Supplementary information regarding the 2015 integrated annual and sustainability report of VBV Vorsorgekasse & update of the environmental statement

Transcription

1 Suppleentary inforation regarding the 2015 integrated annual and sustainability report of VBV Vorsorgekasse & update of the enviroental stateent Contents Purpose and contents of this docuent... 2 Material, less aterial and not aterial Aspects and Perforance Indicators... 3 Inforation regarding the less iportant Perforance Indicators Category "Enviroental" Category "Social"

2 Purpose and contents of this docuent VBV Vorsorgekasse AG has published an integrated annual and sustainability report every year since In addition to the legally required disclosures regarding the financial stateents and the anageent report, the Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI) have specified the fraework for reporting since that tie. The 2015 annual and sustainability report was prepared in copliance with Version G4 ( Core option) of the GRI guidelines. GRI-G4 specifies the extensive docuentation of all steps taken by the reporting organisation in order to identify the relevant topics and aspects and to prioritise the based on their ateriality. In addition, a stateent ust be provided for all Aspects classified as aterial as to whether the effects associated with the business activities of the reporting organisation in connection with these Aspects have an ipact inside the copany or outside. A suary provided in the annual and sustainability report describes how VBV identified the aterial Aspects with the involveent of the stakeholders. This docuent includes a table that shows which GRI Aspects and Indicators were classified as aterial, less aterial and not aterial. In addition, it contains inforation regarding all GRI indicators that were classified as less aterial and therefore were not presented in the annual and sustainability report. The data and inforation regarding operational enviroental protection included in the 2015 annual and sustainability report and in this docuent under the category Enviroental collectively represent the update of VBV s enviroental stateent. 2

3 Material, less aterial and not aterial Aspects and Perforance Indicators The table below shows the classification of the GRI Aspects and Perforance Indicators as aterial (), less aterial () and not aterial () as well as the Boundary of the ipact level of the Aspects (excluding the Aspects rated as not aterial ). Materiality is easured at the level of the Perforance Indicators. The classification of the Aspects correlates with the classification of the Perforance Indicators, i.e. if at least one Indicator of an Aspect is estiated to be aterial or less aterial, the Aspect is also considered to be aterial or less aterial respectively. If all of the Perforance Indicators assigned to an Aspect were rated as not aterial, the Aspect is also not aterial. A explanation is provided in the table below for all Perforance Indicators that were classified as not aterial. Aspects and Perforance Indicators Category Econoic Econoic Perforance G4-EC1 Direct econoic value generated and distributed Materiality Explanation for not aterial Indicators as well as inforation regarding the ipact level of the aterial and less aterial Aspects Ipact level: within the organisation; relates in particular to the shareholders and eployees. G4-EC2 Financial iplications and other risks and opportunities for the organisation s activities due to cliate change VBV is a service provider with classic office operations. Therefore, cliate change does not have a direct ipact on VBV and vice versa. However, the topic of cliate protection is naturally a ajor topic with respect to the investing activities. You can find inforation on this in the section entitled Sustainable Investent in the annual and sustainability report. G4-EC3 Coverage of the organisation s defined benefit plan obligations G4-EC4 Financial assistance received fro goverent Market Presence Not regulated by law in Austria. VBV only receives arginal financial assistance, e.g. in the for of support for trainees. 3

4 G4-EC5 Ratios of standard entry level wage by gender copared to local iniu wage at significant locations of operation G4-EC6 Proportion of senior anageent hired fro the local counity at significant locations of operation Indirect Econoic Ipacts G4-EC7 Developent and ipact of infrastructure investents and services supported G4-EC8 Significant indirect econoic ipacts, including the extent of ipacts Procureent Practices VBV is only active in Vienna and with respect to reuneration is guided by the collective bargaining agreeent for banks. VBV is only active in Vienna. Ipact level: outside of the organisation; relates in particular to the oganisations in which VBV invests and the beneficiaries. The anaged funds are invested in accordance with the investent guidelines set forth under section 30ff of the Austrian Corporate Staff and Self- Eployent Provision Act (Betriebliches Mitarbeiter- und Selbständigenvorsorgegesetz, BMSVG). Accordingly, no direct investents, e.g. in public infrastructure, are planned. G4-EC9 Proportion of spending on local suppliers at significant locations of operation Suppliers in the classic sense do not play a very large role for VBV as a service provider. VBV s ost iportant suppliers are Österreichische Post and local printing copanies. If the concept of suppliers is broadened and the issuers of investent products are considered to be suppliers, this point is indeed aterial. A regional breakdown of investents is published in the annual and sustainability report in the section entitled Sustainable Investent. Category Enviroental Materials G4-EN1 Materials used by weight or volue G4-EN2 Percentage of aterials used that are recycled input aterials Energy Ipact level: outside of the organisation; relates to the suppliers of office supplies, in the broader sense also the enviroent and thus society in general. Ipact level: outside of the organisation; relates to the energy providers, in the broader sense also the enviroent and thus society in general. G4-EN3 Energy consuption within the organisation G4-EN4 Energy consuption outside of the organisation 4

5 G4-EN5 Energy intensity VBV is a service provider with classic office operations and therefore relatively low energy consuption. G4-EN6 Reduction of energy consuption VBV is a service provider with classic office operations and therefore relatively low energy consuption. G4-EN7 Reductions in energy requireents of products and services VBV is a service provider with classic office operations and therefore relatively low energy consuption. Water G4-EN8 Total water withdrawal by source VBV is a service provider with classic office operations and therefore relatively low water consuption. The water used coes fro the unicipal water supply. G4-EN9 Water sources significantly affected by withdrawal of water VBV is a service provider with classic office operations and therefore relatively low water consuption. The water used coes fro the unicipal water supply. G4-EN10 Percentage and total volue of water recycled and reused Biodiversity G4-EN11 Operational sites owned, leased, anaged in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Not aterial for non-producing copanies. VBV is a service provider with classic office operations and therefore does not have a noteworthy influence on biodiversity. G4-EN12 Description of significant ipacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas VBV is a service provider with classic office operations and therefore does not have a noteworthy influence on biodiversity. G4-EN13 Habitats protected or restored VBV is a service provider with classic office operations and therefore does not have a noteworthy influence on biodiversity. 5

6 G4-EN14 Total nuber of IUCN (International Union for Conservation of Nature) Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk VBV is a service provider with classic office operations and therefore does not have a noteworthy influence on biodiversity. Eissions G4-EN15 Direct greenhouse gas (GHG) eissions (Scope 1) G4-EN16 Energy indirect greenhouse gas (GHG) eissions (Scope 2) G4-EN17 Other indirect greenhouse gas (GHG) eissions (Scope 3) G4-EN18 Greenhouse gas (GHG) eissions intensity Ipact level: outside of the organisation; relates to the energy providers, in the broader sense also the enviroent and thus society in general. VBV is a service provider with classic office operations and therefore relatively GHG eissions. G4-EN19 Reduction of greenhouse gas (GHG) eissions VBV is a service provider with classic office operations and therefore relatively GHG eissions. G4-EN20 Eissions of ozone-depleting substances (ODS) VBV is a service provider with classic office operations. Ozone-depleting substances are not eitted. G4-EN21 NOx, SOx, and other significant air eissions VBV is a service provider with classic office operations. NOx, SOx, and other significant substances are not eitted. Effluents and Waste Ipact level: outside of the organisation; relates to unicipal waste reoval, in the broader sense also the enviroent and thus society in general. G4-EN22 Total water discharge by quality and destination G4-EN23 Total weight of waste by type and disposal ethod G4-EN24 Total nuber and volue of significant spills VBV s effluents correspond to typical household effluents and are discharged into the public sewer syste. VBV s business activities are not associated with any significant containation in the sense of this Indicator. G4-EN25 Weight of transported, iported, exported, or treated waste deeed hazardous under the ters of the Basel Convention (2) Annex I, II, III, and VIII, and percentage of transported waste shipped internationally The business activities of VBV do not result in any hazardous waste in the sense of this Indicator. 6

7 G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization s discharges of water and runoff VBV s effluents, which reseble household effluents, are discharged into the public sewer syste. Products and Services G4-EN27 Extent of ipact itigation of enviroental ipacts of products and services G4-EN28 Percentage of products sold and their packaging aterials that are reclaied by category Copliance VBV does not produce any physical products. However, with respect to the investing activities, the reduction of enviroental ipacts is a very iportant topic. You can find inforation on this in the section entitled Sustainable Investent in the annual and sustainability report. VBV does not produce any physical products. G4-EN29 Monetary value of significant fines and total nuber of non-onetary sanctions for non-copliance with enviroental laws and regulations VBV s business activities are not governed by any specific enviroental provisions. In general, the topic of copliance is indeed significant (see the section entitled Copliance in the annual and sustainability report). Transport Ipact level: inside and outside of the organisation; internally the Aspect relates to the Executive Board ebers and eployees of VBV in connection with VBV s business travel; outside of the Copany in the area of transport and logistics in the broader sense also the enviroent and therefore society in general. G4-EN30 Significant enviroental ipacts of transporting products and other goods and aterials for the organisation s operations, and transporting ebers of the workforce Overall G4-EN31 Total enviroental protection expenditures and investents by type The costs for preventing enviroental pollution, in particular for VBV s enviroental anageent are difficult to ascertain. However, they are negligible in relation to the Copany s revenues. Assessent of suppliers with respect to enviroental Aspects 7

8 G4-EN32 Percentage of new suppliers that were screened using enviroental criteria Suppliers in the classic sense do not play a very large role for VBV as a service provider. VBV s ost iportant suppliers are Österreichische Post and local printing copanies. Österreichische Post offsets the CO 2 eissions incurred by eans of CO 2 reducing projects. We abide by the ost enviroentallyfriendly printing process possible when selecting a printer. If the concept of suppliers is broadened and the issuers of investent products are considered to be suppliers, this point is indeed aterial. The inforation regarding which enviroental criteria are taken into consideration in this selection and the anner in which copliance is audited can be found in the section entitled Sustainable Investent in the annual and sustainability report. G4-EN33 Significant actual and potential negative enviroental ipacts in the supply chain and actions taken No significant negative ipacts arise in the supply chain or if so they are offset by corresponding easures ipleented by the selected supplier. Inforation regarding the enviroental ipacts in the investent can be found in the section entitled Sustainable Investent in the annual and sustainability report. Enviroental Grievance Mechaniss G4-EN34 Nuber of grievances about enviroental ipacts filed, addressed, and resolved through foral grievance echaniss There are no direct enviroental ipacts associated with VBV s business activities. So far, there have not been any coplaints regarding enviroental ipacts, nor are any expected in the future. Category Social Subcategory Labour Practices and Decent Work Eployent Ipact level: within the organisation; relates to the eployees; G4-LA1 Total nuber and rates of new eployee hires and eployee turnover by age group, gender and region G4-LA2 Benefits provided to full-tie eployees that are not provided to teporary or part-tie eployees, by significant locations of operation 8

9 G4-LA3 Return to work and retention rates after parental leave, by gender Eployer-eployee relationship G4-LA4 Miniu notice periods regarding operational changes, including whether these are specified in collective agreeents Occupational Health and Safety Ipact level: within the organisation; relates to the eployees. Ipact level: within the organisation; relates to the eployees. G4-LA5 Percentage of total workforce represented in foral joint anageentworker health and safety coittees that help onitor and advise on occupational health and safety progras VBV is a service provider with classic office operations. There is no elevated risk of accidents in the workplace. According to inforation provided by AUVA, there are no occupational diseases in our industry. G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeis, and total nuber of work-related fatalities, by region and by gender G4-LA7 Workers with high incidence or high risk of diseases related to their occupation VBV is a service provider with classic office operations. There is no elevated risk of accidents in the workplace. According to inforation provided by AUVA, there are no occupational diseases in our industry. G4-LA8 Health and safety topics covered in foral agreeents with trade unions VBV is a service provider with classic office operations. There is no elevated risk of accidents in the workplace. According to inforation provided by AUVA, there are no occupational diseases in our industry. Training and Education Ipact level: within the organisation; relates to the eployees. G4-LA9 Average hours of training per year per eployee by gender, and by eployee category G4-LA10 Prograes for skills anageent and lifelong learning that support the continued eployability of eployees and assist the in anaging career endings G4-LA11 Percentage of eployees receiving regular perforance and career developent reviews, by gender and by eployee category 9

10 Diversity and Equal Opportunity Ipact level: within the organisation; relates to the eployees and the Executive Board. G4-LA12 Coposition of governance bodies and breakdown of eployees per eployee category according to gender, age group, inority group ebership, and other indicators of diversity Equal Reuneration for Woen and Men Ipact level: within the organisation; relates to the eployees and the Executive Board. G4-LA13 Ratio of basic salary and reuneration of woen to en by eployee category, by significant locations of operation Supplier Assessent for Labour Practices G4-LA14 Percentage of new suppliers that were screened using labour practices criteria Suppliers in the classic sense do not play a very large role for VBV as a service provider. VBV s ost iportant suppliers are Österreichische Post and local printing copanies. The labour practices of the suppliers were not audited by VBV because it is assued that they coply with the high standards valid in Austria. If the concept of suppliers is broadened and the issuers of investent products are considered to be suppliers, this point is indeed aterial. The inforation regarding which criteria are taken into consideration and how copliance is audited can be found in the section entitled Sustainable Investent in the annual and sustainability report. G4-LA15 Significant actual and potential negative ipacts for labour practices in the supply chain and actions taken We presue that Österreichische Post and the local printing copanies all abide by the provisions set forth under labour laws. Therefore, VBV does not take any related actions. However, this point is likely aterial with respect to the investing activities. You can find inforation on this in the section entitled Sustainable Investent in the annual and sustainability report. Labour Practices Grievance Mechaniss Ipact level: within the organisation; relates to the eployees. 10

11 G4-LA16 Nuber of grievances about labour practices filed, addressed, and resolved through foral grievance echaniss Category Social Subcategory Huan Rights VBV is a service provider operating exclusively in Austria (location: Vienna). The subject of huan rights is not directly relevant for the Copany s business activities. As an exception to this rule, the Aspect of nondiscriination in particular discriination in the workplace is aterial also in countries with social standards and labour practices. However, the topic of huan rights is indeed aterial in the area of investent. You can find inforation on this in the section entitled Sustainable Investent in the annual and sustainability report. Investent G4-HR1 Total nuber and percentage of significant investent agreeents and contracts that include huan rights clauses or that underwent huan rights screening See inforation regarding the subcategory Huan Rights G4-HR2 Total hours of eployee training on huan rights policies or procedures concerning aspects of huan rights that are relevant to operations, including the percentage of eployees trained See inforation regarding the subcategory Huan Rights Non-discriination G4-HR3 Total nuber of incidents of discriination and corrective actions taken Freedo of Association and Collective Bargaining Ipact level: within the organisation; relates to the eployees. See inforation regarding the subcategory Huan Rights G4-HR4 Operations and suppliers identified in which the right to exercise freedo of association and collective bargaining ay be violated or at significant risk, and easures taken to support these rights See inforation regarding the subcategory Huan Rights Child Labour G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labour, and easures taken to contribute to the effective abolition of child labour Forced or Copulsory Labor See inforation regarding the subcategory Huan Rights 11

12 G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or copulsory labour, and easures to contribute to the eliination of all fors of forced or copulsory labour Security Practices See inforation regarding the subcategory Huan Rights G4-HR7 Percentage of security personnel trained in the organisation s huan rights policies or procedures that are relevant to operations See inforation regarding the subcategory Huan Rights Indigenous Rights G4-HR8 Total nuber of incidents of violations involving rights of indigenous peoples and actions taken Assessent G4-HR9 Total nuber and percentage of operations that have been subject to huan rights reviews or ipact assessents Supplier Huan Rights Assessent See inforation regarding the subcategory Huan Rights See inforation regarding the subcategory Huan Rights G4-HR10 Percentage of new suppliers that were screened using huan rights criteria See inforation regarding the subcategory Huan Rights G4-HR11 Significant actual and potential negative huan rights ipacts in the supply chain and actions taken See inforation regarding the subcategory Huan Rights Huan Rights Grievance Mechaniss G4-HR12 Nuber of grievances about huan rights ipacts filed, addressed, and resolved through foral grievance echaniss Category Social Subcategory Society Local Counities See inforation regarding the subcategory Huan Rights Ipact level: outside of the organisation; relates to the beneficiaries. G4-SO1 Percentage of operations with ipleented local counity engageent, ipact assessents and developent prograes VBV is a service provider operating exclusively in Austria (location: Vienna). G4-SO2 Operations with significant actual or potential negative ipacts on local counities FS13 Access points to financial services in low-populated or econoically disadvantaged areas VBV is a service provider operating exclusively in Austria (location: Vienna). 12

13 FS14 Initiatives to iprove access to financial services for disadvantaged people Anti-corruption G4-SO3 Total nuber and percentage of operations assessed for risks related to corruption and the significant risks identified Ipact level: within the organisation; relates to the eployees and the Executive Board. G4-SO4 Counication and training on anti-corruption policies and procedures G4-SO5 Confired incidents of corruption and actions taken Public Policy G4-SO6 Total value of political contributions by country and recipient/beneficiary Anti-copetitive Behaviour G4-SO7 Total nuber of legal actions for anti-copetitive behaviour, anti-trust, and onopoly practices and their outcoes Copliance G4-SO8 Monetary value of significant fines and total nuber of non-onetary sanctions for non-copliance with laws and regulations Supplier Assessent for Ipacts on Society Ipact level: inside and outside of the organisation; internally, this Aspect relates to the eployees and the Executive Board; externally, it relates to the political decision-akers. Ipact level: inside and outside of the organisation; internally, this Aspect relates to the eployees and the Executive Board; externally, it relates to the shareholders and decision-akers at corporate custoers. Ipact level: inside and outside of the organisation; internally, this Aspect relates to the eployees and the Executive Board; externally, it relates to the shareholders, investent partners and the decision-akers at corporate custoers. 13

14 G4-SO9 Percentage of new suppliers that were screened using criteria for ipacts on society Suppliers in the classic sense do not play a very large role for VBV as a service provider. VBV s ost iportant suppliers are Österreichische Post and local printing copanies. Their effects on the Copany are not exained by VBV. If the concept of suppliers is broadened and the issuers of investent products are considered to be suppliers, this point is indeed aterial. The inforation regarding which criteria are taken into consideration and how copliance is audited can be found in the section entitled Sustainable Investent in the annual and sustainability report. G4-SO10 Significant actual and potential negative ipacts on society in the supply chain and actions taken We presue that Österreichische Post and the local printers do not have any negative effects on the Copany. Therefore, VBV does not take any related actions. However, this point is likely aterial with respect to the investing activities. You can find inforation on this in the section entitled Sustainable Investent in the annual and sustainability report. Grievance Mechaniss for Ipacts on Society G4-SO11 Nuber of grievances about ipacts on society filed, addressed, and resolved through foral grievance echaniss Category Social Subcategory Product Responsibility Custoer Health and Safety G4-PR1 Percentage of significant product and service categories for which health and safety ipacts are assessed for iproveent Severance funds operate based on a legal andate. Their social function lies in the financial security and old-age pension of the beneficiaries. The decision regarding who is entitled to receive payent of the accrued contributions is not taken by the severance fund. Therefore, as a general rule, grievances regarding the nonpayent of vested pension rights are not addressed to us, but instead to the eployers or to the respective regional health insurer responsible for the collection of the preius. The services of VBV do not have any effects on the health and security of our custoers. 14

15 G4-PR2 Total nuber of incidents of noncopliance with regulations and voluntary codes concerning the health and safety ipacts of products and services during their life cycle, by type of outcoes The services of VBV do not have any effects on the health and security of our custoers. Product and Service Labelling G4-PR3 Type of product and service inforation required by the organisation s procedures for product and service inforation and labelling, and percentage of significant products and service categories subject to such inforation requireents G4-PR4 Total nuber of incidents of noncopliance with regulations and voluntary codes concerning product and service inforation and labelling, by type of outcoes G4-PR5 Results of surveys easuring custoer satisfaction Marketing Counications Ipact level: within the organisation; relates to the eployees. G4-PR6 Sale of banned or disputed products VBV does not produce any physical products. We take ethical/sustainable criteria into account with respect to our investing activities. You can find inforation on this in the section entitled Sustainable Investent in the annual and sustainability report. G4-PR7 Total nuber of incidents of noncopliance with regulations and voluntary codes concerning arketing counications, including advertising, prootion, and sponsorship, by type of outcoes Custoer privacy Ipact level: outside of the organisation; relates to the beneficiaries. G4-PR8 Total nuber of substantiated coplaints regarding breaches of custoer privacy and losses of custoer data Copliance Ipact level: inside and outside of the organisation; internally, this Aspect relates to the eployees and the Executive Board; externally, it relates to the shareholders, investent partners and the decision-akers at corporate custoers. 15

16 G4-PR9 Monetary value of significant fines for non-copliance with laws and regulations concerning the provision and use of products and services Product Portfolio (sector-specific Aspect) FS6 Percentage of the portfolio for business lines by specific region, size and by sector FS7 Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose. FS8 Monetary value of products and services designed to deliver a specific enviroental benefit for each business line broken down by purpose. Audit (sector-specific Aspect) Ipact level: outside of the organisation; relates to the issuers of investent products. This Indicator does not apply to this area of VBV (asset anageent). This Indicator does not apply to this area of VBV (asset anageent). Ipact level: inside and outside of the organisation; internally, this Aspect relates to asset anageent and risk anageent; externally, it relates to the research institutes, the VBV Ethics Coittee and ÖGUT. Active Ownership (sector-specific Aspect) Ipact level: inside and outside of the organisation; internally, this Aspect relates to the eployees and the Executive Board; externally, the VBV Ethics Coittee, financial service providers, research institutes and the issuers of investent products. FS10 Copanies held in the institution s portfolio with which the reporting organisation has interacted on enviroental or social issues FS11 Percentage of assets subject to positive and negative enviroental or social screening Legend: aterial less aterial not aterial 16

17 Inforation regarding the less iportant Perforance Indicators Category Enviroental VBV akes its greatest contribution to enviroental protection by investing based on clearly-defined ethical/sustainable criteria that also include enviroental Aspects. The section entitled Sustainable Investent in the 2015 annual and sustainability report contains ore detailed inforation regarding. In relation to these indirect ipacts, which we can influence over the lever of investent, the direct enviroental ipacts caused by us as a service provider with classic office operations is relatively low. Nevertheless, enviroental protection is not only an iportant atter in regards to investent. For instance, already back in 2009 we introduced an enviroental anageent syste based on ISO and thus anchored our enviroental responsibility in the operating process. In 2010, we expanded the existing enviroental anageent syste to include the specifications of the EMAS Regulation. Both anageent systes are regularly validated by external experts and contribute to the continuous iproveent of our operational enviroental protection. Our guiding enviroental principles include: We conserve all resources. We avoid unnecessary energy consuption. We take into account enviroental criteria when purchasing paper, office supplies, coputer equipent and printer products. We take enviroental and social aspects into account in our investent decisions. We want to reduce our CO 2 eissions. We ensure copliance with all legal requireents that are relevant for us. We undertake to constantly iprove our enviroental services. We foster enviroentally-friendly behaviour on the part of our eployees. We infor our stakeholders openly and transparently. 17

18 The following GRI indicators of the category Enviroental provide inforation on the perforance of VBV in the relevant operating enviroental areas. Further inforation regarding the anageent and the benefits related to our operational enviroental protection can be found in the 2015 annual and sustainability. G4-EN1 Materials used by weight or volue and G4-EN2 Percentage of aterials used that are recycled input aterials Paper consuption VBV s aterial purchasing is liited priarily to its own need for paper. In absolute nubers, our paper consuption increased considerably in the past two years, despite conservative use. On the one hand, this is due to the annually higher nuber of beneficiaries, while on the other hand, it is due to the fact that we have expanded our local custoer service. In the course of sales eetings, our custoers receive presentations and other inforation printed on paper. In 2015, 189,750 pieces of copy paper were used, aounting to 70 sheets for every 1,000 beneficiaries or 4,518 sheets per eployee Copy paper by volue Koentar [ASI1]: Zahlenforat bitte in allen Tabellen anpassen: per eployee for every 1,000 beneficiaries Zahlen: 1,000, Prozente: % (Dezialtrennung it Punkt und kein Leerzeichen zwischen Zahl und %) of which recycled paper of which bleachfree paper 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% For years, VBV Vorsorgekasse has used recycled paper. The share of recycling aterial with respect to paper (stationary, envelopes, copy paper) is 100%. Recycled paper is also used for account stateents and letters to custoers (around 1.9 illion sent in 2015). The 2015 annual report was printed in a carbon-neutral anner. For paper consuption outside of our organisation but on behalf of VBV, an approxiation was deterined in the course of calculating our CO 2 eissions in This aounted to 30.5 tonnes. 18

19 Online account users VBV offers beneficiaries the possibility of querying their account inforation online in a secured area. Whoever takes advantage of this option helps us to keep the paper consuption and letter ailing as low as possible. The nuber of custoers who query their account inforation in this anner online fell for the first tie in Two reasons can be cited for this. In order to increase data security, we asked the online account users to confir their registration and then answer a personal security question. Unfortunately, not all online users did this. We also cleaned our database. All users who have not paid any preius for at least two years and who are already fully retired were deleted fro our database. As at the end of 2015, VBV had 177,358 online account users Online account users G4-EN3 Energy consuption within the organisation Fuel Energy consuption within the organisation is deterined by the fuel consuption of the copany cars as well as by the need for heat energy (district heating) and electricity. Fuel consuption by the two copany cars aounted to a total of 3,073 litres of diesel in Therefore, consuption decreased slightly copared to Diesel consuption in litres Diesel consuption in kwh (ega joules) ( ) ( ) (98.899) ( ) ( ) CO 2 e in tonnes* 7,99 8,178 6,73 7,86 8,99 Euro class 5;5 5; 5 5; 5 4; 5 4; 4 * The calculation of CO 2 -equivalent eissions resulting fro the consuption of diesel fuel is based on the eission factor 2.63 kg/l. This factor is taken fro the GEMIS databank (v. 4.6) and does not reflect any indirect eissions fro preceding chains. Heat energy 19

20 VBV was unable to provide detailed inforation regarding its consuption of heat energy (district heating) because the invoice reflects the consuption of the entire office building. As at the reporting date 31 Deceber 2015, VBV Vorsorgekasse had rented an office space of 1, That is around 5% of the building s total floor area. During the process of calculating VBV s CO 2 -equivalent eissions that the Copany voluntary offset, the average annual heat energy consuption for an office building (142 kwh/ 2 ) was applied and ultiplied by the office space and the eission factor for district heating (0.13 kg/kwh). The direct CO 2 e-eissions thus calculated in connection with the heating of our office space consequently aount to 20.8 tonnes per year. Electricity Electricity is purchased fro the provider Energy Allianz Austria and currently also billed at a flat rate with the operating costs. To date, the landlord s Facility Manageent has been unable to provide any specific electricity consuption data for the entire building. Electricity is consued as a result of: air conditioning lighting ICT devices In 2012, the IT infrastructure of VBV Vorsorgekasse was converted entirely fro PCs to thin clients. This conversion saved around 1,300 kwh of electricity Electricity consuption by coputer equipent (excluding servers) in kwh* per eployee in kwh Electricity consuption by servers in kwh** CO 2 e eitted as a result in tonnes*** CO 2 e per eployee in tonnes ,68* 8,45* 6,96* 0,15 0,26 0,21 * The consuption of electronic data processing coponents is easured by sapling and extrapolated to the reporting period. The consuption of the 20

21 electronic data processing coponents reained unchanged in 2015, both with respect to nuber as well as to type. ** As a result of a technical conversion, the electricity consuption of the server has been easured since the second half of 2012 and included in the extrapolation. The discrepancies result fro the fact that the consuption is only easured for a short period of tie in the winter onths and annualised (no data is collected fro the suer onths, despite the elevated consuption for air conditioning). The server-related electricity consuption of VBV Vorsorgekasse was calculated proportionately, in particular because the server is used not only by the eployees of VBV. As a result of this conversion, only data collected since 2012 is coparable. *** The electricity ix has changed. The specific CO 2 e-eissions according to the provider aounted to: g/kwh in 2012; g/kwh in 2013; g/kwh in 2014 and g/kwh in

22 G4-EN4 Energy consuption outside of the organisation Energy consuption outside of the organisation arises as a result of upstrea and downstrea activities in connection with the business activities. For VBV as a service provider, the business trips taken by Executive Board ebers and eployees with vehicles or other eans of transportation not owned by VBV or leased by it (these are assigned to the Indicator G4-EN3 and reported there) as well as the eployee coutes are the only upstrea activities that entail a high level of energy consuption. In the area of downstrea activities, printing and ailing account stateents consue energy. Eployee coutes The ajority of our eployees coute to work using the public transportation provided by the City of Vienna in the interest of energy efficiency and enviroental protection. VBV prootes the use of public transportation. Since 1 January 2015, the Job Ticket associated with the Viennese lines has been financed for the eployees. An eission volue of 16.9 tonnes was calculated as the CO 2 e-eissions to be offset for eployee couting in That correspond to 19% of the calculated total eissions. Business travel The table below provides inforation on which eans of transportation in which volue was used by the Executive Board ebers and eployees of VBV for business travel Airplanes in k CO 2 e in tonnes* Passenger cars** in k CO 2 e in tonnes* Trains in k CO 2 e in tonnes* ,08 4,82 4,82 2,20 1, ,15 3,29 1,70 0,21 0, ,27 0,14 0 0,13 0,07 Total k

23 Total CO 2 e in tonnes* 13,51 8,25 6,52 2,54 2,33 * The following eission factors were applied for the calculation of the CO 2 - equivalent eissions resulting fro the consuption of fuel: 136.2g CO 2 /k (passenger cars); 380g CO 2 /k (airplanes); 40g CO 2 /k (trains). These factors were taken fro the website of the Enviroent Agency Austria (15 May 2014). ** This relates to the distances travelled with leased vehicles or passenger cars owned by eployees. This does not include trips taken with passenger cars owned by VBV, because the fuel consuption of the two copany cars is assigned to G4-EN3 and is therefore reported under that Indicator. Since we are constantly expanding the service provided for our custoers and in the interest of this are eeting ore often with our corporate custoers where they are located, the aount of business travel has risen considerably in the past few years. In order to keep the associated enviroental effects as low as possible, we drafted a travel policy in Depending on availability and reasonableness, the follow applies as a general rule: Trains (or other public transportation) are preferred over autoobiles and autoobiles are preferred over air travel. In addition, we have decided to offset the CO 2 - eissions incurred as a result of business travel through financial support for selected cliate protection projects. We have already carried out this CO 2 neutralisation retroactively for We also offset all CO 2 -eissions in 2015 by eans of Gold certificates. Printing and ailing Österreichische Post AG ails the account stateents, which are first transitted electronically to a printing copany, where they are printed, put into envelopes and sorted by zip code. Thanks to these logistics, the transport expense is kept as low as possible. The energy expense associated with these downstrea activities cannot be deterined. In order to calculate the CO 2 -eissions, the paper volue was ultiplied with the eission factor for recycled paper (680 g/kg paper). This results in an eission volue of tonnes CO 2 e for G4-EN15 Direct greenhouse gas (GHG) eissions (Scope 1) Direct greenhouse gas eissions resulting fro the fuel consuption of the two copany cars are incurred in connection with VBV s business activities. The fuel consuption and the eissions for 2015 are stated under G4-EN3. In order to neutralise our CO 2 -eissions, they are calculated each year by an independent institute (zukunftswerk eg) specialising in sustainable anageent and differentiated by scope. The calculation for 2015 was not yet copleted when this docuent was published. The figures stated below under this 23

24 Indicator and the two following GRI Perforance Indicators represent the CO 2 -eissions calculated for Scope 1 Source of eissions CO 2 e(t) % Stationary sources of cobustion 0,0 0,00% Coolants 0,0 0,00% Copany otor pool 8,1 9,08% Total Scope 1 8,1 9,08% G4-EN16 Energy indirect greenhouse gas (GHG) eissions (Scope 2) The indirect eissions related to the calculated electricity consuption of electronic data processing devices and the calculated heat energy consuption are stated under G4-EN3. Scope 2 Source of eissions CO 2 e(t) % Electricity 5,7 6,37% District heating 20,8 23,33% Total Scope 2 26,5 29,73% G4-EN17 Other indirect greenhouse gas (GHG) eissions (Scope 3) Inforation regarding the indirect eissions fro the ajor upstrea and downstrea activities (eployee coutes and business travel as well as printing and ailing) are stated under G4-EN4. Scope 3 Source of eissions CO 2 e(t) % Distance travelled by eployees to the workplace 16,9 18,92% Business trips 7,6 8,50% Water and effluents 0,3 0,36% Paper 20,7 23,24% Waste 0,1 0,15% Indirect eissions as a result of energy consuption Distances travelled to and fro the Copany by suppliers and service providers 8,6 9,64% 0,4 0,39% 24

25 Total Scope 3 54,6 61,20% G4-EN23 Total weight of waste by type and disposal ethod Household waste accuulated in the aount of around 21,000 litres per year (2270 kg) is separated, collected by the City of Vienna and processed (incineration, recycling, coposting, etc., following the standard procedures used by the city s waste anageent syste). The beverage storage coprises recyclable bottles. Waste paper aounts to approxiately 53,040 litres per year (4243 kg), which is also recycled. In 2015, there was no hazardous waste. Epty printer cartridges are collected over the sart cycle syste for recycling, picked up by the anufacturer and recycled. G4-EN30 Significant enviroental ipacts of transporting products and other goods and aterials for the organisation s operations, and transporting ebers of the workforce The energy consuption and the resulting CO 2 e eissions of copany cars was stated under G4-EN3. Inforation regarding the enviroental ipacts of business travel and the ailing of account stateents can be found in the disclosures regarding Indicator G4- EN4. 25

26 Category Social VBV s greatest ipact on the society in which we are ebedded and in which we operate lies in its contribution to the financial security of the people eployed in Austria. Thanks to our efforts to invest as conservatively and profitably as possible, we contribute to our beneficiaries long-ter and stable asset accuulation and thus to their old-age provision. This represents the social function of the Austrian severance funds that operate on the basis of the Austrian Corporate Staff and Self-Eployent Provision Act (BMSVG). In 2015, VBV generated an investent result of 1.93% and thus the best return of all severance funds. More detailed inforation regarding VBV s perforance can be found in the 2015 annual and sustainability report. But we also exert an influence on society through the nature of our investents. Based on our ethical/sustainable investent criteria, we ensure that the preius paid by our custoers are only invested in copanies or countries that operate with a view to their responsibility to society. The section entitled Sustainable Investent in the 2015 annual and sustainability report contains ore detailed inforation regarding. In addition to profitable and sustainable investent, our social responsibility includes in particular the creation and preservation of attractive jobs. Qualified, coitted and healthy eployees are a crucial requireent for our success. Therefore, VBV Vorsorgekasse AG fosters personnel anageent that focuses on the interests and qualities of the eployees. Detailed inforation regarding the anageent and the benefits related to the key eployee aspects can be found in the 2015 annual and sustainability report. The following GRI Indicators of the category Social provide inforation regarding VBV s perforance in the relevant, but coparatively less aterial Aspects. G4-LA2 Benefits provided to full-tie eployees that are not provided to teporary or part-tie eployees, by significant locations of operation There is no difference in the benefits offered by VBV to full and part-tie eployees. There are unifor rules for all eployees governing pension provisions, flexible working hours, healthcare insurance and parental part-tie work. 26

27 G4-LA3 Return to work and retention rates after parental leave, by gender Nuber of eployees who can take parental leave Nuber of eployees in parental leave Nuber of eployees who have returned to work after parental leave Nuber of eployees who did not return to work after parental leave Rate of returning eployees in percent Nuber of eployees still eployed one year after returning fro parental leave Nuber of eployees no longer eployed one year after returning fro parental leave Rate of retention in percent f = feale, = ale, t = total f t f t f t G4-LA4 Miniu notice periods regarding operational changes, including whether these are specified in collective agreeents There are no collectively agreed notification deadlines, however, eployees of VBV proptly receive inforation on current developents and any operational changes. For instance, eployees are infored of the results and decisions taken in the eeting within a few days but usually by the next day after every Supervisory Board eeting (at least four ties a year). G4-LA10 Prograes for skills anageent and lifelong learning that support the continued eployability of eployees and assist the in anaging career endings We proote the advanced training and further education of the eployees. The training opportunities offered by the VBV Acadey serve the further specialised education and are basically geared to all eployees, regardless of their age, gender, or length of service. The eployees have and take advantage of the opportunity to select a portion of the annual advanced training hours based on their own needs. The easures 27

28 designed to enhance individual expertise are agreed during the eployee orientation eetings. In the event of terination, the eployees benefit on the one hand fro the longer period of notice copared to the period provided under the collective bargaining agreeent for banks. On the other hand, we offer individually-tailored social copensation plans in order to support the eployees. G4-LA16 Nuber of grievances about labour practices filed, addressed, and resolved through foral grievance echaniss There were no grievances about labour practices filed in the reporting period. G4-HR3 Total nuber of incidents of discriination and corrective actions taken There were no incidents of discriination in the reporting period. G4-SO6 Total value of political contributions by country and recipient/beneficiary There were neither any direct nor any indirect financial contributions or contributions-in-kind to politicians or political parties in the reporting period. G4-SO7 Total nuber of legal actions for anti-copetitive behaviour, anti-trust, and onopoly practices and their outcoes There were no violations of anti-copetitive provisions in the reporting period. G4-PR3 Type of product and service inforation required by the organisation s procedures for product and service inforation and labelling, and percentage of significant products and service categories subject to such inforation requireents VBV is legally obligated to send an account stateent to all beneficiaries once a year. In addition, both VBV s webpage as well as its printed aterial in general and in particular the contracts include all relevant 28

29 inforation regarding the organisation s services. The large nuber of sales partners (branding partners and brokers) akes it possible to provide extensive product inforation locally aost everywhere in Austria. VBV lives by the principle of openness and insists on the greatest possible transparency in its relationships with custoers and partners. All duties to provide inforation based on the law are fulfilled as part of the annual account stateent. In addition, we strive to provide extensive additional inforation. Soe exaples include: Integrated Annual and Sustainability Report VorsorgeINFO (total circulation of ore than 2.8 illion) Newsletter (issued quarterly by e-ail) Hoepage Press releases Custoer events Participation in trade fairs Investent syposius Custoer appointents (upon request) G4-PR4 Total nuber of incidents of non-copliance with regulations and voluntary codes concerning product and service inforation and labelling, by type of outcoes There were no such violations in the reporting period. G4-PR5 Results of surveys easuring custoer satisfaction The high level of satisfaction of our custoers is a key factor of success for VBV. Therefore, we conduct an annual survey to gauge the satisfaction of our custoers and to ascertain their concerns and desires. The feedback helps us to aintain the level of our service quality and increase it even further. The beneficiaries (eployees and self-eployed persons) were surveyed once again in 2015 regarding the quality of our services by eans of a questionnaire that, on the one hand, was sent directly to the custoers enclosed with their account 29

30 stateent and which, on the other hand, could also be found on the Copany s website. VBV received around 320 copleted surveys in The evaluation found that the ajority of the custoers are satisfied with VBV s activities and services. The results of the survey are presented in detail below. Question 1: I a satisfied with the services provided by VBV Vorsorgekasse. 92.6% of the respondents were satisfied with the services provided by VBV. That is a slight increase over the previous year. Only 2.5 percent indicated that they were not satisfied with the services provided by VBV. Unfortunately, the reasons were not always provided in the case of negative ratings. Soe coplaints relate to the new registration for the online account however, this was necessary due to legal requireents. In soe cases, a negative rating was related to individual circustances, such as a payent to the beneficiary being prevented due to the short length of tie in which preius were paid in to the fund. Even in these cases, the Austrian Corporate Staff and Self-Eployent Provision Act (BMSVG) does not provide the severance funds with any flexibility to accoodate the custoers requests. Frage 1 Question 1 Mit Service zufrieden Satisfied with the service Sehr zufrieden Very satisfied Zufrieden Satisfied Etwas zufrieden Soewhat satisfied Nicht zufrieden Not satisfied Question 2: I find all the inforation regarding y old-age provision on the newly designed hoepage 30

31 With this question, 91% of the respondents confired the userfriendliness of the hoepage; the website therefore received a slightly better rating than in % of the respondents were of the opinion that VBV could iprove its hoepage. We plan to redesign and restructure the hoepage in Frage 2 Question 2 Mit Hoepagestruktur zufrieden Satisfied with the structure of the hoepage Sehr zufrieden Very satisfied Zufrieden Satisfied Etwas zufrieden Soewhat satisfied Nicht zufrieden Not satisfied Question 3: I a aware that after registering to the new online account an e-ail is sent iediately after the account stateent data is updated. Unfortunately, aost 70% of our custoers were unaware of this special service. This feature will be better advertised on the hoepage and in the inforational brochures in the current financial year. Frage 3 Question 3 Internetkonto it Sofortbenachrichtigung Online account with iediate notification 31

32 Gewusst Nicht gewusst Aware Unaware Question 4: Sustainable investent and responsibility for the enviroent and society are very iportant to e! Therefore, I would like for y account balance to be invested sustainably. With an approval rating of nearly 88% (increase of ore than 1 per cent over the previous year) it can also be seen here that the large ajority of the beneficiaries consider sustainable, open and transparent investent to be iportant and thereby confir the philosophy practised by the Copany since it was founded. Only 5% of our custoers consider a sustainable investent to be uniportant. Koentar [ASI2]: Bitte prüfen, ob die Aussagen tatsächlich "zufrieden" und nicht "wichtig" usw. lauten sollen (geäß der Frage). Wenn nicht, dann bitte: Very iportant Iportant Soewhat iportant Not iportant Frage 4 Question 4 Nachhaltigkeit ist wichtig Sustainability is iportant to e Sehr zufrieden Very satisfied Zufrieden Satisfied Etwas zufrieden Soewhat satisfied Nicht zufrieden Not satisfied Question 5: I a aware that VBV reduced its regular adinistrative costs as at 1 January The custoers were asked about the ipleented cost reduction in the questionnaire for Unfortunately, only around onethird of our custoers were aware that VBV had reduced its adinistrative expenses. 32

33 Frage 5 Question 5 Kostenreduktion Cost reduction Gewusst Aware Nicht gewusst Unaware Question 6: I can transfer y account balance at other severance funds to y current account at VBV Vorsorgekasse after three years. 48.3% of the respondents and therefore nearly 5% ore than in the previous year knew that severance balances can be transferred to the current severance fund after three years. Our regularly provided inforation regarding the possibility of collecting all account balances in one severance fund is apparently having an effect. In 2016, we will include a revised and custoer-friendly for on bundling the preius with the account stateent. Frage 6 Übertragung nach 3 Jahren öglich 51,7 48,3 gewusst nicht gewusst Frage 6 Question 6 Übertragung nach 3 Jahren öglich Transfer possible after three years Gewusst Aware Nicht gewusst Unaware 33