Superior Medical Equipment CORPORATE PROFILE

Transcription

1 Superior Medical Equipment CORPORATE PROFILE

2 Ph: Fax: /22 Mavis Court, Yatala, Qld,

3 ZONE MEDICAL PTY LTD 1.1 Company Overview 1.2 Contact Details 1.3 Business Operations 1.4 Quality Assurance 1.5 Reports, Meetings, Training 1.6 Health & Safety 1.7 Financial Viability 1.8 Sustainability Statement 1.9 Product Flow Chart 2.0 Company Structure A. Graham Bradshaw B. Daniel Johnstone C. Kathie McGow D. Andrew Petersen E. Wayne Canning F. Ben Van Wijk

4 1.1 COMPANY OVERVIEW After working extensively within the health care industry Graham Bradshaw highlighted a need for better support, a larger range and higher quality products for medical equipment. As a result, in 2004 Zone Medical was born. Zone Medical was founded with the vision of bringing the best in medical equipment to health practitioners across Australia. To deliver both technological solutions and extensive support to enhance health services, ease the burden on medical personnel and improve patient outcomes. Today Zone Medical employs over 15 staff and is operating internationally. As a result of its rapid expansion Zone has recently shifted its headquarters to Yatala to accommodate the growth of the company. Zone Medical endeavours to be recognised as the most professional and progressive medical equipment importer in Australasia by bringing modern technical solutions and extensive support to the healthcare industry. 1

5 1.2 CONTACT DETAILS Legal & Trading name Zone Medical PTY LTD Address of Headquarters Unit 7 / 22, Mavis Court, Yatala Queensland, 4207 Postal Address PO Box 641, Ormeau, QLD, 4208 Free Phone Free fax Website Managing Director Technical Manager info@zonemedical.com.au Graham Bradshaw graham.bradshaw@zonemedical.com.au Daniel Johnstone daniel.johnstone@zonemedical.com.au ABN ACN Banking ANZ & National Bank of Australia Brisbane UNIT 7/22 MAVIS COURT, YATALA, QLD EXIT 41 Gold Coast 2

6 1.3 BUSINESS MANAGEMENT Zone Medical acknowledges the high level of importance of its products and services to its clients. To ensure successful operations are achieved Zone has implemented an advanced single system business operations program (Netsuite) to drive all aspects of the business including ERP, Accounting, CRM and E-commerce. In combination with our suppliers, national service support system and technical support team Zone Medical is able to offer its clients an exceptionally high level of customer service and support across Australia & New Zealand. Zone Medical is fully dedicated to follow the procedures in place which ensure the highest level of communication, accountability and responsibilty are upheld and guarantee a high level of customer satisfaction. 1.4 QUALITY ASSURANCE Zone Medical prides itself in its official recognition and attainment of ISO 9001 & Quality Assurance for Electrical Medical Equipment. Zone does not rest on its laurels and continues to update and follow the procedures which ensure a high level of recognition with the relevant governing bodies and within the industry itself. Company Creditation Medical Equipment Creditation Certificate Number 959 Initial Certification Date 25 June 2010 Certificate Issue Date 25 June 2010 Certificate Expiry Date 24 June 2013 Certificate of Registration The following organization s quality management system has been assessed and registered by AMTAC Certification Services Limited as conforming to the requirements of: ISO 9001:2008 Certificate Number 959 B Initial Certification Date 25 June 2010 Certificate Issue Date 25 June 2010 Certificate of Registration The following organization s quality management system has been assessed and registered by AMTAC Certification Services Limited as conforming to the requirements of: ISO 13485:2003 The certification is subject to the organization maintaining their system in compliance with the regulations stated in this certificate, allowing regular assessments and following the contracted requirements of the accredited body. In the issuance of this certificate, AMTAC assumes no liability to any party other than to the Client and then only in accordance with the agreed Terms and Conditions. AMTAC Certification Services Limited is an accredited body registered under UKAS with the identification number of 061. AMTAC Certification Services Limited Davy Avenue Knowlhill Milton Keynes MK5 8NL UK Telephone +44 (0) acsl@intertek.com Organization: ZONE MEDICAL PTY LTD Unit 7, 22 Mavis Court, Yatala, Queensland 4027, Australia The Quality Management System is applicable to The design, development, manufacture, servicing and repair of: Steam sterilizers The sale of medical electrical equipment Certificate Expiry Date 24 June 2013 The certification is subject to the organization maintaining their system in compliance with the regulations stated in this certificate, allowing regular assessments and following the contracted requirements of the accredited body. In the issuance of this certificate, AMTAC assumes no liability to any party other than to the Client and then only in accordance with the agreed Terms and Conditions. AMTAC Certification Services Limited is an accredited body registered under UKAS with the identification number of 061. AMTAC Certification Services Limited Davy Avenue Knowlhill Milton Keynes MK5 8NL, UK Telephone +44 (0) acsl@intertek.com Organization: ZONE MEDICAL PTY LTD Unit 7, 22 Mavis Court, Yatala, Queensland 4027, Australia The Quality Management System is applicable to The design, development, manufacture, servicing and repair of: Steam sterilizers The sale of medical electrical equipment Authorized Signatory: Authorized Signatory: GF106-SE-QMS Issue Date 01/01/2007 AMTAC Certification Services Limited, Milton Keynes, UK GF106-SE-QMS Issue Date 01/01/2007 AMTAC Certification Services Limited, Milton Keynes, UK 3

7 1.5 REPORTING/MEETINGS/TRAINING Zone conducts regular staff meetings and subsequent reports to ensure all aspects of the company are running to expectation and to identify any key areas which may call for improvement. These include: Primary staff meetings (weekly) Inventory meetings (weekly) Finance meetings (weekly) Marketing meetings (monthly) International staff meetings (quarterly) Management review meetings (quarterly) Internal staff product training (when necessary) Distributor product training (when necessary) Annual Conference Service Training (yearly) 1.6 HEALTH & SAFETY Zone Medical fully complies with Australia's Health & Safety Governing Bodies. It is proud of it's 0% serious accident record and is continually looking for areas in which Health & Safety can be improved to ensure the safest possible environment for it's staff and on-site visitors. 1.7 FINANCIAL VIABILITY Zone Medical has remained financially solvent since its commencement and is able to pay all debts. We employ a full-time Financial Controller to oversee all financial matters. Zone Medical is pleased to provide additional information to demonstrate our financial viability. 1.8 SUSTAINABILITY STATEMENT Zone Medical takes a practical approach to sustainability. Environmental, social and economic considerations are taken into account and are what we base our day to day operations upon. Zone Medical strives to deliver high quality products that are both commercially successful and environmentally responsible. Sustainability is important to Zone Medical and we have implemented many sustainable initiatives including the following: We encourage electronic storage of date rather than printed versions. We encourage the use of recycled stationary and products. Zone Medical has introduced double sided printing and a heightened awareness amongst staff of the impact on the environment when printing documents. Printing cartridges are recycled. Air travel is coordinated to maximise air miles to achieve a reduction in emissions. Zone Medical has reduced its company vehicle fleet to reduce fuel consumption and emissions. Items of equipment that does not meet Australian safety standards are refurbished and offered to places where poverty exists through the rotary club of Australia. 4

8 1.9 PRODUCT FLOW CHART This diagram illustrates the chain of supply for products Zone Medical imports and distributes. MANUFACTURERS END USERS Cominox GP's Celitron MIR MEDICAL NZ Dentists Vets Biolight Rimsa Cryo MEDICAL AUS DISTRIBUTORS Hospitals Podiatrists Surgerys Soltec Specialists Honsun etc JJ Medical Siui 5

9 2.0 COMPANY STRUCTURE This diagram illustrates the structure of the personnel within the organisation. KATHIE McGOW QA & Admin Manager RACHAEL BRADSHAW Accounting RACHEL PALMER Accounts/Purchasing MICHAEL WILKES Service Technician GRAHAM BRADSHAW Managing Director DANIEL JOHNSTONE Technical Manager BRIAN ENTWISTLE Warehouse Manager SERVICE AGENTS National Team LACHLAN BAUER Customer Service ANDREW MARKETING PETERSEN Territory Ben Van Manager Wijk GRAHAM BRADSHAW Sales Manager WAYNE CANNING Territory Manager BEN VAN WIJK Marketing Manager PHIL HANSEN Zone New Zealand 6

10 DIRECTOR/SALES MANAGER Graham oversees all areas of Business Management and Development for Zone Medical. GRAHAM BRADSHAW Before establishing Zone Medical Graham worked with some of the largest medical wholesalers in Australia and gained extensive knowledge of the industry working as a Sales Equipment Specialist. He has official qualifications in Electronics, Industrial Electronics, Communication and Marketing & Sales and has over 15 years experience specialising within the Medical Equipment industry. TECHNICAL MANAGER Daniel is responsible for the organisation and ongoing maintenance of Zone's core products. He specialises in Sterilisation and Infection Control and last year was a chief advisor assisting NSW health inspectors for infection control. DANIEL JOHNSTONE He has 11 years experience within the industry, 6 of which specialising with Sterilisers and Infection Control. Daniel has a Certificate 4 in Business Development and Marketing. QA / ADMIN MANAGER Kathie overseas all aspects of Accounts and Human Resource Management for Zone Medical. She is responsible for the day to day administration duties of the business and assists with customer service. Kathie is also Zone's First Aid Officer. KATHIE McGOW Kathies expert knowledge has been honed from over 15 years experience within Financial and Human Resource sectors for numerous businesses accross Australia. 7

11 TERRITORY MANAGER Andrew is one of our Territory Managers. He has 15 years experience in the Medical Industry working for Medical Equipment Manufacturers in the role of sales, marketing, and product training. ANDREW PETERSEN With a Certificate 4 in training & Assessment, he has worked closely with suppliers, educators, and end users, to provide quality training on the products in his portfolio. TERRITORY MANAGER Wayne has been in the medical field for over 25 years. He has owned and operated his own business servicing medical equipment within NZ and also has extensive experience throughout Australia. WAYNE CANNING His background is in Capital Equipment & Devices and has specialised in Plastic Surgery, ENT in the past as well as in Paramedics, Emergency care. He has received training in Germany, Itay, Korea, China, USA and brings international experience to the Zone Medical team. MARKETING MANAGER Ben is responsible for the Marketing, Advertising, Corporate Identity and Graphic Design for Zone Medical. This includes all printed and web related material. BEN VAN WIJK He graduated with an Advanced Diploma of Visual Communication and has worked for numerous advertising companies and also has extensive experience with printing and web design. Ben brings over 10 years experience in his profession to Zone Medical. 8

12 Ph: Fax: /22 Mavis Court, Yatala, Qld,