Water and Wastewater Utilities

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1 Inform Connect Advance CENTERS OF EXCELLENCE Workforce Trends & Needs Water and Wastewater Utilities Key Findings from BAYWORK/Center of Excellence Workforce Survey December 9, 2009

2 Center of Excellence Mission The Center of Excellence, in partnership with business and industry, deliver regional workforce research customized for community college decision making and resource development.

3 Research Objectives Identify & survey the utilities/agencies in 6 Bay Area counties that hire workers in water and wastewater occupations. Identify the workforce needs & challenges of employers. Identify the projected job growth and replacement needs for seven mission critical occupations. Identify college programs related to these occupations. i

4 6 Counties included in the Study

5 Defining Mission Critical Occupations Occupations were selected for study by BAYWORK if they met the following criteria: (1) their work is essential to reliable water and wastewater operations (2) there were concerns about whether sufficient numbers of qualified candidates would be available to fill upcoming vacancies.

6 BAYWORK s 7 Mission Critical Occupations Operator Occupations Water Treatment Operator Water Distribution Operator Wastewater Treatment Operator Wastewater Collections Operator Maintenance/Operations Support Occupations Mechanic/Machinist hi i Electrician/Electrician Technician Electronic Maintenance Technician/Instrument Technician

7 Project Plan BAYWORK and COE developed survey tool. BAYWORK compiled database of utilities/agencies in target counties. Surveys sent out and follow up coordinated by BAYWORK. Sample data cleaned and analyzed by COE. Universe data calculated from sample by COE. BAYWORK and COE collaborate on final report.

8 Employer Survey 77 utilities/agencies identified as employing workers in one or more of the seven occupations in the target counties. Of these, 45 utilities/agencies completed the workforce survey. Online responses 47% (James McPherson developed using Zoomerang) Excel responses 53%

9 Water/Wastewater Department or Section Employment The 45 utilities/agencies who responded to the survey represent a combined workforce of more than 5,400 employees in water and/or wastewater t departments or sections.

10 Size of Utilities/Agencies Data 50 to 249 employees 25% 250 to 999 employees 4% 1,000 or more employees 4% 10 or fewer employees 22% 25 to 49 employees 11% 11 to 24 employees 34%

11 Occupational Employment Data Combined, the seven occupations: Total 1,575 budgeted positions. Includes 4% or 64 budgeted positions that are currently vacant. Over the next 3 years employers estimate an increase in budgeted positions of 4% Over the next 5 years employers estimate an increase in budgeted positions of 5% Within 3 years, 32% of the current workforce is eligible to retire. Within 5 years, 40% of the current workforce is eligible to retire.

12 Occupational Employment - 3 Year View yr Growth Employmen Rate (new t job growth) Eligible to Retire in 3 years (replaceme nt rate) New & Replacemen t Jobs (in 3 years) Water Treatment Operator 238 2% 33% 80 Water Distribution Operator 202 1% 21% 43 Wastewater Treatment Operator 433 4% 42% 191 Wastewater Collections Operator 212 9% 24% 69 Mechanic/Machinist 229 3% 33% 79 Electrician/Electrician Technician 126 1% 35% 42 Electronic Maintenance Technician/Instrument Technician 134 6% 34% 51 TOTAL 1,575 4% 32% 555

13 Occupational Employment - 5 Year View 2009 Employmen t 3-yr Growth Rate (new job growth) Eligible to Retire in 3 years (replaceme nt rate) New & Replacemen t Jobs (in 3 years) Water Treatment Operator 238 1% 45% 106 Water Distribution Operator 202 1% 24% 49 Wastewater Treatment Operator 433 6% 45% 214 Wastewater Collections Operator % 28% 90 Mechanic/Machinist 229 2% 43% 101 Electrician/Electrician Technician 126 2% 43% 52 Electronic Maintenance Technician/Instrument Technician 134 4% 47% 65 TOTAL 1,575 5% 40% 677

14 Occupational Data Another View Projected 5-yr growth Add'l Eligible in 5 years Eligible to Retire in 3 years 2009 Employment Wastewater Treatment Operator Water Distribution Operator Wastewater Collections Operator Water Treatment Operator Mechanic/ Machinist Electrician/ Electrician Technician EMT/ Instrument Technician

15 Difficulty Hiring by Occupation Great difficulty Some difficulty No difficulty Don't know Electronic Maintenance Technician/Instrument Technicians 56% 28% 12% 4% Electrician/Electrician Technician 50% 36% 9% 5% Wastewater Treatment Operator 42% 29% 17% 13% Water Treatment Operator 23% 29% 6% 42% Mechanic/Machinist 21% 45% 28% 7% Water Distribution Operator 11% 49% 6% 34% Wastewater Collections Operator 8% 48% 36% 8% 0% 50% 100%

16 Workforce Challenges (Difficulty Hiring and Eligible to Retire Rate in 5 years) 60% tire in 5-years 50% 40% (5) (3) (1) (7) (6) Eligible to Ret 30% 20% (4) (2) 10% 50% 60% 70% 80% 90% 100% Difficulty Hiring (1) Wastewater Treatment Operator (2) Water Distribution Operator (3) Water Treatment Operator (4) Wastewater Collections Operator (5) Mechanic/Machinist (6) Electrician/Electrician Technician (7) EMT/Instrument Technicians

17 Wage Data for 7 Occupations Apprentice/trainee Journey level Supervisory N/A "N" Occupation minimum maximum minimum maximum minimum maximum counts Water Treatment Operator $4,405 $5,609 $5,649 $7,042 $7,144 $9, Water Distribution Operator $3,929 $4,973 $5,052 $6,364 $6,448 $8, Wastewater Treatment Operator $4,171 $5,222 $5,432 $6,627 $6,429 $8, Wastewater Collections Operator $3,982 $4,859 $4,654 $6,004 $5,972 $7, Mechanic/Machinist $4,058 $5,034 $5,327 $6,457 $6,523 $8, Electrician/Electrician Technician $3,497 $4,435 $5,812 $7,033 $7,455 $9, Electronic Maintenance Technician/Instrument Technicians $3,959 $4,883 $6,006 $7,417 $7,279 $9,

18 Education & Training Interest in community college courses & programs An Associate Degree or Certificate program for water/wastewater operators A college program that would provide you with students as part-time interns, apprentices, or work-study positions A Certificate program for electronic maintenance technicians or instrument technicians 66% 32% 2% 48% 43% 9% 48% 23% 30% A Certificate program for electricians or electrician technicians 36% 34% 30% A Certificate program for mechanics or machinists 34% 34% 32% On-site customized training for your current employees 23% 55% 23% Great interest Some interest No interest/ Don't know/ Not applicable

19 College Programs Survey Surveyed Bay Area Community Colleges on both Operator & Maintenance/ Operations Support Occupations Colleges with Related Programs were included

20 College Programs Survey Operator Programs at Solano College & Santa Rosa Jr. College No Operator programs currently exist at South Bay Colleges Many Colleges have courses/programs that align w/ Maintenance/Operations Support Occupations New Program: Electrical Power Systems New Program: Electrical Power Systems Certificate at College of San Mateo

21 Responding to Industry Respond to documented workforce needs, building on existing programs Create and Expand Industry Partnerships Provide on-going professional development for faculty

22 Find more online at:

23 Thank You! John Carrese, Director San Francisco Bay Region (415)

CHICAGO TITLE BAY AREA ZONE 4 RESIDENTIAL (1-4) SCHEDULE OF TITLE & ESCROW FEES. For use in the following counties:

CHICAGO TITLE BAY AREA ZONE 4 RESIDENTIAL (1-4) SCHEDULE OF TITLE & ESCROW FEES For use in the following counties: Alameda, Contra Costa, Monterey, Napa, San Francisco, San Mateo, Santa Clara, Solano,