Julai - Disember 2008

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1 Perpustakaan Sultanah Zanariah Bahagian Sokongan Penyelidikan LAPORAN PERLAKSANAAN DAN PENCAPAIAN OBJEKTIF KUALITI Julai - Disember 2008

2 LAPORAN PELAKSANAAN DAN PENCAPAIAN OBJEKTIF KUALITI, BAHAGIAN SOKONGAN PENYELIDIKAN JULAI-DISEMBER 2008 Prosedur Objektif Kualiti Pencapaian Tindakan Pembaikan Prosedur Perkhidmatan Bantuan Pencarian Maklumat Melalui Pangkalan Data AKT(PD)/PSZ/75.1 i) Memastikan 80% daripada komputer yang disediakan sentiasa boleh diakses oleh pengguna i) Jumlah Komputer : CD-ROM = 7 unit Akses kepada pencetak warna = 2 unit Atas Talian = 26 unit Jumlah = 34 unit Sehingga Disember 2008, purata unit PC yang beroperasi adalah 100% i) Semakan kepada pangkalan data yang berkaitan sedang dibuat. ii) Memastikan peningkatan 10% penggunaan pangkalan data setiap tahun ii) Penggunaan pangkalan data bagi Julai-Disember 2008 ialah 660, 506hits Cadangan Pembaikan: Objektif kualiti 3.1 Memastikan 80% daripada komputer yang disediakan boleh diakses oleh pengguna sentiasa mencapai 100%, objektif dicadangkan untuk dirombak dengan mengenal pasti pangkalan data yang tiada atau kurang diakses oleh pengguna.

3 Prosedur Objektif Kualiti Pencapaian Tindakan Pembaikan Prosedur Penerimaan Dan Penyenggaraan Bahan Berkaitan Pangkalan Data AKT(PPD)/PSZ/63 Memastikan CD-ROM judul baru atau kemaskini yang diterima daripada Unit Jurnal dan Media Elektronik boleh diakses di Bahagian Sokongan Penyelidikan dalam masa 4 hari bekerja dari tarikh diterima 26% sahaja berjaya dipasang dalam tempoh 4 hari sepanjang Julai-Disember Cadangan Pembaikan: Kesemua Pustakawan di Bahagian Sokongan Penyelidikan perlu bergilir memasang CD-ROM tersebut seperti keadaan berikut : Sekiranya P(SP2) bercuti/berkursus/ taklimat/ menjalankan arahan Ketua semasa CD-ROM diterima, Pembantu Perpustakaan dikehendaki menyerahkan CD-ROM kepada P(SP1) untuk dipasang dalam tempoh 4 hari bekerja. Sekiranya P(SP1) juga tiada pada tarikh yang sama, Pembantu Perpustakaan dikehendaki menyerahkan CD-ROM kepada P(SP3) untuk pemasangan dalam tempoh 4 hari bekerja.

4 Prosedur Objektif Kualiti Pencapaian Tindakan Pembaikan Prosedur Pengurusan Bengkel Kemahiran Pencarian Maklumat Penyelidikan AKT(BMP)/PSZ/75.1 Memastikan penilaian fasilitator bengkel mencapai tahap penilaian 3.5 daripada 5.0 Sebelum Ogos 2008 : Tahap penilaian fasilitator : SLAB 9hb Mei 2008 = 4.14 ULP010 20hb Feb 2008 = 4.48 Selepas Ogos 2008 : Objektif kualiti diseragamkan dengan objektif kualiti kelas kemahiran asas dan lanjutan iaitu Tahap kepuasan menghadiri bengkel mencapai 80% Objektif Kualiti terkini Tahap kepuasan bagi bengkel mencapai 80% Tahap tinggi 41.3 % Tahap sederhana 52.1%

5 JAN FEB MAC APR MEI JUN JUL OGOS SEP OKT NOV DIS Jumlah CATATAN Academic OneFile - Gale ,966 Langganan 2007 American Chemical Society 2,166 1,660 1,805 1,395 1, ,735 1,412 2,784 1, ,038 Langganan Jun 2003 American Society of Civil Engineers (ASCE) American Society of Mechanical Engineers (ASME) Association of Computing Machinery (ACM) American Institute of Aeronautics & Astronautics Meeting Papers - tiada jumlah dari p/data Langganan ,758 Langganan Julai VENDOR keluarkan usage p/data Langganan Julai VENDOR keluarkan usage p/data Langganan November British Standard Online (BSI) 6,780 6,780 Langganan Oktober Design Issues (MITPress) - VENDOR keluarkan usage p/data Langganan Mei EBSCOhost 6,948 5,516 5,097 2,557 1,656 1,597 3,807 4,067 2,626 2,883 1,175 1,703 39,632 Langganan Academic Search Premier ,551 1, , ,646 - Business Source Premier ,009 - Inspec , Elektrika Disember 2006 FKE Emerald Langganan Emerald Fulltext - Emerald Engineering 5,019 4,204 2,916 2,085 1,202 1,411 4,652 4,522 5,845 3,624 1,385 1,304 38,169 Engineering Handbooks Online (EngnetBase) , ,231 1, ,377 Langganan Mac 2002 Engineering Village 2 3,124 2,197 2,183 1,501 1, ,107 2,525 1,775 1, ,458 Langganan 1997 Environmental Sciences Electronic Libr. (EnvironetBase) Langganan Okt Environment and Behavior Online - VENDOR keluarkan usage p/data Langganan Ogos Geobase - VENDOR keluarkan usage p/data Langganan GeoScience World (GSW) - VENDOR keluarkan usage p/data Langganan Global Market Info. Database - VENDOR Langganan Jun Grey Room (MITPress) - VENDOR keluarkan usage p/data Langganan Mei ICONDA - VENDOR keluarkan usage p/data Langganan Sept JUDUL IEEEXplore (visits=sessions) 8,888 6,085 6,208 5,907 5,440 4,777 8,913 9,088 7,387 7,978 4,358 3,883 78,912 Langganan Mac 2002 Index to Theses Langgan Mac INFORMIT - VENDOR keluarkan usage p/data Langganan.. 24 Ingenta Connect - VENDOR keluarkan usage p/data Percuma 25 Intl. Jrnl. of Maths. & Mathcl. Sc. (IJMMS) - VENDOR keluarkan usage p/data Langganan Jun Institute of Physics (IOP) - VENDOR keluarkan usage p/data Langganan Intl. Shipbuilding Progress Jr. - VENDOR keluarkan usage p/data Langganan November Jr. of Amerizan Medical Association 29 Journal of Fundamental Sc. 30 Journal of Hydraulic Res. PERANGKAAN PENGGUNAAN PANGKALAN DATA ATAS TALIAN 2008 BAHAGIAN SOKONGAN PENYELIDIKAN - VENDOR keluarkan usage p/data Langganan November Disember 2006 FS - Oktober /2

6 31 Jurnal Mekanikal JAN FEB MAC APR MEI JUN JUL OGOS SEP OKT NOV DIS Jumlah CATATAN - Jun 2007 FKM 32 JSTOR (Art & Science III) - VENDOR keluarkan usage p/data Langganan November Lecture Notes in Computer Science 34 Malayan Law Journal (Lexis Nexis Legal D'base) 35 Malaysian Journal of Civil Engineering 36 Malaysian Polymer Journal 37 (via SpringerLink) 2, ,109 1, ,809 Langganan Februari 2007 FKA - Mei 2007 FKKKSA Malaysian Standard Online Langganan Matematika - Disember 2006 FS 39 McGraw-Hill Digital Engineering - VENDOR keluarkan usage p/data Langganan November NSTP Online Langganan Oxford Univ. Press Jrnls. - VENDOR keluarkan usage p/data Langganan April PALMOILIS - VENDOR keluarkan usage p/data Langganan Polymer Library Langganan April Petroleum Abstract - VENDOR - Rapra Abstract 44 ProQuest Digital Dissertation - Full Text 7,372 5,576 5,559 3,932 2,641 3,847 9,770 7,659 6,029 5,429 4,547 3,691 66,052 Langganan ProQuest Direct 48,255 36,427 37,278 35,089 27,972 23,125 66,546 48,615 41,981 27,987 21,360 18, ,058 Langganan ABI/INFORM Global 5,782 4,362 4,494 2,967 1,412 2,748 8,112 5,815 5,140 3,736 2,773 2,422 49,763 - ProQuest Computing 5,814 4,429 4,575 2,988 1,467 2,748 8,080 5,827 5,122 3,730 2,788 2,442 50,010 - ProQuest Science Journal 6,107 4,617 4,679 3,132 1,471 2,815 8,311 6,156 5,275 3,886 2,860 2,533 51,842 - ProQuest Telecommunications 5,819 4,380 4,501 2,969 1,458 2,747 8,110 5,843 5,117 3,788 2,835 2,482 50,049 Science Direct 16,530 13,560 15,132 11,205 7,637 6,515 14,305 14,124 12,864 12,269 7,624 6, ,442 Langganan 2001 SciFinder Scholar ,402 Langganan Mac Scopus - VENDOR keluarkan usage p/data Langganan April SIAM Journals Langganan SIRIMLINK - VENDOR keluarkan usage p/data 51 SportDiscuss via EBSCOHost - VENDOR keluarkan usage p/data Langganan November Springer-Link (journals) 5,028 4,053 9,016 4,065 1,860 1,896 3,768 3,172 4,469 3,748 3, ,495 Langganan 1999 Springer-Link Ebooks 22,838 4,649 7,618 2,408 1,574 1,530 3,297 12,209 2,955 2,561 3, ,311 Thomas Telford Journals 419 2, ,423 Langganan April Web of Science - VENDOR keluarkan usage p/data Langganan Oktober JUDUL Wiley InterScience 3,373 2,777 3,282 2,387 1, ,376 4,597 5,701 4,385 2,751 2,436 36,990 Langganan 2006 Jumlah 165, , ,003 89,517 63,921 61, , , ,706 99,014 70,099 56,399 Jumlah 3 Bulan 394, , , ,512../ Jumlah Keseluruhan 1,275,297 Petunjuk : Penggunaan yang direkod oleh Pangkalan Data (Hits, Full-Text Article Requests etc..) Berdasarkan bilangan 'sessions' (akses) Berdasarkan bilangan 'searches' (carian)..2/2 Belum langgan

7 PERANGKAAN PENGGUNAAN CD-ROM 2009 BAHAGIAN SOKONGAN PENYELIDIKAN BAHAN JAN FEB MAC APR MEI JUN JUL OGOS SEPT OKT NOV DIS JUM CATATAN 1. Academic Search Fulltext International Complimentary 2. Applied Science & Technology Plus Complimentary 3. ASTM : Worldwide Standards Services Business Periodical Ondisc Complimentary 5. Derwent Biotechnology Abstracts 6. Dissertation Abstracts Ondisc Online - PQDD 7. European Journal of Biochemistry 8. Index to Scientific & Technical Proceedings (ISTP) 9. Index to Social Science & Humanities Proceedings (ISSHP) 10. Journal of Applied Physics Online - Ebscohost 11. Journal of American Chemical Society Online - ACS 12. Kirk Othmer : Encyclopedia of Chemical Technology 13. Petroleum Abstracts Online - Polymer Library 14. ProQuest Science Journals Complimentary 15. SAE Aerospace Materials Specifications 16. SAE Aerospace Standards on CD-ROM 17. SAE Ground Vehicles Standards SAE Publications & Standards Database on CD-ROM 19. SAE Technical Papers on CD-ROM 20. Science Citation Index (SCI) 21. Social Science Citation Index (SSCI) 22. The Journal of Chemical Physics Online - Ebscohost 23. The Journal of Organic Chemistry Online - ACS 24. Water Resource Abstracts 25. SIRIM DVD Collections JUMLAH 13 JUMLAH 3 BULAN JUMLAH KESELURUHAN Petunjuk Teks Penuh Jurnal Elektronik../311208

8 PENILAIAN FASILITATOR BENGKEL KEMAHIRAN PENCARIAN MAKLUMAT 2008 Judul Bengkel Sebelum Ogos 2008 Tarikh SNMA FND YP ZD HO ZR SS PURATA SLAB 9hb Mei ULP010 20hb Feb PENILAIAN BENGKEL / FASILITATOR ULP010 YP SNMA FNDY Sederhana Tinggi

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