PART 4 - Exchange Access Services 8th Revised Sheet 2 SECTION 2 - Exchange Lines and Usage Replacing 7th Revised Sheet 2 USOC

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1 PART 4 - Exchange Access Services 8th Revised Sheet 2 SECTION 2 - Exchange Lines and Usage Replacing 7th Revised Sheet 2 C. Residence Service (cont d) 1. Local Exchange Access Service (cont d) c. Rates 1. The following rates apply in all exchanges /1/. Rate Group 1-Party, each USOC $ /1FW/ /1/ See Part 4, Section 1 for a list of all exchanges.

2 PART 4 - Exchange Access Services 5th Revised Sheet 26 SECTION 2 - Exchange Lines and Usage Replacing 4th Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Grade of Service Monthly Rates USOC Allen Exchange (Optional EACS) (cont d) Residence 1-Party, each $15.60 ECARA

3 PART 4 - Exchange Access Services 3rd Revised Sheet 28 SECTION 2 - Exchange Lines and Usage Replacing 2nd Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Monthly Rates USOC Anna Exchange (Optional EACS) One-way flat-rate calling into the Allen and Dallas Metropolitan exchanges of the Company; and the Carrollton, Garland, Irving, Lewisville, Dallas-Fort Worth Airport, Plano, Rowlett and Wylie exchanges of Verizon. Business $3 EXCAF Residence EXCAF Celina Exchange (Optional EACS) One-way flat-rate calling into the Dallas Metropolitan exchange, Allen, Aubrey, and Frisco exchanges of the Company; Carrollton, Garland, Irving, Lewisville, Dallas-Fort Worth Airport, Plano, Rowlett and Wylie exchanges of Verizon. Business 3 EXCAF Residence EXCAF Center Exchange (Optional EACS) One-way flat-rate calling to the San Augustine exchange of the Company. Business EXCAD Residence EXCAD Cleveland (Optional EACS) One-way flat-rate calling into all zones of the Houston Metropolitan exchange of the Company; the Arcola and Stafford exchanges of Verizon; the Sugar Land exchange of the Sugar Land Telephone Company; and the Porter, and Humble exchanges of the Central Telephone Company of Texas. Business 3 EXCAF Residence EXCAF Clute-Lake Jackson Exchange (Optional EACS) One-way flat-rate calling into the Angleton exchange of the Company. Business EXCAR Residence EXCAR

4 PART 4 - Exchange Access Services 7th Revised Sheet 30 SECTION 2 - Exchange Lines and Usage Replacing 6th Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Monthly Rates USOC Freeport (Optional EACS) One-way flat-rate calling into the Angleton exchange of the Company. Business $25.00 EXCAR Residence EXCAR Frisco (Optional EACS) Two-way flat-rate calling into the Dallas Metropolitan exchange, Allen, and Aubrey of the Company; Carrollton, Garland, Irving, Lewisville, Dallas-Ft. Worth Airport, Plano, Rowlett and Wylie of Verizon. Single Residence ECARA Single Business ECAAA Multi-Line Business ECABA Measured Business ## ECACA PBX Trunk ECADA Galveston (Optional EACS) One-way flat-rate calling into all zones of the Houston Metropolitan exchange of the Company; the Dickinson, Hitchcock-Sante Fe, Bacliff, League City, Kemah, Arcola, Stafford and Nassau Bay exchanges of Verizon; the Sugar Land exchange of the Sugar Land Telephone Company; the Humble exchange served by the Central Telephone Company of Texas. Business 4 EXCAB Residence EXCAB

5 PART Exchange Access Services 4th Revised Sheet 31 SECTION 2 - Exchange Lines and Usage Replacing 3rd Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Grade of Service Monthly Rates USOC Hempstead (Optional EACS) One-way flat-rate calling into all zones of the Houston Metropolitan and Cypress Exchanges of the Company; the Arcola and Stafford Exchanges of Verizon; the Sugar Land Exchange of the Sugar Land Telephone Company; and the Humble Exchange of the Central Telephone Company of Texas. Business $3 EXCAF Residence EXCAF Italy (Optional EACS) One-way flat-rate calling into the Dallas, Waxahachie, Red Oak and Midlothian exchanges of the Company; and the Carrollton, Garland, Irving, Lewisville, Dallas-Fort Worth Airport, Plano, Rowlett and Wylie exchanges of Verizon. Business 3 EXCAF Residence EXCAF Liberty Hill (Optional EACS) Two-way flat-rate calling with all zones of the Austin Metropolitan Exchange. Business 1-Party, each EO4AA Multi-Line Hunting EO4BA PBX Trunk EO4DA Hotel/Motel Measured Trunk /1,2/ EO4GA Residence 1-Party, each /3/ EO4RA /1/ In addition, a charge of $0.06 per outgoing local and/or outgoing EACS message applies. /2/ Hotel/Motel customers have the option of subscribing to Hotel/Motel Measured Trunks (USOC: FRYO1) or PBX Flat-Rate Trunks (USOC: FRTO7) for their guests' use; however, the mixing of flat and measured trunks for guests' use shall not be permitted. /3/ Residence access line customers who subscribe to the following combination of features and/or feature packages, will receive a monthly discount of $1.95 for their EACS service: (1) Call Waiting (CW), Call Waiting ID (CWID), Caller ID (CID), Three-Way Calling (3-WC) and Call Forwarding Busy Line/Don t Answer (CFBL/DA) or for subscribers on or after October 14, 2006: (2) CW, CWID, CID and 3-WC, or (3) Select Feature Package, Complete Choice Basic or Complete Choice Enhanced subscribers before October 14, 2006 who are using one of the above combinations of features or feature packages that receive a monthly discount of $1.95 for their EACS service, may eliminate CFBL/DA and still receive the discounted rate. (C) (C)

6 PART 4 - Exchange Access Services 5th Revised Sheet 32 SECTION 2 - Exchange Lines and Usage Replacing 4th Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Grade of Service Monthly Rates USOC Marlin (Optional EACS) Two-way flat-rate calling with all the zones of the Waco Metropolitan Exchange. Business 1-Party, each $25.00 EO4AA Multi-Line Hunting EO4BA PBX Trunk EO4DA Hotel/Motel Measured Trunk /1,2/ EO4GA Residence 1-Party, each EO4RA Midland (Optional EACS) Two-way flat-rate calling with the Odessa Exchange. Business 1-Party, each EO4AA Multi-Line Hunting EO4BA PBX Trunk EO4DA Hotel/Motel MeasuredTrunk /1,2/ EO4GA Residence 1-Party, each EO4RA /1/ In addition, a charge of $0.06 per outgoing local and/or outgoing EACS message applies. /2/ Hotel/Motel customers have the option of subscribing to Hotel/Motel Measured Trunks (USOC: FRYO1) or PBX Flat-Rate Trunks (USOC: FRTO7) for their guests' use; however, the mixing of flat and measured trunks for guests' use shall not be permitted.

7 PART 4 - Exchange Access Services 5th Revised Sheet 33 SECTION 2 - Exchange Lines and Usage Replacing 4th Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Monthly Rates USOC Odessa (Optional EACS) Two-way flat-rate calling with the Midland Exchange. Business 1-Party, each $13.80 EO4AA Multi-Line Hunting EO4BA PBX Trunk EO4DA Hotel/Motel Measured Trunk /1,2/ EO4GA Residence 1-Party, each EO4RA Oglesby (Optional EACS) Two-way flat-rate calling with all the zones of the Waco Metropolitan Exchange. Business 1-Party, each EO4AA Multi-Line Hunting EO4BA PBX Trunk EO4DA Hotel/Motel Measured Trunk /1,2/ EO4GA Residence 1-Party, each EO4RA Pampa (Optional EACS) One-way flat-rate calling into the Amarillo Exchange. Business 3 EXCAF Residence EXCAF /1/ In addition, a charge of $0.06 per outgoing local and/or outgoing EACS message applies. /2/ Hotel/Motel customers have the option of subscribing to Hotel/Motel Measured Trunks (USOC: FRYO1) or PBX Flat-Rate Trunks (USOC: FRTO7) for their guests' use; however, the mixing of flat and measured trunks for guests' use shall not be permitted.

8 PART 4 - Exchange Access Services 6th Revised Sheet 35 SECTION 2 - Exchange Lines and Usage Replacing 5th Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Grade of Service Monthly Rates USOC Rockwall (Optional EACS) Two-way flat-rate calling with all zones of the Dallas Metropolitan Exchange and the Carrollton, Garland, Irving, Lewisville, Dallas-Ft. Worth Airport, Plano, Rowlett, and Wylie of Verizon, and those customers subscribing to EMS in the Forney, Greenville, Terrell, Royse City Exchanges and the Arlington, Atlas, Euless, Glendale, Kennedale, Mansfield, North Richland Hills and Roanoke zones of the Fort Worth Metropolitan Exchange and EMS customers of the Grapevine and Keller exchanges of Verizon. Business 1-Party, each $46.60 FRTO2 Multi-Line Hunting FRTO6 One Element Measured, 1-Party /1/ FRYO2 PBX Trunk FRTO7 Hotel/Motel Measured Trunk /2,3/ FRYO1 Residence 1-Party, each /4/ FRTO3 /5/ (C) /1/ The local message allowance of 100 outgoing local messages. as specified in Footnote /1/ of paragraph D includes 100 outgoing local and/or outgoing EACS messages., and $0.08 for each additional outgoing local and/or outgoing EACS message over 100. /2/ In addition, a charge of $0.06 per outgoing local and/or outgoing EACS message applies. /3/ Hotel/Motel customers have the option of subscribing to Hotel/Motel Measured Trunks (USOC: FRYO1) or PBX Flat-Rate Trunks (USOC: FRTO7) for their guests' use; however, the mixing of flat and measured trunks for guests' use shall not be permitted. (D) /4/ Effective June 1, 2016, USOC FRYO3 was replaced by FRTO3. (D) (C)

9 PART 4 - Exchange Access Services 4th Revised Sheet 36 SECTION 2 - Exchange Lines and Usage Replacing 3rd Revised Sheet Extended Area Calling Service (EACS) (cont d) d. Rates and Calling Scopes (cont d) 2. Exchange Calling Plans (cont d) Class of Service Monthly Rates USOC San Augustine (Optional EACS) One-way flat-rate calling into the Center Exchange. Business $15.00 EXCAD Residence EXCAD Texas City (Optional EACS) One-way flat-rate calling into all zones of the Houston Metroplitan exchange of the Company; the Dickinson, Hitchcock-Sante Fe, Bacliff, League City, Kemah, Arcola, Stafford and Nassau Bay exchanges of Verizon; the Sugar Land exchange of the Sugar Land Telephone Company; the Humble exchange served by the Central Telephone Company of Texas. Business 4 EXCAF Residence EXCAF Wills Point(Optional EACS) One-way flat-rate calling into the Dallas, Terrell, and Forney exchanges of the Company; and the Carrollton, Garland, Irving, Lewisville, Dallas-Fort Worth Airport, Plano, Rowlett and Wylie exchanges of Verizon. Business 3 EXCAF Residence EXCAF

10 PART 4 - Exchange Access Services 9th Revised Sheet 49 SECTION 2 - Exchange Lines and Usage Replacing 8th Revised Sheet Optional Extended Metropolitan Service (EMS) /1/ a. Description Extended Metropolitan Service (EMS) is a two-way optional service that enlarges a customer s local calling scope. EMS allows customers to make calls to and receive calls from customers of participating providers in specified exchanges. EMS requires subscribers to be assigned a number from a dedicated NPA/NXX so that calls originating in the subscriber s expanded calling area will be recognized in the network as a local call to the subscriber. EMS subscribers include all customers of ILECs and CLECs being served by a dedicated NPA/NXX code. Monthly rates for optional EMS include the basic local exchange service rate, and are shown in paragraph F.3.b. The local calling areas provided with EMS are listed in F.3.c, and are in addition to local calling areas listed in Part 4, Section 1. Tier 1 exchanges are contiguous to the metropolitan exchange; Tier 2 exchanges are not contiguous, but are near the metropolitan exchanges. b. Rates /2/ Monthly Rate Service Tier I Tier II USOC Residence Flat-Rate 1-Party $36.95 $ EW Business Flat-Rate 1-Party - Rate Groups 1, 2, 6, 7, EL - Rate Groups 3, 4, EL Multi-Line Hunting - Rate Groups 1,2,6,7, NK - Rate Groups 3, 4, NK PBX Trunk TTZ++, TRT++ Hotel/Motel Measured /4,5/ TAA++ See Sheet 49.1 for footnotes.

11 PART 4 - Exchange Access Services 13th Revised Sheet 4 SECTION 4 - Telephone Assistance Programs Replacing 12th Revised Sheet 4 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAMS (cont d) F. Residence Lifeline Discount Telephone Service Rates 1. The Lifeline Discount Telephone Services and related rates shown herein are applicable to, and offered only with basic residential local exchange access service, as shown in paragraph C., Customer Application Requirements. Such offerings may not be provided in connection with additional local exchange access lines as specified paragraph B., Customer Eligibility Requirements. Services, qualifications and related discounts shown herein will be consistent with 47 C.F.R. 54, as referenced in paragraphs A., B. and C., preceding. The rates shown below apply to all exchanges and are the net Lifeline Discount Telephone Service local exchange access service rates after the appropriate Lifeline reductions have been applied to the regular monthly local exchange access service line rate for each applicable residential grade of service as shown in Section 2, paragraph C.1. The rate for qualified Tribal Lands Applicants, defined as those low-income consumers who live on a reservation as specified in paragraph B.3 may not be reduced below $1. a. Customer qualifies for State and Federal Discounts /1/ Rate Group /USOC/ Party, each /LL4/ $ Tribal Lands 1-Party, each /N1R/ $ /1/ See E., preceding.

12 PART 4 - Exchange Access Services 9th Revised Sheet 5 SECTION 4 - Telephone Assistance Programs Replacing 8th Revised Sheet 5 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAMS (cont d) F. Residence Lifeline Discount Telephone Service Rates (cont d) 1. (cont'd) b. Customer qualifies for State Discounts only /1, 2/ Rate Group /USOC/ Party, each /LL4/ $ Tribal Lands 1-Party, each /N1R/ $ c. Customer qualifies for Federal Discounts only /1/ Rate Group /USOC/ Party, each /LL4/ $ Tribal Lands 1-Party, each /N1R/ $ /1/ See E., preceding. /2/ No discount applies for the federal End User Common Line (EUCL) charge. Rate shown is in addition to the EUCL charge..

13 PART 4 - Exchange Access Services 8th Revised Sheet 6 SECTION 4 - Telephone Assistance Programs Replacing 7th Revised Sheet 6 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAM (cont d) F. Residence Lifeline Discount Telephone Service Rates (cont d) 2. Optional Extended Metropolitan Service Lifeline (EMS) /4/(C) The following rates for are for Optional Extended Metropolitan Service (EMS) /1/. See Section 2, paragraph F.3.b. for non-lifeline rates. Description Rate USOC a. Customer qualifies for both State and Federal Discounts /2/ Extended Metro Service Tier 1 Flat Rate 1 Party $26.75 /LE4/ Tribal Lands /NE5/ Tier 2 Flat Rate 1 Party /LE4/ Tribal Lands /NE5/ b. Customer qualifies for State Discounts only /2, 3/ Extended Metro Service Tier 1 Flat Rate 1 Party $30.53 /LE4/ Tribal Lands /NE5/ Tier 2 Flat Rate 1 Party /LE4/ Tribal Lands /NE5/ c. Customer qualifies for Federal Discounts only /1/ Extended Metro Service Tier 1 Flat Rate 1 Party $33.17 /LE4/ Tribal Lands /NE5/ Tier 2 Flat Rate 1 Party /LE4/ Tribal Lands /NE5/ G. Service Connections, Moves and Changes See Part 3, Section 1. /1/ For description see Section 2. paragraph F.3.a. /2/ See E., preceding. /3/ No discount applies for the federal End User Common Line (EUCL) charge. Rate shown is in addition to the EUCL charge. /4/ Material previously appeared on Sheet 9. /4/ (N)

14 PART 4 - Exchange Access Services 5th Revised Sheet 7 SECTION 4 - Telephone Assistance Programs Replacing 4th Revised Sheet 7 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAM (cont d) H. Deposits and Payments for Service /2/ 1. Credit Reference The credit verification procedures used for all applicants who apply for service with the Company will also be used for applicants who apply for service under the Lifeline Discount Telephone Service Program. 2. Deposits The deposit standards used for all applicants who apply for service with the Company will be used for applicants who apply for service under the Lifeline Discount Telephone Service Program, except that such deposit standards shall not apply to Lifeline customers electing toll restriction service. 3. Payments for Service Once service has been established for a Lifeline customer, he/she will be expected to adhere to the same bill payment policy expected of any other AT&T customer. (See paragraph J for eligibility for an extended deferred payment plan.) I. FCC Lifeline Program - Subscriber Line Charge (also known as End User Common Line Charge, or EUCL) Because the Lifeline Discount Telephone Service Program has been certified by the FCC, eligible Lifeline customers will receive the appropriate SLC reduction or waiver as specified by the FCC. J. Any Lifeline customer may elect to subscribe, at no charge, to Toll Restriction Service, as described in Part 8, Section 2, and to restrict their line from incoming Billed to Third Party and Collect calls. Any Lifeline customer who expresses an inability to pay their past due account balance may elect to enter into an extended deferred payment plan not to exceed twelve (12) months. Lifeline customers who elect this payment arrangement will be required to obtain, at no charge, Toll Restriction Service and to maintain restrictions on their line to deny incoming Billed to Third Party, and Collect calls, until such time as the terms of the extended deferred payment plan are met. Such customers remain responsible for payment of any charge(s) initiated and billed to the account after the terms of the extended deferred payment plan have been agreed upon, as outlined in Part 2, Section 2. For such charges, the Company retains the sole discretion as to whether to extend additional payment arrangements. /1/ /1/ Effective March 19, 2016, Collect, Person-to-Person, Bill to Third Number calls and Busy Line Verification/Interruption services are discontinued. /2/ Material formerly appeared on Sheet 10. /2/ (N)

15 PART 4 - Exchange Access Services 6th Revised Sheet 8 SECTION 4 - Telephone Assistance Programs Replacing 5th Revised Sheet 8 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAM (cont d) (D) (D)

16 PART 4 - Exchange Access Services 11th Revised Sheet 9 SECTION 4 - Telephone Assistance Programs Replacing 10th Revised Sheet 9 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAMS (cont d) /1/ /1/ Material formerly on this sheet now appears on Sheet 6. (C)

17 PART 4 - Exchange Access Services 3rd Revised Sheet 10 SECTION 4 - Telephone Assistance Programs Replacing 2nd Revised Sheet 10 LIFELINE DISCOUNT TELEPHONE SERVICE PROGRAM (cont d) /1/ /1/ Material formerly appearing on this sheet now appears on Sheet 7. (C)

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