Measurable Skill Gains

Transcription

1 North Carolina Title II Adult Education Provider Comprehensive Report on Measurable Skill Gains Based on Federal reporting requirements associated with:

2 North Carolina Title II Adult Education Provider Comprehensive Report on Measurable Skill Gains December 2018 NORTH CAROLINA COMMUNITY COLLEGE SYSTEM Peter Hans, President Jennifer Haygood, Chief of Staff RESEARCH & PERFORMANCE MANAGEMENT Bill Schneider, Associate Vice President Dr. Katie Bao, Planning and Research Associate Dr. Ashley Sieman, Director of Program Evaluation Bob Hemond, Education Research Analyst 12/12/18 CONTENTS INTRODUCTION 1 REPORT DESCRIPTIONS 2 MEASURABLE SKILL GAINS METHODOLOGY 4 ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS 5 INDIVIDUALS SERVED REACHING PARTICIPANT STATUS BY ENTRY EDUCATIONAL FUNCTIONING LEVEL 9 AGE AND GENDER DISTRIBUTION OF PARTICIPANTS 13 RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS 17 HIGHEST EDUCATIONAL LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS 21 TOTAL HOUR DISTRIBUTION OF PARTICIPANTS 25 OVERALL OUTCOMES 29 PROVIDER MEASURABLE SKILL GAINS AND PARTICIPANT AVERAGE TOTAL HOURS OF ATTENDANCE 32 AVERAGE PARTICIPANT TOTAL HOURS BY EDUCATIONAL FUNCTIONING LEVEL 33 PARTICIPANT POST-TEST RATE BY ENTRY EDUCATIONAL FUNCTIONING LEVEL 37 PARTICIPANT POST-TEST SUCCESS RATE BY ENTRY EDUCATIONAL FUNCTIONING LEVEL 41 MEASURABLE SKILL GAINS SUMMARY RESULTS BY EDUCATIONAL FUNCTIONING LEVEL 45 PROPORTION OF PERIODS OF PARTICIPATION BY MEASURABLE SKILL GAIN TYPE 49 PROPORTION OF MEASURABLE SKILL GAINS BY GAIN TYPE 52 OVERALL OUTCOMES BY EDUCATIONAL FUNCTIONING LEVEL 55 ADULT BASIC EDUCATION LEVEL 1 OUTCOMES 56 ADULT BASIC EDUCATION LEVEL 2 OUTCOMES 58 ADULT BASIC EDUCATION LEVEL 3 OUTCOMES 60 ADULT BASIC EDUCATION LEVEL 4 OUTCOMES 62 ADULT BASIC EDUCATION LEVEL 5 OUTCOMES 64 ADULT BASIC EDUCATION LEVEL 6 OUTCOMES 66 ENGLISH AS A SECOND LANGUAGE LEVEL 1 OUTCOMES 68 ENGLISH AS A SECOND LANGUAGE LEVEL 2 OUTCOMES 70 ENGLISH AS A SECOND LANGUAGE LEVEL 3 OUTCOMES 72 ENGLISH AS A SECOND LANGUAGE LEVEL 4 OUTCOMES 74 ENGLISH AS A SECOND LANGUAGE LEVEL 5 OUTCOMES 76 ENGLISH AS A SECOND LANGUAGE LEVEL 6 OUTCOMES 78 OVERALL OUTCOMES FOR PARTICIPANTS IN AND NOT IN CORRECTIONAL FACILITIES 81 OUTCOMES FOR PARTICIPANTS IN CORRECTIONAL FACILITIES 82 OUTCOMES FOR PARTICIPANTS NOT IN CORRECTIONAL FACILITIES 84 OVERALL OUTCOMES FOR PARTICIPANTS WITH AND WITHOUT DISABILITIES 87 OUTCOMES FOR PARTICIPANTS WITH DISABILITIES 88 OUTCOMES FOR PARTICIPANTS WITHOUT DISABILITIES 90 FOLLOW-UP OUTCOMES EMPLOYMENT AND SECONDARY CREDENTIAL/ POSTSECONDARY ENROLLMENT 93

3 INTRODUCTION Section 116 of WIOA establishes accountability indicators and reporting requirements to assess the effectiveness of states and local areas in achieving positive outcomes for individuals served by the workforce development system s core programs (Program Memorandum OCTAE 17-2). Title ll, the Adult Education and Family Literacy Act (AEFLA), requires states to collect and report data on adult education student outcomes to the National Reporting System (NRS) ( NCCCS is required to submit annual reports to the Department of Education (DOE) to comply with WIOA reporting requirements. NCCCS Research and Performance Management staff report NC data through the NRS. Under WIOA there are three primary indicators of performance. Measurable skill gains: Achieved for participants by earning an educational functioning level gain or by the attainment of a secondary school diploma or its recognized equivalent. Employment indicators: A follow-up outcome that evaluates participant employment rate 2 nd quarter after exit, median earnings 2 nd quarter after exit, and employment rate 4 th quarter after exit. Credential attainment indicators: A follow-up outcome that evaluates post-secondary credential attainment for participants co-enrolled in adult and postsecondary education or attainment of recognized secondary school diploma with employment or entry into a postsecondary education or training program within one year of exit, for participants enrolled at the secondary level who did not previously possess a secondary school diploma. This report provides detailed outcome data associated with measurable skill gains for 2018 participants and other measures associated with the timely progression of basic skills students. Follow-up outcomes for 2017 exiters related to employment and credential attainment are also provided. Measurable Skill Gains (MSG) Level of Performance For the program year, the North Carolina AEFLA negotiated level of performance was a state-wide measurable skill gain rate of 38%. In North Carolina, annual baseline levels of success for providers are set at 80% of the state s goal (30.4%). Excellence levels are set at the state goal plus half of the distance between the baseline and state goal (41.8%). Color indicators and shapes represent various levels of performance: Met or exceeded the excellence level Above state goal, but below the excellence level Above the baseline level, but below state goal Below the baseline level Color Gradients To assist in identifying areas of strength and weakness and levels of concentration, color gradients are provided throughout the report. These are based on comparing results between providers within a specific category. Green represents high outcomes while red represents low outcomes. Dark grey represents high concentration while white represents low. The color scales are below. 10 Percentile Median 90 Percentile 1

4 REPORT DESCRIPTIONS Individuals Served Individuals who received Adult Education and Family Literacy Act (AEFLA) services during the program year. Entry Educational Functioning Level (EFL) The entry EFL is determined based on the initial evaluation according to NRS and state guidelines (NRS CCR Assessment Policy Manual). The EFLs are Adult Basic Education (ABE) levels 1-6 and English as a Second Language (ESL) Levels 1-6. Program Year: The program year is from July 1 to June 30. This report focuses on program year which includes data on students served between July 1, 2017 and June 30, Follow-up outcomes are reported for exiters from program year Periods of Participation (POP or POPs) (MSG Denominator) A POP refers to the period in which an individual receives 12 or more hours of service without a break in service or without a future service date, per the state guidelines. If an individual has a break in service of more than 90 days and no future service date and returns to receive additional services during the program year, a new period of participation is established, per NRS and state guidelines. Individuals may have more than one POP during a program year. A POP can cross program years. Participant An individual in an AEFLA program who has received at least 12 hours of service in a POP. Retention Percentage of individuals served reaching participant status during the program year. Highest Education Level at Entry The highest education level or credential attained for the student at program entry. Country of Last School Attended US if the student last attended school in a US-based school which includes any of the 50 states, US territories, or schools on a US Military Base. Non-US if the student last attended school in a facility or country not consider to be part of US-based schools. Total Hours Total hours of service within the program year for participants. Includes participant hours and reportable hours. Measurable Skill Gains (MSG) or Participant POP MSG Includes an EFL gain through pre-post testing, entry into postsecondary education after program exit, awarding of AHS credits for progression from ABE Level 5 to ABE Level 6, or receipt of a secondary credential. Only one MSG is reported for each POP. If an individual achieved multiple gains during a POP, the MSG credit is awarded based on the latest gain. MSG categories follow: EFL MSG EFL gains can be achieved through pre- and post-testing, AHS credits, and entry into postsecondary education or training after exit. Post-test Participant scored high enough on the posttest to be placed into a higher EFL. AHS Credits Participant with an entry EFL of ABE 5 and less than 75% of required AHS credits who obtained enough AHS credits to exceed the 75% threshold. Postsecondary Enrollment Participant left the program and was found to have enrolled in a curriculum program at a post-secondary institution or in continuing education program offered by NCCCS that meets the state guidelines. Post-secondary enrollment was determined based on data matching with NCCCS data and data from the National Student Clearinghouse. Secondary Attainment MSG Attainment of high school equivalency or graduation from an AHS program. High School Equivalency (HSE) Participant passed an exam administered by a recognized agency. (Examples are: GED, HiSet and TASC) Adult High School Graduate (AHS Grad) Participant graduated with a secondary school diploma. MSG Total The proportion of POPs in which there was a MSG. 2

5 Post-Test Rate: The number of participants who were post-tested (numerator) divided by the number of participants who were at a level and in a program eligible for post-testing (denominator). in the Adult High School (AHS) program or participants without a pre-test lower than ABE 6 are not eligible for post-testing and are excluded. Post-Test Success: The number of eligible participants who were post-tested (numerator of post-test rate) who achieved a higher EFL as a result of at least one post-test. in Correctional Facilities A participant who received services at a while incarcerated during the program year. with Disabilities A participant who indicated that he/she has any disability as defined by the Americans with Disabilities Act (42 U.S.C ). Follow-Up Outcomes: Follow-up outcomes are assessed for all prior year exiters, including those with missing Social Security numbers or other missing data. Follow-up outcomes are assessed based on data matching to NCCCS Curriculum and Continuing Education enrollment records, National Student Clearinghouse curriculum and credential records and NC Department of Commerce wage data Exiters during the program year who did not continue into the program year. Matched Employment Q2 after Exit who exited during the program year who were found to have a NC wage record of employment (as reported by the NC Department of Commerce) during the second quarter after exit. Median Q2 Earnings The median earnings of participants who were found to have NC wage records (as reported by the NC Department of Commerce) during the second quarter after exit. Exiters with Secondary Attainment who exited in the program year who were enrolled in a secondary level program (ASE) and did not possess secondary level credential or equivalent at entry (Highest Ed Level at Entry less than high school graduate), excluding incarcerated individuals under section 225 who exited the AELFA program but are still incarcerated. Secondary Credential with Postsecondary Enrollment Exiters from the program year with secondary attainment, who attained a secondary school diploma/recognized equivalent and enrolled in postsecondary education or training within one year of exit. Post-Secondary Credential Attainment who exited during the program year who achieved a postsecondary credential while co-enrolled in adult and postsecondary education, for participants enrolled at the secondary level who did not previously possess a secondary school diploma. 3

6 MEASURABLE SKILL GAINS METHODOLOGY Description The percentage of participant periods of participation (POPs) associated with a measurable skill gain. Calculation Denominator: Number of POPs as determined by an individual receiving 12 or more hours of service without a break in service or future service date. If an individual has a gap in service of more than 90 days and no future service date, and returns during the program year, a new period of participation is established, per NRS and state guidelines. Numerator: Based on the denominator, number achieving one of the following gains: Post-test: Scored high enough on a post-test to place into a higher EFL within the POP. Adult High School Credit: Entered the program with less than 75% of required AHS credits and obtained enough AHS credits to put them over the 75% threshold during the program year. Secondary school diploma or equivalent: Attainment of a secondary school diploma or other high school equivalency during the program year. Post-Secondary Enrollment: Exited the program during the program year and was found to have enrolled in a post-secondary institution after exit and prior to the end of the program year. Data Sources Literacy, Adult, and Community Education System (LACES) Literacy Education Information System (LEIS) annual data file National Student Clearinghouse Additional Details An individual s entering EFL is determined based on the individual s performance on the first NRS approved test(s) taken during the program year or based on AHS credits. Per NRS and state guidelines, initial placement for non-ahs students is based on the lowest EFL of the test(s) given within 3 days of the first test for the program year. A pre-test is considered if it occurs up to 90 days prior to the program year or the student s start date within the program year. Excellence level: 41.8% State Goal: 38.0% Baseline level: 30.4% 4

7 ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS, Other 118 ESL6 3,471 ESL5 4,459 ESL4 5,250 ESL3 4,496 ESL2 2,652 ESL1 3,080 ABE6 4,818 ABE5 7,994 ESL6 3,057 ESL5 3,854 ESL4 4,474 ESL3 3,795 ESL2 2,236 ESL1 2,534 ABE6 3,827 ABE5 6,791 ABE4 13,507 ABE4 11,027 ABE3 13,799 ABE3 11,132 ABE2 5,600 ABE2 4,688 ABE1 2,926 ABE1 2,616 Served 5

8 ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS, identify subgroup concentrations. ** Includes those with no placement records and ESL 6 Completers Individuals Served Adult Basic and Secondary Education Levels English as a Second Language Levels North Carolina Total 72,170 4% 8% 19% 19% 11% 7% 4% 4% 6% 7% 6% 5% 0% 60,031 4% 8% 19% 18% 11% 6% 4% 4% 6% 7% 6% 5% Alamance CC 1,584 2% 9% 22% 17% 7% 6% 13% 5% 7% 6% 5% 2% 0% 1,394 2% 9% 23% 17% 7% 6% 11% 5% 7% 6% 5% 2% Asheville-Buncombe TCC 1,655 6% 3% 15% 21% 13% 5% 1% 3% 7% 10% 8% 8% 0% 1,370 8% 3% 14% 20% 13% 4% 1% 3% 7% 10% 9% 8% Beaufort County CC 600 5% 7% 34% 25% 7% 4% 2% 1% 3% 5% 5% 3% 0% 384 2% 9% 39% 27% 6% 3% 1% 1% 2% 3% 4% 3% Bladen CC 304 8% 10% 15% 11% 31% 12% 1% 1% 4% 6% 1% 1% 0% 261 9% 11% 14% 11% 32% 11% 1% 1% 3% 7% 0% 1% Blue Ridge CC 938 1% 10% 24% 22% 13% 7% 1% 2% 4% 7% 5% 4% 0% 651 1% 9% 25% 21% 12% 7% 1% 3% 4% 8% 6% 4% Blue Ridge Literacy Council 82 1% 5% 9% 12% 6% 9% 2% 7% 7% 10% 13% 17% 1% 80 1% 5% 9% 13% 6% 9% 3% 8% 8% 9% 14% 18% Brunswick CC % 9% 16% 12% 18% 11% 0% 0% 5% 4% 1% 1% 0% % 9% 15% 12% 17% 12% 0% 0% 4% 3% 1% 1% Brunswick County Literacy 154 5% 5% 13% 27% 5% 2% 2% 0% 10% 13% 5% 3% 12% 96 4% 5% 11% 32% 7% 3% 1% 0% 11% 13% 7% 4% Burke County Literacy Council 111 1% 1% 1% 1% 0% 0% 13% 11% 23% 23% 11% 14% 2% 71 1% 1% 1% 1% 0% 0% 17% 7% 23% 21% 8% 18% Caldwell CC and TI 846 6% 6% 17% 22% 17% 14% 1% 1% 3% 5% 5% 4% 0% 674 8% 6% 18% 22% 17% 13% 1% 1% 2% 5% 4% 4% Cape Fear CC 1,751 2% 11% 14% 10% 19% 12% 2% 3% 8% 6% 5% 6% 0% 1,457 2% 12% 14% 10% 19% 12% 2% 3% 8% 6% 5% 7% Cape Fear Literacy 307 4% 10% 18% 18% 6% 0% 2% 3% 8% 11% 10% 7% 3% 187 5% 11% 18% 17% 9% 0% 3% 3% 7% 11% 11% 7% Carteret CC 422 6% 8% 16% 24% 21% 14% 0% 3% 4% 2% 2% 0% 0% 357 7% 8% 15% 25% 22% 15% 0% 1% 3% 2% 3% 0% Catawba Valley CC 1,174 2% 6% 19% 23% 13% 8% 1% 1% 5% 8% 8% 6% 0% 905 3% 6% 16% 21% 13% 8% 1% 1% 6% 9% 9% 7% Central Carolina CC 1,761 2% 4% 15% 18% 17% 7% 13% 9% 4% 5% 4% 3% 0% 1,553 2% 4% 16% 18% 18% 7% 10% 9% 4% 5% 4% 3% Central Piedmont CC 6,218 2% 6% 17% 12% 5% 3% 6% 5% 13% 12% 11% 7% 0% 5,293 2% 5% 15% 11% 5% 3% 6% 6% 14% 13% 12% 8% Cleveland CC 138 1% 12% 27% 17% 17% 7% 0% 0% 2% 4% 6% 7% 0% 134 1% 12% 27% 17% 18% 7% 0% 0% 2% 3% 6% 6% Coastal Carolina CC 1,198 1% 5% 22% 29% 20% 12% 0% 1% 2% 2% 4% 3% 0% 1,046 1% 5% 23% 29% 20% 11% 0% 1% 2% 2% 4% 3% College of the Albemarle 574 2% 5% 17% 21% 27% 14% 0% 1% 2% 6% 3% 2% 0% 472 2% 5% 18% 22% 29% 14% 0% 1% 1% 4% 2% 3% Craven CC 523 3% 12% 29% 24% 9% 5% 2% 1% 2% 4% 3% 6% 0% 432 3% 13% 28% 25% 8% 5% 2% 1% 2% 4% 3% 6% Craven Literacy Council 128 0% 2% 1% 3% 1% 2% 5% 10% 24% 26% 13% 13% 1% 110 0% 3% 0% 4% 1% 2% 5% 7% 25% 27% 13% 15% Davidson County CC 1,319 1% 10% 25% 31% 14% 7% 0% 0% 1% 4% 3% 3% 0% 1,265 1% 10% 25% 31% 14% 7% 0% 0% 1% 4% 3% 3% Durham County Literacy Council 241 3% 1% 6% 13% 2% 0% 7% 7% 15% 21% 13% 11% 1% 236 3% 1% 6% 13% 2% 0% 7% 7% 16% 20% 14% 11% Durham TCC 2,623 2% 11% 16% 12% 6% 2% 3% 3% 10% 14% 11% 10% 0% 1,991 2% 10% 15% 11% 6% 2% 3% 3% 10% 15% 12% 11% Edgecombe CC % 9% 26% 26% 18% 6% 0% 0% 1% 1% 0% 0% 0% % 9% 25% 24% 19% 5% 0% 0% 1% 1% 0% 0% Fayetteville TCC 3,977 2% 5% 13% 27% 24% 12% 1% 2% 4% 3% 4% 4% 0% 3,587 2% 5% 13% 27% 25% 12% 1% 1% 3% 3% 3% 4% Forsyth TCC 2,482 7% 8% 19% 12% 7% 6% 16% 6% 5% 6% 5% 2% 0% 1,859 9% 8% 18% 9% 7% 5% 16% 7% 6% 7% 6% 2% Gaston College 1,259 1% 4% 18% 23% 23% 17% 0% 0% 3% 5% 3% 3% 0% 1,073 1% 4% 18% 24% 23% 16% 0% 0% 3% 5% 3% 3% Gaston Literacy Council, Inc % 3% 5% 5% 0% 0% 33% 15% 12% 16% 8% 3% 0% 193 0% 1% 3% 5% 0% 0% 33% 15% 13% 19% 9% 4% Guilford TCC 4,033 4% 6% 15% 12% 5% 3% 6% 4% 11% 14% 10% 10% 0% 3,457 5% 7% 15% 12% 5% 3% 6% 4% 11% 14% 10% 10% Halifax CC 410 3% 10% 23% 31% 20% 6% 3% 1% 1% 0% 0% 0% 0% 298 3% 12% 21% 31% 21% 7% 2% 1% 2% 0% 0% 0% Haywood CC % 3% 16% 20% 9% 27% 0% 0% 1% 1% 3% 1% 0% 262 1% 5% 24% 27% 13% 21% 0% 0% 1% 2% 5% 1% Isothermal CC 504 1% 6% 19% 22% 19% 21% 0% 0% 2% 3% 4% 3% 0% 380 1% 7% 14% 21% 22% 21% 0% 0% 2% 4% 4% 4% James Sprunt CC 308 5% 12% 19% 19% 19% 6% 0% 2% 8% 8% 1% 2% 0% 244 6% 11% 20% 19% 20% 7% 0% 1% 5% 8% 1% 2% Johnston CC 1,078 2% 11% 21% 18% 7% 7% 1% 3% 8% 11% 6% 5% 0% 769 3% 13% 22% 18% 6% 4% 1% 2% 7% 12% 7% 5% Lenoir CC 1,369 7% 10% 27% 27% 12% 3% 2% 1% 3% 3% 2% 2% 0% 1,181 6% 10% 27% 28% 14% 3% 1% 1% 3% 3% 2% 3% Literacy Council of Buncombe County 329 4% 1% 3% 6% 2% 1% 1% 4% 17% 19% 24% 14% 3% 270 5% 1% 3% 6% 2% 1% 1% 4% 16% 19% 26% 16% Literacy Council of Union Co. 95 4% 5% 6% 2% 0% 0% 1% 3% 13% 26% 19% 20% 0% 85 5% 6% 5% 2% 0% 0% 1% 4% 14% 26% 19% 19% Other** Adult Basic and Secondary Education Levels English as a Second Language Levels 6

9 ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS, identify subgroup concentrations. ** Includes those with no placement records and ESL 6 Completers Individuals Served Adult Basic and Secondary Education Levels English as a Second Language Levels North Carolina Total 72,170 4% 8% 19% 19% 11% 7% 4% 4% 6% 7% 6% 5% 0% 60,031 4% 8% 19% 18% 11% 6% 4% 4% 6% 7% 6% 5% Other** Adult Basic and Secondary Education Levels English as a Second Language Levels Literacy Volunteers of America-Pitt County 21 10% 38% 19% 19% 10% 5% 0% 0% 0% 0% 0% 0% 0% 21 10% 38% 19% 19% 10% 5% 0% 0% 0% 0% 0% 0% Martin CC % 9% 21% 37% 11% 4% 0% 0% 1% 2% 2% 0% 0% % 10% 19% 35% 11% 4% 0% 0% 1% 2% 1% 0% Mayland CC 714 9% 11% 29% 25% 10% 7% 0% 1% 2% 2% 2% 2% 0% % 10% 30% 24% 12% 7% 0% 1% 2% 2% 2% 2% McDowell TCC 441 8% 13% 27% 22% 9% 6% 1% 1% 4% 3% 4% 2% 0% 362 9% 15% 27% 21% 9% 6% 1% 1% 4% 2% 4% 1% Mitchell CC 815 5% 9% 25% 18% 7% 6% 1% 1% 6% 8% 7% 7% 0% 649 6% 9% 27% 17% 6% 3% 1% 1% 6% 9% 7% 6% Montgomery CC % 8% 19% 34% 8% 6% 0% 0% 3% 5% 2% 2% 0% % 8% 18% 35% 8% 6% 0% 0% 2% 6% 2% 1% Motheread, Inc % 1% 3% 17% 25% 21% 7% 6% 3% 4% 5% 2% 6% 223 0% 1% 3% 17% 27% 23% 7% 6% 3% 4% 6% 2% Nash CC 604 2% 9% 31% 29% 5% 4% 5% 4% 5% 3% 2% 1% 0% 492 3% 9% 28% 27% 5% 3% 7% 4% 6% 3% 2% 1% Orange County Literacy Council 433 1% 2% 5% 7% 3% 2% 4% 3% 22% 20% 17% 11% 3% 281 1% 2% 5% 9% 4% 2% 2% 3% 23% 21% 16% 12% Pamlico CC 122 5% 11% 40% 26% 10% 7% 0% 0% 0% 0% 0% 0% 0% 108 6% 12% 41% 25% 11% 6% 0% 0% 0% 0% 0% 0% Piedmont CC 485 5% 12% 22% 42% 11% 3% 0% 0% 1% 2% 1% 1% 0% 433 4% 11% 22% 42% 12% 3% 0% 0% 2% 2% 1% 1% Pitt CC 1,273 2% 7% 31% 25% 7% 4% 1% 2% 4% 5% 8% 6% 0% 999 2% 7% 29% 24% 8% 3% 1% 1% 4% 7% 8% 7% Randolph CC 1,046 5% 6% 19% 17% 14% 5% 13% 5% 4% 4% 6% 1% 0% 810 7% 7% 17% 16% 14% 5% 14% 5% 5% 4% 6% 1% Reading Connections, Inc % 14% 12% 8% 2% 1% 10% 9% 16% 15% 7% 2% 1% 427 4% 14% 9% 8% 2% 1% 11% 9% 17% 15% 8% 2% Richmond CC 1,105 4% 5% 17% 25% 24% 11% 2% 1% 3% 3% 3% 3% 0% 918 4% 5% 18% 24% 23% 11% 2% 1% 3% 3% 3% 3% Roanoke Chowan CC 192 5% 18% 29% 30% 7% 5% 0% 0% 1% 3% 1% 1% 0% 172 6% 18% 27% 32% 6% 5% 0% 0% 0% 3% 1% 1% Robeson CC % 16% 21% 17% 6% 2% 1% 1% 5% 10% 5% 3% 0% % 15% 22% 16% 6% 3% 1% 1% 4% 10% 5% 3% Rockingham CC 498 2% 10% 32% 26% 7% 4% 7% 4% 2% 3% 2% 1% 0% 462 2% 10% 33% 24% 8% 5% 6% 3% 2% 3% 2% 1% Rowan-Cabarrus CC 1,496 4% 9% 25% 20% 9% 3% 2% 3% 5% 8% 8% 4% 0% 1,338 4% 9% 25% 20% 9% 2% 2% 2% 5% 8% 8% 5% Sampson CC 785 5% 21% 24% 18% 6% 1% 0% 1% 6% 6% 7% 4% 0% 738 6% 21% 25% 19% 6% 1% 0% 0% 5% 6% 7% 4% Sandhills CC 608 8% 11% 18% 25% 9% 4% 1% 1% 4% 8% 5% 7% 0% 526 8% 12% 17% 26% 8% 2% 1% 1% 4% 8% 5% 7% South Piedmont CC 1,298 3% 5% 19% 16% 7% 3% 4% 5% 12% 11% 10% 6% 0% 1,078 4% 5% 17% 15% 7% 3% 4% 5% 14% 12% 10% 6% Southeastern CC 928 5% 6% 19% 27% 19% 18% 1% 0% 1% 3% 1% 0% 0% 794 5% 7% 19% 26% 19% 19% 0% 0% 1% 3% 1% 0% Southwestern CC 694 3% 7% 19% 27% 9% 4% 0% 2% 6% 9% 8% 5% 0% 487 4% 8% 20% 26% 9% 4% 0% 1% 5% 9% 8% 6% Stanly CC 1,036 3% 15% 26% 23% 13% 15% 0% 1% 2% 2% 1% 1% 0% 851 3% 16% 26% 23% 12% 13% 0% 1% 2% 2% 1% 1% Surry CC % 8% 23% 26% 9% 5% 0% 1% 4% 5% 5% 2% 0% % 7% 22% 24% 9% 6% 0% 1% 4% 5% 6% 2% The Adult Literacy Program of Fayetteville Urban Ministry 79 18% 4% 10% 16% 0% 0% 0% 0% 3% 13% 4% 8% 25% 43 28% 7% 9% 12% 0% 0% 0% 0% 5% 21% 7% 12% Triangle Literacy Council 230 7% 20% 22% 13% 3% 1% 1% 1% 4% 12% 8% 5% 3% 158 5% 19% 21% 10% 4% 1% 1% 1% 5% 16% 10% 7% Triangle South Literacy Works 90 18% 9% 14% 9% 6% 1% 2% 4% 4% 13% 3% 8% 8% 60 18% 7% 8% 10% 8% 2% 3% 7% 5% 15% 5% 12% Tri-County CC % 15% 26% 15% 8% 6% 1% 1% 4% 7% 3% 2% 0% % 16% 25% 15% 9% 5% 1% 0% 4% 7% 2% 1% Vance-Granville CC 1,386 5% 7% 23% 28% 17% 8% 4% 5% 2% 1% 1% 0% 0% 1,151 6% 6% 22% 27% 17% 9% 5% 5% 2% 1% 1% 0% Wake TCC 5,933 1% 6% 15% 12% 7% 8% 11% 11% 6% 7% 9% 7% 0% 5,348 1% 6% 15% 12% 7% 7% 11% 12% 6% 8% 9% 7% Wayne CC 1,822 3% 13% 27% 17% 7% 5% 2% 3% 7% 6% 5% 5% 0% 1,544 3% 13% 28% 16% 7% 4% 2% 3% 8% 6% 6% 6% Western Piedmont CC 922 5% 8% 25% 22% 14% 8% 0% 1% 4% 5% 4% 4% 0% 703 6% 8% 21% 20% 15% 9% 0% 2% 5% 6% 5% 4% Wilkes CC % 12% 21% 22% 8% 3% 8% 3% 5% 2% 1% 0% 0% % 12% 19% 22% 9% 3% 9% 3% 5% 2% 1% 0% Wilson CC % 12% 24% 20% 9% 6% 0% 1% 2% 6% 4% 3% 0% % 12% 22% 18% 10% 5% 0% 1% 2% 6% 4% 4% YMCA Literacy Initiative 199 2% 1% 1% 3% 7% 4% 7% 7% 13% 15% 16% 24% 3% 172 1% 1% 1% 3% 8% 5% 7% 6% 13% 14% 16% 24% 7

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11 INDIVIDUALS SERVED REACHING PARTICIPANT STATUS (RETENTION) BY ENTRY EDUCATIONAL FUNCTIONING LEVEL, % 88% 83% 84% 81% 82% 85% 82% 84% 84% 85% 86% 79% 65% TOTAL ABE1 ABE2 ABE3 ABE4 ABE5 ABE6 ESL1 ESL2 ESL3 ESL4 ESL5 ESL6 9

12 INDIVIDUALS SERVED REACHING PARTICIPANT STATUS (RETENTION) BY ENTRY EDUCATIONAL FUNCTIONING LEVEL, identify areas of strengths and weaknesses. * Less than 5 in the denominator ** Includes those with no placement records and ESL 6 Completers Individuals Served Reaching Adult Basic and Secondary English as a Second Language Adult Basic and Secondary English as a Second Language Participant Education Levels Levels Education Levels Levels Status North Carolina Total 72, % 89% 84% 81% 82% 85% 79% 82% 84% 84% 85% 86% 88% 0% Alamance CC 1, % 94% 94% 92% 88% 88% 90% 76% 86% 85% 87% 90% 91% * Asheville-Buncombe TCC 1, % 98% 74% 76% 81% 83% 69% 87% 88% 83% 88% 87% 86% * Beaufort County CC % 30% 77% 74% 70% 59% 59% 14% * 47% 40% 57% 50% * Bladen CC % 100% 94% 77% 85% 88% 80% * * 82% 89% * * * Blue Ridge CC % 100% 63% 72% 66% 60% 66% 56% 91% 72% 80% 82% 76% * Blue Ridge Literacy Council % * * 100% 100% 100% 100% * 100% 100% 88% 100% 100% * Brunswick CC % 100% 88% 84% 89% 86% 94% * * 75% 81% 100% 100% * Brunswick County Literacy % 57% 63% 55% 76% 100% * * * 73% 60% 100% 80% 0% Burke County Literacy Council % * * * * * * 86% 42% 64% 58% 50% 81% * Caldwell CC and TI % 100% 81% 85% 80% 82% 74% 57% 57% 70% 75% 65% 75% * Cape Fear CC 1, % 90% 84% 83% 84% 85% 89% 68% 80% 79% 76% 80% 87% * Cape Fear Literacy % 69% 67% 59% 56% 100% * 86% 56% 52% 61% 65% 59% 0% Carteret CC % 96% 91% 76% 87% 87% 88% * 42% 80% 78% 100% * * Catawba Valley CC 1, % 92% 74% 67% 71% 79% 76% 71% 87% 93% 86% 85% 89% * Central Carolina CC 1, % 100% 91% 91% 87% 92% 96% 73% 88% 91% 90% 88% 91% * Central Piedmont CC 6, % 93% 80% 76% 80% 82% 81% 86% 89% 89% 90% 92% 91% * Cleveland CC % * 100% 97% 100% 100% 100% * * * 80% 100% 80% * Coastal Carolina CC 1, % 91% 81% 90% 89% 87% 80% * 100% 95% 92% 91% 87% * College of the Albemarle % 100% 83% 84% 85% 87% 81% * * 40% 60% 67% 86% * Craven CC % 88% 89% 78% 84% 76% 92% 73% 100% 83% 90% 76% 87% * Craven Literacy Council % * * * * * * 83% 62% 87% 91% 82% 100% * Davidson County CC 1, % 100% 94% 95% 96% 95% 95% * * 100% 100% 100% 100% * Durham County Literacy Council % 100% * 100% 100% 100% * 94% 100% 100% 96% 100% 100% * Durham TCC 2, % 79% 70% 68% 71% 78% 65% 74% 77% 77% 80% 85% 85% * Edgecombe CC % 100% 92% 87% 81% 94% 84% * * 100% * * * * Fayetteville TCC 3, % 98% 86% 85% 92% 95% 97% 81% 78% 88% 78% 73% 88% * Forsyth TCC 2, % 97% 79% 69% 56% 68% 62% 78% 83% 86% 88% 85% 83% * Gaston College 1, % 91% 89% 83% 89% 88% 80% * 50% 79% 86% 85% 89% * Gaston Literacy Council, Inc % * 14% 38% 75% * * 75% 78% 87% 88% 85% 100% * Guilford TCC 4, % 97% 86% 82% 85% 83% 75% 89% 87% 84% 87% 87% 87% * Halifax CC % 69% 86% 67% 73% 76% 88% 38% 40% 100% * * * * Haywood CC % 3% 63% 65% 58% 60% 33% * * 40% 86% 74% * * Isothermal CC % 83% 87% 58% 74% 85% 75% * * 75% 93% 75% 88% * James Sprunt CC % 100% 68% 84% 78% 88% 89% * 40% 48% 80% * 100% * Johnston CC 1, % 88% 84% 75% 71% 62% 39% 78% 54% 70% 75% 81% 73% * Lenoir CC 1, % 74% 89% 86% 88% 95% 87% 41% 54% 89% 92% 87% 97% * Literacy Council of Buncombe County % 93% * 70% 79% 100% * * 85% 75% 81% 90% 93% 0% Literacy Council of Union Co % * 100% 67% * * * * * 100% 88% 89% 84% * Other** Other** 10

13 INDIVIDUALS SERVED REACHING PARTICIPANT STATUS (RETENTION) BY ENTRY EDUCATIONAL FUNCTIONING LEVEL, identify areas of strengths and weaknesses. * Less than 5 in the denominator ** Includes those with no placement records and ESL 6 Completers Individuals Served Reaching Adult Basic and Secondary English as a Second Language Adult Basic and Secondary English as a Second Language Participant Education Levels Levels Education Levels Levels Status North Carolina Total 72, % 89% 84% 81% 82% 85% 79% 82% 84% 84% 85% 86% 88% 0% Literacy Volunteers of America-Pitt County % * 100% * * * * * * * * * * * Martin CC % 92% 77% 63% 70% 77% 92% * * * 75% 33% * * Mayland CC % 94% 77% 84% 79% 94% 75% * 60% 53% 67% 65% 83% * McDowell TCC % 92% 91% 85% 76% 87% 82% * 40% 81% 60% 81% 57% * Mitchell CC % 98% 79% 84% 79% 72% 43% 100% 63% 87% 86% 83% 74% * Montgomery CC % 97% 86% 80% 86% 85% 88% * * 57% 100% 80% * * Motheread, Inc % * * 75% 95% 100% 100% 94% 100% 100% 100% 100% * 0% Nash CC % 93% 81% 75% 77% 87% 70% 100% 95% 100% 100% 100% 100% * Orange County Literacy Council % 40% 60% 61% 83% 100% 100% 38% 62% 69% 67% 60% 69% 0% Pamlico CC % 100% 93% 90% 84% 100% 67% * * * * * * * Piedmont CC % 79% 83% 89% 88% 98% 100% * * 100% 100% * 100% * Pitt CC 1, % 92% 77% 74% 76% 83% 60% 75% 55% 86% 94% 85% 92% * Randolph CC 1, % 95% 84% 70% 71% 77% 77% 79% 79% 81% 88% 86% 71% * Reading Connections, Inc % 57% 74% 58% 72% 100% * 84% 71% 81% 74% 95% 77% 0% Richmond CC 1, % 95% 87% 86% 78% 79% 83% 100% 75% 80% 93% 96% 89% * Roanoke Chowan CC % 100% 89% 85% 95% 79% 89% * * * 100% * * * Robeson CC % 98% 91% 94% 90% 95% 100% 100% 100% 91% 94% 92% 86% * Rockingham CC % 78% 98% 95% 89% 97% 100% 86% 83% 100% 93% 92% * * Rowan-Cabarrus CC 1, % 100% 91% 88% 89% 89% 77% 83% 80% 87% 92% 93% 97% * Sampson CC % 100% 96% 95% 96% 89% 90% * * 79% 93% 93% 93% * Sandhills CC % 93% 94% 83% 88% 81% 59% * 57% 88% 88% 82% 98% * South Piedmont CC 1, % 100% 81% 75% 79% 85% 64% 79% 85% 93% 88% 87% 88% * Southeastern CC % 96% 95% 87% 81% 84% 91% 43% * 80% 75% 80% * * Southwestern CC % 100% 82% 71% 69% 71% 64% * 42% 60% 68% 69% 76% * Stanly CC 1, % 75% 88% 84% 83% 81% 72% * 83% 78% 94% 86% 100% * Surry CC % 100% 76% 82% 77% 78% 86% * 80% 96% 78% 97% 100% * The Adult Literacy Program of Fayetteville Urban Ministry % 86% * 50% 38% * * * * * 90% * 83% 0% Triangle Literacy Council % 47% 67% 65% 55% 100% * * * 80% 89% 89% 92% 0% Triangle South Literacy Works % 69% 50% 38% 75% 100% * * * * 75% * 100% 0% Tri-County CC % 100% 87% 78% 78% 88% 69% * * 78% 79% 67% 20% * Vance-Granville CC 1, % 100% 80% 79% 79% 82% 92% 98% 86% 91% 84% 82% * * Wake TCC 5, % 96% 92% 92% 88% 83% 80% 91% 92% 94% 92% 92% 94% * Wayne CC 1, % 89% 85% 87% 81% 81% 77% 86% 75% 86% 89% 87% 91% * Western Piedmont CC % 93% 75% 64% 70% 85% 80% * 85% 84% 90% 90% 91% * Wilkes CC % 98% 85% 81% 88% 92% 91% 95% 91% 85% 87% * * * Wilson CC % 88% 71% 67% 65% 77% 62% * 100% 59% 71% 77% 92% * YMCA Literacy Initiative % * * * 83% 100% 100% 92% 85% 88% 83% 87% 89% 0% Other** Other** 11

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15 AGE AND GENDER DISTRIBUTION OF PARTICIPANTS, % % % 60+ 2% % % % % % % % % % % Female Male 13

16 AGE AND GENDER DISTRIBUTION OF PARTICIPANTS, identify subgroup concentrations Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 7% 6% 12% 11% 12% 15% 7% 12% 4% 7% 1% 2% 2% 2% Alamance CC 1,394 6% 5% 10% 14% 9% 16% 6% 13% 4% 9% 1% 3% 1% 3% Asheville-Buncombe TCC 1,370 4% 3% 10% 11% 13% 17% 8% 14% 4% 9% 2% 2% 1% 2% Beaufort County CC 384 6% 5% 9% 8% 25% 13% 11% 9% 6% 4% 1% 1% 0% 2% Bladen CC % 15% 11% 9% 6% 14% 6% 11% 2% 4% 2% 1% 1% 2% Blue Ridge CC % 9% 20% 11% 6% 12% 4% 10% 1% 3% 1% 1% 1% 2% Blue Ridge Literacy Council 80 1% 1% 0% 6% 5% 16% 5% 38% 4% 16% 0% 5% 0% 3% Brunswick CC % 11% 13% 12% 10% 19% 4% 8% 4% 5% 1% 2% 2% 2% Brunswick County Literacy 96 5% 0% 11% 3% 22% 22% 11% 17% 3% 4% 0% 1% 0% 0% Burke County Literacy Council 71 1% 1% 4% 3% 1% 46% 3% 25% 6% 4% 1% 1% 0% 1% Caldwell CC and TI 674 9% 8% 11% 12% 10% 12% 8% 11% 6% 6% 1% 2% 2% 1% Cape Fear CC 1,457 12% 11% 11% 11% 13% 11% 9% 9% 3% 5% 1% 1% 1% 1% Cape Fear Literacy 187 3% 1% 3% 5% 9% 17% 6% 12% 7% 10% 6% 4% 9% 10% Carteret CC % 13% 13% 9% 12% 10% 6% 7% 3% 5% 3% 1% 2% 1% Catawba Valley CC 905 9% 9% 10% 11% 13% 13% 7% 12% 4% 5% 1% 2% 1% 3% Central Carolina CC 1,553 9% 9% 11% 11% 13% 12% 6% 12% 5% 7% 1% 2% 1% 2% Central Piedmont CC 5,293 3% 4% 10% 12% 10% 17% 7% 14% 5% 9% 1% 3% 2% 3% Cleveland CC % 8% 13% 12% 7% 9% 5% 13% 2% 8% 2% 1% 1% 5% Coastal Carolina CC 1,046 5% 6% 28% 16% 12% 13% 3% 8% 1% 4% 0% 2% 1% 1% College of the Albemarle % 10% 12% 9% 18% 13% 10% 7% 4% 5% 1% 1% 1% 1% Craven CC % 13% 13% 16% 8% 19% 3% 7% 3% 4% 0% 1% 2% 3% Craven Literacy Council 110 0% 0% 1% 11% 15% 21% 5% 24% 5% 14% 0% 2% 0% 3% Davidson County CC 1,265 11% 9% 10% 18% 9% 15% 6% 8% 3% 7% 0% 2% 1% 1% Durham County Literacy Council 236 3% 1% 5% 6% 10% 17% 8% 22% 6% 8% 2% 1% 6% 5% Durham TCC 1,991 4% 5% 8% 9% 12% 19% 8% 14% 4% 8% 2% 3% 1% 3% Edgecombe CC % 6% 12% 6% 9% 11% 7% 8% 6% 8% 2% 2% 3% 4% Fayetteville TCC 3,587 4% 3% 23% 14% 21% 14% 5% 7% 2% 4% 1% 1% 0% 2% Forsyth TCC 1,859 6% 7% 9% 10% 8% 18% 6% 16% 4% 8% 1% 3% 2% 2% Gaston College 1,073 10% 10% 11% 13% 11% 15% 6% 11% 2% 6% 0% 2% 2% 3% Gaston Literacy Council, Inc % 1% 4% 4% 6% 16% 5% 23% 3% 18% 2% 7% 2% 8% Guilford TCC 3,457 3% 3% 9% 9% 10% 19% 8% 15% 5% 10% 2% 3% 3% 3% Halifax CC 298 8% 6% 16% 8% 15% 8% 9% 8% 2% 5% 2% 4% 4% 3% Haywood CC % 9% 15% 14% 10% 16% 4% 6% 2% 8% 1% 1% 2% 1% Isothermal CC % 9% 12% 13% 12% 9% 7% 8% 4% 8% 2% 1% 1% 1% James Sprunt CC 244 5% 6% 12% 14% 9% 14% 6% 15% 2% 9% 1% 2% 3% 2% Johnston CC 769 5% 6% 8% 10% 11% 17% 8% 13% 6% 8% 2% 2% 1% 1% Lenoir CC 1,181 8% 6% 10% 12% 13% 17% 8% 10% 4% 6% 1% 2% 2% 2% Literacy Council of Buncombe County 270 0% 0% 1% 2% 5% 25% 9% 29% 4% 12% 3% 3% 3% 4% Literacy Council of Union Co. 85 0% 0% 0% 1% 4% 14% 14% 27% 6% 19% 1% 2% 4% 8% 14

17 AGE AND GENDER DISTRIBUTION OF PARTICIPANTS, identify subgroup concentrations Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 7% 6% 12% 11% 12% 15% 7% 12% 4% 7% 1% 2% 2% 2% Literacy Volunteers of America-Pitt County 21 0% 0% 5% 10% 0% 19% 5% 24% 0% 0% 0% 5% 14% 19% Martin CC 270 6% 3% 20% 4% 29% 6% 9% 6% 3% 4% 2% 2% 3% 2% Mayland CC 580 4% 3% 13% 5% 30% 3% 16% 3% 8% 3% 2% 1% 5% 2% McDowell TCC 362 7% 5% 19% 6% 22% 8% 9% 6% 5% 5% 2% 1% 2% 1% Mitchell CC 649 8% 7% 7% 13% 9% 13% 4% 14% 6% 8% 2% 3% 2% 4% Montgomery CC 217 7% 6% 4% 10% 7% 24% 4% 16% 2% 11% 3% 1% 4% 2% Motheread, Inc % 0% 1% 9% 0% 39% 0% 29% 0% 15% 0% 4% 0% 3% Nash CC % 7% 11% 11% 9% 11% 7% 13% 6% 6% 2% 2% 1% 1% Orange County Literacy Council 281 1% 0% 2% 6% 7% 17% 8% 26% 8% 10% 3% 2% 3% 4% Pamlico CC 108 2% 2% 16% 6% 32% 5% 19% 5% 8% 1% 1% 0% 4% 0% Piedmont CC 433 6% 3% 20% 9% 25% 6% 14% 5% 4% 4% 2% 0% 1% 1% Pitt CC 999 8% 7% 10% 11% 10% 19% 6% 12% 4% 7% 1% 2% 1% 2% Randolph CC 810 7% 8% 9% 11% 10% 14% 7% 14% 5% 8% 1% 3% 1% 2% Reading Connections, Inc % 0% 1% 4% 4% 16% 3% 27% 6% 17% 3% 5% 6% 8% Richmond CC 918 8% 8% 19% 8% 21% 8% 8% 6% 4% 4% 1% 2% 1% 2% Roanoke Chowan CC % 8% 12% 5% 17% 8% 12% 7% 7% 4% 2% 2% 3% 3% Robeson CC 868 8% 6% 14% 11% 17% 12% 9% 10% 4% 3% 1% 2% 1% 1% Rockingham CC % 10% 13% 16% 8% 14% 4% 12% 2% 6% 1% 2% 1% 1% Rowan-Cabarrus CC 1,338 9% 5% 10% 11% 10% 17% 7% 15% 4% 5% 2% 2% 1% 2% Sampson CC % 13% 7% 7% 9% 12% 4% 7% 3% 5% 0% 1% 0% 1% Sandhills CC 526 6% 5% 13% 13% 12% 16% 6% 11% 5% 7% 2% 2% 1% 2% South Piedmont CC 1,078 3% 3% 8% 10% 13% 13% 10% 16% 5% 9% 2% 2% 2% 3% Southeastern CC 794 3% 2% 20% 6% 30% 8% 10% 5% 5% 4% 1% 1% 2% 2% Southwestern CC % 8% 18% 14% 8% 12% 5% 7% 3% 3% 1% 1% 1% 1% Stanly CC % 16% 6% 8% 10% 10% 4% 5% 2% 3% 1% 1% 1% 1% Surry CC % 8% 7% 11% 9% 14% 8% 11% 5% 8% 2% 3% 1% 3% The Adult Literacy Program of Fayetteville Urban Ministry 43 0% 0% 0% 0% 0% 5% 7% 14% 7% 14% 5% 5% 14% 30% Triangle Literacy Council % 10% 25% 3% 0% 6% 2% 15% 3% 8% 1% 2% 2% 7% Triangle South Literacy Works 60 0% 0% 3% 3% 7% 10% 7% 18% 8% 13% 2% 5% 12% 12% Tri-County CC 166 6% 10% 7% 13% 13% 11% 5% 10% 9% 7% 2% 1% 3% 3% Vance-Granville CC 1,151 10% 7% 26% 10% 11% 9% 7% 7% 4% 4% 1% 1% 1% 2% Wake TCC 5,348 3% 3% 9% 11% 10% 18% 7% 17% 4% 9% 1% 2% 2% 3% Wayne CC 1,544 6% 6% 15% 9% 16% 11% 10% 10% 6% 5% 2% 1% 1% 1% Western Piedmont CC % 6% 21% 4% 13% 11% 8% 7% 3% 3% 1% 1% 1% 1% Wilkes CC 633 6% 7% 9% 9% 14% 13% 9% 9% 8% 6% 2% 2% 3% 2% Wilson CC 499 7% 7% 11% 13% 10% 18% 4% 12% 3% 6% 2% 3% 1% 3% YMCA Literacy Initiative 172 0% 0% 3% 7% 7% 22% 8% 22% 4% 15% 1% 5% 3% 3% 15

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19 RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS, Other 1% Asian 4% White 15% Other 1% Asian 2% White 14% Black or African American 13% Black or African American 16% Hispanic / Latino 21% Hispanic / Latino 12% Female Male 17

20 RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS, identify subgroup concentrations. American Indian or Alaska Native Asian Black or African American Hispanic / Latino Native Haw or Other Pac Islander Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 1% 1% 2% 4% 16% 13% 12% 21% 0% 0% 14% 15% 0% 1% Alamance CC 1,394 0% 1% 2% 3% 9% 14% 16% 30% 0% 0% 10% 15% 0% 0% Asheville-Buncombe TCC 1,370 0% 1% 1% 3% 7% 7% 15% 17% 0% 0% 19% 29% 0% 0% Beaufort County CC 384 1% 0% 0% 0% 34% 14% 5% 15% 0% 0% 18% 12% 0% 1% Bladen CC 261 1% 1% 0% 0% 16% 13% 10% 19% 0% 0% 17% 21% 0% 0% Blue Ridge CC 651 1% 0% 2% 2% 15% 7% 14% 20% 0% 0% 21% 18% 0% 0% Blue Ridge Literacy Council 80 0% 0% 0% 4% 0% 1% 11% 74% 0% 0% 4% 6% 0% 0% Brunswick CC 400 0% 0% 0% 1% 11% 9% 5% 10% 0% 0% 27% 37% 0% 1% Brunswick County Literacy 96 3% 1% 0% 4% 16% 4% 14% 25% 0% 0% 21% 13% 0% 0% Burke County Literacy Council 71 0% 0% 3% 4% 0% 0% 11% 76% 0% 1% 3% 1% 0% 0% Caldwell CC and TI 674 0% 0% 1% 3% 5% 3% 7% 14% 0% 0% 34% 32% 0% 0% Cape Fear CC 1,457 1% 1% 2% 3% 13% 11% 15% 19% 0% 0% 19% 16% 1% 0% Cape Fear Literacy 187 1% 0% 5% 7% 14% 17% 11% 25% 0% 1% 10% 7% 1% 1% Carteret CC 357 1% 0% 1% 3% 17% 8% 3% 8% 0% 0% 30% 26% 0% 2% Catawba Valley CC 905 1% 0% 3% 3% 10% 4% 13% 25% 0% 0% 19% 20% 0% 1% Central Carolina CC 1,553 1% 1% 1% 1% 13% 9% 15% 29% 0% 0% 16% 14% 0% 0% Central Piedmont CC 5,293 0% 0% 4% 6% 13% 18% 15% 28% 0% 0% 6% 8% 1% 1% Cleveland CC 134 0% 0% 0% 0% 7% 19% 8% 14% 0% 0% 27% 24% 1% 1% Coastal Carolina CC 1,046 0% 0% 2% 5% 11% 11% 13% 14% 0% 0% 21% 19% 1% 1% College of the Albemarle 472 2% 0% 0% 0% 24% 14% 10% 7% 0% 0% 18% 22% 1% 0% Craven CC 432 0% 0% 3% 7% 13% 18% 4% 15% 0% 0% 16% 21% 1% 1% Craven Literacy Council 110 0% 0% 24% 56% 1% 1% 1% 10% 0% 0% 1% 6% 0% 0% Davidson County CC 1,265 1% 1% 1% 2% 10% 11% 6% 14% 0% 0% 22% 31% 1% 2% Durham County Literacy Council 236 0% 0% 5% 9% 17% 10% 12% 33% 0% 0% 5% 8% 0% 0% Durham TCC 1,991 0% 0% 4% 9% 14% 16% 15% 29% 0% 0% 6% 5% 0% 0% Edgecombe CC 404 0% 0% 0% 0% 42% 33% 2% 4% 0% 0% 10% 8% 0% 0% Fayetteville TCC 3,587 1% 1% 3% 3% 21% 17% 13% 14% 1% 0% 15% 9% 1% 0% Forsyth TCC 1,859 0% 0% 1% 4% 11% 14% 13% 33% 0% 0% 10% 12% 0% 1% Gaston College 1,073 0% 0% 1% 2% 11% 12% 9% 15% 0% 0% 21% 29% 0% 1% Gaston Literacy Council, Inc % 0% 0% 2% 1% 4% 20% 67% 0% 0% 2% 4% 0% 1% Guilford TCC 3,457 0% 0% 7% 11% 17% 22% 8% 19% 0% 0% 6% 9% 0% 0% Halifax CC 298 2% 1% 1% 1% 38% 31% 2% 2% 0% 0% 13% 9% 0% 0% Haywood CC 262 0% 1% 0% 1% 1% 0% 4% 6% 0% 0% 40% 45% 0% 1% Isothermal CC 380 0% 0% 0% 0% 13% 6% 7% 15% 0% 0% 32% 28% 0% 0% James Sprunt CC 244 0% 0% 0% 0% 16% 22% 15% 27% 0% 0% 7% 13% 0% 0% Johnston CC 769 0% 0% 1% 1% 15% 13% 13% 30% 0% 0% 13% 13% 0% 0% Lenoir CC 1,181 0% 1% 0% 1% 23% 23% 8% 12% 0% 0% 14% 16% 0% 0% Literacy Council of Buncombe County 270 0% 0% 1% 3% 3% 1% 17% 57% 0% 0% 4% 13% 0% 0% Literacy Council of Union Co. 85 0% 0% 0% 0% 5% 6% 22% 64% 0% 0% 1% 2% 0% 0% White More than One Race 18

21 RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS, identify subgroup concentrations. American Indian or Alaska Native Asian Black or African American Hispanic / Latino Native Haw or Other Pac Islander Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 1% 1% 2% 4% 16% 13% 12% 21% 0% 0% 14% 15% 0% 1% White More than One Race Literacy Volunteers of America-Pitt County 21 0% 0% 0% 0% 10% 48% 0% 24% 0% 0% 14% 5% 0% 0% Martin CC 270 0% 0% 1% 1% 51% 17% 5% 3% 0% 0% 15% 6% 0% 0% Mayland CC 580 1% 0% 0% 0% 25% 0% 6% 6% 0% 0% 45% 14% 1% 0% McDowell TCC 362 2% 0% 0% 1% 28% 0% 11% 11% 0% 1% 26% 20% 0% 0% Mitchell CC 649 0% 0% 1% 5% 8% 12% 12% 20% 0% 0% 17% 24% 0% 0% Montgomery CC 217 0% 3% 1% 0% 9% 24% 5% 15% 0% 0% 16% 27% 0% 0% Motheread, Inc % 5% 0% 2% 0% 19% 2% 26% 0% 0% 0% 43% 0% 1% Nash CC 492 1% 1% 1% 1% 21% 19% 8% 18% 0% 0% 17% 12% 1% 1% Orange County Literacy Council 281 0% 0% 10% 25% 7% 5% 10% 29% 0% 0% 6% 7% 0% 0% Pamlico CC 108 2% 0% 2% 0% 41% 4% 10% 0% 0% 0% 27% 15% 0% 0% Piedmont CC 433 2% 0% 0% 0% 39% 11% 8% 5% 0% 0% 22% 12% 1% 0% Pitt CC 999 0% 0% 3% 4% 20% 27% 7% 18% 0% 0% 9% 11% 1% 1% Randolph CC 810 0% 0% 0% 1% 6% 4% 14% 29% 0% 0% 19% 24% 1% 1% Reading Connections, Inc % 0% 5% 19% 9% 24% 4% 26% 0% 0% 5% 7% 0% 0% Richmond CC 918 4% 4% 0% 0% 27% 14% 14% 6% 0% 0% 16% 13% 1% 0% Roanoke Chowan CC 172 2% 1% 0% 0% 45% 25% 4% 5% 0% 0% 13% 6% 0% 0% Robeson CC 868 8% 13% 0% 0% 22% 13% 15% 12% 0% 0% 8% 7% 0% 0% Rockingham CC 462 0% 0% 0% 0% 7% 12% 9% 18% 0% 0% 22% 26% 2% 3% Rowan-Cabarrus CC 1,338 0% 0% 1% 2% 12% 13% 13% 24% 0% 0% 15% 17% 1% 0% Sampson CC 738 1% 1% 0% 0% 24% 12% 15% 22% 0% 0% 14% 9% 0% 0% Sandhills CC 526 3% 2% 1% 3% 15% 14% 11% 24% 0% 0% 12% 12% 2% 1% South Piedmont CC 1,078 1% 0% 3% 2% 11% 7% 15% 37% 0% 0% 13% 10% 0% 0% Southeastern CC 794 3% 2% 0% 0% 44% 12% 5% 4% 0% 0% 19% 11% 0% 0% Southwestern CC 487 4% 3% 1% 2% 19% 5% 13% 18% 0% 0% 18% 17% 0% 0% Stanly CC 851 1% 1% 0% 1% 26% 12% 9% 6% 0% 0% 20% 24% 0% 0% Surry CC 569 1% 0% 1% 1% 4% 3% 8% 21% 0% 0% 28% 33% 1% 0% The Adult Literacy Program of Fayetteville Urban Ministry 43 5% 0% 0% 16% 21% 26% 2% 26% 2% 0% 0% 0% 2% 0% Triangle Literacy Council 158 3% 0% 2% 1% 32% 16% 11% 29% 0% 1% 3% 3% 0% 0% Triangle South Literacy Works 60 2% 0% 0% 2% 18% 13% 10% 38% 0% 0% 8% 8% 0% 0% Tri-County CC 166 1% 2% 1% 2% 2% 1% 8% 11% 0% 0% 33% 39% 1% 0% Vance-Granville CC 1,151 2% 0% 0% 0% 36% 17% 6% 11% 0% 0% 15% 10% 0% 0% Wake TCC 5,348 0% 1% 4% 8% 9% 11% 16% 30% 0% 0% 7% 13% 0% 0% Wayne CC 1,544 2% 0% 1% 2% 21% 13% 10% 18% 0% 0% 23% 9% 0% 0% Western Piedmont CC 703 1% 1% 2% 3% 31% 3% 15% 11% 0% 0% 17% 15% 1% 0% Wilkes CC 633 0% 0% 0% 0% 9% 2% 9% 15% 0% 0% 32% 32% 0% 0% Wilson CC 499 0% 0% 1% 2% 21% 33% 8% 19% 0% 0% 8% 9% 0% 0% YMCA Literacy Initiative 172 0% 0% 3% 20% 6% 9% 15% 33% 0% 0% 2% 11% 0% 1% 19

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23 HIGHEST EDUCATION LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS, Unknown 1% Postsecondary or Professional Degree 1% Some Postsecondary Education, No Degree 0% Secondary School Equivalent, Diploma, or Alternate 11% Unknown 0% Postsecondary or Professional Degree 9% Grades 9-12 (no diploma) 41% Some Postsecondary Education, No Degree 0% Secondary School Equivalent, Diploma, or Alternate 12% Grades 9-12 (no diploma) 7% Grades 6-8 7% No Schooling or Grades 1-5 2% US-Based Schooling Grades 6-8 5% No Schooling or Grades 1-5 4% Non US-Based Schooling 21

24 HIGHEST EDUCATION LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS, identify subgroup concentrations. No schooling or grades 1-5 Grades 6-8 Grades 9-12 (no diploma) Sec school equiv, diploma, or alternate Some postsecondary education, no degree Postsecondary or professional degree US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US North Carolina Total 60,031 2% 4% 7% 5% 41% 7% 11% 12% 0% 0% 1% 9% 1% 0% Alamance CC 1,394 0% 2% 6% 7% 46% 12% 8% 10% 0% 0% 1% 7% 1% 0% Asheville-Buncombe TCC 1,370 2% 2% 7% 4% 39% 9% 5% 15% 0% 1% 0% 11% 4% 0% Beaufort County CC 384 1% 0% 14% 3% 66% 2% 7% 5% 0% 0% 0% 3% 1% 0% Bladen CC 261 0% 1% 8% 9% 57% 8% 10% 4% 0% 0% 0% 1% 0% 0% Blue Ridge CC 651 0% 2% 6% 6% 51% 10% 12% 8% 0% 0% 0% 3% 0% 0% Blue Ridge Literacy Council 80 0% 8% 1% 19% 4% 25% 16% 8% 0% 3% 1% 13% 0% 4% Brunswick CC 400 5% 1% 10% 2% 57% 3% 18% 4% 0% 0% 0% 1% 0% 0% Brunswick County Literacy 96 1% 6% 14% 15% 40% 19% 2% 1% 0% 1% 0% 2% 0% 0% Burke County Literacy Council 71 3% 39% 0% 18% 3% 27% 1% 4% 0% 0% 0% 3% 0% 1% Caldwell CC and TI 674 3% 2% 11% 3% 62% 5% 4% 7% 0% 0% 0% 3% 0% 0% Cape Fear CC 1,457 6% 3% 9% 5% 48% 5% 2% 11% 0% 0% 0% 8% 1% 0% Cape Fear Literacy 187 2% 6% 6% 9% 22% 6% 14% 11% 1% 3% 2% 18% 0% 1% Carteret CC % 11% 23% 0% 31% 0% 7% 0% 0% 0% 0% 1% 0% 0% Catawba Valley CC 905 1% 3% 7% 5% 50% 7% 7% 13% 0% 0% 0% 7% 0% 0% Central Carolina CC 1,553 0% 4% 6% 7% 53% 11% 3% 10% 0% 0% 0% 4% 1% 0% Central Piedmont CC 5,293 1% 7% 2% 4% 22% 9% 9% 28% 0% 1% 0% 17% 0% 0% Cleveland CC 134 1% 1% 14% 2% 64% 16% 1% 0% 0% 0% 0% 0% 0% 0% Coastal Carolina CC 1,046 0% 0% 4% 1% 35% 3% 39% 9% 0% 0% 2% 5% 0% 0% College of the Albemarle 472 0% 1% 10% 2% 57% 4% 16% 5% 0% 0% 1% 1% 1% 0% Craven CC 432 0% 3% 10% 3% 61% 6% 6% 6% 0% 1% 0% 3% 0% 0% Craven Literacy Council 110 0% 35% 1% 17% 4% 21% 5% 10% 0% 2% 0% 2% 0% 4% Davidson County CC 1,265 0% 1% 7% 2% 40% 4% 35% 4% 1% 0% 1% 2% 2% 0% Durham County Literacy Council 236 0% 15% 4% 14% 14% 13% 4% 15% 0% 2% 0% 18% 0% 1% Durham TCC 1,991 6% 5% 6% 10% 27% 12% 4% 16% 0% 2% 1% 13% 0% 0% Edgecombe CC 404 4% 0% 14% 1% 73% 2% 6% 0% 0% 0% 0% 0% 1% 0% Fayetteville TCC 3,587 0% 1% 2% 1% 21% 3% 42% 8% 2% 0% 9% 7% 4% 0% Forsyth TCC 1,859 0% 3% 4% 6% 35% 9% 16% 14% 0% 0% 0% 13% 0% 0% Gaston College 1,073 1% 1% 9% 2% 62% 4% 8% 9% 0% 0% 2% 3% 0% 0% Gaston Literacy Council, Inc % 4% 2% 9% 5% 9% 3% 37% 1% 3% 2% 25% 0% 0% Guilford TCC 3,457 1% 12% 3% 7% 27% 10% 6% 19% 0% 1% 0% 14% 0% 0% Halifax CC 298 1% 0% 10% 1% 69% 1% 14% 3% 0% 0% 0% 0% 0% 0% Haywood CC 262 1% 0% 9% 2% 55% 3% 21% 3% 0% 0% 1% 3% 0% 1% Isothermal CC 380 1% 1% 12% 3% 70% 7% 1% 3% 0% 1% 0% 2% 0% 0% James Sprunt CC 244 0% 1% 7% 6% 60% 7% 7% 7% 0% 0% 0% 2% 3% 0% Johnston CC 769 1% 2% 11% 7% 45% 8% 8% 11% 0% 1% 1% 5% 0% 0% Lenoir CC 1,181 2% 2% 11% 4% 65% 5% 7% 2% 0% 0% 0% 1% 1% 0% Literacy Council of Buncombe County 270 3% 10% 1% 19% 6% 23% 4% 20% 0% 1% 0% 10% 0% 3% Literacy Council of Union Co. 85 2% 7% 2% 28% 14% 34% 1% 2% 0% 0% 1% 6% 0% 1% Unknown 22

25 HIGHEST EDUCATION LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS, identify subgroup concentrations. No schooling or grades 1-5 Grades 6-8 Grades 9-12 (no diploma) Sec school equiv, diploma, or alternate Some postsecondary education, no degree Postsecondary or professional degree US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US North Carolina Total 60,031 2% 4% 7% 5% 41% 7% 11% 12% 0% 0% 1% 9% 1% 0% Literacy Volunteers of America-Pitt County 21 5% 0% 10% 0% 48% 0% 24% 14% 0% 0% 0% 0% 0% 0% Martin CC 270 1% 1% 15% 1% 66% 2% 12% 2% 0% 0% 0% 0% 0% 0% Mayland CC 580 3% 1% 18% 2% 58% 2% 9% 2% 0% 1% 2% 1% 0% 0% McDowell TCC 362 3% 2% 10% 5% 64% 7% 4% 3% 0% 0% 0% 0% 0% 0% Mitchell CC 649 1% 2% 5% 3% 43% 4% 9% 16% 0% 1% 0% 10% 4% 2% Montgomery CC 217 9% 3% 11% 3% 47% 5% 18% 3% 0% 0% 0% 0% 1% 0% Motheread, Inc % 3% 4% 5% 18% 9% 40% 6% 4% 1% 6% 4% 0% 0% Nash CC 492 0% 1% 9% 7% 53% 7% 13% 3% 0% 0% 0% 5% 0% 0% Orange County Literacy Council 281 1% 15% 2% 17% 10% 20% 4% 10% 1% 5% 1% 12% 1% 2% Pamlico CC 108 0% 2% 16% 6% 63% 3% 9% 0% 0% 0% 0% 0% 2% 0% Piedmont CC 433 0% 2% 16% 3% 73% 2% 2% 1% 0% 0% 0% 1% 0% 0% Pitt CC 999 0% 1% 10% 6% 51% 6% 8% 8% 0% 0% 0% 10% 0% 0% Randolph CC 810 2% 2% 7% 8% 40% 9% 13% 10% 0% 0% 0% 5% 2% 0% Reading Connections, Inc % 15% 5% 9% 13% 11% 7% 13% 0% 2% 1% 24% 0% 1% Richmond CC 918 0% 4% 11% 4% 63% 4% 8% 3% 0% 0% 0% 2% 0% 0% Roanoke Chowan CC 172 3% 0% 7% 0% 78% 2% 5% 2% 0% 0% 0% 2% 0% 0% Robeson CC 868 1% 5% 9% 8% 45% 9% 7% 4% 0% 0% 0% 1% 12% 0% Rockingham CC 462 0% 2% 9% 3% 63% 5% 6% 6% 0% 0% 0% 3% 2% 1% Rowan-Cabarrus CC 1,338 4% 3% 11% 4% 43% 8% 10% 10% 0% 0% 1% 7% 0% 0% Sampson CC 738 1% 1% 11% 4% 64% 4% 10% 3% 0% 0% 1% 1% 0% 0% Sandhills CC 526 0% 2% 6% 6% 46% 7% 13% 10% 0% 0% 1% 6% 2% 0% South Piedmont CC 1,078 1% 3% 4% 8% 28% 11% 9% 22% 0% 1% 0% 13% 0% 0% Southeastern CC 794 1% 1% 13% 1% 62% 2% 17% 1% 1% 0% 1% 0% 0% 0% Southwestern CC 487 2% 2% 11% 9% 46% 14% 8% 5% 0% 0% 0% 2% 0% 0% Stanly CC 851 0% 1% 13% 2% 66% 2% 9% 2% 1% 0% 2% 0% 1% 0% Surry CC 569 1% 2% 8% 5% 49% 6% 16% 5% 0% 0% 1% 3% 6% 0% The Adult Literacy Program of Fayetteville Urban Ministry 43 21% 5% 7% 7% 14% 5% 16% 12% 0% 5% 0% 7% 0% 2% Triangle Literacy Council 158 1% 4% 3% 7% 47% 8% 4% 9% 0% 1% 0% 14% 3% 0% Triangle South Literacy Works 60 7% 8% 8% 17% 18% 7% 15% 13% 2% 2% 2% 0% 0% 2% Tri-County CC 166 3% 3% 5% 7% 58% 1% 14% 8% 0% 0% 0% 1% 0% 0% Vance-Granville CC 1,151 5% 3% 7% 2% 77% 2% 1% 2% 0% 0% 0% 1% 0% 0% Wake TCC 5,348 0% 5% 2% 6% 23% 11% 3% 24% 0% 1% 0% 24% 0% 0% Wayne CC 1,544 1% 3% 11% 6% 52% 5% 10% 7% 0% 1% 0% 4% 0% 0% Western Piedmont CC 703 3% 6% 10% 9% 54% 3% 9% 4% 0% 0% 0% 2% 0% 0% Wilkes CC 633 2% 2% 7% 6% 43% 6% 20% 5% 0% 0% 0% 2% 7% 1% Wilson CC 499 3% 2% 11% 3% 54% 5% 12% 7% 0% 0% 0% 3% 0% 0% YMCA Literacy Initiative 172 0% 14% 1% 8% 5% 8% 1% 17% 0% 2% 1% 40% 0% 3% Unknown 23

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27 TOTAL HOUR DISTRIBUTION OF PARTICIPANTS, , , , ,637, , , ,223, , , ,020, , , , , , , , , , ,319 Participant Count within Total Hour Range Total Hours Accumulated by withintotal Hour Range 25

28 TOTAL HOUR DISTRIBUTION OF PARTICIPANTS, identify atypical results and subgroup concentrations. Avg Total Hours Per Participant Participant Distribution by Program Year Total Hour Range Accumulated Participant Total Hours by Total Hour Range North Carolina Total 60, % 15% 12% 12% 10% 8% 7% 5% 4% 3% 3% 5% 5% 7% 9% 10% 12% 13% 15% 20% Alamance CC 1, % 13% 9% 12% 11% 12% 9% 7% 4% 2% 3% 4% 4% 8% 10% 15% 15% 16% 14% 14% Asheville-Buncombe TCC 1, % 17% 11% 12% 10% 7% 5% 4% 3% 5% 3% 5% 5% 7% 8% 8% 8% 10% 10% 36% Beaufort County CC % 14% 10% 9% 9% 9% 7% 5% 2% 4% 4% 4% 4% 6% 8% 11% 12% 13% 6% 31% Bladen CC % 19% 7% 11% 7% 13% 6% 3% 2% 3% 5% 6% 3% 8% 7% 18% 12% 10% 7% 24% Blue Ridge CC % 17% 9% 10% 8% 6% 6% 2% 1% 0% 9% 9% 7% 11% 13% 14% 20% 7% 7% 1% Blue Ridge Literacy Council % 8% 20% 34% 20% 6% 1% 0% 0% 0% 3% 4% 15% 34% 29% 13% 3% 0% 0% 0% Brunswick CC % 15% 9% 9% 7% 4% 2% 2% 5% 24% 1% 2% 2% 2% 2% 2% 1% 2% 8% 78% Brunswick County Literacy % 27% 9% 10% 0% 0% 0% 0% 0% 0% 27% 31% 17% 26% 0% 0% 0% 0% 0% 0% Burke County Literacy Council % 18% 15% 18% 7% 0% 0% 0% 0% 0% 17% 14% 20% 33% 16% 0% 0% 0% 0% 0% Caldwell CC and TI % 13% 7% 8% 9% 7% 4% 5% 8% 4% 4% 3% 3% 5% 7% 8% 7% 10% 25% 28% Cape Fear CC 1, % 14% 9% 11% 10% 11% 10% 6% 6% 1% 3% 4% 4% 7% 9% 13% 17% 15% 20% 8% Cape Fear Literacy % 18% 20% 11% 12% 3% 3% 1% 0% 0% 10% 11% 18% 15% 23% 8% 12% 3% 0% 0% Carteret CC % 15% 12% 10% 5% 7% 7% 6% 6% 8% 2% 3% 4% 4% 3% 6% 9% 11% 16% 39% Catawba Valley CC % 13% 11% 8% 10% 7% 6% 4% 5% 5% 4% 4% 5% 5% 8% 8% 11% 9% 17% 30% Central Carolina CC 1, % 13% 9% 9% 10% 9% 8% 7% 7% 8% 2% 3% 3% 4% 6% 8% 9% 12% 18% 37% Central Piedmont CC 5, % 17% 12% 11% 10% 10% 8% 6% 2% 0% 4% 6% 7% 9% 11% 15% 17% 21% 8% 1% Cleveland CC % 9% 11% 8% 14% 8% 16% 10% 13% 4% 1% 2% 3% 3% 7% 6% 17% 15% 31% 15% Coastal Carolina CC 1, % 13% 11% 14% 27% 7% 5% 3% 2% 1% 3% 5% 6% 11% 30% 11% 10% 8% 8% 8% College of the Albemarle % 18% 10% 13% 12% 8% 5% 5% 3% 3% 3% 5% 5% 9% 11% 10% 9% 13% 13% 22% Craven CC % 17% 12% 12% 9% 7% 6% 3% 4% 1% 5% 6% 7% 9% 10% 11% 14% 9% 21% 7% Craven Literacy Council % 18% 16% 33% 15% 4% 1% 0% 0% 0% 3% 10% 14% 37% 23% 9% 3% 0% 0% 0% Davidson County CC 1, % 16% 11% 14% 13% 7% 5% 5% 3% 1% 5% 6% 6% 11% 15% 11% 11% 16% 14% 6% Durham County Literacy Council % 25% 17% 16% 15% 6% 3% 0% 0% 0% 6% 15% 14% 19% 24% 14% 9% 0% 0% 0% Durham TCC 1, % 17% 13% 10% 12% 8% 5% 3% 2% 0% 6% 8% 9% 10% 17% 15% 13% 11% 10% 0% Edgecombe CC % 16% 10% 12% 10% 9% 11% 5% 5% 1% 3% 5% 4% 8% 9% 12% 20% 14% 20% 4% Fayetteville TCC 3, % 19% 32% 13% 5% 4% 4% 3% 3% 3% 2% 7% 16% 9% 5% 6% 8% 9% 15% 25% Forsyth TCC 1, % 16% 11% 13% 9% 8% 6% 3% 2% 5% 4% 4% 5% 8% 7% 10% 10% 6% 7% 38% Gaston College 1, % 16% 11% 12% 8% 8% 5% 3% 1% 0% 8% 8% 9% 13% 12% 17% 14% 11% 6% 3% Gaston Literacy Council, Inc % 15% 17% 17% 17% 5% 0% 0% 0% 0% 8% 9% 16% 23% 31% 13% 0% 0% 0% 0% Guilford TCC 3, % 13% 11% 10% 11% 9% 8% 7% 5% 3% 3% 4% 4% 6% 9% 10% 13% 15% 17% 19% Halifax CC % 17% 7% 11% 6% 7% 12% 8% 4% 3% 3% 5% 3% 7% 5% 9% 20% 19% 12% 17% Haywood CC % 22% 9% 9% 6% 5% 2% 3% 4% 3% 6% 8% 5% 7% 7% 8% 5% 10% 20% 22% Isothermal CC % 18% 10% 12% 8% 8% 5% 5% 2% 1% 6% 7% 6% 10% 10% 14% 11% 18% 8% 8% James Sprunt CC % 11% 9% 13% 10% 9% 5% 7% 3% 2% 5% 3% 4% 9% 10% 13% 10% 18% 14% 15% Johnston CC % 17% 11% 11% 12% 9% 5% 4% 3% 1% 5% 7% 7% 9% 14% 14% 12% 12% 13% 7% Lenoir CC 1, % 15% 10% 12% 8% 8% 4% 5% 6% 6% 3% 4% 4% 6% 6% 9% 6% 11% 19% 34% Literacy Council of Buncombe County % 38% 32% 12% 2% 0% 0% 0% 0% 0% 8% 31% 37% 20% 4% 0% 0% 0% 0% 0% Literacy Council of Union Co % 25% 26% 12% 11% 12% 2% 0% 0% 0% 3% 13% 20% 14% 17% 26% 7% 0% 0% 0%

29 TOTAL HOUR DISTRIBUTION OF PARTICIPANTS, identify atypical results and subgroup concentrations. Avg Total Hours Per Participant Participant Distribution by Program Year Total Hour Range Accumulated Participant Total Hours by Total Hour Range North Carolina Total 60, % 15% 12% 12% 10% 8% 7% 5% 4% 3% 3% 5% 5% 7% 9% 10% 12% 13% 15% 20% Literacy Volunteers of America-Pitt County % 19% 14% 14% 14% 5% 5% 5% 0% 0% 7% 9% 11% 14% 21% 10% 12% 17% 0% 0% Martin CC % 10% 9% 10% 11% 10% 7% 9% 5% 5% 3% 2% 3% 5% 8% 10% 9% 19% 14% 27% Mayland CC % 10% 6% 8% 11% 9% 8% 8% 11% 15% 1% 1% 1% 2% 4% 5% 7% 9% 19% 49% McDowell TCC % 21% 15% 10% 8% 6% 3% 3% 5% 2% 4% 8% 8% 7% 9% 9% 7% 10% 23% 13% Mitchell CC % 15% 10% 11% 11% 6% 4% 6% 3% 2% 5% 6% 5% 8% 12% 10% 10% 18% 15% 12% Montgomery CC % 20% 10% 10% 7% 8% 7% 1% 5% 0% 7% 8% 6% 8% 9% 14% 18% 4% 27% 0% Motheread, Inc % 37% 21% 9% 3% 2% 3% 0% 0% 0% 10% 29% 21% 13% 6% 7% 13% 2% 0% 0% Nash CC % 17% 13% 17% 8% 6% 4% 2% 3% 3% 4% 6% 7% 12% 8% 8% 9% 7% 15% 24% Orange County Literacy Council % 32% 17% 12% 8% 1% 0% 0% 0% 0% 11% 27% 21% 21% 18% 2% 0% 0% 0% 0% Pamlico CC % 8% 6% 10% 7% 9% 15% 8% 6% 16% 1% 1% 1% 3% 3% 6% 13% 10% 14% 46% Piedmont CC % 13% 9% 11% 8% 13% 9% 6% 5% 2% 3% 4% 4% 6% 7% 16% 15% 15% 17% 13% Pitt CC % 15% 11% 12% 9% 7% 8% 5% 3% 3% 4% 4% 5% 8% 8% 9% 13% 11% 13% 25% Randolph CC % 11% 11% 12% 10% 12% 9% 5% 7% 5% 2% 2% 4% 6% 7% 11% 12% 10% 20% 27% Reading Connections, Inc % 32% 18% 14% 8% 2% 1% 0% 0% 0% 9% 25% 19% 22% 17% 5% 3% 0% 0% 0% Richmond CC % 11% 8% 8% 8% 9% 8% 7% 10% 11% 1% 2% 2% 3% 4% 6% 8% 9% 21% 45% Roanoke Chowan CC % 16% 12% 6% 8% 8% 7% 8% 10% 1% 3% 4% 5% 3% 6% 8% 11% 16% 37% 6% Robeson CC % 12% 10% 8% 9% 7% 8% 7% 9% 15% 1% 2% 2% 3% 4% 5% 8% 8% 18% 50% Rockingham CC % 15% 12% 13% 12% 10% 3% 5% 5% 1% 3% 5% 6% 10% 13% 14% 7% 15% 21% 6% Rowan-Cabarrus CC 1, % 13% 10% 10% 9% 12% 9% 9% 7% 3% 2% 3% 4% 5% 7% 12% 13% 17% 21% 17% Sampson CC % 10% 9% 9% 8% 8% 31% 3% 3% 7% 1% 2% 2% 3% 4% 6% 34% 5% 6% 37% Sandhills CC % 17% 11% 10% 7% 8% 6% 4% 5% 8% 2% 4% 4% 5% 5% 8% 8% 8% 14% 42% South Piedmont CC 1, % 18% 12% 13% 10% 8% 6% 6% 1% 0% 5% 7% 7% 12% 12% 14% 15% 21% 7% 1% Southeastern CC % 14% 7% 10% 9% 9% 12% 8% 8% 7% 2% 3% 2% 4% 6% 7% 15% 13% 20% 29% Southwestern CC % 18% 10% 11% 7% 8% 4% 4% 3% 1% 6% 7% 6% 9% 8% 14% 9% 15% 16% 9% Stanly CC % 10% 7% 8% 20% 16% 15% 4% 3% 2% 2% 3% 3% 5% 17% 17% 25% 9% 10% 10% Surry CC % 14% 12% 10% 10% 8% 5% 8% 7% 3% 3% 4% 5% 6% 8% 9% 9% 18% 23% 15% The Adult Literacy Program of Fayetteville Urban Ministry % 23% 16% 19% 2% 7% 2% 0% 0% 0% 9% 16% 17% 25% 4% 21% 9% 0% 0% 0% Triangle Literacy Council % 29% 14% 11% 6% 15% 2% 0% 0% 0% 6% 17% 11% 13% 11% 35% 6% 0% 0% 0% Triangle South Literacy Works % 23% 13% 3% 5% 0% 0% 0% 0% 0% 24% 26% 25% 9% 16% 0% 0% 0% 0% 0% Tri-County CC % 17% 8% 14% 13% 5% 4% 9% 2% 1% 5% 6% 5% 11% 15% 9% 9% 27% 8% 4% Vance-Granville CC 1, % 15% 12% 13% 10% 9% 9% 3% 2% 1% 4% 5% 7% 11% 11% 15% 20% 10% 11% 6% Wake TCC 5, % 12% 10% 13% 12% 11% 9% 8% 6% 1% 2% 3% 4% 7% 10% 13% 15% 19% 21% 7% Wayne CC 1, % 15% 12% 22% 17% 6% 4% 1% 1% 0% 5% 7% 8% 23% 24% 12% 10% 6% 3% 1% Western Piedmont CC % 18% 10% 8% 9% 6% 6% 5% 5% 2% 4% 6% 5% 6% 8% 8% 12% 13% 23% 16% Wilkes CC % 11% 8% 12% 9% 9% 9% 8% 12% 2% 2% 3% 3% 6% 6% 9% 11% 16% 36% 10% Wilson CC % 16% 11% 11% 11% 6% 6% 3% 2% 3% 5% 6% 6% 8% 11% 9% 11% 8% 10% 26% YMCA Literacy Initiative % 31% 23% 19% 10% 2% 2% 0% 0% 0% 4% 19% 21% 26% 18% 6% 6% 0% 0% 0%

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31 OVERALL OUTCOMES, Retained 12+ Hours NC % Avg Participant Contact Hours US States NC Participant Post-Test Rate NC % US States % Post-Test Success Rate NC % Measurable Skill Gains NC % US States % 29

32 OVERALL OUTCOMES, MSG Benchmarks Excellence 41.8% State Goal 38.0% Baseline 30.4% North Carolina Total Alamance CC Asheville-Buncombe TCC Beaufort County CC Bladen CC Blue Ridge CC Blue Ridge Literacy Council Brunswick CC Brunswick County Literacy Burke County Literacy Council Caldwell CC and TI Cape Fear CC Cape Fear Literacy Carteret CC Catawba Valley CC Central Carolina CC Central Piedmont CC Cleveland CC Coastal Carolina CC College of the Albemarle Craven CC Craven Literacy Council Davidson County CC Durham County Literacy Council Durham TCC Edgecombe CC Fayetteville TCC Forsyth TCC Gaston College Gaston Literacy Council, Inc. Guilford TCC Halifax CC Haywood CC Isothermal CC James Sprunt CC Johnston CC Lenoir CC Literacy Council of Buncombe County Literacy Council of Union Co. Individuals Served identify atypical results and areas of strengths and weaknesses. Retained 12+ Hours Participant Avg Total Hrs Post-Tested Post-Test Success *** MSG is based on most recent attainment. No single POP MSG is counted in more than one category. Period of Participation (POP) MSGs by MSG Category*** POPs MSG Denominator AHS Grad Postsec Enrollment AHS Credits MSG Total 72,170 83% 60, % 57% 61, % 5.6% 2.8% 0.4% 29.8% 39.9% 1,584 88% 1, % 48% % 6.7% 2.5% 0.8% 27.8% 40.5% 1,655 83% 1, % 55% % 9.2% 1.5% 0.0% 25.4% 36.1% % % 47% % 14.0% 4.7% 0.0% 19.5% 39.2% % % 30% % 7.5% 0.7% 4.9% 15.0% 30.3% % % 65% % 5.2% 2.3% 0.6% 31.1% 40.3% 82 98% % 48% % 0.0% 0.0% 0.0% 36.6% 36.6% % % 64% % 5.3% 0.8% 0.5% 38.8% 47.3% % % 50% % 7.2% 0.0% 0.0% 9.3% 16.5% % % 81% % 0.0% 1.4% 0.0% 52.1% 53.4% % % 44% % 8.9% 2.3% 0.6% 21.7% 35.0% 1,751 83% 1, % 58% % 3.7% 2.6% 3.0% 23.9% 40.0% % % 65% % 1.6% 1.6% 0.0% 38.7% 41.9% % % 54% % 6.6% 2.8% 1.1% 23.5% 36.2% 1,174 77% % 69% % 8.0% 1.5% 0.4% 33.5% 45.6% 1,761 88% 1, % 60% % 6.9% 1.8% 0.9% 32.9% 45.3% 6,218 85% 5, % 55% % 2.0% 2.8% 0.2% 28.3% 33.8% % % 59% % 6.7% 1.5% 1.5% 34.8% 57.0% 1,198 87% 1, % 63% % 3.4% 8.2% 0.2% 35.4% 47.9% % % 48% % 7.1% 6.3% 0.2% 16.8% 31.2% % % 52% % 16.1% 2.9% 0.0% 24.4% 43.4% % % 49% % 0.9% 1.8% 0.0% 40.2% 42.9% 1,319 96% 1, % 61% % 4.3% 13.4% 0.4% 39.0% 58.8% % % 47% % 0.4% 0.0% 0.0% 30.8% 31.2% 2,623 76% 1, % 57% % 1.6% 1.6% 0.4% 30.7% 35.6% % % 70% % 6.0% 1.7% 0.0% 41.7% 49.9% 3,977 90% 3, % 61% % 2.3% 0.6% 0.3% 33.8% 37.6% 2,482 75% 1, % 48% % 3.7% 2.5% 1.2% 19.1% 28.9% 1,259 85% 1, % 49% % 6.2% 3.8% 0.7% 24.5% 38.3% % % 84% % 0.5% 1.0% 0.0% 46.9% 48.5% 4,033 86% 3, % 43% % 2.7% 1.7% 0.0% 19.9% 24.7% % % 48% % 11.8% 3.9% 0.0% 26.6% 42.3% % % 58% % 15.9% 10.3% 0.0% 19.6% 49.8% % % 43% % 9.9% 1.8% 2.3% 11.5% 31.3% % % 61% % 2.0% 4.8% 2.0% 20.5% 34.1% 1,078 71% % 81% % 6.9% 1.8% 0.0% 43.9% 52.7% 1,369 86% 1, % 57% % 10.8% 2.7% 0.3% 34.1% 48.6% % % 42% % 0.7% 1.1% 0.0% 33.1% 34.9% 95 89% % 50% % 0.0% 1.2% 0.0% 36.5% 37.6% HSE Post-test 30

33 OVERALL OUTCOMES, MSG Benchmarks Excellence 41.8% State Goal 38.0% Baseline 30.4% North Carolina Total Literacy Volunteers of America-Pitt County Martin CC Mayland CC McDowell TCC Mitchell CC Montgomery CC Motheread, Inc. Nash CC Orange County Literacy Council Pamlico CC Piedmont CC Pitt CC Randolph CC Reading Connections, Inc. Richmond CC Roanoke Chowan CC Robeson CC Rockingham CC Rowan-Cabarrus CC Sampson CC Sandhills CC South Piedmont CC Southeastern CC Southwestern CC Stanly CC Surry CC The Adult Literacy Program of Fayetteville Urban Ministry Triangle Literacy Council Triangle South Literacy Works Tri-County CC Vance-Granville CC Wake TCC Wayne CC Western Piedmont CC Wilkes CC Wilson CC YMCA Literacy Initiative Individuals Served identify atypical results and areas of strengths and weaknesses. Retained 12+ Hours Participant Avg Total Hrs Post-Tested Post-Test Success *** MSG is based on most recent attainment. No single POP MSG is counted in more than one category. Period of Participation (POP) MSGs by MSG Category*** POPs MSG Denominator AHS Grad Postsec Enrollment AHS Credits Post-test MSG Total 72,170 83% 60, % 57% 61, % 5.6% 2.8% 0.4% 29.8% 39.9% % % 67% % 0.0% 0.0% 0.0% 36.4% 36.4% % % 62% % 11.2% 4.3% 0.0% 35.7% 51.3% % % 57% % 11.2% 3.7% 0.0% 37.1% 52.5% % % 60% % 7.3% 0.8% 0.5% 33.5% 44.1% % % 47% % 10.0% 2.4% 0.0% 25.7% 38.1% % % 56% % 6.8% 9.0% 0.0% 24.3% 40.5% % % 64% % 3.1% 3.1% 0.0% 42.6% 48.9% % % 48% % 13.0% 9.0% 0.0% 25.1% 47.1% % % 52% % 0.3% 0.0% 0.0% 30.0% 30.3% % % 66% % 9.2% 4.6% 0.0% 45.0% 58.7% % % 52% % 13.1% 2.9% 0.0% 26.9% 43.0% 1,273 78% % 52% % 5.2% 5.3% 0.7% 26.9% 39.0% 1,046 77% % 63% % 4.1% 2.1% 0.2% 34.7% 42.3% % % 61% % 0.5% 0.5% 0.0% 43.2% 44.1% 1,105 83% % 50% % 4.8% 2.7% 0.0% 26.7% 35.7% % % 43% % 6.4% 1.7% 0.0% 5.2% 13.4% % % 53% % 3.0% 2.0% 0.0% 36.5% 43.1% % % 56% % 14.7% 3.0% 0.6% 31.3% 51.1% 1,496 89% 1, % 61% % 7.1% 1.3% 0.0% 38.5% 46.9% % % 52% % 19.5% 1.7% 0.0% 38.0% 59.3% % % 48% % 7.6% 2.3% 0.0% 28.4% 38.3% 1,298 83% 1, % 65% % 8.0% 1.8% 0.1% 35.1% 45.1% % % 65% % 4.2% 6.9% 0.0% 33.8% 45.0% % % 48% % 13.2% 4.1% 0.0% 21.1% 38.5% 1,036 82% % 50% % 9.5% 1.8% 1.1% 18.1% 31.2% % % 65% % 7.3% 1.7% 0.2% 33.5% 43.6% 79 54% % 33% % 0.0% 0.0% 0.0% 6.7% 6.7% % % 63% % 2.5% 0.6% 0.0% 46.8% 50.0% 90 67% % 33% % 0.0% 1.6% 0.0% 11.5% 13.1% % % 69% % 6.5% 2.4% 0.0% 40.6% 49.4% 1,386 83% 1, % 56% % 10.0% 2.7% 0.6% 20.5% 39.6% 5,933 90% 5, % 64% % 3.2% 3.0% 0.4% 33.5% 41.0% 1,822 85% 1, % 63% % 5.3% 2.5% 0.4% 39.0% 48.7% % % 70% % 9.7% 2.7% 1.1% 19.1% 35.7% % % 64% % 13.7% 3.3% 0.0% 34.9% 52.5% % % 49% % 2.7% 1.2% 0.2% 24.2% 28.9% % % 58% % 1.1% 0.6% 0.0% 42.0% 43.7% HSE 31

34 PROVIDER MEASURABLE SKILL GAINS AND PARTICIPANT AVERAGE TOTAL HOURS OF ATTENDANCE,