American Equity Investment Life. Vice-President, Administration and Client Experience Sr Contact Center and Platinum Administrator

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1 Job Title: Operations Manager Business Specialist Senior Manager - Sales Software Specialist Sales and Client Management Lead Senior Vice President, Marketing Director, Marketing Senior Director Sr. Director, Customer Experience and Insights Vice President Inforce Operations Division Manager Director of Marketing Services Director, Annuity Service Senior Director - Annuity New Business Vice President Vice President New Business Director, Account Administration Manager, Call Center Team Regional Vice President, Group Customer Connections & Operations Vice-President, Administration and Client Experience Sr Contact Center and Platinum Administrator 2nd VP Insurance Operations Practice Director Senior Director Analyst Senior Analyst, Life, Annuity & Health Director of Global Product Marketing Program Director Sales Director Trade Show Manager, Billing & Eligibility Company Name: 5 Star Life Insurance Company Accenture Accenture Accenture Accenture Life & Annuity Software AFBA 5Star AFBA and 5Star Life Insurance ALFA Insurance Allianz Life Allianz Life Allianz Life Allstate Financial Services, LLC American Fidelity Assurance Ameritas Ameritas Assumption Mutual Life Assurity Life Boston Mutual Life BridgePoint Group Broadridge Celent Celent Cognizant Technology Solutions Colina Insurance Limited

2 , Customer Relations Service Operations Manager President Director Director, Account Services Manager, New Business Senior Manager, Customer Service Unit Chief Director, Continuous Innovation & Quality Management Director, Retail Services Director, Life Policyholder Services Manager, Agency Services Director Product Sales Consultant Product Sales Consultant Sales Executive VP BPO Product Portfolio & Solutions Product Solution Consultant AVP, Customer Service Manager, Inforce Member and Producer Service Centre VP, Insurance Operations VP, Customer Experience & Marketing AVP, Marketing Senior Analyst Senior Vice President Insurance Operations Director Customer Service Manager Manager, Contact Center Regional Service Director, National Sales Operations Director, Policyowner services Cognitve & Analytic Solutions Assistant Vice President Vice President, Claims and Policy Service Vice-President Vice President/ General Manager CMO and Head of Consulting Product Manager SVP, Sales for Life & Annuity VP of Sales - Life & Annuity VP, Illustrations and Policy Holder Solutions AVP, US Division Operations Manager, Customer Service Colina Insurance Limited Colonial Life/UNUM Communico Ltd Dalbar Dearborn National Dearborn National Delaware Life Department of Veterans Affairs Empire Life Empire Life Farm Bureau Life of Michigan Fidelity & Guaranty Life Fidelity & Guaranty Life Global Foresters Foresters Foresters Financial GEHA Gen Re Global Atlantic Financial Group GPM Life Great American Insurance Annuity Group Guardian Life Guardian Life Guardian Life IA Groupe Financier IBM Illinois Mutual Illinois Mutual Industrial-Alliance Excellence INLET ipipeline John Hancock Kansas City Life

3 National Sales Manager - Insurance Business Event Manager Life Vertical Marketing Manager VP & GM, Life Insurance Director of Sales Operations Associate Research Consultant AVP, Director of Custom Research Corporate Vice President and Director, Insurance Research Leader, Customer Experience VP Commercial Research Business Development Director Assistant Vice President Director Associate, Learning Content Dir., Instructional Design Director, Learning Product Management Registrar/Contact Center Manager Manager International Member Services Member Services Sales Associate Member Solutions Consultant Sales and Relationship Manager Second Vice President Senior Associate Senior Associate, Insurance Ops and Information Management Senior Editor Senior Meeting Planner Senior Vice President, Service Center Director of Operations VP Operations Director, New Business and Document Management VP, Applications Development AVP - Client Partner AVP Customer Care Senior Team Manager VP, Welcome Center AVP, Retirement Plans Processing and Contact Center Director, Member Services, Post Issue Servicing Director, Claims & Customer Service Director of Marketing Senior Principal KUBRA LexisNexis Risk Solutions LexisNexis Risk Solutions LexisNexis Risk Solutions LifeSecure Insurance Company and (Canada) Lincoln Financial Group Lincoln Financial Group Modern Woodmen of America Modern Woodmen of America Mutual of Omaha Mutual of Omaha Mutual Trust Life Mutual Trust Life Nationwide Financial Nationwide Financial Navy Mutual NEOS LLC NEOS LLC

4 Customer Service Program Head, Insurance VP Sales, Insurance Practice Manager, Client Services & Business Resources Vice President, Research and Consulting Vice President, Customer Experience, FSI Manager, Policyowner Services, Annuity Product Specialists Manager, Insurance Services & Operations Vice President Customer Experience Senior Solutions Consultant Account Executive Account Executive Director-Industry Principal, Insurance Sr. Solution Consultant Claims & Life Services Manager Senior CRR/Training & Technical Specialist Manager Manager, Client Services Manager, Retirement & Income Solutions RVP AVP, Life and Annuity Contact Center Operations Vice President, Group Life Claims Customer Solution Consultant Senior Director, Call Center Operations VP Operations Vice President, Insurance Markting Enterprise Account Executive, Financial Services VP of Sales Director Life and Annuity Services Manager Variable Life Service Manager, Call Center Manager; Customer Correspondence Global Workforce Expert, Certified International Keynote Speaker, Author, Master of Reinvention Manager, Life Contact Center, Life New Business, Policy Services Technology Consultant, Business Technology, Customer Service Second VP NGL Insurance Group NIIT Technologies, Inc NIIT Technologies, Inc Northwestern Mutual Novarica NTT DATA Ohio National Financial Services Ohio National Life OMA Insurance OneAmerica OneAmerica Financial Services Pega Systems Penn Mutual Preferred Mutual Insurance Company Protective Life Insurance Prudential Prudential Insurance Renaissance Renaissance RiverSource Life Insurance Company SaleMove SaleMove SDS Global Enterprises Securian Retirement Security Mutual Life Ins. Co. of New York

5 Claims VP Policy Service-Claims Life Policy Service Life Projects Manager Sales Executive Claims Consultant Claims Examiner, Policy Service Vice President Business Architect Director of Business Relations, IT Director, Customer Onboarding Bank Director Director - Bank Sales Manager AVP, Employer Services Innovation Specialist Assistant Vice President, Customer Service Assoc. Manager, Life Policy Services Senior Manager Client Advisor Client Advisor Director, Operations Assistant Vice President, Life Sales Senior Vice President Chief Experience Officer Director, Customer Care Director, Member Experience Sr. Manager, Customer Care Operations Strategy Consultant Director, IT Director, Life Operations Director, Operations Team Leader EOI Operations Manager Manager, Service Operations VP - IT Keynote Speaker Division Chief Director, Protection Experience Delivery Director, Customer Service Business Support Manager Director, EB Contact Center Security National Life Security National Life Shelter Insurance Shelter Insurance Smart Communications Standard Insurance Standard Insurance Standard Insurance State Farm State Farm Bank Striata Sun Life Financial Swiss Re Holding Corporation Tennessee Farmers Life The Cincinnati Life Insurance Company The Cincinnati Life Insurance Company The Co-operators The Co-operators The Hartford The Jacobson Group The Jacobson Group The Michelli Experience The Trustmark Companies Thrivent Financial Thrivent Financial Thrivent Financial TIAA TIAA TIAA United Home Life Unum Unum Unum UpFront Presentations US Department of VA USAA USAble Life Voya Financial Voya Financial

6 AVP Director Client Experience & Retention Director, Client Services and Sales Operations Support Director, Customer Service & Claims Business Development Business Development, Team Lead SVP Head of Marketing Voya Insurance and Annuity Company Western & Southern Life Western & Southern Life Woodmen Life WorkFusion WorkFusion WorkFusion

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