man-made fibres, rubber and plastic products, recycling Domači / Domestic Izvozni / Export Uvozni / Import gradbeništvo Construction 20,20 % 5,18 % proizvodnja vozil / Manufacture of vehicles 7,89 % proizvodnja izdelkov iz kovin (brez strojev in naprav) Manufacture of fabricated metal products, except machinery and equipment 6,85 % proizvodnja hrane, pijač, krmil in tobačnih izdelkov Manufacture of foods, beverages, prepared feeds for farm animals and tobacco products

12 Načrti za leto 2009 Cilji Skupine so ohranjanje deležev na posameznih trgih, kjer so prisotne družbe Skupine, in nadaljnje izboljšanje storitev, ki jih Skupina nudi strankam. Leto 2009 bo namenjeno nadaljnji konsolidaciji in organizacijski učinkovitosti Skupine. Bistveni elementi načrta Skupine Prvi faktor za leto 2009: obseg prometa v višini najmanj tisoč EUR; dobiček pred davki v višini tisoč EUR in dobiček po davkih v višini tisoč EUR; uvedba informacijskega sistema v vseh članicah Skupine. Dolgoročna cilja Skupine sta seveda širitev in utrjevanje položaja na ciljnih trgih. Zagotavljati želimo ustrezno rast in vsaj 15 % donosnost lastniškega kapitala pred davki. Ostali cilji so vezani na organizacijo Skupine, predvsem na dograjevanje politike upravljanja s tveganji, internih pravilnikov, razvoj učinkovite informacijske podpore za vse družbe v Skupini ter razvoj in prilagajanje proizvodov družbe razmeram na trgu. 1.3 Plans for 2009 Plans for 2009 comprise maintenance of market shares held by the Group companies and further improvement of services. The year will be dedicated to further consolidation and organisational effectiveness of the Group. Key elements of the 2009 plan: EUR 895,000 thousand of turnover; EUR 4,164 thousand and EUR 3,197 thousand of profit before and after tax respectively; IT system implementation in all Group members. The Group s long-term objective remains growth through consolidation in its target markets while achieving a return on equity before tax of at least 15 percent. Other objectives relate to the organisation of the company itself and comprise: improvement of its risk management policy, internal rules and internal controls, development of an effective IT support at Group level, as well as product development. SNR je v letu 2008 izvedla pet rednih notranjerevizijskih pregledov v odvisnih družbah iz Skupine. Pri izvedbi posameznih nalog je sodelovala z notranjerevizijskimi službami lastnikov in spremljala priporočila, ki so jih podale te službe ob svojih pregledih v družbah Skupine Prvi faktor. Spremljala in preučevala je sistem notranjega nadzora v matični družbi Skupine in s ciljem njegove izboljšave predlagala posamezne ukrepe. Vodstvo matične družbe je redno seznanjala s svojimi ugotovitvami, po potrebi pa je sodelovala tudi na sejah organov odvisnih družb. Tako je SNR 40 % svojega razpoložljivega delovnega časa namenila izvajanju notranjerevizijskih pregledov, 30 % sodelovanju z zunanjo revizijsko družbo, vključno s pripravo Letnega poročila za leto 2007 in pripravo drugih posebnih poročil v okviru revidiranja računovodskih izkazov za leto 2007, ter 30 % za druge naloge, predvsem raznovrstne svetovalne naloge. Poleg tega je SNR precej časa porabila za sodelovanje z zunanjo revizijsko družbo: revidiranje računovodskih izkazov za leto 2007, ki so bili prvič pripravljeni po Mednarodnih standardih računovodskega poročanja, je potekalo nadpovprečno dolgo, saj so se tovrstne aktivnosti zaključile šele v mesecu juniju. Kljub temu je SNR izpolnila plan glede načrtovanih notranjerevizijskih pregledov v odvisnih družbah, glede načrtovanih pregledov v matični družbi Skupine pa naj bi SNR svoje aktivnosti zaključila v začetku leta In 2008, the department conducted five regular internal audit reviews in Group subsidiaries. It kept under review the recommendations issued by the internal audit departments of the company s owners issued on completion of reviews conducted in members of the Prvi faktor Group, and also co-operated with them in certain tasks. It monitored and analysed the internal audit system of the Group s parent company and proposed improvements when necessary. It regularly reported to the management on its findings and participated at meetings of the subsidiaries management bodies if necessary. Of its available working time, the internal audit department spent 40% conducting internal audit reviews, 30% co-operating with an external auditor, also in the preparation of the 2007 annual report and other special reports based on the auditing of the 2007 financial statements, and 30% on other, mainly various consulting tasks. Unplanned, it spent relatively much time co-operating with the external auditor auditing the 2007 financial statements. These were for the first time prepared in accordance with the International Financial Reporting Standards, and the auditing was completed only in June Despite this, the internal auditing department conducted all the planned internal audit reviews in the subsidiaries, while it completed the planned reviews in the Group s parent company only early in Služba notranje revizije v letu Internal audit department in 2008 Služba notranje revizije (SNR) je bila v družbi Prvi faktor d.o.o., Ljubljana organizacijsko vzpostavljena v drugi polovici leta V letu 2008 so organi te družbe sprejeli krovni dokument (Listina o delovanju SNR), s katerim je bila vzpostavljena metodološka podlaga za delovanje službe. Skladno s tem krovnim dokumentom deluje SNR v vseh družbah Skupine Prvi faktor. SNR ves čas deluje z 1 notranjim revizorjem. The company s internal audit department was established in the second half of In 2008, the management bodies adopted an umbrella act regulating the department s operation, which represents also its methodological basis. The internal audit department operates in accordance with this umbrella act across all companies members of the. The department has employed one internal auditor till now. 1.5 Poročilo o opravljenem delu na področju informatike v letu 2008 V letu 2008 je Sektor za informatiko vodil vrsto aktivnosti Skupine Prvi faktor ali bil v njih udeležen. Vse so bile zaznamovane z željo, da informatizacijo Skupine izvedemo čim bolj kakovostno in seveda v skladu s strateškim načrtom informatike. 1.5 Information technology sector in 2008 In 2008, the information technology sector (IT sector) participated in various activities of the. All had a common denominator, i.e., to carry out the Group s informatisation in the best possible way, in accordance with the strategic informatics plan.

13 108 V prvem četrtletju leta smo usmerili aktivnosti na uvajanje sprememb informacijske podpore računovodstvu in financam (ERP sistem Navision) ter nujne spremembe in dopolnitve programske opreme za podporo komerciali (Lotus Notes). Začetek drugega četrtletja so zaznamovale intenzivne priprave na uvedbo sistema Navision tudi za področje spremljanja (PF Zagreb). V tretjem in četrtem četrtletju smo izvajali aktivnosti, ki so nam omogočile, da smo do konca leta 2008 uspeli uvesti dokumentni sistem Lotus Notes v celotni Skupini. Da bi zmanjšali tveganje nedelovanja informacijske tehnologije oziroma da bi to tveganje učinkovito obvladovali, smo že v Strategiji informacijske tehnologije za obdobje načrtovali, da bomo s začeli s projektom Neprekinjenega poslovanja. Po temeljitem premisleku pa smo temu projektu pripisali najvišjo prioriteto in ga aktivirali že v zadnjem četrtletju leta 2008, saj smo vse bolj odvisni od tehnologije. Tehnološko tveganje postaja zaradi izredno hitrega razvoja informacijske tehnologije vedno pomembnejše, še zlasti za podjetja na področju financiranja. Tehnološko tveganje pa je povezano z operativnim tveganjem zaradi nepravilnega delovanja ali nedelovanja informacijskega sistema. Pripravljen je bil dokument, ki obravnava problematiko neprekinjenega delovanja in v katerem so navedeni možni pristopi. Poleg tega je bila v leta 2008 dokončno standardizirana in izdelana IT dokumentacija za vsako posamezno podjetje Skupine. In the first quarter 2008, the activities were focused on the implementation of changes in the IT support for auditing and finance (ERP Navision System), and certain urgent changes in the IT support for sales (Lotus notes). At the beginning of the second quarter, the sector was in the midst of preparations for the implementation of the Navision System also in the support department (PF Zagreb). In the third and fourth quarter, the sector was engaged in various activities that ended with the implementation of the Lotus notes documentary system in the entire Group. To reduce and better manage the risks associated with the IT system, the Group intended to introduce business continuity planning on 1 January 2009, and laid down this objective in its IT Strategy However, in view of its increasing dependence on technology and after thoughtful consideration, the Group assigned the highest priority to this project and introduced business continuity planning already in the last quarter Due to the rapid development of information technology, the risks associated with it are becoming increasingly important for the companies engaged in the field of financing. The risk of mal-function or non-function of the information technology system is connected with the operational risk. For this reason, the company prepared a document on business continuity, in which it laid down various appropriate measures. In addition, it also completed the standardised IT documentation for each company member of the Group. Prvi faktor Ljubljana (PF LJ) Konec prvega četrtletja smo v faktoring aplikacijo vključili tudi mednarodni faktoring (izvozni in uvozni). S tem smo dosegli cilj, ki smo si ga zastavili ob samem začetku informatizacije našega temeljnega poslovnega procesa - popolno informatizacija del v oddelku spremljanja. Zaradi povečanega obsega dostopov do centralne baze sistema Navision smo kupili nov strežnik za terminalske dostope. Zaradi obsežnosti in pomembnosti centralne podatkovne baze pa tudi strežnik za SQL bazo. Opravili smo številne spremembe in dopolnitve obeh nosilnih aplikacij, ki so jih zahtevale spremembe na trgu in sami uporabniki. Posodobili smo spletno stran, pripravili testno bazo za PF Sarajevo, usklajevali dela pri vzpostavitvi poslovalnic hčerinskih družb (Novi Sad, Mostar) ter usmerjali in usklajevali dela zunanjih pogodbenih vzdrževalcev in izvajalcev v PF Ljubljana in vseh hčerinskih podjetjih. Prvi faktor Zagreb (PF ZG) V sklop poenotenja informacijskega sistema celotne Skupine sodi tudi poenotenje aplikativne podpore v vseh hčerinskih družbah. S je tudi PF Zagreb prešel na ERP rešitev Navision. V začetku samo za potrebe računovodstva in financ, konec drugega četrtletja pa je bil izveden prehod tudi na modul Faktoring, ki se uporablja za podporo spremljanja. Da pa smo z uvajanjem Navisiona sploh lahko začeli, smo morali predhodno uvesti dokumentni sistem.lotus Notes Predstavništva Osijek, Split in Reka so v komerciali prav tako prešla na podporo delovnim procesom Lotus Notes, tako da ima zdaj PF Zagreb vse podatke o aktivnih poslih Prvi faktor Ljubljana (PF Ljubljana) At the end of the first quarter 2008, the company expanded its factoring software so as to cover also international (export and import) factoring. The objective set at the very beginning of informatisation of the company s core business process was thus achieved, i.e., complete informatisation of the support department. Due to the increased number of accesses to the central database of the Navision System, the company acquired a new server for terminal accesses. Given the size and importance of the central database, it also acquired a server for the SQL base. The company also introduced numerous changes to both main applications, required by the changes in the market and by the users. The Group updated its web site, prepared a test database for PF Sarajevo, co-ordinated activities associated with the opening of new agencies (Novi Sad, Mostar) by its subsidiaries, and managed and co-ordinated the work of external providers of maintenance and other services, both in the parent company and in its subsidiaries. Prvi faktor Zagreb (PF Zagreb) One of the tasks within the project of standardisation of the Group s IT system was also standardisation of support applications in all subsidiaries. The Croatian subsidiary introduced the ERP Navision System on 1 January First, it only supported the accounting and finance functions, but by the end of the second quarter, the factoring module was implemented used by support departments. Prior to introducing the Navision System, the company had to introduce the Lotus notes documentary system. 109

14 110 zavedene v centralni bazi. S tem se je v Zagrebu poenostavil in pospešil postopek sprejemanja odločitev oziroma odobritve zahtevkov za limit. Prvi faktor Beograd (PF BG) V začetku leta 2008 je bilo zaradi selitve družbe na novi lokaciji vzpostavljeno novo lokalno računalniško omrežje. Strežniška in komunikacijska oprema je bila na novi lokaciji nameščena v t. i. varno kletko. S tem je bil odpravljen velik del tveganj, ki je izhajal iz delovanja tovrstne opreme v neprimernem prostoru. Čeprav je bila skoraj celotna pozornost informatike usmerjena v PF Zagreb, smo vendarle vzporedno izvajali tudi nekaj aktivnosti za informatizacijo PF Beograd. Tako je PF Beograd dobil vsa ustrezna navodila in podporo iz Ljubljane, da je lahko začel z intenzivno pripravo podatkov (šifriranje partnerjev v skladu s korporativno logiko, prenos aktivnih pogodb iz evidenc v Excelu, vnos zahtevkov za limit), ki jih je moral urediti in vnesti v dokumentni sistem Lotus Notes. S je dokumentni sistem v celotnem obsegu zaživel tudi v PF Beograd. Na novo je bilo vzpostavljeno tudi predstavništvo v Nišu, z vso potrebno računalniško infrastrukturo, ki jo pisarna potrebuje za obratovanje. Konec aprila je bilo na enak način vzpostavljeno lokalno omrežje tudi v predstavništvu v Novem Sadu. Poleg navedenega so bile izvedene tudi naslednje aktivnosti: prevod celotne aplikacije Lotus Notes, pridobitev ustrezne podatkovne baze srbskih partnerjev, vzpostavljen VPN kanal s predstavništvom v Nišu in več manjših aktivnosti. Its agencies in Osijek, Split and Rijeka also introduced Lotus notes, so that the Zagreb office now has all the transactions made by them in a central database. This simplified and accelerated the decision-making process in the Zagreb office in the area of approval of credit limits. Prvi faktor Belgrade (PF Belgrade) At the beginning of 2008, due to the relocation of the company, a new computer network was set up. At the new location, all the server and communication equipment was installed in the so called safe cage. This eliminated a number of risks arising from that equipment being installed elsewhere. Although almost all of the information technology-related activities were concentrated in PF Zagreb, certain informatisation-related activities were run parallel also in PF Belgrade. The company got all the required instructions and support from the Ljubljana parent to prepare data for the Lotus notes documentary system (this entailed the coding of partners in accordance with the corporate logic, the transfer of contracts from excel files, the entering of credit limit requirements, etc.) This was implemented in full on 15 December The Niš agency also got all the required computer infrastructure. A local network was subsequently set up also in the newly opened Novi Sad agency. Other activities undertaken: translation of the entre Lotus notes application, establishment of a database containing details on the Serbian business partners, establishment of a VPN channel with the Niš agency, and many others. Prvi faktor Sarajevo (PF SA) V PF Sarajevo je bil dokončan sistemski prostor s prisilnim hlajenjem in postavljen lokalni poštni strežnik. S tem je bil izpolnjen predpogoj za uporabo aplikacije Lotus Notes za podporo komerciali. V modul so že dodane določene vsebine, potrebne za lokalno bosansko poslovno okolje, tako da je sedaj pripravljen na pričetek uvajanja in posledično produkcijsko uporabo. V PF Sarajevo je bil dokončan prenos vseh aktivnih partnerjev in pogodb v dokumentni sistem Lotus Notes. Sistem, ki je namenjen za podporo komerciali, se je začel uporabljati V PF Sarajevo so stekle tudi priprave za prehod na samostojno vodenje računovodstva v okviru sistema Navision. V ta sklop sodi izdelava akcijskega načrta in začetek ustreznega usposabljanja uporabnikov Notranje - kontrolni sistem v Prvem faktorju V letu 2008 so bili izvedeni nadaljnji koraki k poenotenju poslovnega procesa v družbah Skupine Prvi faktor, vključno s poenotenjem dokumentacije, ki se uporablja v tem poslovnem procesu, in poenotenjem postopkov nadzora v teh družbah. Kot je razvidno iz poročila o opravljenem delu na področju informatike, obe največji družbi Skupine že uporabljata iste programske rešitve (celoten posel faktoringa se izvaja z istimi postopki in internimi dokumenti) na vseh področjih, tretja največja družba pa za njima zaostaja le še pri uvedbi teh rešitev v postopke oddelka spremljanja. V letu 2008 so vse družbe Skupine pričele aktivno uporabljati programsko aplikacijo (poročevalski paket Cognos), vključno z mesečnim poročanjem v tem okviru. Uporaba Prvi faktor Sarajevo (PF Sarajevo) In Sarajevo, the IT room with forced cooling was completed and a local mail server installed. These were also the preconditions for the implementation of the Lotus notes sales support application. Before implementation and production use, the module was adjusted to meet the requirements of the local business environment. Data on business partners and contracts were also transferred to the Lotus notes documentation system before its implementation on 1 October PF Sarajevo also commenced preparations for transition to in-house accounting within the Navision System. The preparations comprised the drafting of an action plan and the commencement of user training Internal control system in 2008 In 2008, certain steps were undertaken towards business process standardisation across all companies members of the, including standardisation of documentation and controls. As explained under the overview of the information technology sector in 2008, both largest Group companies already use the same software (factoring transactions are carried out in accordance with the same processes and using the same documents), while the third-largest company is lagging behind only as regards implementation of these solutions in its sales support department. In 2008, all the Group companies started using the Cognos reporting system that supports also monthly reporting. Implementation of this reporting system represents another element of the logic controls system, as the sub- 111

15 112 tega poročevalskega paketa predstavlja dodaten korak z vidika raznovrstnih logičnih kontrol. Poročila odvisnih družb pred dokončno potrditvijo pregleda še računovodstvo matične družbe. Pregledani so bili vsi interni akti družb iz Skupine Prvi faktor, pri čemer je bila dodatna pozornost posvečena aktom, ki urejajo področje upravljanja s tveganji. Ti akti so se po potrebi posodabljali ali medsebojno usklajevali. V matični družbi Skupine je bil sprejet tudi Pravilnik o računovodstvu, ki ureja poročanje znotraj te družbe in Skupine Prvi faktor (termini, odgovornost, vrste poročil). Služba notranje revizije, s sprejetjem svojega krovnega dokumenta, izvaja redne notranjerevizijske preglede v vseh družbah in organizacijskih enotah Skupine, podaja priporočila glede na ugotovitve ob teh pregledih in sistematično spremlja realizacijo teh priporočil. Občasne preglede sistemov notranjega nadzora Prvega faktorja izvajajo tudi notranjerevizijske službe lastnikov (Center notranje revizije iz NLB idr.). Računovodski izkazi vseh družb Skupine Prvi faktor so s strani revizijskih družb revidirani vsako leto, zunanje institucije pa občasno vršijo preglede na posameznih specifičnih področjih (davčne inšpekcije, inšpekcije Banke Slovenije, Zavoda za pokojninsko in invalidsko zavarovanje idr.). sidiaries reports are checked by the parent s accounting department before approval. All internal acts of the companies members of the Prvi faktor Group were revised paying particular attention to those governing risk management. If necessary, these acts were updated and harmonised. The parent company also adopted Rules on Accounting governing reporting by the parent and subsidiary companies (frequency, persons responsible, types). The internal audit department adopted an umbrella document based on which it conducts internal audit reviews in all Group s companies and business units, makes recommendations based on the findings of such reviews, and systematically monitors implementation of such recommendations. The internal control systems within the are occasionally reviewed also by the owner s internal audit departments (the NLB s central internal audit department). The financial statements of all Group companies are audited by external auditors, while their other specific areas are occasionally reviewed by various external bodies (tax authorities, central bank s inspectors, the Institute of Pension and Invalidity Insurance). ki zagotavljajo kakovostno dvosmerno komuniciranje z zaposlenimi, strankami, mediji, dobavitelji, lokalno skupnostjo in drugimi javnostmi. V letu 2008 smo se osredotočili na doseganje naslednjih ciljev: podporo poslovanja in strateških usmeritev, krepitev prepoznavnosti in ugleda pri ciljnih javnostih, motiviranje in informiranje zaposlenih ter ustvarjanje dobrega organizacijskega vzdušja, ohranjanje in razvijanje dobrih odnosov z mediji. Komuniciranje v Skupini Strokovnost in predanost pri zagotavljanju naših storitev sta temelj, na katerem gradimo zanesljive partnerske odnose s številnimi podjetji. Zato so zaposleni naša največja vrednota. V želji, da bi privabili in ohranili najboljše ljudi, vzgajamo kulturo odprtega in enakopravnega dialoga. Z redno osebno in elektronsko komunikacijo, teambuildingi, strateškimi konferencami in drugimi družabnimi dogodki spodbujamo inovativnost ter prenos znanj in izkušenj. its activities to ensure good two-way communications with its employees, clients and suppliers, the media, local communities and others. In 2008, the department focused on the following: support to operations and strategy, strengthening of visibility and reputation with target groups, motivation of and provision of information to employees to contribute to a good corporate climate, and maintenance and development of good relations with the media. Communications within the Group Expertise and commitment in providing services are the foundations on which we build solid relationships with numerous business partners. For this reason, our employees are our most important resource. To attract and retain the best, we pursue a culture of open dialogue on an equal footing with them. We also encourage innovations and knowledge transfer by means of regular personal and electronic communications, team building, strategic conferences and other social events Komuniciranje v letu Communications in 2008 Komuniciranje Skupine Communications with the external environment Učinkovito upravljanje komunikacij Skupine temelji na jasno opredeljenih komunikacijskih ciljih, ki podpirajo poslovanje in strateško usmeritev celotne Skupine. Uresničevanje skupne vizije Skupina se zaveda prepletenosti odnosov med podjetji in njihovimi deležniki. V oddelku tržnega komuniciranja zato načrtujemo in izvajamo komunikacijske aktivnosti, Effective communications of the are based on clearly defined communication objectives that support the Group s operation and strategy. Common vision The Group is aware of the interconnectedness between its companies and their stakeholders. The market communications department therefore plans and conducts Poslovna skupina Prvi faktor ima podjetja na trgih izven Slovenije, zato zagotavljamo enoten nastop vseh podjetij ne glede na državo. Podoba blagovne znamke deluje usklajeno in enovito ter tako pozitivno prispeva k prepoznavnosti Skupine v celotni jadranski regiji. V preteklem letu smo nadaljevali razvijanje partnerstev s ključnimi zunanjimi javnostmi: lastniki, lokalno skupnostjo, strankami, mediji in drugimi. Tržni položaj bomo še naprej utrjevali s proaktivnim komuniciranjem. V novonastalih Although the has companies established in Slovenia and elsewhere, its communications are the same across all countries. The Group has a uniform brand image, which enhances its recognisability in the entire Adriatic Region. In 2008, the market communications department continued developing its relationships with key external publics: its owners and clients, the local communities where it operates, the media, and others. The Group will further consolidate its market positions by