Promoting Careington s CareShield and My Advocate Plans Conference Information
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1 Promoting Careington s CareShield and My Advocate Plans Conference Information Phone number: (641) Access code:
2 Clyde Ponder Director of Sales
3 Agenda CareShield overview Products in plan Cost of plan Sales tips My Advocate overview Products in plan Cost of plan Sales tips Membership application process Available marketing support Updates about compliance Q & A
4 Poll Question What percentage of your clients would be interested in ID theft protection and or legal advice? A. 0% - 20% B. 20%-40% C. 40%-60% D. 60%-80% E. 80%-100%
5 Mark Roberts Senior Sales Representative ti
6 About CareShield CareShield includes premier products from LifeLock, AIG, CareSweep and Legal Club of America that help prevent identity theft, as well as provide comprehensive coverage in the event a member s identity is compromised. Did you know? Identity theft is a growing financial crime in America - striking more than 8.1 million victims in the last year alone. - "2008 Identity Fraud Survey Report," Javelin Strategy and Research, February 2008
7 Proactively protects you before an incident id occurs! Fraud alerts on all of your credit reports, preventing anyone from opening an account in your name without your knowledge Reduced junk mail and pre-approved credit offers Credit reports from Equifax, Experian and TransUnion ordered once per year for your files Full-service resolution and repair by the world s leading experts Key selling point: LifeLock offers a $1 million guarantee
8 Identity theft coverage insurance Expert assistance and financial relief should you become a victim of identity theft 24/7 claim service available Expense reimbursement ID Theft Recovery Kit provided Financial relief up to $25,000 with a $250 deductible Key selling point: * Not available in FL, NY, and NV Income protection is offered
9 Protect your personal information Early warning alerts Identity monitoring CareSweep hotline Credit card theft reporting Easy to use Fraud Protection Dashboard Key selling point: Exclusive SSN protection system
10 Legal referral program Pre-qualified network of over 20,000 attorneys in all 50 States t Never pay more than $125 hour Assistance in family law, estate planning, personal/housing/real estate matters, consumer contract law, auto-related matters, criminal matters, government matters, and more. Key selling point: Includes seven free legal services such as will creation and review of legal documents
11 Cost of CareShield Monthly Rate: $12.95 per person/per month Annual Rate: $ per person One-time, non-refundable processing fee of $20, which h is split 50/50 0 with agent and Careingtoni 45-day cancellation Key selling point: LifeLock alone retails for $10 a month - for an extra $2.95 month you get additional ID theft protection services from AIG, CareSweep, and more!
12 How to sell CareShield e Approach employer groups Target affinity groups Market to seniors
13 About My Advocate Members will receive unlimited tax advice, prior year tax return review and tax return preparation at a discounted rate. Plus, members will also have access to legal, concierge, identity theft and child and elder care consultation services. Did you know? Workday interruptions related to elder care cost companies about $3.7 billion annually -New York Times
14 Dependent care resources Educational resources on a broad range of topics for children, family, elders and adults Consultation, research and referral for elder care, child care and care for people with disabilities Help locate after-school programs for child in elementary school Find care for a disabled family member Key selling point: Available 24 hours a day, 365 days a year
15 Helping you balance work and life Personal, information, gift and shopping services Help with entertainment arrangements Party, event and meeting planning Travel coordination Personal assistance to meet your business and personal needs Key selling point: Service is available 24/7/365 and the concierges get to know your individual preferences & needs
16 Tax advice and preparation Discounts on tax preparation Unlimited advice on federal taxation via toll-free phone, fax or Advice provided at no additional cost: Health care spending accounts (HSAs) IRAs, Roth IRAs, 401k plans and SEPs Capital gains Retirement planning and more Key selling point: They review prior year s tax returns to check for errors and provide extra tax savings
17 Legal referral program Pre-qualified network of over 20,000 attorneys in all 50 states Never pay more than $125 hour Assistance in family law, estate planning, personal/housing/real estate matters, consumer contract law, auto-related matters, criminal matters, government matters and more Key selling point: Includes seven free legal services such as will creation and review of legal documents
18 Identity theft coverage insurance Expert assistance and financial relief should you become a victim of identity theft 24/7 claim service available Expense reimbursement ID Theft Recovery Kit provided Financial relief up to $25,000 with a $250 deductible Key selling point: * Not available in FL, NY, and NV Income protection is offered
19 Cost of My Advocate Monthly Rate: $14.95 per family/per month Annual Rate: $ per family One-time, non-refundable processing fee of $20, which h is split 50/50 0 with agent and Careingtoni 45-day cancellation Key selling point: My Advocate is a great discount plan to help busy people manage their life and work
20 How to sell My Advocate Market towards affluent working professionals Self employed Two income families Small business owners Affinity groups Financial institutions
21 Membership application Step 1 Fill out contact information: name, address, phone number, date of birth, and any dependents d names/dates of birth Step 2 Select monthly or annual payment Step 3 Select member payment options: Select member payment options: credit or debit card, bank draft, checks, money orders
22 Membership application Step 4 Include the effective date Step 5 Include your agent code and Mkt code which is same as agent code
23 Application process Submit applications by Fax to or Regular mail or personal delivery to our corporate office: Careington International 7400 Gaylord Parkway Frisco, TX Once the application is processed the member will Once the application is processed, the member will receive their membership packet within 7-10 business days
24 Marketing support Contact sales reps for brochures and PDFs Submit any marketing materials to the compliance department for review Contact sales reps for additional information about compliance
25 Kris Virgin Director of Licensing i and Regulation
26 TELEPHONE CONSUMER PROTECTION ACT (TCPA) The Telephone Consumer Protection Act was passed in The Federal Communications Commission approved the rules and regulations, implementing the act that went into effect on December 20, 1992.
27 Important provisions of the TCPA A ban on autodialers and artificial or prerecorded voice messages programmed to call any emergency phone lines (including 911 numbers, hospital emergency lines, physicians or medical service lines, health care facilities, poison control centers, fire protection or law enforcement agencies), pagers or cellular phones, or a call for which a charge is made to the calling party. A prohibition against the use of artificial or prerecorded voice messages to call a residence except in cases of emergency or if the caller has received prior express consent. (Such calls to businesses are not prohibited.) A prohibition against the use of an autodialer to engage two or more lines of a multi-line business. A requirement that anyone using an autodialer or an artificial or prerecorded voice message to call any number state the identity of the caller at the beginning of the message and give the address and phone number of the caller during the call. A ban on sending unsolicited advertisements by fax to anyone without prior express consent. A prior business relationship is considered consent unless the recipient of the fax withdraws that consent. (This provision was unsuccessfully challenged in federal court.)
28 Fax Blast Example Fax wasn t requested by individual Fax wasn t approved by DMPO No disclosure
29 Discount health care cards pose as health insurance - deceptive faxes target small businesses and the uninsured Texas Department of Licensing and Regulation (TDLR) and Discount Health Care Card (DHCC) companies are swamping business fax machines with flyers Features of fax blast: Insurance-like language No restrictions for pre-existing conditions Extremely low rates Limited time offer advertised as expiring soon (usually the day flyer is received) Graphics that t are similar il to those used by the pharmaceutical and medical industries i A toll-free phone number
30 Poll question results
31 COMING SOON! Next Webinar Late September Topic, Date and Time TBD
32 Questions & Answers
33 We re here to help Clyde Ponder Director of Sales (800) ext Mark Roberts Senior Sales Representative (800) ext Andrew W. Schenck National Sales Representative (800) ext Ryan Reist National Sales Representative (800) ext Member Services (800) ext English (800) ext Spanish Compliance and Regulations Michele Gaines Licensing & Regulation Manager (800) ext
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