2017 Non-Financial Reporting. Measuring. Improving

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1 Non-Financial Reporting Measuring & Improving

2 MTHODOLOGY AND SCOP NVIRONMNT MTHODOLOGY VOLUTION OF TH GODIS VHICL FLT1 WORLDWID 03 K Y P R F O R M A N C I N D I C AT O R S / N V I R O N M N T MTHODOLOGY AND SCOP/ NON-FINANCIAL RPORTING 02 (number of vehicles) Details on the methodologies used in the Non-Financial Reporting (scope, data collection and consolidation, choice of indicators, methodological limits, monitoring and verification of indicators), and correspondence with the Global Reporting Initiatives (G4 - Sustainability Reporting Guidelines) are available on geodis.com under the CSR section. 4,490 This Non-Financial Reporting is also available on geodis.com under the CSR section. 4, The auditor Y has conducted a first review of the Reporting process of selected GODIS key CSR indicators. 4, ,163 1,922 SCOP All data in this Non-Financial Reporting concern the year except for the covadis evaluation, which relates to ,984 2,583 xcept for the indicator Gender distribution by geographic area in, all data shall exclude Contract Logistics USA. This Line of Business represents 14.1% of GODIS turnover and 28% of FTs (Full-Time quivalent). 1,860 V2 uro % of GODIS vehicles are uro 5, uro 6 and clean at the end of 1 2 uro ,117 vehicles owned worldwide at the end of xclusive of the Freight Forwarding Line of Business fleet V (nvironmentally nhanced Vehicles): clean vehicles, such as electric vehicles or natural gas vehicles (NGV) uro 4 uro

3 NVIRONMNT NVIRONMNT MIX OF TH GODIS VHICL FLT WORLDWID IN VOLUTION OF GODIS GHG MISSIONS 05 K Y P R F O R M A N C I N D I C AT O R S / N V I R O N M N T N V I R O N M N T / K Y P R F O R M A N C I N D I C AT O R S 04 (in tons of CO2e - Scopes 1 and 2 - World scope) Corresponding to GRI4: N15 This URO fleet does not include the Freight Forwarding Line of Business fleet that is only available in GVWR* and represents 1.5% of the GODIS fleet in GVWR *Gross Vehicle Weight Rating 46.88% 220, % 194,077 V 180,023 uro 6 uro 5 169,344 uro 4 uro , % 3.08% 149, % GODIS GRNHOUS GAS (GHG) MISSIONS (in tons of CO2e - Scopes 1 and 2 - World scope - nd ) Total scopes 1 and 2 missions from fuel consumption (scope 1) 169,588 35,695 6,229 4,692 16,577 17,373 11,337 13,631 51,207 36, ,355 34, , SCOP 1 37,332 4,665 17,132 15,535 SCOP 2 missions from consumption of electricity (scope 2) 37,331 missions from natural gas consumption from the heating of buildings (scope 1) missions from gas consumption from vehicles (scope 1) 9, The GHG emissions distribution is that of GHG Protocol and Bilan Carbone : Scope 1: direct emissions from stationary or mobile sources (gas or fuel). Scope 2: indirect emissions associated with electricity production. T O N S O F C O 2 AV O I D D A S A R S U LT OF ROAD TO RAIL MODAL SHIFT 20,446 tons of CO2e France urope (outside France) Rest of the world

4 NVIRONMNT SOCIAL ANNUAL WORLDWID CONSUMPTION OF DISL BY LIN OF BUSINSS GNDR DISTRIBUTION BY GOGRAPHIC ARA IN (in millions of liters) Corresponding to GRI4: N3 (as a percentage of FT - World) % ODIS G 45% 74% France 55% Americas oad R Transport istribution D & xpress reight F Forwarding 31% Africa ontract C Logistics 36% R C O V RY O F N O N - H A Z A R D O U S WAST IN 49% 69% 51% Asia-Pacific 64% 33% urope (outside France) 67% GODIS (world) 79% Female Male estimated share of non-hazardous waste generated by GODIS activity and recovered in NRGY CONSUMPTION OF GROUP BUILDINGS IN SHAR OF DISABLD WORKRS IN FRANC IN (total world) (FT share) millions of kwh of electricity consumed millions of kwh of gas consumed for the heating of buildings 4.54% K Y P R F O R M A N C I N D I C AT O R S / S O C I A L N V I R O N M N T / K Y P R F O R M A N C I N D I C AT O R S 06

5 CUSTOMR AND MPLOY PRCPTIONS S A F T Y * : F R Q U N C Y R AT O F O C C U PAT I O N A L ACCIDNTS IN FRANC IN CUSTOMRS S O C I A L / K Y P R F O R M A N C I N D I C AT O R S 09 (in full time equivalent, by Line of Business) Corresponding to GRI4: LA7 86% Road Transport istribution D & xpress of customers are satisfied with GODIS CSR actions, according to the customer satisfaction survey. reight F Forwarding ontract C Logistics eadquarters H & Holding Frequency rate of occupational accidents: (number of lost-time accidents x 1,000,000)/total number of hours actually worked. GODIS has conducted an annual customer satisfaction survey on a worldwide level since ach June, nearly 100,000 customer contacts are invited to respond to this survey, conducted in 18 languages by the market research company TNS. Among the topics evaluated, an entire chapter is devoted to CSR performance. results indicate a high level of satisfaction among GODIS customers regarding its CSR approach. S A F T Y * : S V R I T Y R AT O F O C C U PAT I O N A L ACCIDNTS IN FRANC IN O V R A L L S AT I S FA C T I O N (as a percentage) (in full time equivalent, by Line of Business) Corresponding to GRI4: LA7 86% 91% 91% 92% Social responsibility Safety conditions Consideration for diversity Compliance with ethical conduct 91% 90% 89% 87% Respect of environmental matters Working conditions Actions to reduce customers carbon footprint Ability to report accurately on CO2 emissions Road Transport istribution D & xpress reight F Forwarding ontract C Logistics 0.02 Severity rate of occupational accidents: (number of days lost x 1,000)/number of hours actually worked. *For the Supply Chain Optimization Line of Business, the rate is 0.00 eadquarters H & Holding C S R R S U LT S I N C U S T O M R A N D M P L O Y S U R V Y S / C U S T O M R A N D M P L O Y P R C P T I O N S SOCIAL 08

CUSTOMR AND MPLOY PRCPTIONS N O N - F I N A N C I A L VA L U AT I O N S MPLOYS C O VA D I S 84% 70/100 xternal assessment of GODIS by covadis in 2018 of employees say that they are satisfied with

very October, nearly 30,000 employees are invited to respond to this survey, conducted in about thirty languages by the research company CPM.

6 CUSTOMR AND MPLOY PRCPTIONS N O N - F I N A N C I A L VA L U AT I O N S MPLOYS C O VA D I S 84% 70/100 xternal assessment of GODIS by covadis in 2018 of employees say that they are satisfied with GODIS CSR actions, according to the employee satisfaction survey. GODIS has conducted an annual employee satisfaction survey on a worldwide level since very October, nearly 30,000 employees are invited to respond to this survey, conducted in about thirty languages by the research company CPM. Among the topics evaluated, the following questions relate to employees perceptions regarding GODIS CSR approach: 1. I feel that GODIS is doing its utmost to have a positive environmental and societal (CSR) impact: 84% of satisfied employees. 11 covadis ranked GODIS among the top 1% of all companies evaluated in This collaborative platform, offering measurements of companies sustainable development performance, underscores the excellence of the Group s CSR approach. Since, GODIS has remained at the Advanced level, and its CSR level is awarded Gold, with a rating of 70/100. According to the covadis rating scale, the Advanced level means that GODIS strategy relies upon a structured CSR approach, quantified commitments, tangible actions on all issues, detailed information on implemented actions, precise CSR reporting, as well as performance indicators. The covadis assessment involves 21 criteria, covering four topics: environment, business ethics, social aspects and sustainable procurement. 2. I feel that GODIS is doing its utmost to warrant the safety of employees everywhere and all the time: 85% GODIS rating breaks down as follows: 90/100 50/100 70/100 60/100 of satisfied employees. nvironment Business ethics Social aspects Sustainable procurement X T R N A L B N C H M A R K S / N O N - F I N A N C I A L VA L U AT I O N S A N D I S O C R T I F I C AT I O N S C U S T O M R A N D M P L O Y P R C P T I O N S / C S R R S U LT S I N C U S T O M R A N D M P L O Y S U R V Y S 10

7 N O N - F I N A N C I A L VA L U AT I O N S N O N - F I N A N C I A L VA L U AT I O N S CDP (formerly Carbon Disclosure Project) 90 / / 100 nvironment: 90 / 100 Social aspects: 70 / 100 For this topic, GODIS ranks among the top 1% of suppliers evaluated by covadis in the same sector. The Group was especially commended for its involvement in external initiatives such as the Global Logistics missions Council (GLC Framework) or the Clean Cargo Working Group (CCWG), and for its exceptional policy with regard to environmental issues. GODIS is ranked in the top 3% of suppliers evaluated in the same sector. The Group owes its good results to its detailed evaluation of health and safety hazards for its employees, specific measures implemented to promote the inclusion of disabled employees, and measures that promote professional mobility, among other things. GODIS scoring level: B Management* GODIS RCOGNIZD FOR C O N T R O L L I N G I T S C L I M AT I M PA C T CDP, in and for the second consecutive year, awarded GODIS a B grade. With this grade, CDP recognizes GODIS as being a company that is implementing appropriate actions to effectively reduce its greenhouse gas emissions, a sign of effective environmental management. Only 12% of the companies in the world assessed by CDP achieved an equivalent rating or higher. covadis also underscored GODIS implementation of monitoring actions for direct and indirect CO2 emissions, as well as measures taken to reduce transport or reduce CO2 emissions generated by transport. 50 / 100 CDP evaluation of GODIS: 60 / 100 Business thics: 50 / 100 Sustainable procurement: 60 / 100 covadis highlighted the quality of alert procedures, awareness training on the main topics related to business ethics, and specific procedures to retain and utilize third party intermediaries (e.g.: due diligence, certifications). covadis pointed out the inclusion of environmental and social criteria in contracts, as well as implementation of a supplier code of conduct, as strong points. This result highlights the fact that GODIS is fully integrating climate and carbon issues in its strategy and offerings. Our Group supports its customers in implementing solutions that are increasingly respectful of the environment by prioritizing modal shift or alternative energies as much as possible, states Marie-Christine Lombard, Chief xecutive Officer of GODIS. As part of its Corporate Social Responsibility approach and its commitment to controlling and reducing the environmental impact of its operations, GODIS has been completing the CDP Supply Chain Program questionnaire since CDP is a non profit international organization that manages the largest environmental reporting platform devoted to companies and cities. Through voluntary statements made by those companies and cities, CDP evaluates their actions related to reporting and reducing greenhouse gas emissions in the supply chain. *Companies at Management level take additional measures to effectively reduce emissions, a sign of more advanced environmental management. This good result shows that GODIS measures and manages its impact. GODIS relies on its policy and strategic framework to take measures to reduce negative effects that could result in climate change. 13 X T R N A L B N C H M A R K S / N O N - F I N A N C I A L VA L U AT I O N S A N D I S O C R T I F I C AT I O N S N O N - F I N A N C I A L VA L U AT I O N S A N D I S O C R T I F I C AT I O N S / X T R N A L B N C H M A R K S 12

8 I S O C R T I F I C AT I O N S I S O C R T I F I C AT I O N S G O D I S C R T I F I C AT I O N S B Y L I N O F B U S I N S S I N C R T I F I C AT I O N O F G O D I S S I T S (in number of sites) Corresponding to GRI4: N31 (in number of certified sites) Corresponding to GRI4: N ISO 9001 ISO GODIS Road Transport istribution D & xpress OHSAS upply Chain S Optimization reight F Forwarding 43 Contract Logistics eadquarters H & Holding ISO Number of sites otal number T of sites ISO OHSAS ISO TS TAPA SQAS valuated* CRTIPHARM 43 AO 224 *ISO 9001: quality/iso 14001: environment/ohsas 18001: safety/iso TS 16949: quality in the automobile sector/tapa (Transported Asset Protection Association): cargo security/sqas (Safety and Quality Assessment Series): quality and safety in the chemical sector/certipharm: quality in the health sector/ao (Authorized conomic Operator): customs formalities. sites with triple QS certification at the end of 32% of total sites with triple QS certification at the end of X T R N A L B N C H M A R K S / N O N - F I N A N C I A L VA L U AT I O N S A N D I S O C R T I F I C AT I O N S N O N - F I N A N C I A L VA L U AT I O N S A N D I S O C R T I F I C AT I O N S / X T R N A L B N C H M A R K S 14

Introduction. What is ESG?

Introduction. What is ESG? Contents Introduction 2 Purpose of this Guide 6 Why reporting on ESG is important 10 Best Practice Recommendations 14 Appendix: Sustainability Reporting Initiatives 20 01 Introduction Environmental, social