Products & Services Research Report Series

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1 Products & Services Research Report Series An Initial Overview of the Insurance Products Industry, Including Health Care Insurance, Disability Insurance, Long-Term Care Insurance, Property & Casualty Insurance, Annuities, & Life Insurance August 2010

2 TABLE OF CONTENTS INTRODUCTION, KEY FINDINGS, & EXECUTIVE SUMMARY...47 A SYNOPSIS OF THE FINANCIAL SERVICES INDUSTRY PRODUCT & SERVICE MARKETS...96 EVOLUTION OF THE INSURANCE BUSINESS Market History Early Phase Demutualization Phase Recent Phase Market Definition Health Care Insurance Disability Insurance Long-Term Care Insurance Property & Casualty Insurance Retirement Income (Annuities) Life Insurance Market Growth Insurance Companies Insurance Industry Employees Agents, Brokers, & Service Employees People Insured Policies in Force Amount of Coverage in Force Revenues Premiums First Year Premium Net Profits Leading Insurance Companies Employees People Insured Policies in Force Amount of Insurance Liabilities Amount of Insurance Coverage in Force Assets Policy Holders Surplus Premiums First Year Premiums Revenues Net Profits MARKET SEGMENTATION Health Care Insurance Market History Early Phase Middle Phase Recent Phase Market Definition Market Growth

3 People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Leading Health Care Insurance Companies People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Disability Insurance Market History Early Phase Middle Phase Recent Phase Market Definition Market Growth People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Leading Disability Insurance Companies People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Long-Term Care Insurance Market History Early Phase Middle Phase Recent Phase Market Definition Market Growth People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits

4 Leading Long-Term Care Insurance Companies People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Annuities & Other Retirement Income Products Market History Early Phase Middle Phase Recent Phase Market Definition Market Growth People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Leading Annuities & Other Retirement Income Product Companies People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Property & Casualty Insurance Market History Early Phase Catastrophe Phase Recent Phase Market Definition Market Growth People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Leading Property & Casualty Insurance Companies People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues

5 Net Profits Life Insurance Market History Early Phase Middle Phase Recent Phase Market Definition Market Growth People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits Industry Structure Leading Life Insurance Companies People Insured Policies in Force Amount of Coverage in Force Premiums First Year Premiums Revenues Net Profits MARKETS & DISTRIBUTION CHANNELS Direct Distribution Online Tools & Advice Online Brokerage Online Banking & Mortgages Online Insurance Financial Advisors Channels Retail Banks Full-Service Brokerage Firms Discount Brokerage Firms Independent Reps Fee-Based Financial Advisors Insurance Agents Upscale Channels Firms Institutional Channels Workplace Investing Endowments & Foundations Corporate Cash & Treasury Services Sovereign Wealth Funds & Other Foreign Investors International Channels English Speaking Countries Markets European, Middle East, & African Countries Markets Asia Pacific Markets Latin America Markets Offshore Markets FUTURE PREDICTIONS FOR THE INSURANCE BUSINESS

6 Continued Overall Industry Growth Emerging Products in Annuities, Property & Casualty Insurance, & Life Insurance..292 Product Commoditization & Focus on Cost Management Factors Driving Demand for Various Products Selective Health Care Opportunities Annuities Life Settlements Life Insurance Increasing Consumer Needs Driving Product Innovation Lack of Wholesaling Model Disasters Impacting the Property & Casualty Market Decline in Reinsurance Market Evolving Markets in the Financial Advisor & International Markets Insurance Agents to Continue Entering Related Businesses New Distribution Channels Entering Insurance Industry Banks Full-Service Brokers Online Financial Advisors Independent Advisors Global Markets Evolving Industry Structure Due to Acquisitions & Demutualization Insurance Company Acquisitions to Continue Demutualization to Continue Regulations to Tighten and Possibly Move to the Federal Level Capture Increasing Share of Life Insurance & Annuities Premium Income APPENDIX Profiles of Insurance Product Companies Ace American Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses YouDecide.Com Ace Bermuda Organization & Ownership Aegon History Businesses Aegon Americas Organization & Ownership Aetna History Early Phase Middle Phase Acquistion Phase Statistics Businesses Aetna Life Insurance

7 Corporate Health Insurance Organization & Ownership Affirmative Insurance Holdings History Statistics Businesses Insurance Organization & Ownership AFBA The 5 Star Association History Early Phase Investment Management Phase Mutual Fund Reorganization Phase Statistics Businesses Life Insurance Mutual Fund Health Plans Banking Life Planning Organization & Ownership AFLAC History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Allianz History Businesses Allianz Life Insurance Company of North America Fireman s Fund The Hartford Hartford Property & Casualty Hartford Life Hartford Investment Services Hartford Service Companies Hartford International Organization & Ownership Allmerica Financial History Early Phase Middle Phase Recent Phase Statistics Businesses The Hanover Insurance Company

8 The Citizens Insurance Company of America Organization & Ownership Allstate Financial History Early Phase Middle Phase Recent Phase Statistics Businesses Lincoln Benefit Life Glenbrook Life Northbrook Life Insurance Organization & Ownership American Equity Life Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership American Family Life Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses American Family Mutual Insurance American Standard Insurance American Family Financial Services American Family Brokerage American Family Securities Organization & Ownership American Financial Group History Early Phase Middle Phase Recent Phase Statistics Businesses Great American Financial Great American Life Great American Advisors Organization & Ownership American International Group (AIG) History Statistics Businesses General Insurance

9 Life Insurance & Retirement Services Financial Service Corporation (FSC) & Advantage Capital Asset Management Organization & Ownership American National Insurance Company History Early Phase SM&R Phase SM&R Mutual Fund Introductions Phase Statistics Businesses Insurance Securities Management & Research Organization & Ownership American Specialty Health Insurance (ASH) History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership American United Life Insurance Company History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Americo Life History Early Phase Middle Phase Recent Phase Statistics Businesses Americo Financial Life & Annuity Ohio State Life Great Southern Life United Fidelity Life Financial Assurance Life National Farmers Union Life Americo Life subsidiary National Farmers Union Life Organization & Ownership Ameriprise Financial History Businesses Riversource

10 Organization & Ownership Amerisafe History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Amica Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Arbella Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Assured Guaranty History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Assurant History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Atlantic American History Early Phase Middle Phase Recent Phase

11 Statistics Businesses Bankers Fidelity Life Insurance Beneficial Financial Group Organization & Ownership Aurora National Life Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Auto-Owners Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Aviva History Businesses Aviva USA America Investors Life Insurance Company Indianapolis Life Insurance Company Western Security Life Bankers Life Insurance Company of New York Aviva Capital Management Organization & Ownership Axa Group History Businesses Mutual of New York (MONY) Organization & Ownership Bank of America Corporation History Businesses Merrill Lynch Organization & Ownership Berkely Regional Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses

12 Insurance Organization & Ownership Berkshire Hathaway History Early Phase Middle Phase Recent Phase Statistics Businesses GEICO Government Employee Insurance General Re Symetra Financial Organization & Ownership Blackstone Group History Businesses UICI Organization & Ownership Blue Cross & Blue Shield History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Bristol West Holdings History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership California Casualty Group History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership California Physicians Service History Early Phase Middle Phase Recent Phase

13 Statistics Businesses Insurance Organization & Ownership Camico Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Chubb History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership CIGNA History Early Phase Middle Phase Recent Phase Statistics Businesses Connecticut General CIGNA Investment Management Organization & Ownership Cincinnati Financial Corporation History Early Phase Middle Phase Recent Phase Statistics Businesses Cincinnati Insurance Cincinnati Casualty Cincinnati Indemnity Cincinnati Life Insurance Organization & Ownership Citigroup History Businesses Primerica Organization & Ownership Civil Service Employees Insurance History

14 Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership CNA History Early Phase Middle Phase Recent Phase Statistics Businesses Continental Assurance Valley Forge Life Viacticus Organization & Ownership Conseco History Early Phase Middle Phase Recent Phase Statistics Businesses Green Tree Financial Bankers Life & Casualty Organization & Ownership Consumers Insurance Group History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Country Companies History Early Phase Middle Phase Recent Phase Statistics Businesses Country Mutual Insurance Cotton States Life Insurance Organization & Ownership CUNA Mutual Group History Businesses CUNA Mutual Life Insurance

15 Organization & Ownership Delphi Financial History Early Phase Middle Phase Recent Phase Statistics Businesses Reliance Standard Life Insurance Organization & Ownership Empire Healthchoice Assurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Erie Family Life Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Factory Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Organization & Ownership Farm Bureau Financial Services History Early Phase Middle Phase Recent Phase Statistics Businesses Farm Bureau Mutual Insurance Farm Bureau Life Insurance Organization & Ownership Federal Life Insurance Company History Early Phase Middle Phase Recent Phase

16 Statistics Businesses Insurance Organization & Ownership Federated Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Organization & Ownership Fidelity Investments History Businesses Fidelity Investments Life Organization & Ownership First Pet Life History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Forethought Financial Services History Early Phase Middle Phase Recent Phase Statistics Businesses Forethought Life American Industries Family Life Insurance Forethought Group Arkansas National Life Insurance Forethought Investment Management Arkansas National Life Organization & Ownership General Fire & Casualty History Early Phase Middle Phase Recent Phase Statistics Businesses Pets Best Organization & Ownership Generali History

17 Businesses Assicurazioni Generali Organization & Ownership Genworth Financial History GE Financial Businesses Phase GE Financial Assurance Phase Genworth Financial Phase Genworth Financial Acquisition Phase Statistics Businesses Protection Business Unit Mortgage Insurance Retirement Income & Investments Organization & Ownership Grange Mutual Casualty History Early Phase Middle Phase Recent Phase Statistics Businesses Organization & Ownership Guardian Life History Early Phase Growth Phase Recent Phase Statistics Businesses First Commonwealth Guardian Ballie Gifford Limited Innovative Underwriters Managed Dental Care Managed Dental Guard of New Jersey Managed Dental Guard of Texas One Health Plan Insurance Organization & Ownership Guggenheim Partners History Businesses The Security Benefit Group of Companies Insurance Security Global Investors Rydex Investments Organization & Ownership Guide Stone Financial History Early Phase Middle Phase

18 Recent Phase Statistics Businesses GuideStone Capital Management Organization & Ownership Health Care Services History Early Phase Middle Phase Recent Phase Statistics Businesses Blue Cross & Blue Shield of Texas Fort Dearborn Life Insurance Organization & Ownership Health Insurance Plans of Greater New York History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Highmark History Early Phase Middle Phase Recent Phase Statistics Businesses Highmark Life & Casualty Davis Vision Healthguard of Lancaster United Concordia Companies Organization & Ownership Horace Mann History Early Phase Middle Phase Recent Phase Statistics Businesses Horace Mann Insurance Teachers Insurance Horace Mann Life Insurance Horace Mann Property & Casualty Horace Mann Educator Benefits Consulting Organization & Ownership HSBC History

19 Businesses Household Finance Corinthian Insurance HSBC Insurance Brokers Organization & Ownership Illinois Mutual Life History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Independence Blue Cross History Early Phase Middle Phase Recent Phase Statistics Businesses The Carrier Insurance Amerihealth La Cruz Azul de Puerto Rico Organization & Ownership Infinity Property & Casualty History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership ING Group History Businesses Golden America First Columbian Life Northern Life Insurance Relia Star Life Insurance Security Conneticut Life Security Life of Denver USA Annuity & Life Organization & Ownership Iowa Farm Bureau History Early Phase Middle Phase Recent Phase Statistics

20 Businesses Insurance Organization & Ownership James River Group History Early Phase Middle Phase Recent Phase Statistics Businesses Organization & Ownership Jefferson National History Businesses Jefferson National Life American Life of New York Organization & Ownership JP Morgan Chase History Businesses Chase Insurance Direct Organization & Ownership Kaiser Permanente History Early Phase Middle Phase Recent Phase Statistics Businesses Kaiser Foundation Health Plan Organization & Ownership Kanawha Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Kansas City Life History Early Phase Middle Phase Recent Phase Statistics Businesses Sunset Life Sunset Securities Organization & Ownership KMG America

21 History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Legal & General Group History Businesses Banner Life insurance William Penn Life Organization & Ownership Liberty Mutual History Early Phase Middle Phase Recent Phase Statistics Businesses Liberty Mutual Liberty Financial Organization & Ownership Lifetime Healthcare History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Lincoln Financial Group (Lincoln National) History Businesses Jefferson Pilot First Penn Pacific Life Organization & Ownership Lloyds TSB History Businesses Lloyds of London Organization & Ownership Manulife Financial (Manufacturers Life) History Businesses John Hancock Organization & Ownership Mass Mutual Financial Group History

22 Early Phase Investment Management Phase Troubles Phase Re-Emergence Phase Statistics Businesses Domestic Insurance Mass Mutual International Mass Mutual Retirement Services & Financial Products Oppenheimer Funds MML Investors Services Organization & Ownership Medical Mutual of Ohio History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Mercury Insurance Group History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Met Life History Sleepy Times Phase Acquisitions Phase Public Company Phase Statistics Businesses Institutional Business Individual Business Met Life Auto & Home Met Life Bank International Business Reinsurance Investments Met Life Subsidiaries General American Hyatt Legal Plans Texas Life Insurance Company Travelers Life & Annuities Walnut Street Securities Tower Square Securities

23 Met Life s New England Life Insurance Company Organization & Ownership Minnesota Life Insurance Company History Early Phase Middle Phase Recent Phase Statistics Businesses Core Insurance Business Securian Financial Services Organization & Ownership Mutual of America Life Insurance Company History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Mutual of Omaha History Early Phase Middle Phase Recent Phase Statistics Businesses United of Omaha Life Kirkpatrick Pettis Organization & Ownership National Atlantic Holdings History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership National Heritage Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership National Interstate History

24 Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership National Life Group History Early Phase Middle Phase Recent Phase Statistics Businesses National Life of Vermont Life Insurance Company of the Southwest National Retirement Plan Advisors American Guaranty & Trust Sentinel Companies NL Capital Management Equity Services Organization & Ownership National States Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership National Western Life History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Nationwide History Early Phase Middle Phase Recent Phase Statistics Businesses Property & Casualty Insurance Life Insurance & Retirement Savings Asset Management Organization & Ownership

25 New Jersey Manufacturers Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership New York Life History Nautilus Insurance Company Phase New York Life Establishment Phase Early Growth Phase Recent Growth Phase Retirement Income Security Phase Statistics Businesses Life Insurance Retirement Income Security New York Life Investment Management New York Life International Argentina China Hong Kong India Mexico Philippines South Korea Taiwan Thailand Specialty Markets Organization & Ownership Norcal Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership North American Company for Life & Health History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance

26 Organization & Ownership Northwestern Mutual History Early Phase Growth Phase Maturity Phase Statistics Businesses Northwestern Mutual Life Insurance Company Northwestern Mutual Long-Term Care Insurance Company Northwestern Mutual Trust Company Northwestern Mutual Investment Services Organization & Ownership Odyssey Re Holdings History Early Phase Middle Phase Recent Phase Statistics Businesses Odyssey America Reinsurance Organization & Ownership Ohio National Financial Services History Early Phase Middle Phase Recent Phase Statistics Businesses On Equity Sales Company (ONESCO) Organization & Ownership Old Mutual History Businesses Fidelity & Gauranty Life Americom Life & Annuity Organization & Ownership Old Republic International Corporation History Early Phase Middle Phase Recent Phase Statistics Businesses Old Republic Insurance Company Bituminous Insurance Companies Great West Casualty Company Republic Mortgage Insurance Company Organization & Ownership One Beacon Insurance History

27 Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership PacifiCare History Early Phase Middle Phase Recent Phase Statistics Businesses PacifiCare of California American Medical Organization & Ownership Pacific Life History Early Phase Middle Phase Recent Phase Statistics Businesses Life Insurance Annuities & Mutual Funds Institutional Products Group Insurance Organization & Ownership Pan American Life History Early Phase Middle Phase Recent Phase Statistics Businesses Pan American Financial Advisors Organization & Ownership Pennsylvania Lumberman s Mutual Life History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Pennsylvania Mutual Life Insurance History Early Phase Middle Phase

28 Recent Phase Statistics Businesses Horner, Townsend, & Kent Janney Montgomery Scott Organization & Ownership Penn Treaty American History Early Phase Middle Phase Recent Phase Statistics Businesses Penn Treaty Network America Insurance American Network Insurance American Independent Insurance Company of New York Organization & Ownership Power Corporation of Canada History Businesses Great West Lifeco Canada Life of America Canada Life Financial Great West Life & Annuity Great West Life Assurance London Insurance Group Organization & Ownership Presidential Life Group History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Primus Guaranty History Businesses Insurance Organization & Ownership Principal Financial Group History Early Phase Middle Phase Recent Phase Statistics Businesses US Asset Accumulation Global Asset Management

29 International Asset Management & Accumulation Life & Health Insurance Organization & Ownership Pro Century History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Progressive History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Protective Life History Early Phase Middle Phase Recent Phase Statistics Businesses West Coast Life Pro Equities Organization & Ownership Prudential Financial History First 100 Years Phase Troubles Phase Simplifying & Streamlining Phase Executing & Continued Issues Phase Statistics Businesses Insurance Prudential Investments Real Estate Business-to-Business Services Organization & Ownership Pyramid Life History Early Phase Middle Phase Recent Phase Statistics Businesses

30 Insurance Organization & Ownership Republic Companies Group History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Safeco Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Safeco Investment Services Organization & Ownership Saint Paul Travelers History Early Phase Middle Phase Recent Phase Statistics Businesses Premier Insurance Gulf Insurance Organization & Ownership Sammons Financial History Early Phase Middle Phase Recent Phase Statistics Businesses Midland National Life Insurance Organization & Ownership Sea Bright Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Security Mutual Life History Early Phase

31 Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Sentry Mutual Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Shelter Insurance Company History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Southern Farm Group History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Specialty Underwriters Alliance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Stancorp Financial History Early Phase Middle Phase Recent Phase Statistics Businesses Standard Insurance Company Organization & Ownership

32 State Compensation Insurance Fund History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership State Farm History Statistics Businesses Property & Casualty Life Insurance, Health, & Annuities State Farm Bank Mutual Funds Organization & Ownership Sun Life Financial History Businesses Massachusetts Financial Services Organization & Ownership Swiss Re History Businesses Life Reassurance Reassure American Life Swiss Re life & Health Organization & Ownership The Charles Schwab Corporation History Businesses Insurance Organization & Ownership The Doctors Company History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Phoenix Investment Partners History Businesses Phoenix Chart Oak Trust Kayne Anderson Rudnick Investment Management Duff & Phelps Roger Engemann

33 Oakhurst Zweig Capital West Addison Capital Management Walnut Asset Management Phoenix Investment Partners Organization & Ownership The Physicians Mutual Insurance Company History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership The Prudential History Businesses Jackson National Life Organization & Ownership Thrivent Financial for Lutherans History Statistics Businesses Organization & Ownership Teachers Insurance & Annuity Association-College Retirement Equities Fund (TIAA- CREF) History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Torchmark Corporation History Early Phase Middle Phase Recent Phase Statistics Businesses United American Insurance Organization & Ownership Tower Group History Early Phase Middle Phase Recent Phase Statistics

34 Businesses Insurance Organization & Ownership Transatlantic Holdings History Early Phase Middle Phase Recent Phase Statistics Businesses Transatlantic Reinsurance Company Organization & Ownership Unicare Life & Health Insurance Company History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Unifi Companies History Early Days of Ameritas, Acacia, & Union Central Life Phase Modern Days of the Individual Companies Phase Unifi Years Phase Statistics Businesses Ameritas Acacia Union Central Life Calvert Carillon Investments Summit Investment Partners Organization & Ownership United Health Group History Early Phase Middle Phase Recent Phase Statistics Businesses Golden Rule Insurance Company Organization & Ownership Unitrin Group History Early Phase Middle Phase Recent Phase Statistics Businesses Property & Casualty Insurance

35 Life & Health Insurance Consumer Finance Organization & Ownership UNUM Provident History Early Phase Middle Phase Recent Phase Statistics Businesses Paul Revere Life Insurance Company Organization & Ownership United States Auto Association (USAA) History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Veterinary Pet Services History Early Phase Middle Phase Recent Phase Statistics Businesses Pet Insurance Organization & Ownership Welcome Funds History Early Phase Middle Phase Statistics Businesses Life Settlement Brokerage Organization & Ownership Wellmark History Early Phase Middle Phase Recent Phase Statistics Businesses Wellmark Blue Cross & Blue Shield of South Dakota Wellmark Blue Cross & Blue Shield of Iowa Organization & Ownership Wellcare Health Plans History Early Phase

36 Middle Phase Recent Phase Statistics Businesses Health Insurance Organization & Ownership Well Point History Early Phase Middle Phase Recent Phase Statistics Businesses Blue Cross of California Anthem Health Plans Blue Cross & Blue Shield of Georgia Blue Cross & Blue Shield of Wisconsin Lumenos Right Choice Managed Care Organization & Ownership Western Southern Financial History Early Phase Middle Phase Recent Phase Statistics Businesses Western & Southern Life Insurance Integrity Life Insurance Columbus Life Insurance Company Capital Analysts Organization & Ownership White Mountains Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Esurance Organization & Ownership Zenith National Insurance History Early Phase Middle Phase Recent Phase Statistics Businesses Insurance Organization & Ownership Zurich Financial

37 History Businesses Farmers Insurance Group Organization & Ownership Profiles of Insurance Company Service Providers Alabama State Government History Departments Department of Insurance Organization & Ownership Alaska State Government History Departments Department of Insurance Organization & Ownership Alliance of American Insurers History Businesses Organization & Ownership AM Best Company History Businesses Organization & Ownership American Academy of Actuaries History Businesses Organization & Ownership American Association of Life Underwriters (AALU) History Businesses Conferences Organization & Ownership American Bankers Association History Businesses ABA Insurance Association Organization & Ownership American Council of Life Insurers (ACLI) History Businesses Organization & Ownership American Insurance Association History Businesses Organization & Ownership American Risk & Insurance Association History Businesses Organization & Ownership American Society of Pension Professionals & Actuaries (ASPPA) History

38 Businesses Organization & Ownership America s Health Insurance Plans History Businesses Organization & Ownership Arizona State Government History Departments Department of Insurance Organization & Ownership Arkansas State Government History Departments Department of Insurance Organization & Ownership Association of Health Insurance Agents History Businesses Organization & Ownership Association of Home Office Underwriters History Businesses Organization & Ownership Association of Insurance & Financial Advisors History Businesses Organization & Ownership Banc Insurance Services History Businesses Organization & Ownership California State Government History Departments Department of Insurance Organization & Ownership Center for Insurance Research History Businesses Organization & Ownership College of Insurance History Businesses Organization & Ownership Colorado State Government History Departments Department of Insurance Organization & Ownership Conference of Consulting Actuaries

39 History Businesses Organization & Ownership Connecticut State Government History Departments Department of Insurance Organization & Ownership Consumer Credit Insurance Association History Businesses Organization & Ownership Consumer Federation of America History Businesses Organization & Ownership Council of Insurance Agents & Brokers History Businesses Organization & Ownership Delaware State Government History Departments Department of Insurance Organization & Ownership District of Columbia Government History Departments Department of Insurance Organization & Ownership DST Systems History Businesses DST Health Solutions Organization & Ownership Florida State Government History Departments Department of Insurance Organization & Ownership Georgia State Government History Departments Department of Insurance Organization & Ownership Griffith Foundation for Insurance Education History Businesses Organization & Ownership Hawaii State Government History

40 Departments Department of Insurance Organization & Ownership Idaho State Government History Departments Department of Insurance Organization & Ownership Illinois State Government History Departments Department of Insurance Organization & Ownership Independent Insurance Agents of America History Businesses Organization & Ownership Indiana State Government History Departments Department of Insurance Organization & Ownership Insurance Accounting & Systems Association History Businesses Organization & Ownership Insurance & Financial Communicators Association History Businesses Organization & Ownership Insurance Information Institute History Businesses Organization & Ownership Insurance Marketplace Standards Association History Businesses Organization & Ownership Insurance Services Office History Businesses Organization & Ownership Insured Retirement Institute History Businesses National Association of Variable Annuities Organization & Ownership International Claim Association History Businesses Organization & Ownership

41 International Insurance Society History Businesses Organization & Ownership Iowa State Government History Departments Department of Insurance Organization & Ownership Kansas State Government History Departments Department of Insurance Organization & Ownership Kentucky State Government History Departments Department of Insurance Organization & Ownership Life Insurance Marketing & Research Association (LIMRA) History Businesses Organization & Ownership Life Office Management Association (LOMA) History Businesses Organization & Ownership Life Plans History Businesses Organization & Ownership Long-Term Care Learning Institute History Businesses Organization & Ownership Louisiana State Government History Departments Department of Insurance Organization & Ownership Maine State Government History Departments Department of Insurance Organization & Ownership Maryland State Government History Departments Department of Insurance Organization & Ownership Massachusetts State Government

42 History Departments Department of Insurance Organization & Ownership Medical Information Bureau Group (MIB) History Businesses Organization & Ownership Michigan State Government History Departments Department of Insurance Organization & Ownership Million Dollar Roundtable (MDRT) History Businesses Organization & Ownership Minnesota State Government History Departments Department of Insurance Organization & Ownership Mississippi State Government History Departments Department of Insurance Organization & Ownership Missouri State Government History Departments Department of Insurance Organization & Ownership Montana State Government History Departments Department of Insurance Organization & Ownership Mr. Long Term Care History Businesses Organization & Ownership National Association of Independent Life Brokerage Agencies History Businesses Organization & Ownership National Association of Insurance Commissioners (NAIC) History Businesses Organization & Ownership National Association of Insurance & Financial Advisors History

43 Services Organization & Ownership National Association of Mutual Insurance Companies History Businesses Organization & Ownership National Association of Professional Insurance Agents History Businesses Organization & Ownership National Association of Registered Agents & Brokers History Businesses Organization & Ownership National Fraternal Congress of America (NFCA) History Businesses Organization & Ownership National Organization of Life & Health Insurance Gauranty Associations History Businesses Organization & Ownership Nebraska State Government History Departments Department of Insurance Organization & Ownership Nevada State Government History Departments Department of Insurance Organization & Ownership New Hampshire State Government History Departments Department of Insurance Organization & Ownership New Jersey State Government History Departments Department of Insurance Organization & Ownership New Mexico State Government History Departments Department of Insurance Organization & Ownership New York State Government History Departments Department of Insurance

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