Chargeable Repairs Policy
|
|
- Carol Heath
- 5 years ago
- Views:
Transcription
1 Chargeable Repairs Plicy Dcument cntrl Plicy apprval GDT, February 2016 Replacing/ updating Rechargeable Repairs Plicy 2012 Next review date February 2019 Authr Grup Directr Facilities and Asset Management Respnsible Executive/ Grup Grup Directr Facilities and Asset Management Directr Circulatin Internet and Intranet Current Versin 2 Versin Date Authr(s) Ntes n Revisins 2 Feb 2016 Grup Directr Facilities & Asset Management Review f plicy
2 Intrductin The chargeable repairs plicy sets ut hw First Ark Grup will manage its repairs plicy in relatin t day t day, packaged, cyclical, vid and planned imprvement repairs and services that are required due t fair wear and tear, neglect r deliberate damage. This plicy will set ut hw First Ark and its fficers will deal with tenant requests fr repairs and any ther repairs r wrks required in a KHT hme. This plicy is intended t give guidance t all respnsible fficers f their rle and remit thrughut the prcess. This plicy will als set ut what is defined as a tenant s respnsibility, what is KHT s respnsibility and hw KHT will charge fr these repairs and services. Plicy Objectives KHT is required t prvide a cst effective repairs and maintenance service. This plicy frms part f KHT s apprach t demnstrate value fr mney and prbity in the cmmissining and executin f its repair, maintenance and imprvement wrk. KHT will define which repairs are tenant respnsibility and which are the respnsibility f KHT. KHT will als define which repairs are classed as wear and tear r are due t neglect r deliberate damage by the current, frmer tenant r a third party. Tenant respnsibility repairs are defined in the tenancy agreement. Leasehlders will be respnsible fr paying fr any qualifying rechargeable repairs t cmmunal areas that are attributable t them and they are als bliged t pay service charges in respect f planned wrks under their lease. Where it is clear that there is a chargeable repair r service, KHT will charge the tenant r leasehlder fr the ttal cst f the repair plus VAT. KHT will cntinue t prmte tenant respnsibility and wnership and when practical prvides tenants with the ptin t reslve their wn damage r neglect. KHT will ensure that fairness is at the frefrnt f the Plicy and that the aims and bjectives are fully cmpliant with ur apprach t Equality and Diversity The Mix, ur apprach t vulnerability and ur apprach t tenancy sustainability. KHT will define prcesses fr tenants t either make advance payment fr all chargeable repairs r services. KHT will als define prcesses t recver all utstanding debt related t repairs. KHT will prvide an appeals prcess fr tenants t appeal against any charges applied by KHT and this will be managed by the Asset Management Team. Plicy Detail KHT is cmmitted t ensuring that tenants are encuraged t lk after their hmes in accrdance with their respnsibilities under their Tenancy Agreement. This plicy will assist in this apprach. What is a Chargeable Repair? KHT will require current and frmer tenants t pay fr any remedial wrks when the damage has been caused by: Any repair requested that falls under the tenant respnsibility repair as defined by the tenancy agreement. Page 2 f 6
3 A deliberate act, negligence r misuse caused by the tenant, their family r visitrs. Any reinstatement wrk resulting frm unsatisfactry r un-authrised prperty imprvements, substandard DIY, unauthrised alteratin. An vergrwn r ill maintained garden, including the remval f graffiti r accumulatin f rubbish in a garden r cmmunal area. Any remvals f prperty fllwing the end f a tenancy. Wrks due t neglect r misuse when bringing a prperty up t ur re-let standard. Identifying Chargeable Repairs Chargeable repairs may be identified in a number f ways: Reprting repairs Cntact Centre may identify whilst prcessing a repair thrugh the Lcatr Plus system. The system will autmatically prmpt the user t initiate a series f questins that will help identify if a repair is chargeable. Inspectins Prperty Managers and Neighburhd Husing Advisers (HA) may identify chargeable repairs whilst visiting a prperty t carry ut an inspectin, tenancy check r terminatin request visit. Cmpleting repairs Trade Operatives may identify chargeable repairs whilst visiting a prperty t carry ut repairs. Prperty Managers thrugh Stck Cnditin Surveying may identify chargeable repairs during inspectin. Transfer r Mutual Exchange Visits A Prperty Manager r Neighburhd Husing Adviser may identify chargeable repairs r services are identified during a transfer r mutual exchange inspectin, KHT will suspend the transfer r exchange until the repairs r services have been cmpleted r paid fr in advance by the tenant. A reasnable perid fr cmpletin and re-inspectin will be agreed by KHT in cnsultatin with the tenant. Chargeable Repairs and Tenancy Terminatin Where chargeable repairs r services are identified during a terminatin f a tenancy, the tenant will be advised that they will be charged fr the cst f any remedial wrks. They will be given the pprtunity t either carry ut the repair wrks themselves r advised f the cst fr KHT t carry ut and cmplete befre vacating the prperty. If a tenant disputes the final amunt they will be advised n the Right t Appeal by cntacting the Chargeable Repairs Team. Tenants may at any time discharge their repair, replacement r service respnsibilities by requesting KHT t undertake the wrk at the tenant's expense prvided that the tenant pays fr the cst f such wrks in advance. Discretinary Pwers and Vulnerable Tenants KHT has discretinary pwers t deal with exceptins t this plicy based n individual circumstances. This will include the discretin t waive, defer r arrange alternative payment methds fr vulnerable tenants r what might Page 3 f 6
4 be deemed as ther mitigating circumstances. Exemptins will be the exceptin and determined based n the circumstances and merits f each case. Tenants will be deemed as vulnerable in line with KHT s Vulnerable Custmers Plicy and Prcedures. There may be ccasins when actin may be taken t recver the full r partial cst f a repair after cnsultatin with the supprting agency when there is repeated deliberate damage r negligence by a vulnerable tenant. Being defined as vulnerable des nt, in itself, mean that smene will nt be charged fr a repair. Chargeable csts KHT chargeable csts will be based n the Natinal Husing Federatin Schedule f rates within KHT s repairs system and will be banded int 3 categries. Detailed infrmatin can be fund n KHT s website. Sme specialist wrks may require a cntractr t prvide a separate estimate which will be arranged by the Asset Management Team. KHT in additin will re-cup debt agency recvery csts which are the result f the chargeable repair prcess. Plice Search Warrants Where a Plice Search Warrant is served upn a KHT tenant/ dwelling, the tenant will be respnsible fr the cst f any such repair/s that may arise in executing the Warrant whether r nt a prsecutin is successful r nt. If in the event that the Plice issue a Search Warrant n the incrrect address, it will be the respnsibility f the tenant t pursue any resulting csts r charges directly frm Merseyside Plice. Implementatin KHT's Tenancy Agreement sets ut bth landlrd and tenant respnsibilities and bligatins. At Sign Up f any new tenancy, Lettings Management will ensure that new tenants are infrmed f their respnsibilities in relatin t the Recharge Plicy. KHT will prmte tenant respnsibility thrugh educatin and encurage tenants t understand the financial implicatins f deliberate neglect, misuse r damage and t take mre respnsibility fr their actins. Ntificatin and Prcedure KHT will always advise the tenant that they have the ptin t cmplete the wrks themselves and that a Prperty Manager will check t ensure that the wrks are cmpleted t a reasnable standard. Tenants will be infrmed f the apprximate cst via the Natinal Husing Federatin Schedule f rates cst n the repairs system. Sme specialist wrks may require a cntractr t prvide a separate estimate which will be arranged by the Asset Management Team. The final cst will be determined n cmpletin f the repair plus VAT. If the tenant disputes the amunt they will be able t appeal by writing t the Chargeable Repairs Team. Payment Optins KHT will always endeavur t btain pre-payment, hwever this may be waived if the chargeable repair r service falls within certain categries. These are Emergency Repairs where there may be a security r health and safety risk Page 4 f 6
5 r where a tenant has been assessed as vulnerable in line with KHT s Vulnerable Custmer Plicy. In this case, KHT will cmplete the repair t ensure the integrity f the prperty is maintained and any health and safety issues are addressed and subsequently the custmer may be charged and chased subsequently fr payment. It must be stressed that being defined as vulnerability des nt necessarily mean that a custmer will nt be charged. Recvery KHT will expect that all wrks are paid fr in advance and nly where the wrk is classed as an emergency r the tenant has left the prperty will KHT set up separate rechargeable repairs accunts. The Chargeable RepairsTeam will mnitr and review payments by the custmer and take apprpriate recvery actin where nn-payment ccurs. Where a tenant is fund t have reprted a repair based n infrmatin which is incrrect in rder t receive a repair, the tenant will be required t pay fr the repair befre it is cmpleted. Where the tenant cmpletes the repair themselves, the repair must be cmpleted t the minimum KHT standard. Appeals Prcess All tenants have the right t appeal and they will be advised t write t r telephne the Chargeable Repairs Team. Tenants will have 10 wrking days t appeal fllwing initial ntificatin. The Chargeable Repairs Team will respnd t the appeal within 10 wrking days. The appeal will either be successful, whereby the charge is waived r amended, r unsuccessful whereby the re-charge decisin is upheld. This will be cmmunicated via a written respnse. There will be n further pprtunity t appeal this prcess. If the tenant is unhappy with the decisin they will be able t appeal t the Husing Ombudsman t ensure that KHT has fllwed its plicy and prcedures apprpriately. Cpies f the evidence and the appeal will be placed n the tenancy file. Equality Impact Assessment This plicy has been adpted t deal with all repairs and services n KHT hmes and treats all residents the same with regards t tenant respnsibility repairs and KHT respnsibility repairs. Where there are individual cases cncerning tenants wh are defined as vulnerable there is a prcess in place t adjust the apprach t charging fr repairs based n given reasns. All custmers will have access t this dcument upn request. Respnsibility The Directr f Facilities & Asset Management and the Directr f Custmer Services will be respnsible fr the effective implementatin f this plicy within their teams. Cnsultatin The Custmer Assurance Panel has been cnsulted ver these changes and the implementatin f this plicy. Mnitring and Review Page 5 f 6
6 KHT will mnitr the effectiveness f this Plicy n a mnthly basis by reprting n the fllwing perfrmance indicatrs: Number and average cst f recharges raised % f incme received / recvered cmpared t utstanding debt Number f appeals upheld r verturned via the cmplaints system Cnsultatin with custmers will be undertaken whenever this plicy is reviewed. KHT & Tenant Respnsibilities See Appendix 1 in KHT s Repairs Plicy. The list f wrks and respnsibilities has been agreed in cnsultatin with KHT tenants thrugh the list f Fcus grups as detailed in the Cnsultatin paragraph. This list can be fund n the KHT website and is available in the dcument entitled KHT Lcal Offer. 10. Assciated Dcuments Tenancy Agreement Repairs Plicy Tenant repair respnsibilities within Lcal ffer dcument. Vulnerable Custmers Plicy and Prcedures. Rent Arrears Recvery Plicy. Page 6 f 6
T E M P L A T E. Tenancy Management Requirements. 1. General. a. Compliance obligations
age 1 enancy anagement s 1. General a. Cmpliance bligatins b. SD Husing Client System c. enant placement he rvider is t cmply with all aws, each enancy greement and the plicies and prcedures applicable
More informationAUDIT and ASSURANCE COMMITTEE TERMS OF REFERENCE
AUDIT and ASSURANCE COMMITTEE TERMS OF REFERENCE P U R P O S E The Cmmittee is an perating Cmmittee f the Grup Bard and is charged with the respnsibility f gaining assurance fr the Grup Bard that the rganisatin
More informationFlexible Working Policy
Our HR Plicies Flexible Wrking Plicy Aim f the plicy The Kelda Grup is cmmitted t prmting flexibility in the wrkplace and believes that this flexibility can increase mtivatin, prmte wrk-life balance, wellbeing
More informationTASSAL GROUP LIMITED ABN Procedures for the Oversight and Management of Material Business Risks. (Approved by the Board 28 May 2015)
Prcedures fr the Oversight and Management f Material Business Risks TASSAL GROUP LIMITED ABN 15 106 067 270 Prcedures fr the Oversight and Management f Material Business Risks (Apprved by the Bard 28 May
More informationClosing Out Award. The PI will work with ORA in obtaining the applicable resolution. Residuals
Clseut All spnsred prject awards must be frmally clsed-ut as sn as pssible after the prject end date t ensure that all expenses psted t this prject are allwable, n additinal charges are psted, all payments
More informationTracey Sopp Head of Accounting and Processing James Duncan, Deputy Chief Executive / Executive Director of Finance. Contents
Standard Financial Instructins Practice Guidance Nte Prcess f an Accunts Receivable Transactin V01 Date Issued Planned Review PGN N: Issue 1 September 2014 Issue 2 September 2017 Issue 3 March 2018 Issue
More informationMiFID Supervisory Briefing Appropriateness and execution-only
MiFID Supervisry Briefing Apprpriateness and executin-nly 19 December 2012 ESMA/2012/851 Date: 19 December 2012 ESMA/2012/851 I. Backgrund 1. ESMA is required t play an active rle in building a cmmn supervisry
More informationREFERENCE NUMBER: PFS.PDS.115. TITLE: Patient Billing and Collections CURRENT EFFECTIVE DATE: 01/01/2018. PAGE 1 of 8 SCOPE:
PAGE 1 f 8 SCOPE: This Patient Billing and Cllectins Plicy applies t all Presbyterian Healthcare Services (Presbyterian) hspital facilities, including inpatient, utpatient, hme health care services and
More informationSchool Business Manager
Plicy Title: Risk Assessment Plicy Authr: Schl Business Manager Audience: Staff Reviewed by: Gvernrs Review frequency: Annual Reviewed when: Octber 2016 Risk Assessment Plicy Intrductin Nrthease Manr Schl
More informationNARACOORTE LUCINDALE COUNCIL COUNCIL POLICY 94 PUBLIC CONSULTATION AND COMMUNITY ENGAGEMENT
RESPONSIBLE OFFICER: RELEVANT DELEGATIONS: Chief Executive Officer Manager Gvernance and Cmmunity Develpment LEGISLATION AND REFERENCES: Lcal Gvernment Act 1999 sectins 12, 50, 92, 122,123, 151, 156, 193,
More informationAUDIT, RISK MANAGEMENT AND COMPLIANCE COMMITTEE CHARTER
AUDIT, RISK MANAGEMENT AND COMPLIANCE COMMITTEE CHARTER August 2012 OPUS Grup Limited Audit, Risk Management and Cmpliance Cmmittee 1. GENERAL PURPOSE The primary bjective f the Audit, Risk Management
More informationSerco Business IFTC/LOP/06/04/01
Serc Management System: UK & Eurpe Lcal Operating Prcedure Dcument Title: Cmplaint & Assessment Appeal Prcedure Business Unit: Resilience & Training/IFTC Dcument details Dcument Reference IFTC/LOP/06/04/01
More informationPlease note that the UK Attendance Policy is under review, the updated version will be available on 1 st January 2019
Plicy Summary UK Plicy: Attendance Please nte that the UK Attendance Plicy is under review, the updated versin will be available n 1 st January 2019 Summary: Prvides guidance t Line Managers and emplyees
More informationApproval Process and Arrangements for University Consultancy Work
Apprval Prcess and Arrangements fr University Cnsultancy Wrk 1 Intrductin Cnsultancy activities can be separated int tw types: thse undertaken in City s name (University cnsultancy) and thse undertaken
More information16-18Co(17)97 Appendix 2. Panel Consideration Practice Statement. Introduction. This document has been produced to:
16-18C(17)97 Appendix 2 Panel Cnsideratin Practice Statement Intrductin This dcument has been prduced t: Supprt the cnsistent cnsideratin f fitness t teach cnduct cases by Panels in line with the GTCS
More informationRenewing an Insurance Policy
AGENTS, BROKERS Renewing an Insurance Plicy This renewal prcedure is designed t help representatives respect their bligatins when renewing an insurance plicy. Essentially, these bligatins are spelled ut
More informationCHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF PLURALSIGHT, INC. Adopted May 3, 2018
CHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF PLURALSIGHT, INC. Adpted May 3, 2018 PURPOSE The purpse f the Cmpensatin Cmmittee (the Cmpensatin Cmmittee ) f the Bard f Directrs (the
More informationCYBG PLC BOARD REMUNERATION COMMITTEE. Charter
Charter Cmmittee Rle The Bards Remuneratin Cmmittee will act as the bard level Remuneratin Cmmittee fr Clydesdale and Yrkshire Banking Grup ( CYBG ) PLC and its subsidiaries, including fr the avidance
More informationSTATE OF NEW YORK MUNICIPAL BOND BANK AGENCY
STATE OF NEW YORK MUNICIPAL BOND BANK AGENCY Recvery Act Bnd Prgram Written Prcedures fr Tax Cmpliance and Internal Mnitring, adpted September 12, 2013 PROGRAM OVERVIEW The State f New Yrk Municipal Bnd
More informationPSNC Briefing on the NHS Complaints procedure (from 1 April 2009)
PSNC Briefing n the NHS Cmplaints prcedure (frm 1 April 2009) Under the prvisins f the Natinal Health Service (Pharmaceutical Services) Regulatins 2005 1 pharmacy cntractrs are required t make arrangements
More informationPolicy Coversheet. Link Tutors: appointment and responsibilities
Plicy Cversheet Name f Plicy: Link Tutrs: appintment and respnsibilities Purpse f Plicy: Intended audience(s): Apprval fr this plicy given by: T utline the arrangements fr the appintment f University Link
More informationFINANCIAL SERVICES GUIDE Adams Triglone, Gregory Thomas Adams, Judith Anne Constantine
FINANCIAL SERVICES GUIDE Adams Triglne, Gregry Thmas Adams, Judith Anne Cnstantine Date: 8 December 2016 This Financial Services Guide ( FSG ) is prvided by: Adams Triglne ABN 29 551 448 187 (Authrised
More informationTERMS OF REFERENCE. Audit and Risk Committee (the "Committee") of Wilmcote Holdings Plc (the "Company")
References t the "Bard" shall mean the full Bard f Directrs. MEMBERSHIP - The Bard has reslved t establish a cmmittee f the Bard t be knwn as the Audit and Risk Cmmittee. - The Cmmittee shall cmprise at
More informationProducer Statements will be accepted only in accordance with this policy.
Prducer Statements Plicy This plicy has been prepared t ensure that Cuncil has clearly dcumented plicies and prcedures fr the request fr and acceptance f Prducer Statements in cnnectin with applicatins
More informationRisk and Audit Committee charter
Risk and Audit Cmmittee charter 1. Intrductin The Bard f Cffey Internatinal Limited ( Cffey r the Cmpany ) has established a Risk and Audit Cmmittee ( Cmmittee ). It is nted that the Cmmittee is a sub-cmmittee
More informationCHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF DROPBOX, INC.
CHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF DROPBOX, INC. (Adpted n February 22, 2018, Effective upn the effectiveness f the registratin statement relating t the Cmpany s initial
More informationFUNDING GUIDELINES PREVENTION GRANTS FOR CULTURALLY AND LINGUISTICALLY DIVERSE COMMUNITIES
FUNDING GUIDELINES PREVENTION GRANTS FOR CULTURALLY AND LINGUISTICALLY DIVERSE COMMUNITIES CODE FOR APPLICATION COVER: CALD18 ISSUE DATE: 24 Octber 2017 PLACE FOR LODGEMENT: Please ldge yur applicatin
More informationKey issuing Procedure
Key issuing Prcedure Categry Type Apprved by Prperty Prcedure Directr, Prperty Services Date Plicy Tk Effect 1 January 2015 Last Apprved Revisin 1 January 2015 Spnsr Respnsible Officer Finance and Administratin
More informationAudit and Risk Management Committee Charter
Audit and Risk Management Cmmittee Charter Pivtal Systems Crpratin ("Cmpany") 1. Objectives The Audit and Risk Management Cmmittee (Cmmittee) has been established by the bard f directrs (Bard) f the Cmpany.
More informationRequest for Proposal. For. Unemployment Insurance Services. November 9, 2016
Request fr Prpsal Fr Unemplyment Insurance Services Nvember 9, 2016 I. INTRODUCTION: Opprtunities fr Williamsn and Burnet Cunties invites qualified firms t submit a Statement f Qualificatins t prvide unemplyment
More informationNANOSTRING TECHNOLOGIES, INC. COMPENSATION COMMITTEE CHARTER. (Adopted as of October 16, 2012 and amended as of April 26, 2017)
NANOSTRING TECHNOLOGIES, INC. COMPENSATION COMMITTEE CHARTER (Adpted as f Octber 16, 2012 and amended as f April 26, 2017) PURPOSE The purpse f the Cmpensatin Cmmittee (the Cmmittee ) f the Bard f Directrs
More informationDATA PROTECTION POLICY FOR PUPILS AND PARENTS
DATA PROTECTION POLICY FOR PUPILS AND PARENTS This Plicy is relevant t the whle schl including EYFS Cntents 1.0 Intrductin 2.0 Respnsibility fr data prtectin 3.0 Types f persnal data prcessed by the schl
More informationINSURANCE/TAKAFUL INDUSTRY S CUSTOMER SERVICE CHARTER
INSURANCE/TAKAFUL INDUSTRY S CUSTOMER SERVICE CHARTER Pillar 1 Descriptin Expected Outcme Service Level Target INSURANCE / TAKAFUL MADE ACCESSIBLE Offer an active engagement mdel wherein a custmer is aware
More informationUnderstanding Self Managed Superannuation Funds
Understanding Self Managed Superannuatin Funds Hw t read this dcument Managing yur finances t meet yur day t day requirements as well as yur lng-term gals can be a cmplex task. There are all srts f issues
More informationPershing Financial Services Guide (FSG) including its Privacy Policy
Pershing Financial Services Guide (FSG) including its Privacy Plicy Issued by Pershing Securities Australia Pty Ltd ABN 60 136 184 962 Australian Financial Services License N. 338 264 Date FSG was prepared:
More informationIndependent Director and Audit Committee
Independent Directr and Audit Cmmittee Rules summary The listed cmpany s bard f directrs is representing the sharehlders. They are respnsible fr making decisins n the cmpany s imprtant plicies and strategies.
More informationJOB MATCHING PROCEDURE AGAINST NATIONAL (BENCHMARK) JOB EVALUATION PROFILES
JOB MATCHING PROCEDURE AGAINST NATIONAL (BENCHMARK) JOB EVALUATION PROFILES 1. AIMS The aims f the matching prcedure are: (1) T match as many jbs as pssible t natinal evaluatin prfiles in the mst efficient
More informationFinancial Services Guide
Financial Services Guide Licensee: Integrity Private Wealth Pty Ltd (AFSL 436298) Crprate Authrised Representative: Nucleus Wealth Management Pty Ltd trading as Nucleus Wealth (ACN# 614 386 266) (CAR#
More informationNational Management Group
Jb card Natinal Management Grup Natinal Management Grup This jb card utlines the rles and respnsibilities f the Natinal Management Grup (NMG) during all phases f a respnse t an Emergency Plant Pest (EPP)
More informationObjectives of the review. Context. February 2015
Review f the peratin f the Financial Advisers Act 2008 and Financial Service Prviders (Registratin and Dispute Reslutin) Act 2008 Terms f Reference February 2015 Objectives f the review The bjectives f
More informationDesignated Fund Contribution Form
1 Designated Fund Cntributin Frm Name(s) Address Street City State Zip Alternate Address: Business Seasnal Street City State Zip Telephne Wrk Hme Cell Email: Alternate email: Hw did yu hear abut the Cmmunity
More informationAPPLIED INDUSTRIAL TECHNOLOGIES, INC. EXECUTIVE ORGANIZATION & COMPENSATION COMMITTEE CHARTER
APPLIED INDUSTRIAL TECHNOLOGIES, INC. EXECUTIVE ORGANIZATION & COMPENSATION COMMITTEE CHARTER Primary respnsibility fr the rganizatin and cmpensatin f the Crpratin s executive management is vested in the
More informationBest Execution & Client Order Execution Policy. October P age 1 6. BE31/10/17 v1
Best Executin & Client Order Executin Plicy Octber 2017 BE31/10/17 v1 P age 1 6 Cntents 1. Backgrund... 3 2. Order placement... 3 3. Order executin factrs... 3 4. Order executin plicy... 3 5. Order executin
More informationFINANCIAL SERVICES GUIDE
PART N: iinvest Securities Financial Services Guide (FSG) FINANCIAL SERVICES GUIDE DATED: Octber 2017 Cntents f this FSG This Financial Services Guide ( FSG ) is an imprtant dcument that iinvest Securities
More informationREGISTERED TRAINING ORGANISATION RTO (41056) Fees and Refunds
REGISTERED TRAINING ORGANISATION RTO (41056) Fees and Refunds PURPOSE Plicy: Fees and Refunds The purpse f this plicy is t describe the respnsibilities and methds fr managing enrlment fees and refunds
More informationSteps toward Retirement
Steps tward Retirement Eligibility, Actin Steps, and Benefit Optins fr Faculty and Staff Nearing Retirement Eligibility fr Official University Retiree Status The fllwing jb types f the University are eligible
More informationAttachment #3 To Report No. HC HALTON COMMUNITY HOUSING CORPORATION
Attachment #3 T Reprt N. HC-09-09 HALTON COMMUNITY HOUSING CORPORATION Date f issue: Dcument number: Revisin: 2 PAGE 1 OF 6 Apprval: Title: MANAGER, HOUSING OPERATIONS 1.0 Purpse The purpse f the Plicy
More informationTerms and Conditions 19 December 2018
Stck and Shares Lifetime ISA (Prperty Saver) Terms and Cnditins 19 December 2018 These Terms, tgether with the Applicatin Frm, frm a legal agreement between yu and us which sets ut hw the Lifetime ISA
More informationAre you ready for the FUTURE of your Quality Management system?
1 Are yu ready fr the FUTURE f yur Quality Management system? BACKGROUND Quality Management System standard, ISO 9001 has made sme majr changes released in September 2015. Organizatins are studying and
More informationWorkers Pension Trust
Wrkers Pensin Trust YEAR ENDED 31 OCTOBER 2016 CHAIRMAN S ANNUAL STATEMENT REGARDING DC GOVERNANCE This statement is prduced pursuant t Regulatin 17 f the Occupatinal Pensin Schemes (Charges and Gvernance)
More informationPrivacy Notice for Applicants and Tenants
Privacy Ntice fr Applicants and Tenants What we need Scttish Brders Husing Assciatin (SBHA) will be a "cntrller" f the persnal infrmatin that yu prvide t us thrugh yur cmpleted Husing Applicatin Frm, and
More informationClub and Organization Conduct Procedures
Club and Organizatin Cnduct Prcedures Purpse The purpse f the Student Cde f Cnduct ( Cde ) is t maintain the general welfare f the University cmmunity and supprt cmmunity safety and student grwth by helping
More informationActive Sussex. Trustee Recruitment Pack
Active Sussex Trustee Recruitment Pack Our main aim is t imprve lcal peple s health and wellbeing thrugh the prmtin f sprt and physical activity fr all members f the cmmunity, n matter their level f activity.
More informationREPORT TO CABINET. 18 April 2018
Agenda Item 8 REPORT TO CABINET 18 April 2018 Subject: The Energy Cmpanies Obligatin (ECO) ECO Flexibility Arrangements Presenting Cabinet Member: Cuncillr Kerrie Carmichael - Cabinet Member fr Husing
More informationThe UK Register of Trusts 21 December 2017
The UK Register f Trusts 21 December 2017 If yu are a trustee f a UK resident trust r f a nn-resident trust which has UK assets r UK surce incme yu may need t take actin befre 5 January 2018. Backgrund
More informationDraft Governance Working Group Summary of Issues, Research Questions and Possible Recommendations. EALI Governance Goal: Enhance Local Self Governance
Draft Gvernance Wrking Grup Summary f Issues, Research Questins and Pssible Recmmendatins EALI Gvernance Gal: Enhance Lcal Self Gvernance The fllwing summary is based n the EALI Gvernance Wrk Grup s answers
More informationTourism Development Fund ( TDF ) Guidelines for Grant Applicants
Turism Develpment Fund ( TDF ) Guidelines fr Grant Applicants Cntents 1. Abut the TDF 2. Applicant Eligibility 3. Grant Assessment Criteria 4. Business Plans & Accunts 5. Applicatin Prcedures 6. Agreements
More informationPark Square Capital, LLP (the Firm, Park Square ) Remuneration Policy Statement
Park Square Capital, LLP (the Firm, Park Square ) Remuneratin Plicy Statement Overview The Remuneratin Plicy is designed t supprt Park Square s business bjectives, strategy and align risk appetite with
More informationA Guide To Buying Your Freehold. Collective Enfranchisement information pack
A Guide T Buying Yur Freehld Cllective Enfranchisement infrmatin pack Ever thught f buying the freehld t yur building? Hmes fr Haringey has been wrking hard t imprve the service we prvide t ur Leasehlders.
More informationMiFID II Supervisory briefing
MiFID II Supervisry briefing Suitability 13 Nvember 2018 ESMA35-43-1206 13 Nvember 2018 ESMA35-43-1206 ESMA CS 60747 103 rue de Grenelle 75345 Paris Cedex 07 France Tel. +33 (0) 1 58 36 43 21 www.esma.eurpa.eu
More informationInternational Complaints Handling: New Procedures in Italy. To advise of new complaints handling arrangements for Italy
market bulletin Ref: Y5041 Title Purpse Type Frm Internatinal Cmplaints Handling: New Prcedures in Italy T advise f new cmplaints handling arrangements fr Italy Event Paul Brady Head f Market Cnduct Date
More informationNCTJ Conflicts of Interest Policy and Procedures
NCTJ Cnflicts f Interest Plicy and Prcedures Purpse This plicy aims t draw attentin t the pssibility f cnflicts, minimise r prevent a cnflict ccurring and manage cnflicts that have arisen. Definitin f
More informationWhen and how do I pay? You can pay in full when you take out your policy; alternatively, monthly instalment options are available.
Hme Emergency Cver Landlrd Hme Emergency Cver This dcument is a shrt summary f the cver prvided by HmePrtect. Yur plicy bklet includes full details f what yu are cvered fr. This Hme Emergency insurance
More informationUCEA/ECU Age Discrimination Working Group Guidance. Age Discrimination Legislation Guidance Note 1: Pay and Benefits A UCEA Publication
UCEA/ECU Age Discriminatin Wrking Grup Guidance Age Discriminatin Legislatin 2006 Guidance Nte 1: Pay and Benefits A UCEA Publicatin Scpe f guidance This guidance nte addresses the implicatins f the Emplyment
More informationAudit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd
Audit Cmmittee Charter St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Versin 3.0, 19 February 2018 Apprver Bard f Directrs St Andrew
More informationWHOLESALE AND RETAIL SETA. Skills Development for Economic Growth. ETQA Assessor and Moderator Registration Policy
WHOLESALE AND RETAIL SETA Skills Develpment fr Ecnmic Grwth ETQA Assessr and Mderatr Registratin Plicy WHOLESALE AND RETAIL SETA ETQA ASSESSOR AND MODERATOR POLICY Effective Date: 00/00/2007 Dc ID: Rev:
More informationPensions Committee 5 September 2018
Pensins Cmmittee 5 September 2018 Reprt Title Originating service Custmer Engagement Update Pensin Services Accuntable emplyee(s) Reprt t be/has been cnsidered by Simn Taylr Tel Email Rachel Brthwd Tel
More informationThe Committee is specifically charged with the following duties and responsibilities:
CORPORATE GOVERNANCE POLICY AND PROCEDURES MANUAL AUDIT AND RISK COMMITTEE CHARTER The Bard has reslved t establish a Cmmittee f the Bard t be knwn as the Audit and Risk Cmmittee. This Cmmittee will replace
More informationSNAKK MEDIA LIMITED FINANCIAL PRODUCTS TRADING POLICY AND GUIDELINES
SNAKK MEDIA LIMITED FINANCIAL PRODUCTS TRADING POLICY AND GUIDELINES Date adpted: 5 Nvember 2015 Versin: 1 1 SCOPE OF POLICY FINANCIAL PRODUCTS TRADING POLICY AND GUIDELINES This plicy applies t all directrs,
More informationAudit Committee Charter
Audit Cmmittee Charter I. Purpse f Audit Cmmittee The purpse f the Audit Cmmittee, which is part f the Bard, shall be (a) t assist the Bard s versight f (i) the integrity f the Cmpany s financial statements,
More informationTerms of Reference - Board of Directors (approved by the Board on 12 April 2018)
Terms f Reference - Bard f Directrs (apprved by the Bard n 12 April 2018) 1. Respnsibility and Principal Duties The Bard f Directrs has the verall respnsibility fr the gvernance f the Cmpany and fr supervising
More informationUnderstanding Loan Product Advisor s Determination of Total Monthly Debt for Conventional Loans
Understanding Lan Prduct Advisr s Determinatin f Ttal Mnthly As indicated in Freddie Mac s Single-Family Seller/Servicer Guide (Guide) Sectin 5401.2, the Brrwer's liabilities must be reflected n the Mrtgage
More informationTERMS AND CONDITIONS FOR APPOINTMENT OF INDEPENDENT DIRECTOR
TERMS AND CONDITIONS FOR APPOINTMENT OF INDEPENDENT DIRECTOR 1 PRIVATE & CONFIDENTIAL Date: T, Independent Directrs, Subject: Appintment as an Independent Directr InfBeans Technlgies Limited Dear Sir/Madam,
More informationPREPARING TO TERMINATE DROP
PREPARING TO TERMINATE DROP If yu wrk until yur riginal Deferred Retirement Optin Prgram (DROP) terminatin date, the Divisin f Retirement will mail yu yur DROP Terminatin Packet apprximately 90 days prir
More informationEstates Operations and Maintenance Practice Guidance Note PFI and Non NTW Sites Guidance V01. Planned Review December 2019.
Estates Operatins and Maintenance Practice Guidance Nte PFI and Nn NTW Sites Guidance V01 Date Issued Issue 1 Dec 16 Issue 2 Nv 17 Planned Review December 2019 E-PGN-32 Part f NTW(O)32 Estates Operatins
More informationCHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF ON DECK CAPITAL, INC.
CHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF ON DECK CAPITAL, INC. (Adpted n September 15, 2014, amended thrugh July 29, 2016) PURPOSE The purpse f the Cmpensatin Cmmittee f the Bard
More informationEAST SUSSEX FIRE AUTHORITY Job Description
EAST SUSSEX FIRE AUTHORITY Jb Descriptin Wrk Designatin: Service Supprt Lcatin: HQ, Lewes Jb Title Estates - Prject Manager (Capital Prjects) Rank r Grade: Jb Family 5 Respnsible T: Estates Manager MAIN
More informationAPPLICATION FOR RESIDENTIAL TENANCY
Head ffice: 7/29 Cllier Rad, Mrley WA 6062 (08) 9207 2088 Wangara ffice: 1/7 Prindiville Dr, Wangara WA 6065 (08) 9409 7577 admin@xceedre.cm.au 1. PROPERTY DETAILS APPLICATION FOR RESIDENTIAL TENANCY PROPERTY
More informationExternal auditor appointment and independence
External auditr appintment and independence External auditr appintment and independence Page 1 f 5 Cntents 1 Purpse... 3 2 Cverage / Scpe... 3 3 Values & Cmmitments... 3 4 Plicy... 3 4.1 Selectin and appintment
More informationOperating, Occupancy and Other Information Receipt, Analysis and Distribution Best Practices
Operating, Occupancy and Other Infrmatin Receipt, Analysis and Distributin Best Practices (Prcess Flw between Special Servicer (SS), Master Servicer (MS), and Trustee (T)/Certificate Administratr (CA))
More informationRisk Management Policy
Risk Management Plicy 1. Purpse The purpse f this plicy is t prvide clear guidelines fr the management f risk. Risk is defined as the effect f uncertainty n bjectives. 1 Risk Management is the discipline
More informationThe Company is a public company incorporated in Bermuda and its securities are listed on AIM.
(Incrprated in Bermuda Registratin N. 44512) POLICY FOR TRADING IN COMPANY SECURITIES The Cmpany is a public cmpany incrprated in Bermuda and its securities are listed n AIM. Schedule 1 t this Plicy cntains
More informationOverview of Statements of Investment Policies and Procedures (SIPP) Requirements
Financial Services Cmmissin f Ontari Cmmissin des services financiers de l Ontari SECTION: INDEX NO.: TITLE: APPROVED BY: PUBLISHED: Investment Guidance Ntes IGN-005 Overview f Statements f Investment
More informationMIFID Policy Client classification
MIFID Plicy Client classificatin Page 1 f 8 Cntents 1. Intrductin... 3 2. Purpse... 3 3. Client Classificatin... 5 a) Eligible cunterparties... 5 b) Prfessinal clients... 6 c) Retail clients... 8 d) Classificatin
More informationVIVINT SOLAR, INC. COMPENSATION COMMITTEE CHARTER. (Adopted as of May 9, 2014)
VIVINT SOLAR, INC. COMPENSATION COMMITTEE CHARTER (Adpted as f May 9, 2014) PURPOSE The purpse f the Cmpensatin Cmmittee (the Cmmittee ) f the Bard f Directrs (the Bard ) f Vivint Slar, Inc. (the Cmpany
More information1. Gifts of Cash (includes money, cheques and direct bank deposits)
Mnash University Prcedure Prcedure Title Parent Plicy Gift Acceptance Gift Receipting Prcedures (Australia) Gift Acceptance Plicy Date Effective Review Date Prcedure Owner Categry Operatinal Versin Number
More informationInformation concerning the constitution, goals and functions of the agency, including 1 :
Annual Reprt cmpliance checklist This checklist utlines the gvernance, perfrmance, reprting cmpliance and prcedural requirements f the Financial Administratin and Audit Act 1977 and the Financial Management
More informationAUDIT & RISK COMMITTEE CHARTER
AUDIT & RISK COMMITTEE CHARTER Rle and Respnsibilities The Bard f The Institute f Internal Auditrs Australia (IIA-Australia) has established a Bard Audit & Risk Cmmittee as part f its respnsibilities in
More informationHouse Passes Regulatory Reform That Would Loosen Restrictions on BDCs and Other Funds
Client Alert June 30, 2017 Huse Passes Regulatry Refrm That Wuld Lsen Restrictins n BDCs and Other Funds On June 8, 2017, the U.S. Huse f Representatives, by a vte mstly alng party lines, apprved a bill
More informationEnforceable Undertakings Operational Policy
Enfrceable Undertakings Operatinal Plicy Enfrceable Undertakings Operatinal Plicy. Nvember 2018 Page 1 f 13 Enfrceable Undertakings Operatinal Plicy This plicy sets ut Maritime NZ s apprach t enfrceable
More informationSEC Adopts Rules to Enhance Order Handling Information Available to Investors
Alert SEC Adpts Rules t Enhance Order Handling Infrmatin Available t Investrs December 14, 2018 On Nv. 2, 2018, the U.S. Securities and Exchange Cmmissin adpted amendments ( Amendments ) t Rule 606 f the
More informationFAQS ON DEBT CONSOLIDATION PLAN
1. What is Debt Cnslidatin Plan (DCP)? Debt Cnslidatin is a debt refinancing prgram which ffers a custmer the ptin t cnslidate all his unsecured credit facilities (such as credit cards and sme types f
More informationYou can get help from government organizations that are not connected with us
2011 Evidence f Cverage fr Medi-Pak Advantage MA (PFFS) Chapter 9: What t d if yu have a prblem r cmplaint (cverage decisins, appeals, cmplaints) BACKGROUND SECTION 1 Intrductin Sectin 1.1 What t d if
More information(as of 12/11/09) A borrower (the current owner) may be able to avoid a foreclosure by completing a short sale or a deedin-lieu
(as f 12/11/09) 1. What is HAFA? Initially annunced n May 14, 2009, with guidance and standard frms issued n Nvember 30, 2009, the prgram will help wners (referred t belw as brrwers) wh are unable t retain
More informationAudit Committee Charter
www.subsea7.cm Audit Cmmittee Charter 5 23.May.17 Mark Fley VP Grup Financial Cntrller Dd Fraser Chairman f the Audit Cmmittee Revisin Revisin Date Dcument Owner Dcument Apprver Revisin: 5 Audit Cmmittee
More informationPARENT PAYMENT POLICY
PARENT PAYMENT POLICY RATIONALE The Victrian cmmunity shares a visin t build an educatin system that champins excellence and ensures that every child and yung persn has access t the pprtunities t succeed
More informationCity of Gainesville CITIZEN PARTICIPATION PLAN
City f Gainesville CITIZEN PARTICIPATION PLAN INTRODUCTION The City f Gainesville s Citizen Participatin Plan has been prepared in accrdance with U. S. Department f Husing and Urban Develpment (HUD) Regulatins
More informationBOARD OF DIRECTORS. Trust Quality Governance Structure Review
P March BOARD OF DIRECTORS th Thursday 30P 2017 Trust Quality Gvernance Structure Review Intrductin The purpse f this paper is t utline fr the Trust Bard the nward Quality Gvernance Structure. At the request
More informationGuidelines for the Development of a Cooperative Biosecurity Plan for Grazing Livestock
Guidelines fr the Develpment f a Cperative Bisecurity Plan fr Grazing Livestck July 2016 AIM Prvide guidelines fr prducer grups t set up and maintain a cperative bisecurity plan (CBP) fr an endemic disease
More informationHOC Works Program Requirements
HOC Wrks Prgram Requirements Last Revisin: March 2018 INTRODUCTION The Husing Opprtunities Cmmissin f Mntgmery Cunty (HOC) established the HOC Wrks prgram in 2015 in rder t guarantee that HOC emplyment
More information