CORRECTED PAGES STATS GUIDE

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1 017 STATS GUIDE CANADA S INSURANCE AND RISK MAGAZINE CANADIANUNDERWRITER.CA CORRECTED PAGES JULY 4, 2017 NEW Exclusive data + analysis Dear subscriber, Please complement your print edition of Stats Guide 2017 with this package, which contains these updates and corrections to the print edition: In the provincial Briefing Note section (pages 16-38), corrected DWP growth y/y percentages under Key Lines Snapshot: Line of Business now appear. Pages now show the Underwriting Results for Property only. The print version errantly displayed the results for Total Business. Pages now include a clarifying footnote concerning the Totals column that did not appear in the print edition, and all instances of EGI Financial have been changed to Echelon Financial Group. Thank you for your attention to these changes. We want you to have the best information possible. Still, we apologize for the inconvenience this has caused. Ian Portsmouth Managing Director Canadian Underwriter

2 Briefing Note: British Columbia SCORECARD 2016 Direct Business B.C. brokers will see opportunity and challenge in real estate coverage Written Premiums... $4,544,705,000 Y/Y growth % Loss ratio 2016 (2015) (48.4) Line Share THE CANADIAN PRESS/Jonathan Hayward Notwithstanding hiccups related to trade in softwood lumber and liquefied natural gas, B.C.s economy is starting to hit on all cylinders. For a musthave product like insurance, that gives brokers opportunities for new policy generation. The expansion, though, creates pricing pressure they ll have to manage particularly for residential and commercial real estate coverage. There s an upward trend on building and repair recovery costs, says Insurance Brokers Association of B.C. (IBABC) executive director Chuck Byrne, although we re not in the same boat we were in the early 2000s, where insured values had basically been ignored, versus the reality of the market. In the 2003 Kelowna and Barrier fires, there was a lot of underinsurance. The Canadian Wildland Fire Information System calls for fire risks to increase starting this spring for the southern part of the province, and Byrne notes rapidly rising home prices in B.C. have the potential to add to an underinsured situation for both residential and commercial buildings. There s a need for consumers and brokers alike to pay attention to insured values, and insurers will be contributing to that debate as they deal with total and partial losses that point to strain on proper insurance value. Property... 66%...3,001,832,000 Automobile... 6%...261,722,000 Liability... 17%...754,620,000 Other... 11%...526,531,000 Beyond fire and flood, IBABC has been raising awareness at three levels of government about earthquake risks, and the need to increase citizens responsibility for disaster resilience. The province s earthquake product is expensive and doesn t fit all consumers; plus, deductibles are high 10% of insured value of the property. We ve got information and materials available for our members to get out to the consumer, says Byrne, who s maybe not thinking about what they have to do if their building twists into a knot and they re unable to use the elevator, or the building gets condemned any of those worst-case scenarios that might affect B.C. homeowners. STATS GUIDE 2017 IS HOT LINES 2016 s Fastest-Growing by y/y DWP CONTRACT SURETY + $22,560,000 CONTRACT SURETY +55% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 16 Canadian Underwriter

3 Data and rankings exclude ICBC, Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $1,703,756,000 DWP growth (y/y)...5.0% Loss ratio 2016 (2015) (51.0) PROPERTY - COMMERCIAL DWP $1,298,076,000 DWP growth (y/y)...1.2% Loss ratio 2016 (2015) (43.1) AUTO - PRIVATE PASSENGER DWP $211,354,000 DWP growth (y/y) % Loss ratio 2016 (2015) (71.1) AUTO - COMMERCIAL DWP $50,368,000 DWP growth (y/y) % Loss ratio 2016 (2015) (37.0) BOILER & MACHINERY DWP $61,650,000 DWP growth (y/y) % Loss ratio 2016 (2015) (31.8) LIABILITY DWP $754,620,000 DWP growth (y/y)...0.6% Loss ratio 2016 (2015) (55.2) SURETY DWP $85,489,000 DWP growth (y/y) % Loss ratio 2016 (2015) (9.5) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Intact Financial Corporation ,222, % 1. American Bankers Ins. Company of Florida..1,519% 2. Wawanesa Mutual Insurance Company (The).. 216,834, % 2. Lloyd s Underwriters % 3. RSA Canada Group ,831, % 3. First North American Insurance Company % 4. CAA - BCAA Insurance Corporation ,515, % 4. AIG Insurance Company of Canada % 5. Lloyd s Underwriters ,915, % 5. Echelon Financial Group... 95% 1. Lloyd s Underwriters...$242,204, % 1. Everest - Group % 2. Intact Financial Corporation...$125,970, % 2. Allianz Global Risks US Insurance Company...190% 3. Aviva Canada Group...$108,411, % 3. Munich Re Canada % 4. RSA Canada Group...$88,764, % 4. Guarantee Company of North America (The).119% 5. Northbridge Financial Corporation...$83,074, % 5. Northbridge Financial Corporation... 88% 1. Economical Mutual Insurance Company...$113,998, % 1. Echelon Financial Group... 90% 2. Intact Financial Corporation...$67,110, % 2. Economical Mutual Insurance Company... 30% 3. RSA Canada Group...$21,403, % 3. Intact Financial Corporation... 25% 4. Aviva Canada Group...$3,515, % 4. Aviva Canada Group... 22% 5. Echelon Financial Group...$3,071, % 5. RSA Canada Group... 48% 1. Lloyd s Underwriters...$16,152, % 1. Lloyd s Underwriters % 2. Northbridge Financial Corporation...$6,713, % 2. Aviva Canada Group % 3. Aviva Canada Group...$6,112, % 3. Northbridge Financial Corporation... 61% 4. Intact Financial Corporation...$5,984, % 4. RSA Canada Group... 30% 5. RSA Canada Group...$2,557, % 5. Chubb Group... 23% 1. RSA Canada Group...$11,742, % 1. Lloyd s Underwriters... 93% 2. FM Global - Group...$9,867, % 2. AIG Insurance Company of Canada... 67% 3. Lloyd s Underwriters...$7,179, % 3. RSA Canada Group... 63% 4. Boiler Inspection and Ins. Co of Canada (The)...$5,703, % 4. Boiler Inspection and Ins. Co of Canada (The)... 35% 5. Intact Financial Corporation...$5,482, % 5. Intact Financial Corporation... 29% 1. Lloyd s Underwriters...$252,134, % 1. XL - Group % 2. Intact Financial Corporation...$72,663, % 2. Everest - Group % 3. AIG Insurance Company of Canada...$35,573, % 3. Axis Reinsurance Co. (Canadian Branch)...100% 4. Co-operators - Group...$35,010, % 4. Arch Insurance Canada Ltd... 95% 5. Chubb Group...$34,222, % 5. Guarantee Company of North America (The)... 63% 1. Aviva Canada Group...$22,826, % 1. Liberty Mutual Insurance Company % 2. Intact Financial Corporation...$14,062, % 2. Zurich Insurance Company Ltd % 3. Zurich Insurance Company Ltd...$8,772, % 3. Aviva Canada Group % 4. Liberty Mutual Insurance Company...$7,590, % 4. Trisura Guarantee Insurance Company... 14% 5. Guarantee Company of North America (The)...$6,140, % 5. Travelers - Group... 10% British Columbia s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Lloyd s Underwriters ,538, % 2. Intact Financial Corporation ,580, % 3. RSA Canada Group ,396, % 4. Aviva Canada Group ,024, % 5. Economical Mutual Ins. Company ,988, % 6. Wawanesa Mutual Ins. Company (The)...255,715, % 7. Co-operators - Group ,201, % 8. CAA - BCAA Insurance Corporation ,012, % 9. Northbridge Financial Corporation ,021, % 10. AIG Insurance Company of Canada ,487, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. Old Republic Insurance Company of Canada % 2. XL - Group % 3. DAS Legal Protection Insurance Company Limited % 4. Everest - Group % 5. National Liability & Fire Insurance Company % 6. First North American Insurance Company % 7. Stewart Title Guaranty Company... 88% 8. Allianz Global Risks US Insurance Company... 82% 9. HDI Global SE Canada Branch... 81% 10. Desjardins General Insurance Group Inc... 81% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 17

4 Briefing Note: Alberta SCORECARD 2016 Direct Business Written Premiums... $8,853,619,000 Y/Y growth % Loss ratio 2016 (2015) (61.7) Line Share THE CANADIAN PRESS/Jonathan Hayward Fort McMurray s wildfires forced the largest evacuation in the province s history, with nearly 88,000 people relocated, and drove 2016 loss ratios into triple digits. And those weren t the province s only natural catastrophe losses: from late June until the start of August, a series of prairie storms pushed claims spikes in Alberta s major cities, as well as smaller communities such as Medicine Hat and Okotoks. Although the Fort McMurray fire represents the costliest disaster in Canadian history, when weighed on the scale of global catastrophic events it wasn t sufficient to lead to higher reinsurance premiums, according to a DBRS analysis. That s of little solace Fallout from the Fort Mac fire will affect insurers through 2018 to insurers who write business in the province: according to MSA Research Inc., $9.2 billion was claimed for all lines in 2016, up $4.1 billion from the prior year. Larger, more diversified insurers took proportionally smaller hits and, overall, claims impact is proportionate to an insurer s exposure to Alberta for instance, Intact s 17.6% share of direct written premiums corresponds to a gross-losses share of 15.3%. Insurers can expect to cope with the fire s fallout this year and next. In April, the University of Alberta released preliminary results of a study finding one in five firefighters who fought the Fort McMurray blaze suffers from respiratory problems, and one in Property... 37%...3,294,626,000 Automobile... 47%...4,195,062,000 Liability... 10%...871,560,000 Other... 6%...492,371,000 six has been diagnosed with anxiety or depression. Further, U of A climate scientists are predicting a warm summer that could make the 2017 wildfire season longer, and therefore riskier, than 2016 s. Provincial insurers aren t sitting still. At an April 2017 conference, Resilience 2017, hosted by the Conference Board of Canada, insurers were among attendees discussing lessons learned and looking at ways future disasters could be prevented including social media s role in catastrophe response, the role of the Red Cross and other disaster relief agencies, and ways insurers may want to rethink risk management. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES PROFESSIONAL LIABILITY +$15,012,000 MARINE +53% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 18 Canadian Underwriter

5 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $1,945,786,000 DWP growth (y/y)...6.1% Loss ratio 2016 (2015) (49.5) PROPERTY - COMMERCIAL DWP $1,348,840,000 DWP growth (y/y) % Loss ratio 2016 (2015) (38.7) AUTO - PRIVATE PASSENGER DWP $3,320,288,000 DWP growth (y/y)...2.9% Loss ratio 2016 (2015) (82.3) AUTO - COMMERCIAL DWP $813,035,000 DWP growth (y/y) % Loss ratio 2016 (2015) (71.9) BOILER & MACHINERY DWP $70,353,000 DWP growth (y/y) % Loss ratio 2016 (2015) (71.8) LIABILITY DWP $871,560,000 DWP growth (y/y) % Loss ratio 2016 (2015) (56.4) SURETY DWP $85,749,000 DWP growth (y/y) % Loss ratio 2016 (2015) (15.3) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth TD Insurance...$304,144, % 1. Millennium Insurance Corporation % 2. Intact Financial Corporation...$300,225, % 2. SGI CANADA % 3. Wawanesa Mutual Insurance Company...$283,222, % 3. Guarantee Company of North America (The) % 4. Co-operators - Group...$201,917, % 4. Omega General Insurance Company % 5. RSA Canada Group...$95,469, % 5. Mutual Fire Insurance Company of B.C. (The) % 1. Lloyd s Underwriters...$191,190, % 1. SGI CANADA % 2. Intact Financial Corporation...$148,633, % 2. Northbridge Financial Corporation... 89% 3. AIG Insurance Company of Canada...$126,226, % 3. Mutual Fire Insurance Company of B.C. (The)... 89% 4. Aviva Canada Group...$98,193, % 4. Munich Re Canada... 69% 5. Co-operators - Group...$90,027, % 5. Gore Mutual Insurance Company... 66% 1. Intact Financial Corporation...$706,720, % 1. Echelon Financial Group % 2. TD Insurance...$525,657, % 2. SGI CANADA % 3. Wawanesa Mutual Insurance Company...$460,120, % 3. Chubb Group... 98% 4. Desjardins General Insurance Group Inc...$287,423, % 4. Guarantee Company of North America (The)... 77% 5. Aviva Canada Group...$265,949, % 5. Desjardins General Insurance Group Inc... 53% 1. Intact Financial Corporation...$199,557, % 1. Desjardins General Insurance Group Inc % 2. Aviva Canada Group...$90,201, % 2. Co-operators - Group % 3. Northbridge Financial Corporation...$89,734, % 3. Lloyd s Underwriters... 83% 4. Wawanesa Mutual Insurance Company (The)...$79,492, % 4. Intact Financial Corporation... 39% 5. Co-operators - Group...$66,467, % 5. American Road Insurance Company (The)... 36% 1. Lloyd s Underwriters...$14,126, % 1. Aviva Canada Group... 61% 2. RSA Canada Group...$9,705, % 2. AIG Insurance Company of Canada... 53% 3. FM Global - Group...$8,092, % 3. Allianz Global Risks US Insurance Company... 46% 4. AIG Insurance Company of Canada...$5,555, % 4. Boiler Inspection and Insurance Co of Canada... 22% 5. Aviva Canada Group...$5,126, % 5. Intact Financial Corporation... 11% 1. Lloyd s Underwriters...$217,384, % 1. XL - Group % 2. Intact Financial Corporation...$80,798, % 2. Everest - Group % 3. AIG Insurance Company of Canada...$66,671, % 3. HDI Global SE Canada Branch % 4. Co-operators - Group...$55,116, % 4. Wynward Insurance Group % 5. Chubb Group...$54,155, % 5. Berkley Insurance Company... 81% 1. Intact Financial Corporation...$14,513, % 1. Liberty Mutual Insurance Company... 62% 2. Travelers - Group...$10,780, % 2. Travelers - Group... 55% 3. Guarantee Company of North America (The)...$9,580, % 3. Aviva Canada Group... 41% 4. Zurich Insurance Company Ltd...$7,506, % 4. Intact Financial Corporation... 21% 5. Aviva Canada Group...$7,198, % 5. Trisura Guarantee Insurance Company... 18% Alberta s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Intact Financial Corporation... 1,469,216, % 2. Wawanesa Mutual Insurance Company ,253, % 3. TD Insurance ,762, % 4. Co-operators - Group ,099, % 5. Aviva Canada Group ,438, % 6. Lloyd s Underwriters ,910, % 7. RSA Canada Group ,470, % 8. Desjardins General Insurance Group Inc...396,256, % 9. CAA - Alberta Motor Association Insurance Co...285,382, % 10. Economical Mutual Insurance Company.. 266,630, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. XL - Group... 1,174% 2. National Liability & Fire Insurance Company % 3. Everest - Group % 4. Echelon Financial Group % 5. International Insurance Company of Hannover SE % 6. Omega General Insurance Company % 7. SGI CANADA % 8. Mutual Fire Insurance Company of B.C... 99% 9. Berkley Insurance Company... 88% 10. HDI Global SE Canada Branch... 77% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 19

6 Briefing Note: Saskatchewan Kevin Doherty s 2017 budget slaps PST on premiums, but questions remain SCORECARD 2016 Direct Business Written Premiums... $1,357,202,000 Y/Y growth % Loss ratio 2016 (2015) (47.5) Line Share THE CANADIAN PRESS/Mark Taylor Taxing times are ahead for Saskatchewan. Downturns in the resource economy dented provincial coffers and led to some new taxes, including the pending application of provincial sales tax to insurance premiums. Insurance Brokers Association of Saskatchewan (IBAS) executive director Ernie Gaschler says IBAS and the Insurance Bureau of Canada are working with the provincial finance department to clarify the mechanics of PST implementation and have suggested delaying the start date from July 1 till October to allow the industry to adjust. Right now, he says, there are such outstanding questions as whether financing, underwriting and other fees that are part of a policy s premium will attract PST. There are bunch of issues about how the government intends to apply it, says Gaschler. From a broker s perspective, if I m writing a piece of business in Saskatchewan but it includes a cottage in Clear Lake, Manitoba, is PST applied to the whole policy? There are some things like that which the government either may not have thought through or hasn t included in its guidelines. On the natural catastrophe side, the Canadian Wildfire Information System calls for southern Saskatchewan to be at greater risk for wildfires starting in the spring. And there is a significant change coming to provincial flood coverage Property... 63%...856,593,000 Automobile... 15%...198,736,000 Liability... 10%...142,659,000 Other... 12%...159,214,000 at a time when summer prairie storms (including last year s Moose Jaw hail event) are on the rise. Government flood coverage has been the norm in Saskatchewan, but private companies are now entering the space. As private coverage is introduced, meetings are taking place with the Provincial Disaster Assistance Program to make sure everyone understands the lay of the land. Industry advocates are encouraging the government to continue responding to flood events as it always has until, as Gaschler says, the industry has had a chance to inform people about buying it and having proper coverage in as many areas where it applies. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES COMMERCIAL PROPERTY +$24,199,000 LEGAL EXPENSE +69% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 20 Canadian Underwriter

7 Data and rankings exclude Sask. Auto Fund, Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $410,101,000 DWP growth (y/y)...9.5% Loss ratio 2016 (2015) (61.5) PROPERTY - COMMERCIAL DWP $446,492,000 DWP growth (y/y)...5.7% Loss ratio 2016 (2015) (44.0) AUTO - PRIVATE PASSENGER DWP $111,396,000 DWP growth (y/y)...2.4% Loss ratio 2016 (2015) (53.7) AUTO - COMMERCIAL DWP $87,340,000 DWP growth (y/y) % Loss ratio 2016 (2015) (43.9) BOILER & MACHINERY DWP $25,665,000 DWP growth (y/y)...4.0% Loss ratio 2016 (2015) (41.6) LIABILITY DWP $142,659,000 DWP growth (y/y) % Loss ratio 2016 (2015) (36.9) SURETY DWP $16,318,000 DWP growth (y/y)...3.3% Loss ratio 2016 (2015) (11.5) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth SGI CANADA...$161,135, % 1. Desjardins General Insurance Group Inc... 53% 2. Wawanesa Mutual Insurance Company (The)...$97,643, % 2. Wawanesa Mutual Insurance Company (The)... 48% 3. Co-operators - Group...$55,385, % 3. Co-operators - Group... 43% 4. Saskatchewan Mutual Insurance Company...$29,566, % 4. SGI CANADA... 43% 5. Mennonite Mutual Fire Insurance Company...$16,286, % 5. Peace Hills General Insurance Company... 42% 1. SGI CANADA...$128,934, % 1. Mutual Fire Insurance Company of B.C. (The) % 2. Wawanesa Mutual Insurance Company (The)...$39,041, % 2. HDI Global SE Canada Branch... 98% 3. Northbridge Financial Corporation...$35,371, % 3. Munich Re Canada... 93% 4. Lloyd s Underwriters...$35,080, % 4. AIG Insurance Company of Canada... 91% 5. Co-operators - Group...$30,593, % 5. Lloyd s Underwriters... 73% 1. SGI CANADA...$97,689, % 1. SGI CANADA... 13% 2. Saskatchewan Mutual Insurance Company...$6,340, % 2. Saskatchewan Mutual Insurance Company... 6% 3. Co-operators - Group...$4,777, % 3. Co-operators - Group... 1% 4. CAA - AssurePro Insurance Company Limited...$1,381, % 5. Portage la Prairie Mutual Insurance Company...$672, % 1. SGI CANADA...$61,999, % 1. Lloyd s Underwriters... 65% 2. Aviva Canada Group...$5,166, % 2. Intact Financial Corporation... 49% 3. Saskatchewan Mutual Insurance Company...$2,879, % 3. Northbridge Financial Corporation... 14% 4. Northbridge Financial Corporation...$2,791, % 4. Zurich Insurance Company Ltd... 14% 5. Co-operators - Group...$2,728, % 5. SGI CANADA... 6% 1. SGI CANADA...$5,580, % 1. SGI CANADA % 2. FM Global - Group...$4,604, % 2. Boiler Inspection and Insurance Co. of Canada... 16% 3. RSA Canada Group...$2,515, % 3. RSA Canada Group... 2% 4. Boiler Inspection and Insurance Co. of Canada...$2,178, % 4. FM Global - Group... 22% 5. Wawanesa Mutual Insurance Company...$2,163, % 5. Lloyd s Underwriters... 23% 1. SGI CANADA...$32,920, % 1. Munich Re Canada... 63% 2. Lloyd s Underwriters...$28,790, % 2. Co-operators - Group... 54% 3. Co-operators - Group...$12,617, % 3. Lloyd s Underwriters... 35% 4. Aviva Canada Group...$9,523, % 4. Wynward Insurance Group... 31% 5. Northbridge Financial Corporation...$7,008, % 5. Northbridge Financial Corporation... 25% 1. Western Surety Company...$4,749, % 1. Guarantee Company of North America (The)... 12% 2. SGI CANADA...$2,832, % 2. Western Surety Company... 3% 3. Travelers - Group...$2,105, % 3. Travelers - Group... 3% 4. Guarantee Company of North America (The)...$1,762, % 4. SGI CANADA... 5% 5. Intact Financial Corporation...$1,709, % Saskatchewan s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. SGI CANADA ,495, % 2. Wawanesa Mutual Insurance Company ,448, % 3. Co-operators - Group ,006, % 4. Lloyd s Underwriters... 72,390, % 5. Northbridge Financial Corporation... 52,213, % 6. Aviva Canada Group... 51,636, % 7. Saskatchewan Mutual Insurance Company... 45,346, % 8. Co-operative Hail Insurance Company Limited... 43,756, % 9. AIG Insurance Company of Canada... 29,825, % 10. RSA Canada Group... 20,508, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. Trisura Guarantee Insurance Company % 2. Allianz Global Risks US Insurance Company % 3. HDI Global SE Canada Branch...97% 4. Mutual Fire Insurance Company of B.C. (The)...81% 5. Munich Re Canada...67% 6. Desjardins General Insurance Group Inc...56% 7. Lloyd s Underwriters...55% 8. AIG Insurance Company of Canada...40% 9. TD Insurance...38% 10. Millennium Insurance Corporation...38% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 21

8 Briefing Note: Manitoba SCORECARD 2016 Direct Business Written Premiums... $979,659,000 Y/Y growth % Loss ratio 2016 (2015) (78.2) Line Share THE CANADIAN PRESS/John Woods Brian Pallister s PC government could bring in more private auto coverage Property... 72%...703,572,000 Automobile... 10%...10,518,000 Liability... 16%...152,484,000 Other... 11%...113,085,000 While 2016 saw its share of losses spurred by prairie storms in June and July, the industry s focus in 2017 and 2018 will be on business structure specifically brokers ability to adapt to technology while maintaining the touch customers expect. Insurance consumers still want the personalized aspects of buying insurance, coupled with Web-era convenience, notes Insurance Brokers Association of Manitoba CEO David Schioler. On the one side, you have the emotional and personal touch part where you get advice from your broker who also provides you with choice and professional service the smiling face and the good voice, or the good chatroom as it s evolving, he says. And the other side is the ease of the transaction. Nearly all companies offer some form of hybrid delivery, combining direct-toconsumer and broker-based interfaces, particularly for personal insurance lines. The technology piece is harder to implement for commercial transactions, since they re more complex and make the broker s advice more important. But the changes can be expected to spur growth (both organic and through acquisition), adoption of technology, and the use of financing by companies or banks. Schioler says Manitoba is working to stay ahead of the issue and educate brokers. At some point in the near future, 20% of the brokers will control 80% of the market we re involved in, he says. And those that do grow will have to form the right partnerships. If you don t grow, you have to really look hard at selling and getting out. Meanwhile, recent provincial elections mean Manitoba brokers and insurers will be watching for changes to the auto insurance market. Manitoba s public insurance takes care of basic coverage, but it s speculated that the province s first conservative government in 16 years may introduce some competition for extension lines of coverage although no one s calling for major upsets. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES COMMERCIAL PROPERTY +$19,428,000 HAIL +53% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 22 Canadian Underwriter

9 Data and rankings exclude Manitoba Public Ins., Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $400,714,000 DWP growth (y/y)...4.7% Loss ratio 2016 (2015) (63.9) PROPERTY - COMMERCIAL DWP $302,858,000 DWP growth (y/y)...6.9% Loss ratio 2016 (2015) (106.5) AUTO - PRIVATE PASSENGER DWP $1,650,000 DWP growth (y/y) % Loss ratio 2016 (2015) (23.1) AUTO - COMMERCIAL DWP $8,868,000 DWP growth (y/y) % Loss ratio 2016 (2015) (44.8) BOILER & MACHINERY DWP $17,441,000 DWP growth (y/y)...5.8% Loss ratio 2016 (2015) (77.8) LIABILITY DWP $152,484,000 DWP growth (y/y)...7.4% Loss ratio 2016 (2015) (77.0) SURETY DWP $17,285,000 DWP growth (y/y) % Loss ratio 2016 (2015) (112.8) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Wawanesa Mutual Insurance Company (The)...$94,424, % 1. Optimum - Group... 55% 2. Red River Valley Mutual Ins. Company...$57,124, % 2. MAX Canada Insurance Company... 53% 3. Portage la Prairie Mutual Insurance Company...$51,980, % 3. Wawanesa Mutual Insurance Company (The). 36% 4. Intact Financial Corporation...$46,733, % 4. SGI CANADA... 35% 5. Co-operators - Group...$29,464, % 5. Peace Hills General Insurance Company... 33% 1. Wawanesa Mutual Insurance Company (The)...$31,041, % 1. Allianz Global Risks US Insurance Company % 2. Lloyd s Underwriters...$30,512, % 2. AIG Insurance Company of Canada % 3. Red River Valley Mutual Ins. Company...$26,687, % 3. Wynward Insurance Group... 82% 4. Aviva Canada Group...$24,694, % 4. Munich Re Canada... 72% 5. AIG Insurance Company of Canada...$23,648, % 5. Lloyd s Underwriters... 68% 1. Saskatchewan Mutual Insurance Company...$1,618, % 1. Saskatchewan Mutual Insurance Company... 15% 2. Aviva Canada Group...$18, % 3. Northbridge Financial Corporation...$12, % 4. Tokio Marine and Nichido Fire Insurance Co....$3, % 1. Northbridge Financial Corporation...$2,283, % 1. Northbridge Financial Corporation... 45% 2. Aviva Canada Group...$1,227, % 2. Co-operators - Group... 91% 3. Lloyd s Underwriters...$1,071, % 4. AIG Insurance Company of Canada...$664, % 5. RSA Canada Group...$610, % 1. Aviva Canada Group...$6,195, % 1. Aviva Canada Group % 2. FM Global - Group...$2,430, % 2. FM Global - Group... 31% 3. Wawanesa Mutual Insurance Company (The)...$2,347, % 3. RSA Canada Group... 84% 4. Lloyd s Underwriters...$1,074, % 5. RSA Canada Group...$872, % 1. Lloyd s Underwriters...$35,556, % 1. Northbridge Financial Corporation... 92% 2. Aviva Canada Group...$11,314, % 2. Liberty Mutual Insurance Company... 77% 3. Co-operators - Group...$9,686, % 3. Lloyd s Underwriters... 57% 4. Intact Financial Corporation...$7,945, % 4. Co-operators - Group... 54% 5. Chubb Group...$6,946, % 5. Red River Valley Mutual Ins. Company... 50% 1. Intact Financial Corporation...$5,034, % 1. Trisura Guarantee Insurance Company... 57% 2. Trisura Guarantee Insurance Company...$2,791, % 2. Intact Financial Corporation... 24% 3. Guarantee Company of North America (The)...$2,099, % 3. Western Surety Company... 24% 4. Western Surety Company...$2,091, % 4. Guarantee Company of North America (The)... 19% 5. Aviva Canada Group...$1,744, % 5. Travelers - Group... 46% Manitoba s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Wawanesa Mutual Insurance Company ,534, % 2. Red River Valley Mutual Ins. Company... 89,780, % 3. Aviva Canada Group... 87,126, % 4. Intact Financial Corporation... 79,044, % 5. Lloyd s Underwriters... 77,061, % 6. Co-operators - Group... 66,051, % 7. Portage la Prairie Mutual Insurance Company... 56,743, % 8. AIG Insurance Company of Canada... 31,227, % 9. SGI CANADA... 24,850, % 10. Northbridge Financial Corporation... 24,400, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. Mutual Fire Insurance Company of B.C...83% 2. Lloyd s Underwriters...71% 3. Trisura Guarantee Insurance Company...65% 4. Wynward Insurance Group...58% 5. Co-operative Hail Insurance Company Limited...53% 6. Ecclesiastical Insurance Office plc...52% 7. AIG Insurance Company of Canada...47% 8. SGI CANADA...45% 9. MAX Canada Insurance Company...44% 10. Liberty Mutual Insurance Company...43% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 23

10 Briefing Note: Ontario SCORECARD 2016 Direct Business Written Premiums... $23,241,789,000 Y/Y growth % Loss ratio 2016 (2015) (64.5) Line Share THE CANADIAN PRESS/J.P. Moczulski Will the Marshall Report help put high auto premiums behind Ontarians? Property... 28%...6,516,396,000 Automobile... 54%...12,631,364,000 Liability... 12%...2,646,276,000 Other... 6%...1,447,753,000 Car insurance continues to be the bane of provincial insurers existences. Losses eased slightly in 2016, with private-passenger loss ratios dipping below 70%, but thanks only to a fall-off in third-party claims. And, an April 19th report from Ontario s finance ministry outlines the factors behind continued high premiums, which averaged $1,458 annually in 2016, high accident benefit claims and a trend toward client claims ending up in dispute resolution. Consumer anger over rates will keep brokers busy as clients shop for policy alternatives; the problem will be finding coverage at pleasing rates. Beyond cars, the province was storm central during much of 2016, starting with a late March ice storm that whipsawed Barrie, Newmarket and surrounding environs, followed by a series of heavy rain storms in June and July that culminated in late- September floods in Windsor, LaSalle and Tecumseh. Increased incidents of water damage are on insurers radars, since they couple with rising home prices in the province, notes Colin Simpson, CEO of the Insurance Brokers Association of Ontario. For 2017 and beyond, Simpson s eyes are on managing technology changes to ensure new interfaces align with consumer expectations and the ability of brokers to continue to deliver their value proposition. In general, consumers can interact more efficiently with other industries than they can within the insurance industry, although further advances are expected in both personal and commercial lines. There needs to be one single path into the broker s office, and then if it splits to support the different company offerings or policy systems that the brokers represent, it does so at that point, says Simpson. If we can assist consumers in getting access to the right information from a single point of consumer entry, then brokers can really shine in the value they bring to consumers by way of advocacy, choice and education about what s actually available. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES COMMERCIAL PROPERTY +$113,380,000 AIRCRAFT +41% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 24 Canadian Underwriter

11 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $4,379,733,000 DWP growth (y/y)...6.2% Loss ratio 2016 (2015) (47.3) PROPERTY - COMMERCIAL DWP $2,136,663,000 DWP growth (y/y)...5.6% Loss ratio 2016 (2015) (60.1) AUTO - PRIVATE PASSENGER DWP $10,681,858,000 DWP growth (y/y)...3.4% Loss ratio 2016 (2015) (71.4) AUTO - COMMERCIAL DWP $1,894,562,000 DWP growth (y/y)...7.1% Loss ratio 2016 (2015) (77.3) BOILER & MACHINERY DWP $157,477,000 DWP growth (y/y) % Loss ratio 2016 (2015) (60.2) LIABILITY DWP $2,646,276,000 DWP growth (y/y)...3.0% Loss ratio 2016 (2015) (73.1) SURETY DWP $223,135,000 DWP growth (y/y)...3.9% Loss ratio 2016 (2015) (7.6) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Intact Financial Corporation...$623,126, % 1. American Bankers Insurance Company of Florida.. 1,310% 2. Desjardins General Insurance Group Inc...$579,704, % 2. First North American Insurance Company % 3. TD Insurance...$507,030, % 3. Omega General Insurance Company... 82% 4. Co-operators - Group...$349,791, % 4. Commonwell Mutual Insurance Group (The)... 67% 5. RSA Canada Group...$252,051, % 5. Lloyd s Underwriters... 66% 1. Intact Financial Corporation...$303,543, % 1. Everest - Group % 2. Aviva Canada Group...$211,610, % 2. Commonwell Mutual Insurance Group (The)... 89% 3. Lloyd s Underwriters...$206,573, % 3. Swiss Re - Group... 85% 4. Economical Mutual Insurance Company...$137,107, % 4. SGI CANADA... 84% 5. Northbridge Financial Corporation...$127,709, % 5. Optimum - Group... 70% 1. Desjardins General Insurance Group Inc...$1,847,576, % 1. Heartland Farm Mutual Inc... 22% 2. Intact Financial Corporation...$1,770,637, % 2. Economical Mutual Insurance Company... 20% 3. Aviva Canada Group...$1,304,194, % 3. Co-operators - Group... 19% 4. TD Insurance...$1,145,056, % 4. Allstate Insurance Company of Canada... 18% 5. Allstate Insurance Company of Canada...$803,275, % 5. Trillium Mutual Insurance Co... 15% 1. Intact Financial Corporation...$391,139, % 1. Lloyd s Underwriters % 2. Aviva Canada Group...$283,127, % 2. Desjardins General Insurance Group Inc % 3. Economical Mutual Insurance Company...$194,901, % 3. Guarantee Company of North America % 4. Northbridge Financial Corporation...$177,732, % 4. AIG Insurance Company of Canada... 85% 5. Travelers - Group...$150,062, % 5. American Road Insurance Company (The)... 65% 1. FM Global - Group...$25,472, % 1. Chubb Group... 89% 2. Intact Financial Corporation...$19,111, % 2. AIG Insurance Company of Canada... 64% 3. Aviva Canada Group...$18,452, % 3. Allianz Global Risks US Insurance Company... 59% 4. RSA Canada Group...$17,575, % 4. Northbridge Financial Corporation... 53% 5. Boiler Inspection and Insurance Co. of Canada...$11,920, % 5. FM Global - Group... 44% 1. Lloyd s Underwriters...$468,424, % 1. XL - Group % 2. Intact Financial Corporation...$215,925, % 2. International Insurance Company of Hannover SE.. 344% 3. Aviva Canada Group...$189,271, % 3. Everest - Group % 4. Chubb Group...$164,905, % 4. Old Republic Insurance Company of Canada % 5. AIG Insurance Company of Canada...$144,038, % 5. Electric Insurance Company % 1. Aviva Canada Group...$50,230, % 1. Liberty Mutual Insurance Company % 2. Guarantee Company of North America...$33,944, % 2. AIG Insurance Company of Canada... 97% 3. Travelers - Group...$31,042, % 3. Berkley Insurance Company... 65% 4. Zurich Insurance Company Ltd...$25,185, % 4. Zurich Insurance Company Ltd... 43% 5. Trisura Guarantee Insurance Company...$18,153, % 5. Trisura Guarantee Insurance Company... 32% Ontario s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Intact Financial Corporation... 3,350,578, % 2. Aviva Canada Group... 2,581,436, % 3. Desjardins General Insurance Group Inc...2,564,418, % 4. TD Insurance... 1,712,045, % 5. Co-operators - Group... 1,360,170, % 6. Economical Mutual Insurance Company...1,232,094, % 7. RSA Canada Group... 1,152,377, % 8. Allstate Insurance Company of Canada... 1,063,550, % 9. Travelers - Group ,944, % 10. Lloyd s Underwriters ,071, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. XL - Group % 2. DAS Legal Protection Insurance Company Limited % 3. National Liability & Fire Insurance Company % 4. International Insurance Company of Hannover SE % 5. Everest - Group % 6. First North American Insurance Company % 7. Electric Insurance Company % 8. Berkley Insurance Company...94% 9. Omega General Insurance Company...83% 10. Old Republic Insurance Company of Canada...78% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 25

12 Briefing Note: Quebec The outcome of Carlos Leitao s Bill 188 review is crucial to brokers SCORECARD 2016 Direct Business Written Premiums... $8,278,263,000 Y/Y growth % Loss ratio 2016 (2015) (59.7) Line Share THE CANADIAN PRESS/Jacques Boissinot Areview of provincial legislation aimed at changing financial products distribution in Quebec (Bill Act Respecting the Distribution of Financial Products and Services) was top of mind in 2016 and will be for the foreseeable future. The bill considers, among other things, electronic distribution of insurance products as online providers emerge there amidst existing regulatory uncertainties. A revised version of the legislation hasn t yet been introduced, notes Regroupement des cabinets de courtage d assurance du Québec (RCCAQ) GM Guy Parent. Since Quebec s Bill 188 review began, the RCCAQ has defended the necessity of involving a certified representative in all online insurance purchases, Parent says. But regardless of how this review turns out, online insurance sales may well become a new distribution channel that will inevitably serve to distort the market. While consumers may find purchasing and renewing home and auto insurance online convenient, Parent says that if certified representatives aren t required during transactions, the responsibilities of purchasing insurance will shift entirely to consumer. That will increase underwriting-related dangers post-claim. Brokers must familiarize themselves with the new regulatory framework in which they will be operating, he says, and must seize all opportunities Property... 44%...3,673,689,000 Automobile... 38%...3,139,528,000 Liability... 11%...904,976,000 Other... 7%...560,070,000 to maintain close ties with their clients [and] demonstrate even more clearly the unique advisory advantages they offer. Last year was also marked by difficulties in attracting the next generation of insurance professionals. Parent cites a recent Coalition Pour la Promotion des Professions en Assurance de Dommages survey that found 2,400 positions will need to be filled in the insurance damages sector by This worker shortage is happening even as firms consolidate through mergers. As regards market concentration and labour shortages, says Parent, there are no clear signs indicating that these trends will reverse course or even slow down in the coming months. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES PROFESSIONAL LIABILITY +$9,431,000 LEGAL EXPENSE +19% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 28 Canadian Underwriter

13 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $2,322,193,000 DWP growth (y/y)...5.2% Loss ratio 2016 (2015) (54.1) PROPERTY - COMMERCIAL DWP $1,351,496,000 DWP growth (y/y) % Loss ratio 2016 (2015) (51.4) AUTO - PRIVATE PASSENGER DWP $2,553,930,000 DWP growth (y/y)...5.3% Loss ratio 2016 (2015) (70.2) AUTO - COMMERCIAL DWP $585,598,000 DWP growth (y/y)...3.5% Loss ratio 2016 (2015) (68.8 BOILER & MACHINERY DWP $81,052,000 DWP growth (y/y)...1.5% Loss ratio 2016 (2015) (43.9) LIABILITY DWP $904,976,000 DWP growth (y/y)...0.1% Loss ratio 2016 (2015) (57.9) SURETY DWP $110,556,000 DWP growth (y/y) % Loss ratio 2016 (2015) (44.1) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Intact Financial Corporation...$638,207, % 1. First North American Insurance Company % 2. Desjardins General Insurance Group Inc...$601,846, % 2. Co-operators - Group... 80% 3. Capitale assurances générales inc. (La)...$286,169, % 3. Petline Insurance Company... 73% 4. Industrial Alliance Auto and Home Insurance Inc.. $114,892, % 4. Industrial Alliance Auto and Home Insurance Inc. 35% 5. Aviva Canada Group...$113,975, % 5. Lloyd s Underwriters... 26% 1. Intact Financial Corporation...$347,317, % 1. Everest - Group % 2. Lloyd s Underwriters...$114,538, % 2. HDI Global SE Canada Branch % 3. Desjardins General Insurance Group Inc...$95,732, % 3. Tokio Marine and Nichido Fire Insurance Co % 4. RSA Canada Group...$88,618, % 4. Allianz Global Risks US Insurance Company... 78% 5. Northbridge Financial Corporation...$88,281, % 5. Continental Casualty Company... 65% 1. Intact Financial Corporation...$766,065, % 1. Echelon Financial Group % 2. Desjardins General Insurance Group Inc...$608,053, % 2. Lloyd s Underwriters... 99% 3. Capitale assurances générales inc. (La)...$364,230, % 3. Co-operators - Group... 51% 4. Industrial Alliance Auto and Home Insurance Inc...$149,468, % 4. Guarantee Company of North America... 49% 5. SSQ Insurance Company Inc...$121,805, % 5. Optimum - Group... 48% 1. Intact Financial Corporation...$224,465, % 1. Co-operators - Group % 2. Northbridge Financial Corporation...$77,632, % 2. Economical Mutual Insurance Company... 88% 3. Aviva Canada Group...$76,891, % 3. Northbridge Financial Corporation... 74% 4. Capitale assurances générales inc. (La)...$50,647, % 4. AIG Insurance Company of Canada... 54% 5. Economical Mutual Insurance Company...$29,116, % 5. Travelers - Group... 48% 1. RSA Canada Group...$104,482, % 1. RSA Canada Group % 2. FM Global - Group...$15,503, % 2. Lloyd s Underwriters % 3. Intact Financial Corporation...$13,536, % 3. AIG Insurance Company of Canada % 4. Lloyd s Underwriters...$8,381, % 4. Northbridge Financial Corporation... 81% 5. Boiler Inspection and Insurance Co. of Canada...$6,446, % 5. FM Global - Group... 29% 1. Lloyd s Underwriters...$190,344, % 1. XL - Group % 2. Intact Financial Corporation...$151,636, % 2. Everest - Group % 3. AIG Insurance Company of Canada...$61,462, % 3. Guarantee Company of North America % 4. Chubb Group...$55,777, % 4. International Insurance Company of Hannover SE...195% 5. Northbridge Financial Corporation...$51,860, % 5. Arch Insurance Canada Ltd % 1. Intact Financial Corporation...$55,126, % 1. Aviva Canada Group % 2. Guarantee Company of North America...$9,799, % 2. Liberty Mutual Insurance Company... 94% 3. Capitale assurances générales inc. (La)...$8,593, % 3. Chubb Group... 62% 4. Travelers - Group...$7,079, % 4. Trisura Guarantee Insurance Company... 12% 5. Aviva Canada Group...$6,041, % 5. Travelers - Group... 13% Quebec s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Intact Financial Corporation... 2,211,202, % 2. Desjardins General Insurance Group Inc.. 1,363,819, % 3. Capitale assurances générales inc ,521, % 4. Aviva Canada Group ,164, % 5. Lloyd s Underwriters ,672, % 6. RSA Canada Group ,113, % 7. Industrial Alliance Auto and Home Insurance Inc...271,466, % 8. Northbridge Financial Corporation ,224, % 9. SSQ Insurance Company Inc ,033, % 10. TD Insurance ,750, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. XL - Group % 2. International Insurance Company of Hannover SE % 3. Everest - Group % 4. First North American Insurance Company % 5. Wynward Insurance Group % 6. HDI Global SE Canada Branch % 7. Tokio Marine and Nichido Fire Insurance Company, Limited % 8. National Liability & Fire Insurance Company % 9. Petline Insurance Company...73% 10. Co-operators - Group...68% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 29

14 Briefing Note: New Brunswick New coverage continues to roll out three years post-tropical Storm Arthur SCORECARD 2016 Direct Business Written Premiums... $1,017,157,000 Y/Y growth % Loss ratio 2016 (2015) (77.1) Line Share THE CANADIAN PRESS/Catherine Tutton Property... 34%...344,605,000 Automobile... 48%...487,576,000 Liability... 13%...128,484,000 Other... 5%...56,492,000 Memories are long in the Atlantic provinces and New Brunswick still keenly recalls the $12.6 million in damages caused by tropical storm Arthur in July Blackouts from high winds and heavy rain were far-reaching and lengthy. While the majority of businesses and homeowners were adequately covered under standard multi-peril and fire policies, the storm s severity spurred the province to step in with financial assistance to cover structural damage and repairs. In response, new coverage continues to roll out, notes Andrew McNair, CEO of the Insurance Brokers Association of New Brunswick (IBANB). The pros are that consumers now have better options and coverage for possible overland water events, he says. However, it remains to be seen how this may affect consumers if, or when, they are not covered and whether or not government programs will step in. Government action will hinge on such questions as whether a product was available in the consumer s area, whether it was affordable, and if there are other programs that can step up to cover losses. McNair adds brokers will be responsible for learning the nuances of the various products, and should expect to be asked if available products were offered to consumers. All questions that have potential E&O repercussions, he adds. As in many provinces, New Brunswick brokers are adapting to technology changes demanded by the new breed of insurance consumers, with many improving their websites and some offering consumer apps. McNair notes that IBANB is awaiting the final product of its continued work with the provincial regulator on changes to regulations pertaining to licensing for brokers and agents. We are being told that it now sits with government to introduce the proposed changes to Legislature for final approval, he says, and we re optimistic that this will happen sooner, rather than later. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES COMMERCIAL PROPERTY +$5,854,000 EQUIPMENT WARRANTY +65% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 30 Canadian Underwriter

15 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $220,869,000 DWP growth (y/y)...5.8% Loss ratio 2016 (2015) (71.7 PROPERTY - COMMERCIAL DWP $123,736,000 DWP growth (y/y)...5.0% Loss ratio 2016 (2015) (72.6) AUTO - PRIVATE PASSENGER DWP $375,660,000 DWP growth (y/y)...5.2% Loss ratio 2016 (2015) (90.9) AUTO - COMMERCIAL DWP $92,306,000 DWP growth (y/y)...6.6% Loss ratio 2016 (2015) ) BOILER & MACHINERY DWP $7,336,000 DWP growth (y/y) % Loss ratio 2016 (2015)...$68.2 (111.4) LIABILITY DWP $128,484,000 DWP growth (y/y)...2.7% Loss ratio 2016 (2015) (780.3) SURETY DWP $7,943,000 DWP growth (y/y) % Loss ratio 2016 (2015) (7.67 Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Intact Financial Corporation...$32,117, % 1. Northbridge Financial Corporation... 45% 2. Wawanesa Mutual Insurance Company...$30,048, % 2. Economical Mutual Insurance Company... 39% 3. Desjardins General Insurance Group Inc...$21,656, % 3. Allstate Insurance Company of Canada... 36% 4. RSA Canada Group...$19,959, % 4. TD Insurance... 26% 5. Co-operators - Group...$19,494, % 5. Co-operators - Group... 26% 1. Lloyd s Underwriters...$18,359, % 1. Wynward Insurance Group % 2. Aviva Canada Group...$12,103, % 2. Munich Re Canada % 3. Co-operators - Group...$11,037, % 3. Northbridge Financial Corporation... 83% 4. Intact Financial Corporation...$8,818, % 4. Continental Casualty Company... 73% 5. FM Global - Group...$8,740, % 5. Allianz Global Risks US Insurance Company... 71% 1. Wawanesa Mutual Insurance Company...$62,818, % 1. Northbridge Financial Corporation... 41% 2. TD Insurance...$43,019, % 2. Echelon Financial Group... 28% 3. Desjardins General Insurance Group Inc...$42,607, % 3. TD Insurance... 26% 4. Aviva Canada Group...$39,769, % 4. Economical Mutual Insurance Company... 23% 5. Allstate Insurance Company of Canada...$39,752, % 5. Allstate Insurance Company of Canada... 13% 1. Aviva Canada Group...$16,115, % 1. Travelers - Group... 52% 2. Economical Mutual Insurance Company...$10,962, % 2. Co-operators - Group... 27% 3. Northbridge Financial Corporation...$10,354, % 3. Northbridge Financial Corporation... 23% 4. Wawanesa Mutual Insurance Company...$7,905, % 4. Allstate Insurance Company of Canada... 19% 5. Co-operators - Group...$7,439, % 5. Wawanesa Mutual Insurance Company... 14% 1. FM Global - Group...$3,081, % 1. FM Global - Group... 9% 2. Aviva Canada Group...$605, % 3. Boiler Inspection and Insurance Co. of Canada...$571, % 4. RSA Canada Group...$484, % 5. Lloyd s Underwriters...$404, % 1. Liberty Mutual Insurance Company...$54,386, % 1. Liberty Mutual Insurance Company % 2. Lloyd s Underwriters...$17,013, % 2. Travelers - Group... 48% 3. Co-operators - Group...$6,400, % 3. Guarantee Company of North America (The)... 40% 4. Aviva Canada Group...$6,340, % 4. Munich Re Canada... 38% 5. Economical Mutual Insurance Company...$4,623, % 5. Northbridge Financial Corporation... 29% 1. Guarantee Company of North America...$1,804, % 1. Guarantee Company of North America (The)... 23% 2. Intact Financial Corporation...$1,335, % 2. Aviva Canada Group... 22% 3. Aviva Canada Group...$1,288, % 3. Trisura Guarantee Insurance Company... 26% 4. Western Surety Company...$1,085, % 5. Trisura Guarantee Insurance Company...$742, % New Brunswick Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Wawanesa Mutual Insurance Company ,087, % 2. Aviva Canada Group ,240, % 3. Intact Financial Corporation... 96,144, % 4. Co-operators - Group... 73,176, % 5. Economical Mutual Insurance Company... 70,179, % 6. Desjardins General Insurance Group Inc... 69,151, % 7. RSA Canada Group... 66,766, % 8. TD Insurance... 65,307, % 9. Allstate Insurance Company of Canada... 61,157, % 10. Liberty Mutual Insurance Company... 56,718, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. Liberty Mutual Insurance Company % 2. Guarantee Company of North America (The) % 3. Wynward Insurance Group...71% 4. Munich Re Canada...63% 5. Northbridge Financial Corporation...42% 6. Ecclesiastical Insurance Office plc...40% 7. Allianz Global Risks US Insurance Company...36% 8. TD Insurance...30% 9. Lloyd s Underwriters...27% 10. Co-operators - Group...18% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 31

16 Briefing Note: Nova Scotia SCORECARD 2016 Direct Business Written Premiums... $1,229,588,000 Y/Y growth % Loss ratio 2016 (2015) (80.3) Line Share THE CANADIAN PRESS/Vaughan Merchant Washed-out road in Sydney after Thanksgiving 2016 flooding Property... 38%...468,005,000 Automobile... 46%...570,035,000 Liability... 9%...104,181,000 Other... 7%...87,367,000 Water continues to drive most property losses in the province, says Karen Slaunwhite, Executive Director of the Insurance Brokers Association of Nova Scotia and Insurance Brokers Association of Newfoundland. The Cape Breton Floods from 2016 Thanksgiving weekend demonstrate the severity of storms, she says. Yet it is not only severity but also frequency more events are occurring each year with different parts of the province being hit by major storms. Nova Scotia brokers will also be watching the pricing impact of 2010 adjustments to the cap on the amount of general damages recovered for minor injuries sustained in motor vehicle accidents. Since the cap is reviewed annually to account for changes in the Consumer Price Index, there may be some shifts in coming years. Further, Slaunwhite says, technological changes will continue to alter how consumers and brokers communicate, and that will force shifts in some long-established business practices. Customers desire to interact differently with their insurance provider is keeping brokers on their toes, she says. Brokers need to keep abreast of technology developments and incorporate technology to communicate with clients and in terms of efficiencies which can be gained in their brokerages. Costs related to those changes may spur some brokers to leave the industry. Indeed, one insurance actuary in Nova Scotia who spoke to Canadian Underwriter under the condition of anonymity notes an uptick of in mergers and acquisitions as midsized brokers in the province look to grow their businesses and smaller ones look to sell either due to retirement or because they can t afford to invest in the people and systems necessary to compete in a higher-tech marketplace. We re expecting that kind of activity in 2017, he says, and think it will continue for the next few years. STATS GUIDE 2017 IS HOT LINES MARINE 2016 s Fastest-Growing by y/y DWP +$8,810,000 MARINE +45% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 32 Canadian Underwriter

17 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $318,309,000 DWP growth (y/y)...6.5% Loss ratio 2016 (2015) (82.8) PROPERTY - COMMERCIAL DWP $149,696,000 DWP growth (y/y)...5.3% Loss ratio 2016 (2015) (110.6) AUTO - PRIVATE PASSENGER DWP $466,359,000 DWP growth (y/y)...6.6% Loss ratio 2016 (2015) (90.4) AUTO - COMMERCIAL DWP $84,677,000 DWP growth (y/y)...1.1% Loss ratio 2016 (2015) (70.5) BOILER & MACHINERY DWP $8,142,000 DWP growth (y/y) % Loss ratio 2016 (2015) (30.9) LIABILITY DWP $104,181,000 DWP growth (y/y)...4.2% Loss ratio 2016 (2015) (34.2) SURETY DWP $8,963,000 DWP growth (y/y) % Loss ratio 2016 (2015)...(2.5) (9.0) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Intact Financial Corporation...$58,218, % 1. Allstate Insurance Company of Canada... 62% 2. RSA Canada Group...$43,212, % 2. Kings Mutual Insurance Company (The)... 42% 3. TD Insurance...$32,496, % 3. TD Insurance... 41% 4 Co-operators - Group...$22,468, % 4. Petline Insurance Company... 31% 5. Wawanesa Mutual Insurance Company...$20,431, % 5. Desjardins General Insurance Group Inc... 26% 1. Intact Financial Corporation...$21,510, % 1. Lloyd s Underwriters % 2. Lloyd s Underwriters...$19,446, % 2. Wynward Insurance Group % 3. RSA Canada Group...$14,147, % 3. Munich Re Canada % 4. Aviva Canada Group...$13,819, % 4. Ecclesiastical Insurance Office plc... 53% 5. Co-operators - Group...$13,638, % 5. AIG Insurance Company of Canada... 42% 1. Intact Financial Corporation...$82,378, % 1. TD Insurance... 45% 2. TD Insurance...$69,559, % 2. Allstate Insurance Company of Canada... 34% 3. Aviva Canada Group...$61,287, % 3. Co-operators - Group... 12% 4. RSA Canada Group...$49,358, % 4. Economical Mutual Insurance Company... 12% 5. Wawanesa Mutual Insurance Company...$42,508, % 5. Intact Financial Corporation... 11% 1. Aviva Canada Group...$16,483, % 1. Echelon Financial Group... 38% 2. Intact Financial Corporation...$9,818, % 2. AIG Insurance Company of Canada... 31% 3. RSA Canada Group...$8,911, % 3. Intact Financial Corporation... 26% 4. Northbridge Financial Corporation...$8,180, % 4. Co-operators - Group... 19% 5. Co-operators - Group...$7,732, % 5. Travelers - Group... 12% 1. RSA Canada Group...$2,053, % 1. RSA Canada Group... 10% 2. Intact Financial Corporation...$1,002, % 2. FM Global - Group... 31% 3. Aviva Canada Group...$880, % 4. FM Global - Group...$819, % 5. Boiler Inspection and Insurance Co of Canada...$603, % 1. Lloyd s Underwriters...$19,827, % 1. Ecclesiastical Insurance Office plc... 51% 2. Aviva Canada Group...$11,320, % 2. Aviva Canada Group... 33% 3. Intact Financial Corporation...$9,224, % 3. Kings Mutual Insurance Company (The)... 27% 4. RSA Canada Group...$8,059, % 4. Travelers - Group... 25% 5. Co-operators - Group...$7,612, % 5. Trisura Guarantee Insurance Company... 19% 1. Travelers - Group...$1,978, % 1. Travelers - Group... 78% 2. Guarantee Company of North America...$1,949, % 2. Aviva Canada Group... 57% 3. Aviva Canada Group...$1,646, % 3. Guarantee Company of North America (The)... 8% 4. Intact Financial Corporation...$860, % 4. AIG Insurance Company of Canada % 5. Western Surety Company...$770, % Nova Scotia s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Intact Financial Corporation ,010, % 2. Aviva Canada Group ,139, % 3. RSA Canada Group ,753, % 4. TD Insurance ,569, % 5. Co-operators - Group... 82,492, % 6. Wawanesa Mutual Insurance Company...74,550, % 7. Economical Mutual Insurance Company...61,939, % 8. Lloyd s Underwriters... 49,906, % 9. Travelers - Group... 48,920, % 10 Allstate Insurance Company of Canada... 47,203, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. Ecclesiastical Insurance Office plc...53% 2. Wynward Insurance Group...51% 3. Great American Insurance Company...48% 4. TD Insurance...47% 5. Continental Casualty Company...47% 6. Liberty Mutual Insurance Company...46% 7. Lloyd s Underwriters...45% 8. Allstate Insurance Company of Canada...43% 9. Trisura Guarantee Insurance Company...41% 10. Kings Mutual Insurance Company (The)...40% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 33

18 Briefing Note: Prince Edward Island Climate change portends less idyllic times for Green Gables SCORECARD 2016 Direct Business Written Premiums... $183,327,000 Y/Y growth % Loss ratio 2016 (2015) (73.8) Line Share THE CANADIAN PRESS/Andrew Vaughan The Island and its fellow Atlantic provinces may get a break from hurricane damage in Computer models that track weather events are showing a bias towards this year s El Niño events taking place in the fall, a phenomenon that generally reduces hurricane frequency. That s good news for PEI, which is still coping with residual fallout from Hurricane Matthew last October, which prompted the filing of more than 5,000 claims in the four Atlantic provinces. But the long-term storm outlook is a bigger worry, according to an Insurance Bureau of Canada-commissioned research report that calls for increases in hail and other storm-related events. Atlantic Canada in particular will see more intense precipitation and more frequent hurricanes and winter storms by 2050, the report says. Meanwhile, an issues paper, Natural Catastrophes and Personal Property Insurance, from the Canadian Council of Insurance Regulators, notes development of new catastrophe models for wind- and icerelated weather events (including hail) provides insurers and reinsurers with more targeted data they can use to develop peril pricing for the majority of personal property coverage lines. It further advises insurers to work with local governments to advocate for building code changes aimed at improving building resistance and Property... 36%...66,874,000 Automobile... 49%...89,870,000 Liability... 10%...17,909,000 Other... 5%...8,674,000 reducing future losses. The report also references recent work by the Institute for Catastrophic Loss Reduction on the impact of climate change on insurance, particularly increases in losses related to extreme winds and overland water. The increased frequency and severity of flooding have prompted several insurers to either develop new products or enhance existing ones in part to, says the report, [avoid] reputational risks associated with a significant number of policyholders having limited coverage, or unexplainable differences in the settlement of claims between affected neighbours with similar coverage from different companies. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES COMMERCIAL PROPERTY +$4,388,000 EXCESS LIABILITY +952% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 34 Canadian Underwriter

19 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $33,129,000 DWP growth (y/y)...8.2% Loss ratio 2016 (2015) (74.7) PROPERTY - COMMERCIAL DWP $33,745,000 DWP growth (y/y) % Loss ratio 2016 (2015) (48.9) AUTO - PRIVATE PASSENGER DWP $$70,733,000 DWP growth (y/y)...5.1% Loss ratio 2016 (2015) (80.1) AUTO - COMMERCIAL DWP $14,103,000 DWP growth (y/y)...6.5% Loss ratio 2016 (2015) (102.5) BOILER & MACHINERY DWP $1,471,000 DWP growth (y/y) % Loss ratio 2016 (2015) (120.0) LIABILITY DWP $17,909,000 DWP growth (y/y)...3.0% Loss ratio 2016 (2015) (88.3) SURETY DWP $600,000 DWP growth (y/y)...2.4% Loss ratio 2016 (2015) (3.3) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Prince Edward Island Mutual Insurance Co...$11,652, % 1. TD Insurance... 35% 2. Co-operators - Group...$4,454, % 2. Prince Edward Island Mutual Insurance Co... 32% 3. Travelers - Group...$3,688, % 3. Co-operators - Group... 24% 4. RSA Canada Group...$1,669, % 4. RSA Canada Group... 15% 5. TD Insurance...$1,427, % 5. Travelers - Group... 8% 1. Prince Edward Island Mutual Insurance Co...$8,114, % 1. Lloyd s Underwriters... 94% 2. Lloyd s Underwriters...$3,609, % 2. Aviva Canada Group... 50% 3. Co-operators - Group...$3,432, % 3. Northbridge Financial Corporation... 42% 4. Aviva Canada Group...$2,294, % 4. Co-operators - Group... 29% 5. Intact Financial Corporation...$2,174, % 5. Prince Edward Island Mutual Insurance Co... 19% 1. TD Insurance...$9,737, % 1. TD Insurance... 70% 2. Co-operators - Group...$9,599, % 2. Co-operators - Group... 18% 3. Aviva Canada Group...$9,357, % 3. Wawanesa Mutual Insurance Company (The).14% 4. Wawanesa Mutual Insurance Company (The)...$8,677, % 4. Economical Mutual Insurance Company... 10% 5. Travelers - Group...$8,275, % 5. Echelon Financial Group... 9% 1. Aviva Canada Group...$2,602, % 1. Co-operators - Group... 27% 2 Co-operators - Group...$1,984, % 2. Northbridge Financial Corporation... 26% 3. Northbridge Financial Corporation...$1,810, % 3. Aviva Canada Group... 20% 4. Travelers - Group...$1,722, % 4. Economical Mutual Insurance Company... 6% 5. Economical Mutual Insurance Company...$1,515, % 5. Travelers - Group... 10% 1. RSA Canada Group...$342, % 2. FM Global - Group...$286, % 3. Aviva Canada Group...$156, % 4. Intact Financial Corporation...$123, % 5. Travelers - Group...$122, % 1. Lloyd s Underwriters...$3,483, % 1. Lloyd s Underwriters... 90% 2. Prince Edward Island Mutual Insurance Co...$2,999, % 2. Co-operators - Group... 24% 3. Co-operators - Group...$1,935, % 3. Northbridge Financial Corporation... 17% 4. Aviva Canada Group...$1,680, % 4. Aviva Canada Group... 13% 5. Northbridge Financial Corporation...$1,275, % 5. Prince Edward Island Mutual Insurance Co... 1% 1. Guarantee Company of North America (The)...$225, % 2. Trisura Guarantee Insurance Company...$126, % 3. Aviva Canada Group...$61, % 4. Western Surety Company...$52, % 5. Intact Financial Corporation...$41, % Prince Edward Island s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Co-operators - Group... 22,905, % 2. Prince Edward Island Mutual Insurance Co... 22,765, % 3. Aviva Canada Group... 19,701, % 4. Travelers - Group... 16,784, % 5. Wawanesa Mutual Insurance Company... 11,733, % 6. Echelon Financial Group... 11,663, % 7. TD Insurance... 11,320, % 8. Intact Financial Corporation... 8,756, % 9. RSA Canada Group... 8,324, % 10. Lloyd s Underwriters... 8,268, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. Lloyd s Underwriters... 97% 2. AIG Insurance Company of Canada... 84% 3. TD Insurance... 60% 4. Northbridge Financial Corporation... 30% 5. Co-operators - Group... 23% 6. Prince Edward Island Mutual Insurance Co... 23% 7. Wawanesa Mutual Insurance Company (The)... 13% 8. Desjardins General Insurance Group Inc... 9% 9. Echelon Financial Group... 6% 10. Economical Mutual Insurance Company... 6% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 35

20 Briefing Note: Newfoundland & Labrador SCORECARD 2016 Direct Business Written Premiums... $814,901,000 Y/Y growth % Loss ratio 2016 (2015) (73.7) Line Share THE CANADIAN PRESS/Jonathan Hayward Newfoundland motorists have more to fear than other drivers Property... 34%...275,347,000 Automobile... 53%...431,367,000 Liability... 7%...55,092,000 Other... 6%...53,095,000 In a region where property losses are always in direct proportion to the frequency and severity of storms, weather will always be a hot topic. But while locals in Newfoundland and Labrador are still talking about the severe March windstorm and last October s flooding in the central region, the south coast of the island, and the Connaigre Peninsula, the province s weather concerns are no longer just about water, says Karen Slaunwhite, executive director of the Insurance Brokers Association of Newfoundland and Insurance Brokers Association of Nova Scotia. Warmer temperatures for longer periods of time means a longer fire season and an increased risk of forest fires, she says. We have seen from the Fort McMurray incident the devastation that wild fires can cause. Meanwhile, on the business side, a confluence of changing consumer expectations, including a desire for faster quotes and the ability to shop a policy at any time of day or night, is keeping the brokerage side of the industry collectively sharp. Brokers and companies are trying to keep up with advances in technology, whether it s on the customer service side or dealing with legacy systems, says one personal lines broker in the province who did not want to be identified. We want to be more efficient and that s going to require collaboration with the insurers, so those efficiencies can be captured but still ensure brokers remain the focal point of the conversation. On the auto side, the Insurance Bureau of Canada is pushing for a review that will look at minimum coverage requirements and lawsuit rights that many view as contributing to high premiums in the province. Reform is a major undertaking, says Slaunwhite, and Newfoundland brokers are meeting with government to ensure they will have a seat at the table to advocate on behalf of the needs of the consumer. STATS GUIDE 2017 IS HOT LINES MARINE 2016 s Fastest-Growing by y/y DWP +$2,999,000 MARINE +31% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 36 Canadian Underwriter

21 Data and rankings exclude Green Shield Canada and pure-play mortgage insurers. KEY LINES SNAPSHOT Line of Business PROPERTY - PERSONAL DWP $176,771,000 DWP growth (y/y)...7.1% Loss ratio 2016 (2015) (61.4) PROPERTY - COMMERCIAL DWP $98,576,000 DWP growth (y/y)...0.1% Loss ratio 2016 (2015) (65.3) AUTO - PRIVATE PASSENGER DWP $346,048,000 DWP growth (y/y)...4.0% Loss ratio 2016 (2015) (89.7) AUTO - COMMERCIAL DWP $56,455,000 DWP growth (y/y)...3.5% Loss ratio 2016 (2015) (69.6) BOILER & MACHINERY DWP $6,278,000 DWP growth (y/y) % Loss ratio 2016 (2015) (51.5) LIABILITY DWP $55,092,000 DWP growth (y/y) % Loss ratio 2016 (2015) (38.9) SURETY DWP $10,378,000 DWP growth (y/y) % Loss ratio 2016 (2015) (78.8) Top 5 Underwriters* Loss ratio key: <80% of average >120% of average Market DWP 2016 $ share DWP Growth Intact Financial Corporation...$50,655, % 1. TD Insurance % 2. RSA Canada Group...$47,814, % 2. Intact Financial Corporation... 67% 3. Co-operators - Group...$27,528, % 3. Desjardins General Insurance Group Inc... 43% 4. TD Insurance...$11,342, % 4. Co-operators - Group... 26% 5. Desjardins General Insurance Group Inc...$2,420, % 5. Lloyd s Underwriters... 24% 1. Lloyd s Underwriters...$13,421, % 1. Travelers - Group... 59% 2. Northbridge Financial Corporation...$11,234, % 2. AIG Insurance Company of Canada... 54% 3. Co-operators - Group...$10,087, % 3. Northbridge Financial Corporation... 40% 4. Aviva Canada Group...$9,153, % 4. Aviva Canada Group... 32% 5. Travelers - Group...$8,098, % 5. Ecclesiastical Insurance Office plc... 24% 1. Intact Financial Corporation...$112,515, % 1. TD Insurance % 2. RSA Canada Group...$79,678, % 2. Intact Financial Corporation... 52% 3. Aviva Canada Group...$67,004, % 3. Aviva Canada Group... 23% 4. TD Insurance...$34,140, % 4. Co-operators - Group... 21% 5. Co-operators - Group...$33,196, % 5. Desjardins General Insurance Group Inc... 18% 1. Aviva Canada Group...$10,887, % 1. Intact Financial Corporation... 83% 2. RSA Canada Group...$10,519, % 2. Co-operators - Group... 30% 3. Northbridge Financial Corporation...$8,538, % 3. Travelers - Group... 26% 4. Co-operators - Group...$7,812, % 4. Northbridge Financial Corporation... 23% 5. Travelers - Group...$7,635, % 5. Aviva Canada Group... 15% 1. FM Global - Group...$2,811, % 1. FM Global - Group % 2. RSA Canada Group...$775, % 3. Aviva Canada Group...$607, % 4. Northbridge Financial Corporation...$465, % 5. Travelers - Group...$344, % 1. Lloyd s Underwriters...$11,571, % 1. Travelers - Group... 58% 2. Aviva Canada Group...$8,255, % 2. Northbridge Financial Corporation... 25% 3. Northbridge Financial Corporation...$6,501, % 3 Lloyd s Underwriters... 21% 4. Co-operators - Group...$5,279, % 4. Co-operators - Group... 14% 5. Travelers - Group...$3,415, % 5. Aviva Canada Group... 6% 1. Guarantee Company of North America...$2,328, % 1. Travelers - Group... 32% 2. Travelers - Group...$2,320, % 2. Guarantee Company of North America (The)... 13% 3. Intact Financial Corporation...$1,458, % 3. Intact Financial Corporation... 18% 4. Western Surety Company...$1,458, % 4. Western Surety Company... 26% 5. Aviva Canada Group...$1,354, % 5. Liberty Mutual Insurance Company... 89% Newfoundland & Labrador s Top Performers * THE BIG 10 DWP 2016 ($) Market Share 1. Intact Financial Corporation ,609, % 2. RSA Canada Group ,120, % 3. Aviva Canada Group ,849, % 4 Co-operators - Group... 87,917, % 5. TD Insurance... 46,924, % 6 Lloyd s Underwriters... 33,550, % 7. Northbridge Financial Corporation... 30,241, % 8. Travelers - Group... 28,093, % 9. AIG Insurance Company of Canada... 12,794, % 10. FM Global - Group... 10,186, % 10 FASTEST-GROWING COMPANIES DWP Growth * 1. TD Insurance % 2. Intact Financial Corporation... 56% 3. Wynward Insurance Group... 55% 4. Trisura Guarantee Insurance Company... 43% 5. Northbridge Financial Corporation... 30% 6. Ecclesiastical Insurance Office plc... 27% 7. Aviva Canada Group... 24% 8. FM Global - Group... 24% 9. Desjardins General Insurance Group Inc... 21% 10. Co-operators - Group... 20% *Growth ranking excludes companies with 2013 DWP of less than $1 million STATISTICAL GUIDE 37

22 Briefing Note: Territories SCORECARD 2016 Direct Business Written Premiums... $193,153,000 Y/Y growth % Loss ratio 2016 (2015) (55.2) Line Share CP PHOTO/Chuck Stoody Whitehorse s booming tourism sector is underserviced by brokers Property... 45%...86,099,000 Automobile... 32%...62,462,000 Liability... 12%...22,309,000 Other... 11%...22,283,000 The territories offer challenges not seen elsewhere in Canada. Even larger cities have relatively small populations, and distances between communities are so vast that it can be difficult to cobble together sales territories with enough people for a broker to service, says George Hodgson, CEO of Insurance Brokers Association of Alberta, which also serves brokers in Nunavut, the Yukon and the Northwest Territories. Broker scarcity isn t an issue for government operations or large commercial concerns like the Diavik diamond mine, because their insurance needs are handled out of province. But there s a need for local brokers to handle personal lines for individuals working in the communities of those organizations, as well as the businesses that support larger operations. In the case of Whitehorse and its booming tourism industry, brokers are needed to cover hotels, and fishing and hunting tour operators. Insuring the territories requires understanding cold weather challenges, such as the fact that roads are open only at certain times of the year. If you have a house fire in January, it s not that big of a problem bringing in [rebuilding] materials because you ve got the ice roads, and if you have a house fire in July, you have barges, Hodgson says. If you have the house fire in April or October, you ve got neither. This drives up the cost to replace a structure, so premiums are going to be substantially higher and it s a safe bet uninsured property percentages would be fairly high, just like they were in Fort McMurray. On the other hand, the seasonality of road use may account for the fact that automobile loss ratios in the three territories are between 53% and 79% in the three jurisdictions, lower than some populous provinces. Hodgson notes that in many communities opportunities to drive are so sparse that people can have late-1990s automobiles with fewer than 25,000 km on the clock. STATS GUIDE 2017 IS HOT 2016 s Fastest-Growing by y/y DWP LINES PROFESSIONAL LIABILITY +$947,000 PROFESSIONAL LIABILITY +69% Excludes major lines, auto sub-lines and miscellaneous other ; growth % calculations use 2015 DWP adjusted to minimum of 0.15% of 2015 provincial DWP 38 Canadian Underwriter