Commissioned by: A National Survey

Transcription

1 Commissioned by: Conducted by: Precision Research Services A National Survey Random (non biased) sample N = 1500 respondents The make up of sample closely resembles the population Multi-stage, stratified and quota sampling approach Elements factored include gender, race, housing type, working status and nationality Findings can be generalised for the whole population

2 Types of Volunteers Volunteers Current Volunteers People who had done voluntary work in the past 1 year Former Volunteers People who had done voluntary work before but had not done any in the past 1 year Non- Volunteers People who had never volunteered before SECTION A: The Extent of Volunteerism

3 The National Volunteer Participation Rate 14.9% 9.3% 60% increase Volunteer Participation Rate Comparative Rates Across Countries Country Singapore (2002) UK (1997) US (2001) Canada (2000) Korea (2000) Rates 15% 48% 44% 27% 14%

4 Volunteers of current, potential, maybe and high resistance Current: People who had volunteered in the past 12 months Potential: People who are likely to volunteer in the future Maybe s: People who may/ may not volunteer in the future High resistance : People who are unlikely to volunteer in the future Categories of volunteers 55% 15% Current Volunteer Potential 15% Volunteer 'Maybe' 15% High Resistance All respondents (n = 1500)

5 SECTION B: Profile & Incidence definitions Profile and Incidence: some definitions Profile: refers to the make-up of a particular group of people. e.g. The racial profile of Singapore is - 77% Chinese, 14% Malay, 8% Indians, and 1% Others

6 Profiles and Incidence: some definitions (cont d) Incidence: refers to the occurrence of a certain element in a subset of the whole population. For example: The incidence rate of volunteers amongst Chinese is 13% i.e. Of 100 Chinese, 13 of them are volunteers By Ethnicity 100% 80% 60% 6% 10% 19% Others Indian Current volunteer (incidence) 19% 21% 40% 0% 65% Malay Chinese 24% 13% Current volunteers (n = 224)

7 By Age 100% 80% 60% 40% 0% 12% 9% 7% 6% 13% 8% 9% 15 > =60 yrs 50- <60 yrs 45- <50 yrs 40 -<45 yrs 35- <40 yrs 30- < 35 yrs 25- <30 yrs 20- <25 yrs Current Volunteers (Incidence) 15% 25% 17% 9% 11% 13% 12% 12% 15- <20 yrs 23% Current volunteers (n = 224) By Household Income 100% 80% 60% 5% 9% 14% 23% 3% > =$7000 $6000- <$7000 $5000- <$6000 $4000- <$5000 Current volunteers (Incidence) 16% 17% 8% 18% 40% 22% 15% $3000- <$4000 $2000- <$3000 $1000- <$ % 15% 11% 0% 9% <$ % Current Volunteers (n = 224)

8 By Occupation 100% 80% 60% 40% 0% 17% 19% 17% 11% 28% Current volunteers (n = 224) Student Homemaker Blue collar White collar Current Volunteers (incidence) 19% 16% 13% 11% PMEB 18% The Current Volunteers: Profile People aged 15- <20 years, and 50 - <60 years old Married With household income of $ <$4000 per month Professionals, Managers, Executives & Businessmen (PMEBs) and Homemakers

9 The Potential Volunteers: Profile People aged years old Married Household income of $2,000 to less than $3,000 Professionals, Managers Executives & Businessmen (PMEBs) The Maybe Volunteers: Profile People aged years old Married Household income of $2,000 to less than $3,000 Blue collar work

10 The Unlikely to Volunteer: Profile People aged years old Married Household income of $1,000 to less than $2,000 Blue collar work SECTION C: 2000 to 2002 Changing Patterns in Volunteerism & their implications

11 Shift from volunteering with a formal organisation 67% 65% 48% 45% Formal volunteering Informal volunteering (Current and Former volunteers) Implications The attractiveness of organisations Striking up a partnership with the informal groups to tap into volunteering pool

12 Commitment & Regularity - Frequency of Volunteering - 35% 25% 23% Occasionally Monthly Weekly 55% 42% (Current volunteers) Commitment & Regularity - Intensity of Volunteering - Weekly Monthly Occasionally hrs 8.4 hrs 11.1 hrs hrs 6.1 hrs 28.3 hrs (Current volunteers)

13 Duration - Length of Commitment - 11% 6% 12% 45% >=2 years 32% 1 to <2 years 6 months to <1 year 19% 39% 6% 10% 3 to <6 months <3 months (Current volunteers) Duration - Length of Commitment, % 24% 11% 29% < 3 months 3 to <6 months 6 months to <1 year 1 to < 2 years >= 2 years Non-volunteers (n = 316)

14 Implications Volunteers seeking quality, shorter-term opportunities which are time specific and flexible Call for change in recruitment and more projectbased programmes Sectors of Volunteerism* - Current Volunteers, Civic/ Self-help Social services Religious Community/ Grassroots organisation Environment/ Animals Education Health Youth organisation Heritage Arts/ Culture Overseas humanitarian efforts Sports Info-communication 35% () 32% (31%) 29% (35%) 24% (3%) (15%) 18% (6%) 17% (6%) Sectors 12% Community 12% Religious 11% Social Services 8% 5% 50% (10%) % 31%

15 Target Groups - Current Volunteers, Children Elderly Disabled Youth Family Poor/ impoverished Local community Women Ethnic community Terminally ill Animals/ Environment Former convicts/ substance abusers 16% 23% 22% 29% 29% 32% 38% 41% 49% Target Groups Elderly Children Disabled/ Youth 62% % 38% 17% Work/ Activities - Current Volunteers, Fundraising Human services Green efforts Volunteer coordination General services Education Admin/ Finance Animals Sports/ Recreation Health service Communication/ IT design Skilled trade Performance arts and entertainment Overseas humanitarian efforts Preserving heritage Event management Sitting on boards/ committees Legal service 4% 7% 7% 6% 8% 10% 10% 19% (9%) 17% 13% (9%) 13% 13% 23% (10%) 21% (24%) Activities 29% Human services Fundraising Education 28% (10%) 35% (39%) 34% (48%) % 39% 24%

16 Sectors - Non-volunteers, Social Service Health Education Community/ Grassroots Religious Environment/ Animals Youth Organisation Sports Civic/ Self-help Overseas efforts Info communication Heritage Arts/ Culture 6% 5% 13% (7%) 8% (4%) 5% (6%) 30% (12%) 30% (15%) 27% (30%) 24% (17%) 21% (9%) 18% (8%) 14% (9%) Sectors Social Service Community Religious % 30% 17% 57% (33%) Implications of these preferences Volunteering with self-help groups has taken prominence in the last 2 years, & green efforts has also gained popularity as a choice of volunteering activity Significant growing interest in areas like environment/ animals, health & youth organisations among both current and potential non-volunteers

17 SECTION D: The State of Volunteerism & its Challenges Stage of Life when volunteering started Retirement Not working (e.g. homemaker) Working (full-time) Working (part-time) Studying in Tertiary institution 3% 8% 9% 8% 22% Studying in post secondary 14% Studying in secondary school 30% Studying in primary school 5% Current volunteers (n = 224)

18 Period of Commencement 7% 26% 13% 28% 26% < 3 mths 3mthsto < 6mths 6mthsto < 1 yr 1 to < 2 yrs >= 2 yrs Current volunteers (n = 224) Motivation - Top 3 motivation factors (2002/2000) Personal interest (56%) Have spare time (56%) Help the less fortunate (46%) 2000 Personal interest (43%) Have spare time (34%) Help the less fortunate (29%) Current volunteers (n = 224)

19 Level of Satisfaction 67% 25% 7% 1% 0% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Current volunteers (n = 224) Elements of Satisfaction Results of the programme Practise skills 5% 5% Gratitude from recipient 8% Education/ knowledge Friendships developed Good working relationship with staff Personal sense of well being Self-enrichment Give back to society 9% 13% 14% 13% 12% Current volunteers (n = 224)

20 The best way to get involved NVC campaigns Religious organisation Clubs/ Alumni Compulsory school requirement Learnt from umbrella bodies Learnt from mass media Asked by family/ friend Advertisement Public campaign On own initiative Asked by boss/ colleague More info by organisation Learnt from organisation Company project 1% 5% 0% 2% 2% 4% 2% 3% 1% 4% 7% 4% 28% 36% Non-volunteers (n = 316) How volunteering can be made easier Planned/ organised programme More information Had fewer commitments Work shorter hours Physically capable 34% 37% 41% 34% 40% Family/ friends invitation 54% More money Transport 30% 34% More time 69% If someone helped me 44% Current, Former and Non-volunteers (n = 721)

21 Sources of Information on volunteering All respondents (n=1500) Newspaper/ television/ radio Family members/ relatives Friends/ teachers/ colleagues Religious Organisations Community/ Grassroots Organisations Internet Specific Voluntary Organisations (e.g. SINDA) Umbrella bodies e.g. NCSS Directory listing National Volunteer Centre (NVC) 35% 7% 7% 3% 3% 2% 2% 1% Training Received 33% 67% 80% Yes No (Current and Former volunteers)

22 Types of Training 38% 38% 53% Orientation/ briefing Skills/ specialised On-the-job Enrichment courses (e.g. languages) Current and Former volunteers (n = 132) The Ease of Getting Started in Volunteerism 5% 5% 16% 32% 22% 39% 53% 4% Very difficult Difficult Neither easy nor difficult Easy Very Easy 4% All respondents (n = 1500)

23 Difficulties in Getting Started Lack of information 51% Lack of a national body Lack of options to match my interest 7% 11% Too many option to choose from No friends to volunteer with Others 4% 15% 12% Respondents who did not find it easy (n = 641) Elements of Dissatisfaction Help not wanted 2% Too time consuming Out of pocket 3% 4% Not enough training 7% Don't like the assignments 4% Too much expectation 10% Not appreciated 19% Bored/ lose interest 25% Bad organisation 21% Current volunteers (n = 224)

24 Reasons for Stopping Tired/ burnout Too much responsibility No advancement Unappreciated Organisation stopped calling Inaccessible location Lack of family/ company support Lack of training Meaningless assignment/ bored Physically not capable No reimbursement Conflict with staff Too little responsibility 7% 18% 18% 17% 16% 13% 13% 12% 12% 12% 11% 11% 10% Former volunteers (n = 181) Reasons for Not Volunteering No time Don't know how Rather give money than time Haven't thought about it Financial opportunity cost No interest Physically unable No friend for company No skill Nothing to offer Needs someone to organise Have not been approached Not my duty Lack of suitable project Only for do-gooder 8% 7% 7% 6% 6% 6% 5% 3% 3% 2% 2% 1% 1% 1% Non-volunteers (n = 1095) 38%

25 Reasons for Not Volunteering (cont d) Reasons for not volunteering No Time Don t know how and where Haven t thought about it Rather give money than time No interest Need to make a living Physically unable No friends for company Have not been approached % 8% 7% 7% 6% 6% 6% 5% 2% % 6% 3% Not reflected 3% 2% Not reflected 2% 2% (Non-volunteers) Why No Time? 52% 35% 11% Work/ Career Family Commitment Study/ Other commitment Non-volunteers who cited no time as reason (n = 415)

26 Likelihood to continue volunteering 96% 4% Yes No Current volunteers (n = 224) Likelihood to resume volunteering 75% 25% Yes No Former volunteers (n = 181)

27 Areas where volunteerism can be improved Public/ private sector support 45% Volunteer image Volunteer grants Volunteer management 33% 34% 36% Volunteer recognition/ appreciation Volunteer staff relation Volunteer welfare/ benefits 41% 45% 47% Volunteer training Correct matching 48% 54% All respondents (n = 1500) Inclination if there is more information 69% Yes 31% Current Volunteers Former Volunteers Non Volunteers 78% 65% 16% Yes No All respondents (n = 1500)

28 Inclination should projects be more flexible 59% Yes 41% Current Volunteers Former Volunteers Non Volunteers 87% 78% 25% Yes No All respondents (n = 1500)