MODULE 8 MULTI RISKS. Yes. It is an umbrella. And this is insurance. Simple, understandable, no-mystery insurance.

Transcription

1 MODULE 8 MULTI RISKS Yes. It is an umbrella. And this is insurance. Simple, understandable, no-mystery insurance.

2 112 MULTI RISKS MODULE INTRODUCTION Not only is it important to be familiar with the cover under the various sections of Santam s personal policy, but also to have background knowledge of why multi risk policies are marketed, and the analysis of personal and commercial policies. It will thus be expected of you to answer the questions under discussion. MODULE OBJECTIVE The objective of this module is to evaluate your knowledge of the following aspects with regard to all risks insurance: Why insurers market multi risk policies. Analysis of a personal lines multi risk policy. Analysis of a commercial lines multi risk policy. Difference between personal lines and commercial lines policies. TASK QUESTION 1 Discuss two reasons why insurers are constantly developing new products. 2 QUESTION 2 Name three benefits for the insured of personal lines multi risk policies. 3

3 113 QUESTION 3 A client applies for personal lines insurance, but he only wants cover for theft of the contents of his house and outbuildings, accidental damage to the contents of his house, and medical expenses for his household employee. Which section of the policy would you recommend to this client? 1 QUESTION 4 Name any eight insured risks that are covered in terms of the House Contents Section of a personal lines multi risk policy, as discussed in this module. 8 QUESTION 5 A commercial lines multi risk policy offers cover against a variety of risks. Name any five insured risks in terms of the Buildings Section. 5

4 114 QUESTION 6 Name two benefits with regard to the options a client has in terms of a commercial lines multi risk policy. QUESTION 7 A prospective client has his own business and wants to take out a commercial multi risk policy. Over and above the contents of his building, stock, vehicles, etc., he also employs many people. 2 Which sections of the commercial policy would you recommend to the client in respect of the staff in his employ? Name any three sections. QUESTION 8 Name any two differences between the personal lines policy and the commercial lines policy. 3 QUESTION 9 The insured is an accountant and decides to run his business from home. Some clients visit him from time to time and he is afraid that they might injury themselves while at his premises and then hold him liable. 2 Would the insured enjoy cover for this type of liability in terms of his personal lines policy? Motivate your answer. 2

5 QUESTION 10 One of the biggest differences between the personal lines policy and the commercial lines policy is the cover provided with regard to liability. 115 The Liability Section of the commercial lines policy can be issued on the basis of two aspects. Name the two bases. QUESTION 11 You are a broker and a potential client approaches you for advice in respect of his short-term insurance needs for his business. 2 Under which sections of the commercial lines policy do you recommend the following requirements be addressed? a. The furniture, stationery, fax machine, telephone and photocopier in the office b. The cash handled in the office. c. (Stock in transit d. Dishonesty of employees e. The business vehicles f. Accidental damage to the content of the factory g. Unforeseen breakage of the machinery in the factory h. Deterioration of stock 8 TOTAL 38

6 116 INTEGRATIONAND CROSS REFERENCING OF CRITICALCROSS FIELD OUTCOMES (CCFO) The following Critical Cross Field Outcomes have been integrated into the assignment questions in the summative workbooks of each Santam skills programme. Learners are expected to demonstrate the CCFO s and have effectively demonstrated this if they are found competent in the respective questions. CCFO1 Identify and solve problems, make decisions using critical and creative thinking CCFO2 Team Work CCFO3 Organise and manage oneself CCFO4 Collect, analyse, organize and critically evaluate information CCFO5 Communicate effectively CCFO6 Use Science and technology effectively and critically CCFO7 Demonstrate and understanding of the world as a set of related systems

7 PERSONAL LINES (SPP2) 117 MODULE QUESTIONS CCFO 1 CCFO 2 CCFO 3 CCFO 4 CCFO 5 CCFO 6 CCFO x 1.2 x x 1.3 x x 1.4 x 1.5 x 1.6 x x 1.7 x x x 1.8 x x x 1.9 x x 1.10 x x x 1.11(a) x x x 1.11(b) x x x 1.11(c) x x 2 x x x x 3 x x x x x 1.(a) x x 1.(b) x 2 x x 3 x x 4 x x x x 5 x x 6 x x x 7 x x 8 x x 9 x 10 x x 4 x x x x x x x x 1.2 x x x 1.3 x 1.4 x x 1.5 x 1.6 x x 1.7 x x 1.8 x 1.9 x x 1.10 x x 1.11 x 2 x x x x x 3 x x x x x 2.1 x 2.2 x x 2.3 x x 2.4 x x 2.5 x 1 x 2 x x 3 x x 4 x x 5 x x 6 x x

8 118 7 x x 3 x x x x x x 1.2 x x 1.3 x x 1.4 x 1.5 x x x 1.6 x x 1.7 x x x 1.8 x 2 x x x x x x x 1.2 x x 1.3 x 1.4 x x 1.5 x x x 1.6 x x x 1.7 x x 1.8 x 1.9 x x x 1.10 x 2 x x x x x 3 x x x x x 6 1 x x x x x x 2.1 x x 2.2 x 2.3 x x 2.4 x x x 2.5 x x 2.6 x x x 2.7 x x 2.8 x x x x 7 1.Risk 1 x 1.Risk 2 x 1.Risk 3 x 1.Risk 4 x 1.Risk 5 x 2.1 x x 2.2 x x 2.3 x x 2.4 x x 2.5 x x 2.6 x x 2.7 x x 2.8 x x 2.9 x x 2.10 x x x 2.11 x x

9 119 ANNEXURE 1 CRITICAL CROSS FIELD OUTCOMES RATING Please rate your skills according to the following scale and motivate your selection: 1 = Very poor 2 = Poor 3 = Average 4 = Good 5 = Excellent 1 Identify and solve problems in which responses display that responsible decisions using critical and creative thinking Work effectively with others as a member of a team Organize and manage yourself and your activities responsibly and effectively Collect, analyse, organize and critically evaluate performance Communicate effectively using mathematical and language skills Demonstrate an understanding of the world as a set of related systems by recognizing that problemsolving contexts do not exist in isolation Contributing to the social and economic development of South African society at large Motivation (Compulsory):

10 120 ASSIGNMENT: REFLECTION (COMPULSORY) Write a brief report on the assignments using the following guidelines: 9. Were you given sufficient time to complete the assignments? 10. What did you learn/remember from doing the assignments? 11. Did you experience any negativity during the completion of the assignments? 12. Can you implement what you have learnt in your daily tasks? 13. Will you be able to use these in your career path? 14. Which additional development areas would you require? DECLARATION OF AUTHENTICITY Complete this form as proof that your assignment is your own work. This forms part of the validation process. I, (Full name) (ID number) declare that the content of these assignments are my own work and that everything was compiled/completed by me. Please note that you may discuss the tasks in a group, but the assignment must at all times be completed on your own. Learner s signature

11 ASSESSMENT SUMMARY 121 UNIT STANDARD TITLE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/4 DEMONSTRATE KNOWLEDGE AND UNDERSTANDING OF PERSONAL MOTOR INSURANCE SPECIFIC OUTCOMES TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE ASSESSMENT DECISION C NYC SO1 SO2 SO3 SO4 SO5 Explain motor insurance Explain liability with regards to personal motor insurance Describe the additional benefits available under comprehensive cover Explain additional cover that can be purchase to supplement comprehensive cover Explain how a vehicle is valued for insurance purposes. Part 1 - Vehicles Module 4 Task 1 Q1, Q2, Q3, Q8 Task 3 Liability and legal aid insurance Part 2- Vehicle liability Module 7 Task 1 Risk 4 Q3 Part 1 Vehicles Module 4 Task1 Q5, Q6, Q7 Part 1 Vehicles Module 2 Task 1 Q5, Q6, Q7 Module 4 Task1 Q5, Q6 Please complete (in print) Name of assessor Assessor registration number Signature

12 122 ASSESSMENT SUMMARY UNIT STANDARD TITLE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/3 DEMONSTRATE KNOWLEDGE AND UNDERSTANDING OF PLEASURE CRAFT. SPECIFIC OUTCOMES TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE ASSESSMENT DECISION C NYC SO1 Explain basic cover in a basic pleasure craft policy Part 1 - Water craft Module 5 Task 1 Q1, Q3, Q4, Q7 SO2 Explain extensions to and exclusions from cover in a pleasure craft policy Part 1 - Water craft Module 5 Task 1 Q5, Q6, Q9 SO3 Assess the risk associated with pleasure craft. Part 1 - Water craft Module 5 Task 1 Q4, Q6, Q7 SO4 Explain liability related to pleasure craft. Liability and legal aid insurance Part 2- Water craft liability Module 5 Task 1 Q2 Module 7 Task 1 Risk 5 Q6 Please complete (in print) Name of assessor Assessor registration number Signature

13 ASSESSMENT SUMMARY 123 UNIT STANDARD TITLE APPLY KNOWLEDGE OF PERSONAL ALL RISK INSURANCE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/2 SPECIFIC OUTCOMES TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE ASSESSMENT DECISION C NYC SO1 Explain personal all risk insurance Part 1 All risks Module 1 Task 1 Q9 Module 2 Task 1 Q1, Q2, Q4, Q5, Q7, Q8, Q10, Q11 Task 3 Q1a, Q8, Q9 SO2 Differentiate between specified and unspecified all risk Part 1 All risks Module 2 Task 1 Q2 SO3 Analyse the cover in a personal all risk policy document Part 1 All risks Module 2 SO4 Explain indemnity under an all risk policy Part 1 All risks Module 2 Q11 Please complete (in print) Name of assessor Assessor registration number Signature

14 124 ASSESSMENT SUMMARY UNIT STANDARD TITLE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/3 DEMONSTRATE KNOWLEDGE AND UNDERSTANDING OF HOUSE OWNERS INSURANCE SPECIFIC OUTCOMES TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE ASSESSMENT DECISION C NYC SO1 Describe the cover provided under the house owners insurance Part 1 Buildings Module 5 Q1, Q7 Module 3 Dwelling A Q1, Q3 Dwelling B Q2 SO2 Explain extensions, exclusions and optional covers in household building insurance. Part 1 Buildings Module 3 Dwelling B Q1, Q2 SO3 Analyse a policy wording and schedule to determine cover. Part 1 Buildings Module 6 Q2, Q3 SO4 Apply underwriting criteria in a household buildings insurance policy Module 3 Dwelling A Q2, Q4, Q5 Module 6 Q2 Module 3 Dwelling B Q4, Q5 SO5 Explain personal liability insurance Liability and legal aid insurance Part 2 Personal legal liability Module 7 Task 1 Risk1, Risk2 Module 7 Task2 Q4, Q7, Q10 Please complete (in print) Name of assessor Assessor registration number Signature

15 ASSESSMENT SUMMARY 125 UNIT STANDARD TITLE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/4 APPLY KNOWLEDGE INSURANCE OF HOUSEHOLD CONTENTS SPECIFIC OUTCOMES SO1 SO2 SO3 SO4 SO5 Describe the cover provided under household contents insurance Explain extensions, exclusions and optional covers in household contents insurance Indicate the limitations to standard household contents insurance cover as opposed to specified and unspecified all risk cover Apply underwriting criteria in a household contents insurance policy. Explain personal liability insurance. TYPE OF EVALUATION: FORMATIVE Module 1 Task3 Q4 INDICATION OF EVIDENCE Part 1 House contents Module 1 Task 1 Q8 Task 3 Q1a,b, Q3, Q4, Q7, Q8, Q9 Part 1 House contents Module 1 Task 3 Q3,Q6, Q7, Q8, Q9 Task 4 Part 1 House contents Module 1 Task 3 Inventory, Q1a, Q3, Q4 Module 6 Q4 Liability and legal aid insurance Part 2 Personal legal liability ASSESSMENT DECISION C NYC Module 7 Q2, Q4, Q7, Q9, Q10 Please complete (in print) Name of assessor Assessor registration number Signature

16 126 ASSESSMENT SUMMARY UNIT STANDARD TITLE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/6 UNDERWRITE A STANDARD RISK IN SHORT TERM PERSONAL INSURANCE SPECIFIC OUTCOMES SO1 SO2 SO3 SO4 Investigate the circumstances of the proposer. Analyse the assets and liabilities of a personal proposal Investigate the loss and claims history of a proposer. Make an underwriting decision for a short term personal standard risk. TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE Module 1 Task 1 Q7,Q10 Module 2 Task 1 Q2, Q7 Module 3 Dwelling A Q1, Q2, Q4, Q5 Dwelling B Q1, Q4 Module 4 Task1 Q3 Module 5 Task1 Q1, Q7 Module 6 Q2, Q3 Module 1 Task 1 Q7 Module 6 Q7, Q8 Module 7 Q4, Q7, Q9, Q10 (summary s in all modules) Module 1 Task 1 Q2, Q11 Module 2 Task 1 Q2, Q6, Q7 (summary s in all modules) Module 1 Task 3 Q5,Q10 Module 2 Task 1 Q7 Module 4 Task 1Q4 Module 6 Q2 (recommendations, observations and applications in all modules) ASSESSMENT DECISION C NYC Please complete (in print) Name of assessor Assessor registration number Signature

17 ASSESSMENT SUMMARY 127 UNIT STANDARD TITLE APPLY KNOWLEDGE OF PERSONAL LIABILITY INSURANCE UNIT STANDARD NUMBER/LEVEL/CREDITS /4/3 SPECIFIC OUTCOMES TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE ASSESSMENT DECISION C NYC SO1 Explain liability as a personal responsibility. Module 7 Task 1 (Risks1,2,3,4 & 5) SO2 Explain why people need personal liability insurance Liability and legal aid insurance Part 2 Personal legal liability Module 7 Task 1 (Risks1,2,3,4 & 5) SO3 Investigate the personal liability cover in different policies. Liability and legal aid insurance Part 2 Personal legal liability Module 7 Task 1 (Risks1,2,3,4 & 5) Q4, Q7, Q9, Q10 SO4 Analyse the cover in a personal liability policy Liability and legal aid insurance Part 2 Personal legal liability Module 7 Q4, Q7, Q9, Q10 Please complete (in print) Name of assessor Assessor registration number Signature

18 128 ASSESSMENT SUMMARY UNIT STANDARD TITLE APPLY TECHNICAL KNOWLEDGE AND UNDERSTANDING OF THE COVER PROVIDED UNDER A SHORT TERM MULTI- PERIL INSURANCE POLICY UNIT STANDARD NUMBER/LEVEL/CREDITS /4/5 SPECIFIC OUTCOMES TYPE OF EVALUATION: FORMATIVE INDICATION OF EVIDENCE ASSESSMENT DECISION C NYC SO1 Explain why insurers market multi-peril policies Q 1, 2 Q 76 (1) 80 (2) SO2 Analyse a multi-peril personal line policy Q 3, 4, 9 Q 77 (1) 79 (1) 81 (1) SO3 Analyse a multi-peril commercial lines policy Q 5, 6, 7 Q 78 (1), 78 (2), 81(1) SO4 Differentiate between multi-peril personal lines policies and commercial line policies Q 8, 10, 11, 12 Q 78 (3), 80 (1), 81(2), (3), 82 (1) (2) Please complete (in print) Name of assessor Assessor registration number Signature

19 EVALUATION SHEET (SPP2) 129 Name of learner Calculation of marks MODULE TASK 1 1ST SET OF QUESTIONS TASK 2 OBSERVATION, RECOMMENDATION, UNDERWRITING TASK 3 2ND SET OF QUESTIONS TASK 4 APPLICATION FORM SUMMARY TOTAL OF TASKS REGARDING QUESTIONS EXAMPLE COMPETENT ALL TASKS YES/NO COMMENTS TOTAL RESULT 15 N.A. N.A. 10 N.A. N.A N.A. 25 YES NEED ONLY MINIMAL KNOWLEDGE OF APPLICATION FORM NO NEED FOR CONCERN Total marks for task Please complete (in print) Name of assessor Assessor registration number Signature

20 130 DECLARATION BY ASSESSOR FOR (Name of course) I,, hereby declare that I have performed my duty as an assessor ethically and without prejudice to the learners. I hereby also declare that I have not in anyway assisted or guided the learners in any particular direction. Name of assessor Assessor s number Signature