NEW PREPARER TRAINING 2019 FILING SEASON FOR TY /3/2019 1

Transcription

1 NEW PREPARER TRAINING 2019 FILING SEASON FOR TY /3/2019 1

2 Welcome and Introductions Thank you for volunteering Mechanics Restrooms, breaks NO CELL PHONES PLEASE Ask questions at any time Overview of training materials IRS Training Packet 4480 Pub 4491 VITA/TCE Training Guide Test Pub 6744 Test Booklet On-Line Training Material Pub 4012 available on CASH Training Center On-line Training - Forms IRS Intake Sheet C CASH Questionnaire Envelope/QR Cover Sheet Client Review Sheet CASH Training Center All training materials are available at the CASH TRAINING CENTER 1/3/2019 2

3 Agenda CASH Overview CASH Site and Hours Tax Preparer Requirements Tax Preparer Process Fed Tax Topics Fed Additional Topics NYS Return Will be covered in separate workshop Finishing the Return Practice Lab Instructions IRS Test Certification Instructions 1/3/2019 3

4 CASH SITE AND HOURS CASH SITE Central Library of Rochester 115 South Ave, Rochester, NY HRS Tentative and Subject to Change Monday 10AM 8:00PM Appts Tuesday 10AM 5:30PM Walk-ins Wednesday 10AM 8:00PM Walk-ins/Appts after 4 Thursday 11AM 5:30PM Walk-ins Friday 10AM 5:30PM Appts Saturday 10AM 4:30PM Walk-ins Sunday Closed 1/3/2019 4

5 TAX PREPARER REQUIREMENTS Complete Training In Person and on own time Attend TaxSlayer Practice Lab Attend Workshops on NYS/Finishing the Return Pass IRS Certification Test before volunteering Dates are subject to change First day at site to learn process and get sign-on. Will be able to work with experienced preparers Work a minimum of 1 shift each week. Sign-up in volunteer hub More information to follow 1/3/2019 5

6 TAX PREPARER PROCESS Tax Preparer Process Traditional Process Drop off model Limited Availability TY2018 Turn-Away Service to be offered when Site is at capacity and can take no more walk-ins Contingency Plan In event TaxSlayer doesn t function we will have drop-off available as one of the options clients can use Clients will be screened for eligibility before offered this service VITA Scope of Service IF NOT SURE--ASK SITE STAFF Forms used by C.A.S.H. IRS INTAKE SHEET CASH INTAKE SHEET OTHER CASH FORMS Disclosure Forms Envelope Cover and QR Sheet Client Review Sheet 1/3/2019 6

7 Tax Preparer Roles Traditional VITA Face to face with client Client sees Tax Preparer after Screener verifies client information and documents Been seen by CASH Advisor Before ANY information is entered in computer REVIEW C and CASH Questionnaire to : Make sure return is within your certification level Verify necessary documents Make sure you are comfortable completing return After return is complete, it will be reviewed by Quality Review Volunteer NEVER tell a client about their refund or amount owed before return is reviewed. After QR and print, final review with client using Client Review Sheet Client will initial pertinent sections of Client Review Sheet Drop-Off Prep Limited availability TY 2018 Tax Preparer completes when client is not present 7 day turn-around 1/3/2019 7

8 VITA/CASH Scope of Service Volunteers are protected by the federal Volunteer Protection Act of 1997 as long as you are only preparing returns within the scope of the VITA/TCE programs. If not sure of Scope, ask Site Staff Scope chart Pub 4012 P5 Always make sure return is within Certification Make sure to review C before starting returns 1/3/2019 8

9 ANY QUESTIONS AT ANY TIME ASK THE QUALITY REVIEW VOLUNTEER OR ANY STAFF PERSON OR EXPERIENCED VOLUNTEER WE ARE ALL HERE TO HELP 1/3/2019 9

10 4012 Reference Manual Tab A: Who Must File Tab B: Starting a Return and Filing Status Tab C: Dependents Tab D: Income Tab E: Adjustments Tab F: Deductions Tab G: Nonrefundable Credits Tab H: Other Taxes, Payments and ACA Tab I: Earned Income Credit Tab J: Education Benefits Tab K: Finishing the Return 1/3/

11 TAX TOPICS Filing Basics ( WHO MUST FILE) Basic Information Filing Status Dependents Income Adjustments to Income Standard Deduction Credits Non-Refundable Refundable 1/3/

12 EITC ACA Education Benefits American Opportunity Life Time Learning NYS Return Finishing the Return QR Client Review Client Signature Additional Topics 1/3/

13 WHO MUST/SHOULD FILE Clients are screened prior to tax prep When you see client determination has been made that they must/should file a return Refer to Tab A in Pub /3/

14 Steps for completing a Tax Return Client Information IRS Intake Sheet C CASH Questionnaire Client Interview Client Documents Photo ID for Taxpayer and Spouse if applicable SS Cards for Taxpayer, Spouse, Dependents Tax Related Documents- Based on review of C and CASH Intake Sheet 1/3/

15 13614-C 1/3/ If client has been victim of Identity Theft MUST have PIN number from IRS to E-File or return will reject.

16 Review Questions - Process 1. Which of the following are NOT acceptable for verifying the Social Security numbers of taxpayers and their dependents? a) A photocopy of the original SS card b) Form SSA-1099 for taxpayer or dependent c) A handwritten list of names and SS numbers d) A copy of last year s return and the assurance that a refund was received without any problems 2. (T/F) When a joint return is filed, it is initially unimportant who is considered the taxpayer/spouse, but once established, consistency must be maintained. 3. (T/F) The tax preparer should make no changes to the Intake Sheet. 4. (T/F) If there is an error in the taxpayer's social security number, the IRS will still allow the return to be e-filed and there will be no delay if there is a refund. 1/3/

17 Answers to Review Questions - Process 1.C 2.T 3.F The Tax Preparer should make sure all questions are answered yes/no and all shaded areas are filled in. 4.F The return will reject. The SS number will need to be fixed and then the return refiled. 1/3/

18 Filing Status Information client inputs here helps with determination of filing status These answers will translate to filing status in Tax Return 1/3/

19 Filing Status Volunteer Tax Preparer determines Client Filing Status # per Single Married Filing Joint Married Filing Separate Head of Household Qualifying Widow(er) with Dependent Children More information found in Pub 4012 Tab B Determination of Filing Status Decision Tree... B-6 Filing Status... B-7 % per status Filing Status Status Single % Head of Household % Married Filing Jointly % Married Filing Separate % Qualifying Widow(er) % Totals /3/

20 Filing Status Single Never Married Legally Separated Divorced Widowed Normally has no dependents If has dependents, does not pay over ½ of cost of maintaining a home. 1/3/

21 Filing Status Married Filing Jointly Married on last day of tax year Can file married filing jointly if Spouse dies during year Whether or not have dependents If get married during year Can t file single Do not have to have dependents Spouse is NOT dependent Important reminder Same spouse must be first on tax form each year 1/3/

22 Head of Household/Dependents Definition of Head of Household Everyday IRS How is Head of Household determined for Tax Purposes Determined by Dependent NOT ALL Dependents make someone eligible for Head of Household Filing Status 1/3/

23 Dependents Make sure shaded area is complete Make sure to verify : Names - must match SS cards Birth dates Relationship 1/3/

24 Overview of Rules for Claiming A Dependent A person who can be claimed as a dependent on another tax return can t claim dependents. A person must be a U.S. citizen, U.S. resident alien, U.S. national, or a resident of Canada or Mexico to be claimed as a dependent. A person must be your qualifying child or qualifying relative to be claimed as a dependent. 1/3/

25 Dependents-Qualifying Child The child must be your son, daughter, stepchild, legal foster child, brother, sister, half brother, half sister, stepbrother, stepsister, or a descendant of any of them. The child must be: under age 19 at the end of the year and younger than you (or your spouse, if filing jointly) under age 24 at the end of the year, a fulltime student, and younger than you (or your spouse, if filing jointly), any age if permanently and totally disabled. The child must have lived with you for more than half of the year except for temporary absences The child must not have provided more than half of his or her own support for the year 1/3/

26 Dependents-Qualifying Relative The person can t be your qualifying child or the qualifying child of any other taxpayer. A non-relative/cousin must live with you all year as a member of your household A relative must have lived with you more than ½ the year Exception is a parent. The person s gross income for the year must be less than $4,150 You must provide more than half of the person s total support for the year. 1/3/

27 Filing Status Head of Household You're unmarried or considered unmarried on the last day of Tax Year BUT--If Married, must not have lived with spouse any time in last 6 months of the year. You paid more than half the cost of keeping up a home for the year. Has to have a qualifying person Usually a dependent Common Qualifying persons Child or Grandchild Foster Child (Must have Court Papers) Brother or Sister Niece or Nephew Parent Except for Parents, have to live with Taxpayer for more that ½ of year COUSINS OR NON-RELATIVES DO NOT COUNT AS QUALIFYING FOR HOH PURPOSES 1/3/

28 Filing Status Married Filing Separately File Separate return from spouse Spouse can live with you but choose to file separate return If spouse does not live with you, have to have a legal separation or divorce to file single This impacts many of our clients who are not living with their spouse and don t know where they are but have never gotten a legal separation Separate filing status if have a dependent child Head of Household This filing status makes client ineligible for certain credits such as EITC Education Credits Child and Dependent Care Credit If someone wants to file MFS, call for assistance before starting return. 1/3/

29 Filing Status Widow(er) Year of spouses death can still file Married Filing Jointly 2 years after death can file qualifying widow(er)-same standard deduction as MFJ MUST HAVE A DEPENDENT CHILD If no dependents, file single 1/3/

30 Review Filing Status/Dependency 1. Bonnie s mother, Betsy, lived alone in an apartment for all of the current year. Bonnie provided for more than half of her mother s support and can claim Betsy as a dependent. a) What is Bonnie s filing status? 2. Oscar is single, 23, and a full-time student. He lives with another college student in an apartment during the school year. Oscar has a job and earned $7,000 in income. but he receives over half of his support from his mother, Darlene a) Can Darlene claim Oscar as a dependent? b) Can either claim head-of-household status? 3. Tony is 16 years old and a full time student. He earned $2,800 during the summer. a) Should he be claimed as a dependent on his parent s return? b) What if Tony s parents do not file a return? 4. Jason is 24, single, and a full time college student. He had a part time job and earned $4,700. He put all of his earnings in the bank. Jason lives at home with his father and is fully supported by him. Jason and his father are US citizens. a) Can Jason's father claim Jason as a dependent on his tax return? 1/3/

31 Answers to Filing Status/Dependancy Questions 1.H of H 2.(a)Y (b) Y, Darlene 3.(a)Yes (b) No 4.No 1/3/

32 Review - Dependency 1. Kerry s cousin, Michael, has no income and lived with Kerry for 8 months. Kerry provided all of Michael s support. Michael is a US citizen and single. a) Can Kerry claim Michael as a dependent? 2. William and Mary have a child born at 11:58 PM on December 31. a) Can they claim the child as a dependent on their joint tax return? 3. (T/F) Two taxpayers may claim the same dependent exemption for a person if he/she lived for 6 months with each tax payer? 4. Janie is the qualifying child of Mark, who is 18 years old and is supported by his father. a) Can Janie also be the qualifying relative of Mark s father? 5. Ernie s 8-year-old nephew, Mel, lived with him all last year. a) Can Mel be Ernie s qualifying child? 6. Ben is a U.S. citizen and has been permanently and totally disabled since September He is 33 and has lived with his mother, Emma all year. Ben had $4000 of income the current year. a) Can Ben be Emma s qualifying child? 1/3/

33 Answers to Dependency Questions 1. No 2.Yes 3.False 4.Yes 5.Yes 6.Yes 1/3/

34 Questions on Filing Status ASK SOMEONE 1/3/

35 This information is used in /3/

36 INCOME Common Pub 4012 Tab D Wages (Form W-2) Can include Awards, Severance Pay Interest/Dividends (Forms 1099-INT, 1099-DIV) Refund of state/local income taxes? (Form 1099-G) Don t need unless itemizing Not normally seen at CASH Payments from Pensions, Annuities, and/or IRA (Form 1099-R) Unemployment Compensation (Form 1099G) Social Security (Forms SSA-1099) Other income Gambling Misc. Pay Election Inspector 1/3/

37 1099-MISC If you see this form call someone and do not start return 1/3/

38 Income Section TAB D in 4012 gives direction on how to enter income in TaxSlayer 1/3/

39 Common Documents- W-2 Make sure to input Tax Withholding Make sure that numbers in Box 1, 3, 5 are input correctly in Tax Slayer Don t forget to input NYS information XX 1/3/

40 Common Documents INT XX Make sure to enter info in all boxes REMEMBER ALWAYS ASK IF ANY INTEREST OTHER THAN ON 1099-INT 1/3/

41 Common Documents DIV XX Make sure to enter information from all boxes because that will drive taxable income 1/3/

42 Common Documents- 1099R XX Distribution code explanation in TAB D-37/D-38 1/3/

43 Common Income - Unemployment XX Make sure to check for entries in these boxes 1/3/

44 Common Income SS Benefits XX Make sure to check for entries in this box 1/3/

45 Questions on INCOME Income document doesn t look familiar???? ASK SOMEONE 1/3/

46 Adjustments-Credits Use this section for C to review what adjustments/credits will benefit clients 1/3/

47 Common Adjustments to Income Reduces Gross Income Educator expenses Limit to $250 Must be an educator in K-12 Health savings account deduction Code W in Box 12 of W-2 Have to have HSA Certification. NOT CERTIFIED CALL SOMEONE Student loan interest deduction Limit to $2,500 Form 1098-E 1/3/

48 1040/Schedule 1 Income/Adjustments to Income INCOME --- Alimony Received Capital Gains and Losses Unemployment Other Income ADJUSTMENTS TO INCOME Educator Expenses Student Loan Interest 1/3/

49 Standard Deduction Reduces taxable income Varies based on Filing Status/Age Verify during client review Refer to Pub 4012 Page F-1 for further information 1/3/

50 Credits Credits are determined by information given by client. Always be very careful about entering information as this can impact client refund Important to enter all income first as this what determines amount of most credits. 1/3/

51 Non-refundable credits 1/3/

52 Credits Non-Refundable A dollar-for-dollar reduction of the tax liability. Non-refundable credits can only reduce the tax liability to zero. Types of non-refundable credits Child and Dependent Care Expenses Pub 4012 G-7 Education Expenses Pub 4012 J-4 Child Tax Credit Pub 4012 G-12 Other Dependent Credit Pub 4012 G-14 Retirement Savings Credit Pub 4012 G-9 1/3/

53 Child and Dependent Care Credit Available if you paid expenses for the care of a qualifying individual to enable you (and your spouse, if filing a joint return) to work or actively look for work. You may not take this credit if your filing status is married filing separately. Normally seen at CASH A qualifying individual for the child and dependent care credit is: Your dependent qualifying child who is under age 13 when the care is provided 1/3/

54 2018 Child Tax Credit Child Tax Credit increased to $2,000 for dependents under 17 Up to $2,000 non-refundable $1,400 maximum amount refundable (additional child tax credit) SSN required for each qualifying child 1/3/

55 2018 Dependent Tax Credit New $500 nonrefundable credit Any Qualifying Child or Qualifying Relative who does not qualify for the Child Tax Credit qualifies for this credit Must have SS# 1/3/

56 Retirement Savings Contributions Look for Code D in Box 12 of W-2 voluntary contribution or deferral to an IRA or other qualified plan for 2018 AGI $31,500 or less ($ if head of household, $63,000 if married filing jointly) Born before January 2, 2001 Cannot be claimed as a dependent on someone else s tax return for 2018 Not a full-time student during /3/

57 Refundable Credits 1/3/

58 Credits Refundable Additional refund above amount of tax owed Most common Additional Child Tax Credit Limited to $1,400 per qualifying child American Opportunity Part refundable based on amount of education expense Earned Income Tax Credit Most Important for CASH clients 1/3/

59 Earned Income Tax Credit Must have earned income Based on combination of earned/total income Purpose is to bring clients income up to poverty level The credit can be as much as 1/3 of clients income for the year Clients often wait to get this credit to pay off bills or get a car fixed AND HOPEFULLY DO SOMETHING NICE FOR THEMSELVES 1/3/

60 Earned Income Tax Credit-Rules 1/3/

61 Earned Income Tax Credit-Limits Earned Income Credit is based on amount of EARNED Income and # of children. 1/3/

62 Review Questions EITC 1. (T/F) taxpayer under age 25 with no qualifying children may still qualify for a small EITC. 2. (T/F) A taxpayer must have earned income to be eligible for EITC. 3. (T/F) Unemployment compensation is an example of earned income. 4. (T/F) Persons filing with the married filing separately status is eligible for EITC. 5. (T/F) A full time student age 25 would be a qualifying child for EITC. 6. (T/F) A qualifying child for EITC must have lived in the taxpayer s home for more than 6 months during the year, but temporary absences such as vacations and school are considered time living with the taxpayer. 7. (T/F) We must know if the taxpayer s EITC was disallowed the previous year. 1/3/

63 Answers to EITC Questions 1.False 2.True 3.False 4.False 5.False 6.True 7.True 1/3/

64 Education Benefits American Opportunity Credit Life Time Learning Credit CANNOT CLAIM EDUCATION CREDIT IF FILING STATUS IS MARRIED FILING SEPARATELY 1/3/

65 Education Credits 1/3/

66 Determining Qualified Expenses Clients normally bring in form 1098-T Can be used to determine if student is more than ½ time not a graduate student CASH asks clients to get Student Account Record so Qualified expenses can be determined Screeners can sometimes determine if eligible for credit without Student Account Record Different expenses qualify for different credits 1/3/

67 1098-T Example These numbers don t tell whole story XX X Needs to be checked to eligible for American Opportunity Credit If checked, Lifetime Learning Credit and NOT Eligible for NYS Tuition Credit 1/3/

68 American Opportunity-what qualifies What fees are required by college? What does student have to pay to take classes. Bought course related books from on-line bookseller for $500 1/3/

69 Lifetime Learning what qualifies XX Not checked so eligible for Life Time Learning if meets other criteria Still eligible for NYS Tuition if NOT graduate student even though not more that ½ time student 1/3/

70 Lifetime Learning-what qualifies? What if doesn t have college record? What fees are required by college? What does student have to pay to take classes. Bought course related books from on-line bookseller for $500 What if employer reimburses for part of tuition? 1/3/

71 Review Questions Income/Credits 1. (T/F) Most student loan interest is considered an adjustment for calculating AGI. 2. (T/F) A child must be under the age of 13 to be a qualifying child for the Child and Dependent Care Credit unless totally and permanently disabled. 3. (T/F) A child must be a dependent of the taxpayer to be a qualifying child for the Child and Dependent Care Credit. 4. (T/F) For the Child and Dependent Care Credit, on a joint return both taxpayers must be working, actively seeking a job or in school. 5. (T/F) A qualifying child for the Child Tax Credit must be under the age of 17 at the end of the tax year. 6. (T/F) A child who is a full-time student and a dependent and age 23 is eligible for the credit for other dependents. 7. (T/F) There are two types of federal education credits. Both have the same requirements and benefits. 8. (T/F) Taxpayers filing married filing separately may still claim the Lifetime Learning Credit. 1/3/

72 Answers to Income/Credits Questions 1.True 2.True 3.True 4.True 5.True 6.True 7.True 8.False remember for the test 1/3/

73 Affordable Care Act HEALTH CARE COVERAGE Type Number Perc Full Year Coverage % Shared Resp. Payment % Exemption % Prem Tax Credit % Most CASH clients had coverage all year Client completes, Reviewed by Screener/TP Completed and reviewed by Screener /TP/QR 1/3/

74 1095 Forms-what s the difference Form 1095-A (Health Insurance Marketplace Statement) Must be certified Advanced If you see this form CALL SOMEONE this is the only form that clients must have for taxes Form 1095-B (Health Coverage) is mailed to individuals by the insurer to report minimum essential coverage. Form 1095-C (Employer Provided Health Insurance Offer and Coverage Insurance) is issued to employees by companies with 50 employees or more. 1/3/

75 Minimum Essential Coverage - MEC Employer-sponsored coverage: Group health insurance coverage for employees under COBRA coverage, Retiree coverage, or Individual health coverage: Health insurance purchased directly from an ins. company Health insurance you purchase through the Marketplace Health insurance provided through a student health plan Catastrophic coverage Coverage under government-sponsored programs: Medicare Part A coverage, Medicare Advantage plans, Most Medicaid coverage, Children s Health Insurance Program (CHIP) coverage, Most types of TRICARE coverage, Comprehensive health care programs offered by the Department of Veterans Affairs, Refugee Medical Assistance, or Coverage through a Basic Health Program (BHP) standard health plan. 1/3/

76 Exemptions most common Income below the filing threshold Gross income or your household income was less than your applicable minimum threshold for filing a tax return.(automatically generated by TaxSlayer) Short coverage gap Went without coverage for less than 3 consecutive months during the year. There is a look-back rule for gaps of coverage at the start of the year. Coverage Not Affordable If you think this is the case-ask for help from Site Staff NOT SURE --- ASK SOMEONE 1/3/

77 ACA Review Questions 1. Joe is 20 and works to help put himself through college. He is totally supported by his parents. They claim him as a dependent and covered him on their Health Ins all 12 months. a) Does Joe have Minimum Essential Coverage (MEC)? 2. Hank has retiree health coverage from his old employer. His wife, Sara is in good health and has a dental policy only. Do both Hank and Sara have MEC? 3. Johnny was covered by Medicaid until February 23 of last year when he got a job. His employer-sponsored health coverage started after his probationary period ended on May 23 a) Does Johnny have full-year coverage? b) Will Johnny be liable for a shared responsibility payment? 1. If yes, for what months? 2. If no, why not? 1/3/

78 Answers to ACA Questions 1.Answer to Question 1 a)yes under his parents (Follow-up how long can he be covered under his parents ins?) 2.Hank has MEC, Sara does not 3.Answers to question 4 a)no, he does not have coverage for March and April. (follow-up If someone has Ins for 1 day of the month, has for all month) b)will Johnny be liable for Shared Responsibility 1.Not Liable 2.Short Term Coverage Gap 1/3/

79 Federal Input Complete We will look at how to finish the return Choosing how return will be filed Adding Bank Account Information QR Process Setting return up for e-file After NYS return Questions to this point? 1/3/

80 NYS Input Will be covered in workshop NYS/FINISHING The Return 1/3/

81 Tax Preparer Process Look at process for preparing a return 1/3/

82 Steps To Complete Tax Return Only take returns marked with B Go to Front Desk and get folder from Front Desk Manager Make sure certified to do return Note if HSA Call client by name Be sure to greet client and welcome them. Be mindful that most clients have probably been waiting a while to get taxes done. 1/3/

83 Review Client Paperwork Verify return is in scope of certification and you are comfortable doing return. Review C to make sure no YES or UNSURE answers by item(s) with other than (B) Ex: 1099-Misc Ex: Insurance through the Market Place If HSA is marked YES, you must have HSA certification to start return. If you see something on return you are not sure about, call site staff. If you do not have correct certification, then call site staff. 1/3/

84 Before Entering Information Use IRS and CASH intake sheets and client information to: Verify ID and Social Security numbers for everyone on return Determine filing status Verify dependent information make sure to complete the shaded area on the intake sheet Review income documents with client and verify information is complete Review expenses, adjustments Pay special attention to Education expenses must have student account record Review Health Insurance Information Make sure to complete shaded area on the intake sheet Review information on CASH Intake sheet Direct Deposit information Should have blank check or bank document to verify If any information missing, call site staff and DO NOT start return. 1/3/

85 Start Tax Return in TaxSlayer Organize all paperwork by IRS intake sheet sections Input all information according to topics on menu bar using Social Security Number Basic Information Taxpayer information Dependent Information Using Enter Myself option Income always first Adjustments are under Deductions menu Credits are under Deductions menu Identity Theft Pin is under Misc. Forms menu Make sure to enter Health Insurance information from tree on left side. 1/3/

86 Finishing the Return Now that Federal input is done, we will look briefly at steps to finish the return. More information on Finishing the Return will be available at workshops NYS/Finishing the Return NYS/Finishing the Return NYS/Finishing the Return Sat, Jan Tue, Jan Wed, Jan P-5P 11A-1P 5P-7P 1/3/

87 Finishing the Return When Fed and State (when available) input is complete Review input one last time to double check input Continue to E-File Section 7 Sections Return Type Tax Preparation and E-File Information State Return(s) Taxpayer Bank Account Information Third Party Designee Info Questions State ID (Optional) 1/3/

88 Return Type- Fed Refund Check if NOT filing Fed Return Check based on Client Input ALWAYS encourage Direct Deposit 1/3/

89 Refund - State 1/3/

90 Banking Information Bank Information on 1 st line is where State Refund will be allocated. State Refund can only be allocated to 1 Account Client can split FEDERAL refund up to 3 Accounts. Clients are encouraged to SAVE part of their refund They can also designated part of their refund to buy US Savings Bonds If clients save more than $50 by putting part of refund into Savings or Bonds they are eligible for SAVE YOUR REFUND contest. MORE INFO ON SAVE YOUR REFUND during first week at Site. OK to give client and estimate of their refund but explain it may change during Quality Review Process 1/3/

91 Third Party Designee Info This section is not completed at CASH Vita Sites 1/3/

92 Questions Tax Preparer will be asked to input answers to these questions at end of return preparation Always review this section to see if any notes from screener/cash Advisor, etc. or to leave notes for QR if applicable 1/3/

93 State ID Select Driver s License or ID License or ID# Date Issued Date Expired Issuing State NYS will accept expired License as ID TaxSlayer is supposed to have updated software. This information is normally taken off of NYS drivers License NYS requires only first 3 characters of ID. Not putting in State ID could hold up refund - 1/3/

94 Quality Review CASH will be using Flag System to alert QR Vol Green Flag Ready for Review Red Flag Preparer has a question for QR Staff Call Quality Review When all shaded areas of C are complete When Fed and State Return are complete When all the questions on Finishing return are done When State ID has been input When QR Cover sheet on client envelope has been filled out 1/3/

95 QR Process Make sure Information is on cover sheet LEGIBLE HANDWRITING IS APPRECIATED To be completed before QR begins Note change in what to keep with Paper Returns Keep all income documents even without withholding to help with rejects. 1/3/

96 QR Process Quality Review Staff or Volunteer will review return Will once again review IRS and CASH Intake Sheets Will verify Spelling of names, SS numbers, Birthdates Will verify all input into return Verify refund/balance due Will re-check bank information Will review for missed items If Pension, was exclusion correctly subtracted If college student was IT-272 correctly filled out If eligible for Real Property Credit was IT-214 filled out When complete, Quality Review will set return for e-file and print return 1/3/

97 Reviewing return with client AFTER return passes Quality Review and it is printed Tax Preparer reviews return with client verifying one more time Using Client Review Form Have client verify Spelling of names, SS # s, Birthdates Filing Status Bank Account Income Documents Explain what makes up refunds Credits, etc Explain why Balance Due 1/3/

98 Client Review Sheet Use this section to make any notes Have client/spouse sign 1/3/

99 TaxSlayer Comparison Screen 1/3/

100 LAST STEP After client indicates understanding of return they sign IRS and NYS E-file forms 1/3/

101 IRS E-File Form 8879 Signing this form is the same as signing the 1040 Form. The client is signing that the information they have provided is TRUE, CORRECT, and COMPLETE. MAKE SURE THEY UNDERSTAND THAT WHEN SIGNING 1/3/

102 NYS E-File Signing this form is the same as signing the IT-201 Form. The client is signing that the information they have provided is TRUE, CORRECT, and COMPLETE. MAKE SURE THEY UNDERSTAND THAT WHEN SIGNING 1/3/

103 Return is complete Give client copy of return How to put return together will be reviewed at Site To Keep in CASH envelope One Copy of Income Documents IRS Intake Sheet CASH Intake Sheet Client Review Sheet Any other information deemed pertinent File envelopes ready for Transmit in designated area If Return CANNOT be completed, contact QR Staff or Volunteer for direction what to do. 1/3/

104 Return Finished!! Take a break Get a Snack Go to Control Desk Area when ready to start a new return 1/3/

105 When to call Site Staff Not For Basic 1099-Misc Some Retirement Income (Taxable Amount Not Determined) Sale Of Stocks/Bonds Married Filing Jointly When Spouse Owes To IRS/State Fed Injured Spouse Found under Misc. Forms in Tax Slayer State Non-Obligated Spouse Found under Misc. Forms When someone does not have full year health coverage When you see a form you don t recognize When return is a paper return When you have any other questions 1/3/

106 Next Steps A look at TaxSlayer Practice Lab IRS Test Volunteer Hub 1/3/

107 TaxSlayer Tax Slayer Practice Lab Used for Practice Problems IRS Test Questions 1/3/

108 Instructions to Create an Account in TaxSlayer Practice Lab Go to TaxSlayer Practice Lab at the following URL: Enter the following Password in that initial screen: TRAINPROWEB In the Sign In screen click on the Blue Create Account button. In the :Create Account screen: Type in your address Confirm your address Create a Username (1 st Initial,LastName,TRAIN example: JEXAMPLETRAIN) NOTE: If the Username you select is available a GREEN box will appear with the word Available Create Password - The password requirements for the Practice Lab requires users to have a 15 character strong password. Recommended Password: TS2018*practice In the Program Type select VITA from the dropdown menu Leave the Site Identification Number (SIDN) blank In the Password Recovery section, select a Question and enter an Answer Write down your Username, Password, Password Recovery Question and Answer Be sure and watch videos before practice session 1/3/

109 The Test Test is in Pub parts to test for Tax Preparers Volunteer Standards Of Conduct Intake/Interview Certification Test Answer questions in test book for Test 2 changes to pass. If don t pass test, have to answer re-test questions Input Answers on IRS Certification Web Site How to set up account instructions available at Hints for Test on last page of Agenda 1/3/

110 VOLUNTEER WEBSITES C.A.S.H. Training Page digital training materials and training schedules Includes Instructions on how to recover a password Volunteer Hub Sign-up for training/volunteer shifts TaxSlayer Practice Lab site to do watch instruction videos, complete practice returns and returns for test. IRS Test Site site to put in test answers 1/3/

111 CASH Volunteers -- Will be expected to check your regularly for news and notifications Must be computer literate Must create a new VolunteerHub account before shift sign up (new Vhub site/interface) Are expected to enter your own schedule and schedule changes into VolunteerHub 1/3/

112 Lab Sessions Held at Site TaxSlayer Practice Tue, Jan A-4P TaxSlayer Practice Wed, Jan A-4P TaxSlayer Practice Thu, Jan A-4P 1/3/

113 Workshops- Held at Site * Required for New Preparers Workshops - ACA Sat, Jan P-2:30P Workshops - NYS/Finishing the Return* Sat, Jan P-5P Workshops - NYS/Finishing the Return* Tue, Jan A-1P Workshops - Self-Employment Tue, Jan :30P-3:30P Workshops Education Wed, Jan P-3P Workshops - NYS/Finishing the Return* Wed, Jan P-7P 1/3/

114 TRAINING GOING FORWARD This is the last year CASH will be having all day training for new and returning volunteers Review of Federal tax concepts will be moved online using videos produced by Prosperity Now CASH will provide workshops (in-person and online) to address Education Self-Employment NYS/Finishing the Return Other topics as identified during the tax season 1/3/

115 Questions? 1/3/

116 We look forward to working with you at the CASH Site. 1/3/