Annual Administration Report KARNATAKA STATE ROAD TRANSPORT CORPORATION. Planning & Statistical Department

Transcription

1 KARNATAKA STATE ROAD TRANSPORT CORPORATION CENTRAL OFFICE : BENGALURU Annual Administration Report Planning & Statistical Department

2 Published by : Managing Director, Karnataka State Road Transport Corporation, Central Office, K.H.Road, Shanthinagar, Bengaluru Compiled by : Chief Planning & Statistical Officer, Karnataka State Road Transport Corporation, Central Office, K.H.Road, Shanthinagar, Bengaluru Printed by : Controller of Printing & Stationary, Karnataka State Road Transport Press, K. H. Road, Shanthinagar, Bengaluru

3 KARNATAKA STATE ROAD TRANSPORT CORPORATION K.H. Road, Shanthinagar : Bengaluru No. KST:CO:PLN & STAT:728 : Date: To The Principal Secretary to Government, Transport Department, Govt. of Karnataka, M.S Building, Bengaluru Sir, As required under Section 35(2) of the Road Transport Corporation Act 1950, the 55 th Annual Administration Report of the Karnataka State Road Transport Corporation for the year , together with the relevant statistical data and financial statements, is submitted herewith. Yours faithfully, Sd/- (RAJENDER KUMAR KATARIA) MANAGING DIRECTOR.

4 Sl. No. INDEX PARTICULARS 1 Introduction 1 2 Management 6 3 Administration 9 4 Operations 14 5 Auto engineering 27 6 Stores 36 7 Finance 39 8 Civil engineering 57 9 Labour Security & vigilance Environment initiatives Information technology General 78 Schedules: 1 Schedule A Meetings attended by the Board of Directors 91 2 Schedule B Divisionwise Depots, Bus stations & Control Points 93 3 Schedule C Fare structure 95 4 Schedule D Casual contract rates 97 5 Schedule E Categorywise pay scales 98 PAGE NO. 6 Schedule F Depreciation Appendixes: Depots, Schedules, Scheduled Kms, Routes and Route Kms, as on Operational Kms Fleet, Vehicle utilization, Average seating capacity as on Vehicles held & fleet utilization Staff position as on Performance of fuel & tyres Production Regional Workshops Quality of services Performance of Battery, Engine and FIP Balance sheet as on Accounting policies Profit & Loss account for the year ended Net revenue appropriation account for the year ended Capital expenditure for the year

5 CHAPTER-1 INTRODUCTION 1.1 PERIOD COVERED: This is the fiftyfifth Annual Administration Report of the Karnataka State Road Transport Corporation covering the activities of the Corporation for the financial year i.e., from 1 st April 2015 to 31 st March MANAGEMENT: The amended RTC Act 1982 provides for the Management of the Corporation by the Board of Directors. The Board of Karnataka State Road Transport Corporation as on 31st March 2016 consisted of 12 Directors out of which two Directors are non official Directors i.e., the Chairman and Vice Chairman while the remaining 10 Directors are official Directors. All the Directors are appointed by the State Government. 1.3 ADMINISTRATIVE SET UP: During the year , no new depot was commissioned. Thus as on , KSRTC had 15 Divisions (14 operating Divisions and Kempegowda Bus Station Division) with 78 Depots under its jurisdiction besides 2 Regional Workshops, 2 Civil Engineering Divisions, one Printing Press, one Central Training Institute, 2 Regional Training Institutes and a Hospital. 1.4 PASSENGER AMENITIES AND FACILITIES: The Corporation has accorded high priority to provide increased amenities to the travelling public. As on , there were 150 permanent bus stations besides 12 rural wayside shelters and 306 city pick-up shelters. The long distance express and non-stop services were further augmented to meet the needs of the travelling public. In order to provide more comfort to traveling public, 160 Mofussil (NAL), 10 Eicher, 10 DULT City, 20 Scania Multi axle and 6 Corona sleeper buses totaling to 206 new buses were inducted during the year. As on , in all 1264 long distance routes were in operation with route length ranging from 120 Kms. to 1078 Kms. The Corporation has operated 2891 ordinary, 3452 express, 4 semi-deluxe, 252 Rajahamsa, 2 Rajahamsa A/C, 43 Karnataka Vaibhav, 80 Non A/C Sleeper, 46 A/C sleeper, 5 Corona, 179 Airavatha (Volvo), 4 Airavata Benz, 130 Airavata Club class (Multi axle Volvo), 16 Airavata Club class (Multi axle Mercedez), 6 Fly bus, 20 Airavata Diamond class (Scania), 41 Volvo (City), 189 City, 154 Semi Low Floor and 112 Suburban services as on The Semi low floor type of vehicles are being operated on city and suburban routes. 1.5 OPERATIONAL EFFICIENCY: under: The operational results in respect of vital parameters during compared to are as ~ 1 ~

6 1. Decrease in Effective Kms. to lakhs during as compared to lakhs in Increase in average vehicle utilization to 358 kms during when compared to 357 kms achieved during Increase in average tyre life to kms during from Kms. of Increase in fuel efficiency with KMPL of 4.83 during as compared to 4.82 of Rate of breakdowns per 10,000 kms was decreased to 0.03 during the year as compared to 0.04 of Decrease in the rate of accident per lakhs Kms. to 0.11 during the year from 0.12 of Decrease in earning per kilometer (on Traffic Revenue) (EPKM) to paise during the year from paise of During the year , the Corporation made a profit of Rs lakhs as against a loss of Rs lakhs incurred during INDUSTRIAL RELATIONS : 4 meetings were held between the management and the labour representatives during the year in order to resolve the issues and demands of the labour and to maintain harmonious relationship. No strikes/ Dharani/Satyagraha was reported during the year. The Corporation has been extending medical, housing and other welfare benefits to its employees, in addition to other facilities for cultural and sports activities 1.7 ANNUAL OPERATING PLAN : Every year the Corporation formulates its Action Plan for taking steps to improve performance efficiency. Norms are fixed not only to bring down the cost of operations, but also to improve various operational parameters. The highlights of Action plan for the year are as follows. It is proposed: 1) To augment 470 schedules. 2) To achieve KMPL (HSD) of ) To achieve vehicle utilisation of 360 Kms. 4) To achieve average tyre life of Kms. 5) To add 1521 new vehicles ( including JnNURM and Dult City buses) to the existing fleet by replacing 962 old vehicles which are not fit for operation. 6) To operate lakh Effective kms, there by registering a growth of 6.0%. 7) To earn a gross revenue of Rs lakhs (excluding reimbursement to be received from Govt. towards issual of various kinds of free/concessional passes) ~ 2 ~

7 8) To contain the cost of operations at Rs lakhs. 9) To limit losses at Rs lakhs on gross revenue (excluding reimbursement to be received from the Govt. 10) To earn an EPKM of paise on traffic revenue. 11) To contain the CPKM at paise. 12) To complete depot construction work at Belur, Hosadurga, Sulya, Piryapattna and Madhugiri. 13) To construct 12 new bus stations ANNUAL PLAN : The total capital expenditure incurred by the Corporation during the year for its developmental activities was Rs lakhs as against the proposed amount of Rs lakhs as per the revised budget estimates. 206 new bus bodies were built during The programme of capital expenditure during the year are shown below. (Rs.in lakhs) Sl.No. Programme Proposed Actual 1 Land and Buildings Passenger Buses & Dept.vehicles Environment Equipments Plant, Machinery,Equipment, Computer Hardware, Software and ETMs etc a) GEF b) JnNURM Civil c) JnNURM Buses Total The Corporation in its budget estimates has a capital expenditure programme of Rs lakhs. The Corporation has availed a loan of Rs lakhs from the commercial banks and other financial institutions during the year It has planned to avail a similar loan of Rs lakhs during the year ~ 3 ~

8 PROGRESS AT GLANCE ~ 4 ~

9 ~ 5 ~

10 CHAPTER-2 MANAGEMENT 2.1 COMPOSITION OF THE BOARD OF DIRECTORS: As on 31st March 2016, the Board of Karnataka State Road Transport Corporation consisted of 12 Directors, including the Chairman and the Vice Chairman. Out of 12 Directors, 10 Directors were Official Directors. All the Directors were appointed by the State Government. The Metropolitan Commissioner, BMRDA, Government of Karnataka is being invited to attend the Board Meetings as Invitee as required under Section 19(a) of BMRDA Act CHANGE OF BOARD OF DIRECTORS DURING THE YEAR : 1. Sri. P. Ravikumar IAS., Additional Chief Secretary to Government, Transport Department, was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 10 Á ÀA Éà 2015 dated Dr.E.V.Ramana Reddy, IAS., Principal Secretary to Government, Transport Department, was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 38 Á ÀA Éà 2015 dated Sri.Soumendu Mukaherjee,IPS., Director (Security & Vigilance), KSRTC, Bengaluru. and Dr.B.A. Mahesh, IPS., Director (Security & Vigilance), BMTC, Bangalore have been appointed as Directors on the Board of KSRTC vide Government Notification No: ÁjE 14 Á ÀA Éà 2015 dated: Sri. B.N.S. Reddy, IPS., Director (Security & Vigilance), KSRTC, Bengaluru. was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 06 Á ÀA Éà 2016 dated Sri. H.S. Ashokananda, IAS., Managing Director, NEKRTC, Gulbarga was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 18 ªÁF Éà 2015 dated Smt. R. Vinoth Priya. IAS., Managing Director, NWKRTC, Hubli was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 30 ªÁF Éà 2015 dated Smt. Salma K Fahim, IAS., Director( P & E), KSRTC, Bengaluru. was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 21 Á ÀA Éà 2015 dated ~ 6 ~

11 8. Sri.A.G. Bhat, KAS (Supertime Scale), Director( P & E), KSRTC, Bengaluru. was appointed as Director on the Board of KSRTC vide Government Notification No: ÁjE 01 Á ÀA ÉÃ 2016 dated With the above changes, the following was the composition of the Board of Directors of K.S.R.T.C. as on Sl. No. Name & Address Official / Non-official 1 SRI. RAMALINGAREDDY, Hon ble Minister for Transport, Govt. of Karnataka and Hon ble Chairman, KSRTC, Central Office, Bengaluru. 2 Dr. LOHIT D. NAIKAR, Hon ble Vice Chairman, KSRTC, Central Office, Bengaluru. 3 SRI.I.S.N. PRASAD, IAS., Principal Secretary to Government, Finance Department, Government of Karnataka, Vidhana Soudha, Bengaluru. 4 Dr. E.V. RAMANA REDDY, IAS., Principal Secretary to Government, Transport Department, Government of Karnataka, M.S Buildings, Bengaluru. 5 SRI. RAJENDER KUMAR KATARIA, IAS., Managing Director, KSRTC, Central Office, Bengaluru. 6 DR.EKROOP CAUR, IAS., Managing Director, BMTC, Central Office, Bengaluru. 7 SRI. B.N.S.REDDY, IPS., Director (Security & Vigilance), KSRTC, Central Office, Bengaluru. 8 SRI. ASHOKANANDA, IAS., Managing Director, NEKRTC, Central Office, Kalburgi. 9 DR. RAMEGOWDA, IAS., Commissioner, Transport and Road Safety, BMTC TTMC Building, Shanthinagar, Bengaluru. CHAIRMAN (Non-official) VICE-CHAIRMAN (Non-official) DIRECTOR (Official) DIRECTOR (Official) DIRECTOR (Official) DIRECTOR (Official) DIRECTOR (Official) DIRECTOR (Official) DIRECTOR (Official) ~ 7 ~

12 10 Dr. B.A. MAHESH, IPS., Director (Security & Vigilance), BMTC, Central Office, Bengaluru 11 SMT.R.VINOTH PRIYA, IAS., Managing Director, NWKRTC, Central Office, Hubli. DIRECTOR (Official) DIRECTOR (Official) 12 SRI. A.G. BHAT,KAS ( Super time Scale), Director (Personnel & Environment), KSRTC, Central Office, Bengaluru. DIRECTOR (Official) 1 Metropolitan Commissioner, BMRDA, Government of Karnataka, No.1, Ali Asker Road, Bengaluru. INVITEE (Official) 1. NUMBER OF MEETINGS CONDUCTED, SUBJECTS PLACED AND RESOLUTIONS PASSED DURING : Four meetings of the Board of Directors were conducted during the year During the said period, 117 subjects were placed before the Board and 116 resolutions were passed including one resolution passed by circular. 2.4 MAIN COMMITTEE: No Main Committee was constituted during the year Statement showing the information regarding the number of Board meetings attended by the Directors/Invitee during the year is shown in Schedule-A. ***** ~ 8 ~

13 CHAPTER-3 ADMINISTRATION 3.1 SET-UP: During the year , no new depot was commissioned, thus as on , KSRTC had 15 Divisions (14 operating Divisions and Kempegowda Bus Station Division) with 78 Depots under its jurisdiction. During the year four new bus stations were started at Huliyurdurga attached to Tumkur Division on , Hunsur old bus station, Kattemaralwadi and Bilikere attached to Mysore Division on and the bus Station at Puttur which has been constructed through public private partner ship (PPP) has been commissioned. Further, new control points at Tiruchi, K.R.Puram, Calicut, Ernakulam and H.D.Kote hand post were started during the year under report. New Divisional Works Shop have been constructed in Puttur division on With this, the Corporation had 78 depots, 150 bus stations, 68 control points and 27 rural wayside shelters under its network of operations spread over 15 divisions (14 operating divisions and one Kempegowda bus station division) as at the end of The divisionwise information regarding number of depots, bus stations and control points as on are furnished in Table 1 and their list in Schedule-B respectively. TABLE -1 Sl. No. Division No. of depots No. of bus stations No. of control points 1 Bengaluru Ramanagar Tumakuru Kolar Chikkaballapura MCTD Mysuru (Rural) Mandya Chamarajanagar Hassan Chikkamagalur Mangalore Puttur Davanagere KBS TOTAL ~ 9 ~

14 3.2. STAFF POSITION AND STAFF RATIO: Staff position: There were permanent employees on roll on as against employees as on in the Corporation. The categorywise break-up of total staff is given in Table-2. TABLE-2 Sl. No. Category No. of Employees As on As on a) b) Regular Employees Class-I and II Officers Class-III and IV Officials: Driver Conductor Drivers-cum-Conductor Traffic Supervisor Mechanical Administration Civil Engineering Printing Press Total Class-III & IV Total Regular Employees (a+b) The strength of Class-I & II officers was 345 and accounted for 0.93% of the total permanent staff of the Corporation. The ratio of officers to staff was 1:107 as on Recruitment: During the year under report there was no recruitment of employees in the Corporation Staff ratio: The total staff strength (regular) working in the Corporation was for operating 7626 schedules as at the end of the year. The divisional staff ratio per schedule was The overall staff ratio of the Corporation per schedule (including the staff employed at the regional workshops and other central units) increased to 4.87 as on from 4.85 which was on The details of staff ratio as on the last day of the year under report with comparative figures for the previous year are given in Table-3. The divisionwise staff ratio per schedule per vehicle held, per vehicles on road and effective kilometers performed per employee per day are given at Appendix-5. ~ 10 ~

15 TABLE-3 Sl. No. Units Staff As on As on Staff Ratio per Sch. Staff Staff Ratio per Sch Operating divisions Regional workshops Other central units Total As at the end of the year, there were 7186 employees belonging to SC and 1869 employees belonging to ST on the rolls accounting to 19.35% and 5.03% respectively to total employees. The categorywise working position of the SC and ST employees in the Corporation as on is indicated in Table - 4. TABLE-4 Sl. No. Category Employees as on Employees as on Total SC ST Total SC ST 1 2 Class-I & II Officers Class-III & IV Officials: Traffic: 1. Driver, Conductor & Dr.-cum-Conductor. 2. Traffic Supervisory 3. Mechanical 4. Administration & Others Total The details of male and female employees in the Corporation during the year and is given in Table -4a. TABLE -4a. Year Running staff (Driver/ Cond/ Dri.-Cum-Cond.) Work shop staff Officers (Admn.) Supervisors Others (Nonsupervisor) Male Female Total TRAINING SCHEME AND FACILITIES: During the year training to employees and officers belonging to various categories was imparted in all the three training institutes of the Corporation situated at Bengaluru, Mysore and Hassan. The details of number of officers and employees trained are given in Table- 4b. ~ 11 ~

16 Table-4b Sl. No. Category Number of trainees 1 Officer 60 2 Driver Driver-cum-Conductor Mechanical Other category Sponsored to other agencies like CIRT, NPC, IPE,DPE,NIPM etc. 164 Total 9097 Details of Foreign tour under various schemes, Projects to students and training to private drivers. 1. One officer was sent to Istanbul (Turkey) to attend Policy Board Meeting of UITP sponsored by ASRTU. 2. One officer was sent to South Korea to attend Innovations in Data analysis Programme sponsored by IBRD/IDA 3. 3 students of various courses such as BBM, MBA, M.Com, M.Sc, MCA, BE and P.hd were permitted at central office to prepare project reports for their academic purpose private persons and sponsored candidates were trained in HPV driving on payment of prescribed fee. 3.4 DISCIPLINARY CASES AND THEIR DISPOSAL : The details of disciplinary cases and their disposals during the year as compared to previous year are shown in Table-5. TABLE 5 Sl. No. 1 2 No. of cases pending as on the last day of the year No. of cases detected during the year a) Conductors b) Drivers c) Drivers-cum-Conductor d) Other Staff Particulars Total (a to d) No. of cases finalized: a) Dismissed/ Discharged/ Terminated/Removed b) Suspended {As a specific punishment} c) Fined d) Other punishments Total (a to d) No. of cases pending as on the last day of the year ~ 12 ~

17 Unit heads are the disciplinary authorities for major punishment on class III & IV employees working in the units (excluding supervisory staff). The depot managers and other divisional level officers are empowered to impose minor penalties on class-iii & IV employees coming under their administrative control. 3.5 RULES & REGULATIONS OF KSRTC: The following rules/regulations are in force in KSRTC. 1. KSRTC (Cadre & Recruitment) Regulations KSRTC Servants (Conduct & Discipline) Regulations KSRTC Rules KSRTC Employees Leave Rules KSRTC Gratuity Regulations ( ). 6. KSRTC Employees (Performance Appraisal Report) Regulations KSRTC Employees Contributory Provident Fund Regulations KSRTC Employees (Medical Attendance) Regulations KSRTC Employees (Promotion and Pay) Regulations KSRTC Employees (Compulsory/Voluntary Retirement) Regulations KSRTC Employees (Premature Retirement) Regulations KSRTC Employees (Deputation outside India) Regulations KSRTC Servants (Payment of Advance for purchase of Motor Car/Cycle/Scooter & Bicycles) Regulations KSRTC (In-Service Recruitment for Class II Officers posts) Scheme Grant of Extra-ordinary Leave without Wages to the Employees of the Corporation Scheme. 10. KSRTC (In-Service Recruitment for Class-III Supervisory posts) Scheme KSRTC employees House Building/House purchase Loan Advance Scheme ***** ~ 13 ~

18 CHAPTER-4 OPERATIONS 4.1 NATIONALISATION SCHEME: During the year , no new scheme of nationalization was taken up. However, the repeal of the Contract Carriages (Acquisition) Act 1976 and 2003 by the Government allowing private operators to operate as contract carriages throughout the state is continued. Out of 8043 villages in nationalized sector the Corporation has provided services to 7992 villages (99.4%), in Non- nationalized sector out of villages services were provided to 6328 villages(52.9%). Out of the total villages in both nationalized and non-nationalized sector, services were provided to villages and the total services provided is in the order of 71.6.%. 4.2 OPERATIONS: 1. Operational jurisdiction of the Corporation is in 17 districts (106 Taluks) in the State of Karnataka. 2. Major part of operations is in rural area. 3. Operated 7626 schedules covering Kms per day as on as against 7697 schedules and Kms as on In Mysore city, 279 city, 112 suburban and 31 Volvo (city) services were operated. City services were also operated in other cities during the year i.e 45 city services in Tumkur, 8 city services in Kolar and 6 city services in KGF, 10 city services in Mandya, 22 city services in Hassan, 9 city services in Chikkamagalur, 36 city services (including 10 Volvo services) in Mangalore and 19 city services in Davangere were operated. 4.3 ROUTES, ROUTE KMs, SCHEDULES & SCHEDULED KMs: The Corporation operated 5855 routes with an average route length of 92.3 Kms as on The details of routes, route kilometers, schedules and scheduled kms. operated as on with comparative figures of previous year are given in Table-6 and the divisionwise details are given at Appendix-1. TABLE-6 Sl. No. Factor As on 31 st Variation over March previous year Actual % age 1 No. of routes Route kilometers Avg. route length (in kms.) No. of schedules Daily schedule Kms ~ 14 ~

19 4.4 INTER-STATE ROUTES: Operation of inter-state services on reciprocal basis was continued during the year also. The details of operation of inter-state services on reciprocal basis with the Seven neighbouring states are indicated in table 7. Sl. No State No.of routes No.of schedules TABLE 7 Sch. Kms operated with in the state Sch. Kms operated Out side the state Total Scheduled kms. 1 Maharashtra Andhra Pradesh Tamilnadu Kerala Goa Pondicherry Telangana Total CITY/ SUBURBAN SERVICES: City/Suburban services are in operation in the city of Mysore. City services were continued in the cities of Tumkur, Kolar, KGF, Mandya, Hassan, Chikkamagalore, Mangalore and Davanagere during the year Operation of City/Suburban schedules as on represented 4.67% of the total scheduled kms. The extent of City/Sub-urban operations by the Corporation as on is indicated in Table-8. TABLE 8 Sl. No. City As on Routes Route kms Schedules Scheduled kms. 1 Mysore Tumkur Kolar KGF Mandya Hassan Chikkamagalur Mangalore Davanagere Total % to total services ~ 15 ~

20 4.6 MOFUSSIL SERVICES : Mofussil services operated by the Corporation were scheduled to cover Kms daily as at the end of the year under report, which formed 96.33% of the total operations. Besides the operation of ordinary services in rural areas, the Corporation operated some of the services as Express, Semi-deluxe, Rajahamsa, Rajahamsa A/C, Karnataka Vaibhav, A/C Sleeper, Corona Sleeper, Non- A/C Sleeper, Airavatha (Volvo/Benz), Airavatha club class (Multi axlevolvo/benz), Airavatha Diamond class (Multi axle Scania) and Fly bus services. The extent of such operations as on are shown in Table 9. TABLE 9 Sl. No. Type of service Schedule kms. % to total mofussil services % to total operations 1 Ordinary Express Semi deluxe Rajahamsa Rajahamsa A/C Karnataka vaibhav Corona Corona sleeper Non- A/C sleeper Airavat (Volvo/Benz) Airavat club class (Multi Axle Volvo/Benz) Airavat Diamond class (Scania) Fly bus Total Long Distance and Night Services: The Corporation continued to operate long distance services providing direct and quick transportation between Bengaluru and various district headquarters and other important places within the state and in the neighbouring states long distance routes with route length ranging from 120 Kms to 1062 Kms were in operation as on Some of the long distance services were operated as night services connecting all district headquarters besides other important places in and outside the state Express and Non-stop Services : Express services are continued to be operated by the Corporation with limited number of stops to provide quick and direct transport facility with fare slightly higher than the ordinary services with a view to reduce journey time and avoid change over. Non-stop services have also been continued to be operated on selected routes where direct passengers are more, to reduce the journey time, which also cause savings on ~ 16 ~

21 staff cost as these services are operated by deploying Driver cum-conductor i.e, without Conductor, (eg. Bengaluru - Mysore, Bengaluru-Tumkur, Bengaluru - Kolar, Bengaluru - KGF and Bengaluru Chennai etc.,), totaling to 139 services as on Express services were in operation as on ,covering Kms. daily, accounting 53.83% of the daily kms. operated on mofussil routes by the Corporation Premier Services: To meet the needs of affluent sections of the travelling public and also to provide a comfortable journey particularly during night, the Corporation has operated 252 Rajahamsa, 2 Rajahamsa A/C, 43 Karnataka Vaibhav, 80 Non A/C Sleeper, 46 A/C sleeper, 5 Corona, 179 Airavatha (Volvo), 4 Airavatha Benz, 130 Airavatha Club class (Multi axle Volvo), 16 Airavatha Club class (Multi axle Mercedez), 6 Fly bus, 20 Airavatha Diamond class (Scania), 41 Volvo (City), 189 City, 154 Semi Low Floor and 112 Suburban services as on Public Private Partnership : Private agents are appointed to book tickets in advance through computerized and manual system in Karnataka and neighbouring states of Tamilnadu, Kerala, Goa, Maharashtra, Andhra Pradesh, Telangana and Pondicherry. 4.8 FARE STRUCTURE: The details of fare structure during the year , wef 09/ is furnished in Schedule- C. 4.9 ADVANCE BOOKING & RESERVATION FACILITIES: To enable passengers to avail ticket at their locality, the system of AWATAR (Any Where Any Time Advance Reservation of tickets) for advance booking of seats throughout the state of Karnataka and also at important places in neighbouring states was continued during the year also. As at the end of , there were totally 717 counters. 122 counters(19 in Bengaluru city, 30 in other places of KSRTC, 48 counters in the area of NWKRTC, 14 counters in the area of NEKRTC, one counter in Telangana, one counter in Andhra Pradesh, 2 counters in Maharashtra, 4 counters in Tamilnadu, and 3 counters in Kerala) are run by the three Corporations. 595 counters (133 in Bengaluru city, 166 in KSRTC jurisdiction, 47 in NWKRTC jurisdiction, 83 in NEKRTC jurisdiction, 163 in the areas out side the state of Karnataka, 1 each of Bengaluru one, Master franchisee and Mobile one) are run by the private agents. Out of 163 counters in the neighbouring states, 30 counters are in Andhra Pradesh and Telangana, 7 counters in Goa, 42 counters in Kerela, 34 counters in Maharastra, 4 counters in Pondichery and 46 counters in Tamilnadu, mainly to facilitate the general public to reserve their seats in advance for their journey where traffic generation is considerably high. ~ 17 ~

22 Advance booking of tickets facility is available with full fare plus the reservation charge of Rs.5/- per seat for fare less than or equal to Rs. 200/- and Rs.10/-for fare more than Rs.200/-. The system of booking of seats 30 days in advance at the window booking counters in bus stands and private reservation counters has been continued. During the year total no of seats booked through AWATAR was and revenue earned was Rs crore as against seats and revenue earned of Rs crores respectively during previous year. The average seats booked and revenue realized per day from AWATAR advance reservation system during the year is as under. Factors Avg. no. of seats booked/day Avg. revenue/day Total bookings lakhs On line booking lakhs 4.10 PROGRESS OF OPERATIONS: The Corporation continued further consolidation of existing services during the year Divisionwise achievement in key areas of operation is furnished in Appendix-2. Some salient features are summarized in the following paragraphs. a) Kms covered : The details regarding kms operated with comparative figures of previous year are shown in Table 10. TABLE 10 Sl. No. Particulars Variation over Period previous year Actual %age Kms.operated: (in lakhs) 1 a)gross b)effective c) Dead Percentage of dead Kms.to effective kms Avg.daily service kms. (in lakhs) The total service kms operated during is lakhs as against lakhs kms operated during There is decrease in average daily service kms during The percentage dead kms to effective kms for the year was 4.12 as compared to 4.37 of ~ 18 ~

23 b) Vehicles & Passengers travelled : The details of vehicles held in the operating divisions and their utilization during the year with the comparative figures of previous year are shown in Table-11. TABLE-11 Sl. No Particulars During the year Variation over previous year Actual %age 1 Avg.no.of buses held in operating divisions Avg.no.of buses on road %age fleet utilization (on operational fleet) Avg.vehicle utilization (in Kms.) 1. Gross 2. Effective Avg. seating capacity Total no. of passengers carried (in lakhs) Avg.no.of passengers carried/day (in lakhs) The average number of buses held by divisions decreased from to The average number of buses on road also decreased by or -2.3% i.e. from during to during The percentage fleet utilization decreased to 91.1% during from 91.5% of The average vehicle utilization on gross kms decreased to 372 from 373 of likewise the vehicle utilization on effective kms increased to 358 from 357 of The divisionwise analysis of vehicles held and fleet utilization is shown in Appendix-4. The average seating capacity stood at 51.4 during The total number of passengers carried decreased to lakhs during from lakhs which was during The average passengers carried per day decreased to lakhs from lakhs. The divisionwise details of breakdowns, accidents, regularity, % load factor and passengers traveled are shown in Appendix Luggage and Parcel Transport: The luggage rate charged during the year were as follows. Personal luggage upto 30 Kgs per adult passenger and 15 Kgs per child passenger were allowed free of charges. The luggage in excess of these limits was charged at the rates given below. i) Luggage rates : 50 Ps. per unit of 20 Kgs upto one stage or part thereof subject to a minimum of Rs ii) Newspapers : Rs.1.50 per unit of 5 Kgs. or part thereof irrespective of distance. ~ 19 ~

24 4. Cloak Rooms and Catering Establishments: Cloak room facilities have been provided at some important bus stations with the objective of enabling the travelling public to keep their luggage in safe custody. Articles of baggage have been accepted for safe custody as per the rates shown below: Sl. No. Particulars Per package (Rs.) Locker (Rs.) I Upto 30Kgs. for a span of 12 hours (suitcase, trunk, bedding, etc,) II For next 12 hours or part thereof III For each subsequent 12 hrs Basic amenities such as toilets, drinking water etc., have been provided in all the bus stations constructed and maintained by the Corporation. 130 refreshment rooms, 7 tea stalls, 10 cloak rooms, 64 ATM counters and 1041 other commercial establishments were provided to cater to the needs of traveling public. The details of amenities and facilities provided as on and are given in Table-12. TABLE 12 Sl. No. Amenities As on Bus Stations 1. Permanent 2. Temporary/control points Rural wayside shelters City pickup shelters Refreshment rooms Tea stalls Cloak rooms ATM counters Others (stalls for soft drinks, fruits, pan beeda, books and stationery etc.,) e) Casual Contract Services: In addition to regular passenger services, the Corporation has provided buses to public on contract basis on payment of prescribed charges based either on kms. or on duration, and at concessional rates to bonafide students for educational purpose. The rates for hiring of buses on casual contract as on are furnished in schedule D. ~ 20 ~

25 f) Concession/Season Passes & Free Passes: The various Concessions extended by the Corporation to different categories of commuters are detailed below. 1. Student Bus Passes : The maximum distance for issue of student bus pass from residence to school/college is 60 Kms. i. Primary school students : Free for 10 months (upto 60 Kms.) upto VII standard ii VIII, IX & X standard : Rs.300/- for 5 months (upto 60 Kms.) school (boys) students. Rs.600/- for 10 months ( - - ) iii VIII, IX & X standard : Rs.200/- for 5 months (upto 60 Kms.) school (girls) students. Rs.400/- for 10 months ( - - ) iv College students : Rs.450/- for 5 months (upto 60 Kms.) Rs.900/- for 10 months (- - ) v I.T.I. students : Rs.575/- for 6 months (upto 60 Kms.) Rs.1150/- for 12 months (- - ) vi College students (Professional : Rs.700/- for 5 months (upto 60 Kms.) Course). Rs.1400/- for 10 months (- - ) vii Evening college/ph.d., students : Rs.1200/- for 10 months (upto 60 Kms.) viii Processing charges : Rs.80/- per pass each time+arf 50 Rs % concessional travel facility to the drama Troupes / Yakshagana troupes sponsored by the Karnataka Sangeetha Nataka Academy. 3. Free passes to Olympians, Para Olympians and Arjuna awardees to travel in KSRTC buses. 4. Free bus passes issued to National Showrya Prashasti award winning children s upto the age of 18 years. 5. Free travel facility to all Freedom Fighters in all type of buses( including Volvo buses), within and outside the State. For freedom fighters aged 75 years and above, free travel is allowed along with a companion. 6. Concessional travel facility to all the Physically challenged persons (for all four Corporations) within the state with a restricted travel upto 100 Kms from the address given by them. 7. Free travelling coupons of Rs.2000/- will be given to wife/ widows of freedom fighters to travel with in the State 8. 25% concession in fare for senior citizens of age 60 years and above. 9. Free travel facility to the totally blind persons to travel within the State ~ 21 ~

26 10. Free traveling facility to Ex- MLAs & MLCs to travel within State and Inter State in any bus along with a companion. 11. Free traveling facility to sitting MLAs & MLCs to travel within State and Inter State in any bus along with a Karnataka. They are issued with a Gold Card on production of which they can travel in any type of bus within the State 12. Free passes are given to accredited journalists and permitted to travel throughout the State in all type of buses including premium services. 13. Home guards (in uniform) are allowed to travel free in city services while on duty. 14. In mofussil services, commuters with monthly passes are allowed to travel in a month by paying an amount equivalent to 20 round trips fare of ordinary services between any two destinations, subject to a maximum distance of Kms. 15. Daily passes for the commuters of Mysore city for travel in city services. The pass priced at Rs.50/- each is valid for a day upto midnight. 16. Free bus passes to National awardees writers/artists proposed by Kannada and Culture department of Government. 17. Free bus passes to dependants of martyrs i.e, parents, wife and dependent children for a period of 10 years( introduced from ) 18. Integrated KSRTC- BMTC daily passes are being issued in surrounding places of Bengaluru i.e Kanakapura, Harohalli, Channapatna, Ramanagar, Magadi, Kunigal, Tumkur, Gowribidanur, Chikkaballapura, Shidlaghatta, Chintamani, Kolar, Sira, Gubbi, Turuvekere, Madhugiri, Koratagere, Dabaspet, Mandya, Maddur, Malavalli, K.M. Doddi, Nagamangala, Santhebachahalli, Melkote, K.R.Pet, Vijipura, to enable buyers to travel in KSRTC as well as BMTC buses, which is valid until mid- night 19. Mysore city integrated daily passes are issued in surrounding places of Mysore city i.e Periyapatna, Hunsur, K.R.Nagar, Sargur, H.D.Kote, Malavalli, Bannur, Mandya, K.R.Pet, Gundlupet, Chamarajanagar, Kollegal, Nanjangudu, Pandavapura to travel in Mysore city buses as well as KSRTC which is valid until mid- night. 20. Free bus passes are being issued to the victims of Endosulfan along with a companion. Permitted to travel in ordinary and Express services, 50% of the amount will be reimbursed by the Government. 21. Chartered contract services are given to schools/colleges/industrial establishments/private factories, educational institutions at the following rates. Sl. No. Type of bus Rate per km(rs.) 1 Karnataka Sarige Semi low floor Rajahamsa (Exective) Volvo/semi slp single axle mark-1 & For schools: Discount of Rs.2/- per km on the above rates For colleges: Discount of Re.1/- per km on the above rates ~ 22 ~

27 g) Concession for KSRTC Employees: i) All KSRTC class-iii & IV employees working at places where city services have been operated are issued with free passes to report to the place of work and return to their home as per the industrial truce settlement. ii) iii) Free passes without restriction of distance are issued to all employees and their families once in a year to enable them to travel to any place in buses operated by KSRTC. All school and college-going children of KSRTC employees are issued with free passes to attend schools and colleges in city and mofussil services. h) Public Complaints: 1650 various types of public complaints were received through post and 3442 various types of public complaints were received through totaling to 5092 received during the year. The rate of public complaints per lakh passengers was All complaints received from the public are carefully investigated and suitable action taken wherever warranted. Suggestions received from the commuters for improvement of the services have always been given due consideration and appropriate action taken to implement them wherever such suggestions are acceptable. i) Special Services for Jathras/Fairs: The Corporation operates special services on occasions like fairs, jathras, religious/cultural/ social celebrations etc., in all operating divisions to cater to the increased transport needs. During the year, special services were operated (on 49 occasions) covering lakhs kilometers and realised an amount of Rs lakhs achieving an EPKM of Paise. j) Quality of Services: The performance particulars with regard to quality of services provided during the year and the comparative figures for previous year are furnished below in Table 13. The divisionwise analysis is indicated in Appendix 8. The overall rate of breakdown per Kms was 0.03 and rate of accidents was 0.11 per lakhs Kms. TABLE 13 Sl. No. Particulars %age Regularity 1 1. Departures Arrivals Breakdown per Kms Accident per lakhs Kms ~ 23 ~

28 The accident details for the year compared to are shown in Table 14. TABLE-14 Sl. No. Nature of accident Fatal Major Minor/Insignificant Total Rate per lakhs kms No of fatalities No of persons injured PASSENGER AMENITIES : 1. For the benefit of traveling public, advance reservation counters are provided in all bus stations located at the jurisdictional district and taluk headquarters within the state and neighbouring states. 2. Online booking and mobile booking for advance reservation of tickets have been continued. 3. Long distance services are operated from MCTC Bus Stand and Shantinagar bus stand to decongest Kempegowda Bus Stand in view of metro work in progress. Different boarding points are provided in 37 locations in Bengaluru, one location in Mysore and 5 locations in Mangalore. 4. Advance booking is allowed 30 days before the date of journey and passengers can book ticket round the clock. 5. Guest user booking (booking by unregistered users) can be availed for online booking. 6. Conversion of counter/ franchisee tickets to e-tickets/ m-tickets is in progress wherein passengers can show ID proof and e-ticket or m-ticket for the journey. 7. Air-conditioned passenger waiting lounges are provided at Mysore Road Bus Station and Shantinagar Bus Station for the travelling public of premier services. 8. Advance booking of tickets is also allowed through Bengaluru one centers (e-governance project of the Government of Karnataka). 9. Advance booking of tickets is also allowed through Mobile one application centers (e-governance project of the Government of Karnataka). 10. To expand advance booking network, booking of KSRTC tickets is introduced through Bus India portal, an initiative of the Central Institute of Road Transport (CIRT). 11. To expand franchisee network and to attract more number of applicants, the minimum educational qualification is relaxed from degree to SSLC for locations within the State. The minimum educational qualification criterion for places outside the State is removed. 12. Manual booking agents are appointed at 4 selected places for improving advance booking network. ~ 24 ~

29 13. AWATAR Cell has been working at MCTC Bus stand, Mysore road working 15 hours on all 365 days, to provide operational support to Divisions / Depots / Bus Stations/ booking counters and assistance to passengers on advance bookings, e-booking transactions and service enquiries. 14. Discount of 10% on return journey fare is continued when both onward and return journey tickets are booked in single transaction. 15. Group discount of 5% on fare is continued when four or more seats are booked in a single ticket. 16. Free travel facility to passengers having advance reservation tickets to travel from their residential locality to the bus station, two hours before the departure of bus is continued in city services excluding AC services. 17. For safe journey of ladies a separate quota of seats are reserved for ladies and this facility is provided in advance booking for all premier services. 18. Fares are reduced during day time for selected services. 19. SMS facility is utilized for communication of advance booking, cancellation and trip sheet alerts to passengers with advance reservation tickets. 20. Mobile telephone numbers of advance booking passengers are printed on the trip sheets provided to conductor so as to contact passengers, if needed. 21. Booking of buses on casual contract is also introduced in AWATAR system. 22. Pickup points are provided under AWATAR system at various places in Bengaluru, Mangalore, Mysore, Chikkaballapur, Bidadi and various Inter-state places such as Mumbai, Kolhapur, Auragabhad, Karnool, Mantralayam, Trichy, Tanjor, Kumbakonam, Pune, Vellor, Kottayam, Thiruvanathpuram, Kozikode, Shirdi, Hydrabad, Panjim, Madagao, Kannur, Puducherry, Coimbatore and Aleppy etc. 23. Promotional fares are charged on selected routes to maintain parity with private operators and attract passengers to travel in KSRTC buses. 24. For the benefit of travelling public, KSRTC has introduced Fly Bus from Kempegowda International Airport, Bangalore to Mysore, Mangalore-Udupi-Manipal-Kundapura and back 25.. The fares of Volvo, Benz, Multi -Axle, Corona sleeper services are subject to the condition of variations in passenger traffic and thereby are operated with flexi fares which is considerably lesser than the actual fares permitted to effectively compete with private operators. 26. Reservation of 10% commercial stalls to physically handicapped persons. 27. Accident Relief Fund - payment of Rs.2.50 lakhs as compensation to the dependent of the deceased passenger of KSRTC bus involved in an accident, in addition to regular compensation awarded by MACT. 28. Advance reservation for KSRTC, NWKRTC, NEKRTC and BMTC services can be done through Bengaluru One counters also. ~ 25 ~

30 29 Reserved seats for lady passengers in City, Suburban, Ordinary and Express services. 14 seats are reserved in City and Suburban services and 9 seats in moffusil services like Ordinary and Express services. Two seats are also reserved for lady passengers in Semi-deluxe and higher type of services. 30. Reserved two seats for physically challenged passengers in ordinary and express services where there is no advance reservation facility. 31. Establishment of Control Room at Central Control Station of Mysuru Road Bus Station supervising of Operational information such as Operational Status, Daily Vehicle Position, HSD consumption, Line Checking details, Accident, Breakdowns and Incidents this information is communicated through mails and SMS to Management and Concerned Officials. FCT& call logger facility established for Control Room. ***** ~ 26 ~

31 CHAPTER-5 AUTO ENGINEERING 5.1 FLEET POSITION: KSRTC added 206 new vehicles to its fleet during and scrapped 290 vehicles which were not fit for operation. During the previous year the Corporation has added 743 new vehicles and scrapped 785 vehicles which were not fit for operation. Thus, as on the fleet strength of the Corporation stood at The number of departmental vehicles such as cars, jeeps, trucks, cranes, vans, etc., held by the Corporation as at the end of the year was 306. Makewise fleet held as at the end of the year is given in Table 15. These vehicles were in operation by 78 depots of 14 operating divisions (excluding KBS Division). 14 divisional workshops at respective divisional headquarters to attend heavy body repair, F.C. renewal, reconditioning of major aggregates and processing of tyres etc. Volvo vehicles are being maintained by the Corporation itself. TABLE-15 Sl. No. Particulars Vehicles held as on Registered passenger buses a) Leyland b) Tata c) Swaraj mazda (Mini) d) Volvo/Volvo city/volvo M-axle e) Corona f ) Marcopolo g) Mercedez Benz/M- axle h) Semi-low floor i) Scania j) Eicher Total (a to j) Departmental vehicles 1. Cars/vans 2. Jeeps 3. Trucks 4. Others (water tanker, wrecker, ambulance, training bus, crane, motor cycle.etc.) Total (a to d) Note : Including 28 vehicles ( Tata-17, Leyland-4, Corona sleeper-3, Semi low floor-1, Volvo-1 and Volvo city-2 held at RWB and 8vehicles (Tata-4, Leyland-1 and Volvo-3) held at RWH. Makewise and unitwise break-up of passenger buses is furnished in Appendix-3. Makewise, agewise composition of vehicles in terms of Kms. performed is given in Table-16. ~ 27 ~

32 TABLE-16 Sl No. Age (in lakhs Kms.) Leyland Tata Volvo Swaraj Mazda Mercedez Benz Carona (Ambari) Semi-low floor Scania Eicher Total No. % No. % No % No. % No. % No. % No. % No. % No. % No. % and above Overall Avg. age ( in lakhs km.) Note : Excluding 28 vehicles ( Tata-17, Leyland-4, Semi low floor-1, Corona sleeper-3, Volvo-1 and Volvo city-2 held at RWB and 8vehicles (Tata-4, Leyland-1 and Volvo-3) held at RWH. 5.2 PURCHASE OF CHASSIS: During the year KSRTC has placed purchase orders for supply of 20 Volvo, Eicher Commercial chassis in addition to 146 leyland chassis outstanding against the previous year. The following Table -17 gives details of orders placed, supplied and outstanding against the purchase orders. ~ 28 ~

33 TABLE-17 Make Outstanding as on Ordered during Total Received during Outstanding as on A B C D = (B+C) E F = (D-E) Volvo Eicher (Commercial vehicle) Tata 200* Leyland Total * The order placed has been cancelled 5.3. PERFORMANCE OF VEHICLES, ASSEMBLIES AND TYRES: The overall performance of vehicles, assemblies and tyres and Typewise KMPL (HSD) during the year as compared with the previous year is shown in Table-18 and 18a respectively. Also the details of divisionwise performance of KMPL(HSD), Engine oil KMPL, Tyre life, Battery life, Engine & FIP life are indicated in Appendix-6 and Appendix-9 respectively. TABLE-18 Sl. No. Particulars Average age of vehicles as on 31 st March (in lakhs Kms.) Average age of vehicles as on 31 st March (in years.) % of vehicles aged more than 9.00 lakhs Kms. for Tata and Leyland and lakhs for Volvo, Benz and corona Average vehicle utilization ~ 29 ~ a) On Gross Kms b) On Effective Kms % Fleet utilization a) Divisional fleet b) Overall fleet (including Regl.Workshops) % Vehicles off road during the year a) Operating divisions b) Overall (including Regl.Workshops) Rate of breakdown per Kms. a) Mechanical b) Other failures c) Total KMPL ( HSD)

34 9 KMPL (Engine Oil top- up) Average life of Tyres (Kms.) a) New tyre life 1) Nylon ) Radial ) Tubless ) overall b) Retreaded tyre life 1 ) Nylon ) Radial ) Tubless ) Overall c) Total tyre life 1) Nylon 2) Radial 3) Tubless 4) Overall d) Retreadability factor 1) Nylon ) Radial ) Tubless ) Overall Average Battery Kms.(in lakhs) Average Engine Kms.(in lakhs) a) New b) Reconditioned Average FIP Kms. (in lakhs) a) New b) Reconditioned ~ 30 ~

35 Makewise KMPL details Table: 18a KMPL Make Tata Leyland Volvo Volvo city Volvo Multi Axle M- Benz Scania Corona Eicher Total BREAKDOWNS: During the year, the overall rate of breakdown per 10,000 Kms. was at 0.03 and it was 0.04 during previous year. The causewise analysis of breakdowns is shown in Table-19. TABLE-19 Sl. No. System No. of Breakdowns % to total Rate per Kms Electrical Engine (Power) Transmission Front axle & steering Rear axle Road wheels Brakes Spring Fuel Tyre puncture Miscellaneous Total ~ 31 ~

36 5.5 PRODUCTION IN REGIONAL WORKSHOPS: The Corporation has two Regional Workshops located at Bengaluru and Hassan, in which new buses are constructed in addition to reconditioning of assemblies. The two Regional Workshops have an annual production capacity of about 600 new buses. Shortfall in the production capacity is outsourced either by engaging skilled labour on contract or through outside agencies. The production in Regional Workshops, Bengaluru and Hassan in respect of various items during the year under report as compared with that of the previous year is shown in Table-20. The details of production in each of the Regional Workshops compared with that of the previous year are furnished in Appendix-7. TABLE-20 Sl. No. Items No. of units produced during New bus bodies * *+143** 2 Buses attended for: a) Reconditioning (HBR) b) Major repairs (Accident) Reconditioning/Repairs of 1. Engine 1. Leyland 2. Tata 3. Others 4. FIP 5. Atomizer 6. Turbo chargers 7. Scrap Engines * Bus body built by private/outside agencies NEW BUS BODIES /VEHICLES: The Corporation inducted 206 new buses as against the target of 459 buses (Excluding JnNURM city buses) during the year Totally 180 new buses were built in the Regional Workshops of the Corporation at Bengaluru and Hassan, remaining 26 fully built high end AC buses were procured Table-21 indicates the typewise buses constructed by different units during the year ~ 32 ~

37 Sl. No. Type of bus R.WS, Bengaluru R.WS, Hassan TABLE-21 Contract Labour BNG HSN Bus body constn. Private/Outside Agencies Fully built bus 1 Mofussil NAL City Corona AC sleeper Scania Multi axle buses Total Total On Going Projects (JnNURM/AMRUT): The Ministry of Urban Development (MoUD) Government of India under JnNURM-II has sanctioned 545 urban buses to the Corporation.. The Corporation released the purchase order on M/s. Tata Motors limited for supply of 487 urban buses (437 standard Non AC 900 mm floor height urban buses and 50 Midi Non AC 650 mm floor height urban buses). Further purchase order also released on M/s. Ashok Leyland Limited for supply of 26 standard Non AC 900 mm floor height urban buses. The first installment amount released by GOK and GOI is given in the below. Factors Amount ( Rs. crores) Excluding State taxes Government of India Government of Karnataka 6.93 Total Out of 487 Tata urban buses, 10 Tata 12 Mtr. 900 mm. floor height non AC urban buses were taken on trial run at Mysore city. Two rounds of trial run was conducted at Mysore city. The Technical Committee examined performance of the above 10 Tata urban buses and found to be satisfactory. Due to the change in scheme MoUD, GOI has redesignated JnNURM-II scheme as Atal Mission for Rejuvenation and Urban Transformation (AMRUT) scheme. Under this scheme, central assistance (CA) would be limited to 50% of the approved cost as against the 80% of approved or the actual cost whichever is less. Therefore, the GOK requested for sanction of additional funds for procurement of city buses under JnNURM/AMRUT scheme. The subject was placed before the cabinet and the State cabinet vide order No: 07:2016 dated: has sanctioned additional fund of Rs crores for procurement of 355 Urban buses under JnNURM/AMRUT scheme. The details regarding funds available for procurement of urban buses are furnished below. ~ 33 ~

38 Particulars Amount (Rs. in Crores) Ist installment released by GOI Ist installment including additional sanction by GOK (Ist installment Rs Rs funds sought from GOK) Share of Urban Local Body (KSRTC) Total The Corporation has received Rs.71.11crores as 1 st instalment from GOK and GOI for which it has earned an interest of Rs.7.75 cores ( upto March 16). The total amount available is Rs Crore (Including the estimated interest earned upto March-2016). As could be seen from below the cost for purchase of 354 buses will be Rs crores leaving the balance of Rs.5.80 crores. Details regarding the total amount available and buses proposed for procurement are furnished below. Make & type of buses Quantity in numbers Revised rates with Excise % (Rs. in lakhs) Total cost (Rs. in crores) Tata 900 mm floor height 12 Mtr Urban buses Tata 650 mm floor height Midi Urban buses Leyland 900 mm floor height 12 Mtr Urban buses Total City buses will be allotted to the small and medium town of the KSRTC as mentioned below: Sl. No Cities No. of Buses 1 Mysore 75 2 Tumkur 30 3 Hassan 25 4 Mandya 30 5 Ramanagara 20 6 KGF + Kolar 26 7 Davanagere 35 8 Bhadravathi 15 9 Shimoga Chitradurga Mangalore + Udupi 58 Total 354 ~ 34 ~

39 10 Tata standard 900mm floor height urban buses, which were on trial operation at Mysore city were allotted to Mysore city Transport Division. 63 Tata Midi 650mm floor height urban buses are at different stage of construction at Tata Motors limited which are being inspected by KSRTC Technical Team. 5.8 Induction of New type city buses for Tier-II & III cities: Procurment of 106 city buses sanctioned under SUTF by Directorate of Urban Land Transport, GOK is under process. Planning to obtain additional funds for Chikkaballapura and Chikkamagaluru cities by identifying new routes which falls under LPA limites. Identification of new city routes in Puttur and Mercera cities is under process. Planning to request DULT for sanction of funds to introduce 100 more city buses for small and medium cities of Karnataka Out of the 106 city buses, 10 city buses were constructed at KSRTC Regional Workshops and were allotted to Chikkamagaluru Division to operate the same in Chikkamagaluru city. 5.8 TYRE RETREADING PLANTS: The production details of tyres i.e., tyres processed during the year for resole, repair & resole and repairs in the tyre retreading plants established in different divisions are given below. Sl. No. Division Resole Repair & Resole Repair Total 1 Bengaluru Ramanagar Tumkur Kolar Chikkaballapura Mysore(city transport) Mysore Mandya Chamarajanagara Hassan Chickmagaluru Mangalore Puttur Davanagere Total ~ 35 ~

40 CHAPTER-6 STORES 6.1 STORES INVENTORY: The value of stock of stores material held by the Corporation as on and the transactions made during the year vis-a-vis the position during are given in Table TABLE 22 Sl. No. Particulars Value (Rs. in lakhs) Opening balance Addition due to purchase Total (1+2) Consumption during the year Closing balance The inventory holding of stores classified under major heads and the magnitude of the holdings in relation to the fleet strength as at the end of the year with comparative figures of previous year are furnished in Table-23. TABLE-23 Sl. No. 1 Fuel Classification 2 Lubricants 3 Tyres, Tubes & Flaps 4 Batteries 5 Spare Parts 6 Other Consumables 7 Tickets, Stationery & Uniform TOTAL Inventory holding as on 31 st March (Rs. in lakhs) Inventory holding per bus owned as on 31 st March (in Rs.) Magnitude of the inventory held as on 31 st March (month s consumption) (29.0) (7.4) (5.0) (0.4) (31.5) (19.9) (6.8) (100.0) (23.8) (7.7) (4.4) (0.4) (30.7) (25.5) (7.5) (100.0) NB: Figures in bracket indicate percentage to total ~ 36 ~

41 The total value of inventory of stores held by the Corporation as on was Rs lakhs as against Rs lakhs held as on Of the total inventory of stores held as on , 19.9% or Rs lakhs accounted for other consumables and 31.5% or Rs lakhs accounted for spare parts. In relation to the fleet of the Corporation, the magnitude of the stock held as on was Rs per bus of which Rs.7813 represented other consumables and Rs represented spare parts. 6.2 STORES PURCHASE AND CONSUMPTION: The value analysis of stores purchases and consumption during the year with comparative figures of previous year is shown in Table-24. TABLE-24 Sl. No Classification Purchase Consumption Rs.in lakhs Avg.per bus (Rs.) Rs.in lakhs Avg.per bus (Rs.) Fuel Lubricants Tyres, Tubes & Flaps Batteries Spare Parts Other Consumables Tickets, Stationery & Uniform Total The total value of stores purchased during the year was Rs lakhs as against Rs lakhs during The average purchase per vehicle decreased to Rs from Rs The total value of stores consumed during the year was Rs lakhs as against Rs lakhs during The average consumption per vehicle decreased to Rs lakhs from Rs Rs lakhs. The average consumption per vehicle decreased to Rs from 6.3 Purchase of Diesel : During the year , tender and Negotiation ( Discount, Credit facility and Infrastructure ) with M/s BPCL has been made for supply of Diesel (HSD). On account of which, Corporations could save a total amount of Rs crores ( All Corporation put together for 3 years of the contract). The details are as under. - An amount of Rs crores is being saved annually by availing the discount of Rs / Kilo liter of Diesel. KSRTC on behalf of all the four Corporations, has entered in to MoU for three years and the total savings workedout to Rs crores. - On account of credit facility for 30 days offered by BPCL, the Corporations could save Rs crores for supply of Diesel. the ~ 37 ~

42 - On account of Infrastructure ( HSD pump facilities) offered by BPCL, the Corporations could save an amount of Rs crores 6.4 IMPORT OF SPARE PARTS/MACHINERIES : No spare parts/machineries were imported during the period DISPOSAL OF SCRAP MATERIALS AND VEHICLES : The total revenue realized from sale of scrapped materials and vehicles in e-auction sale was Rs crores during as against Rs.19.58crores realized during scrapped vehicles were sold in tender-cum-auction sale during the year under report as against 670 sold during ***** ~ 38 ~

43 CHAPTER-7 FINANCE 7.0 The financial working results of the Corporation and the salient features of the financial management during the year are detailed in the following paragraphs. 7.1 CAPITAL STRUCTURE: The capital contribution of the Corporation consists of contribution from the participating Governments viz., the State government and the Central Government. In order to provide adequate transport and infrastructure facility to commuters, funds have been raised from the commercial banks for purchase of buses. The capital Investment of the Corporation is as shown in Table-25. TABLE 25 (Rs.in Lakhs) Sl No. Source Position as on % to Total Additions during Withdrawal during Position as on % to total 1. State Govt.:- a) Cap. Contr. b)equity Capital Central Govt.:- a). Cap. Contr. b). Equity Capital JnNURM+SDP+SUTP (contribution from State and Central) Inter. Resources (Depn. Reserve) From Revenue Loans:- a)comm.banks b)kuidfc Total CAPITAL RECEIPT: The capital investment of the Corporation increased from Rs lakhs as on to Rs lakhs with an addition of Rs lakhs as on As such the capital structure of KSRTC stood at Rs lakhs as at the end of The source of capital investment and the transactions during the year are detailed in Table-25. Of the total investment as on , the contributions and the equity from the participant governments represented 19.40%, (which includes contribution amount of Rs lakhs from the State and Central Govt. under JnNURM,SDP and SUTP schemes),while the amount financed internally represented 72.30%, and loans constituted 8.30 %. ~ 39 ~

44 7.3 CAPITAL EXPENDITURE: The composition of gross capital expenditure on fixed assets as at the end of the year under report, with net additions during the financial year, is shown in Table-26. Sl. No. Item of Assets Position as on % to total Gross addition including tr. from one category to other TABLE- 26 On a/c of tr. to assets adjust. a/c on reconciliation Written off On a/c of tr. From one category to other (Rs.in Lakhs) Position as on Land Bldg. (including those in progress ) Passenger Buses % to total Dept. Vehicles Plant & Mach Furniture & other Equipments JnNURM Assets CWIP-ITS/IES Total With a net addition of Rs lakhs to the fixed assets during the year , the cumulative expenditure on fixed assets rose from Rs lakhs to Rs lakhs as on Out of the total expenditure of Rs lakhs, the total investments on passenger vehicles was to the extent of Rs lakhs and constituted 65.39% of the total investments and Rs lakhs (23.96%) on land and buildings, while the balance of Rs lakhs (10.65%) comprised of other assets such as plant and machinery, furniture and other equipments including domestic vehicles, JnNURM assets and CWIP-ITS/IES. 7.4 REVENUE RECEIPT: The gross revenue turnover which was in the order of Rs lakhs during decreased to Rs lakhs during representing an decrease of 0.8% or Rs lakhs. The detailed analysis of revenue receipts is given in Table-27. ~ 40 ~

45 TABLE- 27 Sl No Particulars Amount Ps. per % age to total (Rs.in lakhs) effective km A Traffic Revenue 1.Passenger fare 2.Passenger luggage 3.Contract services 4.Rev.from travel concession 5.Fines collected 6.Postal mail service Total A B Other Revenue : 1.Advertisement Non traffic revenue Commercial establishment Financial income From sale of scrap Sale of land From subsidy Total B C Net prior period adj. (+) (+) D Gross Revenue(A+B+C) Of the total gross revenue Rs lakhs realised during the year under report, Rs lakhs constituting to % of the total receipts represented traffic revenue and Rs lakhs constituting 12.55% represented miscellaneous receipts. The Corporation has received a subsidy of Rs lakhs from the State Government during towards concessions extended to various ~ 41 ~

46 categories of the commuters. The rate of gross earning per effective km during the year was Paise, while the EPKM realised from traffic revenue was paise. 7.5 WORKING EXPENDITURE: The total expenditure during the year was Rs lakhs as against Rs lakhs during indicating an decrease of Rs lakhs or 3.70 %. An analysis of the total working expenses under major heads both in actuals and in terms of rate per km. with percentage break-up is furnished in Table-28. Sl. No A B Particulars TABLE 28 Amount (Rs.in lakhs) % to total Ps. per eff. Km Staff:- 1) Traffic ) Work shops & maintenance ) Others ) P. F. Welfare Etc Total A ) Fuel (Diesel) ) Lubricants ) Auto spare parts ) Tyres and tubes ) Batteries and electrical items ) Other consumables ) Reconditioning Taxes:- a) M V tax b) Other Taxes on vehicles Total taxes (a to b) Interest C D a) To Central Govt b) To State Govt c) On borrowings Total (a to c) Depreciation a) On vehicles b) On other assets Total (a to b) Total B Miscellaneous and others Hired vehicle charges GRAND TOTAL (A+B+C+D) ~ 42 ~

47 The operating expenditure includes all items of revenue expenditure and also capital charges like depreciation, interest on capital and loans. 7.6 WORKING RESULTS: The financial working results of the Corporation and financial ratios indicating the trends in productivity of investment during the year with comparative figures for the previous year are given in Table-29. TABLE -29 Sl. No. Particulars Capital employed ( Mean Rs. in lakhs) Revenue turnover (Gross) a) Rs. in lakhs b) Ratio to mean capital Total expenditure a) Rs. in lakhs. b) As % age to revenue Net profit/loss before income tax a) Rs. in lakhs. b) As % age to mean capital employed Return on Capital (Net profit + Int.charges) a) Rs. in lakhs. b) % age Return on Mean Capital The revenue turnover ratio decreased to 4.00 during from 4.09 of The expense ratio decreased to during from of Net profit during the current year was Rs lakhs as against the losses of Rs during FUNDS AND RESERVES: The position pertaining to various internal funds and reserves of the Corporation during the year is furnished in Table-30. Table 30 (Rs. in lakhs) Sl No. Description of Fund Opening balance as on During Additions On a/c of tr.from one cat. to other On a/c of written off assets/ debits Deductions On a/c of tr. from one cat. to another Closing balance as on Depreciation Insurance Fund for Vehicles (third party risk only) Insurance Fund for other Assets (including vehicles) Insurance Fund for Freight Surcharges for risk in carriage of Parcels and Goods ~ 43 ~

48 KSRTC Employees Welfare & Passenger Amenities Fund Special Development Plan (SDP Grants) JnNURM Grants for Buildings-1 JnNURM Grants for Buildings-11 JnNURM Grants for Rolling Stock-1 JnNURM Grants for Rolling Stock JnNURM Grants for ITS/IES CFA Solar Plan Grants Total The total internal fund balance as on was Rs lakhs. The total addition during the year to various funds amounted to Rs lakhs and the withdrawals on account of written off assets/debits amounted to Rs lakhs. The Corporation utilised Rs lakhs from the fund towards capital expenditure programme and repayment of long-term loans. The balance shown against various funds in Table-30 are exclusive of the amount withdrawn as internal resources for the purpose of capital expenditure and repayment of loans. The details of the funds so utilized up to are shown in Table-31. Sl. No 1 Funds utilized Depreciation Fund for Capital Expenditure and Repayment of Loans TABLE 31 Opening balance as on Additions during Withdra-wals during (Rs.in lakhs) Closing balance as on Betterment Fund Vehicle Replacement Reserve for Capital Expenditure KSRTC Employees Welfare & Passenger Amenity Fund Development Rebate Reserve and utilized for Capital Total Categorywise pay scales in force as on and rate of annual contribution and amount of revenue expenditure of depreciation on movable and immovable property are shown in schedule E and schedule F respectively. Balance sheet as on 31st March 2016, accounting policies, profit and loss account for the year ended 31st March 2016, net revenue appropriation account for the year ended 31st March 2016 and the details of capital expenditure for the year are shown in Appendix 10,11,12,13 and 14 respectively. ~ 44 ~

49 Statistical Graphs ~ 45 ~

50 CHAPTER 8 CIVIL ENGINEERING 8.1 LAND VALUE: In the revised budget estimates for the year , Rs lakhs was earmarked for purchase of land acres of land was purchased at the cost of Rs lakhs at Madugiri further land measuring 3.05 acres costing Rs lakhs at T.Narsipura has been obtained free of cost the Government. It has exchanged the property measuring 1.12 acres of land which was at Kadekar village of Udupi with that of 2.50 acres of Government land at Mudanidambur of Udupi (costing about Rs lakhs) has been obtained free of cost. The extent of total land held by the Corporation including KIMCO as on was acres, its book value as per accounts being Rs lakhs. 1. PROGRESS OF CIVIL WORKS: In the revised budget estimates of for capital expenditure on buildings was estimated and provided Rs lakhs. This includes Rs lakhs released by the Govt. of Karnataka during towards development of transport infrastructure facilities to the commuters on the recommendations of Dr. Nanjundappa Report under SDP scheme. During the year, the Corporation by utilizing its internal resources and grants released by the Government under SDP scheme, 152 works were taken at an approximate cost of Rs lakhs and spent Rs lakhs. The cumulative expenditure on buildings including the works in progress was Rs lakhs as on The works taken up under these capital expenditure heads separately are detailed below and break-up of the committed works and the progress of expenditure during the year under report are given at Table-32. a) Under SDP scheme 19 works were taken up and out of which 11 works were completed and the remaining 8 works were under progress. The expenditure incurred as on under this scheme during the year was Rs lakhs. b) By utilizing the internal resources of the Corporation, it had taken up 133 works during the year under report, out of which 54 works were completed and the remaining 79 works were under progress. The expenditure incurred under this head during the year was Rs lakhs. c) Construction of driving training centers at Malavalli, Chikkamagalur and Malur at an estimated cost of Rs lakhs and mechanics training centres at Malavalli, Chikkamagalur and Malur at an estimated cost of Rs lakhs were under progress. The expenditure incurred as on under SCP and TSP scheme during the year was Rs lakhs. d) Construction of bus depots at Kolar, KGF, Tumkur, Ramanagara, Shivamogga, Bhadravathi, Chitradurga, Davanagere, Mysore, Mandya, Mangalore, Udupi and Hassan were taken up under the JnNURM (UIDSSMT) scheme at an estimated cost of Rs lakhs funded by the Central Government and the Govt. of Karnataka. The depots are proposed to be utilised for maintenance of buses procured for city transport under JnNURM (UIDSSMT) scheme. The expenditure incurred under JnNURM scheme during the financial year was Rs lakhs ~ 57 ~

51 Sl. No. Particulars Part-A (KSRTC and SDP funds) TABLE- 32 No. of Works Estimates Cost (Rs. In Lakhs) No. of Works Actual Cost (Rs. In Lakhs) 1 Depot Bus Station DWS/Divisional office Upgradation of Bus Stations Upgradation of Bus Depots Misc. Works Total Part-B (SCP, TSP and JnNURM funds) 1 Depot Training Institutes Total Kattemaralwadi Bus Station Mulabagilu Bus Station Puttur Bus Station The bus Station at Puttur which has been constructed through public private partner ship (PPP) has been commissioned. The bus station has been provided with 27 bays and modern passenger amenities like dust proof parking area, sanitary block, Seating arrangements, rest rooms etc. have been provided 8.3 TEMPORARY WORKS, REPAIRS AND MAINTENANCE : Apart from the permanent works of capital in nature, number of semi-permanent, temporary, other repairs and maintenance works were also been taken up during the year under report. The expenditure incurred on such temporary, repairs and maintenance works during the year amounted to Rs lakhs. 8.4 ACTION PLAN FOR THE YEAR : It is contemplated to spend Rs lakhs including purchase of land and various committed works like construction of depots, bus stations, divisional offices, divisional workshops and other miscellaneous works in the Action Plan for the year It is expected to obtain a release of Rs lakhs as budget grants from the State Government for various civil works under SDP scheme and under KGIDF Rs lakhs grants for infrastructure development in the Corporation. ***** ~ 58 ~

52 CHAPTER 9 LABOUR 9.1 WORKERS PARTICIPATION IN MANAGEMENT : Periodical meetings are held with all the Corporate-level employee s unions. Besides, the productioncum-grievance committee meetings are held at Depot, Workshop and Division level. The suggestions given by the employees as well as their representatives are examined with right prospective. The employee s Provident Fund Trust, Employee s Educational Assistance Fund and the Employee s Death cum Retirement benefit Fund have employee s representatives in the respective committee. 9.2 INDUSTRIAL DISPUTES: The industrial relation throughout the year was cordial except few incidents of snap strikes and agitations. 9.3 PAID HOLIDAYS: The employees of the Corporation are entitled for 10 Paid holidays annually and during the year of report; Rs Crore has been paid as additional wages to the employees who have worked on holidays. 9.4 GRATUITY: The Gratuity in KSRTC is calculated both as per the provisions of the KSRTC Gratuity Regulations as well as in accordance with the Payment of Gratuity Act-1972, and the amount whichever is beneficial to the employees will be paid. The quantum of gratuity as per the act is equal to half month s pay (Pay + Dearness allowance) for each completed year of service. The quantum of gratuity as per the regulations is one month s basic pay for each completed year of service. During the year , an amount of Rs crore was paid as gratuity to 1101 employees, who have Retired, Resigned, Dismissed and Expired. 9.5 EMPLOYEES PROVIDENT FUND SCHEME : The Corporation has obtained exemption and the fund is managed by the Trust consisting representatives of both from the Management as well as employees. 9.6 CANTEEN: At present, Co-operative canteens are functioning at Kolar, Mysore, Chickkaballapur, K.G.F and Chintamani. The Canteens at Regional Workshops, Bangalore and Hassan are run by the Department. The Annual subsidy to these canteens has been increased as per Resultion no 9504/419 Dated Details are as below. ~ 59 ~

53 Canteen Regional Workshops Kengeri Regional Workshops Hassan Kolar Mysore Urban Chikkaballapura KGF and Chintamani Depot Annual Subsidy Rs60,000 to Rs.1,00,000/- Rs60,000 to Rs.70,000/- Rs40,000 to Rs.75,000/- Rs.40,000 continued Rs.30,000 to Rs.75,000/- Rs.20,000 to Rs.40,000/- Apart from the above, circular guidelines are issued to run the canteen at the needy Depots through the private registered contractor by calling tender by extending certain facilities like free building rent, water, etc. 9.7 MEDICAL REIMBURSEMENT AND OTHER MEDICAL FACILITIES: Employees are entitled for Medical Reimbursement as per the KSRTC Employees (Medical Attendance) Regulations The Corporation has adopted CGHS, Non NABH rates for Reimbursement of medical expenditures w.e.f and an amount of Rs.9.65 crores was reimbursed towards the medical claims of employees during the year of report. Family Members and dependent parents residing with the employee are also eligible for reimbursement. Besides, the medical reimbursement facility is also extended to the Trainee employees of the Corporation w.e.f Further, with a view to provide better medical facilities, the Corporation has empanelled 130 well equipped private hospitals which are recognized by the Government at different district and taluk head quarters, including Bangalore. 7 diagnostic centers are also recognized by the Corporation. 9.8 COMPENSATION UNDER WORKMEN S COMPENSATION ACT: Employees of the Corporation are entitled for compensation as per the provisions of the WORKMEN S COMPENSATION ACT and during the year of report, an amount of Rs lakhs was paid as compensation amount to the eligible employees. 9.9 SPORTS & CULTURAL ACTIVITIES: A Special provision was made to contribute Rs.8.00 lakh annually to the Sports and cultural fund of the Corporation to encourage sports and cultural activities of the employees of the Corporation. Sports and cultural competitions are conducted at central office and divisional level. Rs.3.99 lakhs was spent towards sports and Cultural activities during the year of report DEATH-CUM-RETIREMENT BENEFIT FUND: All employees of the Corporation are enrolled as members of this fund by contributing Rs.20/- each per month, out of which, Rs.7/- is set apart towards employee s death coverage and the balance Rs.13/- is credited to the employee s savings account. In the event of death of an employee while in service, the DRBF ~ 60 ~

54 Trust pays Rs.5,000/- towards funeral expenses and the balance of his contribution with 8% interest as well as Rs.25,000/- as lump sum is paid to the dependents of the deceased. The employees dismissed/ retired/resigned from services are also entitled to get their contribution along with 8% interest as per the provisions of this fund EDUCATIONAL ASSISTANCE FUND: Under the aegis of the Educational Assistance Fund, the Industrial Training Institute at Hassan is functioning. The cash assistance paid to the employees children from the fund is detailed below. 1 I.T.I. courses Rs.75/- per month 2 Diploma courses Rs.110/- per month 3 Graduataion- BE/BVSC courses Rs.900/-per semester 4 Medical courses & Post-graduate courses Rs.225/- per month This educational assistance is extended to only one member of the employee s family LABOUR WELFARE MEASURES: 1. Educational Loan: Under the scheme, Educational loan upto Rs.1.00 lakh is sanctioned towards payment of Tuition fee in respect of employee s children who pursue Professional Courses viz., BE, MBBS, BDS, BAMS etc. During the year , an amount of Rs.5,65,900/- has been sanctioned in 11 cases. 2. Grant of Cash Award for Merit Students: Under the scheme, the employees children securing 70 and more percentage of marks in SSLC, 2nd PUC as well as more than 60% marks in Degree Final examinations are granted cash awards ranging from Rs.1000/- to Rs.4000/-. During the year 1096 students were granted cash awards to the tune of Rs lakhs. 3. De-addiction Programme: A de-addiction Scheme under the title WAPPA (Work Place Alcohol Prevention Programme and Activity) is going on in KSRTC since 1997 particularly to help alcohol addicts. A 40 bedded de-addiction treatment centre is established at KSRTC Hospital, Jayanagar, Bangalore. The Corporation spends about Rs.8000/- to each addicted employee towards the residential/in-house treatment. During the year , 64 employees were treated for alcoholism. 4. Preventive Medicine and Healthy Life Style Clinic: A Preventive Medicine & Healthy Life Style Clinic is functioning at Mysore and during the year , 4805 employees have under gone health check-up at Mysore clinic. ~ 61 ~

55 5. Employees Family Welfare Scheme: Employees Family Welfare Scheme has been implemented in KSRTC in the year This scheme is voluntary and optional. Under the scheme, the dependent of the member employee who dies while in service, is entitled to get a compensation of Rs lakhs. The monthly premium of the scheme is Rs. 150/-out of which, Rs.50/- shall be contributed by the Corporation. During the year , Rs.3.51 crores has been paid as compensation under the scheme. Maternity Leave: The maternity benefit leave in KSRTC is enhanced to 180 days on par with the State Government. The employees now shall avail 90 days leave before the date of expected delivery and the remaining 90 days of leave after the delivery. Creche Allowance (Child Care Allowance): Monthly child care allowance of Rs:500/- to the women employees till their kids attains the age of 2 years was implemented w.e.f November Exgratia to the dependents: Payment of Rs.10,000/- from the Corporation exclusively in the form of Exgratia to the dependents of the employees who expire while in service to meet the immediate expenditure, and not recoverable from the employees retirement benefit.. Duty rota system: A Transparent Duty allocation system to the Drivers and Conductors based on their seniority cum option was introduced from Leave Kisok: Likewise, a transparent Leave sanctioning system i.e., computer based leave management kiosk is installed in all the depots. Other Benifits : Besides, the monthly sanction to get the depot toilets and urinals cleaned by engaging outsider is enhanced to Rs.6000/- per month. The employees suffering from the illnesses mentioned in Persons with Disability act-1995 and suffering from more than 40% Disability are accommodated by providing alternative job or light duty. Employees who are medically found unfit and willing to opt for VRS are entitled to additional financial benefit maximum up to Rs.6.00 lakhs. Monthly stiphend of all the trainee employees enhanced by 30% effective from The retired employees of the Corporation are entitled to travel free of cost in all the ordinary and express services of all the four Corporations without any limitation of kms. ~ 62 ~

56 The blind and physically handicapped employees are entitled for vehicle allowance equivalent to 6% of their basic without any ceiling on par with the State Government. The conductors who have put in 25 years of service are granted with one more additional increment. Sanction of Education allowance of Rs.500/- to the employees having blind and disabled children and monthly child care allowance of Rs.500/- to the employees having physically disabled children subject to terms and conditions stipulated in Government order. Circular have been issued in this behalf. Pursuant to the amendment to Bonus Act brought in by the Central Government the Corporation has paid Maximum Bonus amount of Rs.7000/- to the employees drawing wages upto Rs.21,000/- by adding the said bonus amount to the June month salary. A provision is also made to avail 730 days of special leave with pay for the benefit of women employees having child suffering from Autism, Blindness, Mental Illness, Cerebral Palsy, Mental Retardation and Multiple disabilities. ****** ~ 63 ~

57 CHAPTER 10 SECURITY AND VIGILANCE 10.0 The Security and Vigilance department consists of the following sections: 1. Security and 2. Vigilance 10.1 SECURITY SECTION: 10.2 The primary duty of the Security department is to provide physical security to the property of the Corporation against theft, fire, pilferage and misappropriation etc., by the employees and the outsiders. The security personnel report cases of different types relating to theft, misuse and misappropriation of KSRTC property. Comparative figures of the cases reported during the year and are shown in Table-33. TABLE 33 Sl. Number of cases Nature of cases No Theft of KSRTC property 2 9 Misappropriation of KSRTC property: a) Misappropriation by the employees 2 other than conductors. b) Misappropriation by conductors Total Loss or damage to KSRTC property Total number of cases (1 to 3) Total amount involved (Rs.in lakhs) The Security staff also reported other cases wherein employees of the Corporation were involved and the details as compared to corresponding period of previous year are shown in Table-34. TABLE 34 Sl. Number of cases Nature of cases No Assault Rude behavior Other miscellaneous cases Total number of cases(1to3) ~ 64 ~

58 10.4 The department ensured proper departmental action against errant employees by initiating disciplinary action. In case of theft and misappropriation, complaints were lodged in respective jurisdictional police stations against erring employees and offending outsiders for ensuring legal action against them ANALYSIS OF WORK DONE BY THE SECURITY PERSONNEL: During the year, security staff of the operating divisions and Regional Workshops have detected and reported cases of theft, misappropriation, loss and damage of KSRTC property. The details are as under. a) Theft of KSRTC Property: The details of theft cases reported and enquired into during as compared to previous year are furnished in Table-35. TABLE-35 Year No. of cases Amount of property involved (Rs.in lakhs) No. of employees involved No. of outsiders involved b) Misappropriation: (i) Other than conductors : Details of misappropriation cases reported against the employees other than conductors in and the related figures of previous year are given in Table-36. (ii) Conductors : TABLE 36 Year No. of cases Amount involved (Rs. in lakhs) Details of misappropriation cases reported against conductors in and the related figures of previous year are given in Table-37. Table-37 Year No. of cases Amount involved (Rs. in lakhs ) ~ 65 ~

59 c) Loss or damages to KSRTC property: 18 cases of loss or damage to KSRTC property due to agitation, strike, fire, etc., involving an amount of Rs lakhs were reported during the year as against 17 cases involving an amount of Rs lakhs during previous year FIRE ACCIDENTS: 10 cases of fire accidents were reported in Depots and Divisional work shops during the year involving loss of property worth of Rs lakhs as against 9 cases of fire accidents reported involving loss of property worth of Rs lakhs during DACOITY/ROBBERY: During the year no dacoity/robbery case has been reported. During the year one dacoity/robbery case has been reported causing loss of Rs lakhs to the passengers VIGILANCE SECTION: The department takes cognizance of the petitions received and information gathered on various acts of omissions and commissions on the part of the officers and officials of KSRTC in their discharge of duties, indulging in corrupt practices etc., and arranges for proper enquiries. 430 petitions of all types were received during the year , out of which 340 petitions were referred for enquiry. 95 petitions were forwarded to NWKRTC, 90 petitions to NEKRTC and 43 petitions to BMTC for action at their end. In 53 cases, enquiry reports were sent to various disciplinary authorities for initiating action against the employees. 193 enquiry reports were closed. 139 petitions were pending with Deputy Chief Security & Vigilance Officers/Security & Vigilance Officers/ Divisional Security Inspectors of various divisions at enquiry stage. In order to receive and manage information on various issues which affect the bus operations viz., accidents, breakdowns, destructive illegal acts such as strikes, agitations, dharnas etc. survivellance system at Kempegowda Bus Station and Mysore City Bus Station are connected to the Central Control room newly formed at Mysore road satellite bus station by making use of high end network technology for effective monitoring of the activities at these bus stations round the clock LINE CHECKING : The line checking staff and security & vigilance staff detect and report cases, during their line checking duties, of pilferage by crew. Emphasis has been laid to check pilferprone conductors and drivers. The details are as shown in Table 38. TABLE 38 Year No. of buses checked No. of pilferage cases detected Pilferage amount involved (Rs. in lakhs) Penalty imposed (Rs. in lakhs) Passengers penalized ~ 66 ~

60 PREVENTIVE CHECKS: Preventive checks have been conducted to ensure correctness of supply of HSD and its proper accountal. Details of preventive checks made as compared to previous year are as under. Sl. No. Particulars Checks on underground HSD tank Checks on IOC tankers enroute DETECTION OF CASES OF ALCOHOL CONSUMPTION: In order to ensure road safety and to avoid accidents, a scheme of identification of alcoholics and their treatment has been started. The security staff are supplied with breath analysers to detect consumption of alcoholic drinks by the employees while on duty. A programme of de-addiction called Workplace Alcohol Prevention Programme and Activities (WAPPA) has been continued during the year under review. Regular and extensive checkings were conducted by the Security staff. In all Checks on employees were made with breath analyser. 22 cases of drunken while on duty were detected and the employees were sent to de-addiction centers to undergo the treatment to bring such employees to main stream ACCIDENTS: The department has taken up investigations of genuineness of the claims made by the petitioners in MVC cases and as per Circular No.182 dt security officials visit fatal accident spot and conduct investigation to know the causes of accidents. During the year investigation reports were received in 192 fatal accident cases. Action on the guilty drivers has been under progress by the concerned disciplinary authorities ACTION ON THE REPORTS OF SECURITY & VIGILANCE STAFF: The department had referred the reports submitted by security & vigilance personnel to the competent disciplinary authorities for initiation of disciplinary action against the defaulters. The disposal particulars of the cases referred to various disciplinary authorities during the year are as follows. a) Dismissal 17 b) Termination/removal 2 c) Pay reduction 334 d) Recovery from pay 472 e) Postponement of increment 62 f) Censure/Warned 52 g) Fine 354 h) Exoneration 07 i) Reverted to lower post 01 ~ 67 ~

61 DETECTION OF CASES OF SMOKING: During the year the Security & Vigilance Officers/officials of operating divisions detected cases against smokers in various bus stands and collected fine of Rs lakhs AWARDS: During the year, in all 32 employees/officers of Security & Vigilance department were sanctioned reward amounting to Rs.23900/- in appreciation of their initiative and good work in detecting various cases of theft, pilferage etc., ***** ~ 68 ~

62 CHAPTER 11 ENVIRONMENT INTIATIVES The Corporation has committed to minimize the impact of Environment hazards by taking several initiatives in its business activity. As social responsibility in one of the prime obligations, the Corporation is in the forefront for implementing innovative measures towards improved and developed greener environment. During the year the Corporation has undertaken several environmental initiatives which are detailed below Efforts to reduce harmful exhaust tail pipe emission: The limit of smoke level of heavy duty diesel vehicles being 65 Hartridge, no vehicle above the norm was allowed to operate. The Pollution Under Control(PUC) Centers in the divisions are connected to network as per Central Motor Vehicle Act 1989 Rule 115. The Corporation conducts smoke emission checkings once in 6 months for the entire fleet. Apart from mandatory checking it also incorporated different initiatives to reduce the tail pipe emissions Afforestation : There were totally plants/trees and have successfully survived in the premises of Depot/ Division/Training centers/workshops/offices of the Corporation Smoke Emission Checks: The Corporation continued the programme of routine/surprise smoke emission checks at Bus Stations/Depots covering the entire fleet at regular intervals during the year. Totally vehicles were checked for smoke emission levels ( shown below graphically) during the year under report and out of which 1860 (2.5%) buses found to be slightly above the prescribed norms.. These buses were attended to and put back to operation. ~ 69 ~

63 SMOKE EMISSION CHECKS Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 No of Veh Above norms Surprise Emission Checks: Three surprise smoke emission check programmes were organized during the year at major bus stations of the Corporation buses were checked, in surprise out of which 440 buses were found above the prescribed norms (> 65 Hardridge units). Corrective action was taken at Depot/Division level to maintain these buses and put them back to operation with prescribed norms Jul Surprise Emission Checks No of Vehicles checked Vehicles above limts Nov/Dec-15 Smoke density meters have been provided to all the depots of Corporation for regular smoke checks (Monthly) to the entire fleet. 14 Pollution Under Control Centers of the Corporation are networked to get smoke emission checking online Innovation in use of alternate fuels: The Corporation is in forefront for implementing innovative measures towards improved and developed greener environment by using alternate fuels with the existing engine technology as a part of its social obligation and commitment. Replacement of PetroDiesel by Ethanol Blended Diesel-Direct replacement of 8.2% Diesel Replacement of PetroDiesel by Biodiesel Blended Diesel(B20) -Direct replacement of 20% Diesel ~ 70 ~

64 11.5 Bio-Diesel blended Diesel (B20): The Corporation has started a pilot project with 10 buses using 20% Bio-diesel blended fuel in the existing fleet CI engines without any modification as per the notification by Ministry of Petroleum and Natural Gas dated 10th August 2015 planned to go in mass in near future. Achieved to replace 5000L diesel with Biodiesel at trial duration of 1month Achieved to save 7650Kg of CO2 during PM reduced by 40-50%,Co is reduced by 100% Green squad Prakruthi for a clean Environment : The Corporation has introduced mobile smoke emission and noise level checking service which is first of its kind in State Transport undertaking (STUs). The main objective of introducing the mobile smoke emission and noise check is to cross verify and regulate the checking conducted at depot and division level to keep healthy fleet and cleaner environment. The vehicle comprises of the following equipments The Smoke Density Meter Sound level meter Laptop Data card Printer During the year totally 2071 surprise checks are conducted for on road buses at Depots and Bus stations Pure Drinking Water RO/DF Plant: The Corporation of installed 12 drinking water RO/DF of 500 LPH water plants at rural bus stations, funded by the department of the Rural Development and Panchayat Raj under NRDWP Coverage and Quality Programme. ~ 71 ~

65 11.8. Water Recycling Plant: This system is designed to recover 95% of bus washed water, 5% loss is due to runoff with silt, sludge, oil and grease etc. It has installed water recycling plant at 28 depots and planned to equip all the remaining depots. Due to this initiative the Corporation achieved 2.00 lakhs KL of water conserved every year Diesel Ethanol Blend: 21 Depots are identified and commissioned for blending of Ethonol diesel. Ethanol is blended with diesel at (7.7% Ethanol + 0.5% solubilizer % diesel) and got the DL-3 licence for handling and storage of denatured ethanol. It has replaced petro diesel by green fuel ethonal. Ethanol blended diesel reduces exhaust gas emission considerably, Ethanol is a renewable fuel and by using it the nation can save foreign exchange Solar Lighting System: The Corporation has initiated the use of solar lighting system for bus stations, workshops, divisional offices and depots. As many as 31 depots, 87 bus stations in addition to the Regional Workshop, Bengaluru have been equipped with these systems. This will be specific to yard lightings and day lightings. The Project is partly funded by the Ministry of New and Renewable Energy, Government of India. Because of this initiation the Corporation was able to achieve savings of 0.75 lakh KWP of grid power Disposal of Waste: The waste oil from the bus maintenance sites viz depots is collected to a central location and disposed to an authorized recyclers (approved by the state and central pollution control boards). The oil will be subsequently recycled and disposed in accordance to the statutary standards. In order to reduce solid waste generated, the Corporation has launched a programme of reducing the use of paper, use of plastic for ~ 72 ~

66 serving beverages at its internal meetings. The chemical waste and effluent generated are treated at effluent treatment plants. The Corporation has its own re-treading units where generated wastes like tyre chips and buffing materials are collected separately and disposed to rubber manufacturers for secondary use. KSRTC files returns to the Pollution Control Board regularly as a Environment responsibility ISO / OHSAS / ISO 9001: OHSAS-18001: 2007 certification has been obtained for the Central Office and ISO 9001/2008 and ISO 14001: 2004 for Regional Work Shop, Bengaluru has been obtained and Periodic audit for the certification is carried out Conferences and Training Programme: The Corporation has organized one day awareness programme on 31st May 2015 about No Smoking at public places at Kempegowda bus station. The Corporation has celebrated World Environment Day on 5th June 2015, by planting saplings at Depot-1, Bangalore division, Bengaluru. ***** ~ 73 ~

67 CHAPTER 12 INFORMATION TECHNOLOGY 12.0 KSRTC has adopted information technology in its day-to-day operations and brought every staff under the information technology net. KSRTC is the leading State Transport Undertaking in the country to adopt information and communications technology in its administrative and operational processes. For its ITenabled projects, KSRTC has received applause and many STU are following KSRTC s IT way. KSRTC has been leveraging on Information Technology in its various progressive projects and the details of developments made during the year under report is given below Any Where Any Time Advance Reservation (AWATAR): It is web based passenger seat reservation system developed for KSRTC reservation system. AWATAR passenger reservation system facilitates online booking of passenger seats through KSRTC counters, franchisee counters, Bengaluru One counters, mobile booking and e-booking by individuals. Tickets can be booked 30 days in advance including return journey tickets from selected destinations. Popularised the paperless ticketing and e-ticket, passenger can now travel in the bus by showing SMS delivered to them on confirmation of the tickets booked, contributing for green revolution. At present, AWATAR application supports 3000 concurrent users, scalable upto 5000 concurrent users on demand AWATAR Payment Mode: In KSRTC booking payment mode, passenger can use debit card with VISA/ Master logo provided and also can use credit card issued by any bank in India with VISA/Master/logo. Previously net banking facility was available through SBI online only for the passengers who have SBI internet banking and transactions enabled. Now KSRTC offered payment mode option through Net/Internet banking for the online users to reserve a ticket in a convenient way, which gives complete control over bank accounts online. The Net banking gives more comfortable, convenience, flexibility to book a ticket anywhere, any time. Since all payments details are recorded, no additional effort is required for keeping track of payments. It is fast and saves valuable time, presently around 50 banks in the State are included for net banking facility. It is also implemented HTTPs, Seamless integration and ICICI easy pay at payment gateway site to reduce failure transactions 12.3 Mobile based application: URL based Mobile Booking application, Android and windows based mobile application for booking and cancellation of tickets were implemented in AWATAR application Mobile-One: AWATAR online Reservation system is integrated with Mobile-one portal of Government of Karnataka and the same has been inaugurated by Honourable President of India, on December 8th M- One will act as a single window to 637 services offered by the government both central & state; among all the services AWATAR KSRTC booking is also included. ~ 74 ~

68 12.5 Guest Users booking: Online booking by guest users (unregistered users) to increase the reach of advance booking to its commuters on its website in continued, e Booking as a Guest user is featured for those users not having valid login user ID to continue the booking process without registration SMS integration: Centre for e-governance SMS portal is integrated with AWATAR reservation system to send SMS alerts to passengers after booking and cancellation of tickets. It is implemented Advance Journey alerts to send vehicle and crew information to passengers AWATAR Performance: Comparative data relating to number of seats booked and revenue realised through Awatar is given in below chart Seats Booked for the Financial year (In Lakhs) Revenue Realised for the Financial year (In Crores) Apr-Jun Jul-Sep Oct-Dec Jan-Mar Apr-Jun Jul-Sep Oct-Dec Jan-Mar Link service booking: Link service booking is implemented in AWATAR reservation system to passengers for booking tickets where there is no direct service is available Automation of Bulk Refund process: Automation of refund process in AWATAR application to help the public in refunding the amount automatically after cancellation of tickets booked is continued Dynamic ladies seat quota: Dynamic ladies seat quota is implemented to enable single lady to book seat beside lady seat which is already booked and it will not allow male to book the particular seat Casual contract booking: Casual contract booking module is implemented to enable public to hire KSRTC buses on the basis of rates fixed for various types of services to operate between two fixed places. ~ 75 ~