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1 TABLE OF CONTENTS # Title of Group # Page Our Mission 01 General Management Programs 1 02 Strategic Management Programs 3 03 Quality Programs 3 04 Human Resources Management Programs 3 05 Marketing and Sales Programs 4 06 Project Management Programs 5 07 Secretarial and Office Management Programs 5 08 Banking Programs 6 09 Financial and Accounting Programs 7 10 Legal Programs 8 11 Purchasing and Warehouse Management Programs 8 12 Statistical Programs 9 13 Security and Safety Programs 9 14 Overseas Programs (,, Sharm el-sheikh and Kuala Lumpur) 10 Al-Tawail Training Center implements general training programs in the following Saudi cities: Riyadh (R), Jeddah (J), Dammam (D), Abha (A), Yanbu (Y), Jubail (L), AlMadina AlMonawara (M), Hofuf (H), and Qaseem (Q). Al-Tawail Training Center implements general training programs outside of Saudi Arabia in the following cities:,, Sharm El Sheikh and Kuala Lumpur. Al-Tawail Training Center provides in-house training programs, so our clients can benefit from our experience in designing in-house programs wherever the client wants to implement his program.

3 General Management Programs 2018 Self-Confidence 5 Days J 6-10 D R 4-8 J Management and Leadership Skills 5 Days R J L A 2-6 J R Innovative and Creative Thinking 5 Days J 8-12 R D 9-13 J 2-6 D Crises Management 5 Days /2-1 /3 D 6-10 J A M J Business Process Re-Engineering (BPR) Report and Correspondence Writing Skills 5 Days D R 8-12 A D 5 Days D 1-5 M Effective Communication Skills 3 Days D 4-6 R J D 9-11 R Y 9-13 D D R 4-8 J 2-6 D Effective Utilization of Time 3 Days R D J R Stress Management 3 Days R J D R J Team Building Skills 5 Days D J 6-10 R Problem Solving and Decision Making Skills for Dealing with Others in the Workplace 8-12 Y 5 Days J D 1-5 M 5-9 Q 4-6 D D 7-11 M 2-6 R 5 Days D R 6-10 Y A D M 2-6 D 4-8 J 30 /12-3 /1 D Effective Negotiation Skills 5 Days D 8-12 J R D 30 /12-3 /1 J Effective Supervisory Skills 5 Days J D R J 28 /1-1 /11 D Operational planning skills 5 Days R J D 5-9 A 9-13 J 28 /1-1 /11 R Effective Presentation Skills 5 Days /1-1 /2 J 4-8 D R 2-6 J D The Middle Management Skills 5 Days J D 8-12 A 5-9 D J R Management for New and Prospective Managers 5 Days /2-1 /3 J 29 /4-3 /5 D R M D 1

4 Self, Time and Stress Management 5 Days J 29 /4-3/5 R D 4-8 M 9-13 J Personality at Work 5 Days R J 30 /9-4/10 D Principles of Management 5 Days D R J D Emotional Intelligence 5 Days J 29 /4-3/5 R 29 /7-2/8 D 30 /9-4/10 J The Leading and Managing Roles of Managers 5 Days R 1-5 J A M J Business Process Management 5 Days D J 7-11 R D Leading Self to Achieve Excellence 5 Days R D L 9-13 J Motivating and Coaching for Optimal Performance 5 Days /2-1 /3 R 6-10 L A D Y Organizing and Distributing Work 5 Days D 29 /7-2 /8 J R D Skills of Communicating and Dealing with Others 5 Days /1-1 /2 R 8-12 M J D 30 /9-4 /10 R J 2-6 J Empowerment Skills 5 Days J R 7-11 D Influencing and Persuasion Skills 5 Days R 8-12 D 7-11 J Positive Influence 5 Days D R J M Analysis & Simplifying Work Procedure 5 Days R J D R Results Based Management 5 Days R 8-12 D J 30 /12-3 /1 R Creating a Respectful Work Place 5 Days J 1-5 R D Management Conflict 5 Days D A J Success Competencies in a Rapidly Changing Environment 5 Days R 1-5 J د R 2

5 Strategic Management Programs 2018 Change Management 5 Days R D 30 /9-4 /10 J 9-13 R Strategic Planning 5 Days J M 29 /7-2 /8 A J Balanced Scorecard (BSC) 5 Days D 1-5 J R 4-8 D Key Performance Indicators and Benchmarking 5 Days R J D R Critical Success Factors of Strategy 5 Days /4-3 /5 D 2-6 R 28 /10-1 /11 J Prepare Governors Strategy to Achieve Excellent Performance 5 Days R 5-9 R 9-13 D J Quality Programs 2018 Principles of Six Sigma 5 Days J 8-12 M 7-11 D 30 /12-3/1 J Total Quality Management (TQM) 5 Days D 4-8 Y 6-10 J 2-6 R M Continuous Quality Improvement 5 Days D J R Quality Assurance 5 Days R D 9-13 J 4-8 R Quality Control 5 Days D R J ISO (9001:2015) 5 Days /1-1/2 D 1-5 R 5-9 L 30 /9-4/10 J D Internal Audit to ISO (9001:2015) 5 Days R J D Human Resources Management Programs 2018 New Trends in Human Resources Management 5 Days /4-3 /5 R 5-9 J M Performance Review and Appraisal 5 Days R D Human Resource Planning (HRP) 5 Days R 29 /7-2 /8 R 2-6 J 3

6 Career Planning and Development 5 Days R Train the Trainer 5 Days J Q 1-5 D 28 /1-1/11 M Training Needs Assessment 5 Days R J Interviewing Skills 5 Days R D Subordinate's Performance Management 5 Days D Career Path Planning 5 Days R 4-8 J Job Analysis and Classification 5 Days R 30 /12-3 /1 D Managing the Training Process 5 Days R Attracting and Keeping Top Performers 5 Days /1-1 /2 J D R Training Coordinator Skills 5 Days M Performance Government s Management 3 Days R 5-7 H 7-9 D J Coaching and Mentoring 5 Days J 30 /9-4/10 D 9-13 R Marketing and Sales Programs 2018 Improving Selling Skills 5 Days J 29 /4-3/5 D J 2-6 R D Marketing Strategies and Plans 5 Days D J 9-13 R 9-13 D Customer Care Skills 5 Days D 6-10 R J D Sales Management 5 Days R D J R 30 /12-3/1 D Preparing Public Relations Plans 5 Days R J 2-6 D Marketing Research 5 Days J R 30 /9-4/10 D 4

7 Telephone Selling Skills 3 Days R D J R Skills Improvement for Reception Staff 3 Days R J D Service Excellence 5 Days J 1-5 M 5-9 R 7-11 D Electronic Marketing 5 Days D 29 /7-2 /8 J D 2-6 R Solving Sales Problems 5 Days J D R Customer Relationship Management 5 Days J 9-13 D 4-8 R Debt Collection 5 Days R D J Effective Marketing Communications 5 Days J 8-12 D 28 /10-1 /11 R Project Management Programs 2018 Project Scheduling and Control Using MS-Project 5 Days /4-3 /5 R 1-5 R R 30 /12-3 /1 R Project Management 5 Days /2-1/3 D 29 /7-2/8 A R Feasibility Studies 5 Days J 2-6 D R Project Management (Advanced) 5 Days R D J Secretarial and Office Management Programs 2018 Behavioral and Managerial Skills for Office Manager and Executive Secretary Administrative Assistants Self- Development 5 Days /1-1 /2 R 8-12 D 29 /7-2 /8 J 30 /9-4 /10 R M 5 Days D 6-10 J 9-13 R D J Electronic Secretariat Skills 5 Days J Q D A 5-9 J 7-11 M D Electronic Archiving Management and Organization 5 Days D 4-8 J A D J 9-13 R 5

8 Etiquette and Protocol Skills for Office Manager or Executive Secretary 5 Days R J 1-5 D Contemporary Trends in Secretarial Tasks 5 Days R 8-12 J M J Techniques of Organizing Meetings 5 Days /2-1 /3 J 2-6 D 28 /10-1 /11 R Organizing Files and Documents in Business Organizations Report and Correspondence Writing Skills 5 Days R D J 30 /12-3 /1 D 5 Days D 1-5 M Banking Programs Y D R 4-8 J 2-6 D Introduction to Credit Analysis 5 Days R D Foreign Trade Finance 5 Days R Legal Aspects of Banking & SAMA Regulations 5 Days R D Principles of Investment 5 Days R Corporate Credit Risk Analysis 5 Days J Problem Loans Management 5 Days /7-2/8 R Investment Portfolio Management 5 Days D Contract Finance 5 Days R 28 /10-1/11 D Principles of Bank Credit 5 Days /9-4/10 R Treasury and Money Market 5 Days J 30 /12-3/1 R Financial Risk Management in Banks and Companies Detecting Forgery and Counterfeiting 5 Days R 5 Days R 9-13 J 6

9 Principles of Banking 5 Days R Principles of Islamic Banking 5 Days R CME-1 Exam Preparation Course 5 Days R CME-2 Exam Preparation Course 5 Days R CME-3 Exam Preparation Course 5 Days R Banking Adherence 3 Days R J The Banking Professional Code 2 Days R J Retail Banking Professional Foundation (RBPFC( 5 Days /2-1 /3 R 6-10 R Corporate Finance 5 Days J Credit Rating Financing Small and Medium 5 Days R Branch Internal Audit 5 Days J Money Laundering 3 Days R D Financial and Accounting Programs 2018 Financial Analysis 5 Days D J 4-8 M Preparation Of Financial Statements by Using Excel Spreadsheets Modern Approaches in Internal Auditing Financial Skills for Non-Financial Managers 5 Days /4-3 /5 R 9-13 R R 5 Days J 9-13 D 2-6 R 5 Days J A R Financial Planning and Budgeting 5 Days R 1-5 M D 5-9 A J 7

10 Government Accounting 5 Days R J Accounting for Non-Accountants 5 Days D M J Financial Data and Decision Making 5 Days J 30 /9-4/10 D 9-13 R Cash Flow Analysis 5 Days D 7-11 J Traditional and Modern Cost Accounting Systems 5 Days /4-3 /5 D J 30 /12-3 /1 R Financial Accounting (1) 5 Days J D R Financial Accounting (2) 5 Days J D Financial Accounting (Advanced) 5 Days L 28 /10-1/11 M Consolidated Financial Statements 5 Days Y 29 /7-2/8 D J Legal Programs 2018 Administrative Contracts 5 Days R J 2-6 D Principles of Labor and Workmen Law 5 Days R J Saudi Zakat and Taxation Systems 5 Days R J 1-5 R 9-13 D 9-13 J Purchasing and Warehouse Management Programs 2018 Modern Warehousing Management 5 Days J 8-12 M 2-6 R J Materials Management and Stock Control Modern Purchasing and Contract Management Solving the Problems of the Non- Moving Stock Main Skills of Stocktaking in Warehouses & Custodies 5 Days J M J R 28 /10-1/11 D 5 Days /4-3/5 J 29 /7-2/8 M 9-13 D 2-6 J 5 Days D J R 5 Days /2-1/3 J R 7-11 D J 8

11 The Governmental Rules and 5 Days R 1-5 A D R Procedures of Bids and Purchasing Quantitative Logistic tools and Supply Chain Management Developing the Skills of Warehouses Employees Main Skills of Purchasing Representatives 5 Days D 29 /7-2 /8 R J D 5 Days R A 30 /9-4 /10 J 30 /12-3 /1 D 5 Days D J R Statistical Programs 2018 Data Collection and Analysis 5 Days R J D Statistical Process Control 5 Days R 28 /10-1 /11 D (SPSS) Program Skills 5 Days R R R Statistical Skills for Managerial Staff 5 Days R 2-6 D J Time Series Analysis and Forecasting 5 Days R 9-13 J D Security and Safety Programs 2018 General Safety 5 Days D J 2-6 R D Occupational Health and Safety Management )OHSAS 18001:2007( Investigating & Preventing Work Accidents Basic of Developing Security and Safety Personnel 5 Days Y D 30 /9-4 /10 J L 2-6 R 5 Days D 1-5 L 8-12 Y D M 5 Days J 9-13 D 9-13 R 9

12 Leadership Skills in a Turbulent Environment Making Effective Decisions Preparation of Operational Plans Self and Stress Management Human and Positive Relations in the Work Environment Management Skills for Supervisors Key Performance Indicators and Benchmarking Developing Trainers Skills Project Management (Advanced) Professional Secretarial Techniques for the Executive Secretary Developing Financial Skills for Non- Financial Staff Financial Risk Management in Banks and Companies Preparation of Final Accounts Using IFRS Kuala Lumpur Sharm el-sheikh 4-8 Sharm el-sheikh Overseas Programs Sharm el-sheikh Kuala Lumpur Kuala Lumpur Sharm el-sheikh 29 /7-2 / Kuala Lumpur Kuala Lumpur Sharm el-sheikh Kuala Lumpur Sharm el-sheikh

Training Programs Schedule 2019

Training Programs Schedule 2019 Schedule 2019 0112086895 www.altawail.com 0112086899 training@altawail.com Table of Content Page # About AlTawail Center.. 3 Management and Leadership Skills Programs. 4-5 Strategic Management Programs..