First Quarter 2017 SAGICOR INSIGHT

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1 SAGICOR INSIGHT First Quarter 2017 SAGICOR INSIGHT PRODUCER NEWSLETTER First Quarter 2017

2 table of contents An Industry First! Single Premium Whole Life Producer Advertising Guidelines New Additions to Team Sagicor Life Product Application List Tampa Bay Rays Corporate Sponsorship Client Portal Chat Feature (New!) Sagicor in the Community Help and Hope for Haiti Quote of the Month To build a long-term, successful enterprise, when you don't close a sale, open a relationship - PATRICIA FRIPP

3 AN INDUSTRY FIRST! SINGLE PREMIUM WHOLE LIFE On February 18, 2017 Sagicor Life Insurance Company announced an industry first with the addition of its Single Premium Whole Life (SPWL) Products to its industry-leading, cuttingedge automated underwriting system, Accelewriting! Accelewriting offers a modern and convenient way to assist clients applying for single premium whole life coverage. Here are some details: Fixed Indexed Single Premium Whole Life (FISPWL) and Interest Sensitive Single Premium Whole Life (ISSPWL) available via eapp with Accelewriting. (Issuance of the policy may depend upon the answers to the health questions set forth in the application.) Accelewriting for SPWL means a fast track to the underwriting review and approval process, with the opportunity for an underwriting decision in minutes. It eliminates the need for a face-to-face meeting with the client and the telephone interview. The FISPWL has an immediate 10% bonus paid at policy issue. Return of Premium on both the FISPWL and the ISSPWL from Day 1. (Less any indebtedness, withdrawals or Accelerated Benefits paid out.) Both the FISPWL and the ISSPWL have an inherent Accelerated Death Benefit Rider for Chronic or Terminal Illness. (Not available in all states. State variations may apply. Only one type of Accelerated Death Benefit is payable. Please see policy for additional details.) For more detailed information on Sagicor s SPWL products and marketing materials, visit our Producer Landing Page, CLICK HERE. 3

4 SAGICOR INSIGHT First Quarter 2017 PRODUCER ADVERTISING GUIDELINES State insurance laws require every insurer to establish and at all times maintain a system of control over the content, form, and method of distribution of all sales material that may be used in the sale of its products. In order to fulfill our obligation, Sagicor Life Insurance Company (Sagicor) requires that all sales and marketing material which can be used to sell a Sagicor life insurance policy or annuity be submitted to Sagicor s Corporate Communications Department for review and approval prior to use. Any material that specifically or implicitly references Sagicor or its products requires compliance review. If there is any uncertainty about a piece it should be submitted for review. Failure to comply with these guidelines could affect a producer s continued relationship with the Company. CLICK HERE to download a detailed PDF on the Guidelines for the Advertising Review and Approval Process. 4

5 NEW ADDITIONS TO TEAM SAGICOR LIFE Sagicor would like to introduce you to some new additions to our team. Recently, we added a new Vice President of Sales, a new Regional Sales Manager and a new Vice President of Actuarial Services. Hopefully, you will have an opportunity to meet one or more of these individuals in the near future. In the meantime, please enjoy reading about them below. Laura Morrison, Vice President of Sales and Chief Channel Officer Laura has an impressive background in distribution strategy, including recruiting new sales organizations and leveraging existing relationships to maximize sales. Her responsibilities include directing the independent sales team, driving revenue and contributing to the company s marketing and business strategies. Before becoming part of the Sagicor family, Laura held distribution leadership roles at a number of prominent life insurance companies, leading financial institutions and independent brokerage divisions. She graduated from the University of Illinois with a Bachelor of Science Degree in Finance and has 16 years experience in the insurance industry. Laura holds a number of professional designations including FINRA Series 7 General Security Representative and a Florida Life and Health Insurance License and she is also a Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC). Laura works out of the Tampa, Florida office. Amy Deyo, Regional Sales Manager (Region 2) Sagicor is pleased to welcome Amy Deyo as Regional Sales Manager for Region 2. Amy has a strong background in account management, sales and operations, which includes distributor on-boarding and management, acting as a distribution liaison with operations and effectively leveraging existing relationships to maximize sales. She had direct responsibility for managing some of the largest distributors in the life insurance industry. Her responsibilities as a Regional Sales Manager include wholesaling to existing Region 2 distributors, recruiting potential new distributors, driving revenue and contributing to Sagicor s overall growth. Before becoming part of the Sagicor family, Amy was at Transamerica for 15 years. She graduated from Mount Mercy College with a Bachelor of Science Degree in Business. Amy will work remote out of her home in Cedar Rapids, Iowa. 5

6 NEW ADDITIONS TO TEAM SAGICOR LIFE (CONT'D) Alycia Slyck, Vice President of Actuarial Services Alycia attended Florida State University where she graduated Magna Cum Laude with a Bachelor of Arts Degree in Actuarial Science. She is a member of the American Academy of Actuaries (MAAA) and a Fellow of the Society of Actuaries (FSA). Before joining Sagicor, Alycia spent 4 years as Senior Director of Financial Reporting for fixed and indexed annuities with The Standard, located in Portland, Oregon. Alycia has also worked for Manulife in Tokyo, Japan as a team leader responsible for New Business Embedded Value Reporting and Financial Reporting that included Earning Analysis, Valuation, Plan, Forecast and CALM reporting. Alycia is passionate about helping others and is committed to volunteering in her community. She has fostered over 30 children, hosted international students and spearheaded fundraising efforts at Boys and Girls Aid. She has also served as a probono consultant for the Blanchet House of Hospitality, a Portland based organization that offers food, shelter and aid to those in need. Alycia s professional experience and enthusiasm for community service make her a perfect fit for what we are trying to accomplish here at Sagicor. Alycia works out of the Tampa, Florida office. 6

7 PRODUCT APPLICATION LIST We ve just put together a handy reference PDF listing all Sagicor s life and annuity products detailing the availability of eapplication and Paper Application by Band for each Product. It s certainly something you will want to get hold of and keep close by. CLICK HERE to download the PDF. 7

8 TAMPA BAY RAYS CORPORATE SPONSORSHIP Now that the 2017 Pro Baseball season is about to begin, you may want to keep an eye out for the Tampa Bay Rays when they are playing a home game. Why? Because there s a good chance that you will see Sagicor Life Insurance Company signage on the outfield wall. That s because Sagicor Life is a corporate sponsor of the Tampa Bay Rays. Besides the outfield wall signage, on occasion, you will see behind the plate signage for Sagicor Life. The stadium signage that Sagicor Life has is television friendly and shown both to the local viewing area and back to the visiting team s city. This provides exposure for you, our valued Producer when speaking with a client or potential client about Sagicor Life. Hopefully, your client has seen the Sagicor signage and is familiar with the brand. Sagicor Life also partners with the Tampa Bay Rays and Rays players for a series of visits to John Hopkin s All Children Hospital located in beautiful downtown St. Petersburg, Florida. The ball players, along with team mascot and Sagicor Life staff members, visit the young patients to bring much-needed smiles to them, their parents and the hospital staff. 8

9 CLIENT PORTAL CHAT FEATURE (NEW!) Sagicor is always looking for ways to make doing business with us a positive experience for you and your clients. In the last few years, we have implemented: An electronic application that is fast and easy to use; A producer portal and a client portal on our website; Electronic delivery for our Term product (more products to come); And our state of the art automated underwriting process, Accelewriting. All of these innovations are designed to help you make your clients happy and to allow you to write more business in a shorter time. There is another great enhancement that you, and your clients, may not know about. We now have a chat feature that is available to consumers who have registered on our client portal. This allows your client to interact with a live client service representative during normal business hours. At this time, Kelly Coleman, Jessica Miner and Miguel Carrillo are available Monday through Friday from 6:30 AM to 4:30 PM (Arizona time) working out of our Scottsdale office. More chat representatives will be added as clients discover how easy it is to use. Now you can tell your clients that they can get questions answered quickly, while they are on the client portal, without having to make a phone call. Additionally, if all of the client service representatives are busy on another chat, your clients will have the option to send an with their question. The ability to chat is a feature that less than 10% of our competitors are offering at this time. Many of your younger clients are comfortable with communicating by , text and chat; in fact, most prefer it. So add this to the list of advantages that Sagicor offers through their client portal, including the ability to: Make payments online; Change payment method online; View and/or print a copy of their policy; Update personal information and make address changes online; View transaction history; View policy information such as premium due date; Contact their producer directly. Sagicor is committed to the best possible communication with our clients and our producers. Watch for more exciting innovations in the near future, including chat for producers on the producer portal. 9

10 SAGICOR IN THE COMMUNITY HELP AND HOPE FOR HAITI On October 4, 2016, Hurricane Matthew cut a path of destruction through the Caribbean, reaching a Category 5 level and lasting 13 days. Especially hard hit by the storm were our colleagues on the island of Haiti. When Matthew hit, Haiti was still recovering from the devastating 7.0 earthquake of The hurricane caused massive amounts of damage and more than 1,000 casualties. The Sagicor family recognized that our brothers and sisters in Haiti needed our support and quickly rallied to help. Sagicor offices in the United States, Barbados, Trinidad and Tobago, and the Eastern Caribbean territories raised a total of $20,711 for Haiti relief. Our contribution here in the states came to $2,320. The Sagicor Group donated the money to Shashamane Sunrise, a US-based non-profit organization that is assisting Haiti in its recovery. Shashamane Sunrise, in collaboration with the Edeyo Foundation and the Children of the Caribbean Foundation, is targeting their relief efforts on rebuilding Marion Primary School and delivering much-needed food and medical supplies, as well as, school supplies to the community of Quillon. In December of 2016, Shashamane Sunrise team members, including Miss Universe Haiti, met with students in Quillon to deliver the food and supplies. They also passed out Christmas gifts to spread some holiday cheer to a community that truly needed it. Reconstruction of Marion Primary School is proceeding nicely. A temporary structure has been erected so that the students may return to their studies and Phase 2 of the project was completed in mid-february. This project is a source of hope for the community; not only will it serve as a school but it will also provide shelter for many residents who are still displaced. Sagicor s vision is To be a great company committed to improving the lives of the people in the communities in which we operate. Noble words to be sure, but words without actions are like a heart with no beat or mind with no thought. Our name, Sagicor, means wise heart and we are proud to back up the wisdom of our vision with heartfelt actions that serve our family, friends and neighbors. To find out more about Shashamane Sunrise, visit their Facebook page or go to: 10