City of Steamboat Springs, CO

Transcription

1 City of Steamboat Springs, CO 2017 Community Survey Responses to All Survey Questions for Second Homeowners June 2017 Prepared by: 2955 Valmont Road, Suite 300 Boulder, CO n-r-c.com

2 City of Steamboat Springs 2017 Community Survey Report Contents Survey Background... 1 Respondent Characteristics for Second Homeowners / Part-time Residents... 2 Complete Set of Survey Responses for Second Homeowners / Part-time Residents... 7 Complete Set of Frequencies Excluding Don t Know... 7 Complete Set of Frequencies Including Don t Know Comparisons of Select Questions by Respondent Group Demographic Comparisons of Respondent Groups Verbatim Responses to Specific Survey Questions Question 18 Other : If you drive most often to get around town, which of the following are the main reasons? (Please select all that apply.) Second Homeowner / Part-time Residents Report of Results

3 City of Steamboat Springs 2017 Community Survey Report Survey Background The City of Steamboat Springs contracted with National Research Center, Inc. (NRC) to implement the 2017 survey with a representative sample of the community, in an effort to determine attitudes about City services and other timely issues related to City policy. The first survey of residents was conducted in 1999, with subsequent implementations in 2002, 2005 and 2015; the 2017 survey marks the fifth iteration of the survey. The survey permitted the community an opportunity to provide feedback to government on what is working well and what is not, and to communicate their priorities for community planning and resource allocation. The focus on quality of service delivery helps council, staff and the public set priorities for budget decisions and lays the groundwork for tracking community opinions about the responsibilities of the City government, helping to assure maximum service quality over time. The six-page City of Steamboat Springs Community Survey was administered by mail to a random sample of 2,500 households during April and May of The 2,500 households were broken down into two respondent groups: 1) full-time registered voters within the city limits of Steamboats Springs (2,000 addresses of the 2,500) and 2) second homeowners with properties inside the city limits (500 addresses of the 2,500). As in 2015, respondents also could complete the survey online, if desired. Of the 2,327 households receiving the survey (since some addresses were vacant), 675 completed the survey (including 79 online responses), providing a response rate of 29%. Please see Report of Results provided under separate cover for more detailed information on the survey methodology. The tables that follow display the results of second homeowners/part-time residents with properties inside the city limits. Report of Results 1

4 City of Steamboat Springs Respondent Characteristics: Second Homeowner / Part-time Residents 2017 Community Survey Report Respondent Characteristics for Second Homeowners / Part-time Residents The tables that follow display the demographic characteristics of second homeowners with homes inside the city limits responding to the 2017 Community Survey, including frequency of responses and the number of respondents. Table 1: Question D1 What is your employment status? Percent Number Working full time for pay 42% N=59 Working part time for pay 6% N=9 Unemployed, looking for paid work 0% N=0 Not retired, not looking for paid work 9% N=12 Fully retired 42% N=59 Total 100% N=139 Table 2: Question D2 Are you a location -neutral business or an employee of a location -neutral business? Percent Number No 73% N=47 Yes 27% N=17 Total 100% N=64 This question was only asked of residents who indicated in the previous question that they worked full- or part-time. Table 3: Question D3 Do you own a business in Steamboat? Percent Number No 94% N=61 Yes 6% N=4 Total 100% N=65 This question was only asked of residents who indicated in the previous question that they worked full- or part-time. Table 4: Question D4 Do you own commercial property in Steamboat? Percent Number No 90% N=124 Yes 10% N=14 Total 100% N=138 Report of Results 2

5 City of Steamboat Springs Respondent Characteristics: Second Homeowner / Part-time Residents 2017 Community Survey Report Table 5: Question D5 Does the majority of your income depend on the local economy? Percent Number No 96% N=132 Yes 4% N=6 Total 100% N=138 Table 6: Question D6 Do you live in Steamboat full time or part time? Percent Number Full time 9% N=12 Part time/seasonal 91% N=127 Total 100% N=139 Table 7: Question D7 - Live in Steamboat Indicate in which area in Steamboat your residence is located. Please select all that apply. Percent Number Old Town/Downtown 7% N=9 Mountain area 80% N=110 Between Town and Mountain 14% N=19 West Steamboat (inside city limits) 0% N=0 Total 100% N=138 Table 8: Question D7 - Work in Steamboat Indicate in which area in Steamboat you work. Please select all that apply. Percent Number Old Town/Downtown 3% N=2 Mountain area 19% N=13 Between Town and Mountain 6% N=4 West Steamboat (inside city limits) 1% N=1 Outside of city limits 21% N=15 I don t work/work from home 57% N=40 Total may exceed 100% as respondents could select more than one option. Report of Results 3

6 City of Steamboat Springs Respondent Characteristics: Second Homeowner / Part-time Residents 2017 Community Survey Report Table 9: Question D8 How many years have you lived in Steamboat Springs? Percent Number Less than 2 years 9% N= years 19% N= years 21% N= years 30% N=41 More than 20 years 20% N=28 Total 100% N=137 Table 10: Question D9 Which best describes the building you live in? Percent Number One family house detached from any other houses 22% N=31 Building with two or more homes (duplex, townhome, apartment or condominium) 76% N=107 Mobile home 0% N=0 Other 1% N=2 Total 100% N=140 Table 11: Question D10 Is this house, apartment or mobile home... Percent Number Rented 4% N=5 Owned 96% N=134 Total 100% N=139 Table 12: Question D11 Do you have any children in the following age groups living in your household? No Yes Total Children ages 5 and under 97% N=136 3% N=4 100% N=140 Children ages % N=132 6% N=8 100% N=140 Children ages % N=121 14% N=19 100% N=140 Table 13: Question D12 Are you or any other members of your household aged 65 or older? Percent Number No 56% N=80 Yes 44% N=62 Total 100% N=142 Report of Results 4

7 City of Steamboat Springs Respondent Characteristics: Second Homeowner / Part-time Residents 2017 Community Survey Report Table 14: Question D13 Do you own one or more dogs? Percent Number No 57% N=79 Yes 43% N=60 Total 100% N=139 Table 15: Question D14 How much do you anticipate your household s total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 1% N=1 $25,000 to $49,999 2% N=3 $50,000 to $99,999 11% N=14 $100,000 to $149,999 20% N=25 $150,000 to $199,999 11% N=14 $200,000 to $249,999 9% N=11 $250,000 to $299,999 6% N=8 $300,000 or more 40% N=50 Total 100% N=126 Table 16: Question D15 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 96% N=133 Yes, I consider myself to be Spanish, Hispanic or Latino 4% N=6 Total 100% N=139 Table 17: Question D16 What is your race? (Mark one or more races to indicate what race you consider yourself to be.) Percent Number American Indian or Alaskan Native 4% N=5 Asian, Asian Indian or Pacific Islander 1% N=2 Black or African American 0% N=0 White 94% N=129 Other 3% N=4 Total may exceed 100% as respondents could select more than one option. Report of Results 5

8 City of Steamboat Springs Respondent Characteristics: Second Homeowner / Part-time Residents 2017 Community Survey Report Table 18: Question D17 In which category is your age? Percent Number years 1% N= years 1% N= years 7% N= years 18% N= years 32% N= years 32% N=46 75 years or older 8% N=11 Total 100% N=142 Table 19: Question D18 What is your sex? Percent Number Female 45% N=64 Male 55% N=77 Total 100% N=141 Report of Results 6

9 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Complete Set of Survey Responses for Second Homeowners / Part-time Residents The first set of tables that follow show the full set of responses to all survey questions, excluding don t know, for second homeowners/parttime residents with homes inside City limits. The second set of tables show the full set of survey responses to all survey questions, including don t know. Complete Set of Frequencies Excluding Don t Know The following pages contain a complete set of responses to each question on the survey, excluding the don t know responses. Table 20: Question 1 (Net Promoter) Please indicate how likely you are to do each of the following: Detractor Passive Promoter Total Recommend living in Steamboat Springs to a friend or colleague 16% N=23 36% N=51 48% N=69 100% N=143 Remain in Steamboat Springs for the next five years 14% N=20 18% N=25 67% N=93 100% N=138 Table 21: Question 2 Please rate each of the following aspects of quality of life in Steamboat Springs: Excellent Good Fair Poor Total Steamboat Springs as a place to live 61% N=83 35% N=47 3% N=4 1% N=2 100% N=136 Steamboat Springs as a place to work 10% N=8 38% N=30 37% N=29 14% N=11 100% N=78 Steamboat Springs as a place to raise children 49% N=40 44% N=36 5% N=4 1% N=1 100% N=81 Steamboat Springs as a place to retire 49% N=65 39% N=52 8% N=11 4% N=6 100% N=134 The overall quality of life in Steamboat Springs 51% N=72 47% N=67 1% N=2 1% N=1 100% N=142 Report of Results 7

10 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 22: Question 3 - Quality Please rate the quality of each of the following characteristics as they relate to Steamboat Springs as a whole: Excellent Good Fair Poor Total Overall feeling of safety 73% N=103 25% N=35 1% N=2 1% N=1 100% N=141 Overall ease of getting to places you usually have to visit 54% N=76 35% N=49 9% N=12 3% N=4 100% N=141 Quality of overall natural environment 76% N=106 22% N=30 2% N=3 0% N=0 100% N=139 Overall 'built environment' of Steamboat Springs (including overall design, buildings, parks and transportation systems) 29% N=40 55% N=76 13% N=18 4% N=5 100% N=139 Health and wellness opportunities in Steamboat Springs 44% N=56 48% N=61 7% N=9 1% N=1 100% N=127 Overall opportunities for education and enrichment 23% N=25 53% N=57 21% N=23 3% N=3 100% N=108 Overall economic health of Steamboat Springs 10% N=11 58% N=67 29% N=33 3% N=4 100% N=115 Sense of community 45% N=59 45% N=58 9% N=12 1% N=1 100% N=130 Overall image or reputation 47% N=65 47% N=65 4% N=6 1% N=1 100% N=137 Overall quality of wildlife habitat 51% N=66 43% N=55 6% N=8 0% N=0 100% N=129 Table 23: Question 3 - Importance Please rate the importance of each of the following characteristics as they relate to Steamboat Springs as a whole: Essential Very important Somewhat important Not at all important Total Overall feeling of safety 51% N=65 41% N=53 8% N=10 0% N=0 100% N=128 Overall ease of getting to places you usually have to visit 20% N=26 55% N=70 25% N=32 0% N=0 100% N=128 Quality of overall natural environment 48% N=60 43% N=54 9% N=11 0% N=0 100% N=125 Overall 'built environment' of Steamboat Springs (including overall design, buildings, parks and transportation systems) 20% N=25 56% N=70 24% N=30 0% N=0 100% N=125 Health and wellness opportunities in Steamboat Springs 35% N=43 46% N=57 19% N=23 1% N=1 100% N=124 Overall opportunities for education and enrichment 12% N=14 50% N=57 35% N=40 3% N=4 100% N=115 Overall economic health of Steamboat Springs 24% N=29 57% N=70 20% N=24 0% N=0 100% N=123 Sense of community 29% N=36 52% N=64 19% N=23 0% N=0 100% N=123 Overall image or reputation 24% N=30 48% N=61 21% N=27 7% N=9 100% N=127 Overall quality of wildlife habitat 34% N=43 48% N=60 15% N=19 2% N=3 100% N=125 Report of Results 8

11 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 24: Question 4 In the last 12 months, about how many times have you or other household members done each of the following in Steamboat Springs? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used City recreation facilities or their services 15% N=21 28% N=40 39% N=55 18% N=25 100% N=141 Visited a City park 13% N=18 26% N=36 49% N=69 12% N=17 100% N=140 Used the Steamboat Springs/Bob Adams airport 0% N=0 3% N=4 14% N=20 83% N= % N=139 Used bus or other public transportation instead of driving 13% N=19 18% N=26 27% N=38 41% N=58 100% N=141 Walked or biked instead of driving 24% N=34 35% N=48 24% N=33 17% N=24 100% N=139 Volunteered your time to some group/activity locally 4% N=5 9% N=13 11% N=16 76% N= % N=141 Participated in a local club 4% N=5 6% N=8 15% N=21 76% N= % N=141 Interacted with a City of Steamboat Springs employee in their job capacity 1% N=2 8% N=11 36% N=50 55% N=76 100% N=139 Attended a live performing arts event (free concerts, music, dance, theater, etc.) 3% N=4 23% N=32 54% N=77 20% N=29 100% N=142 Table 25: Question 5 Please rate each of the following characteristics as they relate to Steamboat Springs as a whole: Excellent Good Fair Poor Total Ease of walking 46% N=64 45% N=63 9% N=12 1% N=1 100% N=140 Availability of paths and walking trails 52% N=73 41% N=57 6% N=9 1% N=1 100% N=140 Availability of sidewalks 32% N=45 41% N=57 24% N=33 3% N=4 100% N=139 Availability of public parking 7% N=10 28% N=39 45% N=63 20% N=28 100% N=140 Availability of public restrooms 4% N=4 17% N=19 52% N=59 28% N=32 100% N=114 Ease of travel by public transportation in Steamboat Springs 30% N=36 55% N=67 14% N=17 1% N=1 100% N=121 Cleanliness 33% N=47 55% N=77 11% N=16 1% N=1 100% N=141 Availability of affordable quality housing 7% N=7 10% N=10 39% N=38 43% N=42 100% N=97 Recreational opportunities and amenities 62% N=84 31% N=42 7% N=10 0% N=0 100% N=136 K-12 education 26% N=9 62% N=21 9% N=3 3% N=1 100% N=34 Availability of affordable quality child care/preschool 5% N=1 40% N=8 35% N=7 20% N=4 100% N=20 Availability of affordable quality mental health care 6% N=1 44% N=7 38% N=6 13% N=2 100% N=16 Availability of affordable quality health care 18% N=14 51% N=39 22% N=17 8% N=6 100% N=76 Opportunities to attend cultural/arts/music activities 38% N=51 49% N=65 13% N=18 0% N=0 100% N=134 Employment opportunities 5% N=3 33% N=20 45% N=27 17% N=10 100% N=60 Shopping opportunities (local) 9% N=13 43% N=60 39% N=54 9% N=12 100% N=139 Cost of living 4% N=5 23% N=32 53% N=73 20% N=27 100% N=137 Overall quality of business and service establishments 13% N=18 60% N=84 24% N=33 3% N=4 100% N=139 Report of Results 9

12 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Please rate each of the following characteristics as they relate to Steamboat Springs as a whole: Excellent Good Fair Poor Total Vibrant Old Town/downtown commercial area 31% N=44 54% N=76 13% N=18 2% N=3 100% N=141 Vibrant mountain base commercial area 15% N=21 38% N=52 27% N=37 20% N=28 100% N=138 Overall quality of new development in Steamboat Springs 8% N=10 51% N=60 33% N=39 8% N=9 100% N=118 Opportunities to participate in social events and activities 24% N=29 59% N=71 16% N=19 1% N=1 100% N=120 Openness and acceptance of the community toward people of diverse backgrounds 19% N=19 57% N=58 18% N=18 6% N=6 100% N=101 Neighborliness of residents 23% N=30 58% N=77 16% N=21 4% N=5 100% N=133 Table 26: Question 6 - Quality Please rate the quality of each of the following city services in Steamboat Springs: Excellent Good Fair Poor Total Police services 30% N=32 61% N=65 8% N=9 1% N=1 100% N=107 Fire services 40% N=31 58% N=45 3% N=2 0% N=0 100% N=78 Ambulance or emergency medical services 45% N=31 51% N=35 4% N=3 0% N=0 100% N=69 Crime prevention 22% N=17 64% N=49 13% N=10 1% N=1 100% N=77 Traffic enforcement 13% N=13 61% N=63 21% N=22 5% N=5 100% N=103 Municipal court 15% N=4 59% N=16 26% N=7 0% N=0 100% N=27 Street repair 6% N=8 61% N=78 28% N=35 5% N=6 100% N=127 Street cleaning 20% N=24 57% N=70 19% N=23 5% N=6 100% N=123 Street lighting 15% N=20 62% N=81 21% N=27 2% N=3 100% N=131 Snow removal 48% N=66 45% N=62 7% N=9 1% N=1 100% N=138 Bus or transit services 47% N=58 47% N=58 4% N=5 2% N=2 100% N=123 Storm drainage 18% N=14 61% N=49 21% N=17 0% N=0 100% N=80 Drinking water 55% N=73 41% N=54 5% N=6 0% N=0 100% N=133 Sewer services 31% N=30 66% N=63 3% N=3 0% N=0 100% N=96 City parks 36% N=48 53% N=71 10% N=13 1% N=1 100% N=133 City recreation programs 34% N=30 49% N=44 17% N=15 0% N=0 100% N=89 City recreation facilities 32% N=36 56% N=63 12% N=14 0% N=0 100% N=113 Land use, planning and zoning 8% N=8 40% N=41 34% N=35 18% N=18 100% N=102 Code enforcement (weeds, signs, buildings, etc.) 12% N=11 47% N=43 34% N=31 8% N=7 100% N=92 Animal control 8% N=7 58% N=53 26% N=24 9% N=8 100% N=92 Economic development efforts 10% N=8 51% N=42 30% N=25 10% N=8 100% N=83 Management of recreation activities on the Yampa River 15% N=18 62% N=74 18% N=22 4% N=5 100% N=119 Management of the health of the Yampa River 19% N=20 59% N=63 18% N=19 4% N=4 100% N=106 Report of Results 10

13 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Please rate the quality of each of the following city services in Steamboat Springs: Excellent Good Fair Poor Total Financial support of non-profit organizations 24% N=11 50% N=23 24% N=11 2% N=1 100% N=46 Preservation of natural areas/open space 24% N=30 53% N=66 18% N=23 5% N=6 100% N=125 Public information/communication services 14% N=15 58% N=64 26% N=29 3% N=3 100% N=111 Overall customer service by Steamboat Springs city employees (police, receptionists, planners, etc.) 21% N=23 63% N=69 12% N=13 4% N=4 100% N=109 Table 27: Question 6 - Importance Please rate the importance of each of the following city services in Steamboat Springs: Essential Very important Somewhat important Not at all important Total Police services 58% N=77 34% N=45 6% N=8 2% N=2 100% N=132 Fire services 71% N=89 25% N=32 3% N=4 1% N=1 100% N=126 Ambulance or emergency medical services 66% N=83 29% N=37 3% N=4 2% N=2 100% N=126 Crime prevention 52% N=65 40% N=50 6% N=7 2% N=2 100% N=124 Traffic enforcement 21% N=27 43% N=55 30% N=38 6% N=7 100% N=127 Municipal court 20% N=20 41% N=41 33% N=33 5% N=5 100% N=99 Street repair 28% N=37 57% N=74 14% N=18 1% N=1 100% N=130 Street cleaning 22% N=29 49% N=64 28% N=36 1% N=1 100% N=130 Street lighting 24% N=31 48% N=62 25% N=32 4% N=5 100% N=130 Snow removal 65% N=86 29% N=39 5% N=7 1% N=1 100% N=133 Bus or transit services 34% N=44 47% N=60 16% N=20 3% N=4 100% N=128 Storm drainage 30% N=35 48% N=56 21% N=24 2% N=2 100% N=117 Drinking water 72% N=95 27% N=35 2% N=2 0% N=0 100% N=132 Sewer services 58% N=68 38% N=45 4% N=5 0% N=0 100% N=118 City parks 33% N=43 50% N=66 17% N=22 1% N=1 100% N=132 City recreation programs 20% N=25 47% N=57 28% N=34 5% N=6 100% N=122 City recreation facilities 23% N=29 49% N=63 26% N=33 2% N=3 100% N=128 Land use, planning and zoning 42% N=51 45% N=55 11% N=13 2% N=2 100% N=121 Code enforcement (weeds, signs, buildings, etc.) 26% N=32 40% N=49 29% N=36 5% N=6 100% N=123 Animal control 25% N=31 42% N=53 31% N=39 2% N=3 100% N=126 Economic development efforts 34% N=41 43% N=52 18% N=22 4% N=5 100% N=120 Management of recreation activities on the Yampa River 35% N=44 48% N=59 15% N=18 2% N=3 100% N=124 Management of the health of the Yampa River 52% N=67 40% N=51 5% N=7 2% N=3 100% N=128 Financial support of non-profit organizations 15% N=16 36% N=38 38% N=40 11% N=12 100% N=106 Preservation of natural areas/open space 46% N=59 45% N=58 8% N=10 1% N=1 100% N=128 Report of Results 11

14 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Please rate the importance of each of the following city services in Steamboat Springs: Essential Very important Somewhat important Not at all important Total Public information/communication services 15% N=18 63% N=78 21% N=26 1% N=1 100% N=123 Overall customer service by Steamboat Springs city employees (police, receptionists, planners, etc.) 31% N=38 55% N=68 15% N=18 0% N=0 100% N=124 Table 28: Question 7 Overall, how would you rate the quality of services provided by the City of Steamboat Springs? Percent Number Excellent 31% N=42 Good 61% N=82 Fair 7% N=9 Poor 1% N=1 Total 100% N=134 Table 29: Question 8 Please rate the following categories of Steamboat Springs' government performance: Excellent Good Fair Poor Total The value of services for sales taxes paid in Steamboat Springs 11% N=12 57% N=65 30% N=34 3% N=3 100% N=114 The overall direction that the city is taking 5% N=6 57% N=65 31% N=36 7% N=8 100% N=115 The job city government does at welcoming citizen involvement 9% N=8 52% N=45 32% N=28 7% N=6 100% N=87 Opportunities to participate in City of Steamboat Springs decision-making 4% N=3 41% N=29 39% N=28 15% N=11 100% N=71 The willingness of the local government to listen and be influenced when residents participate 5% N=4 31% N=23 47% N=35 17% N=13 100% N=75 The job the city does matching expenditures to community priorities 4% N=3 41% N=31 45% N=34 11% N=8 100% N=76 Overall confidence in the Steamboat Springs City Council 2% N=2 37% N=34 46% N=42 14% N=13 100% N=91 Overall confidence in City staff 6% N=5 58% N=52 31% N=28 4% N=4 100% N=89 Treating all residents fairly 9% N=7 59% N=44 24% N=18 8% N=6 100% N=75 The openness/transparency of the City government 5% N=4 39% N=33 40% N=34 16% N=14 100% N=85 Report of Results 12

15 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 30: Question 9 - Full frequencies The community has identified several unmet needs for which there is currently inadequate funding to address them. Indicate how much of a priority, if at all, should it be for the City to address each of the following areas as the City considers residents current and future needs. High priority Medium priority Low priority Not a priority Total Howelsen Hill maintenance and capital improvements 32% N=44 44% N=60 18% N=25 5% N=7 100% N=136 City parks maintenance and capital improvements 32% N=41 61% N=79 7% N=9 1% N=1 100% N=130 Maintaining fire and EMS service levels 78% N=106 20% N=27 1% N=1 1% N=2 100% N=136 Diversifying City revenues for fiscal stability 27% N=36 48% N=63 22% N=29 2% N=3 100% N=131 Expanding local and regional transit 21% N=28 39% N=52 31% N=42 10% N=13 100% N=135 Developing or subsidizing new community housing for locals 25% N=34 35% N=48 26% N=36 14% N=19 100% N=137 Economic development, including attracting and retaining businesses 49% N=65 37% N=49 13% N=18 1% N=2 100% N=134 Constructing new school buildings and remodeling existing school buildings 13% N=17 55% N=74 27% N=36 5% N=7 100% N=134 Addressing the capacity and affordability of early childhood care and education 17% N=22 41% N=54 34% N=45 8% N=11 100% N=132 Providing consistent air service to Hayden (summer/winter) 56% N=76 26% N=36 10% N=14 7% N=10 100% N=136 Expanding treatment options for mental health/substance abuse issues 11% N=14 38% N=50 39% N=51 13% N=17 100% N=132 Carrying out shoulder-season tourism focused marketing efforts 21% N=28 33% N=44 31% N=41 16% N=21 100% N=134 Table 31: Question 9 - Top three priorities The community has identified several unmet needs for which there is currently inadequate funding to address them. Please select up to three (3) issues you feel are the top priorities for the City to focus on? Percent Number Howelsen Hill maintenance and capital improvements 27% N=36 City parks maintenance and capital improvements 27% N=36 Maintaining fire and EMS service levels 64% N=85 Diversifying City revenues for fiscal stability 17% N=22 Expanding local and regional transit 14% N=18 Developing or subsidizing new community housing for locals 18% N=24 Economic development, including attracting and retaining businesses 38% N=50 Constructing new school buildings and remodeling existing school buildings 16% N=21 Addressing the capacity and affordability of early childhood care and education 5% N=7 Providing consistent air service to Hayden (summer/winter) 50% N=67 Expanding treatment options for mental health/substance abuse issues 6% N=8 Carrying out shoulder-season tourism focused marketing efforts 15% N=20 Total may exceed 100% as respondents could select up to three responses. Report of Results 13

16 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 32: Question 10 - Full frequencies There are a number of ways in which the community can fund City operations, services and infrastructure. Please indicate whether you support or oppose each of the following potential new or increased funding options. Strongly support Somewhat support Somewhat oppose Strongly oppose Total New property tax 5% N=7 22% N=29 26% N=35 47% N=63 100% N=134 Increased sales tax 9% N=12 39% N=52 26% N=35 26% N=34 100% N=133 New alcohol and marijuana tax 63% N=87 27% N=38 7% N=10 3% N=4 100% N=139 New lift ticket/access tax 8% N=10 21% N=28 36% N=48 35% N=46 100% N=132 Increased lodging tax 17% N=22 41% N=55 29% N=38 14% N=18 100% N=133 New restaurant tax 8% N=11 34% N=45 39% N=51 19% N=25 100% N=132 Increased user fees 19% N=24 40% N=51 26% N=33 15% N=19 100% N=127 Table 33: Question 10 - Top two priorities There are a number of ways in which the community can fund City operations, services and infrastructure. Please select which two (2) funding options you prefer the most. Percent Number New property tax 9% N=12 Increased sales tax 21% N=28 New alcohol and marijuana tax 81% N=106 New lift ticket/access tax 7% N=9 Increased lodging tax 35% N=46 New restaurant tax 13% N=17 Increased user fees 26% N=34 Total may exceed 100% as respondents could select up to two responses. Report of Results 14

17 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 34: Question 11 How important, if at all, is it for the city government to take action on Very Somewhat Not at all each of the following? Essential important important important Total Improve and protect the health of the Yampa River 47% N=66 39% N=55 11% N=15 3% N=4 100% N=140 Protect minimum volume of water in the Yampa River 33% N=46 50% N=70 12% N=17 4% N=6 100% N=139 Change the community development code to no longer require irrigated lawn in the city right-of-way or as a buffer for new development 15% N=16 27% N=29 38% N=41 20% N=21 100% N=107 Require residents and businesses to use drip irrigation for landscaping 12% N=15 29% N=35 35% N=42 24% N=29 100% N=121 Establish a permanent watering restriction schedule (for lawn watering and other uses) 19% N=24 26% N=34 38% N=49 17% N=22 100% N=129 Increase water rates to help with funding a backup water supply for emergencies, water conservation and maintaining a healthy river 12% N=15 25% N=32 39% N=50 24% N=30 100% N=127 Address the impact of vacation rental by owner (VRBO) short term rentals on the community housing supply 10% N=13 30% N=38 25% N=32 34% N=43 100% N=126 Table 35: Question 12 - Importance Please rate the importance of each of the following activities, programs and facilities. Essential Very important Somewhat important Not at all important Total City-sponsored adult recreation and sports programs 12% N=14 40% N=46 35% N=40 12% N=14 100% N=114 City-sponsored youth recreation and sports programs 23% N=27 48% N=55 23% N=26 6% N=7 100% N=115 Children and teen summer camp 15% N=17 40% N=45 29% N=33 15% N=17 100% N=112 Before and after school programs 19% N=21 39% N=42 31% N=33 11% N=12 100% N=108 Field sports (such as baseball, softball, soccer, football, etc.) 14% N=16 42% N=47 34% N=38 10% N=11 100% N=112 Tennis and/or pickleball at Howelsen Hill 12% N=13 23% N=25 42% N=46 24% N=26 100% N=110 Tennis and/or pickleball at the Tennis Center 16% N=18 29% N=33 40% N=45 15% N=17 100% N=113 Fishing on the Yampa River 33% N=41 40% N=51 21% N=26 6% N=8 100% N=126 Swimming/wading on the Yampa River 30% N=39 37% N=48 22% N=29 11% N=15 100% N=131 Tubing on the Yampa River 35% N=47 35% N=47 22% N=30 8% N=11 100% N=135 Floating (boat, kayak, SUP) on the Yampa River 24% N=32 38% N=50 30% N=39 8% N=10 100% N=131 Bike parks 25% N=32 39% N=50 22% N=28 14% N=18 100% N=128 Skate parks 9% N=11 29% N=35 37% N=45 25% N=30 100% N=121 Playgrounds 22% N=28 48% N=62 26% N=34 4% N=5 100% N=129 Howelsen Ice Arena 18% N=22 47% N=57 26% N=32 9% N=11 100% N=122 Emerald Mountain winter use 22% N=23 35% N=36 35% N=36 8% N=8 100% N=103 Emerald Mountain summer use 28% N=29 41% N=43 27% N=28 4% N=4 100% N=104 Howelsen Hill alpine area 23% N=27 45% N=52 25% N=29 7% N=8 100% N=116 Howelsen Hill Nordic area 25% N=28 42% N=48 26% N=30 7% N=8 100% N=114 Report of Results 15

18 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Please rate the importance of each of the following activities, programs and facilities. Essential Very important Somewhat important Not at all important Total Howelsen Hill jumps area 26% N=30 39% N=45 26% N=30 9% N=10 100% N=115 Howelsen Hill summer use (Alpine Slide / free concerts) 21% N=26 46% N=57 26% N=32 7% N=8 100% N=123 Howelsen Rodeo/equestrian facility 27% N=34 43% N=53 19% N=23 11% N=14 100% N=124 Haymaker Golf Course 31% N=40 30% N=38 26% N=33 13% N=16 100% N=127 Yampa River Core Trail 61% N=78 31% N=40 8% N=10 0% N=0 100% N=128 Other (non-core trail) bike and pedestrian paths 40% N=52 44% N=58 15% N=20 1% N=1 100% N=131 Neighborhood parks 26% N=34 49% N=63 24% N=31 1% N=1 100% N=129 Emerald Park 26% N=27 40% N=41 29% N=30 4% N=4 100% N=102 Botanic Garden 33% N=43 41% N=53 22% N=28 5% N=6 100% N=130 Table 36: Question 12 - Participation Please rate the importance of each of the following activities, programs and facilities. Yes No Total City-sponsored adult recreation and sports programs 20% N=27 80% N= % N=133 City-sponsored youth recreation and sports programs 8% N=11 92% N= % N=133 Children and teen summer camp 5% N=6 95% N= % N=133 Before and after school programs 1% N=1 99% N= % N=133 Field sports (such as baseball, softball, soccer, football, etc.) 8% N=11 92% N= % N=133 Tennis and/or pickleball at Howelsen Hill 14% N=18 86% N= % N=133 Tennis and/or pickleball at the Tennis Center 22% N=29 78% N= % N=133 Fishing on the Yampa River 41% N=55 59% N=78 100% N=133 Swimming/wading on the Yampa River 44% N=58 56% N=75 100% N=133 Tubing on the Yampa River 54% N=72 46% N=61 100% N=133 Floating (boat, kayak, SUP) on the Yampa River 30% N=40 70% N=93 100% N=133 Bike parks 38% N=51 62% N=82 100% N=133 Skate parks 5% N=6 95% N= % N=133 Playgrounds 26% N=35 74% N=98 100% N=133 Howelsen Ice Arena 21% N=28 79% N= % N=133 Emerald Mountain winter use 23% N=31 77% N= % N=133 Emerald Mountain summer use 42% N=56 58% N=77 100% N=133 Howelsen Hill alpine area 24% N=32 76% N= % N=133 Howelsen Hill Nordic area 17% N=22 83% N= % N=133 Howelsen Hill jumps area 8% N=11 92% N= % N=133 Howelsen Hill summer use (Alpine Slide / free concerts) 54% N=72 46% N=61 100% N=133 Howelsen Rodeo/equestrian facility 44% N=59 56% N=74 100% N=133 Report of Results 16

19 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Please rate the importance of each of the following activities, programs and facilities. Yes No Total Haymaker Golf Course 41% N=55 59% N=78 100% N=133 Yampa River Core Trail 80% N=106 20% N=27 100% N=133 Other (non-core trail) bike and pedestrian paths 76% N=101 24% N=32 100% N=133 Neighborhood parks 53% N=71 47% N=62 100% N=133 Emerald Park 32% N=43 68% N=90 100% N=133 Botanic Garden 71% N=94 29% N=39 100% N=133 Table 37: Question 13 The City spends an average of $732,000 each year, or 2.5%-3% of the city s general fund (operating) budget, on Howelsen Hill. How much funding do you think the City should allocate for services provided at Howelsen Hill? Percent Number A lot more 6% N=7 A little more 31% N=37 The same amount 39% N=47 A little less 14% N=17 A lot less 10% N=12 Total 100% N=120 Table 38: Question 14 If there were more off-leash dog areas in City parks, would you use City parks more, less or the same amount? Percent Number A lot more 12% N=14 A little more 11% N=13 The same amount 45% N=54 A little less 10% N=12 A lot less 22% N=26 Total 100% N=119 Report of Results 17

20 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 39: Question 15a The City of Steamboat has some hard decisions to make for our future related to housing and growth. From each set of statements below, please select the one you lean toward more. Percent Number I support annexation and/or increased density to enable additional housing that s more affordable so that local people can live and work in Steamboat and our community can maintain its current community makeup/demographic profile. 47% N=66 I feel that we need to preserve the current physical character of Steamboat Springs. 53% N=73 Total 100% N=139 Table 40: Question 15b The City of Steamboat has some hard decisions to make for our future related to housing and growth. From each set of statements below, please select the one you lean toward more. Percent Number The City should allow for higher density for new development in existing core areas like downtown. 51% N=70 The City should maintain density regulations for new development, even if it means that community housing needs are not addressed. 49% N=67 Total 100% N=137 Table 41: Question 15c The City of Steamboat has some hard decisions to make for our future related to housing and growth. From each set of statements below, please select the one you lean toward more. Percent Number The City should allow for higher building heights for new development in existing core areas like downtown. 25% N=35 The City should maintain current building height regulations for new development, even it if means that community housing needs are not addressed. 75% N=103 Total 100% N=138 Table 42: Question 15d The City of Steamboat has some hard decisions to make for our future related to housing and growth. From each set of statements below, please select the one you lean toward more. Percent Number The City should expand its current footprint (annex new land) to allow for a variety of community housing to be built. 57% N=77 The City should maintain city limits and rely on existing undeveloped parcels of land for the private development of housing. 43% N=57 Total 100% N=134 Table 43: Question 15e The City of Steamboat has some hard decisions to make for our future related to housing and growth. From each set of statements below, please select the one you lean toward more. Percent Number I support the City requiring developers to provide affordable housing or pay a fee to support affordable housing. 69% N=95 I feel the City should allow new development without any requirements related to affordable housing. 31% N=43 Total 100% N=138 Report of Results 18

21 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 44: Question 15f The City of Steamboat has some hard decisions to make for our future related to housing and growth. From each set of statements below, please select the one you lean toward more. Percent Number I support the City subsidizing new infrastructure (e.g., water, streets) to assist the private sector to develop housing at a lower cost. 17% N=24 I only support the City subsidizing new infrastructure to assist the private sector to develop housing at a lower cost if the developments are required to help meet community housing goals, such as workforce housing. 48% N=67 I don't support the City subsidizing new infrastructure to assist the private sector to develop housing. 35% N=48 Total 100% N=139 Table 45: Question 16 Thinking about your travel around town in the last week, what percentage of your trips were made using each of the following methods of travel? Average percent of trips Number By transit (bus) 9% N=116 By car 71% N=116 Walking 13% N=116 Biking 6% N=116 Other 0% N=116 Table 46: Question 17 - full frequencies In an average day, about how many total trips around town do all the members of your household, including yourself, make? (In an average day, about how many total trips around town do all the members of your household, including yourself, make? (A trip is defined as each time one person leaves one place and arrives at a destination both within and outside of the community.) Percent Number 0 2% N=3 1 17% N= % N= % N= % N=12 5 9% N=11 6 5% N=6 10 2% N=3 11 1% N=1 12 2% N=3 16 2% N=2 20 1% N=1 32 1% N=1 Total 100% N=126 Report of Results 19

22 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 47: Question 17 - categorized In an average day, about how many total trips around town do all the members of your household, including yourself, make? (A trip is defined as each time one person leaves one place and arrives at a destination both within and outside of the community.) Percent Number Up to 1 20% N=25 2 trips 30% N=38 3 trips 18% N=23 4 trips 10% N=12 5 or more trips 22% N=28 Total 100% N=126 Average number of trips 3.7 N=126 Table 48: Question 18 If you drive most often to get around town, which of the following are the main reasons? (Please select all that apply.) Percent Number N/A I don t usually drive 5% N=7 Quickest/most convenient 85% N=116 Privacy 19% N=26 I need the flexibility of a personal vehicle 63% N=86 I take a child/children to and/or from school or child care on the way to or from my destination 4% N=6 Need/want to make stops or run errands on the way to or from my destination 58% N=79 Bad weather 29% N=40 No sidewalks, bike lanes or trails near my home 7% N=9 In winter, snow accumulation prevents me from walking 7% N=9 Too far to get to work location or other destination from bus stop 0% N=0 Too far to get to bus stop from home 1% N=2 No sidewalks, bike lanes or trails that go where I want to go 1% N=1 It does not feel safe from crime to walk or bike 2% N=3 It does not feel safe from wildlife /animals to walk or bike 4% N=6 It does not feel safe to ride due to lack of bike lanes and trails 9% N=12 It does not feel safe to walk due to lack of sidewalks and trails 0% N=0 Lack of available connections to be able to walk or bike (e.g., sidewalks, trails, etc.) 1% N=2 Bus service is not available 13% N=17 Bus service is not reliable 8% N=11 In winter, snow accumulation prevents me from using the bus 14% N=19 Takes too long to use public transportation 19% N=26 It does not feel safe from traffic to get to and from bus stop 3% N=4 Other: 1% N=1 Need vehicle for work 1% N=1 Total may exceed 100% as respondents could select more than one option. Report of Results 20

23 City of Steamboat Springs All Survey Responses Excluding Don t Know Second Homeowner / Part-time Residents 2017 Community Survey Report Table 49: Question 19 Please rate your preference for receiving information about the Steamboat Springs City government from each of the following sources. Strongly prefer Somewhat prefer Not at all prefer Total Small Town Hall-style meetings/presentations to groups 18% N=23 53% N=68 29% N=37 100% N=128 Direct /group s 46% N=60 28% N=37 25% N=33 100% N=130 City website 55% N=72 29% N=38 16% N=21 100% N=131 Social media (e.g., Facebook, Twitter, etc.) 18% N=23 24% N=30 58% N=72 100% N=125 News articles in the Yampa Valley Voice 23% N=28 37% N=45 40% N=49 100% N=122 News articles in the Steamboat Today/Pilot 76% N=99 21% N=27 4% N=5 100% N=131 City page in the Steamboat Today 64% N=81 29% N=37 7% N=9 100% N=127 Advertising in the Steamboat Today/Pilot 33% N=41 28% N=35 38% N=47 100% N=123 Radio 3% N=4 37% N=45 60% N=74 100% N=123 TV 6 5% N=6 35% N=43 60% N=74 100% N=123 Valley Voice Calendar of Events 11% N=13 35% N=42 55% N=66 100% N=121 Report of Results 21

24 City of Steamboat Springs Appendix E 2017 Community Survey Report Complete Set of Frequencies Including Don t Know The following pages contain a complete set of responses to each question on the survey, including the don t know responses. The percent of respondents giving a particular response is shown followed by the number of respondents. Table 50: Question 1 (Net Promoter) Please indicate how likely you are to do each of the following: Detractor Passive Promoter Total Recommend living in Steamboat Springs to a friend or colleague 16% N=23 36% N=51 48% N=69 100% N=143 Remain in Steamboat Springs for the next five years 14% N=20 18% N=25 67% N=93 100% N=138 Table 51: Question 2 Please rate each of the following aspects of quality of life in Steamboat Springs: Excellent Good Fair Poor Don't know Total Steamboat Springs as a place to live 58% N=83 33% N=47 3% N=4 1% N=2 6% N=8 100% N=144 Steamboat Springs as a place to work 6% N=8 21% N=30 20% N=29 8% N=11 45% N=64 100% N=142 Steamboat Springs as a place to raise children 29% N=40 26% N=36 3% N=4 1% N=1 42% N=59 100% N=140 Steamboat Springs as a place to retire 45% N=65 36% N=52 8% N=11 4% N=6 7% N=10 100% N=144 The overall quality of life in Steamboat Springs 50% N=72 47% N=67 1% N=2 1% N=1 1% N=2 100% N=144 Table 52: Question 3 - Quality Please rate the quality of each of the following characteristics as they relate to Steamboat Springs as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety 73% N=103 25% N=35 1% N=2 1% N=1 1% N=1 100% N=142 Overall ease of getting to places you usually have to visit 54% N=76 35% N=49 8% N=12 3% N=4 1% N=1 100% N=142 Quality of overall natural environment 76% N=106 21% N=30 2% N=3 0% N=0 1% N=1 100% N=140 Overall 'built environment' of Steamboat Springs (including overall design, buildings, parks and transportation systems) 28% N=40 54% N=76 13% N=18 4% N=5 1% N=2 100% N=141 Health and wellness opportunities in Steamboat Springs 40% N=56 43% N=61 6% N=9 1% N=1 10% N=14 100% N=141 Overall opportunities for education and enrichment 18% N=25 41% N=57 17% N=23 2% N=3 22% N=31 100% N=139 Overall economic health of Steamboat Springs 8% N=11 49% N=67 24% N=33 3% N=4 16% N=22 100% N=137 Sense of community 42% N=59 42% N=58 9% N=12 1% N=1 6% N=9 100% N=139 Overall image or reputation 46% N=65 46% N=65 4% N=6 1% N=1 2% N=3 100% N=140 Overall quality of wildlife habitat 46% N=66 39% N=55 6% N=8 0% N=0 9% N=13 100% N=142 Report of Results 22

25 City of Steamboat Springs Appendix E 2017 Community Survey Report Table 53: Question 3 - Importance Please rate the importance of each of the following characteristics as they relate to Steamboat Springs as a whole: Essential Very important Somewhat important Not at all important Don't know Total Overall feeling of safety 50% N=65 41% N=53 8% N=10 0% N=0 1% N=1 100% N=129 Overall ease of getting to places you usually have to visit 20% N=26 54% N=70 25% N=32 0% N=0 1% N=1 100% N=129 Quality of overall natural environment 48% N=60 43% N=54 9% N=11 0% N=0 1% N=1 100% N=126 Overall 'built environment' of Steamboat Springs (including overall design, buildings, parks and transportation systems) 20% N=25 55% N=70 23% N=30 0% N=0 2% N=3 100% N=128 Health and wellness opportunities in Steamboat Springs 34% N=43 45% N=57 18% N=23 1% N=1 3% N=4 100% N=128 Overall opportunities for education and enrichment 11% N=14 45% N=57 31% N=40 3% N=4 10% N=13 100% N=128 Overall economic health of Steamboat Springs 23% N=29 55% N=70 19% N=24 0% N=0 3% N=4 100% N=127 Sense of community 29% N=36 51% N=64 18% N=23 0% N=0 2% N=3 100% N=126 Overall image or reputation 23% N=30 48% N=61 21% N=27 7% N=9 1% N=1 100% N=128 Overall quality of wildlife habitat 33% N=43 47% N=60 15% N=19 2% N=3 3% N=4 100% N=129 Table 54: Question 4 In the last 12 months, about how many times have you or other household members done each of the following in Steamboat Springs? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used City recreation facilities or their services 15% N=21 28% N=40 39% N=55 18% N=25 100% N=141 Visited a City park 13% N=18 26% N=36 49% N=69 12% N=17 100% N=140 Used the Steamboat Springs/Bob Adams airport 0% N=0 3% N=4 14% N=20 83% N= % N=139 Used bus or other public transportation instead of driving 13% N=19 18% N=26 27% N=38 41% N=58 100% N=141 Walked or biked instead of driving 24% N=34 35% N=48 24% N=33 17% N=24 100% N=139 Volunteered your time to some group/activity locally 4% N=5 9% N=13 11% N=16 76% N= % N=141 Participated in a local club 4% N=5 6% N=8 15% N=21 76% N= % N=141 Interacted with a City of Steamboat Springs employee in their job capacity 1% N=2 8% N=11 36% N=50 55% N=76 100% N=139 Attended a live performing arts event (free concerts, music, dance, theater, etc.) 3% N=4 23% N=32 54% N=77 20% N=29 100% N=142 Report of Results 23

26 City of Steamboat Springs Appendix E 2017 Community Survey Report Table 55: Question 5 Please rate each of the following characteristics as they relate to Steamboat Springs as a whole: Excellent Good Fair Poor Don't know Total Ease of walking 45% N=64 45% N=63 9% N=12 1% N=1 1% N=1 100% N=141 Availability of paths and walking trails 52% N=73 40% N=57 6% N=9 1% N=1 1% N=1 100% N=141 Availability of sidewalks 32% N=45 41% N=57 24% N=33 3% N=4 1% N=1 100% N=140 Availability of public parking 7% N=10 27% N=39 44% N=63 20% N=28 1% N=2 100% N=142 Availability of public restrooms 3% N=4 13% N=19 42% N=59 23% N=32 19% N=27 100% N=141 Ease of travel by public transportation in Steamboat Springs 26% N=36 48% N=67 12% N=17 1% N=1 14% N=20 100% N=141 Cleanliness 33% N=47 54% N=77 11% N=16 1% N=1 1% N=1 100% N=142 Availability of affordable quality housing 5% N=7 7% N=10 27% N=38 30% N=42 32% N=45 100% N=142 Recreational opportunities and amenities 60% N=84 30% N=42 7% N=10 0% N=0 4% N=5 100% N=141 K-12 education 6% N=9 15% N=21 2% N=3 1% N=1 76% N= % N=141 Availability of affordable quality child care/preschool 1% N=1 6% N=8 5% N=7 3% N=4 86% N= % N=140 Availability of affordable quality mental health care 1% N=1 5% N=7 4% N=6 1% N=2 89% N= % N=140 Availability of affordable quality health care 10% N=14 28% N=39 12% N=17 4% N=6 45% N=63 100% N=139 Opportunities to attend cultural/arts/music activities 36% N=51 46% N=65 13% N=18 0% N=0 6% N=8 100% N=142 Employment opportunities 2% N=3 14% N=20 19% N=27 7% N=10 57% N=81 100% N=141 Shopping opportunities (local) 9% N=13 42% N=60 38% N=54 8% N=12 2% N=3 100% N=142 Cost of living 4% N=5 23% N=32 52% N=73 19% N=27 3% N=4 100% N=141 Overall quality of business and service establishments 13% N=18 59% N=84 23% N=33 3% N=4 2% N=3 100% N=142 Vibrant Old Town/downtown commercial area 31% N=44 54% N=76 13% N=18 2% N=3 1% N=1 100% N=142 Vibrant mountain base commercial area 15% N=21 37% N=52 26% N=37 20% N=28 1% N=2 100% N=140 Overall quality of new development in Steamboat Springs 7% N=10 43% N=60 28% N=39 6% N=9 16% N=23 100% N=141 Opportunities to participate in social events and activities 21% N=29 50% N=71 13% N=19 1% N=1 15% N=21 100% N=141 Openness and acceptance of the community toward people of diverse backgrounds 13% N=19 41% N=58 13% N=18 4% N=6 29% N=41 100% N=142 Neighborliness of residents 21% N=30 54% N=77 15% N=21 3% N=5 7% N=10 100% N=143 Table 56: Question 6 - Quality Please rate the quality of each of the following city services in Steamboat Springs: Excellent Good Fair Poor Don't know Total Police services 23% N=32 46% N=65 6% N=9 1% N=1 24% N=34 100% N=141 Fire services 22% N=31 32% N=45 1% N=2 0% N=0 44% N=62 100% N=140 Ambulance or emergency medical services 22% N=31 25% N=35 2% N=3 0% N=0 50% N=70 100% N=139 Crime prevention 12% N=17 36% N=49 7% N=10 1% N=1 44% N=61 100% N=138 Report of Results 24

27 City of Steamboat Springs Appendix E 2017 Community Survey Report Please rate the quality of each of the following city services in Steamboat Springs: Excellent Good Fair Poor Don't know Total Traffic enforcement 9% N=13 45% N=63 16% N=22 4% N=5 27% N=38 100% N=141 Municipal court 3% N=4 12% N=16 5% N=7 0% N=0 80% N= % N=138 Street repair 6% N=8 56% N=78 25% N=35 4% N=6 9% N=13 100% N=140 Street cleaning 17% N=24 50% N=70 16% N=23 4% N=6 13% N=18 100% N=141 Street lighting 14% N=20 58% N=81 19% N=27 2% N=3 6% N=9 100% N=140 Snow removal 46% N=66 43% N=62 6% N=9 1% N=1 3% N=5 100% N=143 Bus or transit services 41% N=58 41% N=58 4% N=5 1% N=2 13% N=18 100% N=141 Storm drainage 10% N=14 36% N=49 12% N=17 0% N=0 42% N=57 100% N=137 Drinking water 53% N=73 39% N=54 4% N=6 0% N=0 4% N=6 100% N=139 Sewer services 22% N=30 45% N=63 2% N=3 0% N=0 31% N=43 100% N=139 City parks 34% N=48 50% N=71 9% N=13 1% N=1 6% N=8 100% N=141 City recreation programs 22% N=30 32% N=44 11% N=15 0% N=0 35% N=48 100% N=137 City recreation facilities 26% N=36 45% N=63 10% N=14 0% N=0 19% N=26 100% N=139 Land use, planning and zoning 6% N=8 30% N=41 26% N=35 13% N=18 26% N=35 100% N=137 Code enforcement (weeds, signs, buildings, etc.) 8% N=11 31% N=43 22% N=31 5% N=7 34% N=47 100% N=139 Animal control 5% N=7 38% N=53 17% N=24 6% N=8 34% N=47 100% N=139 Economic development efforts 6% N=8 31% N=42 18% N=25 6% N=8 39% N=53 100% N=136 Management of recreation activities on the Yampa River 13% N=18 53% N=74 16% N=22 4% N=5 15% N=21 100% N=140 Management of the health of the Yampa River 14% N=20 45% N=63 14% N=19 3% N=4 24% N=34 100% N=140 Financial support of non-profit organizations 8% N=11 17% N=23 8% N=11 1% N=1 66% N=91 100% N=137 Preservation of natural areas/open space 21% N=30 47% N=66 16% N=23 4% N=6 11% N=15 100% N=140 Public information/communication services 11% N=15 46% N=64 21% N=29 2% N=3 20% N=27 100% N=138 Overall customer service by Steamboat Springs city employees (police, receptionists, planners, etc.) 16% N=23 49% N=69 9% N=13 3% N=4 23% N=32 100% N=141 Table 57: Question 6 - Importance Please rate the importance of each of the following city services in Steamboat Springs: Essential Very important Somewhat important Not at all important Don't know Total Police services 58% N=77 34% N=45 6% N=8 2% N=2 0% N=0 100% N=132 Fire services 68% N=89 24% N=32 3% N=4 1% N=1 4% N=5 100% N=131 Ambulance or emergency medical services 64% N=83 29% N=37 3% N=4 2% N=2 2% N=3 100% N=129 Crime prevention 50% N=65 38% N=50 5% N=7 2% N=2 5% N=6 100% N=130 Traffic enforcement 21% N=27 42% N=55 29% N=38 5% N=7 2% N=3 100% N=130 Municipal court 15% N=20 31% N=41 25% N=33 4% N=5 24% N=32 100% N=131 Report of Results 25