WE STAND FOR BUILDING RELATIONSHIPS.

Transcription

1 W S F S B A N K W E L C O M E G U I D E WE STAND FOR BUILDING RELATIONSHIPS.

2 Patrick J. Ward, Executive Vice President and Pennsylvania Market President and Brian C. Zwaan, Senior Vice President, Pennsylvania Commercial Banking

3 Welcome to WSFS Bank. We re excited to have you as part of WSFS Bank! To help you make your transition to WSFS as smooth and seamless as possible, we are providing this booklet as an overview of what to expect during the coming months. This guide will introduce you to your new WSFS accounts as well as provide detailed account descriptions, disclosures and key dates. Please review this information carefully. If we can answer questions, ease your transition, or help you better understand the opportunities available to you, please call us at Our Customer Contact Center is open seven days a week: 7:00 a.m. 7:00 p.m. Monday Friday and 9:00 a.m. 3:00 p.m. on Saturday and Sunday. The WSFS Bank Team is committed to providing stellar experiences and dedicated to helping you achieve your financial goals.

4 MISSION We Stand For Service VISION We envision a day when all our constituents say, I can t imagine a world without WSFS. STRATEGY Engaged Associates delivering stellar experiences growing Customer Advocates and value for our Owners. SM VALUES At WSFS we: Do the right thing Serve others Are open and candid Grow and improve

5 TABLE OF CONTENTS About WSFS Bank Important Dates - Mark Your Calendar Important Information Commercial & Small Business Solutions Commercial Checking Solutions Small Business Checking Solutions Cash Management Solutions Business Savings Solutions Business Lending Solutions Nonprofit & Community Checking Solutions Nonprofit & Community Savings Solutions WSFS Business Mobile Banking Small Business, Commercial and Community/Non-Profit Cost Summary Wealth Management Solutions Relationship Reference Guide Inside Back Cover 1

6 ABOUT WSFS

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8 Banking Office and Loan Production Office Locations New Jersey Pennsylvania WSFS Bank Corporate Headquarters Maryland Annandale, VA Delaware 72 OFFICES Las Vegas, NV Serving Customers throughout the Delaware Valley and surrounding areas, providing a full range of financial products and services.

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10 IMPORTANT DATES MARK YOUR CALENDAR JUL 6, 2016 Your deposit and loan account details are included with this Welcome Package. AUG 5, 2016 You will receive your new WSFS Visa Business Debit Card and/or ATM Card and PIN with activation instructions before this date. Do not destroy your Penn Liberty Bank Visa Debit and/or ATM Card until August 12, You can continue to use your Penn Liberty Bank checks after conversion unless your account number has changed. If your account number has changed, you will receive your new WSFS checks before this date. Please do not use your new WSFS checks until August 12, AUG 8, 2016 Starting on August 8, 2016, Penn Liberty Bank ATMs will be unavailable. You may access any WSFS banking office ATM with your Penn Liberty Bank Visa Business Debit Card and/or ATM Card with no convenience fees. Your Penn Liberty Bank Visa Business Debit Card and/or ATM Card can still be used at other non-penn Liberty Bank ATMs for account access until 1:00 p.m. on August 12, AUG 11, 2016 Originating ACH transfers need to be completed by August 11, Penn Liberty Bank locations will be closing at 1:00 p.m. You may continue to use your current Penn Liberty Bank Visa Business Debit Card until 1:00 p.m. AUG 12, 2016 You may begin using your new WSFS Visa Business Debit Card and/or ATM Card at 1:00 p.m. to make ATM withdrawals and purchases; balance inquiries will not be available until August 15, On or before this date, please activate your WSFS Visa Business Debit Card so that you may begin using it with no interruption of service. To activate, simply call and follow the prompts. If your account number changed and you received new checks, discontinue using and destroy your Penn Liberty Bank checks and start using your new WSFS checks. 6

11 AUG 12, 2016 Access to your Penn Liberty Bank Online Banking services will be available until 1:00 p.m. All internal and external transfers including domestic ACH and Wire funds transfers and bill payments dated on or before August 12, 2016 will be processed. Bill payments, ACH, wires and transfers scheduled beyond August 12, 2016 will not be processed. Please log in to WSFS Business Online Banking and Bill Pay to reschedule them on August 15, Commercial remote deposit capture is available through 1:00 p.m. Access to your Penn Liberty Bank Telephone Banking will be available through 1:00 p.m. Banking office ATMs will be available by 6:00 p.m on August 12, Banking office locations will be open and operating according to their new office hours. These hours are available at welcometowsfs.com. AUG 15, 2016 You will have full access to WSFS Business Online Banking, Bill Pay and Telephone Banking at 8:00 a.m. Your WSFS Visa Business Debit Card and/or ATM Card can be used for balance inquiries and your everyday purchases and cash withdrawals. If you have any questions about how your accounts will transition to WSFS Bank or if you do not receive items based on the time frames outlined above, please contact the WSFS Customer Contact Center at from 7:00 a.m. 7:00 p.m. Monday Friday and 9:00 a.m. 3:00 p.m. on Saturday and Sunday. 7

12 IMPORTANT INFORMATION Ensuring a Smooth Transition The WSFS Bank team is committed to providing you stellar experiences and is dedicated to helping you achieve your financial goals. We have recommended accounts that we hope will best suit your needs. In addition, we are waiving the minimum balance requirements until December 1, 2016, to allow time for you to evaluate your new accounts and see if you are in the right ones for you. If you notice other services you would like to add to your relationship with WSFS, we can help you with those as well. Account Numbers Checking, savings and money market account numbers will remain the same with one exception: account numbers that overlap with current WSFS account numbers will change. All certificate of deposit and loan account numbers will be changing. Your account numbers and account product names are outlined in Your Customized Account Overview included with this package. If your account number(s) have changed, we will work closely with you to ensure a smooth transition to your newly assigned account number(s). It is important to note that your bank routing number (the nine-digit code that identifies a financial institution) will also be changing. WSFS Bank s routing number is Account Statements Your final deposit account statement from Penn Liberty Bank will be produced on August 12, 2016 for all account activity through that date and mailed to you shortly thereafter. Your next statement will be issued by WSFS Bank. WSFS also offers online statements. If you are currently receiving your statements online and would like to continue to do so, we ask that you sign up through WSFS Business Online Banking on or after August 15, Automatic Payments If you currently have automatic payments or withdrawals from your account, it is necessary to update your information with an effective date after August 12, There is an Automatic Payment form included with this package to assist you in changing automatic payments to your new WSFS account. This does not apply to automatic transfers for loan payments. Additional Automatic Payment forms are available on welcometowsfs.com. Automatic payments received after August 12, 2016 with your old account information (if applicable) and the old bank routing number will be honored and processed by WSFS Bank for six months after conversion. 8

13 Checks You can continue to use your Penn Liberty Bank checks after conversion if your account number remains the same. If your account number changed and you receive new checks, you should stop using and destroy your Penn Liberty Bank checks on August 12, 2016 and begin using your WSFS Bank checks. WSFS Visa Business Debit Cards & ATM Cards You will be receiving your personal identification number (PIN) in the mail a few days prior to the arrival of your WSFS Visa Business Debit Card and/or ATM Card. If you do not receive your PIN or card by August 5, 2016, please call the WSFS Customer Contact Center at If you had a Penn Liberty Bank Business Debit Card tied to a savings account only, you will receive a WSFS ATM card. You may continue to use your current Penn Liberty Bank Visa Business Debit Card until 1:00 p.m. on Friday, August 12, You may begin using your new WSFS Debit or ATM Card at 1:00 p.m. to make ATM withdrawals and purchases; balance inquiries will not be available until August 15, On or before this date, please activate your WSFS Visa Business Debit Card so that you may begin using it with no interruption of service. To activate, simply call and follow the prompts. No action is required to activate your WSFS ATM Card. You may change your PIN once your card is activated by calling You may also change your PIN at any WSFS banking office ATM. If you currently use your Penn Liberty Bank Visa Business Debit Card or ATM Card for recurring payments deducted from your account, please notify your payees of your new debit card number, expiration date and security code. Please note that there is a $500 daily limit on withdrawing funds from the ATM. See the debit card agreement for additional terms and conditions. ScoreCard Debit Card Rewards Program Your ScoreCard Bonus Points must be redeemed by September 30, Credit Cards Your Penn Liberty Bank credit card account number will remain as it is now - with the same terms and rates. Please continue using your current Penn Liberty Bank credit card. New credit cards will be issued at a later date. You can continue to access your account at or by calling You can also make payments at banking office locations. 9

14 Receiving Wire Transfers Beginning August 15, 2016 please provide the following information to the sending party so that you can continue to receive wire transfers: WSFS ABA or Routing Number: WSFS Bank s Wire Transfer Name: Wilmington Savings Fund Society, FSB Your name as receiving the wire transfer (name on wire must be identical to name on bank account) New WSFS Account Number (if applicable) being credited with wire transfer Routing Number Account Number Certificates of Deposit (CDs) There will be no change to your interest rate or maturity date. In some instances, interest may be compounded and credited earlier than currently stated. Additionally, monthly interest payments will be paid on the anniversary date of when the account was initially opened. Your current CD will automatically renew to the term provided at the time of account opening at the then current WSFS rate with one exception: terms of 30 and 33 months will renew into a new WSFS 24 month term at the then current rates. You will have a 10 day grace period after the maturity date to withdraw or transfer any portion of your certificate without penalty. Safe Deposit Boxes Keep a lookout in the mail for a separate communication prior to August 12, 2016 providing more details. Commercial Loans, Mortgages and Lines of Credit In most cases, the terms of your commercial loan, mortgage and/or line of credit will not change. In the unlikely event your commercial loan, mortgage and/or line of credit needs to be modified, we will notify you separately. Your loan account number will change and is outlined in Your Customized Account Overview included with this package. Any automatic deductions for payments on your loan will continue without disruption. You will continue to receive monthly billing statements and you may continue to pay your loan at any of our banking office locations. All loan payments should be made payable to WSFS Bank. Payments can be sent to WSFS Loan Processing Center, PO Box 71272, Philadelphia, PA

15 Business Online Banking Access to your Penn Liberty Bank Online Banking will be available until 1:00 p.m. on August 12, For your convenience, there will be 45 days of history available in WSFS Business Online Banking. If you would like further history, please be sure to download any additional information from your Penn Liberty Bank Online Banking by August 12, Future dated ACH and wires, recurring transfers and electronic statements will need to be reestablished on or before August 15, Quicken/Quickbook users should update their software if they require more history. Your Business s System Administrator will receive a letter containing sign-on information including your Company ID. In addition, the System Administrator will need to re-establish any additional users. For assistance, call our Customer Contact Center at Your password will change. You will be set up with a temporary password BeB1 plus the last 4 digits of your tax identification number (case sensitive). (For example: BeB11234). You may reset this password immediately. The timing of when the funds will be taken out of your account to cover your bill payments will change effective August 12, The funds to cover bills paid via check will be taken out five business days before payment is due. The funds to cover bills paid via ACH will be taken out three business days before the payment is due. WSFS will add the payees you normally pay bills to in WSFS Business Online Banking. Please review information for accuracy and re-establish ebills. You will have full access to WSFS Business Online Banking at 8:00 a.m. on August 15, Keep a lookout in the mail for a separate communication prior to August 12, 2016 providing additional details. Business Mobile Banking Before downloading the WSFS Business Mobile Banking app, users will need to successfully log in to Business Online Banking. When logging in to Business Mobile Banking, you will use the same User ID, password and Company ID as Business Online Banking. You will need to register your phone number on the first log in. Cash Management Services Penn Liberty Bank Cash Management Customers will receive a separate mailing regarding their Business Online Banking login information. Customers will be able to log in on August 1, 2016, to review their online banking services, set-up users, and schedule future dated ACH, wires and recurring transfers. For assistance, call our ebanking Services support team at from 8:00 a.m. to 5:00 p.m. Monday Friday. 11

16 Merchant Services Penn Liberty Bank Merchant Services Customers can continue processing without interruption. WSFS also partners with TransFirst so there will be no change to your current relationship. For Customers who use another merchant services provider, please provide the following information to your merchant services provider at least 10 business days prior to August 12, 2016 so you can receive your business credit card receipts for your new WSFS checking account: WSFS ABA or Routing Number: New WSFS Account Number (if applicable) FDIC Insurance If you have accounts at both Penn Liberty Bank and WSFS Bank, your accounts will be separately insured through the FDIC for six months after the transaction closes, and possibly longer for certificates of deposit (CDs). For CDs, FDIC insurance will continue until the maturity date, even if the maturity date comes after the six-month grace period. For CDs that mature during the six-month grace period, if you rollover your CD for the same term and in the same dollar amount, it will be separately insured until the new maturity date. Otherwise, your separate FDIC coverage will only apply through the end of the six-month grace period. If you have combined deposits of $250,000 at Penn Liberty Bank and WSFS Bank after your six-month grace period, a WSFS Associate can meet with you and discuss how to maximize your coverage. WSFS Bank offers additional opportunities for unlimited FDIC protection through our CDARS program. Your Relationship Manager or Cash Management Representative will be happy to discuss this option with you. IRS Reporting WSFS will provide the applicable tax forms for the interest received and paid from January 1, 2016 to December 31, Tax statements for 2016 will be mailed by January 31, Penn Liberty Bank Gift Cards Penn Liberty Bank Gift Card account numbers will remain the same. If you have any questions, please call

17 Please review the WSFS Relationship Reference Guide located in the back of this Welcome Package. Deposit Account Agreement: This governs your deposit account as of August 12, 2016, and includes account agreements, applicable charges, interest terms and more. Please note that converted deposit accounts may differ in some ways from standard deposit accounts opened at Penn Liberty Bank. Funds Availability: After August 12, 2016, funds from cash and checks that you deposit may be available to you on a different schedule than you had with Penn Liberty Bank. See the Funds Availability Policy within the Deposit Account Agreement for more information. Posting Order: Items processed will be different from the order in which items were processed previously by Penn Liberty Bank. See the Deposit Account Agreement Withdrawal Rules for more information. Privacy Policy: All financial companies need to share Customers personal information to run their everyday business. In the WSFS Privacy Policy, we list the reasons why we share information and whether you can limit this sharing. 13

18 COMMERCIAL & SMALL BUSINESS SOLUTIONS A Focus on Relationships At WSFS, we view our Customer relationships as long-term and can provide support and guidance through various market cycles and phases of your business. Our local Relationship Managers are dedicated to understanding your business nearly as well as you do. They will work with you on core financing and cash management structures and coordinate a team of specialists and resources to help you tackle your challenges and make the most of new opportunities. Products and Services to Meet All Your Needs With our full suite of services, including asset-based lending, traditional secured loans, and capital markets services, we can offer access to working capital to help you maintain your day-to-day operations and get the funding you need to pursue your plans for growth. As your business grows, we can connect you to additional WSFS resources so that all your financial bases are covered. COMMERCIAL CHECKING SOLUTIONS WSFS Commercial Checking WSFS Commercial Checking* is ideal for businesses with high checking activity or cash management needs. You ll enjoy an earnings credit allowance based on account balances that can help reduce or eliminate monthly service charges. WSFS Basic Commercial Checking WSFS Basic Commercial Checking* is designed for all types of businesses and organizations, providing the convenience of a traditional checking account with a generous transaction allowance. *A WSFS Relationship Manager or a Cash Management Representative can provide complete account details and pricing summary. 14

19 SMALL BUSINESS CHECKING SOLUTIONS WSFS Small Business Premier Checking For small businesses that have more robust activity and maintain a higher monthly average balance, WSFS Small Business Premier Checking is the right choice. The first 500 items 1 per month are included. We waive the $25 monthly maintenance charge when you maintain a $10,000 average monthly balance or $100,000 average combined business deposit and outstanding loan/ line of credit balances (excluding CDs, Escrow, IOLTA and credit cards). WSFS Small Business Premier Checking Account Features The first 500 items 1 per month are included with no charge. $3.00 Paper Statement Fee waived with enrollment in online account statements. Convenient access to your funds with a WSFS Visa Business Debit Card. Enjoy the convenience of managing your cash flow anywhere, anytime with Business Online Banking. Access your accounts and make deposits from your smartphone with WSFS Business Mobile Banking. 1 Items include deposits, deposit items, checks paid, and ACH credits and debits. A $0.50 per item charge applies for items over 500. Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. Minimum opening deposit is $100. WSFS Small Business Checking For our business Customers who prefer to maintain a lower monthly average balance, WSFS Small Business Checking is a good fit. We waive the $10 monthly maintenance charge when you maintain a $500 average monthly balance. WSFS Small Business Checking Account Features The first 200 items 2 per month are included with no charge. $3.00 Paper Statement Fee waived with enrollment in online account statements. Convenient access to your funds with a WSFS Visa Business Debit Card. Enjoy the convenience of managing your cash flow anywhere, anytime with Business Online Banking. 2 Items include deposits, deposit items, checks paid, and ACH credits and debits. A $0.50 per item charge applies for items over 200. Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. Minimum opening deposit is $100. WSFS Escrow Account If you are an attorney, real estate, property or title agency or any other organization who acts as an escrow agent for a third party, a WSFS Escrow Account is the ideal solution. This account provides you with the convenience of a single master checking account while maintaining the total segregation of each client s or tenant s funds in sub-accounts. This eliminates much of the paperwork related to administering or investing client funds. 15

20 CASH MANAGEMENT SOLUTIONS The success of your business depends in part upon how well you manage cash flow. A WSFS Relationship Manager and a Cash Management Representative will help you develop an overall plan with an effective combination of products and services to minimize inefficiencies and increase income. WSFS Business Online Banking WSFS Business Online Banking provides online Cash Management tools. Secure control of your cash flow with precise information and direct access to your WSFS accounts anywhere, anytime. Through Business Online Banking, multiple users can be assigned view-only access or be entitled to transfer funds for specific accounts under your company s profile. In addition, you can view all of your business accounts under one company profile even if you have different tax ID numbers as long as there is a common corporate owner. WSFS Business Online Banking Features Up-to-the-minute balances on all your WSFS accounts. Real-time reporting on individual transactions. Download to QuickBooks. Ability to transfer funds between your WSFS business accounts. Collect fees, pay employees and vendors via ACH payments. Online origination of wire transfers and stop payments. View loan balances and history. View and print check images. Make Federal Tax payments. Electronic Data Interchange (EDI) Reports. QuickBooks is a registered trademark of Intuit Inc. Premium Services ACH WSFS ACH services enable Customers to make or collect payments electronically from individuals or companies. Electronic credits and debits are distributed and settled through a nationwide Automated Clearing House. Wire Transfers WSFS wire transfers are a quick, safe and reliable way to transfer money. WSFS wire transfers allow you to send money to banks in the U.S. and worldwide. Enjoy the convenience of automated notifications for inbound and outbound wire transfers. Your Cash Management Representative can help you get set up. Fraud Protection Tools WSFS offers your business a proactive approach to easily and quickly prevent fraud. Check Positive Pay and ACH Positive Pay are tools that provide you with security and tighter control over your bank accounts. Merchant Services WSFS Bank partners with TransFirst to make it easy for your organization to accept credit, debit and gift cards from your customers, members or supporters. By choosing our merchant 16

21 card processing tools, you are positioning your organization for future growth. TransFirst offers innovative solutions for debit and credit card acceptance, wireless handheld solutions, check verification and more. They are able to offer equipment and software that lets you process payments in a variety of settings: point-of-sale terminals, internet, wireless, mobile and integrated solutions. TransFirst s solutions are competitively priced and will help you improve efficiencies and boost your bottom line. Additional Cash Management Services Zero Balance Accounts. Commercial Cash Processing. Lockbox Services. Credit Sweep. Remote Deposit. Investment Sweep. BUSINESS SAVINGS SOLUTIONS The right savings tool is an essential part of your business plan. When excess cash is not needed for the day-to-day operations, put it to work! Earn interest on your balances while maintaining full access to your funds with a WSFS Bank business savings account. In addition to a low maintenance charge and healthy interest rates, all business savings accounts come with standard benefits, including ATM access. WSFS Small Business and Business Money Market When you need to maintain easy access to funds while earning higher tiered interest rates, the WSFS Business Money Market* may be the right choice for you. Plus, you get the convenience that comes with accessing your funds at ATMs or through online banking. We waive the $12 monthly maintenance charge when you maintain a $5,000 minimum daily balance. Earn a variable interest rate^ based on the balances in your account. TIER 1: $0.01 $4, TIER 6: $100,000 $249, TIER 2: $5,000 $9, TIER 7: $250,000 $499, TIER 3: $10,000 $24, TIER 8: $500,000 $999, TIER 4: $25,000 $49, TIER 9: $1,000,000+ TIER 5: $50,000 $99, Check printing costs vary by the style of check ordered. Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. We may change these charges or establish charges at any time subject to regulatory notification requirements. Minimum opening deposit is $100. *You may make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from your account per month or statement cycle. Federal regulations require compliance with these restrictions. We may be required to close your account, take away any ability to transfer and write checks or convert the account to a checking or other transaction account if these restrictions are violated. Fees assessed may reduce earnings. ^See Interest Rate and APY Disclosure on page

22 WSFS Small Business and Business Core Savings A WSFS Business Core Savings account* allows you convenient access to your funds whenever you need them. Lay the groundwork for savings with competitive interest rates that increase with your balance. We waive the $5 monthly maintenance charge when you maintain a $500 minimum daily balance. Earn a variable interest rate^ based on the balances in your account. TIER 1: $0.01 $9, TIER 2: $10,000 $24, TIER 3: $25,000+ Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. We may change these charges or establish charges at any time subject to regulatory notification requirements. Minimum opening deposit is $100. *You may make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from your account per month or statement cycle. Federal regulations require compliance with these restrictions. We may be required to close your account, take away any ability to transfer and write checks or convert the account to a checking or other transaction account if these restrictions are violated. Fees assessed may reduce earnings. ^Interest Rate and APY Disclosure The interest rate and Annual Percentage Yield (APY) is determined at WSFS discretion and may change at any time. Interest will be compounded daily and will be credited to your account monthly. You must maintain a minimum balance of $0.01 in the account each day to obtain the disclosed Annual Percentage Yield. Collected daily balance is used to calculate the interest. There are no maximum or minimum interest rate limits for this account. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items. Please visit your local banking office or call BUSINESS LENDING SOLUTIONS Commercial Mortgages Many businesses find that owning property is more beneficial than leasing. WSFS Commercial Mortgages provide competitive fixed- or variable-rate, long-term financing for all types of owneroccupied real estate, as well as income producing or rental real estate projects. Your Relationship Manager will help you determine the best possible solution to meet your objective. Term Loans Term loans support long-term expansion needs, such as the purchase of equipment, vehicles or other fixed assets. Lines of Credit Lines of credit provide flexible, easily accessible funds for times when you need extra cash flow, seasonal inventory or have unexpected business opportunities. 18

23 SBA Loans SBA loans provide an alternative to traditional financing. By partnering with the Small Business Administration, we can offer longer terms, a lower down payment and flexible underwriting a great option for new and growing businesses. NONPROFIT & COMMUNITY CHECKING SOLUTIONS To help our Customers succeed with their community-based endeavors, WSFS offers banking solutions, from deposit accounts to merchant services, tailored to the needs of nonprofit organizations both large and small. WSFS Nonprofit Interest Checking A WSFS Nonprofit Interest Checking account is the right choice for an organization that maintains higher monthly average balances and makes online access a priority. This account comes with Small Business Premier Online Banking and a WSFS Visa Business Debit Card. The first 500 items 1 per month are included in the $15 monthly maintenance charge, which is waived when the account maintains an average monthly balance of $10,000 per statement period. WSFS Community Interest Checking For nonprofit or community activities, such as periodic, seasonal or fundraising use, WSFS offers Community Interest Checking. Earn interest on your balances with convenient online access to the account and a WSFS Visa Business Debit Card. The first 200 items 1 per month are included in the low $6 monthly maintenance charge, which is waived when the account maintains an average monthly balance of $500 per statement cycle. WSFS Nonprofit Checking To help manage the day-to-day finances of small 501(c)(3) nonprofit organizations, WSFS offers a non-interest bearing account with no monthly maintenance charge and no monthly minimum balance requirement. The first 100 items 1 per month are included. 1 Items include checks paid and deposited, ACH transactions, transfers, debit card transactions, withdrawals and automatic loan payments. A $0.40 charge applies for items over the limit. Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. Minimum opening deposit is $

24 NONPROFIT & COMMUNITY SAVINGS SOLUTIONS WSFS Community Money Market Earn interest and help your nonprofit organization s cash cushion grow with a WSFS Community Money Market account 2. Your savings remain liquid and easily accessible withdraw or deposit funds anytime in any amount. Your interest rate varies with the balance you keep. The higher your balance, the more money you earn. The $12 monthly maintenance charge is waived when you maintain a minimum daily balance of $5,000. Earn a variable interest rate^ based on the balances in your account. Tier 1: $0.01 $4, Tier 6: $100,000 $249, Tier 2: $5,000 $9, Tier 7: $250,000 $499, Tier 3: $10,000 $24, Tier 8: $500,000 $999, Tier 4: $25,000 $49, Tier 9: $1,000,000+ Tier 5: $50,000 $99, Check printing costs vary by the style of check ordered. Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. We may change these charges or establish charges at any time subject to regulatory notification requirements. Minimum opening deposit is $ You may make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from your account per month or statement cycle. Federal regulations require compliance with these restrictions. We may be required to close your account, take away any ability to transfer and write checks or convert the account to a checking or other transaction account if these restrictions are violated. Fees assessed may reduce earnings. WSFS Community Core Savings For nonprofit or community organizations in search of a flexible savings solution, we offer WSFS Community Core Savings 3. The account features a variable interest rate to help grow your savings. The low $5 monthly maintenance charge is waived when you maintain a minimum daily balance of $500. Earn a variable interest rate^ based on the balances in your account. Tier 1: $0.01 $9, Tier 2: $10,000 $24, Tier 3: $25,000+ Please refer to our Small Business, Commercial and Community/Non-Profit Cost Summary for a complete list of charges. We may change these charges or establish charges at any time subject to regulatory notification requirements. Minimum opening deposit is $ You may make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from your account per month or statement cycle. Federal regulations require compliance with these restrictions. We may be required to close your account, take away any ability to transfer and write checks or convert the account to a checking or other transaction account if these restrictions are violated. Fees assessed may reduce earnings. ^Interest Rate and APY Disclosure The interest rate and Annual Percentage Yield (APY) is determined at WSFS discretion and may change at any time. Interest will be compounded daily and will be credited to your account monthly. You must maintain a minimum balance of $0.01 in the account each day to obtain the disclosed Annual Percentage Yield. Collected daily balance is used to calculate the interest. There are no maximum or minimum interest rate limits for this account. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items. Please visit your local banking office or call for information on current rates. 20

25 WSFS BUSINESS MOBILE BANKING Manage your cash flow from anywhere with WSFS Business Mobile Banking. Make a check deposit using WSFS Mobile Deposit*. Approve transfers, wires and ACH payments. Verify your account balances and view your transaction history. Transfer funds between business accounts. Pay pre-established bills. Locate WSFS banking offices and ATMs. Download the WSFS Bank Business Mobile app from your mobile device s app store today. Before you get started, add your mobile phone number within Business Online Banking by clicking on Manage Contact Preference from the Administration menu. *There is a cost of $1.00 for each check deposited. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits are $5,000 or 15 checks per day and $20,000 or 25 checks during 20 business days. WSFS Mobile Deposit requires accounts to be over 30 days old, please contact cmsupport@wsfsbank.com or to enroll. 21

26 SMALL BUSINESS, COMMERCIAL AND COMMUNITY/NON-PROFIT COST SUMMARY Effective as of August 2016 and are subject to change. Inactive and Dormant Monthly Costs Inactive Charge For Checking Account Types (if there has been month no Customer-generated activity for 3 months and the minimum daily balance 1 is less than $1,000) OR for Money Market Account Types (if there has been no Customer-generated activity for 12 months and the minimum daily balance 1 is less than $1,000) Inactive Charge For Saving Account Types (if there has been no month Customer-generated activity for 1 year and the minimum dailybalance 1 is less than $100) Dormant Charge For Checking, Savings and Money Market Accounts (if there has been no Customer-generated activity for 2 years and the address on the account is incorrect) $8.00 per $3.00 per $5.00 per month 1 The minimum daily balance is the balance remaining in the account at the end of each business day. Transaction Services ATM Withdrawal at Non-WSFS ATMs (per withdrawal) $3.00 International Purchase Transaction (% of purchase amount) 1.00% ATM Deposit at Non-WSFS ATMs (per deposit) $1.00 ATM Transfer at Non-WSFS ATMs $1.00 (per transfer, charge deducted from account that funds are drawn) ATM Inquiry charge at Non-WSFS ATMs (per inquiry) $0.25 Automatic Transfer Service (each day a transfer is made) $15.00 Wire Transfers (per wire): Incoming $15.00 Outgoing Domestic $30.00 Outgoing International $48.00 WSFS Business Mobile Deposit (per deposit) $1.00 WSFS SnapShot Deposit (per deposit) $

27 Cash Management Services Business Online Banking Wholesale Lockbox Account Reconciliation Investment Sweep Positive Pay WSFS Xpress Deposit Automated Clearing House (ACH) CD Rom Zero Balance Accounts Cash Management Services Pricing Summary. Business Deposit Processing-Money Room Monthly Account Maintenance $ Currency/Coin Order (per order) $9.00 Rolled Coin Order (per roll) $0.10 Strapped Currency Order (per $1,000) $0.60 Currency Deposit Verification (per $1,000) $1.00 Money Room Deposit $4.75 Loose Coin Order/Deposit (per bag) $2.25 Late Order Charge $27.50 Deposit Discrepancy $4.00 Business Deposit Processing-Banking Office * Purchased/Deposited Rolled Coin (per roll) $0.10 Purchased/Deposited Currency Strap (per strap) $0.60 Deposited Coin Loose (per bag) $2.25 Zipper Deposit Bag $5.00 Night Drop Charge (per bag) $3.00 Night Drop Deposit Bag (per bag) $25.00 Key for Night Drop Bag or Depository Replacement $5.00 *Banking Office cash orders not to exceed $15,000 per week. 23

28 Other Services Account Activity Printout (Commerical) $2.00 Account Activity Printout (Small Business & Community/Non-profit) $3.00 Account Reconciliation (per hour, $10 minimum) $20.00 ACH Returned Item $10.00 Cashier s Check $10.00 Check Cashing (non-customers, per check) $7.00 Check Orders Cost depends on style Collection Item: Incoming, Outgoing Domestic and Outgoing Foreign $60.00 Counter Checks $1.00 Deposit Bag $5.00 Deposit Verification $20.00 Account Escheatment $50.00 Replacement ATM/Debit Card $5.00 Rush Order ATM/Debit Card Replacement $55.00 Money Market and Savings Excessive Activity (checks, debit card, $10.00 telephone, internet, pre-authorized, and automatic debits after 6 per statement cycle) Overdrafts (non-sufficient or unavailable funds) created by check, in-person withdrawal, ATM withdrawal or other electronic means: Paid Item or Returned Item $35.00 Overdrawn Account Daily Cost (beginning fifth day) $5.00 Automatic Transfer Service (each day a transfer is made) $15.00 External Transfer within Online Banking $3.00 Photocopies (cost per copy): ATM Receipts $2.00 Deposits and Withdrawal Tickets $2.00 Checks $5.00 Statements $

29 Premature Account Closing (if account is closed within 90 days of opening) $20.00 Research Charge ($10 minimum) Per Hour $25.00 Per 15-minute increment over 1 hour $6.00 Returned Deposited Item $12.00 Stop Payment $35.00 Safe Box Lock & Key Replacement $ Safe Box Monthly Delinquency Charge $10.00 Tax/Levy/Garnishment/Citations/Court Orders $ Visa Debit Card Sales Receipt or Draft $5.00 Special Handling Monthly Cost $

30 WEALTH MANAGEMENT SOLUTIONS WSFS Wealth provides personalized financial solutions to individuals, families, business owners, and foundations and endowments. No matter where you are in your life or how much wealth you have accumulated, we can help you develop a long-term strategy to meet your unique financial goals. We can help with: Investment Management Services, Trust and Estate Services, Planning Services, Insurance Services and Deposit and Lending Services. WSFS Private Banking WSFS Private Banking services are designed for individuals and businesses that value access to Relationship Managers who assist them with a wide variety of deposit and credit solutions. Whether your needs are for personal or business purposes, simplifying your life and helping you manage your complex finances with ease is our goal. WSFS offers customized solutions designed to help you manage your entire financial portfolio. WSFS Private Banking Products and Services Checking, saving and money market accounts. Residential and investment mortgages. Home equity loans and lines. Marketable securities lines and loans. Luxury asset financing. Loans to individuals, trusts, estates or business entities. Services for professionals and their practices. Private Banking clients have $150,000 annual household income and $250,000 investable assets OR $500,000 investable assets. WSFS Private Client* WSFS Private Client provides wealth management strategies to families and businesses across the Delaware Valley. With more than two decades of experience, WSFS Private Client brings a unique perspective to the financial planning process. WSFS Private Client establishes lifelong relationships with clients and provides them with financial services through every phase of life. Whether you are trying to plan your retirement or considering the legacy you leave, our experts custom tailor solutions to your wealth planning needs. WSFS Wealth Private Client is a division of WSFS Bank. Securities and advisory services offered through Commonwealth Financial Network, member FINRA/SIPC, a Registered Investment Advisor. Fixed insurance products and services offered by WSFS Wealth Investments or CES Insurance Agency. Investments are not FDIC insured, are not guaranteed by the bank, and are subject to risks, including possible loss of the principal invested. WSFS Wealth Investments* A diversified portfolio one that combines investments in stocks, mutual funds, bonds and cash will help you to achieve your financial objectives over time. Selecting the right investment mix based on your specific goals and risk preference is an important step in the planning process. Our team will work with you to develop and implement a plan that is right for you. WSFS Wealth Investments is a division of WSFS Bank. Securities and advisory services offered through Commonwealth Financial Network, member FINRA/SIPC, a Registered Investment Advisor. Fixed insurance products and services offered by WSFS Wealth Investments or CES Insurance Agency. Investments are not FDIC insured, are not guaranteed by the bank, and are subject to risks, including possible loss of the principal invested. 26

31 Christiana Trust * Christiana Trust s founders started with a simple premise: combine superior, informed asset management services delivered by experienced professionals with the built in advantages provided by multiple jurisdictions. Christiana Trust, a division of WSFS Bank, offers personal and professional trust, tax and investment services. Christiana Trust focuses on individuals and families with substantial assets who want workable, effective ways to help minimize the impact of income and estate taxes, manage financial assets, and ensure they and their beneficiaries will be secure and protected irrespective of what the future may bring. Christiana Trust also has expertise in helping corporations and institutions who desire high-quality, value-added services and products that can protect their assets, increase their income and further their strategic interests. Christiana Trust Services Investment holding company. Personal trust services. Asset management services. Corporate trust services. Bankruptcy services. Life settlement services. Like-Kind exchange. Cypress Capital Management* Cypress Capital Management, a subsidiary of WSFS Financial Corporation, has been managing investment portfolios for individuals, trusts, pension plans, foundations and endowments for over 25 years. Preservation of capital is the foundation of Cypress Capital s investment philosophy. Cypress supervises assets with emphasis on above average income, more limited volatility, and risk with prospects for reasonable capital growth. All accounts are individually managed in accordance with the client s investment objectives. Cypress emphasizes investment disciplines designed to provide absolute total returns. For more information, visit cypress-capital.com. *Products offered are: Non FDIC-Insured May Lose Value No Bank Guarantee Not a Deposit Not Guaranteed by any Federal Agency 27

32 RELATIONSHIP REFERENCE GUIDE Enclosed in the pocket on the next page, you will find a Relationship Reference Guide outlining the terms of your relationship with WSFS Bank. If we can answer questions about your new accounts, or help you better understand any of these terms, please call us at Our Customer Contact Center is open from 7:00 a.m. 7:00 p.m. Monday through Friday and 9:00 a.m. 3:00 p.m. on Saturday and Sunday. q ensure Remember to use the the checklist on the back of Your Customized Account Overview to that everything is in place for a smooth transition to WSFS Bank. 28

33 2016 Wilmington Savings Fund Society, FSB Member FDIC NMLS # WSFSBANK.COM /