2011 Hurricane Season Preparedness Guide

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2 Table of Contents Hurricane Tracking Map 2. Your Emergency Plan 3. Your Insurance Plan 4. Your Important Documents Plan 5. Your Emergency Kit Plan 6. Keeping Touch - Get Notices and Updates 7. Helpful Links 8. Important Phone Numbers

3 2011 Hurricane Names: Arlene Bret Cindy Don Emily Franklin Gert Harvey Irene Jose Katia Lee Maria Nate Ophelia Philippe Rina Sean Tammy Vince Whitney 2011 Hurricane Tracking Chart Stay Connected Facebook.com/BounceEnergy Twitter.com/BounceEnergy WHEN THE LIGHTS GO OUT Houston and Surrounding Areas: CenterPoint Energy: (800) Texas New Mexico Power: (888) BounceEnergy.com/blog HurricanePrepCenter.com Dallas/Ft Worth and Surrounding Areas: Oncor Electric Delivery (888) Texas New Mexico Power: (888) South Texas: AEP: (866) West Texas: AEP: (866) SAFFIR-SIMPSON HURRICANE SCALE Category Wind Speed Storm Surge (mph) Feet Feet Feet Feet Feet 2011 Bounce Energy BounceEnergy.com PUCT #10162

4 2 Your Emergency Plan The first step to an emergency plan is determining where to meet your family and friends in case the need to evacuate arises. Make sure you have , phone and wireless numbers of your family and friends. If you live in an evacuation area, you may not have time to meet up. Have a back up location where your family and friends can meet. Check if you are in an Evacuation Zone. (See evacuation maps link) Establish an out of the area contact that everyone can reach to relay news and information. (Quick tip: The best way to connect when all the wireless lines are jammed up is to use text messaging.) Review your Emergency Plan with your friends and Family. Make sure everyone knows where to go and who to call in event of an emergency.

5 3 Your Insurance Plan Locate your Homeowners or Renter s insurance Policy. Don t have insurance? Rent a Home or Apartment? Get a Renter s Insurance quote. Policies start at around $20 a month. Grab your video, digital camera, or your smart phone, and catalog the items of value in your home and know what you d have to replace in case of flood or hurricane damage. Put the images somewhere safe. Private Flikr or Picassa photo sharing accounts are an option. Double check if you have flood insurance and If you don t, consider getting some from FEMA or your insurance agent.

6 4 Your Important Documents Plan Locate your important documents including insurance, medical, and financial documents in a place you can easily grab them if you need to evacuate. Identify other key items, like photos, that you may want to take with you in case you need to evacuate.

7 5 Your Emergency Kit Put water, canned food, cash and a first aid kit in a waterproof box. Make sure you have enough water to last each person for five days at one gallon per person per day Check out FEMA s suggested emergency supply kit at:

8 6 Keeping In Touch Make sure you have , phone and wireless numbers of your family and friends. Fan Bounce Energy on Facebook at Facebook.com/BounceEnergy. You ll get up to date information on power outages and power restoration, as we get information from the authorities. Follow Bounce Energy on Twitter, where you can get instant updates when severe weather hits.

9 7 Helpful Links You can find all these links at: Electricity Outage Reports: Texas Gulf Coast Evacuation Maps: Bounce Energy Hurricane Tracking Chart: Insurance Quotes and Information FEMA s Emergency Check List

10 8 Important Numbers for Hurricane-Prone Areas Area Utility Company Phone Number Police / Fire Police Non - Emergency Houston Centerpoint (800) Galveston Centerpoint (800) Corpus Christi AEP-Central (866) Brownsville AEP-Central (866)