NORTH CAROLINA STATEWIDE ACCOUNTS RECEIVABLE REPORT. For the Year Ended June 30, 2011

Transcription

1 NORTH CAROLINA STATEWIDE ACCOUNTS RECEIVABLE REPORT Fr the Year Ended June 30, 2011 Nrth Carlina Office f the State Cntrller David McCy, State Cntrller

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4 2011 Statewide Accunts Receivable Reprt Intrductin The Statewide Accunts Receivable Reprt includes all receivables at June 30, 2011 reprted t the Office f the State Cntrller (OSC) by state agencies. As defined by the Nrth Carlina General Statutes, a receivable is an asset f the State f Nrth Carlina (State) reflecting a debt that is wed t the State that has nt been received by the state agency servicing the debt. A state agency is defined by statute as any department, institutin, bard, cmmissin, cmmittee, divisin, bureau, fficer, fficial r any ther entity fr which the State has versight respnsibility including any university. As prescribed by statute fr the statewide accunts receivable prgram, the term state agency des nt include a cmmunity cllege, an area mental health, develpmental disabilities and substance abuse authrity, r the General Curt f Justice. The receivables disclsed in this reprt are based n generally accepted accunting principles (GAAP) and reflect a snapsht f amunts wed t the State at June 30, the cnclusin f the State s fiscal year. This reprt als disclses additinal infrmatin abut the State s receivables at fiscal year-end such as: an aging f receivables which indicates the degree t which receivables are past due and write-ffs which are receivables that agencies will nt, r mst likely will nt, cllect and have therefre deducted frm their accunting recrds. Hw the State Cllects Debt State agencies invice businesses and individuals fr services rendered thrugh many different billing and receivable systems. State plicy prvides that receivable systems f state agencies shuld: Bill accunts n a timely basis, whether the receivables are due frm private entities, the federal gvernment, lcalities, r state agencies and institutins; Maintain an accurate recrd f receivables transactins; Effectively interface with ther applicable agency-based accunting systems; Prvide an aged trial balance f receivables; Prvide infrmatin relative t specific cllectin effrts n each past-due accunt; Prvide realistic estimates f, and prperly accunt fr, dubtful accunts; Prperly accunt fr receivables that are written ff; Recgnize and reprt receivables in accrdance with generally accepted accunting principles (GAAP); Cmply with federal and ther cntractual regulatins; Maintain a recrd f year-end receivable balances; and Prvide fr the accrual f interest and penalties as allwed r as required by law. Page 2

5 2011 Statewide Accunts Receivable Reprt Types f Receivable Taxes - Primarily cnsist f individual incme tax, sales and use tax, and lcal sales tax cllectins. Accunts - Primarily cnsist f student, patient and medical prvider payments. Intergvernmental - Primarily cnsists f funds due frm federal and lcal gvernments. Ntes - Primarily cnsist f student lans, husing mrtgage lans and EPA revlving lans that will be cllected n a predetermined cntractual basis. Interfund - Primarily cnsists f funds mving between different state fund types. Other - Primarily cnsists f participant cntributins t the health and pensin plans and State Treasurer investment earnings (distributins) wed t thse funds (trust, special) that earn interest. Aging f Receivables An aging f receivables indicates the degree t which receivables are past-due. State agencies prvide OSC an aged trial balance f receivables each fiscal year-end. The chart belw summarizes past due receivable activity. (in thusands) Past Due Ttal Past Due Receivables by Type 1-30 Days Days Days Days Over 120 Days Past Due Taxes Receivable $111,587 $54,245 $41,108 $34,789 $870,882 $1,112,611 Accunts Receivable 261, ,687 46,159 60, , ,148 Intergvernmental Receivable 9,459 1,683 1, ,807 18,295 Ntes Receivable 226, ,532 72,338 63, , ,569 Interfund Receivable 1, ,386 Other Receivable 28,251 2,381 2,254 1,011 6,878 40,775 $638,470 $297,599 $163,721 $160,221 $1,407,773 $2,667,784 Accunts past-due at year-end 2011 ttal $2.7 billin f ttal receivables. The Nrth Carlina Department f Revenue (NCDOR), Emplyment Security Cmmissin (ESC), UNC Hspitals, the Department f Health and Human Services (DHHS), State Educatin Assistance Authrity (SEAA), Husing Finance Agency (HFA), and the UNC System accunt fr $2.6 billin, r 98 percent, f these past due receivables. Each f these entities emplys specific cllectin techniques t aggressively cllect past due accunts receivables. The increase in past due accunts ver 120 days is attributable t the NCDOR Write-Off Reversal as indicated n page 8. Appendix A details the aging amunts by agency fr fiscal Page 3

6 2011 Statewide Accunts Receivable Reprt The chart belw summarizes aging amunts fr fiscal years 2011, 2010, 2009: Billins Aging f Receivables $ $ $ $ $.800 $.600 $.400 $.200 $ past due past due past due past due ver 120 past due Year-end Amunts The State s cmprehensive annual financial reprt (CAFR) disclsure f receivables includes bth estimated receivables and inviced receivables, net f allwance fr dubtful accunts as f June 30. The chart belw summarizes CAFR ttal receivables by type fr fiscal years 2011, 2010, 2009: Ttal Receivables by Type - Fiscal Years 2011, 2010 and 2009 (in thusands) Change FY10 t FY Amunt Percent Ntes Receivable... $ 6,174,295 $ 7,511,711 $ 6,896,887 $ (1,337,416) (17.8)% Taxes Receivable... 1,898,307 1,613,761 1,297, , % Intergvernmental Receivables ,800 1,213, ,690 (220,583) (18.2)% Accunts Receivable... 1,576,858 1,491,038 1,500,511 85, % Interfund Receivables , , ,008 (89,267) (23.7)% Cntributins, Premiums, Other Receivables. 634, , ,496 82, % Interest Receivable... 17,183 25,894 28,321 (8,711) (33.6)% Ttal Receivables... $ 11,581,577 $ 12,784,918 $ 11,716,131 $ (1,203,341) (9.4)% As shwn in the table abve, receivables ttaled $11.6 billin fr fiscal 2011, $12.8 billin fr fiscal 2010 and $11.7 billin fr fiscal Ttal receivables declined by $1.2 billin r 9.4 percent during this perid. Mst f this decrease was due t a $1.3 billin decrease in ntes receivable which is predminantly due t the SEAA where lans decreased by $1.1 billin. Page 4

7 2011 Statewide Accunts Receivable Reprt Write-ffs Write-ffs are receivables that agencies will nt, r mst likely will nt, cllect and have deducted frm their accunting recrds. Write-ffs are caused by bad debt adjustments (unsuccessful cllectin effrts), cntractual adjustments r indigent care adjustments. Write-ffs fr year-end 2011 ttaled $3.5 billin cnsisting f $284 millin fr bad debt, $2.7 billin fr cntractual adjustments and $507 millin fr indigent care. Ttal write-ffs fr 2010 were $3.1 billin. UNC Hspitals, including Rex Healthcare and Chatham Hspital, reprted write-ffs f $2.4 billin f receivables based n Medicare and Medicaid adjustments, indigent care prvider adjustments, and managed care cntractual adjustments. NCDOR reprted write-ffs f $77 millin. UNC Chapel Hill (UNC CH) and East Carlina University (ECU) reprted write-ffs f $410 millin and $279 millin, respectively. Appendix A details by receivable type, ttal agency write-ffs during fiscal summarizes agency write-ffs by type fr fiscal years 2011, 2010, The chart belw Billins Ttal Write-Offs $3.0 $ % 79.3% Bad Debt Write-ffs Indigent Care Write-ffs Cntractual Adjustments 77.6% $2.0 $1.5 $1.0 $.5 8.1% 14.4% 7.2% 13.5% 10.1% 12.4% $ Cntractual Adjustments - The differences between revenue at established rates and the amunts realizable frm third-party payers under cntractual agreements. These adjustments are made t custmer, patient, r business accunts as the result f a cntractual agreement t prvide certain services r prducts at a previusly negtiated price. The cntractual adjustment is the difference between the value assigned by the state prvider/supplier f the prduct r service and the predetermined price as negtiated with a third-party payer (example: insurance cmpany). Indigent Care Adjustments - The differences between revenue at established rates and the amunts realizable frm the financially respnsible party fr thse receiving the state prduct r service. In this instance, the write-ff is the result f the financially respnsible party being unable t meet the financial bligatins due t pverty r a lack f subsistence. Bad Debt Adjustments - All write-ffs f bad debts ther than thse fr cntractual r indigent care reasns. Page 5

8 2011 Statewide Accunts Receivable Reprt Cst f Cllectin State agencies, excluding NCDOR, reprted cllectin activity csts ttaling ver $59 millin during Agencies als reprted a ttal f 620 full-time equivalent (FTE) state emplyees dedicated t receivable activities during A large percentage f ttal cllectin csts and FTE reprted by state agencies is attributable t patient accunts and student accunts, including student lans. UNC Hspitals, part f the UNC Health Care System, reprted 2011 cllectin csts f $16.5 millin and 149 FTE. The UNC-CH Physicians and Assciates, als part f the UNC Health Care System, reprted cllectin csts f $17.1 millin, and FTE f 205. ECU reprted cllectin csts f $3.7 millin fr its medical faculty practice and FTE f 73. Regarding student lans, SEAA reprted that lan administratin and cllectin are ut-surced fr a cst f $11.1 millin fr Appendix B details by agency the cllectin csts and the FTE f state emplyees dedicated t cllectin activities. Cllectin Activity Attrney General State agencies are required by statute t frward unpaid billings t the Attrney General fr cllectin n mre than 60 days after the due date f the billing. The Nrth Carlina Department f Justice (NCDOJ) then sends a letter t debtrs demanding payment. If payment is nt made within 30 days, the department recmmends t agencies that unpaid billings be submitted t a state cntracted cllectin agency. As f July 1, 2011, NCDOJ has cntracts with nine cllectin agencies. During fiscal calendar year 2011, a ttal f $66.9 millin was submitted t the Attrney General fr cllectin n behalf f state agencies. During fiscal year 2011, $30.1 millin was submitted by state agencies t cllectin agencies, and $5.3 millin was cllected at a cst f $974.1 thusand. Setff Debt Cllectin Prgram Activity Pursuant t G.S. 105A, the NCDOR cntinues t administer the State s Setff Debt Cllectin Prgram that requires NCDOR and state agencies t cperate in identifying debtrs wh we mney t the State and wh qualify fr refunds frm the NCDOR. It further requires that prcedures be established fr setting ff against any refund the sum f any debt wed t the State. This setff prcedure resulted in $66.5 millin f net refunds t claimant agencies during the 2011 calendar year fr the 2010 tax year. The Office f the State Cntrller requested that the NCDOR prvide summary debt setff infrmatin fr the last five tax years t be included in the annual Statewide Accunts Receivable Reprt. Page 6

9 2011 Statewide Accunts Receivable Reprt Summary data frm NCDOR fr the prir five tax years is reflected belw (whle dllars). Debt Setff Activity fr Fiscal Years Tax Year Debt Setff Occurs in Calendar Year Grss amunt f Refunds Setff $67,889,978 $60,575,209 $57,376,802 $49,108,212 $41,158,165 Cllectin Assistance Fees applied Based n Prir Year Actual Expenses ($1,294,975) ($1,129,410) ($1,098,000) ($930,645) ($791,445) Net Amunt f Refunds Paid t Claimant Agencies $66,595,003 $59,445,799 $56,278,802 $48,177,567 $40,366,720 DOR Administrative Expenses - Current Year $537,355 $479,667 $1,091,720 $920,450 $470,217 Ttal Setffs (includes cmpleted, denied, and cancelled setffs) 291, , , , ,876 Number f Cmpleted Setffs 287, , , , ,971 Average Grss Setff Amunt $ $ $ $ $ Average Cst per Setff $1.85 $1.85 $4.31 $4.13 $2.45 Average Net Amunt f Refunds Setff $ $ $ $ $ Effective fr the calendar year 2000, the cst f cllecting child supprt debts is nt charged against the taxpayer s refund. Instead, the grss amunt f the refund is applied t the debt and the NCDOR receives a cllectin assistance fee fr these debts frm individual incme tax cllectins. Fr the calendar year 2011, cllectin assistance fees fr child supprt debts cllected thrugh setff were $140,375 bringing the ttal cllectin assistance fees received by the NCDOR t $1,435,350. Effective fr the calendar year 2005, the 2004 Law Changes has been amended t impse a flat cllectin assistance fee f $5.00 fr each debt cllected thrugh setff. The subsectin was als amended t delete the prvisin that required the NCDOR t set the amunt f the cllectin assistance fee based n the actual cst f cllectin ($15.00) maximum fr the immediate preceding year. Agency Cmpliance with Statewide Accunts Receivable Prgram Since the 2007 fiscal year, OSC has required each state agency t cmplete an attestatin dcument signed by the agency s chief executive fficer and chief financial fficer. All state agencies must and have returned a signed letter stating that: Management is respnsible fr cmplying, and has cmplied, with requirements f Article 6B f Chapter 147 and Chapter 105A f the Nrth Carlina General Statutes. Management is respnsible fr establishing and maintaining, and has established and maintained, effective internal cntrl ver cmpliance with the requirements f Article 6B f Chapter 147 and Chapter 105A f the Nrth Carlina General Statutes. Infrmatin submitted t OSC fr preparatin f the Statewide Accunts Receivable Reprt is materially crrect and verifiable t agency recrds. Page 7

10 2011 Statewide Accunts Receivable Reprt The ability t charge interest and penalty n past due accunts receivable is a manual prcess that is nt supprted by sme billing and accunts receivable systems currently perating within state gvernment. Future business infrastructure prjects shuld incrprate the ability t calculate interest n past due accunts. Since the current prcess is manual and des nt interface with any financial system, many state agencies chse nt t charge interest r assess penalties. Accunt Receivable Initiatives Small Business Recvery Prgram NCDOR alng with the N.C. Small Business Cmmissiners Office launched the Small Business Recvery Prgram in July 2011 t help small businesses recver frm certain tax liability issues they may have suffered as a result f the current ecnmic dwnturn. This prgram will ffer penalty and fee waivers and payment plans fr cmpanies that have fallen behind n sales, withhlding and ther trust taxes. Businesses with 200 r fewer emplyees qualify fr the prgram and must agree t use the cunseling services f the Small Business and Technlgy Develpment Center (SBTDC) r the NC Small Business Center Netwrk (SBCN). Small businesses that cmplete the required cunseling and file and pay all utstanding taxes are eligible fr waiver f the penalty and fee as well as lnger-term payment plans than nrmal. If the small business fails t file and pay future taxes n time, the fees and penalties may be reinstated. T date, the Department has 1,390 small businesses participating in the prgram with an accunt receivable f $31.5 millin in tax, penalty, fee and interest. The ttal tax and interest cllectable is apprximately $22.4 millin. Individual Incme Tax Debt Repayment Prgram NCDOR intrduced the Individual Incme Tax Debt Repayment Prgram in January Taxpayers with utstanding assessments as f January 1, 2012 can request t have the penalty and cllectin assistance fee waived s lng as the tax and interest are paid by April 30, This prgram was just launched January 18, NCDOR has begun receiving taxpayer calls regarding this new prgram. Autmated Attachment Autmated Attachment is a prcess that matches eligible taxpayers wh we back taxes with mney surces such as wages r bank accunts that can be attached r garnished t pay thse taxes. Cllectins cases are run thrugh the new Central Repsitry, a database f infrmatin n ptential revenue surces built by the Taxpayer Infrmatin Management System (TIMS) Prject Team. The Central Repsitry huses all f the Department s levy (revenue) surces and matches cllectins cases with thse surces. When a match is fund, the Integrated Tax Administratin System (ITAS) generates attachment and garnishment ntices autmatically. The Autmated Attachment Prcess went int prductin in August 2010 and generated $32,422,515 in cllectins thrugh June 30, Write-ff Reversal Write-ff Reversal is an autmatic prcess that will identify eligible cllectin cases that were written ff and match them against revenue surces. Write-ff Reversal als uses the Central Repsitry; cllectins cases that were written ff are run thrugh the Central Repsitry. When cases are matched, the written ff status is reversed and ITAS autmatically generates the attachment and garnishment ntice. Write-ff Reversal was implemented in Nvember 2010 and recvered $9,419,982 in previusly written ff debt thrugh June 30, Page 8

11 Vendr Attachment 2011 Statewide Accunts Receivable Reprt OSC and NCDOR in September 2010 implemented a vendr attachment prgram. The prgram is authrized by G.S (b) and G.S Phase I invlves state agencies using the Nrth Carlina Accunting System (NCAS). The prgram identifies vendr payments fr attachment due t uncllected taxes. In Vendr Attachment, OSC prvides NCDOR a file each night f vendrs wh are t be paid thrugh NCAS. NCDOR cmpares the file against utstanding cllectins cases. As matches are discvered, the prcess generates an attachment and garnishment ntice and the funds are redirected t NCDOR befre the vendr receives the payment. The funds are applied t the vendr s tax debt. As f December 31, 2011, the prgram has cllected apprximately $3.3 millin in unpaid taxes due t the state. NC Department f Justice s eprtal NCDOJ s eprtal is an extensin f their InfShare legal database. This web based technlgy allws state agencies with past due debt the pprtunity t recrd their debt infrmatin int the system. NCDOJ reviews the accunts and prmptly begins cllectin effrts. State agencies enter payments int the eprtal alng with ther debtr respnses. Frm the infrmatin, NCDOJ is then able t recmmend the next curse f actin in the cllectins prcess which will include the Setff Debt Cllectin Prgram and submittal f the debt t ne f the nine state cntracted cllectin agencies. The eprtal shrtens the time perid required t cmplete the entire cllectins prcess. NCDOJ is wrking n an uplad feature that prmises t make the prcess even mre efficient. Page 9

12 2011 Statewide Accunts Receivable Reprt Appendix A Past Due Receivable Summary Aging Reprt Fiscal Year Ended June 30, 2011 (in thusands) Past Due Receivables by Past Due Ttal Ttal Department/Institutin 1-30 Days Days Days Days Over 120 Days Past Due Write-ffs Secretary f State $4 $8 $6 $3 $134 $155 $38 Office f the State Auditr State Treasurer Public Instructin Justice ,288 Agriculture Labr ,846 5,255 1,851 Insurance Administratin Office f State Cntrller Transprtatin ,270 6,840 1,423 ENR ,189 2,035 Wildlife Juvenile Justice 15 1,222 1,237 DHHS 119,809 79,493 6,903 15, , , ,251 ITS ,265 Crrectin ,060 4, Cmmerce Emplyment Security 7,640 11,838 5,348 4, , ,093 4,229 Revenue 108,329 45,747 38,734 33, ,615 1,048,186 76,982 Cultural Resurces UNC Hspitals 97,397 28,455 17,478 15,692 27, ,236 2,383,578 Educatin Lttery Husing Finance Agency 74,534 25,779 11,443 18,712 34, ,533 2 Majr Medical-St. Health Plan 3,999 3,759 2, ,167 22,600 Agriculture Finance Authrity Nrth Carlina Csmetic Arts Examiners 7 7 Nrth Carlina Bard f Psychlgists 9 Glbal TransPark NC Prts Authrity 3, , State Educatin Assistance Authrity 153,324 77,009 61,398 44,401 71, , UNC - Chapel Hill 43,112 13,036 8,280 9,234 31, , ,700 Nrth Carlina State Univ 10,550 2,400 1, ,847 18,559 2,106 UNC - Greensbr ,932 3, UNC - Charltte 906 1, ,171 6,304 1,230 UNC - Asheville , UNC - Wilmingtn , East Carlina Univ 7,004 3,262 3,850 2,009 10,819 26, ,757 NC A & T State Univ ,323 2, Western Carlina Univ , Appalachian State Univ ,166 4, UNC - Pembrke ,513 1,949 1,163 Winstn-Salem State Univ ,071 3, Elizabeth City State Univ ,491 2, Fayetteville State Univ ,460 3, Nrth Carlina Central Univ ,802 4,013 10, Nrth Carlina Schl f the Arts Nrth Carlina Schl f Science and Math $638,470 $297,599 $163,721 $160,221 $1,407,773 $2,667,784 $3,509,364 Page 10

13 2011 Statewide Accunts Receivable Reprt Appendix B Cst f Cllecting Receviables by Agency Fiscal Year Ended June 30, 2011 (Whle Dllars) Cllectin Agency Cllectin Unit Cst # FTE Secretary f State Accunts Receivable Department $49,420 1 Office f the State Auditr Agency/Divisin Budget/Fiscal Office 19 Public Instructin Other 17,149 Agriculture Cllectin Agency/Outsurced 16,482 1 Agriculture Credit Department 29,646 2 Labr Accunts Receivable Department 413,423 5 Labr Cllectin Agency/Outsurced 176 Labr Other 443,813 7 Insurance Agency/Divisin Budget/Fiscal Office 15,735 1 Transprtatin Accunts Receivable Department 354, Transprtatin Cllectin Agency/Outsurced 291,616 ENR Agency/Divisin Budget/Fiscal Office 492,215 3 Wildlife Accunts Receivable Department 2,150 DHHS Accunts Receivable Department 2,452, DHHS Cllectin Agency/Outsurced 5,642 DHHS Patient Accunts 242,674 3 ITS Accunts Receivable Department 109,124 2 Crrectin Accunts Receivable Department 115,580 3 Crrectin Cllectin Agency/Outsurced 552 Cmmerce Accunts Receivable Department 5,099 Emplyment Security Other 702, Emplyment Security Tax Department 1,353, Revenue * (see nte belw ) Agency/Divisin Budget/Fiscal Office UNC Hspitals Cllectin Agency/Outsurced 5,842,418 UNC Hspitals Patient Accunts 10,626, Educatin Lttery Cllectin Agency/Outsurced 2,236 Educatin Lttery Accunts Receivable Department 106,594 3 Office f Administrative Hearings Agency/Divisin Budget/Fiscal Office 1 1 Husing Finance Agency Agency/Divisin Budget/Fiscal Office 885,799 Nrth Carlina Csmetic Arts Examiners Payrll Sectin NC Prts Authrity Accunts Receivable Department 6,907 State Educatin Assistance Authrity Other 11,116,473 State Educatin Assistance Authrity Student Accunts 83,218 3 UNC - Chapel Hill Accunts Receivable Department 6,374 1 UNC - Chapel Hill Cllectin Agency/Outsurced 11,830 UNC - Chapel Hill Patient Accunts 17,140, UNC - Chapel Hill Student Accunts 3,158 1 UNC - Chapel Hill Student Lans Nrth Carlina State Univ Accunts Receivable Department 152,009 3 Nrth Carlina State Univ Cllectin Agency/Outsurced 191,935 Nrth Carlina State Univ Grants Office 46,477 1 Nrth Carlina State Univ Student Accunts 46,477 1 Nrth Carlina State Univ Student Lans 46,477 1 UNC - Greensbr Cllectin Agency/Outsurced 51,462 UNC - Greensbr Grants Office 55,929 1 UNC - Greensbr Student Accunts 15,232 Page 11

14 2011 Statewide Accunts Receivable Reprt Appendix B UNC - Greensbr Student Lans 92,579 2 UNC - Charltte Cllectin Agency/Outsurced 75,000 UNC - Charltte Student Accunts 22,511 2 UNC - Charltte Student Lans 21,647 2 UNC - Asheville Student Accunts 1,335 UNC - Asheville Student Lans 5,339 UNC - Wilmingtn Accunts Receivable Department 22,500 1 UNC - Wilmingtn Cllectin Agency/Outsurced 56,972 UNC - Wilmingtn Other 1,211 UNC - Wilmingtn Student Accunts 49,150 1 UNC - Wilmingtn Student Lans 9,641 East Carlina Univ Cllectin Agency/Outsurced 497,204 East Carlina Univ Patient Accunts 3,705, East Carlina Univ Student Accunts 724, East Carlina Univ Student Lans 133,273 2 NC A & T State Univ Accunts Receivable Department 159,812 5 NC A & T State Univ Cllectin Agency/Outsurced 42,245 NC A & T State Univ Student Lans 106,541 5 Western Carlina Univ Student Accunts 87,112 2 Appalachian State Univ Cllectin Agency/Outsurced 43,756 Appalachian State Univ Grants Office 47,000 1 Appalachian State Univ Student Accunts 116,127 3 Appalachian State Univ Student Lans 32,966 1 UNC - Pembrke Accunts Receivable Department 12,096 UNC - Pembrke Student Accunts 13,425 UNC - Pembrke Student Lans 11,708 Winstn-Salem State Univ Cllectin Agency/Outsurced 2,788 Winstn-Salem State Univ Student Lans 92,336 2 Elizabeth City State Univ Cllectin Agency/Outsurced 26,781 Elizabeth City State Univ Student Accunts 43,021 1 Fayetteville State Univ Student Accunts 60,659 Fayetteville State Univ Student Lans 19,868 Nrth Carlina Central Univ Student Accunts 3, Nrth Carlina Central Univ Student Lans 5,921 2 Nrth Carlina Schl f the Arts Student Accunts 11,054 Nrth Carlina Schl f the Arts Student Lans 34,137 1 Ttal $59,945, #FTE -Full Time Equivalent psitins utilized by an entity fr cllectins One f the cre functins f the Nrth Carlina Department f Revenue is the cllectin f state taxes w ed t the State f Nrth Carlina. Cllectin activities in the Department are s varied and w idespread that it is nt reasnably pssible t determine the prtin f the Department s budget that is directly and indirectly attributable t the cst f cllecting past due taxes (accunts receivables), nr is it reasnably pssible t determine the cst taxes that have nt yet been assigned the status f an accunt receivable. Page 12