In addition to providing a full suite of learning resources, EBSCO supports other organizational information needs

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1 1 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

2 In addition to providing a full suite of learning resources, EBSCO supports other organizational information needs Risk Management Sustainability Finance / Accounting Research & Development Customer Satisfaction Library CEO/Executives Production / Manufacturing Product Management Sales & Marketing human resources Business Development Corporate Learning & Training I.T. Legal Counsel Competitive intelligence / market research T h e W o r l d s L e a d i n g P r o v i d e r o f L e a r n i n g C o n t e n t One of the largest private companies in the United States, EBSCO serves the learning information needs of more than 100,000 institutions around the globe. By bringing together a combination of proprietary book summaries, content from top magazine & journal publishers, and the technology to facilitate access & integration, EBSCO continues to expand its footprint through innovation and value. Subject experts, learning specialists and technologists come together on the EBSCO team to develop custom learning tools that are mapped to the competencies of each customer creating a highly-refined, focused approach to learning. Complete with the software to integrate with existing workflow and premium content not available through other services, EBSCO provides a unique, proven solution for formal and informal learning. 2 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

3 C o l l a b o r a t i v e L e a r n i n g A B l e n d e d A p p r o a c h t o Organizational Learning Business Book Summaries Magazine & Journal Content for Learning Learning Centers Harvard Business Review Competency Center Corporate Learning Watch Mobile Access Tools for Access, Mapping & Integration Customized User Experience and Workflow Integration Custom Integrated Examples Learning Platform (coming soon) Comprehension Tests (coming soon) I n f o r m a l L e a r n i n g + C o m p e t e n c i e s S o f t S k i l l s D e p a r t m e n t a l L e a r n i n g 3

4 C o m p r e h e n s i v e S u m m a r i e s o f t h e B e s t B u s i n e s s B o o k s Business Book Summaries (BBS) provides readers with the key concepts of the best business books. Offering rapid access to high interest summaries, BBS enables executives to quickly and easily keep abreast of the latest business thinking. Following a rigorous selection process, BBS offers expertly-written summaries of the top business books published each year. The BBS library includes thousands of titles with new summaries added each business day. All books covered by BBS are summarized by professionals. Each book summary includes: Key concepts Full summary Overview of the book s features BBS includes: Quick abstract of each book Comprehensive summary of each book Summaries for more than 1,400 of the top business books from the last 20 years, with new books added daily. Audio versions of the summaries, when available Mobile access from any device, including new iphone app Ability to translate summaries into over 30 languages (from EBSCOhost interface) Table of Contents Author and publisher information Link to purchase the book BBS produces summaries of the top business books from a wide range of important subject areas: Business Biographies Business Strategy Change Management Communication Customer Focus Diversity Economics & Finance Entrepreneurship Global Business Health Care Human Resources Innovation Leadership Development Major Works Management Marketing Personal Growth Productivity Relationships Social Responsibility Teams Technology 4 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

5 B u s i n e s s B o o k S u m m a r i e s p r o v i d e s s u m m a r i e s o f t h e t o p b u s i n e s s b o o k s p u b l i s h e d e a c h y e a r. B u s i n e s s B o o k S u m m a r i e s a p p See page 9 for more information on mobile applications B B S C o m p a n i o n e B o o k C o l l e c t i o n To complement Business Book Summaries (BBS), EBSCO s companion ebook collections support the needs of professionals that want to read the books summarized in BBS. You can purchase all BBS titles in our ebook collection or the BBS Top 100 list. These 100 books are the top 100 most-used BBS titles included in our ebook collection. 5

6 Learning CentersTM C o r p o r a t e L e a r n i n g C o m p e t e n c y e B o o k C o l l e c t i o n EBSCO has developed its own master competency hierarchy based upon our proprietary mapping service, as well as upon best practices within competencybased learning programs. Thirty competencies are included, covering a range of essential workforce soft skills including Leadership, Teamwork, Negotiation Skills, Project Management, Conflict Resolution, Change Management, etc. We have identified ebook titles related to each of these competencies to supplement your employee learning programs. S u p p o r t i n g E m p l o y e e s L e a r n i n g a n d P r o f e s s i o n a l D e v e l o p m e n t N e e d s EBSCO s Learning Centers provide the best learning content to support the training and professional development needs of employees across the organization. e X T E N D E D U S E L I C E N S E Harvard Business Review Extended Use license allows for the content from Harvard Business Review to be shared and distributed among users. With the Extended Use license, content from Harvard Business Review can be shared, ed, posted on an intranet site, and integrated into a Learning Management System. D e v e l o p i n g T e a m S k i l l s, O n e C o m p e t e n c y a t a T i m e Competency Center is a fundamental information resource for learning programs, offering more than 200 unique, encyclopedia-like reports covering a comprehensive collection of competency topics. Competency Center coverage ranges from key hard skills, such as communication and presentation skills, to soft skills, such as competitive drive and patience. 6 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

7 T h e L a r g e s t S i n g l e C o l l e c t i o n o f B e s t P r a c t i c e s a n d A p p l i c a b l e B e n c h m a r k s Leveraging critical magazine and journal articles in learning EBSCO maximizes the value of web-based environments by integrating the world s leading content into your workflow. Our high interest, easily digestible content includes articles from a wide range of industries and agencies, providing powerful insights into best practices across each discipline. We respond to the everchanging benchmarks of learning professionals and organizations, and constantly update our content to reflect current best practices. By monitoring more than 10,000 sources and identifying and including articles relevant to each learning need, EBSCO s learning resources enable instructors to quickly find quality articles from publications that they may not have had access to or the time to check otherwise. U s i n g C r i t i c a l C o n t e n t f o r L e a r n i n g Learning Centers for departmental learning These comprehensive resources support the ongoing career development needs of management and other professionals in a variety of specific fields: Leadership & Management Learning Center Top publishers, key publications & comprehensive content Professionals can access the most up-to-date information on the constantly changing benchmarks and best practices in their industry with EBSCO s Learning Centers. These resources include articles published in the best business journals and magazines, and provide professionals with access to the most relevant full-text content from leading journals and trade publications in a variety of fields. Leadership & Management Learning Center Plus Human Resources Learning Center Sales & Marketing Learning Center Information Technology Learning Center Finance Learning Center Let our team help you map content to your organizational needs Each of the Learning Centers provides ideal learning content for training and development applications. Content can be easily mapped to applicable competencies and utilized in both formal and informal learning environments. Departmental subject matter experts can use the full-text content from these resources to create training guides for staff at all levels. Supporting the structural and content development of corporate learning programs, Corporate Learning Watch provides access to hundreds of evidence-based reports that monitor evolving corporate learning methods and technologies. 7

8 B r i n g L e a r n i n g C o n t e n t W h e r e Y o u N e e d I t Not only does EBSCO deliver the world s most trusted and accessible information, it provides you and your employees with the information you need, when you need it. Whether you re in the office, on your portable device, or in your home, you can access EBSCO s content from anywhere in the world, 24 hours a day. With a combination of the highest quality content and the ease of access afforded through proper integration, organizations can help their employees satisfy their learning objectives and reach new levels of success. EBSCO s learning content can be integrated into LMS learning portals, SharePoint, departmental intranets, etc. e B S C O h o s t M o b i l e i s c u r r e n t l y l e a d i n g t h e e f f o r t t o p r o v i d e s m a r t p h o n e a c c e s s t o C o r p o r a t e L e a r n i n g i n f o r m a t i o n. CHARLESTON ADVISOR // OCTOBER I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

9 M o b i l e A c c e s s Mobile Access EBSCOhost Mobile is tailor-made for mobile device screens, and offers the most important EBSCOhost features and functionality right in the palm of your hand. You can search, browse, find and access all the information you need on the go. Supported Devices Include: iphone ipad ipod touch BlackBerry Windows Smartphones Dell Axim Palm Pocket PC Android Smartphones EBSCOhost iphone App EBSCO databases and discovery technologies are the most-used, premium online information resources for tens of thousands of institutions worldwide. The free EBSCOhost iphone app ensures that users can take full advantage of their premium EBSCOhost database content no matter where they happen to be. Business Book Summaries iphone App EBSCO s free Business Book Summaries (BBS) iphone app provides concise yet comprehensive summaries for the best business books on an iphone, ipad or ipod touch. The BBS iphone app provides: Quick abstract of each book Comprehensive summary of each book Summaries for more than 1,400 of the top business books from the last 20 years, with new books added daily Audio versions of the summaries, when available Browse by category, recently-added titles, or summaries with audio Save summaries for viewing and listening in offline mode 9

10 T o o l s f o r A c c e s s, M a p p i n g & I n t e g r a t i o n W h e r e Y o u W a n t i t, H o w Y o u W a n t i t, W h e n Y o u w a n t I t. EBSCO content is available where and how you need it to be with the technological expertise to deliver. Customized Content Integration 1. Custom Solutions We work closely with the organization to incorporate relevant premium content from applicable Learning Centers and BBS into the organization s specific learning program(s). 2. Competency Mapping Once the learning objectives/competencies have been established, EBSCO is able to provide a range of custom mapping services that help to apply the premium content in applicable Learning Centers and BBS with the organization s learning goals. As such, EBSCO offers custom mapping services where our subject matter experts gain an understanding of an organization s needs and competencies and aptly align articles to support these. EBSCO s experts can work with the learning staff to ensure that the best content is applied to the learning applications in place. Mapping services include: Customized mapping of select BBS summaries and relevant articles from applicable Learning Centers to specific corporate learning objectives/competencies Ongoing mapping of new content (as it is made available) to existing learning objectives Targeted reading programs for all levels of leadership Your Custom Learning Portfolio 1 0 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

11 I n t e g r a t e 3. Support Core Competencies Change Management Collaboration Mentoring/Coaching Global Business Decision Making Integrity Strategic Thinking Pursuing Innovation Communications Contributing to Team Success And more Integration with Learning Management Systems In addition to direct linking from EBSCO-generated competency maps to full-text articles and book summaries, the mapping process can be used to integrate learning content into LMS driven or CLO-created learning objectives. Having the content, knowing how it fits into the needs of a specific organization, and providing the content via an internal portal, LMS or other easy-touse interface brings the information to where it is needed and maximizes the impact it has on learning. Integration with an LMS can help support formal learning programs. EBSCO s resources can be easily integrated with any LMS that is SCORM compliant. See page 12 for more detail on workflow integration. Disseminate Information to Employees Promote the resources within your organization. Share an article on leadership with your colleagues via and direct them to the link where the content is loaded, announce to your employees that they can search for authoritative information in their respective fields in the organization s LMS, or promote department-specific materials to managers who can distribute the information to their teams. Educating your workforce on the availability of these resources will ensure that your investment is utilized and that your return is maximized. EBSCO s resources can be easily integrated into your Learning Management System New partnership agreements with EBSCO enable customers of Saba and Halogen (and others) to access EBSCO s content anytime, anywhere, via their respective products. 1 1

12 W o r k f l o w I n t e g r a t i o n C u s t o m i z e t h e U s e r E x p e r i e n c e Integrate Premium Content into the Corporate Workflow EBSCO s learning resources can be integrated into an organization s portals and intranets or used through an LMS. The combination of these resources will greatly enhance an organization s ability to help learning professionals satisfy their learning objectives and reach new levels of success, while maximizing the value of investments made in corporate portals and applications. Furthermore, EBSCO delivers targeted learning content to an LMS, as SCORM-compliant Learning Content Objects. Using their own competencies, learning profess ionals can select the optimal competency-specific content from EBSCO s collection of thousands of book summaries, business magazine and journal articles, ebooks, and competency overviews. EBSCO then delivers the customized learning content packages to the LMS, for immediate integration into the learning program. By integrating EBSCO s learning resources within the corporate workflow, critical content becomes more readily available and more valuable to your organization and learning management staff. Various integration methods will help to: Gaining the most value from your learning content through custom configuration EBSCO s learning platform is a customizable, intuitive search experience designed to cater to user needs and preferences at every level of research. EBSCOhost offers various search options and techniques to help your users maximize their search efforts. Branding Customize EBSCOhost with your organization s logos or name on the EBSCOhost user interface screens. Special messages can be located at the bottom of select pages One-Step RSS Search and Journal Alerts One-step alerts offer a quick and easy way to obtain the alert syndication feed, which users can then copy into their RSS reader Widgets Enables an organization to add EBSCOhost functionality to their website, such as a search box Include widgets in the Related Information area of the Result List, the Detailed Record page, or as a Custom Branding template in order to: Add a search box Post custom messages or other text, such as upcoming events Add a custom book carousel for Business Book Summaries which rotates through a set of books with covers and titles Promote targeted content based on industry, organization or individual job needs through single-click direct access to relevant material Increase visibility of these content resources to the entire organization Provide targeted support for learning professionals Increase the value of content for departments that may be difficult to reach otherwise Enhance usage of key materials that can affect business decisions and ROI Enhance the value of an LMS application by integrating premium learning content: Content can be mapped to competencies and integrated into an organization s LMS, SharePoint, etc. Content can be integrated into departmental portals C U S t o m i z e 1 2 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

13 C u s t o m E x a m p l e s New Search Publications Company Profiles Thesaurus More Sign In Folder Preferences Languages New Features! Help Exit mopir Main Leadership & Management Human Resources Sales & Marketing Corporate Learning Watch New Book Summaries Magazines & Journals Searching: Leadership & Management Learning Center, Business Book Summaries Choose Databases Search Options Basic Search Advanced Search Visual Search Search History Search Create Alert Clear Recommended Articles: Communication Leadership & Credibility Customer Service Problem Solving Featured Business Book Summaries New Search Subjects Publications Images More Sign In Folder Preferences Languages Help Exit Nuanca L I T E Main Human Resources Sales & Marketing Technology Accounting & Finance Searching: Leadership & Management Learning Center, Business Book Summaries Choose Databases Search Options Basic Search Advanced Search Visual Search Search History Search Create Alert Clear Recommended Articles: People Management Skills Relationship Management Motivation and Influence Acquires and Develops Talent Coaching for Improved Performance Conflict Management Business Skills Planning and Organization Business Partnering to Achieve Results Business: Acumen Strategic Leadership Create Value for Customer Core Competencies Communicating with Impact Decision Making and Problem Solving Integrity Initiative Flexibility Featured Business Book Summaries 1 3

14 HTML PDF D e d i c a t e d L e a r n i n g P l a t f o r m ( C o m i n g S o o n ) EBSCO s Learning Platform will make it fast and easy for users to access best practices content to support self-directed learning and corporate learning objectives. The Learning Platform will offer browse-and-click access to the latest business thinking from top magazines and journals as well as executive summaries of leading business books. The Learning Platform will also include collaboration features and test capabilities to reinforce the learning material. All learning content is mapped to corporate competencies to enable one-click access without requiring any searching and can be easily integrated into an LMS or corporate portal. New Search Publications Images Audiobooks ebooks Sign In Folder Preferences Languages Help Exit I N D U S T R I E S Searching: Corporate Learning Collection Search Options Basic Search Advanced Search Visual Search Search History Search Create Alert Clear Learning Center Knowledge & Capabilities Key Differentiators Alignment To Values General Resources Drive for Results Marketing Skills Global Mindset Ethics/Integrity Working with Others Entrepreneurship Expert Execution Strategic Thinking Decision Making Trust/Integrity Negotiator/Influencer Communication Sales Functional Competencies People Leadership Balanced Risk Taker People Leadership Organizational Learning Teams in the Workplace Project Management Glocalization Career Development Information Superhighway Management Analysis What kind of management control do you need? Better management of corporate development How to Make the Most of Your Company s Strategy Latest Business Book Summaries View All Latest Reinvent Your Business Before It s Too Late Are You a Good Boss-- Or a Great One? The 7 Habits of Highly... by Covey, Stephen Evidence-Based Training... by Clark, Ruth From Values to Action by Kraemer, Harry Her Place at the Table by Kolb, Deborah... Networking for People Who... by Zack, Devora Unleashing the Power of Marketing Latest Audiobooks View All Latest Business News A New American Energy Plan FORTUNE 500: PROFITS BOUNCE BACK ALAN GREENSPAN FIGHTS BACK CHINA CRANKS UP THE INNOVATION MACHINE WHY CAN T WASHINGTON MAGICALLY FIX THE ECONOMY? Is it Time to Invest Again? Sample Sample Sample Sample Sample What the Success Elements The Speed The One Thing Customer... of Great... of Trust You Need to... by Maxwell, John by Charan, Ram by Wagner, Rodd by Covey, Stephen by Buckingham... Featured Video Featured Article 1 of 10 Top Ten Bridging the Technology-Business Gap: Mistakes Business Learning How to Work Together Professionals Make Learning how to work with multiple groups within one Learn what other organization opens the door of communication and collaboration professionals have for truly innovative results learned the hard way. 1 4 I n f o r m a t i o n R e s o u r c e s f o r O r g a n i z a t i o n a l L e a r n i n g

15 C o m p r e h e n s i o n T e s t s ( C o m i n g S o o n ) For more structured learning environments, you may want to provide a means of reinforcing key points and ensure that assigned tasks are completed. To facilitate this, EBSCO is in the process of developing multiple-choice comprehension tests to correspond with top Business Book Summaries and articles within the Learning Centers. These comprehension tests can be used within your LMS or in the upcoming Learning Platform, adding another level of value to EBSCO s content. These multiple-choice tests will enable a means for tracking and grading while adding another level of value to mapped competencies. S a m p l e Q u e s t i o n s 1 5

16 I m proud of what this company is doing because [EBSCO Publishing is] right in the sweet spot of the strategy that we ve been driving for the last few years here in the Commonwealth, not just to help us through the worst economy in recent memory, but to leave a better Commonwealth than we found. - D e v a l P a t r i c k, G o v e r n o r, M a s s a c h u s e t t s S e p t e m b e r 1 4, The other thing EBSCO is well-known for, and deservedly so, is being a great, great citizen of the community... You can have economic growth, you can have innovation and you can harmonize those things with the community in which you live. And that, truly, is equally as important and impressive as all of the other things. - B r u c e T a r r, S t a t e S e n a t o r, M a s s a c h u s e t t s S e p t e m b e r 1 4, Ranked in the top100 of the 2011 Information Week-500 Most Innovative Business Technology Organizations Address 10 Estes Street Ipswich, MA USA Phone (800) (978) Fax (978) information@ebscohost.com Web Comprehensive Training & Support Coverage Through our Customer Satisfaction team, we offer numerous complimentary training options, including context-specific tutorials, guides, and outlines on a variety of topics; live Web courses; as well as customized and on-site trainings. Support & Training Phone U.S. & Canada Toll Free: (800) Int l Toll Free: (Int l Access Code) Support & Training Web Industry Leading Support Site & Knowledge Base All customers have 24x7 online access to the EBSCO Support Site and Knowledge Base. We offer quick access to over 1,500 continually updated support tools including: FAQs, user guides, help sheets, Best Practice Guides, a library of instructive tutorials, and much more. EBSCO Industries, Inc. Printed in U.S.A. (1211) EBS-2687