Benefits Handbook Date September 1, Contact Information Marsh & McLennan Companies

Transcription

1 Date September 1, 2018 Marsh & McLennan Companies

2 For questions not answered in this handbook, or to follow up on a claim, learn more about a network, etc., please use the contact information below. Medical Aetna Anthem BlueCross BlueShield Aetna P.O. Box El Paso, TX Phone: Website: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefits Manager Express Scripts P.O. Box 2187 Lee s Summit, MO Phone: Website: Group #: MMCRX05 Anthem BlueCross BlueShield P.O. Box Atlanta, GA Phone: * Website: Group #: *For inquiries regarding services or benefits prior to January 1, 2014, call (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefits Manager Express Scripts P.O. Box 2187 Lee s Summit, MO Phone: Webster: Group #: MMCRX05 Date September 1,

3 Kaiser HMSA s Health Plan Hawaii Plus HMO Kaiser Permanente Northern and Southern CA Kaiser Foundation Health Plan, Inc. Special Services Unit P.O. Box Oakland, CA Phone: Northern California Group #: Southern California Group #: Kaiser Permanente - CO Kaiser Foundation Health Plan of Colorado P.O. Box Denver, CO Phone: Colorado Group #: Kaiser Permanente - GA Kaiser Permanente P.O. Box Denver, CO Phone: Georgia Group #: Kaiser Permanente MAS (Virginia/Maryland/Washington D.C.) Kaiser Permanente P.O. Box Denver, CO Phone: Virginia/Maryland/Washington D.C. Group #: Kaiser Permanente NW (Oregon/Washington) Kaiser Foundation Health Plan of the Northwest Kaiser Permanente Claims Administration P.O. Box Denver, CO Phone: Oregon/Washington Group #: Website: HMSA P.O. Box 860 Honolulu, HI Phone: Website: Group #: and (COBRA) (Be sure to check your claim form or instructions for the address of the claims processing office.) Date September 1,

4 HMSA s Preferred Provider Plan UnitedHealthcare Trion Dental HMSA P.O. Box 860 Honolulu, HI Phone: Website: Group #: and (COBRA) (Be sure to check your claim form or instructions for the address of the claims processing office.) UnitedHealthcare P.O. Box Atlanta, GA Phone: Website: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefits Manager Express Scripts P.O. Box 2187 Lee s Summit, MO Phone: Website: Group #: MMCRX05 COBRA Administrator For election forms and premium payments: Trion Group, Inc. P.O. Box 2672 Omaha, NE For all other correspondence: Trion Group, Inc Renaissance Boulevard King of Prussia, PA Phone: , any business day, 8:30 a.m. to 5:30 p.m., Eastern time. Website: Retiree Medical Billing Administrator Trion Group, Inc. Phone: , any business day, 8:30 a.m. to 5:30 p.m., Eastern time. Date September 1,

5 Dental Plan Metropolitan Life Insurance Company (MetLife) One Madison Avenue New York, NY Phone: Website: (enter Marsh & McLennan Companies in the account sign in box to enter your company name) Standard Group #: Premier Group#: Vision Vision Care Plan VSP Phone: Online chat: Low Option Group #: High Option Group #: Spending Accounts Dependent Care Flexible Savings Account Health Care Flexible Savings Account Health Savings Account (HSA) Trion Spending Account Service Center FSA Claims Processing 2300 Renaissance Blvd. King of Prussia, PA Phone: Fax: Website: Group #: Trion Spending Account Service Center FSA Claims Processing 2300 Renaissance Blvd. King of Prussia, PA Phone: Fax: Website: Group #: Trion Spending Account Service Center 2300 Renaissance Blvd. King of Prussia, PA Phone: Fax: Website: Group #: Date September 1,

6 Limited Purpose Health Care Flexible Savings Account Insurance Basic Life Insurance Plan Trion Spending Account Service Center FSA Claims Processing 2300 Renaissance Blvd. King of Prussia, PA Phone: Fax: Website: Group #: Metropolitan Life Insurance Company 200 Park Avenue New York, NY Group #: (Be sure to check your claim form for the address of the claims processing office.) For general information: Employee Service Center Phone: , any business day, 8 a.m. to 8 p.m., Eastern time. MetLife Group Life Claims P.O. Box 3016 Utica, NY MetLife Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Metropolitan Life Insurance Company Phone: Date September 1,

7 Business Travel Accident Insurance Plan National Union Fire Insurance Company of Pittsburgh, Pa (National Union), an AIG Company P.O. Box Shawnee Mission, KS Phone: Policy Number: GTP A National Union Fire Insurance Company of Pittsburgh, Pa (National Union), an AIG Company AIG A&H Claims Division P.O. Box Shawnee Mission, KS Phone: Fax: For appealing a claim National Union Fire Insurance Company of Pittsburgh, Pa, an AIG Company AIG A&H Claims Division P.O. Box Shawnee Mission, KS Phone: Fax: AandH.ClaimsSubmissions@AIG.com Date September 1,

8 Group Variable Universal Life Insurance Plan Personal Excess Liability Insurance Plan Metropolitan Life Insurance Company Tesson Ferry Road Mail Code A2-10 St Louis, MO Group #: For general information: Mercer Voluntary Benefits Phone: , Monday - Friday, 8 a.m p.m., Eastern time [You will be transferred to a MetLife GVUL Customer Service Representative.] Metropolitan Life Insurance Company Tesson Ferry Road Mail Code A2-10 St Louis, MO Metropolitan Life Insurance Company Tesson Ferry Road Mail Code A2-10 St Louis, MO For converting your coverage: Mercer Voluntary Benefits Phone: , Monday - Friday, 8 a.m p.m., Eastern time [You will be transferred to a MetLife GVUL Customer Service Representative.] Website: Mercer Health & Benefits Administration Phone: , any business day, 8 a.m. to 6 p.m. Eastern time. Website: Group #: GPE Date September 1,

9 Long Term Care Insurance Plan Genworth Life Insurance Company Group Processing Center Marsh & McLennan Companies P.O. Box St. Paul, MN Telephone: Policy Numbers: and Genworth Life Insurance Company Group Processing Center Marsh & McLennan Companies P.O. Box St. Paul, MN Genworth Life Insurance Company Group Processing Center Marsh & McLennan Companies P.O. Box St. Paul, MN Date September 1,

10 Voluntary AD&D Plan Disability National Union Fire Insurance Company of Pittsburg, Pa (National Union), an AIG Company P.O. Box Shawnee Mission, KS Phone: Active Group #: PAI Retired Group #: PAI (Be sure to check your claim form for the address of the claims processing office.) National Union Fire Insurance Company of Pittsburg, Pa (National Union), an AIG Company AIG A&H Claims Division P.O. Box Shawnee Mission, KS Phone: National Union Fire Insurance Company of Pittsburg, Pa (National Union), an AIG Company AIG A&H Claims Division P.O. Box Shawnee Mission, KS Phone: For converting your coverage: AIG American Home Assurance Company c/o Reuben Warner Associates 1655 Richmond Avenue Staten Island, New York Phone: Fax: Date September 1,

11 Basic Long Term Disability Long Term Disability Bonus Income Plan Optional Long Term Disability Short Term Disability Hartford Life and Accident Insurance Company P.O. Box Lexington, KY Phone: Fax: Policy #: GLT For filing an appeal: Hartford Life and Accident Insurance Company Appeals Unit P.O. Box Lexington, KY Fax: Hartford Life and Accident Insurance Company P.O. Box Lexington, KY Phone: Fax: Policy #: GLT For filing an appeal: Hartford Life and Accident Insurance Company Appeals Unit P.O. Box Lexington, KY Fax: Hartford Life and Accident Insurance Company P.O. Box Lexington, KY Phone: Fax: Policy #: GLT For filing an appeal: Hartford Life and Accident Insurance Company Appeals Unit P.O. Box Lexington, KY Fax: Hartford Life and Accident Insurance Company Employee Service Center (Leave Management Team) Prompt #7 Date September 1,

12 Individual Disability Insurance Investment and Savings Employee Stock Purchase Plan Benefit Equalization Plan Unum Group The Benefits Center P.O. Box Columbia, SC Phone: (Monday Friday, 8:00 am to 8:00 pm ET) Fax: For filing an appeal: Unum Group The Appeals Unit PO Box Worcester, MA Fax: For more information after stock is purchased, contact the Plan s service provider, Fidelity Investments: Attn: Employee Stock Plan Services 100 Howe Drive Mailzone HSGD Covington, KY Website: Stock Plan Services: TDD/Hearing Impaired: Outside the United States: Stock Plans Services International: Fidelity.com/globalcall Plan Administrator Benefit Equalization Plan Plan Administrator Benefit Equalization Plan Date September 1,

13 Marsh & McLennan Companies Retirement Plan Marsh & McLennan Companies 401(k) Savings & Investment Plan Plan Administrator Marsh & McLennan Companies Retirement Plan Plan Administrator Marsh & McLennan Companies Retirement Plan Plan Administrator Marsh & McLennan Companies 401(k) Savings & Investment Plan Plan Administrator Marsh & McLennan Companies 401(k) Savings & Investment Plan Date September 1,

14 MMA 401(k) Savings & Investment Plan Supplemental Savings & Investment Plan Supplemental Retirement Plan Employee Programs and Policies Voluntary Offerings Plan Administrator MMA 401(k) Savings & Investment Plan Plan Administrator MMA 401(k) Savings & Investment Plan Plan Administrator Supplemental Savings & Investment Plan Plan Administrator Supplemental Savings & Investment Plan Plan Administrator Supplemental Retirement Plan Plan Administrator Supplemental Plan Date September 1,

15 Accident Insurance Choice Auto and Home Insurance Program Critical Illness Hospital Indemnity Identity Protection Benefit Program Metropolitan Life Insurance Company P.O. Box Lincoln, NE Phone: GET MET8 Website: To receive a quote, apply for coverage, or ask questions: Contact: Mercer Health & Benefits Administration Phone: , any business day, 8 a.m. to 6 p.m. Eastern time. Website: Metropolitan Life Insurance Company P.O. Box Lincoln, NE Phone: GET MET8 Website: Metropolitan Life Insurance Company P.O. Box Lincoln, NE Phone: GET MET8 Website: InfoArmor 7001 N. Scottsdale Road Suite 2020 Scottsdale, AZ Phone: Website: Date September 1,

16 Legal Assistance Plan Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH Phone: Website: Group #: 130 (This is the main business address for the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH For converting your coverage: Hyatt Legal Plans, Inc. Phone: Website: Date September 1,

17 Personal Life Insurance Plan Pet Insurance Plan Additional Programs Ayco s SurvivorSupport Financial Counseling Service Unum 1 Fountain Square Chattanooga, TN Phone: Group #: Contact: Mercer Health & Benefits Administration Phone: Unum The Benefits Center P.O. Box Columbia, SC Phone: Fax: Unum The Benefits Center Appeals Unit 1 North P.O. Box Chattanooga, TN Fax: Nationwide Phone: Website: The Ayco Company, L.P., A Goldman Sachs Company One Wall Street Albany, NY Phone: Norman business hours are Monday through Friday, 8:00 a.m. 5:00 p.m. Eastern time, with evening appointments available. Date September 1,

18 Best Doctors Program Bright Horizons Back-up Care Advantage Program Employee Assistance Program (EAP) Best Doctors 1 Boston Place, 32 nd Floor Boston, MA Phone: Website: Best Doctors 1 Boston Place, 32 nd Floor Boston, MA Best Doctors 1 Boston Place, 32 nd Floor Boston, MA For COBRA coverage: Trion Phone: Back-up Care Advantage Program Phone: hours a day, 7 days a week Website: Go to The login information for the website is as follows: username = MMCo and password = 4Backup. Cigna Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA Phone: Cigna Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA Cigna Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA For COBRA coverage: Trion Phone: Website: The Employer ID is mmc. The Employer ID is needed only for initial registration. Upon registration, create a User ID and Password. Date September 1,

19 Family Resource Program Health Advocate Program LifeCare Phone: Website: First time user: registration code is MMC and member ID is Employee ID. Health Advocate 3043 Walton Road, Suite 150 Plymouth Meeting, PA Phone: Website: Health Advocate 3043 Walton Road, Suite 150 Plymouth Meeting, PA Health Advocate 3043 Walton Road, Suite 150 Plymouth Meeting, PA For COBRA coverage: Trion Phone: Date September 1,

20 Healthyroads Program HelloWallet Matching Gifts to Education Program MSK Direct Program Healthyroads P.O. Box San Diego, CA Phone: Website: Healthyroads Attn: Customer Service Department P.O. Box San Diego, CA Phone: Healthyroads Attn: Appeals and Grievance Department P.O. Box San Diego, CA Phone: For COBRA coverage: Trion Phone: HelloWallet Hours: Monday through Saturday 9:00 a.m. 8:00 p.m. Eastern time. Phone: Website: First time user: Enter your company address and the sponsor code HelloMMC10. Marsh & McLennan Companies Matching Gifts to Education Program Phone: Fax: MSK Direct Hours: Any business day, from 8:30 a.m. to 5:30 p.m. Eastern time Phone: MMC 2MSK ( ) Date September 1,

21 Transportation Reimbursement Incentive Program (TRIP) Educational Programs Scholarship Program Tuition Assistance WageWorks Phone: , any business day, from 9 a.m. to 8 p.m. Eastern time Website: Group #: 1732 National Merit Scholarship Corporation Phone: Contact your Human Resources representative or your manager. Date September 1,