Industry Engagement Forum SuperStream panel

Transcription

1 Industry Engagement Forum SuperStream panel Facilitated by Nicole Dykstra, Assistant Commissioner, SuperStream Delivery Australian Taxation Office 6 April

2 Attribution Reporting Tracie/Ian 2

3 Gateway network governance update Presented by Sarah O Brien, Executive Officer, GNGB

4 GNGB update A strong start 2014 to 2016 September 2016 Industry consultation for GNGB creation Finalisation of new Memorandum of Understanding Finalisation of Constitution for GNGB First board meeting 22 September 2016 December 2016 Final determination of authorisation by ACCC Handover of gateway governance activity and responsibilities from ATO to GNGB 4

5 GNGB key activities Gateway governance Operation and oversight of gateway operator meetings and technical working group Completion of first IT security audit process Commencement of 2017 IT security audit process Superannuation Transaction Network business continuity plan test and review Resolutions Standing Panel call for expressions of interest GNGB funding and business activity Company establishment Planning underway for transition from Commonwealth grant funding to joint funding between APRA superannuation supervisory levy and gateway operator fees Stakeholder engagement Presentations and meetings with industry groups ongoing Engagement with ATO and APRA Individual meetings with key stakeholders Information available to the industry and community via 5

6 GNGB: What next? Resolutions panel finalisation Transition to new funding model July 2018 IT security audit 2017 Supporting transition to MIGv2 Consideration of broader cybersecurity issues Supporting new measures and change for the network and industry 6

7 Employer onboarding update Presented by Karen Colquhoun, Director SuperStream Delivery

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9 Employer onboarding Where we are at? Nearly 93% of contribution transactions for December 2016 quarter were SuperStream compliant: 31.5 million compliant transactions 7.3% (or 2.48 million) transactions not yet compliant - 0.8% reduction from previous quarter 23,512 employers registered to use the Small Business Superannuation Clearing House from October to December % 80.0% 60.0% 40.0% 20.0% 0.0% 79.0% 39.2% 39.7% Compliant SuperStream transactions 84.5% 34.7% 49.9% 88.9% 89.5% 91.9% 92.7% 31.5% 31.5% 31.8% 29.4% 57.4% 58.0% 60.0% 63.3% Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Channel A Channel B All conforming channels 9

10 Employer onboarding Small business tail key observations from funds Most channel C transactions are electronic BPAY and EFT Number of cheques has declined significantly Funds can identify employers paying by cheque and by EFT directly to them The majority of the small business tail are micro-business with 1 or 2 employees BPAY Channel C 2.48m transactions December quarter 2016 (APRA SRF711 report) Cheque $ Where to next? Continue to educate and support the small business tail to become SuperStream compliant Implement an alternate SuperStream solution for employers without digital capability Identify non-compliant employers and take appropriate action according to circumstances Micro employers Other e.g. insurance payments, exempt fund transactions EFT 10

11 Update on rollovers implementation and readiness for contributions Presented by Annette Thurbon, Director SuperStream Delivery

12 Attribution Reporting Tracie/Ian 12

13 Rollovers v2 implementation update As at 6 April 2017: 2 funds still to move to v2 for B2B fund-to-fund rollovers 3 funds working to be ready to receive G2B government USM rollovers v2 Invalid technical messages 2 specific instances where this occurred Mitigation and data fix has reduced impact to less than 1% of transactions Our intent is to have government transactions conform with data and payment standard and issues resolved before the contributions release USM being received through duplicate channels Issue under investigation and QA process implemented into ATO payment processing Staff have undergone further training ATO to monitor this issue with subsequent USM runs Delay in receiving payments and/or data messages Funds reported lag in receiving government payments and data messages Analysis underway to understand where this is occurring, cause and resolution Decision to address payment lag is pending Issue to be managed through SSTC and improvement working group 13

14 Contributions v2 readiness and implementation timeline 14

15 Update on contributions readiness and testing PHASE INTEGRATION TESTING INTEROPERABILITY TESTING PEER TO PEER TESTING PURPOSE Between fund and solution provider to test connectivity, transmission, and receipt of data messages Between gateway and ATO to test connectivity at the transport, message service handler layer and application layer Between funds and ATO to confirm that funds are able to receive, process and respond to messages from the ATO Gateways interoperability testing is progressing well Fund testing commences from 10 April 2017 Preliminary testing underway with a number of registry systems or products in use across industry Code release date for contributions 1 May 2017 Business Deployment Verification (BDV) to commence from date of earliest adopter ie from 22/5/2017 BDV will run for a period of 4-6 weeks from 22 May to confirm different types Government contribution payments and recovery processes in production 15

16 Enabling services and standards update Presented by Ty Winmill, Director SuperStream Delivery

17 Attribution Reporting Tracie/Ian 17

18 SuperTICK v3 single request performance For the first quarter we have observed that 50% of transactions are less than 2 seconds, 80% are 3 seconds or less. 18

19 SuperTICK v3 bulk request performance Median processing time for the bulk channel is just under 4 seconds, however for up to 800 transactions per request we continue to see less than 2 second response times. 19

20 Services update SuperTICK Performance upgrades to the SBR2 platform for SuperTICK v3 will begin in April SuperTICK versions 1 and 2 decommissioning date will be assessed at 30 June 2017 Updated SuperTICK user guide with guidance about service responses for closed accounts Fund Validation Service (FVS) Based on industry feedback, FVS improvements are progressing, including: Increase reliability and integrity of the FVS bulk file (including compression), and SuperMatch2 Continuing to onboard funds and administrators. 16 have adopted the service to date Planning has commenced to assess solutions based on updated terms and conditions The fix for flagged TFNs in batch mode will be completed prior to contributions change window Superannuation Dashboard Superannuation Dashboard is a key source of information regarding service performance and outage information. We are continuing to enhance the dashboard and new validation on the certification field 20

21 Standards and SSTC update Contributions MIG v2 A new version of the contributions MIG, including updates to schedule 5 and 6, will be published by COB 13 April Not a version update; however, based on industry feedback, we have clarified some elements within the artefacts e.g. references to Taxonomy 2 Guidance Finalising key guidance, which has no impact on current position for MIG v2 change (specific guidance updates are included in detail slides) Top 5 issues under management of SuperStream Technical Committee (SSTC) Monitoring SuperStream service availability via industry to ensure issues are dealt with while the ATO restores full system functionality. Recommend B2B compliance test option for industry, which will be assessed by SuperStream Reference Group (SSRG) Monitoring contributions v2 implementation, testing, SuperTICK3 readiness and immediate issues (including response messaging). Rollover issues (including recent certificate upgrade issues) Contribution MIG v2 clarification (above) 21

22 Business-to-government (B2G) reporting deliverables Presented by Tracie Crowden, Director SuperStream Delivery

23 Attribution Reporting Tracie/Ian 23

24 B2G unclaimed super money Replacement of the Unclaimed Super Money Statement A M J J A S O N D J F M A M J J A S O s20c notification Build Trustees w ill need to receive an ATO IRR and handle response messaging Testing First industry notification of s20c G2B G2B Second industry notification of s20c Unclaimed Super Money Statement Build Testing Trustees w ill need to be able to transfer their unclaimed accounts to the ATO via the RTR B2G First industry transfer of unclaimed accounts Second industry transfer of unclaimed accounts B2G 24

25 USM key messages The testing environment will be available from October/November 2017 Amendments that require a refund from the ATO are out of scope and will be managed manually We will hold a further workshop with industry over the coming months to work through the cutover process and discuss the business processes in more detail The User Guide will be updated to reflect any additional information as a result of this workshop 25

26 Member Account Attribute Service (MAAS) Introducing real time reporting of member account attribute changes Phase 1 SuperTICK v A M J J A S O N D J F M A M J J A S O Opened and closed account notification Build/Test/Deploy MAAS Implementation Phase 2 Member Account Attribute Service Finalised technical documentation First quarter of 2018 Replaces the current Lost Member Statement reporting Each member will have their details updated when a change occurs providing timely and accurate information that will be displayed on MyGov and allow the ATO to interact as the fund intends CURRENT / LEGACY REPORTING Lost Member Reporting LMS required April 2017 LMS required October 2017 Member Contribution Reporting MCS required October 2017 MCS required October

27 MAAS supporting documentation The technical documentation will be published on the SBR website in the week commencing 3 April 2017 The draft Business Implementation Guide will issue in the week commencing 10 April An industry wide phone conference has been scheduled for the week commencing 10 April to provide a detailed walk through of the technical documents and answer questions We will publish final documents by end April

28 Tactical solution budget 2016 reporting requirements Presented by: Helen Morgan Senior Business Analyst, Super Reform Program

29 Attribution Reporting Tracie/Ian 29

30 Transfer Balance Account Report (TBAR) Interim solution developed in consultation with Industry Multiple workshops with Industry regarding the data being collected Walk-through of consultation draft specifications Draft specifications released on 4 April 2017 for consultation Final specifications issued week commencing 18 April 2017 Although channel will change, we re aiming for consistency in the data required across channels 30

31 Attribution Reporting Tracie/Ian 31

32 Morning tea

33 Business to government (B2G) A design for more frequent reporting of contributions Presented by Tracie Crowden, Director SuperStream Delivery

34 Attribution Reporting Tracie/Ian 34

35 Member Contributions Statement redesign Why consider more frequent reporting of contributions? Attribute reporting TFN Integrity Position the Member 1 Open/closed accounts 2 Other attributes Transactional reporting Pension TBAR Lost reporting Reuniting the member Contributions (Currently Yearly) Transactional Credit Debit.. Personal Contributions Employer Contributions From a member perspective: I will have more timely notification of my accounts I will see all accounts on mygov and know what action I can take I can better monitor and track my super holdings and make informed decisions: I can monitor my caps I can consolidate my holdings The ATO will have timely visibility of my super guarantee payments 35

36 Member Account Transaction Service (MATS) How is this re-design being managed? An ATO/industry working group has been established to conduct an accelerated design process over the next 3 months. The process will take a phased approach Phase 1 March Phase 2 April Phase 3 May Phase 4 June Initial review Feasibility Industry support Endorsement Research Requirements Expose Design Draft Expose Review Refine Expose Tune Finalise 36

37 Fund reporting Feb 2017 July 2017 (Current State) Normal MCS July 2018 June 2019 T-BAR final specifications week of 18 April 2017 Build & test MATS Lodgment for 17/18 in current MCS 31 October 2017 Balance as of 30 June 2019 reported through MATS Transactions MATS co-design and final specifications by end June 2017 T-BAR funds capture from 1 July 2017 but first report Sept/Oct 2017 (TBD) MATS funds cut over to enduring solution from 1 July 2018 (cut over period TBD) Attributes MAAS final specifications end April 2017 MAAS funds cut over to enduring solution from Q (cut over period TBD) 37

38 Panel discussion: Business to government (B2G) A design for more frequent reporting of contributions Facilitated by: Jason Lucchese, Assistant Commissioner, Industry and Government Engagement and Governance, Australian Taxation Office

39 Panel members Tracie Crowden, Director SuperStream Delivery, ATO Grant Doherty Project Manager, Qvalent Belinda Black Senior Business Analyst, Super Reform Program, ATO Sue Pearce Senior ATO Reporting Specialist, Link Group Ian, Colhoun Director Single Touch Payroll, ATO Kelly Kerr Senior Strategy and Solution Design Manager, BT Financial Group