Fact Sheet including Terms & Conditions (including Financial Services Compensation Scheme (FSCS) Information Sheet & Exclusions List) Summary Box

Transcription

1 FACT SHEET Page 1 of 5 Please keep for future referece Call us o Term Deposit Fact Sheet icludig Terms & Coditios (icludig Fiacial Services Compesatio Scheme (FSCS) Iformatio Sheet & Exclusios List) O sale from 2 August - 2 September A Term Deposit available to private idividuals, busiesses ad other orgaisatios o deposits from 50,000 or more, for a set period of time. You ca choose the term of your deposit to suit your circumstaces or your orgaisatio s liquidity requiremets. Your choice of term may also be iflueced by the rates of iterest available at the time (please see the summary box below for further iformatio.) However, ulike a regular savigs accout, the rate quoted at the outset is the fixed for the duratio of the deposit, so the retur is guarateed, o matter what happes to the geeral level of iterest rates i the meatime. This accout is subject to availability ad may be withdraw from sale at ay time without otice. The Fiacial Coduct Authority is a fiacial services regulator. It requires us, Cater Alle, to give you this importat iformatio to help you decide whether our Term Deposits may be right for you. You should read this documet carefully so that you uderstad the features of the Accout you are opeig ad the keep it safe for future referece. Summary Box Accout ame What are the iterest rates? Term Deposit Term legths Rates from 2 August - 2 September 2018 Gross AER 36 moth Term 1.00% 1.00% 24 moth Term 0.80% 0.80% 12 moth Term 0.70% 0.70% 9 moth Term 0.50% 0.50% 6 moth Term 0.40% 0.40% 3 moth Term 0.30% 0.30% Rates correct from 2 August - 2 September Iterest rate fixed for the etire term of the deposit. Iterest will be paid o maturity. For deposits with a term of two years or more the iterest ca be paid out aually, by request. Term Deposit rates are subject to availability ad ca be withdraw at ay time. Details of curret iterest rates ad charges are available at or by callig us o The gross rate is the iterest rate we pay where o icome tax has bee deducted. AER stads for Aual Equivalet Rate ad shows what the iterest rate would be if we paid iterest ad added it to your accout each year. Ca Cater Alle chage the iterest rate? No, the iterest rate o this accout is fixed for the duratio of the term of the deposit.

2 Page 2 of 5 What would the balace be after each Term legth, based o a 50,000 deposit? How do I ope ad maage my accout? Iterest rate Balace after term legth Gross AER 36 moth Term 1.00% 1.00% 51, moth Term 0.80% 0.80% 50, moth Term 0.70% 0.70% 50, moth Term 0.50% 0.50% 50, moth Term 0.40% 0.40% 50, moth Term 0.30% 0.30% 50, Eligibility Available to private idividuals, busiesses ad other orgaisatios, aged 18 ad over. You ca have up to 4 joit accout holders. Opeig your accout You ca apply for this accout via your Accoutat or Fiacial Adviser. You will eed to complete a Persoal or Busiess Accout Applicatio Form ad Madate which ca either be dowloaded from our website or requested through your Adviser. If you wat to apply for this accout ad do t have a Professioal Adviser, please call us o You ca view your balace usig our Iteret Bakig Service. If you re ot curretly registered for Iteret Bakig please call us o to register. There is a miimum deposit of 50,000 for all Term legths. The maximum accout balace is 5 millio, please call us o if you have requiremets above this amout. To ope a Term Deposit, you must sed your fuds to us via electroic trasfer we caot accept a cheque for the deposit amout. O approval of your applicatio to ope a Term Deposit, we will cotact you to cofirm the payig-i details ad process. Deposits Fuds may be held i sterlig oly. The optio to add to, withdraw from, or close the accout before maturity is ot available. Maagig your accout By telephoe, post or olie. If you d like more iformatio about Term Deposits please visit or call us o Alteratively, your Fiacial Adviser ca also provide you with more iformatio. All Cater Alle Accouts are subject to status. To operate or talk about your accout over the telephoe please call us for a 6 digit Persoal Access Code (PAC). We ll ask you for your PAC ad your Customer ID wheever you call us. If you already have aother accout with Cater Alle or you ve had a accout with us i the past, you ca cotiue to use your existig PAC. If you do t kow your existig PAC umber, please call us ad we ca sed it to you. At maturity You ca cotact us prior to the maturity date of your deposit, to fid out the curret iterest rates ad to let us kow whether you wish to reew your full deposit for a similar or differet period. We will write to you 6 weeks before the maturity date of your Term Deposit ad agai with a remider at 2 weeks before, to provide details of the optios available to you at maturity. If we do ot receive a istructio from you, we will ope a istat access Term Maturity Accout, curretly payig 0.50% ad trasfer your Term Deposit proceeds ito it the ext busiess day after the Term Deposit matures. We will cofirm to you the details of the Term Maturity Accout. Ca I withdraw moey? No, the optio to add to, withdraw from, or close the accout before maturity is ot available. Should there be exteuatig circumstaces, early withdrawal/closure will be cosidered, at the complete discretio of Cater Alle Limited. I these istaces your accout will oly be credited with the capital.

3 Page 3 of 5 Additioal iformatio Statemets Tax status Cacellatio period Closig the accout Terms & Coditios You will ot receive ay statemets for this Accout type. However, you will receive a Term Deposit Certificate o opeig, cofirmig your Accout details. Iterest paymets will be paid usig the gross rate. This meas all the iterest we pay you will be without tax deducted. If the total amout of iterest you receive exceeds ay Persoal Savigs Allowace to which you re etitled, you may have to pay tax at the applicable rate. This would eed to be paid directly to HM Reveue & Customs. For more iformatio, please visit You ca cacel your Term Deposit withi 14 days of receivig your Term Deposit Certificate by completig the cacellatio form, please see Coditio 1.6 of the Term Deposit Terms ad Coditios for more iformatio. Early closures are ot permitted except i exteuatig circumstaces, please see Coditio 1.6 of the Term Deposit Terms ad Coditios for more iformatio. The Term Deposit Terms ad Coditios apply to this o-paymet accout, you ca fid them at the ed of this documet. Additioal Terms ad Coditios apply to the Iteret Bakig Services ad are available o or by callig us o CAPB 0265 AUG 18 H Cater Alle Private Bak is able to provide literature i alterative formats. The formats available are: Large Prit, Braille ad Audio CD. If you would like to register to receive correspodece i a alterative format please cotact us o For the hard of hearig ad/or speech impaired please use the Text Relay service. Further details ca be foud at gts.org.uk Cater Alle Private Bak is the ame used for bakig services provided by Cater Alle Limited. Registered Office: 2 Trito Square, Reget s Place, Lodo, NW1 3AN. Registered i Eglad ad Wales umber Authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad Prudetial Regulatio Authority. Our Fiacial Services Register umber is Cater Alle Limited is part of the Satader group. Cater Alle ad the flame logo are registered trademarks. Calls may be recorded or moitored. Telephoe CATER ALLEN, PART OF THE SANTANDER GROUP

4 Terms ad Coditios Page 4 of 5 Itroductio These Coditios set out the cotract betwee Cater Alle Private Bak, ad you, for the coduct of your Term Deposit. I some places these Coditios refer to details, such as iterest rates ad charges, which we will provide separately. Those details also form part of the cotract betwee us. Additioal Terms ad Coditios exist for accessig/usig Cater Alle Iteret Bakig ad are available o request or olie at These Coditios are i additio to ay other coditios that are implied or icluded i the cotract betwee us by law, eve if they do ot appear i these Coditios. If there is ay coflict betwee implied coditios ad these Coditios, these Coditios will apply. 1.1 Your Address The address that you or, i the case of joit Term Deposits, ay of you gives us will be the oe to which commuicatios will be set. We may ask you to cofirm ay chage of address i writig. 1.2 Joit Accouts Two or more of you (up to a maximum of four) may hold a Term Deposit i joit ames. Where we require istructios i writig, those istructios must be give i accordace with the Joit Accout madate. 1.3 Restrictios We may refuse to carry out or allow ay trasactio o a Term Deposit if we are ot reasoably satisfied of: (i) (ii) the idetity or authority of ay perso requestig the trasactio; or the lawfuless of the trasactio. 1.4 Deposits A. The miimum amout you may place i a Term Deposit is 50,000. B. You must advise us by oo if you wish to place a deposit ad arrage for it to be set by electroic trasfer from your bak accout, to arrive o later tha 3.00pm o the day the term is to start. C. You may ot add additioal moey to a Term Deposit. D. Available as Sterlig deposits oly. 1.5 Term A Term Deposit is a fixed term ivestmet. The term must be for a miimum of 3 moths ad a maximum of three years. Loger terms may be offered if agreed by Cater Alle at its sole discretio. If oe of the holders dies durig the Term, the Term Deposit will be coverted to the ame(s) of the survivig party(ies). 1.6 Withdrawals/Closure A. For term legths of 3 moths or more, you have a right to cacel your Term Deposit accout by sedig us a completed cacellatio form, which will accompay your Term Deposit certificate, withi 14 days of receivig your Term Deposit certificate (this is kow as the coolig-off period ). B. Withi 5 days of our receipt of your cacellatio form, we will close your Term Deposit accout ad retur your opeig deposit i full to the accout you have desigated i your cacellatio form. No iterest will be accrued ad o early closure charge will be made. C. Cacellatio of your Term Deposit accout will oly be accepted if your completed cacellatio form is received by Cater Alle withi 14 days of your receipt of your Term Deposit certificate. D. After the coolig-off period o withdrawals/closures are allowed. However, should there be exteuatig circumstaces, early withdrawal/closure will be cosidered, at the complete discretio of Cater Alle Limited. I these istaces your accout will oly be credited with the capital. 1.7 Iterest A. Iterest rates are fixed ad will be agreed whe the deposit is placed. B. Iterest will be calculated o a daily basis util the day before maturity. All iterest is paid o the day of maturity uless you have requested aual paymets o your 2 or 3 year term. 1.8 Maturity A. If we have received repaymet istructios from you, your deposit will be set by electroic trasfer to a bak accout i your ame. A fee may be payable for this, see our tariff of charges. This will ormally be the accout from which the deposit origiated. We will ot sed your deposit to a accout i someoe else s ame. B. If we have ot received istructios from you by oo o the day of maturity, we will place your moey ito a istat access accout the ext busiess day. C. You may ot trasfer your right to the repaymet of your Term Deposit to ayoe else. 1.9 Third Parties Our relatioship is with you ad we will ot recogise the iterest or claim of ay other perso, uless we are required to do so by law.

5 1.10 Variatio of these Coditios A. We may remove, chage or add to these Coditios by givig you at least 30 days persoal otice i writig: (i) (ii) to coform with or aticipate ay chages i the law, Codes of Practice or recommedatios of the regulators; to provide for the itroductio of ew or improved systems, methods of operatio, services or facilities; (iii) to eable us to harmoise our bakig or chargig arragemets; (iv) (v) (vi) to take accout of a rulig by a Court, Ombudsma, regulator or similar body; to reflect market coditios; to reflect geeral bakig practice; (vii) to make them clearer or more favourable to you; (viii) to rectify ay mistake that might be discovered i due course. (ix) (x) to respod to a chage i the cost of providig the accout; or for ay other valid reaso. B. We may remove, chage or add to these Coditios by givig you fair ad reasoable otice i writig, which shall be at least 30 days persoal otice, for ay reaso that is valid. C. (i) Notice will be set to you persoally if the chage is to your disadvatage (ii) For all other chages, you will be told about the chage: by otice i the press usig at least 2 atioal ewspapers, or our website Notices Ay otice uder these Coditios must be give as follows: (a) (b) To us at Cater Alle Private Bak, 9 Nelso Street, Bradford, BD1 5AN, or Cater Alle Private Bak, 2 Trito Square, Lodo, NW1 3AN; ad To you usig the most recet address you have give us. We may ask you to cofirm ay chage of address i writig Iability to Provide Services If we are uable to provide services geerally or ay particular services to you because of ay causes beyod our cotrol (icludig, but ot limited to, strikes, idustrial actio or the failure of equipmet or power supplies), we will ot be liable to you for ay loss which you may suffer Goverig Law These Coditios are govered by, ad iterpreted i accordace with, the laws of Eglad ad the Eglish Courts will have exclusive jurisdictio Importat iformatio To help us improve our service, we may record or moitor telephoe coversatios with you. Cater Alle Limited provides bakig ad savigs products to customers. Cater Alle Limited is authorised ad regulated by the Fiacial Coduct Authority ad the Prudetial Regulatio Authority ad is etered o the FCA Register, registratio umber We are covered by the Fiacial Services Compesatio Scheme (FSCS). The FSCS ca pay compesatio to depositors if a bak is uable to meet its fiacial obligatios. Most depositors icludig most idividuals ad busiesses are covered by the scheme. I respect of deposits, a eligible depositor is etitled to claim up to the curret FSCS limit. For joit accouts each accout holder is treated as havig a claim i respect of their share so, for a joit accout held by two eligible depositors, the maximum amout that could be claimed would be the curret FSCS limit each. The curret FSCS limit relates to the amout i all the eligible depositor s accouts with Cater Alle Private Bak, icludig their share of ay joit accout, ad ot to each separate accout. For further iformatio about the compesatio provided by the FSCS (icludig the amouts covered ad eligibility to claim) please call us o , refer to the FSCS website or call the FSCS o Please ote that compesatio related queries should be directed to the FSCS. These Coditios are available oly i Eglish ad all commuicatios from us will be made i Eglish ad Cater Alle Bak will oly accept commuicatios ad istructios from you i Eglish. If you are ot happy with the service you have received from us you should let us kow by followig the process set out i the Guide to our Complaits Procedure which is available from our website Alteratively, you ca request a copy of the Guide to our Complaits Procedure by phoig us o Page 5 of 5 CAPB 0265 AUG 18 H Cater Alle Private Bak is able to provide literature i alterative formats. The formats available are: Large Prit, Braille ad Audio CD. If you would like to register to receive correspodece i a alterative format please cotact us o For the hard of hearig ad/or speech impaired please use the Text Relay service. Further details ca be foud at Cater Alle Private Bak is the ame used for bakig services provided by Cater Alle Limited. Registered Office: 2 Trito Square, Reget s Place, Lodo, NW1 3AN. Registered i Eglad ad Wales umber Authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad Prudetial Regulatio Authority. Our Fiacial Services Register umber is Cater Alle Limited is part of the Satader group. Cater Alle ad the flame logo are registered trademarks. Calls may be recorded or moitored. Telephoe CATER ALLEN, PART OF THE SANTANDER GROUP

6 INFORMATION SHEET Basic iformatio about the protectio of your eligible deposits Eligible deposits i Cater Alle Limited are protected by: the Fiacial Services Compesatio Scheme ( FSCS ) 1 Limit of protectio: 85,000 per depositor per bak 2 If you have more eligible deposits at the same bak: The followig tradig ames are part of your bak: Cater Alle Private Bak All your eligible deposits at the same bak are aggregated ad the total is subject to the limit of 85, If you have a joit accout with other perso(s): The limit of 85,000 applies to each depositor separately. 3 Reimbursemet period i case of bak failure: 20 workig days 4 Currecy of reimbursemet: Poud sterlig (GBP, ) To cotact Cater Alle Limited for equiries relatig to your accout: Tel: To cotact the FSCS for further iformatio o compesatio: Fiacial Services Compesatio Scheme, 10th Floor Beaufort House, 15 St Botolph Street, Lodo, EC3A 7QU Tel: or More iformatio: ICT@fscs.org.uk Additioal iformatio 1 Scheme resposible for the protectio of your eligible deposit Your eligible deposit is covered by a statutory Deposit Guaratee Scheme. If isolvecy of your bak, buildig society or credit uio should occur, your eligible deposits would be repaid up to 85,000 by the Deposit Guaratee Scheme. 2 Geeral limit of protectio If a covered deposit is uavailable because a bak, buildig society or credit uio is uable to meet its fiacial obligatios, depositors are repaid by a Deposit Guaratee Scheme. This repaymet covers at maximum 85,000 per bak, buildig society or credit uio. This meas that all eligible deposits at the same bak, buildig society or credit uio are added up i order to determie the coverage level. If, for istace a depositor holds a savigs accout with 80,000 ad a curret accout with 20,000, he or she will oly be repaid 85,000. This method will also be applied if a bak, buildig society or credit uio operates uder differet tradig ames. Cater Alle Limited also trades uder the ame Cater Alle Private Bak. This meas that all eligible deposits with oe or more of these tradig ames are i total covered up to 85,000. I some cases eligible deposits which are categorised as temporary high balaces are protected above 85,000 for six moths after the amout has bee credited or from the momet whe such eligible deposits become legally trasferable. These are eligible deposits coected with certai evets icludig: (a) (b) (c) certai trasactios relatig to the depositor s curret or prospective oly or mai residece or dwellig; a death, or the depositor s marriage or civil partership, divorce, retiremet, dismissal, redudacy or ivalidity; the paymet to the depositor of isurace beefits or compesatio for crimial ijuries or wrogful covictio. More iformatio ca be obtaied uder 3 Limit of protectio for joit accouts I case of joit accouts, the limit of 85,000 applies to each depositor. However, eligible deposits i a accout to which two or more persos are etitled as members of a busiess partership, associatio or groupig of a similar ature, without legal persoality, are aggregated ad treated as if made by a sigle depositor for the purpose of calculatig the limit of 85, Reimbursemet The resposible Deposit Guaratee Scheme is the Fiacial Services Compesatio Scheme, 10th Floor Beaufort House, 15 St Botolph Street, Lodo, EC3A 7QU, Tel: or , ICT@fscs.org.uk. It will repay your eligible deposits (up to 85,000) withi 20 workig days util 31 December 2018; withi 15 workig days from 1 Jauary 2019 util 31 December 2020; withi 10 workig days from 1 Jauary 2021 to 31 December 2023; ad withi 7 workig days from 1 Jauary 2024 owards, save where specific exceptios apply. Where the FSCS caot make the repayable amout available withi 7 workig days, it will, from 1 Jue 2016 util 31 December 2023, esure that you have access to a appropriate amout of your covered deposits to cover the cost of livig (i the case of a depositor which is a idividual) or to cover ecessary busiess expeses or operatig costs (i the case of a depositor which is ot a idividual or a large compay) withi 5 workig days of a request. If you have ot bee repaid withi these deadlies, you should cotact the Deposit Guaratee Scheme sice the time to claim reimbursemet may be barred after a certai time limit. Further iformatio ca be obtaied uder Page 1/2

7 Other Importat Iformatio I geeral, all retail depositors ad busiesses are covered by Deposit Guaratee Schemes. Exceptios for certai deposits are stated o the website of the resposible Deposit Guaratee Scheme. Your bak, buildig society or credit uio will also iform you of ay exclusios from protectio which may apply. If deposits are eligible, the bak, buildig society or credit uio shall also cofirm this o the statemet of accout. EXCLUSIONS LIST A deposit is excluded from protectio if: (1) The holder ad ay beeficial ower of the deposit have ever bee idetified i accordace with moey lauderig requiremets. For further iformatio, cotact your bak, buildig society or credit uio. (2) The deposit arises out of trasactios i coectio with which there has bee a crimial covictio for moey lauderig. (3) It is a deposit made by a depositor which is oe of the followig: credit istitutio fiacial istitutio ivestmet firm isurace udertakig reisurace udertakig collective ivestmet udertakig pesio or retiremet fud 1 public authority, other tha a small local authority 1 Deposits by persoal pesio schemes, stakeholder pesio schemes ad occupatioal pesio schemes of micro, small ad medium sized eterprises are ot excluded. For further iformatio about exclusios, refer to the FSCS website at Cater Alle Private Bak is able to provide literature i alterative formats. The formats available are: Large Prit, Braille ad Audio CD. If you would like to register to receive correspodece i a alterative format please cotact us o For the hard of hearig ad/or speech impaired please use the Text Relay service. Further details ca be foud at Cater Alle Private Bak is the ame used for bakig services provided by Cater Alle Limited. Registered Office: 2 Trito Square, Reget s Place, Lodo, NW1 3AN. Registered i Eglad ad Wales umber Authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad Prudetial Regulatio Authority. Our Fiacial Services Register umber is Cater Alle Limited is part of the Satader group. Cater Alle ad the flame logo are registered trademarks. Calls may be recorded or moitored. Telephoe CATER ALLEN, PART OF THE SANTANDER GROUP Page 2/2 CAPB 1239 JUN 18 H