Flood Warden and Community Volunteer Demonstration Day. Morning presentations

Transcription

1 Flood Warden and Community Volunteer Demonstration Day Morning presentations

2 Programme 11:15 FloodRe - affordable insurance 11:25 Kent Police - how we manage a flood incident and where you fit 11:40 National Flood Forum - Property level resilience 12:05 Kent Community Health - NHS response 12:15 All speakers question panel 12:30 Lessons from other flood wardens and questions from our survey 12:45 Buffet lunch and view stands

3 Flood Re after one year. Dermot Kehoe, Director of Communications & Transition.

4 Flood Re Our Purpose Flood Re s purpose is to promote and enable the availability and affordability of flood insurance for eligible homes and manage over its lifetime the transition to an affordable market for household flood insurance where prices reflect the risks of flooding 4

5 TOTAL ESTIMATED INSURANCE CLAIM COSTS Estimated total insurance claim costs 3 BILLION 1.3 BILLION 200 MILLION 594 MILLION 450 MILLION 2007 floods 2009 Cumbrian floods 2012 floods 2013/14 floods 2015/16 floods

6 How Flood Re operates Customer Customer experience is unaffected and purchases insurance as usual Customers receive flood risk information from insurers Insurer Insurers set prices, not Flood Re Tax raising powers with public accountability allowing insurers to base the flood risk element of the premium on local tax bands, established in legislation Insurers decide what risks to cede Insurers pay out when customer makes valid claim Flood Re Collects a levy of 180m every April from all relevant insurers Ability to raise additional capital through Levy 2 (treated as capital expenditure by insurers) Flood Re will accept all eligible risks Flood Re has a liability limit in excess of 1/200 Flood Re pays all flood claims direct to the insurer PRIVATELY OWNED AND OPERATED, PUBLICLY ACCOUNTABLE

7 How Flood Re is funded A For each policy to be ceded to Flood Re: Ceded risk premium charged to insurers at a fixed price according to council tax bands: Council Tax band A, B C D E F G H Buildings policy Contents policy Combined policy B All insurers writing UK household business: Levy 1 of 180m p.a. Capacity to call a second Levy from UK household insurers if required Insurers set retail prices not Flood Re

8 What properties does Flood Re cover ELIGIBLE PROPERTIES: Insured in the name of individuals Most have a Council tax band (All Council Tax bands covered) Held for residential use Insured on individual basis Occupied by policy holder or immediate family some of the time or unoccupied OUT OF SCOPE: Homes built on or after 01 January 2009 Small businesses (business rated) Buildings cover for leasehold premises 4 or more units

9 Flood Re strategic achievements Available through more than 60 insurance brands representing 90% of the home insurance market. Before the introduction of Flood Re, only 9% of householders who had made prior flood claims could get quotes from two or more insurers. Now, 95% of those households have access to two or more quotes. Four out of five householders with previous flood claims have seen a reduction in the price of policies available to them of over 50 per cent. 9

10 Flood Re Additional Insight 1 0

11 Flood Re Additional Insight 1 1

12 Any Questions? 12

13 Flood Wardens Seminar 7 th October 2017 Police Role in Flooding Incidents PC Jackie Crosby Emergency Planning, Kent Police

14 The Role of Kent Police at a Major Incident Police control and coordination is a necessary pre condition to enable all other emergency services to be brought into effect. It is essential that the Police establish contact and liaison at the earliest opportunity with all the other key agencies at the time Police mobilisation gets underway. The first priority for the Police is to work with other Emergency Services to save life and prevent further loss of life.

15 Joint Emergency Services Interoperability Principles

16 Police Command Structure In the event of a significant flooding incident, Kent Police will instigate a Command Structure. Strategic / Gold In overall command and direction of the incident Tactical / Silver Responsible for devising plans and tactics to deliver the Gold Strategy Operational / Bronze Responsible for execution of plans on the ground

17 Police Strategic Command Located at Kent Police Headquarters, Maidstone Option 1 - Force Control Room Option 2 Kent Police Training School (Terrorism)

18 Police Tactical Command Tactical Coordination Centre (TCC) Medway Police Station Gillingham

19 Tactical Coordination Centre (TCC) Established in preparation for London 2012 Olympic and Paralympic Games. Since then it has been used on numerous occasions for a variety of different exercises and operations. Some examples of these are Severe Weather (flooding) Increase in National Threat level to CRITICAL Operation Stack M20 bridge collapse Protests / demonstrations / marches Football matches Exercises Numerous policing operations including coordinated execution of warrants (drugs, people trafficking, child sexual exploitation)

20 Floor layout of the Tactical room

21 Multi-Agency Room at Tactical Coordination Centre The second room at the TCC is the Multi Agency room. A Police Multi-Agency Liaison Officer is responsible for this room and will be the conduit between this room and the Tactical room. Representatives from partner and responder agencies will be seated in this room which is equipped with workstations, telephones, white boards and two television screens which can have live CCTV streamed through to them.

22 Multi-Agency Room at Tactical Coordination Centre

23 Multi-Agency Room Partners Responder agencies who can be invited to attend are many and varied and can include - KFRS SECAMB Local Authorities Highways Authorities local, regional Environment Agency Maritime and Coastguard Agency Other enforcement / investigation agencies (AAIB/RAIB/MAIB) Utility Companies Transport Companies National Health Service Voluntary Sector Military

24 Flooding Operational Aspects Making the best use of intelligence Liaison with all partners Co-ordinating a multi-agency response Utilising all available resources to ensure the public warning & informing is effective

25 Flooding Police priorities at the scene Have an understanding of the roles & capabilities of all agencies Use the Joint Decision Model Carry out briefings must be clear & commonly understood Convene joint meetings regularly to share & coordinate information and plans Understand changing hazards & risks, and the impact these have on a safe response

26 Flood Wardens Contribution to the response Use your local knowledge check river levels, watercourses etc. Pass information to & from the responding agencies to the community Consider your own personal safety at all times and STAY SAFE! Assist the emergency services if tasked don t be part of the problem Undertake the actions identified in your Community Emergency Plan

27 And if all else fails, improvise!!!

28 NHS RESPONSE Jan Allen Head of Emergency Preparedness, Resilience and Response

29 KEY PRIORTIES Alerting - NHS England - CCG Communication Command and Control

30 REST CENTRES/SURVIVOR RECEPTION CENTRES Kent Community Health NHS Foundation Trust provide the Clinical Response to Critical Incidents; Virgin Health Care /Medway Community Trust Following alerting, Community Clinical Response Teams are deployed to Rest Centres or Survivor Reception Centres

31 Deploy a Registered Nurse Assess the situation and Evacuees Medical Needs Deploy Community Health Staff as required to include a pharmacist Liaise with Social Care Staff Assist with on going medical advice Public Health England

32 Staff to include; Administrators Local Authority Woman's Institute First Aid Organisations

33 Vulnerable People

34 POSSIBLE CONDITIONS Diabetes Asthma Heart Condition Epilepsy + other...

35 = Clinical Response Team and Pharmacy Emergency Response Packs Heart of Kent Hospice Pharmacy Response Pack Faversham Hospital Faversham HC Highpoint, Ashford QVMH Herne bay Pharmacy Response Pack QVQM Hospital, Herne Bay West brook House Margate Newington Road Clinic Coxheath Centre Sevenoaks Hospital Canterbury Health Centre Deal (Victoria) Hospital) Pharmacy Response Pack Sevenoaks Hospital Pharmacy Response Pack Deal Hospital Tonbridge Cottage Hospital Edenbridge War Memorial Memorial Hospital Hythe Clinic Folkestone Walk in Centre Pharmacy Response Pack Eversley House Hawkhurst Hospital London Ashford Airport (Lydd) New Romney Clinic Dover Health centre

36 Lessons learned from other flood wardens Topsham, Devon

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38 Alternatives to sand bags

39 Barriers

40 Flood snake

41 Water filled

42 Metal and plastic sheeting

43 Sacks

44 Water filled

45 Pre filled

46 Barriers

47 Barriers

48 Air filled

49 Air filled

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53 Links to:

54 Other resources:

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58 Community posters Training resources Case studies Flood plan guidance and lots more!