EXHIBITOR MANUAL NOVEMBER KUALA LUMPUR CONVENTION CENTRE (Hall 4 & 5)

Transcription

1 EXHIBITOR MANUAL NOVEMBER 2014 KUALA LUMPUR CONVENTION CENTRE (Hall 4 & 5) ZUES EVENT SDN BHD ( D) B15 Level 8 (Lift Lobby 4), Block A Damansara Intan, 1 Jalan SS20/27, Petaling Jaya, Selangor Darul Ehsan Tel: Fax: ENQUIRY@ZUESEVENT.COM Web:

2 No. Description Page Deadline Submit to : 1 Important Contacts Exhibition Information Exhibition Rules & Regulations Booth Information Build - Up & Dismantling Form 1 Exhibitor pass application October 2014 Zues Event 7 Form 2 Bare Space Stand / Upgraded Shell Scheme October 2014 Innogen 8 Form 3 Fascia Name October 2014 Innogen 9 Form 4 Furniture On Hire October 2014 Innogen 10 Form 5 Electrical & Lighting October 2014 Innogen 11 Form 6 Service Location Plan October 2014 Innogen 12 Form 7 Indemnity Form October 2014 Innogen 13 Form 8 Inkjek Printed Sticker October 2014 Innogen 12 Kuala Lumpur Convention Centre's Order Forms: (i) Audio Visual Order Form (ii) Beverage Order Form (iii) Booth Catering Order Form (iv) Internet Services Order Form (v) Telecommunication Order Form Appendixes 1 : Innogen s Furnishing Guide Appendixes A - Kuala Lumpur Convention Centre s Map Appendixes E - Kuala Lumpur Convention Centre s Emergency and Evacuation Procedures Appendixes G : - Kuala Lumpur Convention Centre s Loading Traffic Flow

3 IMPORTANT CONTACT & ADDRESS EVENT MANAGEMENT TEAM MEMBERS CONTACT ZUES EVENT SDN BHD NAME MOBILE CONTACT 815 Level 8 (Lift Lobby 4), Block A Damansara Intan, Jimmy Chin Jalan SS20/27, Petaling Jaya, Malaysia. Kate Yam Tel: Fax: enquiry@zuesevent.com Web: Andy Chin Official Stand Contractor Official Electrical Contractor INNOGEN SDN BHD INNOGEN SDN BHD No.1, Jalan Perusahaan 1 No. 1, Jalan Perusahaan 1, Taman Industri Selesa Jaya Taman Industri Selesa Jaya Balakong Balakong Selangor, MALAYSIA Selangor, MALAYSIA Tel : Tel : Fax : Fax : PIC : Mr Lee Hsiang Hui (Afai) PIC : Mr Lee Hsiang Hui (Afai) hsianghuilee@innogen.com.my hsianghuilee@innogen.com.my Mobile : Mobile :

4 EXHIBITION INFORMATION The Star Property Fair 2014 is Malaysia s premier property event dedicated to promoting lifestyle and commercial developments for buying, selling, letting and financing property, whether for nesting or investing both at home and abroad. Venue: Kuala Lumpur Convention Centre (Exhibition Hall 4 & 5) Exhibition Date, Day & Time: 21 November :00 am Exhibitors arrival (Friday) 11:00 am Opening of exhibition 7:00 pm Exhibition closed 9:00 pm Exhibition Hall Closed 22 November :00 am Exhibitors arrival (Saturday) 11:00 am Opening of exhibition 7:00 pm Exhibition closed 9:00 pm Exhibition Hall Closed 23 November :00 am Exhibitors arrival (Sunday) 11:00 am Opening of exhibition 7:00 pm Exhibition closed and removal of hand carry items ONLY 9:00 pm Exhibition Hall Closed 4

5 EXHIBITION RULES & REGULATIONS GENERAL Failure to Exhibit Any organisation which, having signed a contract for exhibition space, fails to exhibit on the actual day whether or not for any reason of the Exhibitor s own choosing and has not been released from the Contract by the Organiser shall be liable for the full amount stated in the contract plus any additional costs incurred by the Organiser as a result of such failure to exhibit. These terms cannot be varied under any circumstances. Limitation of Liability The Organiser, shall not be liable for the safety of the Exhibitor, their representatives, agents, contractors or invitees during the Exhibition nor for any exhibits, articles or other property of whatever kind brought into the Exhibition by Exhibitors, their representatives, agents, contractors, or invitees or members of the public. The Organiser shall not in any event be held responsible for any restriction or conditions which prevent the construction, erection, completion, alteration or dismantling of stands or the entry, sitting or removal of exhibits or for the failure of any services or amenities provided by the hall owner or other third parties. Exhibitor s Insurance Exhibitors shall make sure that they are fully covered by insurance including, but not restricted to, all risks on their property, exhibits or articles of any kind, public liability and comprehensive protection against any loss or damage caused by any circumstances whatsoever whether by reason of fire, water, theft, accident or any other cause. The Exhibitor shall insure against, indemnify and hold the Organiser harmless in respect of all costs, claims, demands and expenses to which the Organiser may in any way subject as a result of any loss or injury arising to any person (including members of the public or the Organiser s staff, agents or contractors) or property howsoever caused as a result of any act of default of the Exhibitor, his representative, agents or contractors or invitees. If the Organiser so demands the Exhibitor shall provide proof to the Organiser that the Exhibitor has adequate insurance cover. Exhibitors must ensure that their temporary staff and their representatives, agents or contractors are insured against claims for workman s compensation. The period for which such insurances shall be maintained shall run from the time the Exhibitor or any of their representatives, agents or contractors first enters the exhibition grounds, and to continue until he has vacated the exhibition grounds and all his exhibits and property have been removed. Duties, Taxes, Fees, Licenses & Charges All duties, taxes, fees, licenses and charges due and owing to the Malaysia Government in connection with any sale or other disposition of goods, property or equipment during or after the exhibition shall be borne and paid for by the Exhibitor. Subletting of Stands The Exhibitor must not transfer, dispose of, part with or otherwise sublet the whole or any part of his site, whether for financial consideration or otherwise. The Exhibitor must, if he is an agent, distributor or licencee, state at the time of contract the names of the principals to be represented. This does not prohibit an Exhibitor from displaying the products of a principal for whom he becomes agent, distributor or licensee after the time of contract, with the prior written permission from the Organiser. Force Majeure Exhibition may be cancelled, postponed, shortened or extended due to any cause whatsoever beyond the control of Organiser. The Organiser shall not be responsible for any loss sustained by the Exhibitor directly or indirectly attributable to the elements of nature or by events of force majeure, including orders of directives imposed by any governmental authority. In the event of such circumstances, the monies paid by the Seller or any part thereof are refundable at the sole discretion of the Organiser. 5

6 Payment Terms and Conditions No Exhibitor will be allowed to occupy their space or stands until the Organiser has received full payment. These terms will not be varied under any circumstances. Cancellation of Exhibition Space In the event of the Organiser agreeing to any request for release from the contract, the Exhibitor will be liable for all, or part, of the cost stated in the contract in accordance with the following scale. 1.9 Cancellation period Cancellation made on or after 26 September % of cost payable by Exhibitor This scale of charges will apply only from the date the Organiser receives written notice by letter or fax. In addition to this scale, the Exhibitor will be liable for any specific cost incurred on his behalf by the Organiser. These terms will not be varied under any circumstances. ADMISSION AND USE OF BOOTH 2.1 Only registered exhibitor delegates will be allowed in the Exhibition Hall area. Each exhibitor will be issued with badges. Admission in the Exhibition Hall area will be on the basis of these specially-issued badges. 2.2 The booths assigned to the Exhibitors will be for the use of their registered companies or subsidiary companies and registered Exhibitor representatives only. The booth may not be subcontracted to any other company or delegate. The Organiser is empowered to cover up any booth not ready by 7.00 pm on 20 November In such instance, no refund of booth rental will be made to the Exhibitor concerned. LICENSES 3.1 Demonstrations and Presentations By the governing laws of Malaysia, any promotional activity involving the demonstration of games, organised competitions, quizzes or entertainment, celebrities will need a permit from Jabatan Pelesenan (Licensing Department). JABATAN PERLESENAN (LICENSING DEPARTMENT) Dewan Bandaraya Kuala Lumpur 10 th 13 th Floor Wisma DBKL 2 Jalan Abdullah, Kuala Lumpur Tel: Fax: If gaming is involved, please apply to Kementerian Kewangan (Treasury Department) for license approval. KEMENTERIAN KEWANGAN (FINANCE TREASURY DEPARTMENT) Pusat Pentadbiran Kerajaan Persekutuan Putrajaya, Wilayah Persekutuan Tel: Fax: /

7 3.2 Films and Video Tapes By the governing laws of Malaysia, all films and videotapes, even if they originated from Malaysia MUST obtain the approval of Censor Board. Clearance takes about six weeks but Exhibitors are advised to send their films in good time with a covering note indicating For Exhibition Purposes. As inspectors might visit the site, please keep a copy of the censorship certificate on hand during the Exhibition. For direct enquiries, please contact Lembaga Penapisan Filem (Film Censor Board). SETIAUSAHA LEMBAGA PENAPISAN FILEM (MALAYSIAN CENSORSHIP BOARD) Kementerian Dalam Negeri (Ministry of Home Affairs) Aras 3 Lot D Putrajaya, Wilayah Persekutuan Tel: Fax: License for Special Telecommunications Facilities A license from Jabatan Telekom Malaysia (Telecommunication Authority of Malaysia) is necessary for the display or demonstration of any telecommunication equipment. Exhibitors should apply direct with Ketua Pengarah Suruhanjaya Komunikasi & Multimedia. KETUA PENGARAH (DIRECTOR GENERAL) Suruhanjaya Komunikasi & Multimedia Malaysia (Malaysian Communication & Multimedia Commission) Cyberjaya, Selangor Darul Ehsan Tel: Fax: OFFICIAL BOOTH CONTRACTOR The Organiser has appointed Official Booth Contractors for various services so as to ensure efficient and regulated build-up and dismantling. Exhibitors are encouraged to use the Official Booth Contractor for safety reasons and to ensure that installation and stand-fillings proceed smoothly. Exhibitors who wish to do additional construction decoration or design may consult for assistance at the following address: INNOGEN SDN BHD No. 1 Jalan Perusahaan 1, Taman Industri Selesa Jaya Balakong, Selangor Darul Ehsan Tel: Fax: info@innogen.com.my STAND-FITTING 5.1 SHELL SCHEME The Organiser has appointed Innogen Sdn Bhd as the official contractor. The Exhibitor may employ a contractor of his choice to construct and install any additional standing display or fixture that he may require. The name of the contractor must be given to the Official Contractor and that contractor must agree to abide by the terms as laid down by the Organiser. It is recommended that all additional work be placed in the hands of the official contractor as this will not only facilitate installation but will normally be financial advantageous to the exhibitor. 5.2 UPGRADING BOOTH DESIGN A drawing in duplicate showing the proposed upgrading design of the stand (with measurement) and ideally, an artist s impression must be submitted to the Organiser for approval before any work is put in hand and in any case NOT LATER THAN 24 October The stand contractor must establish that these plans/drawings have been approved, signed and returned by the Organiser before the construction of the booth. Failure to obtain approval can result in costly alteration on site being required by the Organiser. The following regulations must be observed when preparing a stand. 7

8 (a) (b) (c) (d) (e) No additional stand fitting and display fixture may be attached or affixed to the shell scheme stand structure, i.e. no nailing or drilling will be permitted. No freestanding fixture or exhibit may exceed a height of 2.44metres (8.0ft) or extend beyond the boundaries of the site allocated. No painting, wallpaper or nailing of the shell scheme stand panels will be allowed. Exhibitors who wish to have the panels painted must inform the Organiser or the Official Contractor. An exhibitor occupying a corner booth has a choice to have the side panel replaced by a fascia board, complete with fascia name at no difference in cost. No financial credit will be given for any shell scheme package item not utilized. 5.3 SPACE ONLY The Exhibitor may make arrangements with a contractor of his choice for the design and construction of a stand upon his site provided that the name of the contractor is given to the Official Contractor (i.e. Innogen Sdn Bhd). Exhibitors and their contractors are kindly requested to check-in at the Exhibition Registration Counter, Exhibition Hall 5: 19 November 2014 (Wednesday) from 2.00pm to 7.00pm, and 20 November 2014 (Thursday) from 9.00am 7.00pm to collect workers badges for the building up crew and to receive further instructions. Before a contractor is permitted to start work, either he or his employing exhibitor / group is required to place a non-refundable Administration Fees of RM20.00 per sqm (minimum levy of RM100.00) and a refundable Performance Bond of RM per sqm (minimum levy of RM and maximum of RM10,000.00), with the Official Contractor and sign an undertaking to guarantee conduct, proper schedule of production and observance of the Exhibition and Hall Regulations. Only when the Administration Fees and Performance Bond is placed and the Undertaking signed, will the contractor be allowed to bring in the materials into the halls and commence work. Provided no damage is caused during build-up, open days and tear down, the Bond will be returned to the Contractor in full within 30 days of the completion of the exhibition. Six (6) Contractor Passes, which are valid during the build-up and tear down periods, will be issued for every 9 sqm of construction, up to a maximum of fifty (50) passes per contractor. Additional and/or lost passes can be requested/replaced at RM20.00 each. Please note that a complete name list with details of identification card/passport numbers must be provided. EXHIBITS REGULATIONS a) Structure that exceeds the height of 2.44metres (8ft) must seek the approval of the Organiser. A drawing in duplicate showing the proposed design of the stand (with measurements) and ideally, an artist s impression must be submitted to the Organiser for approval before any work is put in hand and in any case NOT LATER THAN 24 October The stand contractor must establish that these plans/drawings have been approved, signed and returned by the Organiser before the construction of the booth. Failure to obtain approval can result in costly alteration on site being required by the Organiser. b) All dimensioned design plans, including cross sectional and elevation views (3D picture), must be supplied to the Centre for all stand structures or design exceeding 3.0 metres in height no later than 14 days prior to the move-in date for Centre review. c) The tops of all stands must in all cases to be opened, in order not to impair protection by the sprinkler system 8

9 d) All construction works for booths etc must be fully completed during the build-up period. No touch up or corrective works whatsoever will be permitted one hour before the event. e) No excessive or major carpentry works shall be carried our within the Exhibition Halls. f) Spray painting, nitrate paints/lacquers are not permitted within the Centre g) Maximum structure height permitted is 6.0 metres h) The Organiser reserves the right to request the exhibitor to change, modify, lower or shorten any back wall and sidewall proposed in the Space Only designed if, in the opinion of the Organiser such back wall or sidewall will obstruct the reasonable exposure of any adjacent exhibition booth. i) All booths must be constructed with back wall and sidewall, except island booth, which does not require any wall. In the case of a one-corner booth, a back wall and one sidewall must be constructed, while a two-corner or peninsular booth requires only a back wall. j) Where structure, such as a wall or a sign, exceeds the height of the neighboring booth, the exhibitor with the higher wall must decorate the visible portion to a standard acceptable to the Organiser. In addition, the external side of any wall, which faces another exhibitor or public area, must be finished to a quality acceptable to the Organiser. k) No part of any structure may extend beyond the boundaries of the site allocated. l) No suspension may be made from the ceiling of the exhibition hall nor any fixing be made to the floor, walls, pillars or any part of the building structure. m) No false ceiling is allowed to be constructed on the stand. n) The name and stand number of the exhibitor must be prominently displayed. Should this requirement not be observed, the Organiser reserves the right to affix stand numbers that they consider fit and to charge the costs to the Exhibitor. o) A drawing indicating the position of electrical fittings and supplies for exhibits ordered must be forwarded with FORM 4 NOT LATER THAN 24 October DOUBLE STOREY STAND a) The exhibiting company of the lower level of a particular booth must be the same as that of the upper level. b) Double storey booths will only be allowed provided the minimum contracted floor area for the lower level of the particular booth is 36 square metres and that the minimum length of any dimension on the area is 6 metres. c) The contracted floor area at the upper level shall not exceed 50% of the contracted floor area at the lower level of the particular booth. d) Subject to the ceiling height limitations, all objects exceeding 2.44 metres in height must be placed at a minimum distance of 1 metre from all boundaries adjoining a neighbouring booth. e) Maximum structure height is 6.0 metres f) The upper floor must in all cases be open-topped in additional to the fire extinguishers already available on the ground floor, at least one extinguisher per stairway shall be placed so that it is visible and ready for use g) The interior room in two floor structure must have a clear height of 2.44 metres on the ground floor 9

10 h) The structure engineer s certificate must be submitted to the Kuala Lumpur Convention Centre at least seven (7) days prior to the event build-up. The Kuala Lumpur reserves the right to refuse the build-up on site if the certificate is not received within the stipulated deadline. OFFICIAL ELECTRICAL CONTRACTOR The Official Electrical Contractor, INNOGEN SDN BHD has been appointed to carry out all electrical work at the exhibition halls. ELECTRICITY SUPPLY The standard electricity supply available at the exhibition stands: Supply Voltage: 230 volts single phase 2 wire system (subjected to a variation of +5%) Frequency: 50 Hz with a variation maintained within +1% Power Factor: Not less than 0.85lagging Neon Lights: Usage of neon lights is subjected to the approval from the Organiser. Should any Exhibitors use neon lights without prior approval from the Organiser, strict action will be taken against them. Supplies to stands will normally be switched off immediately after the exhibition is closed each evening. Exhibitors requiring to work late must inform the Organiser and any costs involved must be borne by the exhibitor. 7.1 ELECTRICAL INSTALLATION REGULATIONS The following regulations will be enforced, where electrical installations are concerned. Only the Official Contractor can supply and install / carry out electrical work in the Exhibition area. No other contractor will be permitted to undertake any electrical work at the exhibition site. This is strictly enforced. Exhibitors are reminded that their shell scheme stands are provided with electrical fittings. Additional requirements must be ordered on FORM 4 and returned to Official Contractor NOT LATER THAN 24 October No electrical installation may be suspended from the ceiling of the exhibition hall or fittings, which may project beyond the boundaries of the site allocated. No flashing lights or signs will be permitted. The Organiser reserves the right to disconnect the electrical supply to any installations which in the opinion of the Electrical Consultant, is dangerous or likely or cause annoyance to visitors or other exhibitors. FURNITURE AND OTHER RENTALS A range of standard fixtures which have been specially designed and constructed for exhibitors are available on hire from the OFFICIAL CONTRACTOR, INNOGEN SDN BHD. Please refer to ORDER FORM 3 in this manual and indicate your requirements. These forms must be returned to Official Contractor NOT LATER THAN 24 October 2014 Exhibitors may order additional electrical items, furniture, audio-visual equipment and plants using the specified Forms. Please indicate and return to the respective OFFICIAL SUPPLIERS depending on the order, not later than 24 October EXHIBIT FABRICATION a) The Exhibitor shall be responsible for any physical damage to the site due to the negligence of the Exhibitor, its employer or agents. The Exhibitor shall indemnify the Organiser against any claims or liabilities to its employees, agents or exhibits during construction, tenancy and dismantling of the Exhibition. b) The Exhibitor shall not remove the exhibits during Exhibition without prior notice to the Organiser Office. 10

11 c) The Exhibitor shall remove all exhibits from the Exhibition site within the specified dismantling period and is liable for any loss to the Organiser by reason of delay or refusal of the Exhibitor to clear the site as required by the said Organiser. The Exhibitor shall indemnify the Organiser against any claims, liabilities, proceedings or actions, which may be instituted by any party as a result of the default or negligence of the Exhibitor or its employees or agents. EXHIBIT INSTALLATION AND RECEIPT OF GOODS a) The installation of exhibits and booth décor by the Exhibitor is restricted to the following: 19 November :00am Official contractor move in 2:00pm Outside contractor move in 7:00pm Hall closed 20 November :00am Official contractor move in 9:00pm Outside contractor move in 2.00pm Exhibitor Move in 7:00pm Hall closed b) Overtime request can be submitted on site to the Organiser during move in day, if need arises and the contractor will bear the overtime charges imposed by the Organiser. c) The Organiser will not allow any moving-in of exhibits after the said date and time. All exhibit items must be ready for the opening of the Exhibition area to Visitors on 21 November 2014 at 11.00am. d) Exhibits should only be delivered to the Exhibition area when the stand is ready to receive them. The Exhibitor must arrange for an authorised representative to be present at his stand to receive the exhibits as the Organiser will not accept delivery on his behalf, nor can they be held responsible for the subsequent safe keeping of such items. e) In order to avoid congestion in the area, it is essential that unpacking be restricted to small items or such goods that can be taken out of their cases without the risk of damage. The Exhibitor should therefore arrange with the official Freight Forwarder or make own arrangements to unpack major items away from the hall so that they may be delivered and immediately placed in position on the stand. STORAGE The Organiser has no obligation to provide any service for on-site storage of exhibitors properties, packing cases or surplus materials. Prior arrangement must be made with the official freight forwarder with regard to the safe-keeping of these items. Otherwise, Exhibitors shall arrange the return of these materials to their own premises. REMOVAL OF EXHIBITS a) Personal effects and light exhibits may be removed from the Exhibition area after closing hours on the final day of the exhibits. b) While the Organiser will maintain security surveillance at all time, Exhibitors are reminded that goods will be most at risk at this time and that stands should not be left unattended until all portable items have been removed and hired items and equipments collected by the appropriate suppliers. c) The removal of heavy exhibits and the dismantling of stand fittings and electrical installations will commence from 9:00am on 24 November No mechanical lifting or handling equipment will permitted to enter Kuala Lumpur Convention Centre for the removal of these heavy exhibits except those used by the Official Contractor or Freight Forwarder. d) All Exhibitors and contractors removing exhibits, equipment or materials are required to have a removal authorisation slip to hand to the gate security officers before leaving the exhibition site. Removal authorisation slips are obtainable from the Organiser s office on-site. 11

12 GOODS ENTRANCE AND TRAFFIC CONTROL Loading and unloading will not be allowed at the marshalling area. The delivery and removal of exhibition goods should only take place via the loading bay of Exhibition Hall 4 & 5 (Map to loading traffic flow attached) as Appendix iv. DECORATIONS, SIGNS AND OTHER DISPLAYS Special stands or displays will be permitted provided they comply with all general rules of The Star Property Fair Therefore, it is advisable to submit plans for such special work to the Organiser for approval before order is placed with the contractor. Exhibitor s decorations should not obstruct other displays or project into the aisles. All displays must be selfsupporting. No Exhibitor will be permitted to use the hall ceilings fixtures or walls in any way, i.e. no nailing, wiring or fixing of exhibits to any existing structures. BOOTH BOUNDARIES The distribution of printed materials, souvenirs, or other articles by the Exhibitor will be restricted within the Exhibitor s own booth area only. Throwing of souvenirs, shouting and any unnecessary noises, whether by human or mechanical means, to attract attention, will not be permitted. All aisle space belongs to the Organiser. No exhibits, advertising materials or equipment will be allowed to extend beyond the booth area. CLEANING / RUBBISH REMOVAL During the build-up period, Exhibitors and their Contractors will be responsible for day-to-day removal of their rubbish (i.e. empty paints tins, lumber, scrap, etc). No crates, exhibits or packing materials may be placed in the gangways during build-up. All items left in gangways will be treated as waste and removed without notice. All stands will be cleaned before the show hours daily. If waste material were to be accumulated during demonstration, kindly notify the Organiser of the expected volume and frequency for us to arrange a regular removal. CARE OF EXHIBITS The Organiser will arrange for the maintenance of the aisles and booths prior to the opening of the Exhibition and daily thereafter, but the Exhibitor must, at their own expense, keep their booth area clean and their exhibits in good order. Access Clearance Certain areas must be kept clear and free access retained. These are:- a) Fire exits b) Aisles c) Gangways d) Emergency exits e) Air-conditioning vents f) Fire appliances, and g) Any other areas that will be identified FIRE REGULATION All display materials must be non-flammable and non-explosive. 12

13 AIR-CONDITIONING The exhibition hall will be fully air-conditioned. Air-conditioning is provided throughout the exhibition period only (21 23 November 2014) and not during build-up or teardown period. ELECTRICAL SUPPLY AND LIGHTS Hall lighting will be provided by the Organiser throughout the build-up, exhibition and tear-down period only. Supplies to booths will normally be switched off at source, immediately after the exhibition closed each day. DAMAGE TO FIXTURE AND PREMISES No signs, banners or other decorations may be nailed, glued or fastened to any surface such as ceilings, floors, columns, walls etc. Should any Exhibitor need any fixture (other than by approved double-sided tape) to the walls of the stand, please contact the Organiser for assistance. No person under any circumstances shall cut into or through any floor covering or wall nor alter any stand service structure except when authorised in writing by the Organiser. Any such damage to the stand structures or exhibition premises will be invoiced to the Exhibitor. DANGEROUS MATERIALS / SAFETY All Exhibitors shall ensure that no materials, which could cause any risk or danger to anyone, are used in any exhibit. The following are not allowed in the hall:- a) Naked lights and lamps, or temporary gas b) Explosives, petrol, dangerous gases or highly inflammable substances c) Radioactive materials d) Arms, guns, swords, ammunition and other goods of dangerous nature, and e) Goods prohibited by the Laws of Malaysia SECURITY Exhibitors and their staff will not be allowed in the exhibition hall after the show hours. If your displays are very valuable or sensitive and you wish to hire security personnel to attend to your stand exclusively during off show house, please contact the Organiser for security services. All personnel in the exhibition hall must wear identification badges at all times. Exhibitor Passes and Temporary Work Passes are available from the Organiser s office on site. For security and safety reasons, exhibit movement in or out of the hall during show hours is not permitted. The Organiser will provide the necessary security services at the Exhibition area during the Exhibition hours but these security guards duties will not include specific attention to individual stands. Exhibitors must have an attendant in charge of exhibits each day during the hours that Exhibition is open. The Organiser will not be responsible for any loss or damage to the property of the Exhibitors and staff. THE KUALA LUMPUR CONVENTON CENTRE GENERAL RULES AND REGULATIONS All Exhibitors are bound by the following conditions as laid down by the hall management of The Kuala Lumpur Convention Centre. Exhibitions shall not bring any rodent, pest or vermin into the exhibition hall and shall not, without the written consent of the hall landlords, bring livestock or animals into the hall unless they are connected with the purpose of the exhibition. 13

14 The hall landlords have the right to refuse entry to the facilities of any person whose presence is, in the reasonable opinion of the hall landlords, undesirable Fire Regulation (Drapes) Material used for lining, drapes or overhead structure or as part of the theme or display to the public must be rendered non-flammable as per BOMBA requirement. The use of flammable materials is strictly prohibited unless treated with fire retardant 24.2 Smoking Policy Kuala Lumpur Centre is a non smoking venue 24.3 Food and Beverage Policy No outside food and beverage may be brought into the Star Property and served on stand without prior approval from the Kuala Lumpur Convention Centre. The Centre reserves the right to remove any food and not authorized by the Centre 24.4 Extension Cords The use of multiple socket outlets is strictly prohibited to avoid any overloading as this may lead to a trip in the incoming power supply and cause incontinence to other exhibitors 24.5 Animals Live animals are not permitted in the Venue 24.6 Distribution of Brochures The distribution of printed matter and circulation of advertising materials is permitted only at the stand space itself Aisle/Gangways Under no circumstance can any exhibits display be allowed to encroach into the aisle/gangways. Please remember to keep your entire exhibits inside your stand at all times FINAL DECISION The decision of the Organiser on any matter arising before, during and after the show shall be taken as final. 14

15 BOOTH INFORMATION Standard booth will be built with a size of 6.00m (width) x 3.00m (depth) x 2.44m (height), including the following: Floor covering needle punch carpet over standard booth area. Partition rear and dividing wall 2440mm high with 1800mm wide x 3mm thick laminated board set in aluminum frame. Fascia 3000mm high at 300mm to side on each open frontage comprising a wooden construct tower that come with the fascia on the side that will carry exhibitor s name and stand number. Electrical - 3 unit of 13amp power socket outlet - 1 unit of 42 TV - 1 unit of Metal Highlight - 3 unit of Halogen Downlight Furniture - 3 units of white folding chair - 1 unit of waste paper basket - 1 unit of discussion table BUILD-UP & DISMANTLING Exhibitors and their contractors are requested to build their stands and install their exhibits as follows:- Build up Date, Day & Time: 19 November :00am Official contractor move in 2:00pm Outside contractor move in 7:00pm Hall closed 20 November :00am Official contractor move in 9:00am Outside contractor move in 2.00pm Exhibitors move in 7:00pm Hall closed Exhibitors are requested to dismantle and clear their stands as follows:- Dismantling Date, Day & Time: 23 November :00pm Exhibitor MOVE OUT, Hand Carry items ONLY 9:00pm Hall closed 24 November :00am Tear down and clearance of all exhibits 3:00pm Hall closed 15

16 Form 1 : EXHIBITOR PASS APPLICATION & LISTING (Compulsory to all Exhibitors) Please Note: The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : ZUES EVENT SDN BHD 815 Level 8 (Lift Lobby 4) Block A Damansara Intan, 1 jalan SS20/27, Petaling Jaya, Selangor. Malaysia. Tel: Fax: kate.yam@zuesevent.com Deadline: 24 October 2014 a. Exhibitor Pass is valid for entry from the build-up day (20 November 2014) to dismantling day (24 November 2014) only. b. Five (5) Exhibitor Passes will be issued for every 9 sq. meter of construction can be obtained F.O.C., which are valid from the build-up day to tear-down day. c. Application for Exhibitor Pass must be made by returning the form to Zues Event Sdn Bhd before 24 October d. Exhibitor Pass will be ready for collection at the register counter, Kuala Lumpur Conventional Centre (Hall 4 & 5) from 20 November 2014 at 2 pm. *Exhibitor listing will be included in every expo printed material for marketing purposes and public view. Details of Exhibitor Company Name on the Exhibitor Pass Company Name for Exhibitor Listing* Website for Exhibitor Listing* Person in Charge Booth No Job Title No. Item Pass per every 9 sqm booth Total Booth Area Total Exhibitor Pass 1. Exhibitor Passes 5 pcs sqm 2. Extra Passes Order pcs We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Fax Date Signature & Person In-charged Co. Stamp Event Organizer: Zues Event Sdn Bhd 16

17 Form 2: BARE SPACE STAND / UPGRADED SHELL SCHEME (Compulsory to Bare Space Stand / Upgraded Shell Scheme Exhibitor / Appointed Contractor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my Please tick ( ) as appropriate : We do require Outside Contractor. We appointed INNOGEN SDN BHD as our Booth Contractor. Deadline: 24 October 2014 If you are using a contractor other than the Official Contractor for your booth construction and/or interior decoration, please complete this form and return it to the Official Contractor. Details of Stand Fitting Contractor / Stand Decorator Name of Appointed Contractor Address Tel Contact Person Fax Mobile Job Title No. Item Unit Price (RM) Total Booth Area Total (RM) 1 Non-Refundable Administration Fees RM /sqm sqm 2 Refundable Performance Bond RM 3, RM 5, RM 10, sqm & below 37 sqm 72 sqm 73 sqm & above Please prepare the invoice for above items and bill to us. Please prepare the invoice for above items and bill to my appointed contractor. Important Note! For Bare Space Stand and Upgraded Shell Scheme, kindly a set of detailed scaled, dimensional and perspective drawings showing the proposed design of the booth in jpeg file to the Official Contractor (info@innogen.com.my). All Independent Contractors must place the following before you are allowed to move-in and perform any construction inside the hall. a. Non-Refundable Administration Fees b. Refundable Performance Bond c. An Acceptance and Indemnity Form will be issued to all independent contractors to ensure guarantee of conduct, proper schedule of production and observance of the exhibition and the hall rules and regulations. To use Electrical & Lighting order form for order of electricity and lightings requirements. Payment should be in favour of :- "INNOGEN SDN. BHD.", Kindly bank-in / telegraphic transfer to RHB BANK BERHAD Bank Address: No.1, Jalan Taming Kanan 2, Taman Taming Jaya, Balakong, Selangor, MALAYSIA. Account No: Swift Code: RHBBMYKL **Please fax to us a copy of your payment slip for confirmation. If payment is drawn in a foreign currency, please include the bank commission and please also note if the final amount received is less than the invoiced amount due to exchange rate variance, you will be responsible for reimbursing the relevant beneficiary. This is not an invoice. Do not pay for these items until you have received an official invoice from INNOGEN SDN BHD. All cancellations must be made in writing to INNOGEN SDN BHD. We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Fax Date Signature & Person In-charged Co. Stamp Event Organizer: Zues Event Sdn Bhd 17

18 Form 3 : FASCIA NAME (Compulsory to Standard Shell Scheme Stand Exhibitor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my The form is applicable to exhibitor have contracted for Shell Scheme Stand. Please tick ( ) as appropriate: We do not require any Fascia Name. Yes, my booth fascia name as below. 1) Please indicate below the name of the company and stand number to be reflected on the fascia board. (PLEASE TYPE IN CAPITAL LETTERS). A maximum of Thirty (30) letters can be accommodated. 2) If you wish to have your logo on the fascia, please provide file in JPEG format (high resolution). Production of logo is at the exhibitor s expense. 3) This form must be returned on/before deadline, otherwise, the name which appears on the space booking form will be used on the fascia. 4) Any changes to the fascia name during on-site of the exhibition will insure additional charges. Company Name Deadline: 24 October 2014 Booth No Note : For Illustration purpose only, Carpet color To be Advice. Furniture and Electrical Items provided for Standard Shell Scheme Stand : Items 18sqm Information Desk 0 Furniture Folding Chair 3 Waste Paper Basket 1 Discussion table 1 100w Arm Spotlight 5 Halogen Downlight 3 Electrical & Metal Higlight 1 Lighting 42 Television 1 13amp Single Phase Power Point (max. 500w) 3 Fascia name 1 Inkjet Printing Logo 1 * Items provided in the Shell Scheme Package are not exchangeable and no money returnable. We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Fax Date Signature & Person In-charged Co. Stamp Event Management: Zues Event Sdn Bhd 18

19 Form 4 : FURNITURE ON HIRE The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my Items provided in the standard booth package are not exchangeable and no money returnable. 1) If exhibitors require additional furniture items, please use this requisition form. Deadline: 24 October 2014 No. Item Dimension (mm) Unit Price (RM) Qty Total (RM) On or before 24/10/2014 We agree that your decision to accept or reject our application as final and conclusive. 25/10/ /11/2014 INN001 Information Desk L1050 x D550 x H INN002 Bistro Table Dia 500 x H INN003 Round Table Dia 900 x H INN004 Square Table L750 x D750 x H INN005 System Coffee Table L550 x D550 x H INN006 Glass Top Coffee Table L460 x D490 x H INN007 INN008 High Showcase without Lighting Low Showcase without Lighting L1030 x D535 x H L1030 x D500 x H INN009 Lockable Cabinet L970 x D500 x H INN010 Bar Stool INN011 Folding Chair INN012 Conference Chair L460 x D500 x H INN013 Easy Arm Chair L500 x D450 x H INN014 Chrome Chair L420 x D415 x H INN015 Single Sofa L540 x D750 x H INN016 Leather Chrome Sofa L800 x D800 x H INN017 Display Plinth (Set) INN018 Display Plinth A L500 x D500 x H INN019 Display Plinth B L500 x D500 x H INN020 Display Plinth C L500 x D500 x H INN021 INN022 Book Shelf 6-tier Single-sided Book Shelf 4-tier Double-sided L970 x D450 x H L970 x D600 x H INN023 Flat Shelf L1030 x D INN024 Slope Shelf L1030 x D Please prepare the invoice for above items and bill to us. Please prepare the invoice for above items and bill to my appointed contractor. Company Name Booth No Address Tel Fax Date Signature & Person In-charged Co. Stamp Event Management: Zues Event Sdn Bhd 19

20 Form 4 : FURNITURE ON HIRE The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my Deadline: 24 October 2014 No. Item Dimension (mm) Unit Price (RM) Qty Total (RM) On or before 24/10/ /10/ /11/2014 INN026 Brochure Rack (4-tier) L290 x D400 x H INN027 Refrigerator with 13amp, Single Phase Socket (max 500w) L550 x D550 x H INN028 Waste Paper Basket INN029 Coat Rack L950 x D400 x H INN030 Display Board L900 x H INN031 System Folding Door L1030 x D INN032 System Plant Trough L1030 x D500 x H GRAND TOTAL (RM) Please prepare the invoice for above items and bill to us. Please prepare the invoice for above items and bill to my appointed contractor. Note : All items ordered are on rental basis. Maintenance at individual booth can be undertaken after the closed hours of the Exhibition/Event. Orders are valid only when accompanied by full remittance. Payment should be in favour of :- "INNOGEN SDN. BHD.", Kindly bank-in / telegraphic transfer to RHB BANK BERHAD Bank Address: No.1, Jalan Taming Kanan 2, Taman Taming Jaya, Balakong, Selangor, MALAYSIA. Account No: Swift Code: RHBBMYKL **Please fax to us a copy of your payment slip for confirmation. If payment is drawn in a foreign currency, please include the bank commission and please also note if the final amount received is less than the invoiced amount due to exchange rate variance, you will be responsible for reimbursing the relevant beneficiary. A surcharge of 30% will be imposed on all the optional items after deadline, which is 01/05/2014. A surcharge of 50% will be imposed for all the on-site orders. Priority will be given to advance orders. For on-site order during the exhibition day, items can only be delivered/installed after the closed hours of the Exhibition/Event. 30% cancellation fees will be imposed for cancellation of confirmed order. There will be no refund for cancellation during show days. This is not an invoice. Do not pay for these items until you have received an official invoice from INNOGEN SDN BHD. All cancellations must be made in writing to INNOGEN SDN BHD. We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Fax Date Signature & Person In-charged Co. Stamp Event Management: Zues Event Sdn Bhd 20

21 Form 5 : ELECTRICAL & LIGHTING (Compulsory to Bare Space Stand Exhibitor / Contractor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD Tel: Fax: info@innogen.com.my Deadline: 24 October ) Kindly refer FORM 2 for your Standard Shell Scheme Package s entitlement. Items provided in the package are not exchangeable and no money returnable. 2) If exhibitors require ADDITIONAL lighting items, please use this requisition form. 3) Exhibitors occupying upgrading booth design must order electrical and lightings requirements using this form before the deadline. No. Item Watt Unit Price (RM) Qty Total (RM) Electrical Fittings Equipment and fittings on hire from the official contractor: On or before 24/10/ /10/ /11/2014 INN101 4ft Fluorescent Tube 40w INN102 Spotlight 100w INN103 Armed Spotlight 100w INN104 Halogen Spotlight 50w INN105 Armed Halogen Spot 50w INN106 Halogen Down Light 50w INN107 Flood Light 300w INN108 Armed Flood Light 300w INN109 Metal Halide 70w INN110 Tracklight with 3 nos. Halogen Spot 50w Lighting Connection Wiring and maintenance are the responsibility of the contractor appointed by the Exhibitor: INN113a Lighting Connection (max 100W per fitting) max. 100w INN113b Lighting Connection for LED Strip (max. 2mL per connection) max. 100w INN113c Lighting Connection for LED Bulb (max. 2 fittings per connection) max. 100w Power Point / Isolator Equipment and fittings on hire from the official contractor: Power points are used for single machinery / electrical appliances / exhibits only, STRICTLY NOT for lighting purposes. INN Amp Single Phase Power Point 13A (max. 500w) INN111a 13 Amp Single Phase Power Point 13A (24 Hours) (max. 500w) INN Amp Single Phase Power Point 15A (max. 2000w) Temporary Power Supply for BARE SPACE STAND (BUILD-UP ONLY) TE Amp Single Phase Socket Please prepare the invoice for above items and bill to us. Please prepare the invoice for above items and bill to my appointed contractor. / 2 GRAND TOTAL (RM) We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Person In-charged Event Management : Zues Event Sdn Bhd Fax Date Signature & Co. Stamp 21

22 Form 5 : ELECTRICAL & LIGHTING (Compulsory to Bare Space Stand Exhibitor / Contractor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD Tel: Fax: info@innogen.com.my 2 / Important note to appointed contractor / exhibitor constructed own booth : Minimum 1-unit of temporary power supply of 13amp single phase socket shall be bill in the invoice. Note : All items above are quoted based on floor level installation. Power socket on ceiling truss is upon request and subjected to additional charges. Exhibitor must indicate the lighting/socket/connection point on Service Location Plan. Otherwise, the relocation cost will be charge to exhibitor. All items ordered are on rental basis. Maintenance at individual booth can be undertaken after the closed hours of the Exhibition/Event. All prices quoted include installation and standby maintenance. Goods & Services Tax (GST) to be charges at prevailing rate upon implementation by the Malaysian Government. Power points are meant for non-lighting purposes only. Usage of such points for any lighting purposes will incur a charge for lighting connection. All lighting connection is charged accordingly to the number of tubes or bulbs lighted on the stand. Exhibitors are encouraged to use bulbs of higher voltage (maximum 100 watt per bulb/tube) wherever possible. Lighting connection for LED bulb is max. for 2 fittings per connection and LED strip is max. 2m length per connection. All lighting connection work must be done by the Official Electrical Contractor. Without any exception, exhibitors including those who provide their own lighting fixtures will be charged the lighting connection fee accordingly. A socket must be used for one exhibit at a time. Multi-point connection is STRICTLY PROHIBITED to prevent the risk of power overload. Exhibitor whose lighting fixtures / electrical appliances / machines / etc are found to have been the cause of trips in power supply will be responsible for all re-energisation charges if any. All electrical installations must confirm strictly to the required safety regulations without exception. Orders are valid only when accompanied by full remittance. Payment should be in favour of :- "INNOGEN SDN. BHD.", Kindly bank-in / telegraphic transfer to RHB BANK BERHAD Bank Address: No.1, Jalan Taming Kanan 2, Taman Taming Jaya, Balakong, Selangor, MALAYSIA. Account No: Swift Code: RHBBMYKL **Please fax to us a copy of your payment slip for confirmation. If payment is drawn in a foreign currency, please include the bank commission and please also note if the final amount received is less than the invoiced amount due to exchange rate variance, you will be responsible for reimbursing the relevant beneficiary. A surcharge of 30% will be imposed on all the optional items after above mentioned deadline. A surcharge of 50% will be imposed for all the on-site orders. Priority will be given to advance orders. For on-site order during the exhibition day, items can only be delivered/installed after the closed hours of the Exhibition/Event. 30% cancellation fees will be imposed for cancellation of confirmed order. There will be no refund for cancellation during show days. A surcharge of 100% of electrical equipment will be added if you require 24-hours operating services, otherwise stated. This is not an invoice. Do not pay for these items until you have received an official invoice from INNOGEN SDN BHD. All cancellations must be made in writing to INNOGEN SDN BHD. We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Person In-charged Event Management : Zues Event Sdn Bhd Fax Date Signature & Co. Stamp 22

23 Form 6 : SERVICE LOCATION PLAN The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my IMPORTANT NOTE! Deadline: 24 October 2014 Sketch the location of your utilities, such as Lighting / Socket / Connection point / Refrigerator / Shelf / Furniture including your entitlement for Standard Shell Scheme Booth on the Form. It is imperative that you complete this form as it will be used to install your requirement in the correct location before you arrive on-site. Please ensure that the position of the lights are on the walls or fascia (unless your booth has an interior structure to which they can be attached.) If the location plan of any service is not submitted, it will be placed at the discretion of the official contractor and any relocation will be charge to exhibitor. Back wall * Side wall / Open * Side wall / Open Symbol 4ft Fluorescent Tube Spotlight Armed Spotlight Armed Halogen Spot Halogen Down Light Flood Light Armed Flood Light 13Amp S/P PP 24hrs 15A 13Amp S/P PP (24 Hrs) 15Amp S/P PP Open We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Fax Date Signature & Person In-charged Co. Stamp Event Management : Zues Event Sdn Bhd 23

24 Form 7 : INDEMNITY FORM (Compulsory to Bare Space Stand / Upgraded Shell Scheme Exhibitor / Appointed Contractor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD Tel: Fax: info@innogen.com.my Rules & Regulations to All Non-Official Contractor Show Name : The Star Property 2014 Build-Up : 19 th & 20 th November 2014 Teardown : 24 th November 2014 Deadline: 24 October 2014 The Stand Builder is responsible for ensuring that each stand complies with the Venue's and/or authorities' guideline/requirement. The Organiser, Venue and Innogen shall not be responsible for any rectification work required to correct the deviations to the stand design plan from the exhibition floor plan. Therefore, the stand structure / integrity will be the responsibility of the Stand Builder and subject to on-site supervision if necessary. It is the responsibility of the Stand Builder to ensure the followings : 1. Each stand does not exceed the designated zone built height restriction 2. The approved stand size fits into the stand's footprint 3. To cross-check the stand design plan against the exhibition floor plan Please refer to the term "designated zone" which are potentially low ceiling areas within the Centre's premises. Hence the need to comply with the "designated zone" build height restriction. All temporary structure builds for exhibitions or events must possess adequate strength and stability and functioning during construction and throughout the duration of the event. The designs of a temporary structure are to be constructed in a manner that poses no danger to public, employee or contractor safety at any time. In short, they are not a potential hazard to anyone in the vicinity. It is the responsibility of the contractor to ensure all regulations, policies and deadlines outlined in the Contractor s Regulations during The Star Property Fair 2014 are observed carefully and performed by the Contractor involved in Exhibition. The following guidelines must be adhered to :- Part 1 : Kuala Lumpur Convention Centre Hall Management Rules and Regulations 1. All non-official contractors are required to registered with the Official Main Exhibition Contractor. 2. No build-up materials be allowed to pile into the aisle/gangways, obstruct fire exit door and firefighting equipment. Please remember to keep your entire materials inside your stand at all times. 3. No Freight Aisles During move-in the marked NO FREIGHT AISLES must be kept clear of freight, construction materials and anything to cause blockage AT ALL TIMES. 4. A covered footwear must be worn at all times whilst working on site. No thongs, sandals or open-toed shoes are allowed. 5. No consumption of food items is allowed either at the back-of-house, loading docks, along Persiaran KLCC or in the public areas. 6. Material used for lining, drapes or overhead structure or as part of the theme or display to the public must be rendered non-flammable as per BOMBA requirement. The use of flammable materials is strictly prohibited unless treated with fire retardant. 24

25 Form 7 : INDEMNITY FORM (Compulsory to Bare Space Stand / Upgraded Shell Scheme Exhibitor / Appointed Contractor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD Tel: Fax: info@innogen.com.my 7. No persons under 18 years old age are permitted to enter or work on the premises. 8. Smoking is not allowed at any time in the Halls and associated work areas. 9. All contractors and their employees are strictly prohibited from using the guest s toilet facilities or loitering at the lobby and guests area. 10. All contractors must wear a pass supplied by the Event Organiser or the Official Exhibition Contractor all the times when entering the Centre. 11. All contractors must ensure the removal of all debris, rubbish and packing materials from the premises. 12. All contractors and exhibitors must ensure that all chemicals including paint are handled with care to prevent any spillage. Please also ensure the following: a. All chemical containers are securely closed when not in use, especially during loading and unloading. b. All chemical containers must be placed on a containment tray or secondary container. c. All chemicals must be stored in a stable area, especially during build-up and move-in activities. 13. Disposal of hazardous wastes and/or its containers (paint, oil, cleaning agents, solvents, etc.) must be done in a safe and environmentally friendly manner. The Centre provides facilities to safely dispose of water-based paint at the Paint Room located at Loading Dock 2 and Loading Dock 4. Please note that no chemical waste is allowed to be disposed of via the Centre s drainage system, sanitary facilities or floor trenches. 14. Activities, which generate dust such as welding, sanding sawing are strictly prohibited. Stand structure shall pre-fabricated off site and no major painting is permitted. 15. Proper scaffolding, including ladders and work platforms with adequate personal protective equipment (i.e, safety helmet; harness), must be used for any construction activities above 3m in height within the venue and must comply with the relevant safety and health regulations. 16. Unruly or unacceptable behaviour and violent acts are strictly prohibited. People acting without due care for others or not following directions of Security personnel may be evicted from site. 17. Any person caught committing unsafe work practises and or non-compliance activities will be prohibited from working in Kuala Lumpur Convention Centre. 18. The Centre s Security Department deals with all reported incidents. Any incidents occur during the build and tear down activity, the contractors should report to the Centre s Security Services which located at the Concourse Level. 19. Safety height clearance at loading dock and Maximum Height limit at the link Hall 3 service road is 4m. Safety goal posts of 4 metres in height are installed at the entrance and exit point of link Hall 3 service road. Only vehicles below 20 footer and with loading 3.5m and below in height are allowed to enter and/or exit through the safety goal posts to prevent possible damage to the ceiling. Any incidental damage for non-compliance for this restricted height will be liable for compensation to the Centre for damage. 25

26 The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Form 7 : INDEMNITY FORM (Compulsory to Bare Space Stand / Upgraded Shell Scheme Exhibitor / Appointed Contractor) Return this form to : INNOGEN SDN BHD Tel: Fax: info@innogen.com.my Part 2 : THE STAR PROPERTY FAIR 2014 Construction Rules and Regulations All partition wall above 2.44m which is facing the neighbor booths or aisle must be nicely clad and painted finish, if any. Maximum structure height is 6m included the truss system should there be any hanging object. A stand that has a roof or ceiling fitted is required to contain additional fire protection, such as the fitting of a smoke and/or fire detector and the placement of a portable CO2 or dry chemical extinguisher within the stand. Keep the Exhibition Booth clean and tidy and on completion of the Booth Fitting Works, remove all waste, debris and unused building materials from booth and venue, in default of which the Organiser shall be entitled to carry out the same and the costs and expenses further incurred which is not sufficiently met by the Cleaning Deposit, shall be a debt owing from the Exhibitors to the Organiser and shall be payable within seven (7) days from the date of the Organiser s demand. The Exhibitors shall not erect or install or cause to be erected or installed any sign, device, furnishing, ornament or object outside the Exhibition Booth. No excessive or major carpentry works shall be carried out within the Exhibition Halls. All construction works for stands, etc. must be fully completed during the build-up period. Any custom design stand with a raise up platform, each corner that exposed to visitors shall make it round. In the event of using fabric as part of the stand design, kindly provide the certificate of fire retardant as a proof on-site, if any. No blockage to Entrance/Exit Doors/Fire Hose Reel/Fire Extinguisher - No materials/ products are allowed to be put at doorway during set up or tear down as part of clearance for emergency exit route. Your cooperation is greatly appreciated. Kindly ensure your booth does not exceed the booth area as it is strictly not allowed. All lighting connection work must be done by the Official Electrical Contractor. Without any exception, exhibitors including those who provide their own lighting fixtures will be charged the lighting connection fee accordingly. Electricity from the mains, batteries, generators or such other electricity source shall be supplied only by the Official Contractor. Kindly ensure all lighting cable/wire come with earth clamp connector and it must be earthed, especially apply to metal structure design include truss system. A socket must be used for one exhibit at a time. Multi-point connection is STRICTLY PROHIBITED to prevent the risk of power overload. For bare space stands, RM per sqm administrative fee shall be made to Innogen Sdn Bhd. For all rigging order, if any. Please follow up with Exhibition Department of Kuala Lumpur Convention Centre (exhservices@klccconventioncentre.com) and ensure you receive the proforma invoice for payment purpose. The Organiser and Innogen Sdn Bhd will not be responsible for any delay on this matter. Should there be any non-conformance activities found during the build-up & teardown period, it will be reported to Organiser and Venue for further actions. 26

27 Form 7 : INDEMNITY FORM (Compulsory to Bare Space Stand / Upgraded Shell Scheme Exhibitor / Appointed Contractor) The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD Tel: Fax: info@innogen.com.my Part 3 : Indemnity I hereby confirm that I have read and understood the above (Part 1, 2, 3) and agree to abide by the terms and conditions by duly signing the rules and regulations (Signature) Name : Designation : Contact No. : Date : Company stamp : * Please return the above acknowledged copy via (scan copy) or fax. * Without signing this form, entrance to the Halls will not be permitted. 27

28 Form 8 : INKJET PRINTED GRAPHICS The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my 1) If exhibitors require additional Inkjet Printed Graphics on selected area, please use this requisition form. Deadline: 24 October 2014 Area Dimension (mm) Unit Price (RM) Qty Total (RM) On or before 25/10/ /10/ /11/2014 A1 4400mm (L) x 1030mm (H) 800 1,200 A2 4400mm (L) x 1830mm (H) 1,440 2,160 A3 4400mm (L) x 2750mm (H) 2,080 3,120 B 1000mm (L) x 2500mm (H) GRAND TOTAL (RM) FA format: High Resolution pdf file or ai file with outline created We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Person In-charged Event Management: Zues Event Sdn Bhd Fax Date Signature & Co. Stamp 28

29 Form 8 : INKJET PRINTED GRAPHICS The Star Property Fair November 2014 Kuala Lumpur Convention Centre (Hall 4 & 5) Return this form to : INNOGEN SDN BHD No.1, Jalan Perusahaan 1, Taman Industri Selesa Jaya, Balakong, Selangor, MALAYSIA Tel: Fax: info@innogen.com.my Note : All items ordered are on rental basis and price has included installation and dismantling fees. Maintenance at individual booth can be undertaken after the closed hours of the Exhibition/Event. Orders are valid only when accompanied by full remittance. Payment should be in favour of :- "INNOGEN SDN. BHD.", Kindly bank-in / telegraphic transfer to RHB BANK BERHAD Bank Address: No.1, Jalan Taming Kanan 2, Taman Taming Jaya, Balakong, Selangor, MALAYSIA. Account No: Swift Code: RHBBMYKL **Please fax to us a copy of your payment slip for confirmation. If payment is drawn in a foreign currency, please include the bank commission and please also note if the final amount received is less than the invoiced amount due to exchange rate variance, you will be responsible for reimbursing the relevant beneficiary. A surcharge of 50% will be imposed for artwork file received after deadline, which is 25/05/2014 or during set-up days. Priority will be given to advance orders. For on-site order during the exhibition day, items can only be delivered / installed after the closed hours of the Exhibition/Event. There will be no refund for cancellation of confirmed order during show days. This is not an invoice. Do not pay for these items until you have received an official invoice from INNOGEN SDN BHD. All cancellations must be made in writing to INNOGEN SDN BHD. We agree that your decision to accept or reject our application as final and conclusive. Company Name Booth No Address Tel Person In-charged Event Management: Zues Event Sdn Bhd Fax Date Signature & Co. Stamp 29

30 KUALA LUMPUR CONVENTION CENTRE AUDIO VISUAL FORM 2014 Please send the completed form with the payment information to: Exhibition Services Kuala Lumpur Convention Centre Kuala Lumpur City Centre, Kuala Lumpur, Malaysia. Tel: Fax: Event Name : Venue/Hall : Event Date : Booth Name : Booth No : Onsite Contact Person : Mobile : Billing Address Company : Attention : Designation : Address : City : Postal Code : State : Country : Tel : Fax : Mobile : Video Projection Incentive Rate* Daily Standard Rate* Onsite Rate* Projector 3,000 Ansi Lumens Projector (LCD) 6,500 Lumens 1, , , Video Plasma / TV LCD TV Free Standing with Tall Stand Free Standing Table Stand LCD TV Free Standing with Tall Stand Portable Screen Free Standing Table Stand 6 x 6 Tripod Screen x 7 Tripod Screen x 8 Tripod Screen Video Player DVD PAL/NTSC Video Recording DVD (Inc Cameraman) 2, , , Unit x Days (Date Required) Subtotal Prices are subject to a 6% government tax and a 10% service charge * All prices are in Ringgit Malaysia TOTAL Total (RM) SERVICES WILL NOT BE RENDERED UNTIL FULL PAYMENT IS RECEIVED Notes The equipment will be delivered to the exhibitor s booth on the last day of the build-up. All equipment must be returned to the Centre in the same condition they were delivered. Lost or damaged equipment are subject to replacement or a repair cost is chargeable. EXHOD001 - Appendix C (402a - Audio Visual) Page 1 of 2 Version 1.1/ Date: 1/4/2014

31 KUALA LUMPUR CONVENTION CENTRE AUDIO VISUAL FORM 2014 No refund will be made for order(s) cancelled for equipment installed and not used during the event. Please arrange with the booth contractor all the required power connections prior to build-up. The provision of the equipment and services are subject to availability. If require LCD TV with HDMI and USB connector, order must be submitted 14 days before build-up date. The completed order form must be submitted with a booth design / layout specifying the exact location(s) for the AV equipment and must be received by the Centre 14 days before the build-up date. Terms and Conditions INCENTIVE RATES required that ORDER FORMS AND FULL PAYMENT or CREDIT CARD AUTHORISATION form received a minimum of fourteen (14) days prior to the event move-in date. STANDARD RATES and ONSITE RATES will apply after the deadlines. ONSITE RATES applicable for each on-site order. Notice of cancellation must be given at least seven (7) days before the event date, failing which your payment are non refundable and will be forfeited. Refunds or overpayment will be processed by the Centre s Finance Department 30 days after the show closing date. An invoice will be provided within fourteen (14) days after the show closing date. All prices are subject to 6% government tax and 10% service charge. The above price quoted is subject to change without prior notice. Payment Payment option:- Cash Cheque/ Bank Draft Telegraphic Transfer Credit Card All cheques or bank draft are to be made out to CONVEX MALAYSIA SDN BHD. Only crossed cheques issued by Malaysian bank are accepted If payment made by telegraphic transfer, kindly forward via fax or a copy of the telegraphic transaction slip. Banking details as follows:- BANKING DETAILS Bank : CIMB Bank Berhad Account Number : Account Name : Convex Malaysia Sdn Bhd Bank Address : Kuala Lumpur City Centre, Swift Code : CIBBMYKL Kuala Lumpur If payment is made by credit card, please fax or a clear photocopy of the front and back of the credit card to Failure to fulfil the above will result in unprocessed applications by both the Centre and the Card Company and your order(s) is deemed to be not valid. Personal Data: We use your personal data to provide better customer service. By providing personal data you have given us consent to process the same as per our Privacy Notice. For further information on how we collect and process your personal data, please review our Privacy Notice found on our webpage at CREDIT CARD PAYMENT AUTHORISATION I NRIC/Passport No, hereby authorise CONVEX MALAYSIA to process authorised charges to the following credit card:- Credit Card details as follows:- American Express MasterCard Visa Credit Card No : ID No : Expiry Date : / / Amount (RM) : Authorised Signature : For further information, please contact Exhibition Services on I hereby confirm that I have read and understood the above and agree to abide by the terms and conditions by duly signing this order form Name: For official use only (KUALA LUMPUR CONVENTION CENTRE) Date Received: Signature: Date: Company Stamp: EXHOD001 - Appendix C (402a - Audio Visual) Page 2 of 2 Version 1.1/ Date: 1/4/2014

32 KUALA LUMPUR CONVENTION CENTRE BEVERAGE FORM 2014 Please send the completed form with the payment information to: Exhibition Services Kuala Lumpur Convention Centre Kuala Lumpur City Centre, Kuala Lumpur, Malaysia. Tel: Fax: Event Name : Venue/Hall : Event Date : Booth Name : Booth No : Onsite Contact Person : Mobile : Billing Address Company : Attention : Designation : Address : City : Postal Code : State : Country : Tel : Fax : Mobile : Date Delivery Time Item RM Unit Total (RM) Subtotal Prices are subject to a 6% government tax and a 10% service charge TOTAL *Deposit for water dispenser is RM (refundable) * All prices are in Ringgit Malaysia TOTAL SERVICES WILL NOT BE RENDERED UNTIL FULL PAYMENT IS RECEIVED EXHOD001 - Appendix C (402b - Beverage) Page 1 of 3 Version 1.1/ Date: 1/4/2014

33 KUALA LUMPUR CONVENTION CENTRE BEVERAGE FORM 2014 No Alcoholic Beverages Unit Incentive Rate* Standard Rate* 1 Champagne Moet Chandon Brut Imperial Per Bottle (750ml) Sparkling wine Chevalier Chardonnay Per Bottle (750ml) Red Wine Le Challenge Rouge Per Bottle (750ml) Red Wine Cono Sur Tocornal Cabernet Sauvignon Per Bottle (750ml) White Wine Le Challenge Blanc Per Bottle (750ml) White Wine Cono Sur Tocornal Chardonnay Per Bottle (750ml) Onsite Rate* 7 Beer by Barrel Carlsberg/Tiger Per Barrel 1, , , Beer by Can Carlsberg/Tiger Per Carton (24 Cans) No Non-Alcoholic Beverages Unit Incentive Rate* Standard Rate* 1 Bottle RO Water (500ml) Carton (24 Bottles) Water Dispenser + 5 Units of Bottled RO Water A Machine + 5 Units Bottle Water Refill 19 Litre Per Bottle N/A N/A 4 Disposal Paper Cup Per Pack (50 Cups) N/A N/A 5 Soft Drink Coca Cola/Light Coke/Sprite/Ginger Beer/Ginger Ale/Tonic Water/Soda Water Onsite Rate* Per Carton (24 Cans) Juices Orange/Apples (250ml) Per Carton (24 Packets) * All prices are in Ringgit Malaysia Rules and Regulations Notes The Kuala Lumpur Convention Centre has exclusive food and beverage distribution rights within the venue. Any outside beverages brought into its premises for sale and consumption is strictly prohibited. A deposit of RM1, must be placed for each water dispenser. This deposit will be used to offset any damages or loss of equipment. The deposit shall be refunded via an Electronic Fund Transfer (EFT) to your account within 14 working days of the centre's receipt of the duly completed and signed EFT form. Crockery and cutleries are available. The exhibitor is responsible and will be charged for any loss or damaged crockery and cutleries. Power connection shall be arranged for any order(s) water dispenser(s) or beer (barrel). Please arrange with the appointed booth contractor. For the hiring of service personnel, please refer to the Service Staff Order Form. The beverage order(s) and services are subject to availability. Terms and Conditions INCENTIVE RATES required that ORDER FORMS AND FULL PAYMENT or CREDIT CARD AUTHORISATION form received a minimum of fourteen (14) days prior to the event move-in date. STANDARD RATES and ONSITE RATES will apply after the deadlines. ONSITE RATES applicable for each on-site order. Notice of cancellation must be given at least seven (7) days before the event date, failing which your payment are non refundable and will be forfeited. Refunds or overpayment will be processed by the Centre s Finance Department 30 days after the show closing date. An invoice will be provided within fourteen (14) days after the show closing date. All prices are subject to 6% government tax and 10% service charge. The above price quoted is subject to change without prior notice. EXHOD001 - Appendix C (402b - Beverage) Page 2 of 3 Version 1.1/ Date: 1/4/2014

34 KUALA LUMPUR CONVENTION CENTRE BEVERAGE FORM 2014 Payment Payment option:- Cash Cheque/ Bank Draft Telegraphic Transfer Credit Card All cheques or bank draft are to be made out to CONVEX MALAYSIA SDN BHD. Only crossed cheques issued by Malaysian bank are accepted If payment made by telegraphic transfer, kindly forward via fax or a copy of the telegraphic transaction slip. Banking details as follows:- BANKING DETAILS Bank : CIMB Bank Berhad Account Number : Account Name : Convex Malaysia Sdn Bhd Bank Address : Kuala Lumpur City Centre, Swift Code : CIBBMYKL Kuala Lumpur If payment is made by credit card, please fax or a clear photocopy of the front and back of the credit card to Failure to fulfil the above will result in unprocessed applications by both the Centre and the Card Company and your order(s) is deemed to be not valid. Personal Data: We use your personal data to provide better customer service. By providing personal data you have given us consent to process the same as per our Privacy Notice. For further information on how we collect and process your personal data, please review our Privacy Notice found on our webpage at CREDIT CARD PAYMENT AUTHORISATION I NRIC/Passport No, hereby authorise CONVEX MALAYSIA to process authorised charges to the following credit card:- Credit Card details as follows:- American Express MasterCard Visa Credit Card No : ID No : Expiry Date : / / Amount (RM) : Authorised Signature : For further information, please contact Exhibition Services on I hereby confirm that I have read and understood the above and agree to abide by the terms and conditions by duly signing this order form Name: For official use only (KUALA LUMPUR CONVENTION CENTRE) Date Received: Signature: Date: Company Stamp: EXHOD001 - Appendix C (402b - Beverage) Page 3 of 3 Version 1.1/ Date: 1/4/2014

35 KUALA LUMPUR CONVENTION CENTRE BOOTH CATERING FORM 2014 Please send the completed form with the payment information to: Exhibition Services Kuala Lumpur Convention Centre Kuala Lumpur City Centre, Kuala Lumpur, Malaysia. Tel: Fax: Event Name : Venue/Hall : Event Date : Booth Name : Booth No : Onsite Contact Person : Mobile : Billing Address Company : Attention : Designation : Address : City : Postal Code : State : Country : Tel : Fax : Mobile : Date Delivery Time Item RM Qty Total (RM) Subtotal Prices are subject to a 6% government tax and a 10% service charge * All prices are in Ringgit Malaysia TOTAL SERVICES WILL NOT BE RENDERED UNTIL FULL PAYMENT IS RECEIVED No Asian Menu Quantity Incentive Rate* Standard Rate* Onsite Rate* 1 Almond Shrimp Toast 100 pcs # Curry Puff (Vegetables) 100 pcs # Deep Fried Samosa with Yoghurt Dip 120 pcs # Roti Jala with Chicken Curry 100 pcs # Mini Glutinous Rice Dumpling 50 pcs EXHOD001 - Appendix C (402c - Booth Catering) Page 1 of 3 Version 1.1/ Date: 1/4/2014

36 KUALA LUMPUR CONVENTION CENTRE BOOTH CATERING FORM 2014 No Asian Menu Quantity Incentive Rate* Standard Rate* Onsite Rate* 6 Five Spices Garlicky Fried Chicken Tulip 60 pcs # Oven Baked Teriyaki Chicken Tulip 60 pcs Otak-otak Seafood Tartlet 80 pcs Assorted Sesame Balls 60 pcs # Supreme Curry Puff 60 pcs No Western Menu Quantity Incentive Rate* Standard Rate* Onsite Rate* 11 Chips & Nuts Per Bowl Crudités with Vegetable Dips Per Bowl Grissini Stick & Cheese Straw Per Glass Assorted Finger Sandwiches 60 pcs # Mushroom Bouchees 60 pcs # Seafood Vol-au-vent 60 pcs # Honey-Glazed Chicken Tulip 60 pcs Chicken Bouchees 60 pcs Tuna Nicoise in Cherry Tomatoes 100 pcs Salmon Tartare Crouton 100 pcs Chicken with Pesto Mayo 100 pcs # Ratatouille in Tartlet with Cheese Gratin 100 pcs Seafood Tortilla Rolls 100 pcs No Sweet Items Quantity Incentive Rate* Standard Rate* Onsite Rate* 24 American Cookies 50 pcs Assorted Malay Kuih (Available from 12noon Onwards) 100 pcs Selection of French Pastries 50 pcs Assorted Nyonya Kuih (Available from 12noon Onwards) 100 pcs Mini Fruits Flan 100 pcs Rich Chocolate Brownies 100 pcs Carrot Cake 100 pcs # Apple Strudel 120 pcs Pandan Tiramisu 100 pcs Seasonal Fresh Fruit Platter Per Platter No Deluxe Menu Quantity Incentive Rate* Standard Rate* Onsite Rate* 34 Assorted Open-faced Square Sandwiches 60 pcs Peking Duck Roulade 50 pcs Crabmeat Aioli with Fish Roe 50 pcs Beef Roulade with Harvest of Spring 50 pcs # Lamb Medras in Parisienne Potatoes 80 pcs Salmon Rossette with Dill Creame 50 pcs Feta Cheese and Olives Skewers 50 pcs Cold Cuts with Condiments Per Platter Cheese Platter (Serving for 30 People Only) Per Platter Deluxe French Pastries 60 pcs * All prices are in Ringgit Malaysia Rules and Regulations The Kuala Lumpur Convention Centre has exclusive food and beverage distribution rights within the venue. Any outside food items brought into its premises for sale and consumption is strictly prohibited. EXHOD001 - Appendix C (402c - Booth Catering) Page 2 of 3 Version 1.1/ Date: 1/4/2014

37 KUALA LUMPUR CONVENTION CENTRE BOOTH CATERING FORM 2014 Notes Crockery and cutlery will be provided. Lost or missing crockery and cutlery will be borne by exhibitors. Power connection shall be arranged for any order(s) of hot food (Marked #). Please arrange with the appointed booth contractor prior to build-up. For the hiring of service personnel, please refer to the Service Staff Order Form The Booth Catering order(s) and services are subject to availability. Terms & Conditions INCENTIVE RATES required that ORDER FORMS AND FULL PAYMENT or CREDIT CARD AUTHORISATION form received a minimum of fourteen (14) days prior to the event move-in date. STANDARD RATES and ONSITE RATES will apply after the deadlines. ONSITE RATES applicable for each on-site order. Notice of cancellation must be given at least seven (7) days before the event date, failing which your payment are non refundable and will be forfeited. Refunds or overpayment will be processed by the Centre s Finance Department 30 days after the show closing date. An invoice will be provided within fourteen (14) days after the show closing date. All prices are subject to 6% government tax and 10% service charge. The above price quoted is subject to change without prior notice. Payment Payment option:- Cash Cheque/ Bank Draft Telegraphic Transfer Credit Card All cheques or bank draft are to be made out to CONVEX MALAYSIA SDN BHD. Only crossed cheques issued by Malaysian bank are accepted If payment made by telegraphic transfer, kindly forward via fax or a copy of the telegraphic transaction slip. Banking details as follows:- BANKING DETAILS Bank : CIMB Bank Berhad Account Number : Account Name : Convex Malaysia Sdn Bhd Bank Address : Kuala Lumpur City Centre, Swift Code : CIBBMYKL Kuala Lumpur If payment is made by credit card, please fax or a clear photocopy of the front and back of the credit card to Failure to fulfil the above will result in unprocessed applications by both the Centre and the Card Company and your order(s) is deemed to be not valid. Personal Data: We use your personal data to provide better customer service. By providing personal data you have given us consent to process the same as per our Privacy Notice. For further information on how we collect and process your personal data, please review our Privacy Notice found on our webpage at Personal_Data_Protection_Act_2010.aspx CREDIT CARD PAYMENT AUTHORISATION I NRIC/Passport No, hereby authorise CONVEX MALAYSIA to process authorised charges to the following credit card:- Credit Card details as follows:- American Express MasterCard Visa Credit Card No : ID No : Expiry Date : / / Amount (RM) : Authorised Signature : For further information, please contact Exhibition Services on Name: I hereby confirm that I have read and understood the above and agree to abide by the terms and conditions by duly signing this order form For official use only (KUALA LUMPUR CONVENTION CENTRE) Date Received: Signature: Date: Company Stamp: EXHOD001 - Appendix C (402c - Booth Catering) Page 3 of 3 Version 1.1/ Date: 1/4/2014

38 KUALA LUMPUR CONVENTION CENTRE INTERNET SERVICES FORM 2014 Please send the completed form with payment information to: Exhibition Services Kuala Lumpur Convention Centre Kuala Lumpur City Centre, Kuala Lumpur, Malaysia. Tel: Fax: Event Name : Venue/Hall : Event Date : Booth Name : Booth No : Onsite Contact Person : Mobile : Billing Address Company : Attention : Designation : Address : City : Postal Code : State : Country : Tel : Fax : Mobile : Speed WIFI (For Maximum 4 Days Usage) Incentive Rate* Standard Rate* Onsite Rate* Unit Total (RM) 2MB Single Access (Shared Throughout the Centre) Wireless-Single Access For general website surfing and checking. Not suitable for connection to server or online presentation Note: Wireless Internet (Single Access) will be disconnected if idle for 15 minutes. Speed WIFI (Maximum up to 4 users) Incentive Rate* (Daily Rate) Standard Rate* Onsite Rate* Unit x Days Required Date Total (RM) 2MB Dedicated Access Metro-E Internet Broadband Recommended for light users who need access for s, light surfing and social networking. 1, , , MB Dedicated Access Metro-E Internet Broadband Recommended for social networking, uploads and downloads video and light video viewing. 2, , , MB Dedicated Access Metro-E Internet Broadband Recommended for social networking, uploads and downloads video and light video viewing. 3, , Note: Wireless Internet (Single Access) will be disconnected if idle for 15 minutes. EXHOD001 - Appendix C (402l - Internet Services) Page 1 of 3 Version 1.1/ Date: 1/4/2014

39 KUALA LUMPUR CONVENTION CENTRE Speed Wired Internet (1 network port activation is provided) Incentive Rate* (Daily Rate) Standard Rate* Onsite Rate* Unit x Days Required Date Total (RM) 2MB Dedicated Access Metro-E Internet Broadband Recommended for light users who need access for s, light surfing and social networking MB Dedicated Access Metro-E Internet Broadband Recommended for social networking, uploads and downloads video and light video viewing. 1, , , MB Dedicated Access Metro-E Internet Broadband Recommended for social networking, uploads and downloads video and light video viewing. 2, , , Miscellaneous (Per Connection for One Time Charge) Incentive Rate* Standard Rate* Onsite Rate* External Line Patching Line Relocation Charge N/A N/A Network Port Activation (Per Port) Unit Date Required Subtotal Prices are subject to a 6% government tax and a 10% service charge * All prices are in Ringgit Malaysia TOTAL Fair Use Policy Total (RM) SERVICES WILL NOT BE RENDERED UNTIL FULL PAYMENT IS RECEIVED Heavy usage on the internet and excessive amount of data transfer will cause traffic congestion on the Centre s network. Since broadband is on a best sharing basis and to ensure the user experience is not compromised, the Centre applies the Fair Use Policy in order to continue providing optimum internet experience to all guests. A dedicated internet leased line is recommended for any event where guests require a dedicated connection with 1:1 service and exclusive access to the bandwidth. Please order the dedicated internet leased line 14 working days prior to the event date. Notes Metro E Description: This is a dedicated WiFi Metro-E internet type connection with pre-configured DHCP LAN (Local Area Network) and port address translation (PAT). There is NO firewall blocking in between the connection. The completed order form must be submitted with a booth design and super-imposed floor plan to clearly indicate the exact communication line location(s) and must be received by the Centre 14 days before the build-up date. All communication lines will be placed inside the booth if the exact location(s) are not given. Relocation charges will apply if the line(s) require shifting. Due to the nature of the service and risk factors beyond the Centre s control, the Centre cannot guarantee that the services will be free from any fault, error or interruption. The Centre shall not be liable nor held responsible for any delay or failure in communication whatever and as a result of circumstances beyond the Centre s control. All devices that are used on the network for internet access requires an IP Address that is assigned by the Centre s IT Department. Wireless Internet (Single Access) will be disconnected if idle for 15 minutes. No refunds will be made for services installed and not used during the Event. Late order(s) is subject to availability. Terms and Conditions INCENTIVE RATES require that ORDER FORMS AND FULL PAYMENT or CREDIT CARD AUTHORISATION form is received a minimum of fourteen (14) days prior to the event move-in date. STANDARD RATES and ONSITE RATES will apply after the deadlines. ONSITE RATES applicable for each on-site order. Notice of cancellation must be given at least seven (7) days before the event date, failing which your payment are non-refundable and will be forfeited. Refunds or overpayment will be processed by the Centre s Finance Department 30 days after the show s closing date. An invoice will be provided within fourteen (14) days after the show s closing date. All prices are subject to a 6% government tax and a 10% service charge. The above price quoted is subject to change without prior notice. EXHOD001 - Appendix C (402l - Internet Services) Page 2 of 3 Version 1.1/ Date: 1/4/2014

40 KUALA LUMPUR CONVENTION CENTRE Payment Payment option:- Cash Cheque/ Bank Draft Telegraphic Transfer Credit Card All cheques or bank draft are to be made out to CONVEX MALAYSIA SDN BHD. Only crossed cheques issued by Malaysian banks are accepted If payment is made by telegraphic transfer, kindly forward via fax or a copy of the telegraphic transaction slip. Banking details as follows:- BANKING DETAILS Bank : CIMB Bank Berhad Account Number : Account Name : Convex Malaysia Sdn Bhd Bank Address : Kuala Lumpur City Centre, Swift Code : CIBBMYKL Kuala Lumpur If payment is made by credit card, please fax or a clear photocopy of the front and back of the credit card to Failure to fulfil the above will result in unprocessed applications by both the Centre and the Card Company and your order(s) is deemed to be not valid. Personal Data: We use your personal data to provide better customer service. By providing personal data you have given us consent to process the same as per our Privacy Notice. For further information on how we collect and process your personal data, please review our Privacy Notice found on our webpage at CREDIT CARD PAYMENT AUTHORISATION I NRIC/Passport No, hereby authorise CONVEX MALAYSIA to process authorised charges to the following credit card:- Credit Card details as follows:- American Express MasterCard Visa Credit Card No : ID No : Expiry Date : / / Amount (RM) : Authorised Signature : For further information, please contact Exhibition Services on I hereby confirm that I have read and understood the above and agree to abide by the terms and conditions by duly signing this order form For official use only (KUALA LUMPUR CONVENTION CENTRE) Name: Date Received: Signature: Date: Company Stamp: EXHOD001 - Appendix C (402l - Internet Services) Page 3 of 3 Version 1.1/ Date: 1/4/2014

41 KUALA LUMPUR CONVENTION CENTRE TELECOMMUNICATIONS FORM 2014 Please send the completed form with the payment information to: Exhibition Services Kuala Lumpur Convention Centre Kuala Lumpur City Centre, Kuala Lumpur, Malaysia. Tel: Fax: Event Name : Venue/Hall : Event Date : Booth Name : Booth No : Onsite Contact Person : Mobile : Billing Address Company : Attention : Designation : Address : City : Postal Code : State : Country : Tel : Fax : Mobile : Telephone Service ( Per Connection for 4 Days) Unit Incentive Rate* Standard Rate* Onsite Rate* Total (RM) Local Line (Installation Fee + Maximum 4 Days Usage) Fax Line without Fax Machine (Installation Fee + Maximum 4 Days Usage) Credit Card Line without Terminal Equipment (Installation Fee + Maximum 4 Days Usage) IDD Direct Line (Installation Fee Only) * Additional Usage (Phone/Fax/Credit Card) Above 4 Days per day Day : Line Relocation Charge N/A N/A Subtotal Prices are subject to a 6% government tax and a 10% service charge TOTAL * Deposit for Telephone Handset is RM1,500.00nett * Deposit for IDD Usage is RM2,500.00nett * All prices are in Ringgit Malaysia TOTAL Notes Unused deposit balances are refundable SERVICES WILL NOT BE RENDERED UNTIL FULL PAYMENT IS RECEIVED The completed order form must be submitted with a booth design / layout specifying the exact communication line location(s) and must be received by the Centre 14 days before the build-up date. All communication lines will be placed inside the booth if the exact location(s) are not given. Relocation charges will apply if the line(s) require shifting after installation has been completed. Due to the nature of the service and risk factors beyond the Centre s control, the Centre cannot guarantee that the services will be free from any fault, error or interruption. The centre shall not be liable nor held responsible for any delay or failure in communication whatever and as a result of circumstances beyond the Centre s control. Credit card machines and activation credit card lines will require prior notification to the Bank concerned, to be initiated solely by the exhibitor. The Centre will provide the direct telephone line for credit card terminals without going through the PABX or keyphone systems. EXHOD001 - Appendix C (402d - Telecommunications) Page 1 of 2 Version 1.2/ Date: 1/4/2014

42 KUALA LUMPUR CONVENTION CENTRE TELECOMMUNICATIONS FORM 2014 A deposit (as above) must be placed for IDD Direct Line usage and telephone handset. A deposit must be place for Local Line telephone handset. The deposit will be used to offset the loss of equipment or expenses incurred for overseas calls. A refund will be made upon receipt of full telephone bill payment. The deposit shall be refunded via an Electronic Fund Transfer (EFT) to your account within 14 working days of the centre's receipt of the duly completed and signed EFT form. No refunds will be made for services installed and not used during the Event. The rates charges are based on 4 days. The provision for all equipment and services are subject to availability. Terms and Conditions INCENTIVE RATES required that ORDER FORMS AND FULL PAYMENT or CREDIT CARD AUTHORISATION form received a minimum of fourteen (14) days prior to the event move-in date. STANDARD RATES and ONSITE RATES will apply after the deadlines. ONSITE RATES applicable for each on-site order. Notice of cancellation must be given at least seven (7) days before the event date, failing which your payment are non refundable and will be forfeited. Refunds or overpayment will be processed by the Centre s Finance Department 30 days after the show closing date. An invoice will be provided within fourteen (14) days after the show closing date. All prices are subject to 6% government tax and 10% service charge. The above price quoted is subject to change without prior notice. Payment Payment option:- Cash Cheque/ Bank Draft Telegraphic Transfer Credit Card All cheques or bank draft are to be made out to CONVEX MALAYSIA SDN BHD. Only crossed cheques issued by Malaysian bank are accepted If payment made by telegraphic transfer, kindly forward via fax or a copy of the telegraphic transaction slip. Banking details as follows:- BANKING DETAILS Bank : CIMB Bank Berhad Account Number : Account Name : Convex Malaysia Sdn Bhd Bank Address : Kuala Lumpur City Centre, Swift Code : CIBBMYKL Kuala Lumpur If payment is made by credit card, please fax or a clear photocopy of the front and back of the credit card to Failure to fulfil the above will result in unprocessed applications by both the Centre and the Card Company and your order(s) is deemed to be not valid. Personal Data: We use your personal data to provide better customer service. By providing personal data you have given us consent to process the same as per our Privacy Notice. For further information on how we collect and process your personal data, please review our Privacy Notice found on our webpage at Personal_Data_Protection_Act_2010.aspx CREDIT CARD PAYMENT AUTHORISATION I NRIC/Passport No, hereby authorise CONVEX MALAYSIA to process authorised charges to the following credit card:- Credit Card details as follows:- American Express MasterCard Visa Credit Card No : ID No : Expiry Date : / / Amount (RM) : Authorised Signature : For further information, please contact Exhibition Services on I hereby confirm that I have read and understood the above and agree to abide by the terms and conditions by duly signing this order form Name: Date Received: For official use only (KUALA LUMPUR CONVENTION CENTRE) Signature: Date: Company Stamp: EXHOD001 - Appendix C (402d - Telecommunications) Page 2 of 2 Version 1.2/ Date: 1/4/2014

43 APPENDIXES i 43

44 Innogen s Furnishing Guide 44

45 Appendix A Maps Version : 1.3/ Date: 31/01/2011 Page 9 of 57 Page 64 of 97

46 KUALA LUMPUR CONVENTION CENTRE EXHOD001 Appendix A Map Access to Kuala Lumpur Convention Centre EXHOD001 - Appendix A Maps Page 65 of 97 Version: 2.0/ Date: 21/12/2012

47 KUALA LUMPUR CONVENTION CENTRE EXHOD001 Appendix A Map Access to the Loading Dock EXHOD001 - Appendix A Maps Page 66 of 97 Version: 2.0/ Date: 21/12/2012

48 Appendix E Emergency and Evacuation Procedures Page 84 of 97

49 EXHOD001 Appendix E EMERGENCY AND EVACUATION PROCEDURES The Kuala Lumpur Convention Centre has an Emergency Evacuation Plan to enable the successful evacuation of staff, exhibitors and visitors in the case of a fire or other emergencies. All Kuala Lumpur Convention Centre staff will assist in the evacuation if the need arises. Event Organisers, Contractors and Exhibitors and their employees must be familiar with the emergency exits and it is crucial that all occupants of the Centre must be aware of the Kuala Lumpur Convention Centre Emergency Procedures Plans. Action Upon Hearing the Fire Alarm ) Upon the sounding of the emergency tone, immediately stop any ongoing activities. a) Stay in your location and wait for instructions from the Floor Warden or the PA system. b) Switch off all electrical equipment being used if necessary. c) After receiving the evacuation order, evacuate the building in an orderly manner to the assembly area which is located at the KLCC Park. d) Use nearest and safest exit. e) Proceed to the predetermined emergency assembly area and report to the Floor Warden / designated staff for roll call. f) Wait for further instructions The Fire Alarm makes a Whoop Whoop sound Version : 1.2/ Date: 31/01/2011 Page 85 of 97

50 EXHOD001 Appendix E EMERGENCY AND EVACUATION PROCEDURES Evacuation Assembly Area ) During an evacuation Event Organisers, Exhibitors, Visitors and Contractors in any hall or any part of the Centre must be assembled at the nearest Assembly Area. a) The Evacuation Router and Assembly Areas are outlined on the maps above. b) These maps should be studied by all Exhibitors and Contractors and all their staff or agents as part of their familiarisation with the Centre s physical infrastructure. Action in the Event of Fire ) Raise the alarm by activating the nearest fire break alarm. a) Report the incident to the nearest Supervisor who has a radio or any type of communication system b) Attempt to put out the fire if it is safe to do so using the fire fighting equipment. Do not put yourself at risk. c) If the smoke or fire threatens to endanger others, close all the doors and evacuate the occupants to the assembly area which is located at the KLCC Park. Version : 1.2/ Date: 31/01/2011 Page 86 of 97

51 EXHOD001 Appendix E EMERGENCY AND EVACUATION PROCEDURES Calling for Security/ Safety Manager ) Call Kuala Lumpur Convention Centre s Fire Control Room Extension 555. a) Make the communication clear and brief. This is... (state your location). We have a fire at. b) Wait for further instructions. Centre Contact Details Role Title Phone No One Phone No Two Chief Warden Security Manager Safety Manager Communication Officer Fire Control Operator Ext Version : 1.2/ Date: 31/01/2011 Page 87 of 97

52 Appendix G Vehicle Holding Area Version : 1.3/ Date: 31/01/2011 Page 95 of 97 Page 95 of 97

53 EXHOD001 Appendix G VEHICLE HOLDING AREA The Kuala Lumpur Convention Centre vehicle holding area is located at No.6 Jalan Stonor, open space car park, the lot is 300m from the Convention Centre in order to facilitate move-in and move-out during exhibition at the Kuala Lumpur Convention Centre/ Vehicle Permit for Lorries / Light Goods Vehicle Vehicle permit will be issued to each exhibitor for entering the loading docks of the Kuala Lumpur Convention Centre on the move-in and move-out by the Organiser. The permit must be displayed on the windscreen to facilitate inspection and is only valid at the specified dates and times indicated on the permit. Move-in/out Procedures:- Control point will be set up at the check-point of the Kuala Lumpur Convention Centre, only the vehicle with the a) Vehicle Permit pre-issued by the Organiser AND b) Trip Pass issued at the Vehicle Holding Area by the Traffic Marshal 1. The vehicle holding area is open one hour prior to the pre-scheduled move-in/out time until all the move-in/out activities finished. 2. Before proceeding to the Kuala Lumpur Convention Centre loading dock, all vehicles MUST first report to the Vehicle Holding Area. (Refer to Appendix G Map Access to Vehicle Holding Area) 3. Upon arriving at the Vehicle Holding Area, the drivers MUST first present the Vehicle Permit issued by organiser, queue up and wait for further instruction given from the traffic marshal of the Kuala Lumpur Convention Centre. The waiting time at the vehicle holding area may vary and would depend on the total number of vehicles, move-out speed and the prevailing traffic condition. 4. A Trip Pass will be issued to the drivers during build-up day(s) at the Vehicle Holding Area by the Traffic Marshall. The driver must then proceeds to Kuala Lumpur Convention Centre Loading docks with a) Vehicle permit b) Trip pass issued at the Vehicle Holding Area 5. Drivers failing to present the above 2 Permits will NOT be allowed enter into Kuala Lumpur Convention Centre loading dock. Please contact the Event Coordinator for any further inquires. Version: 2.0/ Date: 21/12/2012 Page 96 of 97

54 EXHOD001 Appendix G MAP ACCESS TO VEHICLE HOLDING AREA Version: 2.0/ Date: 21/12/2012 Page 97 of 97