Cottage Rental Contract

Transcription

1 Cottage Rental Contract Index P. 1 Terms of Payment P. 2 Security Deposit P. 2 Cancellation Policy P. 3 Amenities and Services Offered P. 4 Rental Conditions P. 5 Check-out Instructions P. 5 Rules General P. 6 Animals P. 7 Hot Tub P. 8 Acceptance of Cottage Rental Contract P. 9 The non-compliance with the present contract may incur additional fees. These fees will be set on a case by case basis. No warning will be issued. 1

2 Terms of Payment and Security Deposit Terms of Payment 25 % of the total on reservation. 25 % of the total 30 days before arrival. From credit card on file Balance on arrival (cash, debit, credit). Security deposit by credit card only. Last minute reservation: 50% of total on reservation. Balance on arrival (cash, debit, credit) Security deposit by credit card only. Security deposit The security deposit is a credit card preauthorization that is released 5 to 7 business days following your departure if all commitments of this present contract are respected. In case of a violation, the deposit is retained while we manage the claim. Once it is settled, the amount of the penalty is drawn on your credit card and a copy will be sent to you on demand. 2

3 Cancellation Policy New policy implemented on June 1 st 2016 for all new reservations made as of June 1 st Cottage of 15 people and less: More than 30 days before arrival: Less than 30 days before arrival: Cottage of 16 people or more: Less than 24 hours following the reservation: no cancellation fees. Less than 48 hours before arrival: no reduction possible in the number of people. Règlements généraux Cancellation fees of 100$ + taxes non-refundable. Possibility of changing dates and/or cottage depending on availability and current rates. Deposit is non-refundable (50% of total amount). No date and/or cottage changes possible. More than 60 days before arrival: Cancellation fees of 250$ + taxes non-refundable. Possibility of changing dates and/or cottage depending on availability and current rates. Less than 60 days before arrival: Deposit is non-refundable (25% of total amount). No date and/or cottage changes possible. Less than 30 days before arrival: Deposit is non-refundable (50% of total amount). No date and/or cottage changes possible. Last minute reservation: Less than 24 hours following the reservation Possibility of changing dates and/or cottage depending on availability and current rates. More than 24 hours following the reservation: Deposit is non-refundable (50% of total amount). No date and/or cottage changes possible. Cancellation reasons: Whatever the reason of the cancellation (weather, driving conditions, natural disasters, sickness, death in the family, or all other situations) Au Chalet en Bois Rond is released from all responsibility. 3

4 Amenities and Services Offered Amenities: Not available in all cottages, ask us about it: Wi-Fi, cable/satellite, washer-dryer. Contact the reception office or look up the cottage on our Web site. We are not responsible if the cottage of your choice does not have one or some of these amenities upon reservation. Free Wi-Fi is available at the reception office. Ask our staff. Included with your rental: - Bedding and pillows - 1 bath towel and 1 face cloth per person - Rags, dish cloths, dish detergent - Paper towels, toilet paper and tissue paper - Dishes, utensils, baking dishes, pots and pans, Chinese fondue pots (fuel not included) - 1 bag of wood and 1 pack of kindling, fire pit outside - BBQ with propane. Do not hesitate to contact the reception office at all times. Our team is available before, during and after your stay with us to offer you the best experience. We look forward to greeting you! Other services: Take out catering services or in our reception hall are available on reservation. Reception room available for group rentals. We welcome companies, families, weddings and all other groups. Ask us about it! Souvenir shop and convenience store. Public beach with volleyball field, picnic area and playground set for children. Boat rental at Loutres Lake or at the St-Anne River ($). Golf cart and snowmobile rental depending on season ($). Certain conditions apply. For medical emergencies, dial An emergency service is also available 24/7. 4

5 Rental Conditions and Check-Out Instructions The non-compliance with the present contract may incur additional fees and/or expulsion without refund. These fees will be set on a case by case basis. Conditions Must be 21 years and older. Arrival*: 4 pm Check-out: 12 pm (noon) * For the Étincelle cottage only: Check-in is at 5 pm only. A penalty will be charged automatically if the cottage is not vacated at 12 pm (noon). For an arrival outside of opening hours, the customer-lessee must notify Au Chalet en Bois Rond who will then inform the customer of the procedure to follow. You can access the public areas of the village at 1 pm on the day of your arrival. Access to the cottage is guaranteed at 4 pm only, except for the cottage Étincelle whose arrival is at 5 pm only. Early show and late check-out: options available at less than 48 hours notice. Hours to be confirmed depending on the cottage. Au Chalet en Bois Rond can refuse an early show or a late check-out depending on rentals and availabilities. Check-out Instructions Collect all garbage (black bag) and recycling (clear bag), inside and outside, and put the bags in the garbage cans outside by the entrance door. Sweep the floors. Clean all the dishes and put them back in their place. Clean the BBQ as you use it. Replace accessories and furniture where you found it (inside and outside). Turn off the lights, close all windows and lock the door. Bring the keys with the keychain back to the reception office. If not handed over at check-out: variable costs ($). 5

6 General rules This is your notice. The non-compliance with these rules may incur additional fees. These fees will be set on a case by case basis. 1. FIREWORKS and/or SKY LANTERNS ARE PROHIBITED. You may be expulsed without refund. CAMPFIRE allowed if the risk of fire issued by the SOPFEU is equal or less than moderate. Ask at the reception office on arrival if it is possible to light campfires. Use only the fireplaces provided for this purpose. Extreme campfires are prohibited. 2. MAXIMUM CAPACITY OF THE COTTAGE: It is prohibited to exceed the maximum capacity posted on the Web site of Au Chalet en Bois Rond. It is your responsibility to notify Au Chalet en Bois Rond if you are having a party at the cottage with or without visitors or with extra people staying overnight. Certain conditions apply. You may be fined, expulsed or your access to the site/cottage may be refused without refund 3. PARTIES, EXCESSIVE NOISE, MUSIC, ETC.: Curfew is at 10 pm; if we must compensate a client who has lodged a complaint against you, you will be charged. This is your notice. It is prohibited to play music outside at all times. It is your responsibility to notify Au Chalet en Bois Rond if you are having a party at your cottage with or without visitors. Certain conditions apply. You may be fined, expulsed or your access to the site/cottage may be refused without refund. 4. CAMPING IS PROHIBITED: No tents, trailer-tents, caravans, RVs, marquees or all other article falling into this category are authorized on the property of the cottages. 5. NON-SMOKING: All cottages are non-smoking. 300$ fine. 6. IT IS PROHIBITED TO FEED THE DUCKS in order to protect our wildlife and the environment! 7. WATERCRAFTS: It is prohibited to dock or use your own personal crafts on the lakes. No motors are allowed on the lakes. The boat launch on the St-Anne River is accessible for all types of crafts. Maximum of 9 hp motor. Provincial laws apply. The tranquillity of the waterside residents must be respected at all times. Craft rental available on site. Ask us about it! 8. FISHING: Loutres Lake: a fishing right is necessary for fishing, on sale at the reception office. River: Provincial permit necessary and provincial laws apply, sold at a point of service nearby (plan its purchase before your arrival). 9. SWIMMING: WITHOUT supervision in the lakes and in the river at your own risks. Flotation jackets strongly recommended. 10. SNOWMOBILE: It is strictly prohibited to ride your snowmobile on the grounds of the cottages, the walking/snowshoeing/dogsledding trails and the frozen lakes. You must stay on the federated trails and/or on the main roads and respect all road signs. You can access the federated trails directly from the village with a right of access. Snowmobile rental available on site. Ask us about it! 11. ATV are PROHIBITED. 6

7 ANIMALS The non-compliance with these rules may incur additional fees. These fees will be set on a case by case basis. SECURITY MESURE: During the winter season, your dogs must be kept at a great distance from the dogsledding dogs and trails! Dogs and cats are accepted at certain cottages for a fee ($). Please mention the presence of an animal to the clerk upon reservation. Conditions: - Maximum of 2 animals per cottage; - Animals must be trained; - Excrements must be picked up at all times in all places; - Dogs must have claws cut and cats must be declawed; - It is prohibited to leave an animal unattended in the cottage; - Keep the barking to a minimum; - Animals must be on a leach or tied up at all times, whether in the yard or in the public places; Responsibilities : - All animal present in the cottage is under the responsibility of the lessee; - If any damage is done by the animal inside or outside of the cottage, the lessee will be held accountable of said damages; - The security deposit given at check-in will be used to pay for the damages caused by an animal. 7

8 HOT TUB The non-compliance with these rules may incur additional fees. These fees will be set on a case by case basis. HOT TUB USE Please shower (without soap) before using the hot tub. DO NOT POUR ANY PRODUCT in the hot tub: soaps, body lotion, sunscreen, bubble bath, beverages, alcohol, all other products, etc. Use only CANS OR PLASTIC GLASSES in the hot tub to prevent personal injury or damage to the hot tub. Rehydrate yourself often. Do not put food, glass or paper on the side of the hot tub. For people suffering from skin problems or any kind of disease, follow your doctor s advice before using the hot tub. Close the lid after each use. Do not stay in the hot tub for an extended period of time. Au Chalet en Bois Rond is not responsible for the delay in use if we must proceed to a filling after an excessive use of the hot tub. TEMPERATURE CONTROL: Always wait for the numbers on the board to stop flashing before using another function (jets or lights). This might deprogram the hot tub and keep you from using it to your convenience. Over 104 F, the hot tub products are less effective and can cause health hazards. The maximum recommended temperature is 100 F. COVER: Unclip the straps and always clip them back after each use. Always be 2 people to open and close the hot tub cover. Never let it fall back. Carry it over until it rests on its support. N.B.: The day of your departure, it is possible that a technician comes to clean the hot tub between 8:30 am and 12:00 pm. 8

9 Signing of the Rental Contract at Check-in Client Name: (Name in bold letters) Rental Dates: Cottage Name: Reservation Number: I acknowledge that I have received and read the Rental Contract sent with my reservation confirmation by Au Chalet en Bois Rond (an additional copy can be provided on demand). I commit, during my entire stay, to: - Respect the rental contract, its conditions, rules, instructions, forms of payment, security deposit requirements and cancellation policy specified in the previous pages. - Treat with caution and diligence the cottage and its yard, their contents, equipment and material as well as those of all public places of Au Chalet en Bois Rond. - Declare all damages or thefts that occur during the stay. - Leave the leased premises, at the end of the stay, in the state of cleanliness stipulated in the check-out procedures. - Pay all additional costs incurred by the non-compliance of my engagement and/or compensate all other people that have suffered damages and/or inconveniences during my stay. I agree to release and hold harmless Au Chalet en Bois Rond from any and all claims. - Respect, in my name and in the name of all others that I have allowed in the cottage, the contract and the rental terms and conditions of the present document. In case of a breach of contract, the security deposit is withheld during the handling of your file. Once your file is closed, the amount of the penalty will be cashed on your credit card and a copy of the receipt will be sent upon request. If the amount of the deposit is insufficient, the lessee gives us authorization to charge on his credit card all excess amount to pay for all damages. I declare having read and understood each of these commitments. Signature Date 9