Travel the world with complete peace of mind
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1 leisure & travel Travel the world with complete peace of mind AXA SmartTraveller
2 ENJOY 41 GREAT BENEFITS WHEREVER YOU TRAVEL Out of the 41, these are 6 of the most essential benefits used by our customers: Medical Expenses Up to $600,000 for Overseas Medical Expenses and $60,000 for Post-trip Medical Expenses if you get injured or fall sick overseas. Trip Curtailment It s OK. You ll get up to $20,000 for travel disruptions. Travel Cancellation Don t get disappointed. Get up to $12,000 compensation. Baggage Loss / Damage We know it s upsetting. But at least you re covered for up to $10,000. Baggage delay Get up to $2,000 to help you get through the period before your delayed baggage arrives. Travel Delay We ll make it up to you with up to $2,000. There s a lot more to discover about SmartTraveller. Check out the Policy Wordings for the full cover details.
3 WE COVER YOU IN ALMOST ALL COUNTRIES ACROSS THE GLOBE Regional Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Mongolia, Myanmar, New Zealand, Sri Lanka, Taiwan, Philippines, Thailand, Timor-Leste and Vietnam. Global Worldwide including Nepal and Tibet. Except for: Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan and Syria. IT S EASY TO BUY AND MANAGE YOUR TRAVELS WITH MYAXA! MyAXA is the also the app you need to make claims. Download now on Android and ios. It ll make your trip much easier and convenient.
4 WHO CAN BE COVERED? Singaporeans Singapore PR Employment pass holders Work permit holders Long term social visit pass, student pass and dependent pass. GOING FOR A ONE-OFF OR MULTIPLE TRIPS? What we mean by Single Trip Good for up to 20 adults and 9 children travelling together on the same dates and destination, up to 182 days. Annual Multi-Trips Sign up once and you can travel unlimited times to the selected region. Each trip must not exceed 92 days. It s valid for up to 2 adult Family Members with 9 children. Child(ren) must always be accompanied by at least one of the parent insured under the same policy. Child An unmarried and unemployed person under 18, or up to 25 years old if still studying full-time during the policy period. Adult At least 18 years old at start of trip. Partner Legal spouse; or fiancé or fiancée; or someone whom You have a relationship with as a couple and who is currently residing with You for at least 6 months at the point the Policy is incepted. Family Member Partner, child, son-in-law, daughter-in-law, parent, parent-in-law, grandparent, grandparent-in-law, grandchild, siblings, brother-in-law, sister-in-law. Important notes: Trips must commence from Singapore. Policy must be effected before departure. Can be purchased up to 6 months in advance.
5 TIPS FOR SAFER & STRESS-FREE TRAVELS When leaving your hotel room, keep all valuables in a locked safe or a locked luggage. When travelling, hand-carry your valuables instead of storing them in your checked-in baggage. Don t leave your personal belongings visible if left in the car A victim of theft? Keep calm and make a police report within 24 hours at the place where it occurred. When renting a car, ensure all drivers are named in the rental contract. When riding a motorcycle, always wear a helmet and have a valid license. This brochure is not a contract of insurance. The specific details applicable to the insurance are set out in the Policy, which is the operative document.
6 AXA: A World Leader in Financial Protection AXA Group in billion Euros in consolidated revenues 166,000 employees working to deliver the right solutions and top quality service to our customers 103 million customers across the globe in 64 countries have placed their trust in AXA to: - Insure their property (vehicles, homes, equipment) - Provide health and personal protection coverage for their families or employees - Manage their personal or corporate assets Interbrand s No. 1 global insurance brand for the 7th year running Over 170 years of local experience in Asia AXA Insurance Singapore in 2015 Leading General Insurer in Singapore Business ranking - No. 1 in Work Injury Compensation - No. 2 in Motor, Health, Engineering and Cargo For more enquiries, please contact your AXA Financial Advisor: motor property leisure & travel healthcare personal accident business packages liability marine AXA INSURANCE PTE LTD 8 Shenton Way, #24-01 AXA Tower Singapore AXA Customer Care Department: #B1-01 : (Within Singapore) (65) (International) : (65) GST Reg. No.: M Co. Reg. No.: M This policy is protected under the Policy Owners Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA or SDIC websites ( or 15 Jan 2017
7 AXA SmartTraveller With a wide-ranging cover of 41 benefits, you ll be covered for most unforeseen situations. Here are all the benefits from our 2 plans: PERSONAL ACCIDENT CORE BENEFITS 1 Double Public Transport Coverage Sum Insured Per Insured Person (Per Trip) Essential Comprehensive Adult up to 70 years old $500,000 $1,000,000 Adult above 70 years old $200,000 $400,000 Child $200,000 $400,000 2 Accidental Death & Permanent Disablement Adult up to 70 years old $250,000 $500,000 Adult above 70 years old $100,000 $200,000 Child $100,000 $200,000 3 Compassionate Visit Benefit $5,000 $10,000 4 Special Grant $4,000 $8,000 5 Child Education Grant $16,000 $32,000 Benefit per Child $4,000 $8,000 MEDICAL EXPENSES 6 Overseas Medical Expenses Adult up to 70 years old $300,000 $600,000 Adult above 70 years old $50,000 $100,000 Child $250,000 $500,000 7 Pregnancy Related Expenses $4,000 $8,000 8 Hospital Visit Benefit $5,000 $10,000 9 Child Care Benefit $5,000 $10, Overseas Hospitalisation Allowance $20,000 $40, Quarantine Allowance for Infectious Disease (Overseas) $350 $700 Pays for each full day of quarantine $50 $50 12 Post-Trip Medical Expenses Adult up to 70 years old $30,000 $60,000 Adult above 70 years old $3,000 $6,000 Child $10,000 $20, Hospitalisation Allowance in Singapore $500 $1, Quarantine Allowance for Infectious Disease (in Singapore) $350 $700 Pays for each full day of quarantine $50 $50 24-HOUR EMERGENCY ASSISTANCE 15 Emergency Medical Evacuation Unlimited Unlimited 16 Emergency Medical Repatriation Unlimited Unlimited 17 Repatriation of Mortal Remains Back to Singapore Unlimited Unlimited 18 Emergency Personal Mobile Phone Charges $150 $300 Limit per day $50 $50
8 TRAVEL INCONVENIENCES 19 Trip Cancellation $6,000 $12, Trip Postponement $800 $1, Replacement of Travelers $500 $1, Financial Collapse of Travel Agency $3,000 $6, Trip Curtailment $10,000 $20, (A) Travel Delay (B) Alternative Travel Arrangement $1,000 $2,000 Benefit limit for every 6 hours of delay (Overseas) $100 $100 Benefit limit after 6 hours of delay (in Singapore) $100 $ Travel Diversion $1,000 $2,000 Pays for every 6 hours of delay (Overseas) $100 $ Overbooked Flight $200 $ Travel Misconnection $100 $200 PERSONAL BELONGINGS 28 Baggage Delay $1,000 $2,000 Pays for every 6 hours of delay (Overseas) $200 $ Loss/Damage to Baggage and Personal Belongings $5,000 $10,000 Limit per article $800 $800 Maximum total limit for all Valuables $500 $ Laptops, Wireless Handheld Device and Mobile Phone $2,000 $2, Purchase of Essential Items $250 $ Personal Money and Travel Documents $2,500 $5, Fraudulent Use of Lost Credit Card $1,500 $3, Personal Liability $500,000 $1,000, Adventure Cover Covered Covered 36 Full Terrorism Cover Covered Covered ADD-ONS Sum Insured Per Insured Person (Per Trip) LIFESTYLE 37 Golf Equipment (a) Loss / Damage to Golf Equipment $2,500 (b) Hired Golf Equipment $500 (c) Hole-in-One Celebration $ Sports Equipment $3, Pet Care $1, Rental Car Excess $2, Safety (a) Hijacking $5,000 (b) Kidnap & Hostage $10,000 (c) Home Care Benefit $10,000 If you need more information on our plans, please visit or contact your servicing distributor or AXA Customer Care. 15 Jan 2017
9 AXA INSURANCE PTE LTD 8 Shenton Way, #24-01 AXA Tower Singapore Customer Care Department: #B (Within Singapore) (65) (International) (65) Co. Reg. No M GST Reg. No M SmartTraveller Application Form Please complete the form in block capitals, giving true and complete details, and ticking ( ) the appropriate boxes. Agency Code: NAME OF INSURED PERSON(S) GENDER NATIONALITY NRIC/FIN NO. DATE OF BIRTH PREMIUM (S$) M/F M/F M/F M/F If more space is required, kindly attach a separate sheet. Name of Policyholder: NIRC/FIN: Date of Birth: Gender: M/F Address: PREMIUM BEFORE DISCOUNT GROUP/FAMILY DISCOUNT ( if any) CAMPAIGN DISCOUNT ( if any) ADD-ONS ( if any) Mobile: TOTAL PREMIUM (No GST required) TRAVEL INFORMATION & PERIOD OF INSURANCE IMPORTANT NOTES Single Trip: Annual Plan: Departure Date: DD MM YYYY Return Date: DD MM YYYY Effective date: DD MM YYYY No. of days: 1. Statement pursuant to Section 25(5) of the Insurance Act (Cap. 142) or any subsequent amendments thereof, you are to disclose on this Application Form fully and faithfully all the facts which you know or ought to know, otherwise the policy issued hereunder may be void and you will receive nothing from the Policy. 2. Pre-existing medical conditions are not covered by the Policy. 3. Specific terms, conditions and exclusions applicable to the insurance are set out in the Policy. PREFERRED PLAN PERSONAL DATA Travel Region : Regional Global Benefit : Comprehensive Essential ADD-ONS Golf Equipment Sports Equipment Safety Pet Care Please choose only ONE payment mode Rental Car Excess PAYMENT METHOD Cash/Nets Make your payments at our AXA Customer Centre at AXA Tower during office hours (Monday to Friday, 9.00am to 5.30pm). Please do not send cash by post. Cheque Crossed and made payable to AXA Insurance Pte Ltd. Please indicate the Policyholder s Name, Policy Number and Contact Number clearly on the back of the cheque. Please do not send post-dated cheques. Bank: Cheque Number: Credit Card Make payment: by downloading the AXS app to make payments online from the comfort of your home anytime, any day; or at AXS stations located island-wide; or by completing the Credit Card Authorisation Form and it to us at creditcardpayment@axa.com.sg I confirm that the information I have provided is my personal data and, where it is not my personal data, that I have the consent of the owner of such personal data to provide such information. By providing this information, I understand and give my consent for AXA Insurance Pte Ltd and their respective representatives or agents to: a. Collect, use, store, transfer and/ or disclose the information, to or with all such persons (including any member of the AXA Group or any third party service provider, and whether within or outside of Singapore) for the purpose of enabling AXA to provide me with services required of an insurance provider, including the evaluating, processing, administering and/ or managing of my or our relationship and policy(ies) with AXA, and for the purposes set out in AXA s Data Use Statement which can be found at ( Purposes ). b. Collect, use, store, transfer and/ or disclose personal data about me or us and those whose personal data I or We have provided from sources other than myself or us for the Purposes. c. Contact me or us to share information about products and services from AXA that may be of interest to me or us by post and and By telephone By fax By text message Signed by or on behalf of the Insured Person(s) DECLARATION AND WARRANTY By submitting this Application Form, I/We, the Insured Person(s) hereby warrant and declare the following: 1. I am / We are not travelling contrary to the advice of a Medical Practitioner, or for the purpose of obtaining medical treatment. 2. I am / We are Singapore Citizen(s), Singapore Permanent Resident(s), Employment Pass Holder(s), Work Permit Holder(s), Student Pass Holder(s) or Dependent Pass Holder(s). 3. I am / We are aware that no insurance is in force until this application is accepted by AXA Insurance Pte Ltd. 4. I am / We are aware of and agree to abide by the Policy terms, conditions and exclusions. 5. If I / We have opted for the 0% Interest Installment, I / We agree to be bound by OCBC/ UOB/ DBS/ POSB Terms and Conditions Governing Installment Payment Plan posted on the bank s website. Date (DDMMYYYY) AC/ST012017
10 NEW SmartTraveller AXA INSURANCE PTE LTD (Within Singapore) (65) (International) Premium (S$) Per Adult Per Child Region ASEAN/ Asia Global ASEAN/ Asia Global Duration (Days) Comprehensive Essential Comprehensive Essential Comprehensive Essential Comprehensive Essential Annual Group Discount for Single Trip: Illustration: 3 to 5 insured: 5% a) 10 Days, Global, Comprehensive, 3 adults $ to 9 insured: 10% b) Group discount (3 adults less 5% discount) $ and above: 15% c) 25% campaign discount $ Family Discount for Annual Plan: d) 2 Add-ons $2.00 At least 2 Adults 30% Total Premium $ IH/NST/Jan17
Travel the world with complete peace of mind
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